Description
We are the punctual plumber proudly serving all of Hillsborough, Pinellas & Southern Pasco County! If there is any delay it is you we pay. Earn $5 for every minute that we are late (up to $300!) We are an A+ rated company on the Better Business Bureau! 100% satisfaction.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Pool plumbing repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Bathtubs, Boilers, Camera Inspections, Clearing, Clogged Drains, Commercial Drain Cleaning, Commercial Plumbing Services, Construction And Renovation, Drain Cleaning / Clearing, Drain Clearing, Drain Installation, Drain Replacement, Elongated Bowls, Emergency Plumbing Services, Emergency Repair, Faucet Repairs and Installation, Faucets, Garbage Disposal Installation and Replacement, Garbage Disposals, Gas Lines, Gravity Feed, Heating & Air Conditioning, Heating And Air Conditioning, Hydrojetting, Kitchen & Bathroom Sinks, Kitchen Sink Installation and Replacement, Knocking Sounds, Leak Detection, Leak Detection & Repair, Leak Repairs, Low Water Pressure, Maintenance Program, New Fixtures, New Plumbing, Old Plumbing, Other Plumbing, Outdoor Plumbing Services, Pipe Repair, Piping, Piping & Repiping, Plumbing Installation And Repair, Plumbing Repairs, Pooling Water On Your Lawn, Preventative Maintenance, Pumps, Residential And Commercial, Residential Plumbing, Residential Water, Root Growth, Sewer Blockages, Sewer Pipe Repair, Replacement, Showers, Sinks, Snaking, Swimming Pool, Toilet Clog, Toilet Installation and Replacement, Toilet Leak, Toilets, Tree Service, Unclogging, Water Heater Replacement, Water Heater Services, Water Jetting, Water Lines, Water Purification, Water Softeners & Treatment, Water Treatment, Whirlpool Tubs,
Reviews
Brock Hughes
5 months ago
The gentleman that did all the work in our house were very professional and courteous. I highly recommend williams plumbing for any work needed.
Patrick Martinez
a year ago
We had a bad water leak, blockage, and other issues and Frank from Williams came out the same day with an estimate. It was a little higher than what I had hoped but the quality and professionalism was worth the price. You get what you pay for. Thanks Williams.
My technician Caleb was amazing. He diagnosed my problem and fixed it very promptly and professionally. I was very pleased with his work and will recommend him and Williams plumbing and drain for all my future plumbing issues.
Aaron was awesome! Very professional and personable. Willing to go the extra mile to make you feel comfortable and happy with the service. He did a GREAT job fixing my slab leak and got it done fast. I would highly recommend Williams for your plumbing needs!
I had a major issue and called Williams plumbing. They were at my house within 2 hours and took care of all the issues. Kyle was professional and his service, attitude, and politeness was much appreciated. I will be recommending them and using them for my future plumbing needs. Thank you!
Courtney Curtius
7 months ago
Trevor was on time and was so courteous. He was quick to getting started and was a huge help! I also love the 30 day warranty just in case something happens again within that time frame! Highly recommend!! Thank you, Trevor!
Frank was on point with quickly diagnosing the issues I mentioned, and provided very fast results! Arrived on time and had great communication throughout the visit. I will not hesitate to reach out should I have any plumbing needs, and would recommend Williams to anyone whenever the opportunity!
Aaron did a fantastic job helping me and my family out. He was clean, professional and explained everything that he was doing. Definitely recommend Williams Plumbing and I will be using them in the future.
I’m maximumly excited to have this work finished soooo quickly!! They were great and big thumbs up 👍 to Stephen again! Merry Christmas to all of you! You were so professional and really very kind!! Be safe! Lisa ....thanks to Ashley as well for getting the message for help out there!!
Jordan Williams
2 years ago
When I moved to Tulsa a few years back, I used Williams since we share the last name (easy to remember!). Now, I use Williams Plumbing because of their great customer experience. They are reasonably priced, professional and every tech that has come into my home has been kind and personable.
Shandi Salamanca
2 years ago
We called Williams to give us estimate for a couple of big, upcoming jobs. Aaron showed up on time, wore a mask, was patient and knowledgeable for all of our questions. So far, we're impressed with the level of professionalism and competence shown and hope to do business with this company in the near future. Thank you!
Jennifer Woodral
2 years ago
After three failed attempts by two different plumbers to fix a relatively straightforward problem, I called Williams Plumbing. I appreciate their promptness, their up-front pricing, the guarantee of their work, and the fact that they didn’t try to sell me services I don’t need. I will continue to use Williams Plumbing for future projects.Update: needed a different plumbing issue fixed today. Frank was courteous, quiet, and worked quickly. I’m thrilled with the results!
Sylus was professional and knowledgeable. He answered all of the questions I had and made me feel comfortable and confident in choosing Williams Plumbing . I will pass this great experience with Sylus on to my family and friends. Excellent Work!!!
Stan Stevens
9 months ago
Technician did a great job. The clog was fairly stubborn but he worked and worked until he got it cleared out and draining properly.
Very friendly and courteous, I was very happy with his service!
Gordon Moeller
2 years ago
The guys were professional and found the leak quickly. Now we're moving on to the next step.The water heater install and water line redirect took place at the same time. The leak was found and fixed. Aaron and John methodically worked through each step completing both jobs by the end of the day. Any questions or concerns were quickly addressed and resolved. They did a great job.After the drywall repair was completed, Caleb reset the toilet. Not liking the way the wax ring seated, he pulled the toilet again and replaced that ring. This time the wax ring sealed better and he reset the toilet. His persistence in getting a proper seal is greatly appreciated.Overall, this was the biggest plumbing job we've had to deal with as homeowners. We highly recommend Williams Plumbing.
BEWARE!!! Called Williams plumbing and specifically requested leak detection services. They said they would call me the next day. They called two days later and set a vague appointment with no time frame. They told me about a $110 base fee. I agreed. Then on the day of my appointment they send a guy who looks around for five minutes and then tells me he doesn't have the equipment or expertise to perform leak detection, which is what I specifically requested. He then demands his $110 fee for coming out. He wouldn't leave without it, so I paid. I requested a refund from the company and waited days to hear back. They eventually called and said the fee was not applicable to further repairs. I contested. Days later they called again and said they would go ahead and apply it towards repairs but by that time I had already gotten a reputable company (American Leak Detection) to come out and do the job right and cheaper than Williams quoted. I again requested a refund. Williams told me they would discuss it and call me back. Never heard back from them of course. Now, they'll probably see this review and leave a response trying to justify what they did or blame me instead of taking responsibility for their mistake. Just read the other reviews and responses before you call them. I wish I had.
Mr. Stephen is very knowledgeable with his work, polite, and very professional. His apprentice is well trained.Amazing customer service!!! Top notch!! Reasonable price. If you need plumbing service, please call Williamsplumbing and ask for Mr. Stephen. He’ll take you to the right direction.
Trevor was the technician that came out. He was very pleasant, very courteous and did a good job and he did it in a very fast time. We appreciate having people like him, do stuff for us at our house. I would recommend this company!
I called Williams Plumbing and Drain for help at 7:45 and Frank arrived by 8:30. He was friendly and very efficient. He unstopped my kitchen sink in 15 minutes. Thanks, Frank, for doing such a superior job. We will be calling you again when we need a plumber.
Barbara Burton
8 months ago
There are no words to express how pleased I am with the professional, friendly, and knowledgeable service that Frank, my technician, exhibited today while addressing the plumbing issues we discovered in what started out as, supposedly, a routine plumbing issue. He explained each challenge that we discovered, went over all options, and made sure I knew the approximate costs involved with each possible choice. He called in extra help when needed, performed all of the work needed and made sure that everything worked properly when finished. He was so respectful of my property, my concerns and my questions. I would highly recommend Williams Plumbing for any plumbing needs due to the excellent service by Frank! If I had my way, Frank would get an A+ rating for customer service and expertise, a Gold star, and a raise!!
LaKisha Glazier
a week ago
The technician that came out did an awesome job. He was on time and honest. He was also very professional and explained everything that he was going to do. Thank you so much.
Troy was outstanding. I have already recommended Troy and Williams to a friend if she ever needs a plumber. Also, I feel like the charges were very reasonable.
Promptly responded to my call for help with a home water leak. I sincerely appreciated the help of Chris Johnson. Chris assisted me in contacting a restoration company and evaluated my plumbing problem.
Te al Massey
10 months ago
My tech, Sylus, was friendly, knowledgeable, prompt, and professional. I needed a toilet flange installed in an older home, as well as a new toilet. Sylus, completed the work in a very timely manner. Thank you, Williams P&D, and thank you, Sylus! A job well-done!
Zak was on time, very professional, and knowledgeable about our problem. Got us going again in no time ! Will definitely recommend Williams in the future.
Thanks
Ryan Whittaker
7 months ago
Caleb was extremely knowledgeable, professional and thorough with his work. 5 star experience!
Stephanie Bowers
7 months ago
Scheduled service for leaking toilet base and replace ice maker line connector. Technician got there and said they do not move appliances, was not told that when scheduling, I just had hand surgery so I could not move it. Toilet base leaking and tech said probably main line and need a clean out installed. Quoted high priced items that were not necessary before looking at the problem. Turns out needed a seal replaced, as I had originally asked for. I now have to pay another service charge over the ice maker. Called the office with my concerns was advised that I would have a returned call within 24 hours. No call received. I used them on another property a couple days before with a $4000 job quote that they will not be getting due to not responding. Additionally, I Referred them to a friend at the same time I made my appointment and they were not happy with the service as well.
Aaron H was an awesome tech. Instead of charging me way too much money to things outside his training he gave his opinion that I just need new appliances. He took time to help me get a game plan to go a step further. I appreciate his honesty and he even went the extra mile to help.If you can ask for a tech then I would ask for Aaron H. He is a good ambassador for the company.
taressa mizell
7 months ago
Chris and his son went above and beyond to assist me. They were able to diagnose the problem quickly. Their knowledge of the city sewer city actually saved me money.
Our kitchen sink was clogged.. We called other companies but they were not working because of bad weather. Williams was open for business and dealt with our problem promptly. Our tech Judah was polite, professional and knowledgeable. Thank you Williams. Will use this company again.
Exceptional service, friendly. Skilled . My next door neighbor of 25 years is a 45 year professional “new install only” plumber and offered to send a crew (overkill , since he works crews, not single techs) to do job but I asked instead for a referral , he recommended you guys. He will be pleased with my experience with your company. Wk binger , Vintage Sewing Center and museum.
Frank and Williams Plumbing were wonderful. Helped with a sewer emergency and then installed and replaced two toilets for me. Was very pleased with prompt service and Frank was a great plumber and professional.
We had a clog in our upstairs bathroom sink and had 3 loose faucets that needed tightening. So we called Williams Plumbing. We were told it would be a $110 service charge to come out. When the tech arrived, he inspected the clog and the 3 loose faucets. He then told verbally told us that it would be 110 for the clog and 1/2 a service charge($55.00) to tighten the faucets. We agreed to the price and assumed it would take 1-1/2 hours. The tech finished the entire job in 15-20 minutes so we thought it would be less. We asked him about it and he explained they did not work by the hour but by the quoted job. I had agreed to the verbal quote so I paid him. It is my entire fault for assuming and not asking for clarification on how long it would take when he quoted me the $165.00. I will say the tech was proficient and fixed our clog and tightened the 3 loose faucets. Just be aware that the quoted rate for smaller jobs may be exorbitant in relation to the time it takes to fix the problem. We will be looking for a new plumber the next time.
Had to have a hot water heater replaced. Bought the heater myself, and ripped out the old one, but could not get the new one in right. They were on it, arrived in less than an hour and got it done quick and professionally. Saved me quite a bit of money as well.
I appreciated the excellent customer service from Frank. Didn’t take him long to get my hot water tank fixed.
Great experience with Chris. Very thorough and knowledgeable and even solved some other issues while he was here installing our whole home water system.
Happy to finally have found a great plumber!
Monica Prunier
7 months ago
Very nice employee, enthusiastic and upbeat and happy. Made us feel we were in good hands, someone who enjoyed the work and cared.
Paula Hutchinson
a year ago
I was very pleased, they came out the same day I called and the Plumber was fantastic. Smart and did a wonderful job. I will call them for all of my plumbing work.
Frank, the service technician, gave me an estimate on the work before beginning the work. He was polite and hard working. Frank cleaned up the area afterwards. Would recommend Williams to others👌
James was an absolute pleasure! He was was very honest, hard working and went above and beyond for us. He did everything we asked for and more. He helped us so much and we couldn’t be more grateful. My wife and I would recommend him one million times over. Please use him for all of your plumbing needs!!
Thomas Jackson
2 years ago
Excellent work yet again by Williams. We had a sewer issue last winter, and then a couple problems with a toilet and shower today, and both times the technicians were phenomenal. Tye handled our sewer issue, explained all the work and options, and got us fixed up in a couple days. Today, Sylus did the same, explained what could be going on, options, and had all the work done in about an hour. Excellent company!
Chris was prompt and diagnosed and repaired the problem immediately. He and his assistant were professional and courteous. This is my first time to use your services, and I'll be a return customer. Thank you so much!
janiece sherwood
3 weeks ago
Went above and beyond. Arranged for a port a potty since bathrooms were down
Used them again for my hot water tank. Very professional and informative
Groupie Grannie
7 months ago
Just met Rob Williams today. He was professional, courteous, respectful...... got the repair fixed in record speed, cleaned up his work area, gave me a fair price and was on his way! He will DEFINITELY be my plumber from this day forward! I highly recommend his service!Melinda BuntynSandestin
Melissa Marshall
10 months ago
My cleanout drain was clogged and the technician (Sylus) fixed in about 15 minutes. Very professional and super nice! I will recommend Williams Plumbing to everyone. Thanks!
Rachael Roach
a month ago
Technician Zack was excellent, friendly, and provided fast, same day service. What could’ve been a stressful inconvenience got resolved before lunchtime! Williams Plumbing has always been my reliable go-to. Highly recommend!
Mike Thomas
10 months ago
They were prompt, professional, answered all my questions and Trevor was a perfect gentleman, thanks Williams, u guys and gals r awesome!
Chris was awesome. I was upset after discovering yet another water leak in my house. He was very considerate of that and showed up to my house in minutes. He was also very informative and detailed. Detected my issue even before ringing my doorbell and fixed it in less than two hours. Super efficient and awesome quality work. I’m so content and happy with the work he did.
Sheri Lassiter
a year ago
We had a clogged main drain, called first company gave price of $150 would be available in 3 days!! So I called Williams and $120 and Sylus was done within an hour of my call to them. Very knowledgeable & efficient, thanks Sylus hope to NOT see you anytime soon!
Brandon Morain
2 years ago
I had a great experience with Williams Plumbing & Drain! They were quicker and less expensive than the other companies I had called. The tech, Sylus, did a great job, plus was friendly and efficient! I would highly recommend them as they were recommended to me. Great work!
Kelli Braitsch
3 weeks ago
I have always selected Williams Plumbing bc of their fast response time and quality of their service. I appreciate all the things Williams has done for me over the many years and houses I have owned. There are my go to for plumbing needs and services.
Sarah Swofford
4 years ago
Posting this review on behalf of my Aunt Barbara and the rest of my family. We had a water leak emergency in two downstairs bathrooms that was affecting nearby rooms- lots of water all over the floors/carpets/etc. Caleb came immediately for an after hours emergency call and absolutely saved us! He immediately figured out the problem and was so friendly, personable, funny, and professional! He fixed the issue and did it all with a smile and spent lots of time answering all of our questions about how to prevent this from happening again and how to better care for our pipes/house. He was a total professional and had such a pleasant demeanor and such nice manners towards my Aunt and Grandmother (lots of yes ma’am’s, etc). Caleb is a gentleman, a great service provider, and an all around friendly guy. Thanks Caleb and Williams Plumbing for the wonderful service!
Roger Family4
3 months ago
Frank was the technician, he was professional, friendly and did quality work.
joshua burton
8 months ago
Frank showed up and was very Professional. Had a very big knowledge base on water heaters and what needed to be fixed. Highly recommend!
Ellen Foster
3 months ago
Technician was wonderful,and helpful. Knew exactly what he was doing. And gave me some helpful advice. The price was what they said it would be, and being retired it was a relief to know what I would be paying. Thank you so much.
Morgan Allen
6 months ago
Had a great experience. Our technician came out quicker than expected, solved the issue, and was really friendly and explained everything.
Rick Williams
4 months ago
The stove needed to be moved so a shut off valve could be installed and the company said they don't move stoves. If we were unable to move the stove ourselves, they recommend having a friend or neighbor come by and move it. Since they couldn't give us a time frame , just said sometime tomorrow, that friend or neighbor would of had to be on call all day. Don't recommend them. Went with another company that could give us an estimated time frame within a few hours and do all of the work, including moving the stove out to access lines. I don't see how an elderly person (my relative) is supposed to move a stove, or how I can be there all day for simply pushing a stove to the side. Apparently it's a liability issue, although all the other plumbing agencies have not any problems moving a simple stove to access a panel. I guess if I needed to replace a toilet I'd have to pull it out first before they put the new one in. Will not do business with Williams Plumbing in the future. To top things off, the owner posted a comment here then removed it after he made himself look worse.**Not my trusted plumber.**👎👎
We pretty much always use Williams whenever possible and they’ve always been great. This time was no different. On time, friendly and got the work done in about 20 minutes.
Frank is our technician who did an efficient and professional job cleaning a messy drainage clog! He's friendly and highly capable. Williams Plumbing is highly recommended!
kathy fowlkes
9 months ago
They are definitely qualified and very informative but too pricey. It was 110.00 for estimate and really over priced on the service we needed. We are on a fixed income and my husband is a disabled veteran so money is a issue. We certainly can’t afford their service.
Very good service, installing a tankless water heater. Aaron went above and beyond to have everything working ok and looking nice. Cleaned the site very well, couldn't even say they were working there for 4 hours. I recommend this company.Also had them repair/clean the faucets after the snow storm. Frank did a great job and explained everything in details. I will always call Williams for all plumbing problems.
Randall Burner Jr
5 months ago
Troy was awesome. Went above and beyond to make sure it was fixed properly and that I was satisfied with the repair. He is very professional and thorough. Will definitely recommend for all plumbing needs.
Christy Ptak
3 months ago
Kyle was fantastic technician he pot a new seal and reset a stool
Karen Simmons
2 weeks ago
Very thorough and installation looked great. Answered all my questions regarding the buttons on the water heater.
Williams was very quick to get someone to our house to address our issue. The tech, Kyle, was extremely professional and friendly. We are very happy with the service we received.
Rebecca Ben Hammada
6 months ago
Friendly service and while Joshua was not able to clear the drain due to a broken pipe he was very informative and helpful.
Man, these guys took care of us and resolved our issue, and went above and beyond. They were always available to answer questions. Jerod and Troy were both awesome.
Grace Nataren
8 months ago
Our technician, Sylus was fantastic! He went above and beyond and fixed the leak we had in the bathroom.
Ginger Pendleton
a year ago
We had a stubborn clog that another company couldn't take care of. Williams was able to take care of it within 30 minutes of arrival. Hopefully we won't need another plumber but if ever we do, we will definitely use Williams to get the the job done.
Jennifer Garcia
11 months ago
Silas was awesome. Explained everything and walked me through the process. Great knowledge of my old cast iron pipes! Will definitely call Williams plumbing for my future needs!
