RDN Plumbing, LLC

Our home warranty, (AHS, which in my opinion, is just as much to blame for this experience) like many other reviewers, sent us this option:

Kind of unprofessional and rude in the sense that he came to look at our hot water tank issue and said to my husband, and why do you think there is a leak? when the floor and top of the tank was completely soaked. Basically started talking to us like we had no idea about plumbing and tried to scam us from the start.They then proceeded to tell us that a new tank would not fit in the current space, and they don't even make that size anymore and that we would have to move it to another location or BUST DOWN WALLS that would cost us 6 grand!! We called another company and told them our situation and without submitting pictures for proof or sounding like we were being questioned on our knowledge of the issue, they told us exactly what we needed and the cost. They came and replaced our expansion tank, hot water tank and replaced the old, broken regulator which fixed our water pressure issue (which is why our warranty wouldn't cover our repair) IN UNDER AN HOUR FOR A FRACTION of the price and with a better warranty.

Home warranties and the third party companies they contract with, are meant to make new home owners feel secure and protected in their first big purchase, when buying the home and feeling like they will be taken care of if something like my situation and service request ever arises. I felt the complete opposite and moving forward, I would never recommend either company to anyone. Shame.

Do NOT use this company. They didn't even try to address the problem through our home warranty company. They voided our warranty. Very unprofessional. Tried changing the app (3) times in one day after agreeing upon a time when initially setup the appt. Workers got mud all over the house.

Do NOT use this company. We were assigned this company through our home warranty. They are very unprofessional and are not even doing their job fully. Didn’t even try to diagnose our leak on our hot water tank. They tightened the bolt on the first visit. We even showed them photos of it leaking. They left and not even 3 days after it still continued to leak, had them come back. They said nothing is mechanically wrong because it wasn’t leaking at the time of arrival. Didn’t care to even try to turn on the water in the house to prove. Not even there for 5 min. Now it 2 weeks later the pipe is STILL leaking. Called to have them come back and said I am wasting their time and they are not coming back because nothing is wrong. Yet they didn’t even try to prove that it was leaking! Very rude very unprofessional. Awful company. Do not use this company. The owner is rude and ignorant. They shouldn’t even be considered a plumbing company because they don’t do anything to solve the issue at hand. A total joke of a company!!!