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Roto Rooter cleared a clogged sewer line, and initiated a claim with our insurance company. They also checked for moisture damage, sanitized and set up dehumidifiers in the affected bathrooms (2). The personnel were all personable and very considerate, though parts of RR's service were much more positive and responsive than others. We had especially positive experiences with Mario (pipe maintenance), Bucky and crew who sanitized, humidified, and prepped for demolition, and Raul (supervisor), though communication and follow-up for materials testing (required for pre-demolition) was touch and go.