Bison Plumbing Inc

The Good: Technician was professional and arrived on time and was able to successfully complete the job.

The Bad: The company uses flat rate pricing, but the flat rate is not available on their website and they are unable to give any description of how charges are calculated. I was in a bind with no hot water due to cold water flowing backwards through my homes recirculation line. Bison took the opportunity to charge a hefty fee for a 1 hour job since they knew I didn't have much of a choice.

To change out a faulty check valve (that they had installed a few years prior) I was charged $675. This was with a repeat customer discount that brought the total down from close to $900. They stated that this is in line with others in the industry, but you can get a better combination of quality and price elsewhere. I certainly will not be using Bison again.

Folks have been friendly, but so far the work has been unimpressive. In our guest room bath they first installed incompatible drain pipes with the sink drain, did not tighten the hoses connected to the faucet enough (and installed the hot on the right and cold to the left). The result? Water dripped all night onto the shelf of our brand new vanity, destroying the laminated edge and swelling it. They sent someone to repair this, and to finish our hall bath sink, and managed to mostly repair the guest sink, except for temperature directions. But, now the vessel sink in our hall bath leaks water onto the counter top. It never did this before, so I suspect they installed the drain incorrectly.

They are supposed to come out again, so I will update this if they manage to resolve the outstanding issues. So far, like I said: they've been friendly, but I am not yet pleased by the work.

Service call was $250 just to give an estimate. I went with another company.

I've used Bison Plumbing for various work on a remodel job in my basement. They did amazing work. They are reliable, communicative, and do a great job of addressing line items! Highly Recommend using them!

They did a great job helping us get our restaurant opened. They moved quickly and for every issue that came up they were there to fix it. Would recommend them to anyone in need of a reputable plumbing company.

I had a water main leak in my front yard and was in a panic to get something done as soon as possible. Bison plumbing was incredibly helpful and friendly and were at my house the following morning after I called them. They did a great job and their whole staff was really pleasant and hard-working. I highly highly recommend them!!!

Bison Plumbing has taken care of several house jobs for us. Toilets, kitchen sink leaks, replacement parts. They arrive at scheduled time, are polite, courteous and efficient. Definitely a company of integrity. We highly recommend. Michaels our guy!!!

Awesome small business! Honest too! If you want reliable plumbers I'd recommend them!

not thrilled with them…they did a sloppy job on a tub install, then installed shower fixtures incorrectly and have had to keep coming out to fix them. we were ghosted by them on an appointment, waiting around all day until we finally worked it out with the office. for $1600, I am not impressed by the quality of service and attentiveness to detail, it is a very straightforward job and yet my husband who is not a plumber is pointing out simple mistakes to these guys constantly. we still have one more visit needed from them to fix a previous mistake but time is running out until we can tile and it’s just a bummer that their work has pushed back our reno by so many days.

Everything you would want from a good plumbing service. They communicate well, show up on time, and do a fantastic job. They've replaced my water heater, and also went above and beyond to contact all their suppliers to find a part for my old toilet. A+. Will continue to use them for all plumbing work.

This place is great! Helped with all my toilet needs. Parker is such a great worker!

This is the most professional plumbing company in the Atlanta area. I have used them several times since they first started their business and they have always showed up on time and have done a first class job! There’s no other plumbing company in the Atlanta area that offers the quality, value, and personal service of this company.
They performed both small and large jobs for me and regardless of the size of the project they’ve always been great to work with! If you’re looking for a professional plumbing company look no further…I promise you will not be disappointed!

New Construction Home Repair

Horrible Company! Will tell you you have a warranty and any of the common issues are not even covered!!!!! Would have given zero stars if possible!!!!

Se esta conbirtiendo en los mejores plomeros de Georgia los recomiendo al 💯👍👍👍👏👏👏👏👏👏🙌

Great people and service

Bison Plumbing was a really great company that provided quality service in a timely
Manner for an affordable price.

Do not use them at all!!!!! Bison Plumbing is horrible!! They over charged me!!!!

Excellent service. The technicians arrived early and fixed my problem in a timely fashion. Affordable and very reliable. The only plumbing company I will use from here on out!

Bison installed the plumbing in my new construction home. There were a couple of issues, but they timely repaired them. This rating splits the difference between the install/set up issues and and the timely warranty service. Special thanks to the front office staff, as well as plumber Michael whose service was outstanding.

Ehhh rather not

Best plumbing in the area!! They take care of you like youre family

I have used Bison Plumbing twice this year and both times they delivered quality & timely work at unbeatable prices. Highly recommend this company for your plumbing needs. A+ company in my books.

My water heater was spraying water everywhere and they came through for me. I used them more than once for water leaks etc. I and really liked there service. This company is highly recommended.

Great job!!

They installed my toilet, and since day one, it continues to run water non stop. They have tried to fix this twice and continue to fail to resolve the issue.