They charged $85 to send someone out. They sent an electrician who couldn't explain the fix needed, who immediately called someone then handed the phone to us. He handed us over to the same person who answered the phone originally. He said it would take 1.5 hours and cost $395 even though they didn't know what the issue was or even checking the electrical where the issue originated.All within 4 minutes of arriving we passed on their terrible jerk you around service. They said we were held to $85 just for the trip from Ravenswood to Uptown. Even though they weren't equipped enough to provide any analysis they demanded their money and threatened to hold us to it via recording where we agreed to have them out. It was the worst customer experience we've ever experienced in our lifetime. Go anywhere but here.
