Best Electrical Fixture Installation in Irving TX

I recently moved to a new apartment and needed some help putting together my bed. After searching, I found Mr. Eddie. He is professional and through our conversation, I knew he was the right person for the job. Mr. Eddie came through quickly with fair pricing, excellent service and a great attitude. Now I can sleep well in my bed! Thanks Mr. Eddie!

Home Pro was very professional and honest with myself and company. HomePro was very respectful of our budget and did not go over. His crew did great work!! I would highly recommend them.

Dewayne was on time, very professional and explained everything completely. He did a good job. The technician and service deserve 5 stars; my only issue was price. The charge seemed steep for the work done.

I had a service call to my home a few days ago, and the technician was 3 hours late. I initially made the appointment the day before and thought they had emergency service. Website advertises as such “Emergency? call us today.” I was informed they didn’t and made an appointment for 12, which I wrote down on my calendar. I called the office at 1 when I hadn’t heard anything, thinking I may have made a mistake and was told someone was on the way after he finished a job. At 1:49 I was called to say a technician was en route and he arrived at 2:35. Luckily the technician knew exactly what the problem was, he was polite and efficient and I have no complaints with him. It sounds like a scheduling issue when I discussed it with him.The next issue is with the service fee of $93. I was informed of this fee, and I understand what it’s for, but I wasn’t informed that it would be charged in ADDITION to labor fees and the repair when I made the appointment. Like a car dealership, I understand I’m paying you to come out and diagnose my HVAC unit, and if for some reason I couldn’t afford, wanted to perform the repair myself, or have another estimate you aren’t losing money for coming out. But especially on a warranty item, the service fee should be included in the repair fee, just as it would be if it were a car. I suppose I would be a little less upset if I hadn’t missed a half day of work waiting and had been called earlier in the day and informed of the delay. I know Darling Home Builders uses you all for their work, and I the reason I called you again was for the good experience I had with the home owners warranty work last year. But where’s the incentive to purchase a maintenance plan with you all in the future or recommend you again to friends and neighbors?

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