Best Install Garbage Disposal in Glendale AZ

Daniel came out and helped me with my drains. They we’re super knowledgeable and answered every question I had and then provided us with a few options to fix it. They made the process super easy and made it breeze by will definitely be using them for all plumbing work in the future.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

Roger Was called to fix my shower on -off lever . after inspecting the warm part , Roger recommended adding a water filtering system To remove chlorine , lime and harmful things that are in our local water . Roger showed up on time and acted real professional and courteous to help with my needs . I will be calling Roger back in the future so he can come back and reinspect my watering system add to do the repairs needed . 5 stars plus !!

I needed to replace my dish washer because of a leak. After making the appointment for the next day I mentioned the lead and the nice lady had some one out in a couple of hours. Tony came and was just great. He had to get a small part that was missing from the dish washer that I had bought. I have only great things to say about this company and Tony. After being quoted a price 3 times the amount of what they charged me I am pleased to recommend them to everyone.

Paul is a reliable and affordable plumber! We had five faucets we needed installed and all were done in a timely and professional manner. Paul answered all of our questions and also resolved a plumbing issue we had that two other plumbers were incapable of doing. We will definitely use Paul again if needed and will recommend him any chance we get.

I can't thank Estrella Plumbing & Drain enough for their exceptional service. They were responsive, knowledgeable, and their pricing was fair. I'll definitely call them for any future plumbing needs.

Switched out water heater day after calling.Best price by far! Dorothy will take care of you to get things done.

I recommend Antonio because he's honest, genuine and hardworking. Sometimes people/companies will try and take advantage and overcharge you if you do not seem knowledgeable, not Antonio! He took the time to show me the issue and help get things done right in the most cost effective way. We even took care of things not intended just because of the trust and quality of his work. 5 stars and I have peace of mind to know I have a go to plumber!

Cannot be happier I found them!!! After endless calls I finally found a company with great prices and even better service. I couldn’t be happier I can finally use my second bathroom. Highly recommend!!

Timely, professional service. Fair price

The plumbing company demonstrated expertise in plumbing solutions. I'm pleased with the improved functionality and peace of mind they provided.

We highly recommend Bobby with PlumbPerfect Plumbing. He is reliable, honest & his work is amazing. He sat down with us and listened to what we were looking for in water treatment. All we have to say is thank you, Bobby & we love our water softener and reverse osmosis.

Leo was professional and helped us ASAP when we were in a crisis. Highly recommend!