Best Outlet Installation in Henderson NV
Unbelievable POOR customer service. I have a home warranty with First American Home Warranty. I placed a service call about my garbage disposal. I called on a Sunday and scheduled my appointment for Friday 10/30/202. I was given a window of 8am - 12pm. I get a 7:15am call to let me know my Technician was overbooked and my appointment was moved to a window of 12pm to 4pm. The technician Kyle arrived and determined that he did not have the correct size disposal and stated he would return the next. I called the office and spoke with a non-caring male that stated he would reschedule me for Monday between 8am - 12pm. I explained that my appointment was scheduled with a four day advance time frame because I'm not at home Monday through Thursday. He then rescheduled my appointment for the next day 10/31/2020. My Technician Irwin arrives and the first thing I say is what happened the day before and asked if he had 1/2 disposal. He said yes. 3 minutes later he is telling me that he too only has the 1/3 disposal and will need to drive back to the office to get the correct disposal. RIDICULOUS!!!!! I called the office to see if Irwin will really be coming back to install the disposal this date. I spoke with a very friendly and professional male, Lemuel, who assured me that Irwin will return today. I would NEVER recommend this company to anyone that needs a plumber. I will also be sending this review to First American Home Warranty. I think they should rethink having this company as one of their vendors. Sincerely J BrooksUNHAPPY CUSTOMER!!!! P.S. Irwin did return and install the disposal and the job meets my expectations. What transpired prior to the installation does NOT!!
648 Joey Ln, Henderson, NV 89011