Best Backflow Testing in Irvine CA

Great people and great repair.

I had my toilet clogged in the middle of the night and these guys showed up within an hour. I was satisfied.

Steve is a very experienced and knowledgeable plumber. He immediately evaluated my broken pipe issue and had it repaired it quickly. Steve is a plumber that takes a lot of pride in his work and it reflects in the results. I would definitely trust and use Steve again for plumbing repair or upgrades in my home.

on first call the guy who answered the phone told me he was the answering service. Called back 20 minutes later got the same guy who was now out in the field working. Found the whole experience rather odd.

We had an issue with finding a specific part. It was a valve with a gauge on it. This valve was leaking profusely that we had to shut the hot water off. While we were looking for this specific part, it seemed like there was backorder which would take a week for delivery and we needed a licensed technician to order it.

This part basically mixes the hot and cold water and it was cracked, which was confirmed by two experts. Unfortunately, when it rains, it pours and everyone seemed to have a boiler problem.

Benrich sent Ray over, a Senior Boiler Technician, who discovered a workaround and was trustworthy and honest about his time. He fused/welded a pipe and turned down the temperature. We had hot water instantly.

Previously, we worked a company who was untrustworthy and while we contracted quarterly inspections, there were additional charges of ~$2000.00 then another $1000.00 the following year and $571 + $865 +$650 last year. At one point, they charged us $271 for 8 minutes of work. The Benrich manager also mentioned that the repair person before had done a number (ie negative connotations). For me trustworthiness is and was an issue along with the monopoly of parts and supply chain issues of parts.

I am pleased that Ray, fixed our boiler in record time and we were lucky he came in from Hollywood because last year a boiler tech came all the way from Long Beach and wanted to charge us for traveling their back-and-forth commute in rush hour traffic.

Ray did not do any of those tactics and his work was done professionally (had brought in an industrial-commercial tank to fuse the pipes). So far, I have not heard any complaints from any senior citizens, veterans or disabled homeowners on this matter and we are thankful that he repaired before the Father’s Day and Juneteenth holiday weekend. Ray is smart and made decisions in a timely matter, keeping costs low. We will use Benrich again.