Best Commercial Electrical Contracting in Houston TX

Good: Jay did an excellent job explaining things Sunday and with the repair work Monday late evening and even coming back Tuesday morning to finish up. Victor did a good job with communication and going above and beyond to rectify a bad situation.Bad but good effort: My only complaint was that I was promised On Sunday that the compressor would be replaced and the AC working by Monday. By 9:15 PM on Monday the work was still not done and I was forced to spend $80 for a hotel room because my house was sweltering. I expressed my anger to Victor and my puzzlement as to why a compressor wasn’t located all day on Monday. He was very understanding and apologetic and somehow found a compressor late Monday night and had Jay and the crew come install it late Monday night and then return to finish Tuesday morning. I really appreciated Victor and Jay going above and beyond to rectify the situation. Not happy about the $80 but really applaud those guys for making the best of the situation . Thanks!

Horrible customer service from both Ronnie and Kristine Fox. I called to check the status of a maintenance request for one of our properties. The tenant had stated she had not received a service call and needed service. Kristine was very rude when I asked her to confirm the contact number for the tenant. This is a reasonable request when the tenant states they haven't received a call for a maintenance request that was submitted over a week ago. Instead of resolving the issue Ronnie would rather cancel service than get to the bottom of why the service tech and the tenant did not connect.I have been in the business over seventeen years and a service company like this should be avoided. There are allot of good service companies out there and I recommend finding one of them like I was able to do within an hour of speaking to Ronnie.