Best Heating And Cooling in Honolulu HI

Pipe replacement and lining.

I visited homedepot to replace windows and doors worth over 20k. Every visit I had to wait over 30min for someone to help me. In fact, i called from inside the home Depot to get a sales person. Sales person said that I must pay for the installer to come over the house to measure. Paid $50 deposit and the installer showed up an hour late. No calls for over 2 weeks. Called home Depot for estimate. Received an estimate with inaccurate window counts. Called home Depot to resubmit. No estimate uptodate. Called Home Depot, sales person said that the installer quit. They have to send another installer to come and measure again. No one ever contacted for one month. Called home Depot again and the person said sorry I asked for my deposit back and went elsewhere.

I would be very careful using this company. We have hired this company in the past and they were okay, it's been a while and recently October 23, 2018 we hired them and the bottom line we were charged for what we felt wasn't reasonable. The working told us that he was going down to his truck to get a part and never showed up till 30-40 minutes later. We later found out that he left our property to get the part and yes we were charge their travel time to get the part. I wrote to their CEO and never got a reply back as we asked, a reply would be appreciated. It would have been nice for them to let us consumers that we would be charge in this case. As of this date November 12, 2018 still no reply. A complaint will also be sent to the Better Business Bureau.