Best Home Electrician in Houston TX

Not sure about the actual service, but the free estimate seems like a predatory tactic for trapping customers, getting people to make appointment with misleading information about service fee and not disclosing the expensive service/diagnostic fee until the day of the appointment.I made an appointment for eletrician when I was told there is usually no service fee for visits. However, when I called the night before the appointment to check on something, I was finally informed of the $199 for diagnostic fee. And their explanation was that they would have eventually called me the day of the appointment to tell me about the fee. By this point, it was going to be difficult to find another company last minute, but I still cancelled.I'm not sure if I was an exception, but they should really be more transparent about service/diagnostic fee from the beginning.

Sales guy was professional, but then installation crew didn't show up in their window, even though I got a notice they were 30 minutes away. An hour later, I called and was told that dispatch would call me directly. They did not. I called back, and they still had not made contact with the installer, no ETA at the end of my window. I canceled the order. Then TWENTY MINUTES later as I was getting food, another crew called me to say they were at my property. I told them I canceled. I called a friend's referral, and he said a common industry tactic is to INFLATE the repair costs to get a replacement job. Beware, friends. Beware.