Jerod the plumber for Williams was excellent. He was very proficient, willing to attempt less expensive attempts before preforming a more costly route. He left everything cleaner and better than when he left my home. Jerod was also very timely as well. Williams Plumbing may seem pricey, but from my research, meet the national average for the job. It’s worth the price of not having to babysit other contractors that take forever and need to leave the site repeatedly. Thumbs up👍
If I could give more stars than 5 I would have to give Aaron Dill at least 10 stars. Aaron was very professional, knowledgeable, and you can see the pride he takes in his work. He was pleasant and answered all my questions. He did a great job installing my tankless water heater and garbage disposal. Thank you Williams Plumbing & Drain Service, and Thank you Aaron.
Brandy Broomhall
a year ago
Very friendly quick and efficient! Troy was amazing 10/10. Thank you Troy for giving us out hot water back. I no will definitely use Williams for all my future plumbing needs
David Taddei
11 months ago
Very professional plumber, fixed the isses competently and very reasonable price. I think we have a go to plumbing service in the future. I priced around before calling Williams and they not only beat the other prices but had great service as well. I could not be more satisfied.
So.....I am writing this review for my brother. He had a leak on his side of the water meter and contacted Williams to have it repaired. He too looks at reviews and was pleased to see a 4.8 rating. However, that was not the experience he received. It was after hours so he knew it’d be a bit more than the regular charge. When on the phone with the representative they told him it was a $190 charge to come out. Then he was contacted by the plumber assigned to him.....his name was TYLER. After talking with him, my brother asked Tyler, if he could give a rough estimate at what he was looking at paying besides the $190 already discussed. Mind you, my brother already told them what exactly needed to be done and had the meter all cleaned out of water and the pvc pipe that needed to be repaired was easily visible and accessible. Tyler told my brother it was $190 on top of another $65 (for him to come out), and he was looking at paying roughly $700!!!! Now, this isn’t even the worst part. After cancelling the service completely he ended up fixing the leak himself. The part was less than $10. The next day my brother is at the gym talking to another Williams worker about the situation that just occurred last night, when this other worker asked my brother if the plumbers name was Tyler. My brother looked at the text message he had received from the night before and yes it was in fact Tyler. He tells my brother that Tyler had shared with him that he purposely over bid a service the night before because he was being over worked, he was tired, and just did not want to do it. He knew that if he over priced the service, it would be cancelled and he wouldn’t have to go. THIS IS COMPLETELY INSANE!!!! I am hoping this is read by the big wigs at Williams and this plumber is FIRED!!! This is completely unacceptable & unprofessional and should not be swept under the rug!! We will definitely never use their services again and will share our experience with others so they are aware of what type of people work for this company. It states 24/7, but if they are too tired and do not want to come and complete the services, they will lie to customers about what the charges are so they do not have to come out.....BEWARE!!!
Margaret Lee-Sewell
a year ago
James was such a nice gentleman and got here quickly. I wasn't expecting that quick of a response and appointment time. James took care of things in such good time and even cleaned up under the toilet for me since it was removed. He checked other parts of the toilet and drain to see how they were working as well. That repair would have taken my husband hours and much aggravation. Pricing was also fair, in my opinion. Thank you so much, James and Williams Plumbing.
I called and spoke with whomever answered the phone. Told them I needed to run a water line from my sink to the fridge. Even told them I had a dishwasher in between. The tech gets out here and says that the dishwasher and fridge would have to moved out of the way. Wish this would’ve been told to me while I was on the phone. Won’t call or recommend them at all.
I had a burst pipe on the night before Christmas Eve. The front office staff/answering service very friendly and courteous and although unable to send anyone out that night, they put me on their emergency repair waiting list. The following evening on Christmas Eve, James, the plumber assigned to my call, arrived after working a full day of emergency repairs. Even though he had already worked a long day, James was very courteous, considerate, and up front about costs of the service. When the leak I knew about was repaired and water turned back on, we discovered there was a second burst pipe in another area of my home. The second burst pipe was more difficult to locate, but James was very patient and willing to stay as long as it took to complete the repairs. I'm truly grateful for James and Williams Plumbing for selflessly helping others in need around the clock during the holidays.
Our water heater stopped working on Tuesday and we had hot water by Thursday. I talked to the receptionist at Williams Plumbing and she took my information over the phone and that was that. So, in maybe 20-30 minutes Williams Plumbing called me back and I talked with Aaron Dill who came to my house the following day and discussed my needs for a tankless gas water heater. After reviewing our situation and needs he determined that he could installed the tankless water heater in our home and he started immediately on Thursday and we had hot water by 5:00 pm. I would recommend Aaron Dill at Williams Plumbing for all your plumbing needs.
Derek was great. He walked through the project before during the quote. He not only replaced our system but improved the supply system as well. Highly recommended.
This review is quite late but wanted to tell everyone how much of a fantastic job this technician did when fixing the drain pipe to my toilet. He performed a minor miracle and I would suggest him out Williams for any of your plumbing needs. Sincerely. For the record I’ve used them for three different issues in the past year and guaranteed next time I’ll be calling them again.
Amanda Resecker
2 years ago
Great service! I called them to find a leak at my house and my moms house. They came out the next day and both leaks were repaired the same week. My mom’s was a much bigger job than mine. They replaced the whole line from the meter to the house. We were both extremely satisfied. They kept us up to date on every step and the estimates were exact. I definitely recommend them!
Virginia Johnson
3 weeks ago
The technician, Zach, was super nice and professional! Very helpful and informative, and fixed the problem in a timely manner. Would highly recommend this company!
Same day service, professional, knowledgeable and really nice.
Megan McCann
2 months ago
I bought a house with a lot of inherited plumbing and sewage issues. Since February, I've had six different plumbers come to my house for various newly discovered issues. Williams Plumbing came the last two times, and, now I'm a customer for life.They were clean, professional, trustworthy, and did great work. They even identified some easy fixes beyond their hired duties (like sewage lines with no cap). I felt like I was in very good hands.10/10 recommend!
Sammie Clark
4 months ago
My service technician was Frank. I presented him with a list of concerns, he examined each one explaining as he went. Told me my cost then fixed each one. Very efficient and knowledgeable. Williams is now my plumber for all my needs. I’m a happy customer.
Bobby did great work. Very diligent. Communicated and explained well. Cleaned up nicely. Very good experience for us. Among other smaller repairs installed a whole house pressure regulator.
Brandon Anderson
a month ago
Highly recommend Williams for any plumbing issues. Kyle was great to work with. He was thorough, yet quick and got our hot water tank up and running without issues.
Raquel Fletcher
a year ago
Aaron & Stephen did a great job with our slab leak. Good communication, punctual, knowledgeable, and kind. Would definitely use them again (but hopefully won’t have to 🙃)
Prompt professional service. Kyle is great.
Update 6/29/23 Stephen and crew were superb and explained things thoroughly.
Mark Ferguson
10 months ago
Technician Shane was great 👍🏻 Personable and professional. Problem diagnosed quickly and the repairs are grade A.
I've used this company several times and the service has always been excellent.
Chuck French
3 months ago
Frank my technician did a great professional job and was fast. Same day service.
Mildred Harris
3 years ago
Caleb told me the details. I ask questions and he answered them. He was efficient and did his job well. I believe I’ve had the same service man before. So glad I got him. One of the best plumbers @ Williams Plumbing. Thank you for your service, Caleb!
HB Snow Kingsbury
11 months ago
ONG had just tagged my water heater for a problem, and I was afraid I'd have to be without hot water for a time. Nope! In less than 10 minutes after contacting Williams Plumbing & Drain Svc, Frank called to let me know he could be here with 20 minutes. Only I missed the call! So he texted me the same information and asked for confirmation. You bet!!When he arrived, Frank listened, asked questions and then took photos to help him assess the situation. He was able to fix the problem in short order while actually coming in UNDER the estimate!I highly recommend Williams Plumbing & Drain Service! They are easy to contact (I used their online text feature), quick to respond, and have quality people at all levels, from the business office all the way to their in-the-field technicians! Will definitely call again if I ever have another plumbing issue!
Joshua was great. He was friendly and courtious. He clearly explained the upgrades required by the new code requirements. He cleaned up everything when the job was completed. Happy to do business with Williams again.
Chris Johnson is communicative and works to get it done and tries to do it in the most cost effective way for the customer. It is right when he is done. I have used him several times with great results.
Rhonda Thomas
11 months ago
Trevor arrived promptly and was very professional, courteous and friendly.I felt very comfortable with his capabilities and he cleared out my washer drain clog in less than an hour.I can finally do my laundry without having to worry about overflow!!!
Pamela Pasechnick
7 months ago
We are very pleased with our experience. The technician (Jerod) was prompt, pleasant and professional.We would not hesitate to call Williams Plumbing for any future plumbing needs.
They were just working us in and were here about an hour later. The tech was professional, courteous, thorough, and was not rushing to move on to the next appointment. 30-day warranty on the work done today- bonus I didn't know about going into the appointment👍!
Blackshare Environmental
9 months ago
The tech, Frank, was extremely helpful and did a great job! This is his second time coming to our house for different repairs and we’ve been extremely pleased!
queen graves
7 months ago
The Service Man was on time, very thorough and quickl. Additionally he was friendly as well as informative.
Allen Robinson
a month ago
Gave us a heads-up call before arriving. Very courteous and professional. Explained issue and solutions very well. I would use Williams again if other techs are like Sylus.
Terrie Osterhout
7 months ago
As always, James is AWESOME!!!!!!!!!!! Took care of our problem ASAP and reasonably priced! James is a wonderful employee and company representative. Great job! Thank you
Frank was very professional and fast.
I left an appointment request online over the weekend. They called first thing on Monday and we set an appointment. John, my technician, was prompt, friendly and efficient. Great service, great help and great price! I highly recommend Williams Plumbing and Drain Service.
Troy was an amazing and professional service provider. He was on time, actually earlier than I had expected, and reviewed the situation then offered me different solutions on what was required to repair them. He went about the repairs, letting us know exactly what he was doing and how things are going. I am so amazed at how he cleaned up everything, took photos of before and after the repairs, and forwarded everything to my email. I would highly recommend this company, and especially Troy, to anyone who is looking for professional, reliable, and friendly service!
John came out because we had several slow moving drains. He was able to identify the problem and provided a good solution. He came out another day and did the repair with the help of other Williams Plumbing plumbers. (It was a big job) We will definitely use them again. John was courteous, knowledgeable and he was not afraid to get dirty.
John was on time, very professional and completed the work in a timely manner. John is a very good technician.
Rebecca McMurray
2 months ago
Cylus arrived promptly, diagnosed the problem quickly, gave me a complete estimate and made the process so easy! He was professional, personable and arrived the same day I called.I would highly recommend him and Williams Plumbing!!!
Porter Shults
a month ago
Technician, Bobby, did a thorough investigation and analysis before recommending a long-term solution that went beyond repairing the leaking pipe.
We are very satisfied with Williams. You guys are quick even if it’s last minute. You guys have always served us well. We are a restoration company. We have many water calls and we involve you every time.Thank you very much you guys are great,
The representative who came out did a great job. He explained what needed to be done and what he would do to make sure everything would meet current codes per Broken Arrow standards. I was very pleased. He was polite and friendly.
Ann Sullivan
11 months ago
Troy and Shane were both prompt & very efficient with the work needing to be done. Everything was done precisely and completed. Both men worked with a smile on their face & good humor too. Will request them again for sure.
Rebekah Boerger
3 weeks ago
We had an unexpected clogged drain. We called several companies, but Williams was the only one that said they could come today. Sylas had it fixed in about an hour and a half. He was professional and hard working. Very pleased. Would recommend.
Their work was left leaking and damaged but they said that they wouldn't honor the work they'd done being fixed correctly. I called whenever I noticed the repairs were still leaking and was told they couldn't help me because the purchaser of the repair had to call themselves.I had the purchaser call and they still refuse to honor their work. Now they say it's because there was a transfer of ownership but the house was already owned the same day they did the repairs and the purchaser called. They're just giving excuses to leave unfinished work.
We had a gas leak they came as soon as they opened, he had to get new pipes and rerun them to our oven. We had James he was very fast and polite!
The technician was prompt, professional, and super nice. He discussed options with me and let me decide how much to spend and want to do. The installation went quickly and he wore booties and put down plastic to walk on to protect the floors. Top-notch service and I will use Williams again.
Jerrod was exceptional kind and extremely professional. Will definitely use Williams plumbing for our plumbing issues.
Benjamin Baker
a year ago
My technician, Caleb, was extremely professional and informative about the process he was going through while replacing my exterior faucet. He got the job done very quickly.
Our technician, Sylus, was extremely polite, and explained everything well. He was very proficient and provided updates regularly. He made a bad situation easier to handle. You can’t ask for a better representative for your company.
Sylus got to my house on time, was professional, knowledgable, and wore a mask. I told him what happened and he had a solution. He knows his trade. He fixed the clog in the main drain and helped me on the phone with my warranty since I had to get authorized service out of network and they were so trying and he held it together way more than I did. He loves his job, loves his company and I will call back just because of him and will ask for him to do some maintenance and some future projects. OMG what a life saver.I had called several other companies in Tulsa that I have used before and they were 3 weeks to a month out due to the bad weather we had. I had sewage coming up in my house and Williams got me in and took care of me and I can't thank them enough. Way to go on hiring your techs and staff. Great job!
Everyone from the office to the service men are great. Helpful, nice and knowledgeable!
Very prompt,
Professional and quick response.
God bless
Candis Meador
4 months ago
Bobby with Williams did a great job for us! He was professional, clean and kind! I Highly recommend them!
Caleb did a good job and he is a fine young man.
Bradley Cooper
a month ago
First class as always. We’ve used Williams for all our plumbing needs. They are honest and responsive.
Melanie Threlkeld
2 months ago
Excellent service. Very pleased. Clean work area, very competent, and very much a gentleman. Thank you.
Rebecca Ann Molhoek-Stevens
3 months ago
I will never use this company again they have ripped me off big-time I ordered an inspection charge me $89 while this gentleman was doing the cleaning down my drain his equipment broke Then when the next guy came to ck it I was charged another 89.fee they broke it they should fix it. After 5 weeks of waitingThis is the message I received:Hi Becky. This is Sarah with Williams Plumbing. I did send you an email on 04/11/23, but I'm unsure if you received it. After speaking with the management team, this is what they determined: They have let me know that we can do the repairs, but it will be at the cost of the estimate that Bobby provided for $2860.67. We will not be fixing the venting issue free of charge.
Dutch Harbert
4 months ago
Brilliant deduction. Was able to find the root of my drain problem when others could not.
Knowledgeable, friendly, did a great job! Very pleased! Able to come out the same day and give an estimate before hand. Will use again!
Stephen did an excellent job taking care of a large backyard project for us. He dealt with all unforeseen issues (like a rainstorm overnight that ruined the trenches he spent all the previous day digging) without complaint. He was in contact with us the entire time and talked through each issue with us, showed up on time, and showed concern for our property. Very professional, and Williams did it all for less than any other bid we had. Highly recommend!
Wow!! Aaron did a great job for us!! Very thorough and professional. Williams had a history on us and that really helps technicians find the problem.
Recommend Williams Plumbing anytime you have a problem.
Everyone was so nice and helpful. I got an immediate response and they diagnosed my problem quickly and I will always go back to using them. My plumber, Stephen, was professional, quick, and thorough. I am very pleased with the service.
All together I met 5 different technicians all of them in their own expertise seemed very knowledgeable and all were very polite and cordial.The first was John and even though he spent a great deal of time was not able to find my sewer access. Said he was not going to charge me. { not his fault it was buried under a bush in my front yard }He explained that a 2 man team would need to come out with a camera rig to find it. I need to say as far as charges go everybody working for this company were right up front about it. Even the woman who answered the phone explained the charges.So John left after telling me he would make arrangementsI made arrangements to go the night without toilets, came in and went to bed. I also need to add Williams was not the first company I called the first told maybe they could get someone out by Wednesday, and this was Monday.Next morning I called Williams, spoke to the same nice lady and she told me that a team was already set up and she would have the head tech call me. within a short time he did and within a half hour searched around outside for the pipe saying he was trying to save me some money.Finally they had to use the camera system, within a very short time found the clean out under a rather large bush and buried about a foot under ground. The two gentlemen removed the bush and dug down to expose the cap, opened it up and showed me. I went in side to write the check and when I came out side to pay a second team had showed up with a huge snake and was already to clean out the pipe. in jig time I was in my house with all the Fawcett's and two toilets flushing to perfection.I have to add and this is nothing to do with Williams but who designs and builds a house and then not only covers the only sewer access but puts a five foot bush growing over it. This is a word to the wise if you own your home and do not where your sewer access is, maybe you should call Williams Plumbing, because having your toilets and your drain water clogged up is not good. And it will most likely happen at the worst time. I was fortunate we just a few days ago were having an artic freeze but the temperatures during this was in the fifties.This message goes out especially to senior citizens, I am 72.Williams Plumbing is a great, fair and conscientious, safe company to deal with.
Tisha Blankenship
2 years ago
Jarod was extremely friendly and knowledgeable. Fixed my pipe quickly and efficiently. The office staff was friendly and helpful getting my appointment set up. Would definitely recommend and will use them again in the future.
We had an awesome technician that we could trust to get the job done! He gave us options and was very kind and patient with all my questions. He did an amazing job and our home and family is so much better from it!
Daniel Parks
10 months ago
Stephen, a true pro. Located the clean out within minutes. But before performing anything else, checked the city sewer which was clearly backed up. Experience pays off. Well done.
Andy McMillan
2 years ago
Caleb came out, identified the source of an in-wall leak quickly, gave good advice on an inexpensive repair, and a little extra advice about a pending project too. Quick response, professional service!*Update* - Josh came out to take care of a problem for us (June, 2020) - was quick, professional and friendly - great service.*May, 2021 - Frank was quick, very friendly and solved our issue by tracking down a compatible part for an older valve. Great service!
Bobby ruled out a slab leak, and took care of several plumbing problems. He was very polite and efficient. I am very pleased with the work done.
Frank did a fabulous job! He knew exactly what he was doing and worked very hard. I am happy with his professional work, even though the cost was higher than I expected.
Isaac did an outstanding job in replacing the faucet at our house. Even though he hit a snag he was persistent to complete the job in a professional manner To my satisfaction .
Had a little bit of a wait do to higher number of call ins, but that was explained beforehand and expected. Service guy was excellent! Very quick work and was knowledgeable on our problem. We have been using William's since we bought our house in 2010. Every time we have needed them, we are reminded why we continue to use them. Very big Thank You!
Excellent service on installation of garbage disposal and kitchen faucet. Shane did a fantastic job on picking the items up and cleaning up after he got finished. Nice young man. Everyone should be a Shane.
cheryl ashley
a month ago
I called early in the AM for same day appointment. I was told a technician would call me 20-30 minutes before arrival. I waited until 4:00 before calling just to be told the technician called me AND texted without a response so he moved on. I DID NOT, repeat—DID NOT receive any missed call, voicemail or text. Lady on phone insisted I did and said now I can wait until Monday! I’m not stupid and would not call asking about my appointment if I saw a call or text. Since I was not trustworthy In what I say I don’t think this company is either. I will not be using this company or recommend anyone to them. I shared this in my HOA to other homeowners.
Nathan Threet
6 months ago
Very kind, accommodating, and professional technician answered my questions and explained what was going on very well.
Carol Christy
3 months ago
Just a review of my current plumbing issues and a recommendation for upgrades. Felt very comfortable with his knowledge and suggestions.
Lucia Chaback
7 months ago
Issac was skillful and knowledge but also patient and reassuring an excellent service experience . A five star experience to be sure
Trevor was professional, didn't waste any time, and fixed the problem in very short order. He explained the issue clearly and suggested further steps. I'm quite satisfied and will use Williams again.
