General Repair

Matt has been nothing but great. He is responsive and flexible with your schedule.He is also friendly, professional and does great work. We have a home warranty plan that isn't easy to work with and Matt takes the time to talk to them on the phone to make sure the claim is covered. i would highly recommend him in any circumstance.

General Repair and Matthew were excellent to work with. From the start, Matthew communicated when he would arrive, the repair needed, expected pricing, and how long to complete the job.
Our questions were answered clearly and made us feel comfortable that the repair was going to be done right.
Great experience working with these guys.

Matt has always been reliable and has done great work for my family. He takes pride in his services and I can always count on him to get the job done. He has still never let us down with his services. Always recommended!

Dr. Baldwin

Matthew did a closet repair for me. He was very professional from beginning to end. He went above and beyond to ensure I had a wonderful experience. He made several suggestions on different closet layouts, and explained exactly what he would be doing. He is fair and provides top notch customer service! This was my 1st time using Matthew's services, but it will definitely not be my last! Give Matthew a call, you will not be disappointed!

Matthew was amazing! He walked us through everything he was doing and how we could fix the problem in the future. He also helped me fix serveral other things! He is definitely here for the customer and making sure we were happy with the service. He will 100% be my go-to handy man.

Matthew was great! He came in and replaced our garbage disposal that should have been replaced a year...or two ago. He was fast and efficient and explained how to fix it if it ever gets stuck. I'd recommend him to anyone. Thanks again Matthew.

Matthew was fabulous! He fixed the garbage disposal in our kitchen and walked me through every step, explaining the reason for the repair. He even taught me some basic troubleshooting steps and made sure all of my questions were answered. Professional and friendly service all around! Thank you!

Matthew is such a nice guy! Last week, my boyfriend and I purchased a sofa from a store in the University area and Matthew noticed we were having trouble fitting the sofa in our car, so he graciously offered to help! He loaded the sofa in the bed of his truck and followed us home and helped us carry it upstairs as well. We will definitely be giving him a call if we ever need home repairs!

Matthew just fixed a hole in our ceiling from water damage. He was courteous, prompt and priced the job very fairly. He did an excellent job and we can't even tell there was ever a hole. I will definitely be calling him again for other jobs at our home!

Great work at a great price! If you’re in need of a handyman with FAST turn time and fair pricing, THIS IS YOUR GUY! Go ahead, shop around like I did and chances are you’ll be revisiting handyman before your search is through. Also, I should mention that I called him on a Sunday morning and he showed up that afternoon and and came back out on 11/21 (day before Thanksgiving), both days were when most handymen weren’t even open.

I’ll break this down for anyone who reads this review so that you can decide which category fits your situation the best.

Price: Honestly, I had about 5 handyman come out and quote me on replacing my window sill. Matthew’s price, coincidentally, matched the lowest cost of another quote we had gotten BUT he also mentioned he’d match the price of any of his competitors. So now that I knew he’d price match, the question was now about quality work.

Quality or work: Exceptional! I couldn’t be more pleased with our window sill. The replacement is made of better material and looks great!

I’ve added this guy to my contacts on my phone because I know if I need a repair in the future, He’s my new “go too” guy.

Very pleased with Matt's services. During his visit he was both professional and knowledgeable. He fixed our dryer and quoted us cheaper than a lot of repairmen in my area. Would definitely use him again!

We had a defective garbage disposal replaced. Matthew did a very thorough job and had to jump through hoops to get the job done as the first unit was defective making it necessary to return the unit to Lowes and start over. We were very satisfied with the work, would use him again and will recommend him to others who need repair work.

Matthew was wonderful! Our refrigerator had recently started making a terrible loud vibrating noise. Matthew came out the same day we called and identified the problem right away! He also educated me on how my refrigerator operates and what caused the problem. He stands behind his work and customer service is his #1 priority! Affordable quality work! We highly recommend his services!

Mathew did a great job fixing our outdoor covered patio! His pricing is extremely fair. He was professional, tidy , clean and prompt. I will 100% use him again and I would recommend him over and over again.

I have had a lot of service people at our home. Matthew was one of the best. He is a very likable guy and goes up and above what is expected. Your problem is his problem.
I would hire him again without question.

Matt is very professional, informative, fair, and polite. I highly recommend him because he gets the job done and correctly. So if your looking for a good home repair guy he’s the one!!

