Bonnie Cassett
2 years ago
Mr. Hellkamp came to our house and unclogged the drain pipe from the washer. He added a new pipe (pvc) that was longer and in the way of the cold water knob. He did not tell us that he didn't put the knob back on because the pipe which could easily have been shortened was in the way. Instead he just took the knob and our money and said nothing, knowing it would be years until we found out. Well, we just donated that washer and dryer and discovered there was no way to turn off the cold water at the source. Luckily, the people we donated the washer and dryer too had a cap and were able to turn off the water with vise grips. It would have been nice if we could have known. We had them back (after 2 months of being put off) to replace 2 hose bibs on the outside of our house. He spent $40.00 on parts, was here for almost 2 hours and charged us $650.00. If you are not in his little click, don't bother calling him. You will end up waiting months, then you will be overcharged, and you may end up missing some very important parts to your house.