Best Air Scrubber in Indianapolis IN

I called this company at 830a and was told a technician would be assigned to me and would call when they're 30 minutes out. I called again at noon requesting an update and still hadn't been assigned a tech. At 130p they finally assigned me Connor and dispatch told me he was 45 minutes out and he would call me when he's nearby. I called after 45 minutes to tell them I hadn't received a call from him. They said they miscalculated traffic and that he would be here in 15-20 minutes. I then used Google maps to see of any traffic in the area - to get 63 miles from my house using the busiest sections of 465 would have taken 1 hour 5 minutes. 20 minutes later I called again that I had not heard from him. They said again that he was 15 minutes out and they'll have him call me. 15 minutes later I called and again was told he was 15 minutes out. At this point I asked for his number to talk to him directly as going through dispatch was clearly not working. I never did talk to Connor and I don't believe he was ever going to show up. A complete waste of my day that I could have spent working. Highly do not suggest this company if you value your time as they clearly do not.