Brooke Pickrell
2 years ago
My aunt referred me to Williams Plumbing. Aaron was my technician and I'll be requesting him for future services! I'm having some unique issues with sewer smells popping up when my washing machine drains. He found that I have a unique set up where my HVAC system drains into the same pipe as my washing machine. The pipe is short and is causing negative airflow into my house when doing laundry. Today he cleaned the pipes (very much needed) to buy me some time to get the pipe extended. He also gave me a cap (free of charge) for my outdoor drain to the city line so leaves and acorns don't get into the drain. Aaron was easy to talk to and understand. He was a really cool guy and am happy to have him come back for future plumbing projects and needs!
Williams plumbing team did a great job on the sewer line repair. Timely and professional work.
Service Technician was on time and took the time to check out the drains before and after cleaning to insure proper drainage. He was courteous and maintained a professional work space with another contractor present.
James was an excellent technician! Very professional, polite, and caring. He explained everything prior to the work and explained with a video of what he would do and why. Could not ask for a better experience. I would ask for him again! Thank you!!
Carolyn Coulter
a year ago
Jerod was very polite, respectful and efficient.
He took extra care to not damage my home and worked quickly. No one wants to spend money on a new hot water heater, but Jerod made the experience a positive one!
Laddie Sumter
3 months ago
Frank kept me up to speed and showed me what was causing the problem. I will use you again and will recommend Williams when someone asks. Thank you
Williams did excellent work for us in 2016 and that is why I called them for this slab leak. Aaron showed up on time to give us an estimate. Tracy and Joel came out and did the repair. They were friendly, professional and on time. I spoke with Katy and Sara in the office and both were pleasant and professional. Williams is my plumber.
Chris was amazing! He knows so much and was very informative. He was kind, well mannered and on time. Chris is the best!
James Lovell
9 months ago
Our plumbing professional,James, was very good at his job, thoughtful about his work and work sequence; smart in his analysis of the problem and the solution. I would highly recommend this company.
Once I had described my issue the technician, Derek gave me a rough estimate over the phone and said he could be with me soon to review the issue and give me a proper quote.Derek arrived on time, was polite, friendly and best of all he was wearing a mask. He quickly reviewed my problem and told me how he would fix it and how much it would cost.I agreed to him continuing the work and he went about his business. Within a short time he rung on my door to tell me everything was fixed and functioning properly. He showed me what had been done and explained a few corrective actions I could take to prevent the issue happening again.Everything considered this was a really GREAT experience and a very fair price.I would recommend Williams Plumbing to Family, Friends and anyone reading this review.Derek was a model professional in an industry where this is hard to find.
5 star! Excelente service, this is the second time i use their service and always on time and same day service. Call them you won't regret it. Judah is an excellent guy to work with.
Danny repaired my hot water tank. He patiently explained everything very clearly regarding repair options and about the job as he was doing it. The quote provided before repair was exactly what he charged despite being a more difficult job than expected. Danny was courteous and professional. Highly recommend!
Dawn Mindfullystill
a year ago
I called Williams Plumbing and told them exactly what I needed done. They sent a technician out who proceeded to write up a quote for a couple of thousand dollars. He then sits me down and tells me that he knows someone that can do it a lot cheaper and that he would give the other liscensed plumber my number.Then he hits me with I'm sorry I still have to charge you a service call fee. In hind sight, I shouldn't have paid it. Williams plumbing knew what I needed prior to coming and could have provided a rough estimate. What did you do???? I called the company and asked for a written estimate and receipt the following day. He fudged the estimate stating that the old plumbing needed to be removed prior to installing some of the new plumbing. I never heard from his friend and that was at least 3 weeks ago. Would not call Williams Plumbing again.
Mary Dempsey
11 months ago
they had always been excellent until THIS time had them out 2 days ago to clean the drain this morning when it backed up again was told it must be a different issue because they fixed it 2 days ago, really then why is it backing up again worse than before apparently not done right and now instead of coming to see if you did something wrong you want to charge me an after hours service call of $ 410 in addition to what I already paid! then when I called and asked to speak with a manager and was told they would call me back I NEVER received a phone call. I USED to recommend them to everyone NEVER AGAIN!!
Laura Crawford
a year ago
Chris was Wonderful, very informative, professional, explained everything to me. Did not talk over my head, showed me pictures! Would say the best plumber I have ever used!! Tristin was also very respectful and friendly!
Josh did great. Fast and helpful. He told me up front that there were two possible fixes for my problem and tried the easiest and least expensive way first so save me from having a major repair. Someone else might have just gone for the money of the big repair, and I would not have known the difference, so I appreciate him helping me to protect my budget.
Cheryl Hammons
2 years ago
I was impressed with the service from the call center, confirming my service appointment and making sure I understood the service charges. My technician, Caleb, was on time, professional, friendly, and thorough. He was patient and easily understood when answering my questions. Thanks for great service, Caleb!
Alisha Washburn-Admire
4 years ago
Chris J. was absolutely awesome! He was upfront about the issues and what he could assist with. Jessica answered the phone every time I called and she was so friendly and helpful. I was super pleased with Williams Plumbing. I highly recommend them to anyone who is looking for a straight forward company with honest employees!
Victoria Darker
a year ago
Efficient, responsive and prompt. They were quick and professional, Trevor was so respectful and on it, he even stayed a little extra past his time to make sure the job got complete.
Highly recommend this plumbing service. Caleb communicated well and was professional and friendly. He completed the job quickly and the price was reasonable. Thank you!We had to call them for a new project and I just wanted to say they still are great. Special thanks to Larry this time. It’s great to be able to call Williams Plumbing and know that they are honest and provide such high quality service.
First of all I like to thank the manager Brittany calling me back on a situation that she gave her word she would take care of and she truly did bless me. Second I was very please with Stephen and his team that came to my mother's home to unclog her pipes. Stephen was very professional and cared about my plumbing issues .He answered all my questions and he done a excellent job. Stephen and his trainee (forgive me for not remembering his name - he was awesome and paying attention about every detail). Last but not least I just felt like when talking with Stephen and watching his dedication to his work that I was truly entertaining with one of God's Angel's. He is truly a blessing for the Williams Plumbing team. And truly a walking servant for the Kingdom of God. Keep up the good work Stephen and blessing going forward for his trainee. Thank you Williams Plumbing for a job well done. God bless you all.
Our field technician John was professional, precise, and friendly. Was on time, and did exactly what he said they were gonna do. High recommend!
Carol Lambert
7 months ago
I have used this company for many years for multiple services (listed above). They have responded in a timely fashion, been professional in all interactions, and gotten the jobs done and done correctly the first time.
Williams Plumbing and Drain was great! Brian, our service tech was courteous, friendly, and incredibly knowledgeable. We had an unusual set up with our kitchen sink plumbing and Brian updated/replaced everything. He thoroughly cleaned up after performing the work like he had never even been there. I will definitely use Williams Plumbing again!
We had Sylus as our tech and he did a great job describing what he was doing and what was needed. We discovered we needed repiping and would need another tech to complete the project. I'm very pleased with the service and would recommend them and use them again.
I had Williams Plumbing give me estimates on three plumbing jobs at two rental homes. On one task, an outdoor spigot that was leaking, Williams quoted me over $500 to replace the spigot. Another plumber reinstalled and tightened the valve. It was a five minute repair. Williams also quoted me over $1100 to replace a kitchen sink that was leaking to the cabinet underneath. Another plumber found that the leak was coming from the faucet and replaced the faucet for $80. On a third task, the tenant had clogged the toilet and created a leak. Williams wanted to charge me $2500 to reinstall piping under the house another plumber repaired the leak and installed a new toilet for $350. The quotes Williams provided me are unconscionable. I would never call them again and I would never recommend them to anyone else.
One of the service techs(Bobby) was trying to get my 88 year old mother to buy a new hot water heater when clearly the hot water heater was fine. Hot water was coming out of all the faucets except one. Luckily I came over to her house just in time to call him out on it. He took the money for a service call and ran out of the house as fast as he could. Williams Plumbing lost a customer today!!
Trevor was a very nice young man and did an excellent job finding and fixing our backflow preventer problem. We would recommend Williams and Trevor to anyone.
John Whitworth
4 years ago
Troy with Williams Plumbing came to our home and fixed our drippy shower faucet. He was extremely friendly and professional. He gave some suggestions and options to resolve the issue and we ended up with a better solution than we initially anticipated. He was clear with costs up front and held to his word. He cleaned up the area before he left. Very happy with our decision to call Williams Plumbing.
Polite, respectful, knowledgeable, fast. James was awesome to work with.
Patti-Martin Duty
10 months ago
The Technician was very prompt and professional. He explained everything upfront and the work performed was excellent! Will be my Plumber from now on..
abel Gutierrez
a month ago
Highly recommended excelente service from know I will use this company all staff and tech Bert helpful after call 3 different companies they give bunch of excuses Williams response was the best
Debbie Krawczyk
a year ago
The plumber/tech, Caleb, called to let us know he was on his way to our residence. After arriving, he quickly identified and repaired the leaking pipe. He was courteous, professional and knowledgeable. He quickly repaired the leaking pipe.
Herman Wright
3 weeks ago
Had a tremendous hammering of pipes in the wall when using exterior faucets. He reduced the extreme high pressure on the regulator , reducing the hammering. Will eventually require replacing but for now saving us over $800.00 for a replacement regulator at this time. Very knowledgeable, honest, reliable & friendly. Will definitely use their service again.
Brian was great. Able to diagnose both service issues quickly, provided estimates and repaired everything in just a few hours. Would use Brian and Williams Plumbing again
I am very pleased with Williams plumbing. They are such a reliable company, and we have used them several times. This time around, the sewer line was clogged and Andy came out and took care of it before the weekend. I’m very impressed by their responsiveness, and they always do a good job.
Lori Pumphrey
4 months ago
Kyle was very professional and personable.
shannon petty
3 years ago
Chris came out he was very polite Super nice and professional, he knew what to look for and how to fix it, he explained everything and answered all my questions, I felt very comfortable with him in my home. I will definitely be using him and Williams Plumbing Again. And I will be referring all my friends to them. IHe did a great job! I definitely recommend using them!.
Sylus did an awesome job! He had to get up on the roof, and did so pleasantly without complaining. My drain was unclogged quickly and successfully. Would recommend their service and will use them again.
Zachary Austin
9 months ago
Plumber did what he could to resolve sewer backup and fee was reasonable. Jet clean out is expensive. Looking at replacing the line.
Chris came out diagnosed problem and assured me he would be able to fix the problem. Made me feel comfortable with his knowledge and abilities.
I had a leak in my crawl space and they performed the work without any hiccups. Pricing was about 5-10% higher then the other quotes I received, but they were able to come out the day after I called. Overall the plumber did a good job fixing the leaks and was able to get it done in a timely manner. My reason for the three stars is the condition they left the crawl space in. My crawl space has recently had a vapor barrier installed (24 hours old at tithe time of the plumbing work) and the plumber ripped the vapor barrier while he was performing the work. I was not notified that the tear had happened, and stumbled upon it during review of the work. Additionally, he left dirt and debris from the repair in the crawl space. Plumbing work was good, but I wish they would have taken the extra few minutes to clean up and let me know if the ripped vapor barrier considering the price I paid for their services.
Frank did a superb job installing my new water heater this afternoon. Kudos to you, Frank! Keep up the good work!
We had toilets that were running over this morning on top of many other things. When it rains it pours. We called Williams Plumbing and they were out here within 2 hours.Kyle solved our problem quickly. He was very friendly, professional and discussed the issue with me thoroughly! Turns out we have roots in our pipes from neighbors trees. He politely suggested they could put a camera down there, but it DID feel like roots to him. I appreciated that - we'd had that issue before and used Williams.My mother used Williams for many years until she passed in 2006. I saw how well they treated her and the good job they did, so I started using them. They are the only game in town, in my opinion. The next time we have plumbing issues, not only will we call Williams, we will ask for Kyle. He is a valuable asset to Williams. I highly recommend him and the company. 5 Stars All the Way!!
Very nice young man. Gave good advice.
Clifford Laverty
3 weeks ago
The technician was very professional and personable. He called when he was on his way and was right on time. He did a great job and explained what he was doing as he descaled the water heater.
Lindsay McGeady
a month ago
James and his crew were absolutely wonderful. They worked beyond normal business hours to replace our lines so we could have water in this wicked heat. James went above and beyond to make sure the job was thoroughly completed. He took the time to show my husband and I what they had replaced, where certain lines were, etc. even after a grueling day working on our house. I can't say enough good things about this crew!
Stephen with Williams Plumbing did a great job. He worked with our team members to locate & assess the repairs that were necessary and he completed the work within a few hours. Professional and respectful attitude - we are all very pleased with the work he did! I know we will be able to count on Stephen & Williams Plumbing in the future.
Tristen Knowlton
7 months ago
Great service, wouldn’t leave till he knew for a fact he had the clog completely cleaned out.
After discovering a slab leak in our new home and getting poor service from the plumbers recommended by our home warranty company, I went ahead and contact Williams to do the repairs despite having to pay out of pocket. I am so happy that I did because they were great. Chris was courteous and helpful, keeping in contact with me and even go a step above and beyond to help look at our water heaters as they were acting up. The ladies in the office were also very helpful as I called in to make my appointments and get information regarding cost and availability. I am so happy with the quality of work we received and will keep going to Williams from now on. Chris you’re a rockstar! Thank you
Have bee using Williams for over 15 yrs with my business and personal needs. There technicians are always polite and very professional. Caleb did an outstanding job on this visit.
Pat Guion (Patsy G.)
a month ago
Zach arrived promptly, was courteous, and really knew his stuff about cleaning out drains and unclogging our toilet! We were impressed! Nice, friendly guy, too! Thanks, Zack!! 👍😃
Jenny Willoughby
9 months ago
Williams was the second company I called, sadly not the first and found out that was a bad decision the hard way. 1st company wanted to charge $$$ to spot repair pipe under our slab. Williams came out and said that wasn’t needed. They fixed the problem with the seeer line, gave great recommendations for a long term solution and charged less than the first company. So thankful Stephen and his crew came out! I am one happy customer!
Myka English
11 months ago
First I would like to say Jessica was very helpful through out the whole process. The first attempt did not go as planned.But Management sent out Joshua who in my eyes went above and beyond!
Bobby the tech was very professional and friendly and examined a number of plumbing locations within and outside my home in trying to determine the source of my leak problem. After discovering the source of the problem which was a leak under the slab, he explained that another specialist would be required to fix the slab leak. He informed me that he contacted the office and that I would receive a call to schedule the specialist this afternoon. I feel much better informed thanks to Bobby and expect the specialist to contact me today.
Candy Coonfield
a week ago
Zack was extremely helpful and professional. He treated both me and my property with respect and was very thorough.
James did an amazing job at short notice to repair/install new water hose to the refrigerator. And thank you to the customer service team that was able to get me scheduled right before Christmas.Made my day so much better to have my issue resolved so quickly.
Susan Landers
7 months ago
Update: We needed a new shower head and called William's. Troy came out. He wore the footies, as requested. He explained the process, cost, time it would take and was super helpful and pleasant.We had a leak in the outside faucet into the house. A name brand LEAK Detection company charged $275 to come out and diagnose......and a quote for an additional $1550 to fix.That quote seemed high.I contacted Williams. They came out the same day. Quoted $390 and completed work on the spot.As a bonus, Josh, who is delightful and can think on his feet said we didn't have to have a hole cut in our bedroom wall.He got under the sink in the bathroom behind the bedroom wall and accessed there. He had a clip panel that could be used to cover hole in drywall, if needed.Customer's for life! Thanks William's and Josh!
Williams was very responsive and professional when I needed them for a gas line leak repair. James and Tristian handled the job, and me during this stressful time, with the utmost respect. Thank you!
Stephanie White
2 weeks ago
Frank showed up on time and answered all my questions. He replaced the disposal and discussed the warranty and asked if I had any other concerns.
Carol Walkup
3 months ago
Needed toilet repair done correctly so I called Williams. Frank arrived timely, was professional and it’s fixed!!FYI. Reviewing on Google is never easy
Williams came out on an emergency call and their professional plumber was amazing. Fixed our problems, saved us $$$ by making some suggestions and we couldn't be more pleased. They will be our go to PLUMBING Co when we need one.
chris williford
a month ago
Zack was very professional and accommodating. He was informative and provided sound counseling toward recommendations. Williams will be my “GO TO” for plumbing in the future.
Great job, fixed my overflow on bath sink. I'm happy!
We were very pleased with how professional the gentleman were . They worked very quickly and did exactly what we had wanted . The work looks great and we would recommend them to anyone. We will definitely call them again with any future needs we may have that require a plumber Thank you .
I called the main number this morning listed on the website, explained my issue and they were able to send someone out within an hour or two.Sylus called me 25 minutes before coming, I was able to put my dog up and he was very professional and respectful! fixed my issue right away and explained some things to me.I love the fact it didn't cost an arm and a leg as well!THANK YOU SYLUS! definitely recommend!
Technician was on time and did a great job. Even cleaned up the bathroom!!!
Aaron and his guys did a phenomenal job in getting my plumbing issues situated. Very professional and courteous. Will highly recommend them to whoever need plumbing repairs done.
Michael Decker
a month ago
Very pleased with their work, will definitely use them again. Frank explained each of the options that might be needed and what would be required for each.
Office staff was helpful and courteous in scheduling an appointment that met my needs. They explained what I could expect and followed up with a notification that the service tech was en route.The service tech was on-time, friendly, courteous and knowledgeable. He went right to work, quickly diagnosed the issue, obtained replacement parts and installed them.I am very happy with this service call. I recommend Williams Plumbing to others and will definitely call on them when I need plumbing service again.Price was reasonable too!
Cassandra Howser
9 months ago
UPDATED: Unfortunately, I have to revise my previous review. After the initial repair mentioned in my original review, the technician came back out to perform a slab leak detection test. After a couple hours of extensive testing, he assured us there was NO slab leak after all. We were thrilled and very relieved. He assured us there were no concerns with performing repairs on our damaged wood floors. We spent thousands repairing our wood floors that were damaged by the original leak under the kitchen island. After a couple weeks, we noticed the hardwood rippling once again. I called Williams Plumbing MULTIPLE times before I could finally get a service manager to the house so he could see the damage to our brand new floors and inspect our plumbing for himself. He could not detect any leaks in or around our kitchen island and suggested that possibly a WINDOW was leaking and the water was simply pooling under the flooring around our kitchen island. Finally he admitted it could be a slab leak after all and would send their BEST technician to the house to locate the leak. Several days later, I had to call the company again to find out when this specialist would be coming. The service manager called me back and said it would be 1.5 to 2 MONTHS before they could get a specialist to our house. And he told me that Williams was not responsible for the damage caused to our brand new floors because of their failing to identify the slab leak. I am absolutely disgusted by this company’s lack of accountability or customer service. Their website claims that “Since 1988, Williams Plumbing has stood for professionalism, honesty and integrity.” There is none of that here. I’ve asked several times if I could speak to the owner, Steve Williams, and/or the president, Clint Williams, but the service manager says they will not speak to me. What they’ve done to us is flat out WRONG. I just want Williams Plumbing to do the right thing. But they won’t do anything. Not even come back to locate the slab leak, let alone help us with the repairing the floors for a second time. Shame on you, Steve and Clint Williams. You should take better care of your customers.ORIGINAL:The technician was very courteous and professional. He quickly located the leak, explained the services needed and provided the cost of the repair upfront. He got the work done quickly and rechecked our water meter to ensure the problem was resolved. Unfortunately, in our case, there was more than one leak involved. He explained the issue with the remaining leak and the additional steps that would need to be taken in order to address the larger problem. Once again, he was very courteous as well as sympathetic to the fact that this larger repair would be much more costly to us. I have no doubt that the excellent service he provided today will continue in the larger repair ahead of us.
