Best Water Softening Systems in Houston TX

Technician was extremely professional. Polite, clean, informative. And all around pleasant.Dispatch was not as helpful. Was told they would be out in a 2 hour window at noon. Called shortly after 2:00 and the woman was a little short, to the point I asked if I had upset her. Was told should be out in a hour or a little more.I called again a little after 4:00 and was told that I was next.Received a call at 4:45 saying he would be here shortly. She did not offer a ETA. Ianjed and was told 30 minutes. Let’s just say she was close.I own a service business and have never made a client wait around 5 hours.I told the tech about my wait and he told me he was 15 minutes away at a job at 2:00 and was dispatched to Pasadena from there and sent back to me.So perhaps, your company should get a better process to dispatch or give honest lead times.

Great service...we used them for a blocked drain need cleaning , which they resolved quickly...but we still had issues with the sink not draining.....the gentlemen who came round tried a couple of things and was able to find the root cause (the blockage was due to buildup of dishwasher tablets)....all I can say is they were fast to respond, professional and very reliable. Highly recommend their service!

Doug came out and did a great job. He quickly cleaned up bad plumbing that was stopping me from being able to protect my exposed out door plumbing from the cold weather.
Thanks Doug