Our experience was great! I was working on replacing a faucet for my mother and have little plumbing experience but enough DIY experience. When I thought I had gotten over my head Lonnie talked through it with me and confirmed I was on the right track. I was able to finish the job without United having to come and charge us; this was huge relief right now while work is scarce. United didn't make money on this project but they've made a loyal customer.