Annie Konarska
11 months ago
I was contacted really quickly after submitting an online form and they had a technician out the same day. The person I spoke to at the office was great and Josh the technician was awesome! Everyone was very friendly and professional, Josh even came back the next day free of charge to fix the shower water pressure after the water shut off created build up in the shower head - thank you so much!
Great customer service when I called for a plumber.The technician was a pleasant and knowledgeable young man.Very pleased.
Justin Johnson
2 years ago
Use someone else. Prior to last install of a simple shower part I would have given Williams a 5 star and I did recommend them to everyone I knew from prior work they did for us years ago. With that being said, I would now give them less than a star if possible, over a simple shower part installed by Williams which has resulted in problems that did not exist before Williams touched our pipes and now they want another service call payment to look at a problem they caused. With the country coming out of a pandemic and pocketbooks tight for all one would question the ethics of double charging to fix a problem caused by the service provider, especially since one of the customers is a healthcare provider who has faced this pandemic with no fear, yet a business in the community served seeks to take advantage of individuals by double dipping. Shame on you Williams. We will take our business elsewhere and promote any company other than yours.Williams reply below is false and misleading, the part was recommended by Williams employee as cost effective, it was the part they would have used, customer purchased exact part Williams said to purchase to save cost, they will not listen about their service damaging other pipes in our home. Again, shame on you Williams plumbing. Take your business to anyone else. Williams will end up costing even more now we have to pay someone else to fix our pipes they originally repaired, at quite a price. I would say your business lacks ethics, and will make sure anyone we know does not use your company.
Joshua was the best fast and reliable and very noledgable at what he does and I'm glad I used his service
Michelle Birlew
7 months ago
Frank came and saved me. He was very polite and even patient when my young dog wanted to help him do his job.
Stephanie Ledford
a year ago
Williams plumbing came out and fixed a backed up toilet. He also fixed a slow flow faucet that previous plumber said he couldn’t fix. He secured a faucet in place that moved as well. Overall, I’m very pleased with this company and will use them again in the future due to their kind scheduling staff and professional and knowledgeable plumbers.
I needed same day service and they made it happen with a technician who was competent, professional, and polite. They also made a follow up call the next business day to be sure the work they performed was still functioning properly. Greta customer service!
Randall Adams
3 years ago
Danny the tech was professional. Arrives on time gave me a quote and within minutes he was working towards getting my hot water tank in. He did an excellent job of installing and it looks great and works great. Outstanding one day service. Williams will handle all my plumbing needs in the future.
Taylor&Kara Hacker
2 years ago
When we called to schedule repair for a rental property we own, the receptionist was so kind and helpful. Frank was our technician and he was knowledgeable and quick with his work. It was a great experience and we will definitely use them again.
Troy and his son provided excellent service. We had a sink issue and the previous plumbing company only made it worse. Troy was professional, friendly, and did an excellent job. The price was also very reasonable.
Outstanding!!! Bobby did a great job. I haven’t had very good luck with plumbers, but after calling Williams I am very satisfied..
Rockwell Freed
4 months ago
Very nice and professional technician. Pre determined charges are not accurate for work needing to be performed. Should charge hourly rate not lump sum charge that equates to over $200 an hour.
I had had a problem with my bathtub not draining very well for several weeks and after numerous attempts at fixing it myself the drain pipe began leaking badly under the house in the crawl space. I called them on Saturday morning and was able to make an appointment for that following Monday (they would have come out same day, but it was not really an emergency so I didn't want to pay the after hours up charge)They called me on Monday morning to verify the time and arrived at the time promised. Stephen and Ty examined the situation and within 30 minutes had it resolved and even took a look at a few more concerns I had.They were punctual, courteous, and seemed to really love their job.The price was very reasonable and I will definitely use them again.
Janet Jones
11 months ago
Called Williams plumbing out to clear a clog in our garage drain. Frank was very professional and nice and he did a great job, got everything flowing again.
Great job. Frank was super. Very professional and customer friendly
Jerod was punctual, professional, and so helpful and kind. I highly recommend him and will definitely call Williams for any future needs!
Pammella Harris
2 years ago
Caleb did a great job was on time looked at the problems that needed repairs gave me a quote for the job. Explained what he was doing and did the work in a timely manner. He was very professional and knowledgeable. Thank you Caleb and Williams Plumbing will recommend you to friends and family if they need Plumbing work done.
Philip Thompson
a year ago
James was outstanding, he was professional in every way, he was on time and worked tirelessly until he completed the replacement of our entire houses gas line. Thanks to James we are up and heating again. James is an asset to the Williams plumbing company.
Nancy Johnson
2 years ago
I had two Williams Plumbing techs come out today, Frank came and installed a new disposal. He was prompt, courteous and professional. Aaron came out to see if I had a plumbing leak. (I didn't, thank goodness). He too was prompt, courteous and professional. He gave me great advice about my soon to die hot water heater and I know I will be calling Williams Plumbing and Aaron to fix this problem in a couple of months.
Karen Boston
11 months ago
We had a leak in our side of the water meter, so our water was shut off. I'd called several places including Williams. No one could get to me before the next day. We have a 10 month old baby & no water for over 24hrs isn't a good thing. John heard our call, called me back & came out immediately! Thanks to him We had our water back on in a couple of hours. I can't say enough THANK YOU!
He came in and ran a water pressure test, because we were trying to determine if we had a leak due to a high water bill. He was patient with all my questions and based on the pressure test he determined that i did not have a water leak. I still don't have a reason for the high water bill, but he assured me I do not have an intermittent water leak. I will call him back in the future if I have any other issues.
Frank did a amazing job. I always use Williams and will continue to do so.
What a wonderful plumbing technician! Troy spent time discussing potential solutions to a pressure issue with my kitchen faucet, disconnected lines to make certain there wasn’t a clog somewhere and finally diagnosed the issue being a faulty Delta aerator. Instead of Troy going around to find a replacement, he left it up to me to do so and I found the aerator at Heatwave. Troy was even so kind as to leave me with a rubberized piece of plastic to screw in the new part. So in case he would like to retrieve it, I will gladly drop it off at your office.Troy is a plumbing rock star!
Whitney Cooper
2 years ago
Williams Plumbing had great customer service and were very responsive. Called them in the morning and they came out the same afternoon. They called, sent a text, and emailed to let me know who my service technician would be and when to expect him. Sylus was very knowledgeable and helpful and got the job done perfectly. We had lots of questions and he answered them all. He gave us a price upfront so that we knew what to expect. Highly recommend Williams Plumbing to everyone!
Excellent job overall. The plumber came earlier than estimated, identified the issues, and fixed them quickly and efficiently. He was personable, courteous and respectful. Would highly recommend.
Sharon Crawford
a year ago
Aaron kept in touch to let us know time he would arrive which was very appreciated. Arrived and immediately had all equipment necessary to complete the job in a expedient time which surprised us due to the complexity of the leak. Hardly left any clean-up which was appreciated due to having two holes cut in the walls to acess the problem.Will definitely use them again thanks to Aaron and his helper. Sorry I don't remember the nice guys name.
Cathy Freeman
8 months ago
When I called for an appointment, I was expecting a day or two before they got here. They were here within an hour. Jerod was very polite and professional, checked everything and got it working properly. Exactly what I wanted. Highly recommend.
Williams is the best place to call when you need plumbing help. They get you in quick, always great & professional. I've never had any issues with them and I've used them a few times now. I would highly recommend. Steven and his crew did a great job at our house.
I’m very impressed with the customer service and quality of this company. I called at midnight when I noticed my plumbing issue, was greeted by a very nice representative who booked a technician for the next day. The rate is reasonable and clear.My technician, Frank, was very professional, worked w care and did quality work. I’m confident that the job is done well. He also left the workspace clean when finished w the repair.I’ve added Williams Plumbing to my list of reliable contractors. I’ll definitely use them moving forward.
Sylus was the best!! I would highly recommend to anyone!!
After calling Wiilliams plumbing they sent Frank. He arrived maybe 20 minutes after my call. I thought it would take a long time to do the work. But he was quite fast. Thanks again! Any more problems I will call Williams first!
Frank was the plumber who unclogged my kitchen sink drain and put in a new garbage disposal. He was friendly, professional, explained everything that was wrong, and left the work are clean.
We have used Williams Plumbing for several years to perform sewer camera line inspections. Stephen and his team are absolutely top notch! Incredibly knowledgeable and personable! Recommend Stephen for any job!
Donna Shelton
7 months ago
They came immediately. Trevor was professional and quick and I couldn't be happier with his work!
Trevor did an amazing job, very prompt, reliable, respectful, friendly, knowledgeable, and got right to work! He explained everything as he went along, and answered all of our questions! We were very happy with Trevor, and we hope that he's the one who comes out on our next service call! Thank you Trevor, and thank you Williams Plumbing for hiring amazing staff!
Tracy Moreno
6 months ago
Very professional and informative, got to me right away! Fixed 2 of my toilets that were broken in some form. I’m very pleased with the services and time frame in which he had gotten to me! I very highly recommend.
Melissa Armstrong
4 years ago
Had a problem with my toilet flushing and backing up. Called William's and they were out within 30 minutes. Diagnosed the issue quickly and resolved it. Friendly, knowledgeable, and fast. Thank you for the great service. I highly recommend them for your plumbing needs.
Ambitious Web
a month ago
Caleb came out and fixed our outside water spigot that had broke off. Very quick, courteous, and really great service. Will highly recommend this company to everyone.
katie pelletier
6 months ago
Frank was incredibly insightful and explained everything that he came to repair.. Very upfront and honest company!
LauraLacework
a month ago
Caleb was my tech and he went above and beyond to get everything fixed and taken care of for me. He was fantastic, kind, and a very hard worker. I appreciate everything he did. He cleaned up after all his work, worked with me on getting another job set up for an estimate quote, and was absolutely 5 stars in the service he provided. I am truly thankful for him and William's for helping me woth this project. 100% recommend for anyone needing work done.
Tiffany Nichols
2 years ago
I was scheduled for a different day, but was bumped up on the list. Caleb was professional and provided me with helpful tips. He patiently explained the issue and was able to provide insight. I would definitely use this company again.
Yelena Curtis
9 months ago
Terrible service! Technician came out to fix a dripping faucet (change a washer) and gave an estimate of $430! For a quick 15-20 min job! Appalled, I obviously declined. He charged $120 for so called service call. When asked what can be done for the price of a service call, he said nothing, the service call is only to give an estimate. Husband, who is not a handy man, watched a Youtube video, bought a $14 kit at Lowe's and repaired it himself. What a bunch of charlatans! BTW, this was my mother's house; she receives $800 a month in Social Security, and was robbed of a significant portion of her meager income.
Always prompt, friendly, professional. I don't call a plumber very often, but have used Williams for years when I do need one.
James was excellent. Very professional and worked late to complete repair. Williams is my go to plumbing company.
Melissa Hefley
3 years ago
I have been without Gas for 3months! I have had 2 different plumbing companies come and tweek here and there and fix leaks but was never good enough to get my gas turned back on (They were recommended by my warranty company, go figure). I called Williams Plumbing Company, The tech they sent was named Chris, He came out once, Told me exactly what the problem was. Scheduled me for the following week and in 1 day, He fixed everything even some things he didn't have to but did just to make sure we pass inspection to get our gas on!! Such and honest and knowledgeable guy and company and I am VERY grateful!! The Price is DEFINITELY worth it! 3 months of plumbers coming in and out not being able to fix my gas problem and yet with 1 day of hiring this company we are now back to normal living!! This company was such a blessing!! I would and will recommend them to anyone!!
Steve C. Layton
4 years ago
From the first phone call to paying for our services Williams was very easy to work with. Caleb came out and unclogged our kitchen sink after I put noodles down our garage disposal. Caleb was VERY polite and professional! He was curious to our dogs while in their home! I will highly recommend Williams plumbing and especially Caleb. He went above and beyond to make sure our sink was draining properly and did an outstanding job! Thank you a lot Caleb!!Annette & Eric Devore
Great experience. They came out the same day I called and were able to repair the toilets quickly. Zack was friendly and worked quickly to make the needed repairs. I would use them again for plumbing issues.
Kyle was really helpful, and nice! Williams has always been great, and I didn’t hesitate to call when I needed work done on some old plumbing in my kitchen. Now I have a fully-functioning fridge!
Alfredo Guevara
a month ago
The technician came on time and did an excellent job, so I'm very happy and if I ever need a plumbing company, I will get Williams plumbing again !!
We had an outdoor leak that was very close to our slab. Thinking we had a slab leak, we called Williams out to do an electronic slab leak detection. After checking a few things (hot water tank, water meter, the leak itself, etc.), Williams determined it is a leak in our sprinkler system and only charged us for a service call. Someone who might not have performed the simple checks first could have missed this and we would have been out hundreds of dollars instead for slab lead detection. Kudos for Arron for working above board!
Caleb showed up on time after calling to confirm and quickly found the problem. He gave me a detailed estimate and some recommendations. After performing the work he showed me what had caused the problem to begin with and then cleaned his work area. Very personable and professional. The work was of good quality and fairly priced. A good experience!
Had a great experience. Aaron went above and beyond to come out late and make sure to get us a great quote for us to turn into our home warranty. He did not push us to get the job done right then. Once I got approval from my warranty company he had us scheduled 1st thing the next day and got our job done quickly.
Glenda Madison
4 years ago
Williams was responsive when it came to help fixing my plumbing problem. They were on time and worked with me on budget. Tyler, the service tech was great, he explained things to me and had a lot of patience with my dogs. I will use Williams again for any plumbing needs.
Caleb arrived quickly, confirmed our issues right away, provided an estimate and got right to work. He was friendly, polite, and professional.Thank you for the help!
Steven Roemerman
a week ago
Frank did a great job installing my new kitchen Faucet.
Elisabeth Sterne
a year ago
James was very friendly, polite, and professional. He was able to work around our schedule and did a great job! We will definitely recommend Williams, and especially James!
hector nolasco
4 years ago
Tyler was the technician Williams sent out and he did a excellent job. He was professional and even put shoe covers before entering my home. He was able to clear the clog quickly and answered any questions I had about the process. Overall, highly recommended.
Carl did a great job! He found and repaired a leak under my slab that two other companies couldn't or wouldn't repair. He was very polite and fair priced. We were comfortable the whole time due to how well informed we were throughout the entire process. Thank you Carl and Derek!
Friendly, professional staff who were happy to go 'above and beyond' to take care of the issue I had and to offer very sound advice for the future. They presented options in an honest manner and were sincere with their suggestions. Williams Plumbing was a much better experience than the plumbers who drive the red trucks. Much more customer focused attitude from Williams. No doubt about who I will use in the future - Williams Plumbing!
Christine Detrick
3 years ago
Quick response to my call, professional expert plumber, very prompt repair, and appreciated that he told me the accurate cost of repair before starting work! I will definitely call Williams again when the need arises and have already wholeheartedly recommended them to several friends and neighbors! Excellent job at a very fair price - I'm delighted with their service!
Good quality work and friendly technician that was very professional. Thanks again Isaac!
Mr. Frank did an excellent job, he arrived on time right after he called me. Frank finished his work fast and even gave me a quote for an issue i dont have yet, i appreciate it and i look forward to calling them again.
kevin murphy
6 months ago
Derek is excellent at his job, professional and very knowledgeable. He is very neat leaving no mess and completing the job very efficiently. I would recommend Williams plumbing to anyone needing help with plumbing work.
Kyle was courteous and informative. Got straight to work and has us flowing again in no time. I would definitely recommend using Williams plumbing anytime you need a clog cleared.
I have never been disappointed when I call Williams. Friendly, very efficient response, great service, knowledgeable personnel, prompt, fair prices. I’m a widow and know I can trust them. Good, fair prices with upfront estimates.
Christine Monteith
2 weeks ago
The first thing I must say is what a delight it is to do business with an organization that is not only professional, but kind and understanding of the fact that when someone calls to use this type of service, they are usually in a little bit of distress, or the very least experiencing a less than ideal day. That being said, I was able to get a same-day appointment, which was important because I was off specifically for a plumbing need, and another company that I originally scheduled with decided not to honor the times set… That is another matter, which I will not detail here… Needless to say, I was in desperate need of help.Not only was the lady, I think it’s Katie, that answered the phone, very kind and helpful and patient… But the entire experience from start to finish left me without any questions, whether it was timing, an estimate, or anything else. Sylus was beyond professional, kind, and personable. He clearly knew what he was doing, and did exceptional work for me today; above and beyond! Because of these two people and the way this company does business, you will have our business permanently. The way my day started is very different from the way it ended. Thank you for your superior professional attitude and genuine kindness. I will not hesitate to recommend you to others.Just one more note… This review is already rather long… However, I must say that I never felt pressured to spend more money than I was able to. In fact, when I made note of the fact that I was on a tight budget, I never felt like I was putting him out in anyway… He was very kind and understanding, and did not appear to be trying to “sell me on some thing“ instead… He really focused on what I needed and how to make my sink functional again! I can see so many more things… Suffice it to say this is an exceptional company to use.
Casey Michener
a year ago
Caleb provided us with excellent and timely service. He went above and beyond even when we had to add on more to the job. We will absolutely be using Williams Plumbing from now on based on his great service!
Brittni Daniels
7 months ago
Friendly and knowledgeable technician, he installed two new toilets for us and did a great job. Will be using this company next time we need plumbing help!
Alicia Montgomery
a year ago
We called with an issue with our hot water and we were told that a $650 repair would do the trick. After the money was paid, they learned that was not the issue and that they would send someone out to do a test on our gas line the following Tuesday (6/14/2022).They told us that ONG would require a pressure test that would be another $650. The manager told me that if we called ONG to come check on this, they would make us have this test done and made it sound like our only choice was going to be to pay the additional money if we wanted things to be fixed.Luckily, we chose to call ONG anyway and the fix was completely free and took about an hour. No pressure test required.We spent 4 days without hot water or our other gas appliances and wasted money because of the misinformation we received from Williams and certainly would not use them again.*** We did have to call them back out after ONG came and fixed our issue. Everything was working properly except for the water heater, which was the only thing Williams touched. They did send a tech out free of charge, making sure that we knew we would have to pay for whatever was done if it would up being unrelated. The tech that came out was the original tech, and the issue was with a part that he replaced. He questioned what the fix was from ONG and continued to say that doesn't make any sense. When I answered his questions.He also stated that he just turned it on when I asked what the issue was with the water heater, even though I watched him try and fail to just turn it on before I left the room.They misdiagnosed the issue, and have held by their actions with very subpar customer service from management.
I had a costly and somewhat complicated sewer repair under concrete that I needed done ASAP for a rental I own (what sewer repair isn't needed ASAP, right?!). I didn't price shop so I can't compare pricing - I felt like it was fair and not outrageous. Steven from Williams was responsive, professional, and timely. He quickly diagnosed my problem and the solution. They didn't try to sell me on anything else or upcharge me for something I didn't need. I would definitely call on them again, especially for a big job like this!
Had a very great experience with my service tech Issac. He was very professional and was able to find and install a new toilet for me in about 3hrs. I will continue to use williams plumbing for any future needs.
Andrew Temple
3 months ago
Troy and Tristan were great technicians. They were professional, honest, and we received great value for the service they provided. We would use them again and would highly recommend them to anyone else.
