Best Installation in Indianapolis IN

Prime Plumbing put all new pipes in our crawl space and took us off of our septic tank and attached our lines to the city sewer system. They did great work, timely and honest.

Excellent service!! I highly recommend. The customer service was excellent and the service tech that came out was very knowledgeable and friendly. I highly recommended.

Guys were friendly but charged more for labor than advertised rates. Showed up at 8:50 was gone by 12:50 and charged $495 for labor. The bill was $5 over the quote but charged the quoted price but it seems like it should have been less seeing as he advertises $125 first hour and $85 hour after. I ended up paying $123.75 an hour. They did good work. I had a question after they left and he did return my call promptly. Would use again but would get clarity on labor cost first.

FYI: No parts sales to general public.

I bought a house and a condition of the sale was to have the house connected to city sewage. The seller and Wilson Septic came to an agreement. I would have been more meticulous with the details but there are some things that should be common sense. For example, it makes NO SENSE for a company to agree to cut out a section of a driveway required to get to the garage and NOT replace the concrete. It doesn't make sense to take out a fence and NOT put it back. It doesn't make sense for a company to leave its trash in the pile of dirt in a yard the company knows children will be playing in. These are just a few of the things.

One of the Wilson brothers visited the house before work began. I discussed with him the concrete driveway issue and he agreed the concrete should be taken care of and it was. For that reason ALONE I have them over a month to make things right. 2 stars. They failed to do so.

I am indescribably disappointed in the work provided. Currently I have a giant mound consisting of white rock Wilson brought in (no, it wasn't there before), trash, bricks, concrete chunks Wilson broke apart, and old septic piping. My fence was not just taken down but was destroyed by Wilson Septic Service and hasn't been put back up. Concrete blocks lay strewn in my yard where the Bobcat operator repeatedly drove up and down the edge of my driveway damaging the concrete. Their concrete truck damaged the asphalt section of my driveway and despite one employee on site stating it would be cut and replaced it still remains damaged. I had to clean up multiple oil leaks from the company's vehicles.

The work was performed in June. The last time I spoke with an employee of Wilson as on 15 June when the aforementioned assurance on the asphalt was discussed. I have called multiple times, left messages, and no one...absolutely NO ONE, has returned my calls.

I've read some reviews on here and I'm happy for those with positive experiences. I have no personal knowledge or experience in how they are at pumping septic tanks or regularly scheduled maintenance. But for the job they were hired to do here, the experience was beyond unacceptable and by far I would not recommend them. I would, in fact, highly discourage anyone from contacting their services.

Called and a man answered like he wasn't expecting to pick up a phone. He tells me they sometimes do free estimates when I ask. I explain what I need and he procedes to tell me he probably wouldn't be interested because he's so busy! Most likely not interested because of the size and complexity of the job. It is okay to tell me you're not equipped for that, guy!