Best Broken Pipes in Greensboro NC

Danny came out and provided us high quality service. He had clear expertise and explained things in a way that made perfect sense. He allowed me time to think through my decision and in the end he saved us tons of money by being patient and us working to find the root cause of the problem. Will definitely use the service again and would welcome Danny anytime as our service expert.

They did an outstanding job for a fair price. I was very pleased.

I called Hall Well & Plumbing today for a water heater leak at my Salon. without water we can't do business. They were very friendly and knowledgeable. They had our issue fixed and a new water heater installed in no time! We are extremely thankful for their assistance and quick response which let us continue operations as normal! I'd give them more than 5 stars and will highly recommend them to everyone!

I will give 2 stars because the techs (Shawn and Jose) were friendly, hardworking, and professional. If not for them, I’d give 0 stars.

They didn’t show for 3 appointments that had to be rescheduled a fourth time. When I call their line to ask for help about all the missed appointments and techs not showing up when we are told they will show up, I was told “we will let dispatch know and they will call you” and then they never call.

We called Saturday to report the issue and was scheduled 5-9 that day to have someone come out and look. No show. It gets rescheduled to Sunday, 8-12. No show. Rescheduled 11-3, no show. We then received a call to schedule the appointment 5-9. I explained that we had been waiting on a tech since the day prior and was told they didn’t have a work order for us until that afternoon. It became clear that the individuals who answer the phones were not scheduling appointments properly and there was zero communication. Tech shows at 6:00pm and reports there is a leak in the coil. The next day, someone was supposed to come back out from 12-5. No show. We then receive a call being told our part has to be ordered and will be in Wednesday. Repair is scheduled for Thursday.

The day of our scheduled repair, we received a text saying the tech was on his way (we were told we would be notified when they were 30 minutes out). An hour later, still no tech. When I call to ask about it, I was told “oh, he’s on his way to Durham to get your part” - we live in Greensboro. When I asked about the text I got at 7:45am saying the tech was on his way, they say “well that’s an automated text that just gets sent out - we can’t help what it says”.

This place is a joke honestly, and they have zero respect for your time. If our landlord didn’t use this company, we certainly wouldn’t deal with the headache. Highly encourage you to use another company.

The secretary that answers the phone is very rude. I discovered that the central office does not cooperate very well with other firms. Avoid being referred this company if you have a choice in who to do business with.