Top Notch Plumbing

Unfortunately I fell for the good reviews online. Mark came as scheduled to install a drip pan under the water heater as requested by the new owners of our condo. It passed all tests and had been working fine until Mark came and did his work. He charged us $ 710 to do the work, and in the process damaged the water heater so that it no longer heated the water for more than a few minutes, and did not pass the re-inspection We had to pay another $1,000 to get a new water heater and drip pan. The first time I called to tell Mark it wasn't working he told us we could fix it ourselves. Another call to him to discuss this situation was ignored. .

Wish I had looked here first. I called to request that a leak in the shower head be looked at. Mark came out and fixed it by replacing the faucet handle. It seemed different to me because I had to turn the handle tighter and more turns than the cold and and the leak didnt seem to be fixed. I called and he came back out, but didn't make any changes.
Long story short, it it worse than it ever was, I can't stop the leak and even though he charged quite a bit, he is being dismissive with my communication to him. I will have to pay this again to get it fixed right and cant afford it right now. I was going to refer him to my condo association, but he has lost my business and my referral!!
Are there any workers that take pride in their work anymore?

Mark came out quickly as I had a DIY failure. He was careful to be sure he had the appropriate parts before arriving and installed my new shower fixtures. He's very knowledgeable and had it done quickly. Very reasonable rates.

Nick did a fantastic job. He fixed problem and was very prompt on arrival. Couldnt have been more pleased!