Best Kitchen Design Services in Honolulu HI

Best experience ever. Michael was knowledgeable and provided great help.

Last year (2013) my wife and I went to Home Depot to have our two bathrooms remodeled. We signed contract in June and work could not start until building permits were obtained. Work began in September and lasted until January (we had to be home a total of 30 days for the work). This was due to: materials not being sent on time, materials had to be re-ordered because of damage in transit to our home and numerous scheduling conflicts. Contractors included Kitchen & Bath Remodeling, Commercial Plumbing, Clifford Okinaga, and EMK electrical. During this extended installation piles of materials were stacked on our front Lanai and one of our spare bedrooms. Workers did not use drop cloths and did not clean up after they finished work. To top it off, the upstairs shower leaked because the drain was broken during installation which required repair work that extended the installation time. To add insult to injury, someone from Home Depot is calling to say that we still owe them for the project even though have emailed to them that I have paid for every thing.

I will never step into a Home Depot again and my wife and I are telling our friends and relatives to never use Home Depot for their remodeling.

My rating: -1000

I would be very careful using this company. We have hired this company in the past and they were okay, it's been a while and recently October 23, 2018 we hired them and the bottom line we were charged for what we felt wasn't reasonable. The working told us that he was going down to his truck to get a part and never showed up till 30-40 minutes later. We later found out that he left our property to get the part and yes we were charge their travel time to get the part. I wrote to their CEO and never got a reply back as we asked, a reply would be appreciated. It would have been nice for them to let us consumers that we would be charge in this case. As of this date November 12, 2018 still no reply. A complaint will also be sent to the Better Business Bureau.