Best Replace Or Repair in Gilbert AZ

Mike C, with Mason Mechanical installed a new Tankless hot water heater in my house. He was polite, his work was great along with his attitude and professionalism. He did great work and represented Mason Mechanical very well. Thank you Mike C.

This company has horrible customer service and ethics. They insist on charging twice for not finishing the first job they are sent out to. While confronting them about this work ethic they simply argue saying it must be a separate event without even offering or trying to come back out to finish the leak detection they were originally paid for. IF they did it right the first time they wouldn't have to had come back out. The office personnel also are very rude they have no customer service skills. While trying to communicate this problem they would not listen. If American leak detection does not complete the first job that has been paid for then BBB complaint will be next.