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Mike with Service 1 Plumbing is the most honest non-salesy plumber I have met in a long time. I was having an issue with water in my basement. I had self diagnosed the problem as an issue with my sump pump. When I called and explained I had water in my basement the office fit me into the schedule that day (I was shocked!) When Mike arrived he was not only punctual he was professional in the way that he spoke with me, appeared and the cared enough to cover his boots (shocked again!) As he began to look into the problem he noticed that water in my basement wasn't coming from an issue with my sump pump but a busted outside spigot. I was shocked but thankful. I have had many plumbers out to my house over the years that would have just come in sold me a sump pump and never looked far enough to find the true cause. Although I know the pump replacement would have been a better sale for Mike that day, he took pride in his work and reputation and did the right thing for me, the customer. I appreciate that honesty and will continue to use Mike for anything in the future.