West Plumbing LLC

My plumbing was corrected by Jill after another company charged me top dollar for shoddy work. She was extremely professional, fast, and courteous. This is a company that I highly recommend for all your plumbing services. I will also add that the price was very fair. I only give credit to companies that act in this professional manner. I only wish all that all businesses worked the way this one has for me. West Plumbing is the best.

THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH!!! DO NOT USE!!!! They came to my house to replace a pipe at my house in Gretna and left all the dirt in the front of my house .
When I called them to ask about the up-to come clean the dirt they left in the front of my house the lady I spoke with was very rude and pretty much insulted my intelligence. BE WARE , DO YOURSELF A FAVOR AND DO NOT USE THEM! There are plenty of other companies

Very professional

Great plumbing service. Will definitely call them again if I ever have issues.

Nice workers, decent work, but questionable billing practices.... Made me quite uncomfortable.

Used West Plumbing in the past and was very satisfied with the work from their licensed plumber Jeremy. Called them yesterday afternoon for a blockage in my A/C drain line that my A/C guy said would have to be taken care of by a plumber. First thing this morning Jill, their other licensed plumber (who had called to tell me she was coming) came and assessed the situation and fixed not only the A/C drain line problem, but cleared another issue I was having with my washing machine drain line. Extremely pleased with the professionalism of Jill and the staff at West Plumbing. Would recommend them for all your plumbing needs.

I have used West Plumbing twice and both times I was very satisfied. I may be needing them soon to check out my daughter's plumbing problem.

Great prices and service

Best plumber in the known and unknown universe

Very Professional. Does an awesome for a fair price. I would highly recommend West Plumbing.

Oh my gosh, I am so pleased with this business. Melanie was super helpful on the phone, and Jill came out and unclogged my toilet and replaced my water softener for a very reasonable price. I can't recommend this business enough.

This company saves many places that I love all of the time! The people are so friendly and understanding through the whole process of everything. I would definitely recommend this company to anyone who asks!

Water Bill was suddenly $1000 plus! West Plumbing had someone out fast to diagnose the problem and give an estimate. Scheduled service immediately and they got someone out soon. Came in under the estimate with quality work. Responsive. Reliable. Courteous. Honest. Reasonable.

A company is only good as its employees and the quality of their work. My mother had a gas leak in a 50+ year old home. After a quick internet search, West Plumbing was my choice. I was exceptionally pleased with Ms. Melanie (office manager), Greg (owner), Bill (plumber #1) and Jill (plumber #2) with their professionalism and excellent service. This was a very challenging situation and this company provided excellent, compassionate, and high quality work on time. During these tough and uncertain times (pandemic), I was extremely grateful for their personal and caring approach to help my elderly mother during a stressful and scary gas leak. THANK YOU WEST PLUMBING. Your company deserves the 5 stars!!

Our shower works much better after West Plumbing came out and installed a new one, the people that work here are very professional, hard working, and they are kind.

Jill cleared my drains and checked and rechecked to be sure everything was working properly. The cost was not an issue. It only took her a hour. I am pleased!

What can I say, they did a great job. Had to replace the sewer line from the house to the street, while maneuvering around our 70 year old oak tree roots. Did the job in one day. Cleaned up after. Very little disruption. Very little damage to the ground cover. All good!

Very good service, would 100% recommend to anyone

I highly recommend West Plumbing. Melanie was able to promptly schedule a plumber to repair a sewer line under my house. The plumber was on time, polite and professional. Everything was completed in one day and the area was clean when she left. Best of all the price was much lower than what I was quoted elsewhere.

Gave us an estimate for $3500 based on expensive video of pipes then billed us over $15000. Such dishonest crooks!

As a small business owner I take reviews seriously because half the time they are unwarranted, but not this time. I had a technician come out to unclog the upstairs toilet/tub drain that was draining slowly. (The bottom bathroom is working fine at this point) The technician was polite, worked quickly, and told me the drain was clear and ok to use. Later that night pressure in the line drove water up and FLOODED my ceiling, which had to be re-sheetrocked, textured, and painted. I called them back out to check the line again and the tech told me everything seemed to be draining fine and she has no idea what caused it to overflow. I don't know what she checked or did this time because I was not on site even though I requested a call ahead so I could meet with the tech. A few days later my tenant tells me she scared to use the upstairs bathroom because water backs up into the toilet if the shower runs long enough. To make matters worse the downstairs is now clogged, so the tech just pushed the clog further down instead of clearing it. I called again to get them out to finish the job they started and they want to charge time and half because it's a Saturday. After a brief conversation, I told Melanie nevermind this is ridiculous I'll find another company to finish the job and won't be using them again. She couldn't care less, just o well bye. Well goodbye West Plumbing.

Have used West Plumbling numerous times over the last 20 years. Unclogging drains, installing new drainage under driveway, video inspection, and just recently installing a tankless water heater. Always have done an excellent job. Would highly recommend.

Fast work. Fair prices. Came out and gave me a good estimate for rerunning my gas lines.

What a great professional company at an affordable rate. I am super happy with the services provided.

I had a pipe clogged and needed to have a big job done in a certain time frame. I quoted a couple of companies and West plumbing gave me the best price. They worked tirelessly through rain to get the job done in time. 100% recommend.

A great company with workers who are always willing and able to tackle any plumbing project that comes your way.

The staff was great... Very knowledgeable of everything... And the work was beautiful... Would recommend them to everyone...

I can’t say enough good things about the office staff at West plumbing. Professional, quick,and also went above and beyond what was expected. They were able to get a technician out same day for my water heater that busted and had me with hot water in just a few hours. I highly recommend West Plumbing.

West plumbing is one of the best plumbing services in town. They arrive promptly when the appointment is. They are very easy and available to communicate with. They explain the job and different options in a way that's easy for a layman to understand. Their rates are reasonable. We use them very often, and they consistently provide excellent service and repairs.

West plumbers were on time, able to show me the problem, answered my questions. They provided me information on cost for repairs (no surprise charges).They were accurate and speedy. I recommend this company.

West Plumbing in Gretna is the best! Period! I needed extensive work done in my kitchen and I was lucky enough to have “JILL” come to my home. So many times service persons will come into my home and browbeat me. Making my situation even worse but not Jill and West Plumbing! They accelerated their timeline to get me, explained repair options, and now my kitchen is better then new! Jill and West Plumbing equals No Worries!!

Responsive, professional, accommodating. I would recommend to Northshore customers.