Best Air Handler Installations in Indianapolis IN

If I could give ZERO STARS, I would. Chose Peterman to replace the old furnace and AC from the 1970s on the house we bought in April of 2021. Brand new, top of the line unit that cost us just shy of $22,000! The install took much longer than we were told, and the unit was freezing over and not working properly within a month of the install. From May of 2021 through January of 2022, the system broke and needed repairs literally once a month at least, sometimes more. Communication from them is always awful. The AC was never fixed before we needed to stop using it for the heat, and the heat didn’t work once switched over. The heat was “fixed” and worked kind of through the winter, but now is once again not working. It has been two weeks, and they still haven’t fixed it, even after telling us the problem is the exact same problem at last winter, and they messed up and only replaced one of the two parts that should’ve have been replaced back in October of 2021. They no-called, no-showed to an appointment this past Monday. I was told today that a manager would be getting with me and have heard nothing. I have filed a complaint with the BBB as of now, and hope they will finally take me seriously and do better. If I could go back in time, I’d give a better company my hard-earned 22 grand. STAY AWAY. SPEND YOUR MONEY ELSEWHERE.