Plungers

Same-day service from a friendly and competent professional who didn't talk down to me and was kind to my kid & dog. Saw me wearing a mask and immediately went to mask up too (thank you, I'm immunocompromised) -- and happily went to work. They didn't settle with just making the offending toilet flush again -- they told us what happened and why, and let us know what they noticed might be a sign of trouble down the road without trying to upsell. We will absolutely be calling again when we need a plumber.
ETA: they were right about future trouble, and came back to diagnose and give us some solid advice and recommendations to follow up. Same great experience as the first time. Not afraid to roll up their sleeves and they didn't charge for diagnostics.
It's very nice to have a professional explain what's going on without condescension or scare tactics or pressure to get more services. I appreciate all the help!