I had a pluming emergency in that my main drain line was clogged and I could not flush get water down. I called 3 firms.. two being main name firms everyone recognized and Clog Busters. Clog Busters (their owner) called back in 30 minutes, the other two never called back.. and I had previously used one of them. Clog Busters gave me a competitive quote, I called one of the first two back and got a quote $50 less using an online coupon... but they could not get to me until one day later.
I called Clog Busters who said they could be at my home within the hour, and while more expensive, I gave them the job.
This is a small company that takes on only 2-3 jobs per day as the owner does most of the work himself. He arrived as scheduled, and what was expected to be a 1 hour or less job turned out to be close to 3 hours.
I was not charged more than the quoted amount. This man had a snake nearly twice the size of diameter than the other two firms who had been here, This was the tool that it took to do the job; the others I know coud not have had or used a tool like this because of the problem using through the more convenient floor drain where a P trap would have not allowed use.
This firm found the problem to be a tampon that had to be in the line over 2 1/2 years where others missed this. The line was openeed.
I highly recommend this firm if one has a blocked line... if you would be able to get on their schedule.