Rebecca Withiam
2 years ago
Derek was very professional. He and his helper were courteous and professional about getting the job done right and as efficiently as possible. I will definitely use Williams again!!
Paul O'Neill
2 months ago
Our technician arrived within the time frame given and we received a call when he was 30 minutes out. We had 2 toilets that were wobbly and needed repair along with a backed up kitchen sink. Our technician was Sylus and he was phenomenal! He was very polite. He explained all of our options and what each would cost. He performed the work in a timely manner with a great attitude. He exhibited exceptional skill and service. Great job Sylus!
Williams plumbing's call center was professional and easy to navigate, Caleb arrived after a phone call as promised and was very prompt, professional, and knowledgeable. He did the job well and in a timely manner. He was personable and his conversation was a blessing to my day as he worked. Grateful for his expertise!
Becky Kingfisher
4 weeks ago
James did an all around excellent job. Great experience and would recommend to others.
Green Country Arbor Services
3 months ago
I was very satisfied with Williams Plumbing. They came highly recommended and now I see why. From the time I called to the moment the technician left it was a great customer experience. My tech Zack was helpful and super knowledgeable!
Geoff Goolsbay
2 years ago
Our Williams Plumbing technicians did a fantastic job testing our plumbing system, despite having to work around our energetic dogs! They were courteous, knowledgeable and efficient and took the time to explain everything they were doing and answer every question we had. I would highly recommend them for your plumbing needs!
We received an estimate due to a home inspection as we are selling the house. But will use when decide to repair. Technician was super efficient and explained everything and very friendly. 5 star for us
Kristen Westemeir
a year ago
Aaron came out to install our new tankless water heater. We have had many plumbing issues at our house over the years and he is the first person who took his time and answered all of my questions. We definitely would give him a 5 start review! Thankful to have had him be our technician.
Our service person was Brian. We had our hot water tank installed. I love the way I received information that shows what technician to expect your company. Brian was prompt, friendly and very knowledgeable, he left the worksite clean and was finished in a timely manner. Brian wore his mask the entire time he was here and was ready to get started from immediately after introduction and showed where the tank was located. Brian is a excellent service person and we are happy with our service start to finish.
Robyn Cowley
2 months ago
Williams Plumbing will always get my business! I feared I had a slab leak and from the initial call to thecompletion of the appointment, they were kind, empathetic, and understanding. They calmed my nerves and sent Aaron. He was incredibly thorough, friendly, and above all else kind! It ended up not being a slab leak and something much simpler. Williams Plumbing is the BEST!
Frank was great!!! Would recommend his service. He was very professional and provided excellent customer service!
Bill Whitescarver
3 years ago
Date 7.17.20 Caleb was the service technician at S. Trenton Ave. 2.5 hours from Bill their is water coming through the fixture in our utility room from a VERY concerned tenant to repair complete. That is rather impressive in our BUSY world. Thank you for you consistent plumbing services over time. Caleb did a great job!!!
My house has been messed up since October and I googled plumbers in Muskogee…well ya’all service Muskogee for a $100 fee, put it on your site so people don’t waste their time calling. Seeing I have been up to this for over a month I just want my house fixed but I am tired of paying for estimates then not getting scheduled when I attempt to schedule repairs (recent experience with 3 other companies, guess my attorney will be a busy man). Maybe ya’all just caught me on a bad day for the review.Update post response:All I was suggesting is that it just would have just been nice to see the fee upfront, even on the website, it’s not something that is difficult to update. My time is valuable as well and I could have saved my time and my voice. I am sure you are a wonderful company. Then again I also know how much businesses pay for those top google search spaces.
Issac was arrived exactly when he said he would and replaced our disposal in record time! I was super pleased with the service and will use Williams Plumbing in the future!
Bobby spent all day making sure the job was done right. He crawled under the house in a nasty, muddy crawl space in 20 degree weather and got our hot water back on! He ran new lines to our washing machine to make sure they’d never freeze again and took the time to carefully remove items and put them back where they came from. Williams was also ASSUREDLY cheaper than “other air and plumbing guys” by nearly $600. Thank you!
Every one was courteous and polite. Troy explained everything very well and did a great job. I would recommend him to anyone and would want him back if we have any other plumbing needs
Molly Pezold
8 months ago
The service technician, Troy, did a professional and workmanlike job repairing the outdoor faucets and diagnosing the bathroom faucet freeze up. Definitely will call on Williams again.
Shelley Franks
a year ago
Williams plumbing was very prompt in contacting us. They sent Frank to assess the issue. He was thorough and took the time to explain what needed to be repaired and adjusted. I would recommend and will recommend this company to our design clients.
James came out to find a gas leak. He was prompt, courteous, professional and did very good work. I would recommend him to anyone.
Andy came out to snake the main line from the house to the septic. He was quick, professional, and so easy going. Unlike the last plumbers we had on the property; he cleaned up after himself and worked efficiently and thoroughly. I would use him and this company again in a heartbeat.
Silas was great! He solved a problem two other plumbers had been unable to fix. He really investigated the underlying issues and solved all of our water problems.
John Roselle Jr
2 years ago
John came here yesterday. He provided excellent service. He was very professional and friendly. He explained what he was doing and everything is working well. He is a great representative of your company that he appeared happy with his work!
Hayden Donohue
a year ago
From start to finish, I had a great experience with this company. Frank was my plumbing specialis. He was very helpful, professional, clean and kind. He explained what the issue was and what my options were. 10 out of 10! Would recommend this company and Frank to anyone!
We're extremely happy with the work completed in our home. Customer service was excellent when booking and it was very easy to schedule a time. Chad was courteous, highly professional and did an outstanding job. He was precisely on time and explained everything he would be repairing. We'd highly recommend Williams Plumbing & Drain Service.
Tech (Troy) showed up very early and diagnosed our issue with out water heater. Very professional and polite and very helpful.
Would definitely call them again. Highly recommended.
He thought outside the box on different solutions, and also considerate of not causing extensive damage to make a repair (as in, “path of least giant holes in the wall”)
Chance Imhoff
3 months ago
Stephen is the man! I wished I would have called them first, they will be my first call every time for a future plumbing problem.
Koompheej Vang
3 days ago
The guy was named Frank and his service was greatly appreciated. Fast and friendly service.
He was very knowledgeable of all of the products that he was telling me about.
Technicians like Sylus come a dime a dozen. Even after about a.year of having him helped in my home it was like we never skipped a beat. He is a upstanding man and worker. I'd recommend him to any and all people I know. If you all ever lose him you'll be sorry because he is a one of a kind guy. I appreciate him for the help and advice.
I called on Tuesday and asked for an appointment on Thursday, they accommodated with no hesitation. The safety text with the photo of the tech was a nice touch. Josh was on time, courteous and even went the extra mile to take a faucet back to Lowe’s to get the right one ( I bought the wrong one) so that he could finish the installation of my vanity.I will definitely use them again.
Rick Anderson
7 months ago
We found a leak in the bathroom that had leaked under the wall. The supply line to the commode was leaking at the connection to the shut-off valve. Kyle was dispatched and arrived within approximately an hour. He determined what the problem was, obtained the part and had the repair completed very quickly. At the conclusion of that work I asked him to look at another leak that was not as critical, but still quite annoying. The shower control valve was leaking at the handle. The additional work took him to the end of the workday. Since a new cartridge was necessary Kyle paused the work until the next morning. The part was obtained and installed the next morning.The work was handled professionally and quickly, and Kyle was a pleasure to work with.I have found the plumbing service provider that I will use in the future and recommend when asked.
Hot water tank leak. Called in the evening for an appointment the next day. Unfortunately, they had to reschedule me for the following day due to being behind and jobs taking longer than expected.They took $25 off trip charge for the unconvinced, which was nice. They showed up first thing the following day. Josh was my tech. Seems highly knowledgeable. He was friendly and explained the situation so I could understand. The water heater needed to be replaced, which is costly to say the least. Be prepared to shell out north of $1500 for a 40gal gas tank. Josh did the job same day, which took several hours (not a small job).Job was done well and professionally. It looks great and it’s great to have the issue resolved!I would recommend Williams for your water heater issues or replacement. I hope this model lasts awhile.
•appointment was quickly and conveniently scheduled•Caleb called in advance of arrival and arrived on time•Caleb is very experienced in solving plumbing issues•Caleb was effective and efficient in fixing the problem•Caleb, aside from being very proficient, was very pleasant. We would welcome him back again.•kudos to Williams Plumbing for hiring and retaining such outstanding staff
Troy did an excellent job reviewing our needs and then his experience and knowledge helped us make the best decision for our repair. Once that decision was made he proceeded to get the job done and left a clean work space when finished. We are very glad we called Williams Plumbing. Thank you Troy for a job well done. We will review the job estimate for some future work and will give you a call.
Kristy Behrens
a week ago
Frank was absolutely wonderful!! Hard working, professional, and very friendly!! I would definitely ask for him again and recommend Williams!
Technician was polite, conscientious on time and work was done as discussed. Will use this company again. I would recommend this company. 5 Stars
Frank and his son were excellent in resolving our kitchen pipe issue after the bad freeze in Tulsa! Frank was on time and provided solutions and estimates that were accurate and reasonable. When he couldnt get the work done because a part was needed, He set us up for a day later and was ON TIME and he and his son resolved our issues. We cannot thank Williams enough as my wife is disabled and water is a necessity!! We will refer our friends to Williams Plumbing
I have had some plumbing issues at the house I live in for quite some time. I have had multiple plumbers come out to fix these problems and been stood up by several other lumbers. Williams plumbing was the best choice hands down for what I needed help with. they responded and set an appointment as soon as I made the call, and my sewer specialist Steven and his partner showed up with the best attitudes they could have had. They came in, got to work and addressed the problem. it is obvious that their work ethic is unparalleled to any of the plumbers i have ever used before, and have to kind of values I appreciate, especially when it comes to having people you don't know in your home. They are trustworthy, and it is clear that Stephen has true integrity and does his best job to help his clients. he is the only sewer specialist I will try to use in the future and would recommend all of you reading this ask for him. I couldn't be happier with the service provided. Thank you Stephen for everything. You made the difference.
Maria Manzini
3 years ago
I called the top 7 plumbers. Williams was the best price! The person that took my call was so nice! The tech was outstanding! And the tech respected my home and was very courteous 👍 and that explained to me as to why Williams name came up first on the google search.
David Johnson
2 years ago
Chris did an excellent job. He was very knowledgeable and thorough. He explained things as he went along, answered all my questions. He was very polite and professional .
Troy was very professional, friendly, and cordial. He was very conscious of giving me a high quality job. I was very happy I chose Williams Plumbing and happy they have such professionals like Troy working at Williams.
I only use Williams Plumbing and Kyle was sent by God! We found that the chirping sound I thought was the water heater was a detector inside same closet! What a relief AND HE DIDNT EVEN LAUGH AT ME!!
Thank you. Anna
Ryan Hybarger
2 years ago
Chris was very responsive and came out to our home quickly to address a gas leak. He fixed the problem fast and allowed us to turn gas back on to our heater which was needed during a cold spell. I definitely recommend Williams Plumbing.
Jerry W. Albin
5 years ago
Steve kept in contact with us either by direct phone or through the office. We appreciated the communication. It allowed us to better use our time when he was unable to arrive to do service for us as originally scheduled.His courtesy was appreciated. He was courteous and helpful with his knowledge.Something else---he seems to be a kind person!
Dillon Clements
2 months ago
Couldn’t ask for a better experience. Stephen and Jesse were quite the team. Efficient, friendly, and thorough. Will definitely be calling them next time I need them.
This year we had to call Williams to have them replace our garbage disposal, and unclogged our kitchen drain. They did it in no time. The guys were very professional and knowledgeable. They also fixed the water pipe connected to our water pump for our pond. We have been very pleased with their service throughout the years and we highly recommended them.
Heather Shipman
3 years ago
Aaron H. helped me yesterday. While I felt horrible he had to be there for hours on a weekend (not for myself having to pay those weekend rates), he did a fantastic job and saved me money where he could. His profile (sent to me when he was arriving so I could know who to expect) said he loves his job because he likes to problem solve. And he certainly did that for my home yesterday! He did a great job and got me back up and running as fast as he could. Great employee you have in Aaron H! I had a great experience. Thank you!
Alice Sandwich
8 months ago
Troy was absolutely wonderful! His knowledge and professionalism was point on. I was so surprised on the minimal time it took for the repairs to be completed. Pointed out potential future issues and provided approx costs for those add’l repairs. I can’t thank Troy, Brittney and Williams Plumbing for handling my stressed out day and me with kindness and kid gloves! Highly recommended!
New Life Chuch of Jesus Christ
a year ago
Frank provided excellent, courteous, quality service on his visit to my home. I appreciated his wisdom in helping me select the best garbage disposal to meet my needs and advice on minimizing future clogging of our sewer line.
Aaron and Tracey were excellent to work with! I was amazed at how fast they were able to detect a leak! We have been stumped as well as others who have tried to help us but it didn’t take Aaron and Tracey long! This among other things such as being respectful to my family and my home, great communication, and being on time made me give them 5 stars
Josh capped a gas line in the kitchen. He had changed out two toilets for us in the fall. He is very friendly and polite, doesn't waste time and does IMHO a great job. Thanks again Josh!
Troy and his apprentice were AWESOME! Professional, efficient, courteous, I just can't say enough positive. We have used Williams Plumbing on multiple occasions and they have delivered outstanding service each and every time.
The source of the leak was not evident, but Williams was very efficient in finding it and completing the work; they left the work area clean also. Williams has courteous people who take pride in doing a professional job. That's why we choose them....
Frank did an excellent job. He arrived promptly and assessed what was needed. Very pleased with the company overall. First time to use them and will certainly use them again.
James came out to fix a unmarked gas line cut during excavation. He was fast and professional. Our entire job was at a standstill and the road could not be crossed until this was resolved and inspected by the City of Tulsa. James helped every way possible to get this repair completed timely.
Craig Kenney
8 months ago
I called Williams Pluming . Bobby showed up in 10 minutes . 15 minutes later the extremely difficult repair was completed . Our shopping center was back in business. Great great job. Thank you
Darren Lister
2 months ago
Bobby my technician was totally awesome and professional! Williams Plumbing is my go to for plumbing needs!!
Clayton Graham
2 years ago
Thank you so much so same day service on my clogged kitchen sink. The technician was knowledgeable and the best part was there was no up selling. I cannot remember their name even though they said it multiple times, but treat them right because they are a great asset to your company.I will be using and referring Williams plumbing for the rest of this homeownership experience.
Best plumbing service we have ever received. Stephen came and diagnosed sewer problem. Repair was scheduled two days later but they actually were able to come and fix the problem the next day. Tracy and Andrew arrived and had our repair done by the end of the day. We were constantly kept informed of the repairs that were being made. Williams Plumbing will be our choice for plumbing repairs from this day forward. 5 star service from Stephen, Tracy and Andrew! Thank you gentlemen!
Kathy Nichols
2 months ago
Plan to repair leak inside and leak outside. So far very pleased with professionalism and the info given
Due to substantial increases in an hour Tulsa water bill, I contacted Williams plumbing to have them do an inspection and pressure test our system. Aaron Davis and (Kyle) his apprentice We’re very punctual, friendly and professional. I would highly recommend using them for all your plumbing needs.
Justin Haggar
3 months ago
Bobby very professional, good work. Knowledgeable. Great attitude. Highly recommended. 👍🏻
Williams Plumbing & Drain Service is awesome. They have friendly staff and their services are great. They know the urgency and needs from a customer. There was a clog that could not use the bathroom, shower, and cooking; basically from from the mainline. They were able to get this going fast for me and fix the issue. They called and texted making sure everything go smooth. Big thing is that they make it easy and hassle free. Thank you.
Sherry Morgan
a month ago
Kyle was very professional and solved our
problem quickly and effectively. No complaints!
Williams was quick to reply and send out help. Chris did a great job with our plumbing needs. Very thorough in explaining the problem and the solution for repair work. Would not hesitate in calling them out again or referring to friends.
Busted outdoor spiket. Tech showed up 30 mins after I called and made an appointment. Had it fixed in about an hour or so. Great job.
John has done several jobs for us and we will continue to use your services. He is a great asset to your company!
2nd time using this company for my rental property. Frank who serviced the plumbing system today was knowledgeable and clear in communications.
Clarence Smith
4 months ago
We had a stopped up sewer and they were there in about 3 hours. I wanted the drain cleaned out a certin way and he did it. The service was great!! The Technicain did a great job.
John was extremely knowledgeable and explained everything he was doing as he worked also asked me if I had any questions
James Desotell
a year ago
From the moment I picked up my phone until the moment he left my house,Stephen and his helper conducted themselves with the utmost professionalism. They were able to find my drain clear out for the house within a matter of minutes.We discussed the issues that we've been experiencing looked and looked at the trouble areas they discovered on camera.Then we discussed the options for correcting the problems.They were hands down far and above the two previous companies that came to look at the same problem .
Micah Timmons
2 months ago
Very professional prompt service. I thought it was a little expensive, but I am not sure what the going rate is for capping and sealing an indoor gas line. Very nice people.
Plumber Caleb arrived on time and very friendly. Caleb remembered everything which was meant to be done when providing quote and got straight into the job. Caleb had good communications skills and provided excellent workmanship on the repairs which I checked once he had completed each of them. We will definitely be using this business again for our plumbing services and requesting Caleb if possible to do our work.
Tommie Norman
3 weeks ago
Stephen went above and beyond for me with my broken plumbing, stephen and his crew were quick to help and made my pipes stronger than they were before and now everything works smoothly. He is a professional and great down to earth guy who will be my only choice for a plumber in the future.
Chad and Justin showed up right on time after calling to say that they were on their way. They were courteous, efficient and friendly. They made sure that everything worked the way it should, and they cleaned up before they left. Highly recommend this local, long-time business!3 years later…called Williams for a different issue in a different house and again received outstanding service! Great job!
Sue Williams
4 months ago
Caleb was very professional and did the job right. Would recommend caleb & Williams plumbing.
The technician, Sylus, that came out was great! He was personable, knowledgeable and efficient. Pricing was affordable. He was here within a couple hours of making the service request with a smile and a great attitude. Job was completed in 30 mins or so. We are able to use the water again immediately! Definitely will use this company for now on. Thanks Williams Plumbing!! And thank you Sylus!
Awesome fast service that solved our pressing problem in a very short amount of time. Excellent communication before and during the repair. I've used Williams 4+ times and I've always been very pleased! Dill was awesome!
Andrew Sibley
3 months ago
Trevor did a fantastic job. Went above and beyond what I expected and didn’t up-charge. Williams now has a new customer.
Our technician Caleb did a fantastic job, did quality work, and went the extra mile. By the time he left we were all wishing he would stay just for fun. The kids asked if he’d be coming back tomorrow and bummed he wasn’t. Thanks for employing such a delightful young man.
James was on-time and very knowledgeable. He gave a written estimate before doing any work and then re-installed our toilet and left the bathroom cleaner than when he started. Highly recommend!
Victoria Roberts
a year ago
Everywhere I called told me it would be at least a week to come fix our shower. Williams came out and got our leak fixed and faucet replaced the same day! We have used them for several other issues in the past and will call them again the next time!
Kristina McGrath
2 years ago
Amazing customer service from making the appointment to the technician. As busy as plumbers have been from the snow and ice storm my technician Kyle defiantly had an awesome attitude and did a great job. My house is fixed and will use them again!
Jeff Morrison
9 months ago
James Removed an Electric cooktop and replaced it with a new Gas unit, added new gas line and ductwork. Did a great job would recommend him and the company to anyone needing plumbing services.
