Bach Electric Co

Jim is very unresponsive, makes commitments and does not follow through and is completely unreliable overall. Hiring a contractor that commits to doing work but then never shows or responds put us in a VERY bad position from all the time we wasted with a deadline. Had to hire another company and pay extra to expedite the job due to Jim wasting weeks of our time that we could have used more wisely with a different contractor that actually has integrity and keeps their commitments. Scioto Valley should not recommend this guy!

I hired Bach Electric Co to wire and install the electric for a new hot tub on February 14, 2023. They were very informative and explained the process in great detail to us. The pricing was fair for the work completed, however, the job has not been completed. I thought I could trust their integrity to complete the job as described and promised.

The initial electric was installed and the hot tub was functional on the 14th of February, but time did not allow them to complete the work by burying the line and securing it safely to the foundation along the house. Multiple text messages or phone calls were received over the following month with promises to return and complete the work. Unfortunately, no one has showed up to complete the work and the follow up has ceased.

Thankfully, we held back part of the total payment to ensure the work was completed.

I would encourage you to require 100% of the work be completed on the first visit or hold back payment until it is complete. I wish I could recommend Bach Electric with a 5 star rating, but the exposed, 220V electric line laying in my flower bed for over 6 weeks prevents me from doing so.

Jim's lack of communication was unprofessional. I waited weeks for a quote that was promised. I had to reschedule my hot tub delivery and couldn't get my concrete poured because I wasted 3 weeks for Jim, he finally told me he didn't have time to do the job. He could've told me that weeks ago, considering I followed up with him numerous of times. I don't know why Scioto even recommend him. Please do yourself a favor and find a reputable company, because Bach Electric and Jim are TRASH.

STAY AWAY! I used Jim for my hot tub installation about four years ago or so and things went very well. His service has changed and so has his ethics. Another reviewer had a similar complaint from mine recently and it is clear that this is now the service you get with Bach Electric. We are heading into winter and it’s very important to get the hot tub installed and water up to temperature before freezing weather so having a procrastinator electrician is a terrible thing to have this time of year. Jim said he could do the work and set an appointment of October 12. His registration with the city was expired so he was not allowed to do the work through the permit office, he promised he would renew it, as it’s a very quick five minute process to stop in and renew. He said he would renew last week, he didn’t. Then he said he would renew it at the beginning of this week, he didn’t. Then he said he would renew it in the morning before our appointment, he didn’t. Then he didn’t even bother to show up for the appointment or even respond to messages. In fact, leading up to this sometimes it took over a week to get a response. He had the nerve to get all loud with me on the phone and say, “ I have never had someone check on my permit status as much as you” as if I was annoying him after many times of him saying he would go but didn’t. Well, I don’t like to have to check up on people but when he constantly makes false commitments and ignores all of your communication, you are left wondering what’s going on and feeling the need to check. On top of this, I took off work for our appointment and he didn’t even have the decency to contact me instead of just not showing up. Stay away from this guy! It’s also a bit sketchy his business online says closed but he still is working. Scioto Valley needs to stop referring this guy!!!

Jim and his partner hooked up our hot tub. They were prompt courteous and gave us some great pointers for our new purchase. Thanks!

Very helpful, friendly, and knowledgeable. I appreciate the time Jim took to explain the work needed and the care given to properly hook up my hot tub. I highly recommend!!!

Hooked up our hot tub and were super helpful and knowledgeable! Would use again .