I used Cutters to replace my 22 year old hot water heater. It was still working but I wanted to avoid any future emergency and was interested in switching to a tankless system. I called and talked to Susie in the office, she was very knowledgable of tankless technology and provided me enough information to check on the Navien products, including a price quote. I chose the Navien NPE-240A2 because of its insane 11.2 gallons per minute peak flow. Cutter, the owner, arrived about a week later with his helper and finished within 3 hours including cleanup and complete operation overview. Cutter is serious about providing his customers the highest quality of service and at an affordable price.
June
a year ago
Excellent customer service and quality work at a great price!! This is a hard working, honest, and fantastic company! I had family coming in to visit and our water heater was failing, so I called to request a new water heater replacement. Even though they were booked solid, Susie tried to find some white space and Cutter made time to see what he could do to help. Cutter offered just to change out a thermostatic valve which would have been cheaper, but I asked him just to replace the entire water heater since it was 22yrs old. (Bradford White). He replaced it with another Bradford White and his workmanship was solid! The water is hot and I look forward to another long lasting water heater. Thank you team Cutter!
Jeff Lawson
3 years ago
Had some issues in different parts of the house. Cutter Plumbing came out and well could not really get thins fixed. Rob was wonderful. Explained how we could fix each issue. We asked for an estimate and i came in hundreds of dollars under where i thought it would. Have already set the 2nd phase up and have no doubt the work will be fantastic. Megan in the office is maybe the nicest and politest person that keeps the company running!!!! Highly recommend.
Mandy S
3 years ago
Amazing experience, they are our new plumbers. Called in morning, they got the exact model info on our water heater so that they would have spare parts ready when they arrived. Got here, diagnosed quickly, replaced the broken part, and we all moved on with our lives. Quick, efficient, professional, competent. I really can't ask for more.
W C
a year ago
We've hired them twice, and will hire a third if ever needed again! Good quality and value! Highly recommend
Christina Butler
a year ago
This is a great company! Good prices and quality work!
Christina Butler
3 years ago
Love the Owner and Staff along with the Service!! Always complete the jobs on time and are very reasonable with pricing.