On time, professional, well-trained, personable. The service is a bit expensive, but accomplished correctly the first time. Will use Williams Plumbing in the future as my first call.
Anne Stankeivicz
2 years ago
They came only a couple hours after my original call. Got everything flowing quickly. He explained everything to me so I understood the work that was done. Second time using Williams and it was the same guy as last year. He remembered us and was very friendly. They are awesome and will definitely use again!
Very professional and called me within minutes of me sending them a inquiry. The technician James called me and gave me a eta on his arrival and was right on time. James was professional and friendly and explained all what needed to be done to fix our water heater to my fiance and I and get everything up to code. The work was done and completed in a timely manner and our water is working perfect now.
Steven was outstanding! Service and price was super!
Lanny McNeely
9 months ago
Trevor was professional, pleasant, and courteous. I will recommend Williams to others. Thanks.
I really appreciated the kind & friendly personal service that our plumber, Shane provided. Our needs & services were explained & my questions were answered without hesitation. I'm pleased beyond words with the quality of service provided & will continue to use Williams plumbing for my plumbing needs
Mike Welles
10 months ago
The technician was courteous and professional. The job was completed quickly and the area was cleaned up after installation. The tech left good instructions on how to care for the disposal. Good experience.
Caleb was awesome! I will definitely use him again & recommend him/Williams Plumbing. By far the best plumber I’ve ever used!
Amber Gunther
9 months ago
Frank was extremely knowledgeable and helpful. He called me to notify me he was on his way within the hour of me calling the main line to schedule. He was thorough and professional and taught me along the way. I will be using Williams Plumbing in the future!
Corey _zindler
6 days ago
Frank did an excellent job replacing a difficult outside faucet. He was professional and did an outstanding job!
Patrick Kennanator
7 months ago
The plumber dispatched to our residence did an excellent job diagnosing the issue and quickly effecting a repair.I should also mention that while we were on the wait list and not officially scheduled, they still were able to finish up before the end of the business day.
We were very pleased with the results. Frank was professional in every way. Looks great!
Chris Bowman is a professional and strives for excellence in his work!!Chris communicates and explains the repair process!!Never disappointed with Chris and Williams plumbing doing our repairs!!Five stars!!!
I am very satisfied with the service we received from Williams Plumbing and Drain. Frank did a fine job, and was very professional and courteous. I would recommend this company without hesitation.
Tamera Lankard-Farnham
3 months ago
We called Williams to replace the regulator on our homes water system. My husband had already purchased the regulator, but it was not the correct thread. He was over it, so we decided to call a plumber. They gave us their upfront pricing of $900 to fix it! My husband got the correct part for $75 and replaced it that evening. Don't use Williams unless you have a lot of $$ and don't mind wasting it!!
Jennifer Chow
8 months ago
John from Williams Plumbing came out today to see if our high water bills are being caused by a leak. Thankfully we aren't dealing with a leak, but I would feel good about having John on the job if we needed repair work done. He pays attention to detail, he's a good communicator, and he's had several years of experience focusing on leak detection and water line repair. I appreciate that he remembered my schedule details when he planned his own schedule for today, and he made sure I understood what we were looking at when we looked at the water meter and when he conducted a pressure test.
Such a great experience. Called at 10am for a slow draining shower. Office staff were very friendly and accommodating and set up an appointment for after 2:30. Unfortunately I was delayed at the Tag Agency when the technician texted me with a 10 min warning promptly at 2:20. I responded via text that I was delayed and did I need to reschedule since I was the one delayed but the company quickly replied they could wait until I was free. Great communication system via text btw! Aaron arrived promptly at the rescheduled time and quickly took care of our issue. Highly recommend and will use Williams again for any plumbing needs.
Nickie Harmon
3 years ago
The repair tech did a great job! Replacement parts were under warranty which he was able to get with no problem, returned and fixed my hot water tank. Came out within 24 hours.
Jerod was great to work with. Very pleased with the removal, installation, and professionalism. They problem solved through a tricky removal- exceeded my expectations. Pricing for tankless water heater was competitive, and the work done was thorough. I will use Williams again and would recommend to others.
Nothing but good things to say. Very prompt for mid-afternoon crisis.
Thank you.
Frank handled my plumbing situation very professionally and effectively.
Didn't love the $100+ general fee to come out and 'see' the problem but they know their stuff and they fixed the problem - quick and professional. And a free 60 day warranty they would come back if anything else happened - but we've been great!
I've had them out for other repairs and I won't call anyone else techs are always friendly and gets job done
I set up a service call to unclog my drains and was given a rate of $110. They said they would be out the next day. Great. Later that afternoon, I’m at the doctors office with my daughter (430 pm), I get a call that they forgot to tell me about an extra $50 drive charge because I’m in claremore (where they advertised that they service). I don’t have time to call and get anyone else out there, so I tell them I’ll pay it. The tech shows up the next day (he was really nice, no complaints at all about the tech), he runs the machine and pulled some roots out. Then, here’s the kicker, he tells me that there are more roots in there but he is only allowed to do ONE pass through with his machine or else it costs more! For $170, I expected a full clean out, not to come run through the machine through the line one time! I’ve never heard of such a thing and would have never thought to ask if they were going to do the job completely or not when scheduling the service. If you use them, be sure to clarify exactly what you are getting before you have them come out.
We have an outdoor faucet that has been leaking from the handle off and on for years. I've tried several DIY fixes, but I'm no pro and decided to call the experts at Williams Plumbing. They visited us this morning and got our faucet all fixed up - no leaks! Frank called this morning and let us know he was on the way, arrived exactly when he said he would, and was super professional and kind. Frank explained what he did to fix the issue and offered suggestions for if the problem ever returns - which I suspect it won't. If you need a dependable plumber that knows their stuff, definitely choose Williams Plumbing!
As usual Williams’ response was quick and accommodating. My crew kept in frequent contact until their arrival and quickly evaluated the situation. The work was completed professionally and the cleanup was impressive. During their work the crew kept me apprised of their progress. Their work is superb and extremely competitive priced. Highly recommended.
Frank did a great job! He arrived promptly, gave me a quote and fixed it for what he quoted me.
dianah harrod
2 months ago
Sylus was very accommodating and I’m super pleased with his customer service.
Troy was very professional and I am impressed with this company’s customer service. They sent me information about who would be doing the work along with a picture. Troy was also wearing a mask which I appreciated very much. Great service. Great company.3-1-2021Frank came today to unclog drains and repair pipes. He did an excellent job and was very professional as well. Again Williams has done a great job.
I had a leak in my bathroom and Caleb was able to locate the issue and explain to me the potential cause. I appreciate his professionalism in being able to do his work while still educating me on the issue and ways to better care for my home. I highly recommend and would use their services again.
They were able to come out the same day that I called, even though it wasn't an urgent issue. Trevor was my technician and he did a great job. He had to try a few different access points to unclog my sink, left everything clean and answered all of my questions. Plus, he gave me a 30 day warranty in case the same issue persists (but so far so good)!
I've used Williams now for a few years. From sink and drainage issues to maintaining my tank-less water heater. They provide exceptional service and very reasonable prices. Every time has been an excellent experience. Thank you.
Williams Plumbing came out and did a garbage disposal installation for us. Their tech was quick, courteous, knowledgeable and reasonably priced. I also loved that the company sends a preliminary email before your service with an introduction to your plumber. In today's world, you can never be too careful who you have in your home so I really appreciated that extra step of excellent customer service. We will definitely use Williams Plumbing again. I would highly recommend them to anyone.
Derek was on time very courteous and explained everything that he was going to do ....found leak wrote estimate and I m scheduling repair with him .....
Claudzetta Warren
6 days ago
Isaac was courteous, knowledgeable, thoroughly explained what needed to be done and what was done when finished. Nice young man. Thank you.
Sandie Speegle
2 years ago
Bobby and Steven were the service workers that came out to unclog my drain. It took 2 days and 2 different services but they did get it unclogged. They were both very friendly, courteous and knowledgeable. I would recommend their work to anyone. From now on I will use Williams for all myplumbing needs.Sandie S
Melissa Pennock
2 months ago
Extremely Courteous, and professional.
We will definitely use again!
Daniel Haney
3 months ago
Bobby was very helpful and professional. I enjoyed talking with him about some common interests while he replaced some parts on my water heater. I will definitely use Williams Plumbing again and recommend them to anyone!
Heather Newton
5 years ago
Highly recommend Williams Plumbing!! Was able to get on the schedule quickly. They send an email with a picture of who will be going to your house which is very reassuring to me! Chad called to make sure I would be home and arrived when he said he would. He was very polite and professional! Took care of a leaky pipe and the price seemed very fair to me. Will definitely use Williams Plumbing for any future issues!
Mieyaka Blocker
2 years ago
I have used Williams Plumbing for years. They are always very professional and informative. I highly recommend this company for any plumbing issues. Caleb was very professional and answered all of my questions. He even gave me some useful plumbing tips. They are the best by far!!! Thanks Caleb for turning a bad situation into something good.
Ashley Baughman
4 months ago
Update 4/17/23Steven and Aaron did an excellent job diagnosing the issues with my plumbing and snaking a line for me! They were both very nice and professional! As always I love williams plumbing and will continue using them!Williams Plumbing has excellent service! They came out the next day (I called later on the day before), they unclogged my main drain (the line outside) within an hour, they charged an excellent price! The technician Sylus was knowledable, professional, and very helpful! We will be using this company from now on!!We used this company again to replace our water heater. The technician, Caleb, was professional, nice, knowledgeable and very helpful! He did an excellent job installing our new hot water heater!Joshua did a great job replacing our hot and cold water lines to our kitchen after they burst during the freeze.John was very helpful snaking our main drain. He was professional and helpful and got the job done quick!This is a wonderful company!
Rachel Nicholas-Heskamp
a year ago
Troy and his son came to repair our water heater and they are wonderful! I had called the company I normally use, and a couple of others before I found on Google but couldn’t get in for a same day service. When I found and called Williams I immediately talked to a person who also did the scheduling, and she got me set up for an appointment immediately. They were at my home within an hour of my phone call and the repair was complete before noon. Troy went above and beyond to not startle my indoor dogs while he worked in the garage. He also took time to explain to me what was going on with the repair and what to expect over the next couple of hours as the hot water restored. We will definitely call again when needed.
Chris was extremely professional. Got the job done quickly and effectively. Provided great feedback to keep it from happening again. This is the only plumber I’ll ever use again. We had another company out earlier in the week they were here for 3.5 hours and didn’t fix the problem. Chris had it fixed correctly in a little over an hour.
First when I called the lady answering the phone was very nice and informative. She also said they would do their best to get a plumber to my house same day. I called another place and they said it would be after hours and would cost more. That wasn’t even an option when I called Williams. Joshua came out and found the problem immediately. Then he drove way out of his way to find the part we needed to make it a much more minimal repair. He was very kind and did great quality work. We will always recommend Williams.
Frank was very professional from start to finish. He also cleaned up after the job was done in detail and certainly demonstrated an above and beyond customer service throughout the provided service. Thank you!Frank came out 8 months later for another repair, this time shower faucet. When others advised to replace, he advised a repair would do the job. His assurance was all I needed. Thank you!
Angela Butron
5 years ago
Second time using Williams Plumbing, and pleased with the service. Bobby arrived at the earlier part of the quoted arrival window and was willing to listen and help with each plumbing concern in our newly purchased home. None of our issues were complex but he patiently went room by room to fix each issue and gave us a reasonable price. I would call again and recommend to a friend.
Tyler VanMarter
4 years ago
I have had some great experiences with Williams plumbing. I’ve been having issues with our plumbing for awhile now. This time it backed up bad so I called again. This time I got Tye and another guy (never caught his name). These guys were awesome! Tye’s partner finally found our clean out and by using the camera found the issue and were able to make the pipe look almost as good as new. The guys were easy to talk to and said they are the A team (which they are to us!). We will definitely use Williams for our preventive maintenance. Thank you Tye and your partner as well!
Great service. Only plumber that would come Friday instead of the following Monday. John and his helper were very courteous and good workers. All of it was so smooth. Only thing is the price was outrageous.
Caleb called ahead of time to ensure I was home. He was prompt, honest, courteous and respectful. He performed the work quickly and efficiently but with quality. Because of his superior service we’ll be calling soon to have our hot water heater replaced. Your company came highly recommended. With employees such as Caleb I can see why.
Bob Alexander
8 months ago
Chriss Johnson and his partner did an excellent job in a time efficient manner. They were very professional and explained what was needed so that we understood what they were doing. I will use them any time I have a plumbing problem.
Frank was polite and called before his arrival. He quickly identified the issue and left to get the right parts. Frank completed the repair and ensured everything was functioning as it should while providing me detail as to what occurred and what he was doing to prevent it in the future. Great experience.
Catherine Hanson
a year ago
Fantastic service! Caleb showed up on time, did everything requested for the pre-set, fair price, and did it all with good humor. I could not ask for more!
Jared Starkweather
a year ago
Frank was totally professional. He arrived less than 3 hours after I called and took care of the problem very quickly. Explained what was going wrong and how to avoid it in the future. He even pointed out a couple other repairs I could do and answered all my questions. Would definitely recommend.
Terrie Osterhout
a year ago
We had the best service from James. I would recommend him to anyone and if we have more work done, I would request James. He was fantastic. Good to see young people work these days.!
Jarod came out to repair a leak tonight for us, afterhours! Very professional, knowledgeable and honest guy! Can't say thankyou enough he was a life saver!
Elaine Dishman
2 years ago
The guys were awesome and very professional. They were excellent at removing my old hot water heater and installing the new one. This installation was completed in one day which I am very grateful since I had no hot water. I would use Williams Plumbing again!!
Fixed slab leak with rerouted pen line.
Very professional and respectful.
Cornell Campbell
7 months ago
I’d been dreading making an appointment because I was afraid of how costly it would be and how much time it would take, but it turned out to be a relatively painless experience.Shane came out at like 4pm on a Friday and was able to diagnose the issue, pick up the parts, and do the repair all in an hour and a half or so. And he was super friendly and professional. Obviously no one wants to have to deal with plumbing repairs, but Shane made it as painless as possible.I really appreciate the service and will use them again if I ever need another repair!
Update 10-5-22:Roughly a year after my service event, I noticed suddenly that water was leaking under my sink. At first glance, it appeared that that the adjoined pipes came loose. After consulting with a family friend who is a plumber, it was discovered that the pipes were never properly adjoined and that the proper application of O-rings at the time the sink was installed would have prevented the issue. In contacting Williams Plumbing to advise them of the problem, I was told that I would have to pay a trip charge to have the problem assessed and then I would be responsible for the cost of any repairs. After stressing to the team at Williams that this was not a problem of normal wear-and-tear, but rather a lapse in craftsmanship at the time the service was performed, Williams rejected this and refused to give my assessment of the problem any ground.In light of these circumstances, I am sincerely disappointed in Williams' handling of this problem that they caused. At every level of my attempt at resolving my complaint with them, they maintained a unilateral stance that is ultimately prejudicial to customers.In their very slogan, Williams proffers that their company is built upon trust. However, it is clear to me that while they may promise the moon, they fall short in actually delivering, as they have no desire to do the work that it actually takes to maintain your trust.I paid Williams nearly $1,500 and entrusted Williams to carry out the appropriate installations and repairs in my home in accordance with the highest standards. While I maintain that the plumber was kind, courteous, and responsive to my needs, my issues lie with Williams Plumbing and their deceptive business practices.As I consider my entire experience to date, candidly, I cannot recommend Williams Plumbing.
We had an emergency and I called that morning and they had a tech out by 9am. Troy was the best we could have asked for. He was very thorough and professional. He took his time to explain every detail. I would highly recommend. In just about 1.5 hours our plumbing whoas were resolved.
TehStevenSpartan
5 days ago
Tech was friendly an knowledgeable and did a great job. I'll ask for him again. Sylus was his name. Don't know if I spelled it right. Lol but thanks man great job great service.
Aaron Dill came to our home and was able to find a clog that another technician along with two additional HVAC technicians missed. We were under the impression that we would have to replace our entire air conditioning unit after a week of evaluating repair options. He was diligent, professional, courteous and knowledgeable. He was apologetic for the other technician and was able to fix our issue quickly for a drop in the hat in comparison to what we thought we would need to spend to begin to cool again. We are grateful he was the one to come to our home and we will request him by name in the future.
Lyndol Butler
2 years ago
When we had an outdoor faucet pipe burst on a Saturday, it flooded the bedroom and part of the living room. Troy came with a much better faucet, and completed the replacement quickly and efficiently. There was no mess at all from his service. But the water damage was ugly. He recommended 24/7 Disaster Group, who was at the house within an hour of Troy completing his work. 24/7 immediately set up what was needed to resolve the water issue. Great teamwork!!Update 6/17/2021Kyle came out this morning. His work was OUTSTANDING. Not only did he have the outside faucet with him, which he quickly replaced, he also had the parts needed to repair my Toto toilet. I was expecting those parts to need to be ordered, but he had them with hin. Amazing! It was a pleasant experience all around. Thank you for having the best plumbing service and plumbers around!
Caleb has provided exceptional service to my home before and today was no exception. I made a last minute appointment to address an urgent need. Caleb arrived within an hour and had the problem addressed and fixed in about the same time. Always top notch!
Had the pleasure of meeting Sylus! This guy was very knowledgeable without a doubt. And honestly made me feel comfortable that I was in good hands from the beginning. I don’t usually leave reviews but this guy really took care of us. Explained what he was doing and what to expect. There surprises or hidden fees. Without a doubt because of his service I will continue to use William plumbing! If your readying this Sylus thank you! And continue your honest hard work!
Caleb showed up on time and was able to complete the work quickly. This was much appreciated since I needed to pick up my daughter at a specific time.
Robbie Moeller
3 months ago
Kyle was at our house within an hour after calling on a Saturday. He was very professional, knowledgeable, clean, and did a fantastic PEX pipe repair behind the wall. Highly recommend Kyle and this company! Hopefully won't have to call for plumbing repairs again but if I do then I will 100% call them again.
Dorothy Christensen
a year ago
Highly recommend! Called and they had Brian at the house the same day. Brian was professional, polite and beyond knowledgeable. Sadly we had a bad contractor that left our bathroom renovations with many plumbing issues—Brian came to the rescue to right those wrongs. He was genuinely invested in helping resolve the plumbing issues and getting our project back on target. Will definitely be calling Williams again!
I had an underground gas line leak related to my swimming pool equipment. James was able to find the leak, dig up and replace what needed to be fixed and test the system. He was extremely efficient and professional. I would definitely recommend.
Mohammed Zeidan
10 months ago
The guys were very professional , they came on time , finished the job in timely fashion, very pleasant and knowledgeable . I would definitely and highly recommend you guys to everyone. Thank you for solving my plumbing problem. Now I don’t have to worry about anymore.
Sheila Griffith
a year ago
Josh was excellent. Explained what he needed to do and answered questions. Took toilet out then explained what he found, confirmed price he had given and did work. Had me check after he had finished and explained further. I was so impressed I requested his card and will ask for him the next time I need anything repaired. Fantastic employee!
Came out same day to repair a clogged drain that was backing up the dishwasher as well. Very kind technician that explained everything he was doing and potential costs involved. Luckily it was a quick inexpensive fix.The attendant that answered the phone initially explained the service charge and the unfortunate gas charge associated with the visit. But it is understandable with fuel prices and they gave me the opportunity to pass up the service if I wasn’t ok with the charge.
Jenniffer Brown
7 months ago
Sylus the tech that came out was so efficient and professional and went the extra mile to take care of our backup. Recommend 5 out of 5
Bobby was friendly, quick and up front in our appointment. He explained our options well.
