Garrett Stewart
4 days ago
The prices charged are ridiculously high and they took advantage of my partner who was completely unaware of the going rate for said job when I was not home. Also, they did not provide a formal itemized quote and simply said $500 is the going rate for this job, do you want to proceed.
The total all in cost to replace a water pressure regulator valve was $500!
Lets break it down....On average the part in question ranges from $150-$200 at the big box stores, so lets assume a 25% markup to $250 (ridiculous in my opinion).
The job took ~30 minutes and TWO people came. $250 in labor for a 30 minute job, I must be in the wrong industry. Charging someone double the labor because you bring two people to do a one person job is borderline unethical.
Do not use this company. I used back of the napkin math, inflated my markups, accounted for double labor to finally get to the final cost. I can't wait to see the itemized breakdown. They take advantage of those that do not understand the going rates or work in the service industry. Shame on you.