Finding a competent professional, who has a sense of pride not only in the work they do, but from a personal perspective is hard to find these days. Someone who actually turns up and do excellent work with the bonus of caring and commitment to solving your dilemma. Someone whose work ethic is top shelf. Someone who respects the sanctity of your home.
Matthew was all of that and more. More personable, more easy going, more proficient and with a studious regard for the job at hand. I had a relatively small job, but Matthew's commitment to doing the job well was evident. So, so glad I 'stumbled' upon his number and am now privy to his ability to complete a job--well. To say I'm happy and satisfied with the work he did is an understatement. I will call him again--in a heartbeat.

Matthew offered to come over at 8:00 pm after I text him I needed my oven for a party in two days. He quickly diagnosed the issue and gave me his opinion on what I should do. I appreciated his honestly, his fair price and especially that he came so quickly. I'm
Hoping to have cinnamon buns hot out of my new oven Thursday morning.

Matthew comes highly recommended from our family. He has completed repairs for my house, my mother-in-law and my brother. He is always fair with price. He beats the competition. He's installed a gas range. Converted electric to gas. Completed plumbing repairs and electric issues.

Great guy. Very honest. Fixed what my warranty company's plumber misdiagnosed- twice that lead to a huge leak in my ceiling. He found the problem, a toilet flange and had it fixed in under an hour. While he was here I asked him about some other issues I was having with my shower. He diagnosed the problem with it, a shower cartridge, and fixed it in a half hour. He is very reliable and his prices were beyond fair. I highly recommend Matthew as I will be using his awesomeness for all my handyman needs! If I could pick more than 5 stars, I would.

Great work, very nice guy. Fixed my master bedroom closet shelf (which came completely out of the wall) within an hour. He was on time and even explained the process in detail and gave great tips. Will definitely recommend. Very satisfied

Very professional and reliable. Installed closet racks and closet organizers and two rooms. He was very neat and work was superb! He gave me a great price. I am going to use him again in the future. He even followed up with me several times to assure I was satisfied with his work.

Our refrigerator stopped working right when we were expecting company for the holiday weekend. Matthew came out late that night to diagnose the problem and was back the next day to help fix the issue. He went out of his way to come and help us. I would highly recommend him and we will be calling him again if we need anything fixed.

We were lucky enough to have Matthew come as a result of our home warranty claim for our clothes washing machine making a burning rubber smell when we tried to run a load of laundry. Not only did he respond very quickly but he also diagnosed the issue in no time flat and we had his quote by that evening. During the diagnosis of the issue he was very informative and thankfully explained things for someone like me (non handy or mechanical) to easily understand. When the part came in he was right back and had the repair done in no time. He is very professional, knowledgeable and polite. When he was here we even pointed out another concern we had with the microwave and he is researching that for us as well no prob. We have already both recommended him to coworkers and took extra cards for future referrals. When I told him I was not from the area and didn't know who to reach for certain items, he informed us that he has a good contact list for all sorts of things and would be happy to provide references that he was confident in as needed. Also my dog was obsessed with him. All around we are extremely happy with the service he provided and his promptness and will continue to refer him to everyone we know..

Matt has done many appliance repairs for our customers. All of which have proven professionally handled to our customers complete satisfaction. Matt is clean, orderly, prompt, courteous, reasonably priced, and professional. Manny From Handy Manny NC

Matt did multiple jobs for us. Great work! Always shows up on time. Very reliable! Very fair prices for the work. Highly recommend!

When no other repair sevice would answer their phone on a Sunday afternoon, Mattt answers on the second ring. 2 hours later he was at my door. He found the problem with my dryer. He gave me a very fair price on fixing the dryer. Very happy with his service. Glad I called him. Thank you Matt.

I needed a handy man to help with several tasks in my home that included changing all the batteries in the smoke detectors.I found General Repair on a google search and was so impressed by the reviews and 24 hour availability. Matthew Was courteous and provided great customer service. Will call him again first!

Dr. Carroll Lytch

Matt was called to make a repair on aTV mounted on wall off my bonus room that was done Wrong .made apointment for next day,He showed up on time and in less than one Hour reinstalled mount anTV
great Job very professional.
will recomend him very highly

Matt did an awesome job for an awesome price! It's good to know there are still people like Matt around. Highly recommended for any electrical job you need!

This superstar can fix it all! Matthew is also is a polite, patient, articulate young man that is a pleasure to have in your home. I call him first when we need any repairs.