Lyndsay Janzen
4 years ago
We had a great experience with Williams Plumbing today. Tye came out to install a clean out valve for a recurrent issue we've been having. He diagnosed the issue and then even determined that we may already have a clean out that was being blocked by roots. What was so great about this experience is that he was direct, honest, and worked hard to resolve this issue in a cost effective manner. We are very satisfied because we have had other plumbers out to address this issue, and the same root cause was not determined or explored. We will definitely be calling Williams for our next plumbing issue.
My hot water heater needed repaired. Ross and Bobby came to assess the issue. Ross assessed the problem and gave me two options (Not just the most expensive) however, i did decide on replacing the unit instead of repairing it. They were both, the friendliest service repair personnel I've ever met. I was home by myself (which can at times be intimidating for a female) but they both made me feel that I've known them for years. Although they just left, i tried the unit and works great! They cleaned up after themselves and other than a shiny, new, working unit, you wouldn't know that have been here. (They were even friendly with Gideon, our newest furry edition to the family). . I will MOST definitely used Williams Plumbing, but mainly because of Ross and Bobby. To Management: You should recognize these for great work. It's hard to find good employees and you have 2!
Sent the request through their online form. Service was sent out and shower totally fixed in less than two hours. Caleb gave excellent service. Walked me through all of my options for repair and replacement and reccomened what I needed. Answered all my questions and explained the repairs in a way I could understand. And did it all very quickly! I will definitely be a repeat customer for any of my future needs. Thanks Caleb!
Have had to use Williams Plumbing several times over the last couple of years and have been impressed every time with the quality and professionalism of the technicians, which I think speaks well of the company as a whole. Most recently, Derek and Trevor did a fantastic job of locating and fixing several leaks below our slab. Highly recommended.
Called and e-mail before arriving. Arrived on time. I really liked that they text a picture of plumber so you know who is coming to your door. Plumber Silas was professional, explained everything very well, accurate quote on price, efficient and nice work by Silas. I Will use again for future plumbing needs.Great service. Great price. Recommend!
Elsa Velasco Paul
3 months ago
We called the number around 8 pm and one of the best answering service person took our details and said they would call us back. We thought it was a plumbing leak issue so they had a slab specialist call us back.Early in the morning , he talked us through some tell signs of pipe issues so we could check. They told us upfront the cost of bringing someone for slab work versus regular ( higher than standard service ), but when talking it through it ended up being a drain problem. So they said a drain specialist would call us back. Within minutes we got the call back. The gentleman was thorough, efficient and friendly. The cost was 1/4 than what could’ve been. A company that has this level of integrity has my business any day!
I have edited my negative review. They didn't get to an active leak fast, but they are here now, the plumber is very nice and professional and doing an excellent job so I changed my rating from 1 to 4, which I would have changed it to 5 if the service had been faster.
Jerod and his trainee Riley were class and professionalism personified. I was educated the whole way and they couldn’t have been friendlier. Kudos all around.
Dionne Julian
3 months ago
Williams showed up when they said they would & fixed our problem. Our plumber was polite, courteous & very helpful. We will definitely call them again if the need arises.
Fixed shower, fixed kitchen hot water. Installed hardware in middle bathroom. Fixed problem with kitchen hot water etc. Very respectful, pleasant, a job well done! Thank you for sending me this young man Josh. And thank you Josh, for doing such a wonderful job!!! May God bless your company. Thank you again.
Maria Ackermann
4 years ago
Tyler was incredible! We will be requesting him for all plumbing needs from now on. He was quick, efficient, so knowledgeable and helpful. He was able to answer all questions and someone we would recommend to all that own homes and to friends who are dear to us. Excellent service!! Thank you, Tyler!
We use Williams Plumbing for all of our plumbing needs because the technicians are always friendly and knowledgeable. They explain what's going on and are very clear about what it will cost and fix it immediately.
Lynne Shirley
6 months ago
When you live in a house with 100 year old pipes, there often isn't a quick fix solution, (which is my case). However, having a technician who is knowledgeable, polite and pleasant doesn't hurt a bit. Derek was super sweet, informative and thorough.
Ceclia Mitchell
3 months ago
Wonderful and timely service, will use them again for sure.
Mikeale Campbell
8 months ago
Great experience. Caleb was on time, clear, and able to help me understand the problem. In our case there was no leak, but still had to pay service charge, which makes sense. Not a problem but an FYI.
Jerzy Bodurka
4 years ago
Very good customer service and communication to set up the visit and job time with phone and email/texts. Dispatch plumber Chris shown on time and did quite impressive and professional job fixing/replacing my broken outside faucet (deep winter freeze cracked the pipe). Access to piping was not easy but after work to access the piping, the repair was done very quickly. Chris also patched piping access that almost no sign of repair is visible. I am quite impress how skillful and professional Chris was to correctly identify problem and fix it! Also the price was really fair for the job done. I am not frequent reviews writer by any means, but I highly recommend Williams Plumbing and especially Chris for great job he did.
Williams Plumbing has always worked well for us.Courteous, on-time, fair pricing.Out Technician was easy to communicate with & explained valve replacement & addition options.Very Professional & Well Done!Thanks Tom.
Troy was great! He was right on time ann and helped to mak sure everything was hooked up well
Nancy Gonzalez
2 months ago
Good service! He answer all of our question. Totally recommend
Brandon Dondlinger
a year ago
Judah was fantastic, very professional and fixed the garbage disposal at a very fair rate. Will is Judah and Williams in the future. Been searching for a credible and fair plumbing company for ten years and finally found one.
Tara Williams
5 years ago
Great service and fair pricing. Brett was so nice and helpful. He knows his work and thoroughly investigated all the issues I had with my water pressure problem. Very smart and nice young man. And a great problem solver. Thanks again Brett.
andrew hollembaek
2 months ago
Professional good job …expensive but everything is.
Caleb was wonderful! Very professional, very helpful. I was able to get same day service which was super helpful. I will be putting William's Plumbing number in my contacts just in case I need plumbing help in the future!
Razwan Asghar
2 weeks ago
Caleb was very professional. On time. Replaced the entire drainage pipe system from scratch for a fair and reasonable price.
Conner Snedden
2 years ago
2nd time I've had Caleb at our house recently. Both times he's been awesome. Did the job, had some recommendations (took him up on the big one and it's paid off)He shows up fast, and went out of his way to make sure all my stuff didn't get trashed. If Caleb shows up, expect great service.
Carmen Corraro
2 years ago
Derek and his assistant did an excellent job in locating and repairing the crack pipe issue. They were both very professional in dealing with me and the other trades involved in this project. Derek was very understanding and worked with the other trades and me on the scheduling of the diagnostics, inspections, and repair of the crack pipe. His pragmatic approach in finding and repairing the issue quickly helped me in being able to close on the property sooner. I would not hesitate in using Derek at Williams Plumbing for any future plumbing issues.
Super responsive and was able to have Bobby come out within 30 minutes of calling. Bobby was kind, respectful, informative, and professional. Would highly recommend using Williams the next time you have plumbing issues.
Amanda Nordby
2 years ago
Frank came out after we had another company already come and attempt to help us and he got us all worked out! He gave great advice and was upfront and honest about what was wrong, could be wong, and the options we had moving forward after each step. We truly appreciate his help!
First time using a plumber. Biggest worry was the cost. Plumber was very nice & knowledgeable. He was able to identify the issue (water hammer) & knew how to fix it. While on property he discovered a leak at my meter. Initial price was as I expected (high) but I knew I needed to get repairs done. I also had him look at a wobbly toilet. The cheapest option was $400 to re set the toilet so that was a hard pass.All the repairs were done in a timely manner. Had to pay $200 for an inspection fee (not sure if that’s the city’s price or what). City came out & took all of 2 seconds to inspect work. Work passed. I paid the bill & THEN got the invoice.I understand the company & workers need to be paid but $163.12 for an access panel that I quickly found on Amazon for $35 was a little much in my opinion. I’m sure all plumbing companies are the same/similar.Pros: the specialist was very nice, knowledgeable, & was able to quickly fix the problem. He answered any questions I had & explained things well.Cons: price. I understand they need to be paid but felt like I was nickel & dimed for any & everything.
Aaron was awesome! He saved us a lot of money and helped us get exactly what we needed and nothing extra. He is definitely an expert and knows what he’s doing. Highly recommend. And he’s funny.
Williams Plumbing does good work but is very expensive. I was charged an enormous fee for one man working around 3 hours. The main factors in the cost of service work like plumbing, are labor and material costs, and sometimes equipment. Williams has adopted, probably as others have, a business model that maximizes profit while obscuring actual costs. If you obtain an estimate from them, be sure to understand the number of manhours and rate the estimate is based on.
Pat McClung
10 months ago
Field technician Sylus arrived promptly and was very professional. He answered all my questions and worked in a timely fashion. It was was very good experience!
Stephen came out to us the same day we sent in an online request for service with a sewer backup. He came out the following day to send a camera through our system to find what was blocking it, and had the entire job completed within 4 days of the initial call. We were in a desperate situation because my husband is undergoing chemotherapy currently and needs a clean environment to avoid germs and with none of our plumbing working properly this was an emergency situation for us. Stephen empathized and was fantastic at his response and sense of urgency with our problem. I highly recommend Williams Plumbing and will be referring all my insurance clients to them in the future!
Trevor was great! Thank you so much for explaining everything to me and showing me the video. Excellent customer service.
Josh came to our home in spite of the bad weather. He was very professional. He explained what he was there to do, created an estimate prior to beginning then completed the work, keeping us updated throughout the repairs. His work looked very good, compared to work done by a previous plumbing company. Would definitely make them our first call next time.
Hired to disconnect water from old fridge and INSTRUCT on installing water to new fridge. Wanted an 84 year old woman to PULL old fridge out from wall so he could disconnect. SERIOUSLY?!? I know you don't handle appliances, but that's ridiculous. Appliance company would not disconnect old fridge because of copper and said to call plumber. No one wants to help or do what's right anymore and it's very sad, disappointing, and expensive. She had to pay $110 for your plumber to do NOTHING!
Our experience with Williams was great from start to finish. Frank was very professional, courteous, and was able to see us the day we called. This company is extremely well run from the person who answers the phone, to the text messages you receive saying who will be there with their picture. Thank you!
Phyllis Wilson
2 years ago
Troy and his son came out to install water heater today. Explained everything they had to do and why, gave me the quote yesterday. I feel they went beyond because they had to replace/repair some lines going into the unit. Left area cleaned up! I recommend them highly and WILL use them always! Thank you!!
Stylus was very easy going, understanding, knowledgeable and detailed. Couldn't have asked for a better tech.
Derek and team did a great job! We had 2 slab leaks and they found them quickly. Worked with our schedule and got all the repairs done in such a timely manner. We will continue to use and recommend.
He was a total professional I'm glad he came to my house to fix it I appreciate everything that they've done and kudos to Chris is a great man
Fast, professional, & friendly. I don't need a plumber often, but when I do, I call Williams.
Phenomenal job! Requested an AM appt And Sylus was bright and early! I actually received a text message and a photo prior to arrival…Very friendly service and very thorough at what he did. I actually had a different well-known company come out last week and they were rude and just didn’t want to mess with the job because they didn’t show up until 5 PM. (Quitting time on Friday). I will always use Williams plumbing from now on. I will be recommending Williams plumbing to all of my family and friends. Thank you so much For a terrific job at a very reasonable price.
I had an initial problem with the scheduling of my appointment with the company. I still feel it’s an issue that needs addressed. With that said, Trevor arrived at my residence and was fantastic to work with. He was polite, diligent, and hard working. He got the roots out of my Cleanout and had our drains working great. As a family of 5, with 3 teenagers, we really can’t be without showers and toilets very long, and Trevor got us back in business.
dawn brissey
10 months ago
We have used Williams many times and have been very happy with their service. This particular technician was curt, would not listen to me, did not want to make the repair. I think he was genuinely disappointed that the part I supplied actually fixed the problem. I would not have him back in my home.
Courtney Hibbard
7 months ago
I had a great experience with this company detecting and fixing a leak. Derek and his coworker were fantastic and hard workers that went way above and beyond! Derek was honest and straightforward, which can be difficult to find. There was virtually no mess left behind and I’m so grateful for their consideration and attention to detail. Will definitely use them again in the future!
Sara Loves Disney
2 years ago
Williams Plumbing recently repaired a major water leak in my front yard. The team that arrived was professional, extremely friendly, and happy to explain the issue to me thoroughly. It turned out a gigantic tree root was resting on top of my water main! Tye, Stephen, Sylus (sorry if spelled wrong), and JT were quick and did a fantastic job. I am very happy with the speed and cost of service and responsiveness. Another company tried to charge me nearly $4000!!! I am so glad this company was recommended to me, and I understand why. Thank you, Williams Plumbing! It's so nice to have running water again!
Charles Osterhout
7 months ago
This is the second time we've used james. I would call him first again for my next plumbing needs. I would use James again without a doubt!
Jennifer Denne
6 months ago
He was great. He explained everything to me and did a great job!
Karolyn Wells
2 years ago
Brian came out and diagnosed my problem. His customer service was excellent and helped answer a lot of questions I had. He made me feel like I was a priority. I will definitely use your service again for any future issues. Thank you so much!
Kyle from Williams Plumbing came out to help us. We got a picture of him before he came and got to verify our appointment time. He was very friendly, he did a great job and we really appreciate the time he took and all the explanations that he gave us during the job.
I am impressed with the product they installed, I have always been drawn to the best technology available and I believe that is what they installed
Efficient, no problem scheduling services. Not the first time I’ve used them and will always call them first
Troy was prompt and professional in explaining all the services and options available. After I agreed to the service needed, Troy was quick to complete the installation and reviewed everything with me for my approval. It’s employees like Troy that keeps us from calling the competition.
Debbie Kinkeade
2 years ago
I recently had to have my water heater replaced. Aaron, the technician, was great. He was prompt, friendly, and patiently answered all my questions. He did a super job installing the new tankless water heater and I couldn’t be happier. He definitely gets five stars!
Brody Townsend
2 months ago
Super fast response and charged exactly what was quoted. Great technician!
Professional manners, timely service, quality work.
Very friendly and professional when I calledto ask questions, when Aaron H. arrived he was very kind and answered all my questions, professional, fast, and made sure the job got done before he left. I am very happy with the service I got today and happy I can use my sink again. I will be calling William's Plumbing for all my plumbing problems.
Rebecca Stocking
3 months ago
I love this company! Third time out and once again, they meet and exceed expectations. Frank called ahead to let me know he was coming, arrived on time, listened to my concerns, and was responsive to them all. He looked at all the issues I had voiced concern over, and fixed one of them that could have been major, with a simple valve adjustment which I really appreciated. In another case the fix was also minor, so he made a recommendation that I could do myself, which I also really appreciated . Then he efficiently performed the water heater flush and accommodated the special request we had to flush it through a hose out through a Second Story window, which was appreciated. He left three estimates on other work that we may need to have done, he charged what we expected the charge to be for the services rendered, and advised us to call again when we were ready for those other services to be done. I thought Frank was courteous, friendly, efficient, cooperative, and reasonable in his approach and recommendations. Clearly, care for the customer and the customer needs is the priority with Williams Plumbing, which has been our experience with them in the past. Well done Williams, and thank you Frank! This company models what we all hope for when in need of a home service or repair!
Caleb was very personable and professional. He gave us estimates beforehand of the various ways we could accomplish the repair that would be within our budget. Very respectful. We have used Williams Plumbing many times, and we highly recommend them.
Samantha McPhail
4 months ago
They replaced our water heater incorrectly so they had to come back two weeks later when it broke again and we asked to not be charged for the fix, since it was due to their install work and not our new heater, and they skirted around that and charged us anyway. Will not be using their service again. Original service was charged November 28th and I was charged $150 on Jan 2 for the fix. I requested a refund for the reason above and was never given one.
John was the best. Very professional and knew his job well. Detected my leak and replaced that portion of pipe. Also changed out my water heater shut off valve.
I’m very pleased. Jared showed up on time and was very professional. He performed a leak detection. He took the time to see alternative possibilities instead of jumping into a big job. He explained everything very well.
Stephen came out and inspected the drain lines on our property and he was extremely knowledgeable and helpful. Would highly recommend!
Frank fixed a keak in a 90 degree copper elbow. Weird place fir a leak. Did a great job, answered questions I had and very professional. I do not give a lot of reviews but Frank was awesome so I thought a review was warranted. Most of my reviews are from bad experiences. In this day and age customer service really has gone down hill but this experience was an exception to that. Thanks, Frank, for making a bad situation turn into such a good experience. You guys have a new customer for life. Thanks
Darcey LaRance
4 months ago
Frank was great and very kind. Did a great job!😀
Excellent service and response. Chris will do everything he can to find the problem and resolve it to the customer’s satisfaction. Very pleased with his work.
Sylus was our technician and he is awesome. He was easy to talk with, understood our issue and worked hard to correct the problem. I have used Williams a few times and have never been disappointed. Thank you Sylus for fixing the problem and being so friendly and professional while doing it.
john engleking
2 years ago
Although the technician Josh had to go get a part, when he returned he did a quick & efficient repair of our water heater valve & pipe. He was very nice & professional.
Bobby was professional and worked very diligently and was very thorough at explaining everything! Very impressive! Thank you for a job well done!
Steve Watkins
4 months ago
Frank was very efficient and explained what he needed to do,the work was completed quickly
Troy was on time, in fact he was a little early. He got right to work and fix my shower faucet. He was very nice and professional. I'll use Williams Plumbing again!
Dr. Charlotte Uzzel
2 years ago
Wow! I am a repeat customer with Williams, on purpose! I totally recommend working with Erin for anything that you might need to have completed as he’s always professional timely and does work in excellence. Totally recommend!
Shirley Nowlin
a year ago
Plumbing company sent a remarkable young man named Judah. He was very professional , knew exactly what he was doing and was greatly appreciated. Time between my call & kitchen drain unclogged was less than 5 hours. A picture of plumber was sent prior to his arrival. Loved the extra touch of receptionist after I told her what I needed. She asked ”Is there anything else we can do for you?” Wow!
Technician very competent in knowledge and skill. Very personable and friendly. Efficient and assessed the job and got it done quickly. Highly recommend!
I was told the cast-iron drain has to be completely replaced. then I was told the new new toilets I bought were broken. He didn't return them. But charged me over $350 to reset the old toilet since the new ones arrived broken. the I had to call him back to correctly box up the new toilets so I could at least return them myself.
Erica Phillips
a year ago
Needed same day vent replacement on water heater and pipe replacement on sink! They got a technician here within a couple hours of me calling. Jerod was thorough in going over what needed to be replaced and fixed and efficient in his work! Will use again in the future and recommend for any plumbing needs!
Daniel Griffiths
4 years ago
I walked into the garage and water was pouring from the ceiling. The first company that popped into my mind was Williams and I’m glad I made the call. The sent a technician within an hour and he was awesome! I can’t thank him enough for his professionalism and knowledge. They charged a very reasonable and fair amount. I would highly recommend them to anyone and they will be my first call if something like this were to happen again.
Frank was fast and efficient. Super nice as well
I was desperate when I found a wet spot on the rug of my bedroom closet. Son told me they would have to drill through the slab to get to it. At an astronomical cost. Horrors!! Two plumbers told me they could come in 3 days.Called Williams Plumbing and the receptionist was sympathetic , efficient and courteous. Two hours later the Slab Tech arrived...again professional and efficient . Told me I didn't have a leak and the cause was the overflow of the air conditioning drain in the adjacent utility room. The bill was v.nominal and the repair was done in 30 minutes. I would not use any other plumbing company.I recommend them highly.
