The receptionist is insanely rude, got charged way more than expected, one of two things was not fixed, was charged drive time for a simple part that they should have had on them (even asked me to send pictures in advance so they would ensure they had the correct part on the truck). Plumber was nice, but did damage to my house. I said it was no big deal if he scratched the paint, but he literally chipped my shower tile and knocked a baseboard off the wall.