Best Clogging Sinks in Atlanta GA
Plumber
Reply to owner: It would have been much easier for you to say that when we asked you to speak to them. Additionally, you weren't asked to negotiate anything, you were asked two simple questions about the issue. We planned to pay for services ourselves and work back ourselves with the warranty company. However, as I stated in my review and as you demonstrated in your reply, you couldn't be bothered with conducting business professionally.
Full disclosure, I only got an estimate from this business for our water heater and even though it was lower than any other estimate, we decided to go with another plumber...for the simple fact that Ray was incredibly rude the entire time he was at our home.
From the get go he acted as though we were a bother to him. I mean even giving his name seemed like we were pulling teeth.
We have a home warranty and as part of that warranty have to have the business answer a few questions about the issue. Ray's response to most every question (other than his business info) was I don't know. If you don't know, not sure why I would trust you to do work at my home.
Then when I asked for a written quote he says I already told you and then says to me he doesn't provide it in writing. I've never heard of a reputable company who can't provide something in writing explaining the cost construct of their services. And, yes, he did tell the warranty company a quote, but never explained what was included in that pricing.
Finally, even if we had decided to go with this company, I can only speculate that the work would have been shoddy for the simple fact every single business we spoke to outside of him (at least 5 companies) called to attention the fact that permits were needed, some of the piping is out of code, and there is one other major issue needing repair. Again, since Ray could not be bothered to provide his quote in writing I have no idea if he actually planned to do things properly.
Long story short, use this business at your discretion and expect major attitude through the process.
Full disclosure, I only got an estimate from this business for our water heater and even though it was lower than any other estimate, we decided to go with another plumber...for the simple fact that Ray was incredibly rude the entire time he was at our home.
From the get go he acted as though we were a bother to him. I mean even giving his name seemed like we were pulling teeth.
We have a home warranty and as part of that warranty have to have the business answer a few questions about the issue. Ray's response to most every question (other than his business info) was I don't know. If you don't know, not sure why I would trust you to do work at my home.
Then when I asked for a written quote he says I already told you and then says to me he doesn't provide it in writing. I've never heard of a reputable company who can't provide something in writing explaining the cost construct of their services. And, yes, he did tell the warranty company a quote, but never explained what was included in that pricing.
Finally, even if we had decided to go with this company, I can only speculate that the work would have been shoddy for the simple fact every single business we spoke to outside of him (at least 5 companies) called to attention the fact that permits were needed, some of the piping is out of code, and there is one other major issue needing repair. Again, since Ray could not be bothered to provide his quote in writing I have no idea if he actually planned to do things properly.
Long story short, use this business at your discretion and expect major attitude through the process.
Atlanta, GA
Plumber