Was on time .Fair in pricing. Took time to explain work he was doing And guarantee his work. Explain to him it was hard to find a good contractor . This guy is the real deal. Thank you again.

very nice and professional gentlemen. My husband and I was in a panic because our tv fell off the wall he came at within 30 minutes and got our tv back on the wall working. I recommend him to everyone. Thank you for your Caulked and nice service

Matthew came out and fixed my fence the night I called. He worked fast and was cheaper than the competitors. I definitely recommend General Repair.

Matthew was very professional and explained the process during the repair of my garbage disposal. Any questions that I had he was able to answer. General Repair good job!

Met this guy in Lowes and asked about instaling a bathtub in my house. He said he could do when we spoke in person. I sent pics gave him my address as he requested. He failed to follow up timely and then gave some BS excuse of my job not being long-term which is why he couldn't do it when I finally followed up. Dude I told you what it was in your face so there was no confusion. Dissapointed at the level of service provided and felt he was telling lies

Matthew is amazing! Not only is he prompt and polite, he does quality work at a reasonable price. Highly recommend.

My wife and myself was truly satisfied with Matthew. He was timely and honest. Thank you sir for your integrity.....
Brian and Rochelle McCrimmon

Matthew has always done a great job for us. He is honest and upfront. Highly recommend him.

Contacted General Repair to do a dishwasher install and fix an electrical switch that originated from behind the dishwasher. Matthew is a pleasant guy, however:

Strike 1- Estimate included switch repair. Wasn t done. Excuse as to why was vague.
Strike 2- The install required a second visit the next day. A day in which we got no calls, texts, or responses to our calls as to why they didn t show up.
Strike 3- The install was not flush to the counter, which I didn t call about given my overall level of satisfaction thus far and the fact that initially it didn t seem like a problem but did eventually lead to.....
Yer Out!- A couple months later the top rack slides out when the dishwasher is opened. I contacted to have the issue resolved, which they were happy to do. For more money. No thanks.

Matt has been at my house three times for repairs all three times he has been on time and has done a clean and excellent job highly recommend Matt also he cares about the customer and the work he does.

Matthew came right away and got to work. He diagnosed the problem and I was good to go in no time. Very knowledgeable guy!

Matt really bailed me out of a bad situation when my hot water tank went out two days before Thanksgiving. He had me up and running in no time. None of my company was any the wiser. Thanks Matt!!

Service is amazing! Price is fair. He also helps you understand the process of the service he is performing. There's not a better handyman in Charlotte..

Will definitely be calling Matthew for all of our future electrical related needs/fixes. Quickly diagnosed our issue and pricing was fair!

Matt did an excellent job and a firm price. Thank you so much. We are very pleased.

Matt was great, showed up on time, very efficient, and a great guy. I highly recommend him!

Really nice guy who I would definitely hire for a job again when in need. Went the extra mile than what was needed and got the job well. Was very thorough.

Update Sept 2020. Cannot get in touch with company in 2020 - not sure if this company is in business...

Very excellent service. Recieved prompt response and professional level experience beginning to end. Also reasonable considering tasks involved.

General Repair has helped me with multiple services at this point and always able to fix my issue. Thankful for the courteous, professional, and expeditious assistance!

Matthew did an excellent job.Will definitely call on him again. Thank you Matthew.

Came to my rescue ..help me through the whole process. Explain the do's and don't. I was was over satisfied with the work . Will always this company

Matt came out same day on a Saturday afternoon and diagnosed issue with our refrigerator accurately.

Very pleased with my service! Professional and very punctual!!!! I called them in to fix one service, and now have them returning to fix something else!! Definitely a do it all miracle !!!!!!

He came on time, provided great service and answered all my questions. I would highly recommend him for any repair services.

Matt arrived after regular hours approx, 8.00 pm call at approx. 7:30 pm. No problems. Tested completed .

Repaired dryer for us on a Sunday. Great communicator and dedicated repairman. Thank you!

Been working with Matthew for several years and has done nothing but excellent work the entire time highly recommend

Awesome service!!! My husband called and within a hour Matt was at my house with part in hand.

Extremely fair priced and always on time. Has done many repairs for us and we are always satisfied!

THIS BROTHER IS AWESOME!!! PROMPT, COURTEOUS, KNOWLEDGEABLE, FAIR AND VERY PROFESSIONAL!!! ABOVE FIVE STAR SERVICE!!!

Matt did an awesome job.

Great worker great guy good work excellent work

Good work and very knowledgeable!