Gillian Cawiezell
5 months ago
Williams came out quickly to repair a toilet that my curious toddler had clogged. I will call them again for any plumbing emergencies.
Josh was amazing, we contacted five companies who could not come out until the following week and when Williams sent Josh he was courteous, kind, professional, and fixed all of our issues. We are really grateful to him.
Russell Thompson
3 months ago
The technician, Frank, did a very professional and excellent job.
Williams Plumbing & Drain is my go-to plumber from now on! The scheduling team is professional and kind, and my plumber Caleb is an absolute treasure! Caleb came out and very quickly found the leak and repaired it. He was very thorough and professional and a genuinely good human being. He tested his repair, cleaned up the work area and didn’t even make fun of my botched DIY project lol 😂. Rates were very reasonable and at no time did anyone try to “upsell” me a repair I didn’t need. This single mom really appreciates that level of honesty and integrity. Y’all have a customer for life! Thank you so so much!
Travis Taylor
10 months ago
Williams was amazing!! No plumbing situation is welcomed or wanted but when they do happen service and quality are key. I just took on a new job out of state and my wife has had to pick up the slack on the house while I’m out of state. Obviously, we had two opportunities arise in the same night. First was the hot water tank pilot not lighting and my kitchen drain and garbage disposal failed. I search for companies that could handle both jobs and there were some out there. Williams was my third call and they were so helpful and the only company that would come out same day. Frank our technician was so patient working through the challenges and the quality of his work were amazing. It took Frank a few hours to work through every thing but when it was done everything was fixed and I didn’t feel like I got hit hard in the checking account. I would recommend Williams Plumbing to anyone. If you use them request Frank, he will take care of you.
Jan 2021 - Aaron Dill was outstanding. He came and took a look at my hot water heater and worked for hours to make sure that we go the best service. It was a 5 year old tank and expected to be under warranty. He sat on hold with the manufacturer for over an hour to confirm and get a reference number and saved us $1150. Thanks Aaron!Feb 2020 - Josh did a wonderful job of explaining what needed to be fixed. The job was done on time and at the expected cost. Josh was very professional and provided excellent customer service.
Andy was great! Showed up early, immediately went to work,, and resolved the issue in no time. After using other plumbers in the area previously, Williams will be my new go to for any future issues.
Jerod was extremely helpful identifying the leak in the front faucet and replaced the washer With no charge. I also had him look at the garbage disposal which he determined could not be repaired. He went to supply got a new one and replaced in less than 20Minutes. He also looked at the master bedroom toilet which was not flushing completely and ran a toilet auger through it and now it flushes.I have used Williams for many years and I’m always satisfied with their work and charges.Jerod is one of my favorite plumbers there and I request him whenever he is available.Thanks William’s and Jerod. Great job as usual.👍
Logan Rinehart
2 years ago
We had Williams Plumbing come out for a bathtub and bathroom sink that were draining slowly. Frank was our technician and did a really great job. He was able to get the sink declogged easily but the bathtub took a little longer due to the clog being further down. He was able to get it cleared in the end though and we are very pleased with the results. Thanks, Frank!
Frank called and arrived very soon after scheduling. He identified the problem and fixed it in a very short time. He gave me two price options on the fix and even adjusted a different issue at no extra charge. Very nice and wore a mask the whole time. *****
John Johnston
3 weeks ago
Bobby was very knowledgeable and great to work with.
Justin Curtis
5 months ago
Did a great job. No complaints whatsoever. Will use again.
Maureen Warkentine
a year ago
Jarod did a new gas dryer installation seamlessly. Dryer came with some parts, however, he had to go get more.
He was professional and capable. Will use Williams again.
I am so glad I called William's Plumbing! I have been out of my home for months and the water has been turned off due to a broken bath faucet , and a host of other problems. The plumber was Troy Rogers, and he couldn't have done a finer job. He and his helper were real pros. Everything was fixed perfectly, I have new shut offs in my bathroom and kitchen, and I feel like I'm in a new home! They worked all day, and the price seems very fair. I can tell that they used quality products and did quality work, and I will recommend William's and Troy to anyone I know that needs a plumber, and I'll know who to call from now on. Thanks from a very satisfied customer.
Great service 👏 professionally done. Highly recommend. I had Frank as my repairman & installer. Recommend him Highly!!! Top notch individual & very professional
Very professional job by Chris. Installed shower pan. Everything was picked up and clean when he left. I have always been very pleased with the quality of work done by Williams plumbing.
Frank came out and performed superior service at my home. Not only was he friendly, knowledgeable, and considerate, but he took the time to speak to my landlord and property manager to settle a dispute on the nature of the of the plumbing issues at hand. He got the job done right and he got it done efficiently. I am so glad I called William's Plumbing today, and Frank is hands down the best technician I've ever worked with. I will absolutely call William's Plumbing first in the future!
Hoffmanberryhill
11 months ago
Unethical and fraudulent company. We were charged $1200 for one hour of work and a small $2 piece of PVC pipe to fix irrigation system. Here’s the back story. We had a leak in our front yard so I expected the worst. Called Williams and they said the plumber would come and give estimate. Since there was no way to tell how bad it was till they started digging he said the estimate could come up to $1200. I was prepared to pay that assuming the job was going to be much bigger. I selected Williams due to the reviews on here and how reasonably priced they supposedly were. I assumed the estimate was just that, not an agreement to pay that amount no matter what. The leak turned out to be from our sprinkler system about a foot below the surface. I assumed when they were done, they would just charge me for their time and parts like every other plumber I have ever used. When he said $1200 I was shocked. I paid the bill assuming I would take it up with the office. The next day I called the office and they sent me back to the plumber, only for him to explain that when I signed the estimate, that was the price I had to pay. I protested and he said he would have his supervisor call and see if they could do anything. A week has gone by and nobody has yet to contact me. $1200 for an hours work is terribly unethical (should be illegal) and I will be contacting the appropriate organizations to file complaints. DO NOT USE!!
We had a major plumbing leak from a frozen pipe. The service man, Frank arrived first thing in the morning on a holiday and had our water pipes repaired in short order. He was easy to work with and did a professional job.
Michael Evanish
10 months ago
Williams is GREAT! They responded to my backed up drain in less than two hours, called first and were courteous! Definitely my go-to plumber now!
Sabrina Larkins
5 years ago
I am more than pleased with the service I received from Williams Plumbing. We just bought a house and moved in during a weekend which by Monday we had back-up issues. I had city come check and found no problem. Leaving me with an unknown issue within our home. I have called and checked out many places and Williams Plumbing offered the best pricing by far and was able to make it out within an hour, which was absolutely wonderful! Bobby showed up and was very friendly, professional, and got right to work. He started with the easiest solution and worked his way up to try and save us money. He had to use the auger and get on the roof in the end. The issue being we have roots growing into the pipes. He gave me some tips to help with it and even stayed long enough to give the pipes plenty of time to back up again, which they didn't! I want to say he was here maybe an hour or longer. I really appreciated the service provided today, Thank you so much!
Expensive, but high quality professional work. Passed city inspection within a few minutes the following day.
Cassandra Ellis
3 months ago
We have used Williams many times over the years (once every 4-5 years) as we have an older home and a spot in the drain that traps debris. They are always professional, courteous, responsive, and answer all my questions without making me feel ridiculous. While they are probably not the cheapest plumber you could call (and I mean honestly do you want the cheapest version of anything). You get what you pay for and I have never had anything but quality from anyone at Williams plumbing. They always go above and beyond any expectation!
Steve Cunningham
3 weeks ago
Isaac was awesome! Got the work done in a timely manner, very nice and respectful. Good head on his shoulders. Work looks phenomenal. That's why we keep going back to Williams. Service is outstanding every time. Thanks Isaac!
Just had a great experience with Williams Plumbing and technician Tyler. Fast, friendly, and affordable. I appreciate the heads-up text with a picture of the technician, too. Nice touch! This is obviously a company that values its reputation and customer service. Thank you!
Linda Furgerson
a month ago
Frank was absolutely the best. He took care of the leak inside and fixed the outside faucets quickly. Williams is now the only plumbing service I will ever use for my plumbing needs. Hang onto Frank. He's truly an awesome asset for Williams Plumbing. Thank you so much for the quick turn around. My friend Judith C recommended you and I'm so happy she did. God Bless!!
Ralph Sherrick
7 months ago
Great technician, had issue with office tech. Chris redeemed company will use Williams again
Kimberley Chalakee
10 months ago
We had a personal issue happen that required us to get our upstairs toilet looked at to make sure it wasnt leaking into the floor.They were able to get somebody out within the week. Frank was very professional and knowledgeable. Within a couple hours he had our toilet fixed with the peace of mind that it wasnt leaking into the floor. Frank also discovered that the shut of valve wasnt working properly and was able to fix that on the same visit.Thank you Frank and Williams Plumbing & Drain Service!
Caleb was knowledgeable about the problem and was able to quickly resolve it. He also provided information about how to prevent the problem from occurring again as well as what could happen with this older plumbing and what it would take to repair it in the future. I appreciated him providing this additional information. Before leaving, Caleb took the time to make sure everything was as clean as it was before he arrived. Caleb was personable, kind, and focused during his repair visit.
Troy’s a great experienced plumber! Did a super thorough job. Highly recommended!
Robin Berkstresser
a year ago
We had a plumbing emergency where ONG was about to turn our gas off to the house. I called Williams and they sent Josh out within the hour. He quickly diagnosed and fixed the problem so we could keep our gas on (and house heated for our 4 month old)!!
Matthew McGilbray
2 years ago
Troy and his son were great, they installed a new faucet and line very quickly and this is just one of several times Troy did a fantastic job for us. I would recommend Williams Plumbing and Troy to anyone who needs any type of plumbing done correctly and quickly. Troy is friendly, extremely polite and I respect his work ethic, I will only be contacting Troy at Williams Plumbing anytime we nave a need for a professional.
Guys were prompt, professional, and did a great job.
Steven Moorman
2 years ago
Stephen Edwards and Aaron Davis were very professional and extremely knowledgeable about my sewer drain clog.
They went over all my options and provided me with great service.
Extremely pleased customer, will not hesitate to call on them first in the future.
Stephen Boen
10 months ago
Recommend this place 100% I continue to only call Williams plumbing for my needs,I won't go anywhere else, I always ask for Joshua he's the man to do the job.extremely intelligent in the matter at hand and very polite and trustworthy to do the hard work presented to him..all around A1 Service
Kitty Readle
7 months ago
Wow... they don't move fast or deliver great quoting to actual service. Started the process on the 13th and I am still sitting waiting on someone to answer questions from Home Warranty service so I can get someone out to do the work. This is of course AFTER they took my $120 to come look at it. Quick way to get money and never do work. VERY disappoint in this company and will never call them to do work again!!!In regards to owners response. I have now waited 3 days for “management” to respond I’m not sure how this is helping me out. Our Ins pays you directly for service at completion over the phone. They just wanted simple questions answers before they approve. Why are these questions so hard to respond too?1. What is wrong with the plumbing system? What parts are broken?2. Where exactly is the failed component located?3. In your experience, what caused these part(s) to fail?4. What needs to be done to get things back up and running?5. Do you need to create access through walls/floors/ceiling/etc to complete the diagnosis or repair?6. If access needs to be created, is the access point wet or dry?
Frank was great and got here first thing in the morning. Diagnosed the leak and had it fixed within a couple hours. Highly recommend to anyone.
Our technician was the best! Very professional, courteous, good manners, willing to explain and the main reason we would call your company for future needs. Extremely hard working, did not waste time, very knowledgeable and cleaned up job site extremely well. This young man is a huge asset to your company and we were fortunate to have him as our technician.
Jill Falkenberry
7 months ago
The technician was great. He found a paper clip (?!?) in our disposal and saved us $400. We have used Williams Plumbing for several years and have them to be reliable, skilled and reasonable. Thank you, Williams Plumbing!! Shane, thank you for your honest and reliable work today!
Responded quickly on a Friday morning. Made repair quickly and professionally.
Chris Phipps
6 months ago
Frank was extremely professional and polite. Frank took care of our needs extremely fast williams plumbing entire staff was amazing can thank them enough
Margaret Bixler-Foster
a year ago
I had a pipe leak and woke up with the house flooded. I called on a Saturday morning and they arrived that very afternoon! James found the leak, accessed the pipe and repaired the pipe. I have used Williams Plumbing several times and cannot say enough about my experiences. I highly recommend them. James was very respectful of my home and stayed on the job until it was fixed, a very hard working young man.Very dependable and always called before he arrived.The best company I've worked with.
Patty Raulston
2 weeks ago
Sylus was very professional, knowledgeable, and did a superior job, on the plumbing work, on the bathtub plumbing! Williams plumbing has a superior staff, including the ladies, that are the initial phone contact, and booking the appointment! Thank you Williams Plumbing for providing outstanding service for the community!
Melanie Elliott
4 years ago
Tyler was amazing. Very informative and fast. As a first time home owner I needed a new kitchen faucet but had no idea where to begin. He came to the house gave me information on exactly what I needed to purchase and was back the next morning to install. The price was extremely reasonable and much less than I had expected it to cost. Will be using this company for all other plumbing needs!
Gary Henderson
9 months ago
We had a leak under the bathroom vanity on Friday afternoon. Williams were able to get someone out very quickly and fixed the leak. Thank you Jarod for your help.
Natalie Garrett
8 months ago
Frank did a great job and had the trap unclogged in no time! Williams always does a good job!
Lyndelle Spellman
4 months ago
Leak detection. He was great and
explained it all where I understood it!
Kristi Frank
4 months ago
Jared is the best! My dad has used Williams for years and always asks for Jared. I had to call this am for a possible gas leak and Jared came out right away. Such a great guy who truly cares about his clients!
Excellent service. Technician gave a very thorough evaluation of the problem and quickly fixed the leak.
Larry Falgiani
6 months ago
Joshua was the technician who installed my new gas water heater. He reviewed the current installation and asked if I had any specific requirements for the new tank. He was able to give me a firm price and described the new installation in detail. I accepted the price and he advised me he could do the work today. Josh worked quickly and professionally and answered any questions I asked during the process. He kept the area clean and promptly removed the tank and all other pieces that were replaced. Overall I am completely satisfied with his work.
We got our outdoor facet changed out and a gas ball valve for a new gas range. Josh was great! Told us up front what everything was going to cost. He was courteous and professional. Everything was done pretty quickly.
Technician (Aaron) was very professional and knowledgeable. Found our problem and fixed it in a timely manner. Will definitely use Williams Plumbing in the future.
Jared Deckard
4 years ago
They performed the repair in a professional manner, but it was not worth the price they charged. I was initially told on the phone around 7pm that it would be a $250 minimum. The plumber called and said the rate was double due to it being after hours. I assumed this meant the service rate doubled, but when he arrived and gave me the quote the minimum charge had doubled. They charged me $500 to replace a $40 faucet cartridge that took 30 minutes. I should have waited until normal business hours or used a more reasonably priced service.UPDATE: Someone from the company read this review and called me to get more information. They asked me several questions and I got the impression that their company policies were supposed to prevent this from happening, but the rules had been violated. Specifically they were supposed to have me sign the work order before they started working on it and they were supposed to offer me an alternative solution when I objected to the price. They suggested that I might be able to get a partial refund if I removed my review, but said it required approval and never called me back.
I have used Williams twice now. Once was a weekend callout ($370-not a holiday, out the door minimum charge) to check out a sink overflow. The plumber reassured me my plumbing was ok and was on his way. The second time was a weekday call out ($120) for a slow filling toilet and inoperable sink. The plumber was unable to unclog my sink as he didn’t have the exact tool needed to remove the clogged aerator. In an effort to utilize my callout, he turned to the toilet. I got a toilet rebuilt and a new freshwater valve for about $300. He was professional and courteous but it all seemed a little expensive for the work performed. As for the sink, I’m surprised the plumbers don’t have an assortment of aerator removal tools on their trucks. I ended up calling Delta and getting one shipped to my house and the problem was resolved in 5 minutes after replacing the aerator and debris. I was quoted for a new faucet for another $300, yet the faucet appears to have many more years left in it. Also, Delta recommended soaking the faucet head in half white vinegar and half water. This helped remove some hard-water deposits and free up the faucet. Feeling frustrated I’ve paid so much for such a basic job. The weekend callout rate is 3 times that of a weekday callout. This is not a fair practice, and I can’t think of many other industries where the weekend rate is so much higher. I am going to explore DIY options before I reach for my phone from now on (especially on a weekend). —- Gabriel Strom
When I read all of the 5-star reviews for Williams my first thought was that they had to be fake - nobody is rated so highly on a consistent basis. Well, that was before Bobby came out and cleared our drains. He did a great job and was a genuinely friendly guy - I'd recommend him to anybody. Now I know that the reviews aren't fake - there is a reason for all of the good feedback!
christopher DeLong
7 months ago
Great service so far. Chris was knowledgeable and had good suggestions for future repairs
Replacement of kitchen faucet. Had a problem and broke the cabinet granite. Handled in a professional manner with no finger pointing and accepted blame. Made great repair.
This was a swap out of a cracked toilet bowl for a new one. Caleb did a great job, and since he had to swap the tank over he needed to go get a new gasket for this model. No problem, he quickly too care of it and then hauled out the old unit. I have used Williams Plumbing several times, after some others, and they are my go-to plumbers.
Williams is the absolute BEST for plumbing services (and I have used too many)! They are prompt, reliable, professional and courteous. Sylus, in particular, has performed above and beyond expectations in both knowledge and expertise. Have highly recommended Williams to family and friends, and will continue to do so in the future. Thank you for the peace of mind your company has offered me and the excellent services and technicians you provide!
Troy was on time, respectful of our house and is a very personable guy. He replaced 2 outside water spigots with 1/4 turn valves that are much better than the original & cleaned up good when he finished. Price was about what is expected from a reliable licensed contractor. Troy is a good representative for Williams and I'll be keeping their # in my phone in case I need their service again.
ONG gas company doing work caused water issues. Gas company says not their fault. Water company service came out and confirmed the water meter and water was good on their side. Gas company had me call plumber. Based off Google reviews, I chose Williams at 8 am and provided same day service. Troy was amazing. He was super friendly, knowledgeable and clean (wore shoe booties on his boots indoors). Troy confirmed sand in the lines keeping water from entering. My experience with Troy was positive. I gave him a high five on his way out. Thanks Troy and Williams Service team for getting my water functioning properly within 4 hours of my original call. Excellent work team!
The man who came out to my house checked my water pressure I and said that was probably why my shower was dripping. He then went to his truck and did an estimate of what needed to be fixed. He came back in with a $3800+ price to fix my problem. I called another plumber who is a friend of mine and he fixed my dripping shower in about 15 minutes.The cost was $60. The Williams plumber charged me an $89 service charge. I was told I wouldn’t have to pay the service charge because they did not show up on the day that was scheduled.
Snyder Family
7 months ago
Thoroughly impressed with how our technician, Caleb, represented Williams Plumbing.Caleb was very personable, loved on & was patient with our ever-learning puppy. He was concise and informed us of some potential risks and things tobe aware of in the future.Looking forward to reaching out in the future for our servicing needs.If I could do more than 5 stars I would.
Stephen Bradley
4 months ago
We had a sewer backup. Williams responded the same day and took care of the problem.
Phillip Martin
2 years ago
Brian. The technician, was very professional and took extra time to ensure that I understood what my repair options were. He was very knowledgeable and polite. He did a great job and I would recommend him and Williams.
Brandon Patocka
2 months ago
Isaac was very prompt and knowledgeable. He explained each step in the repair process before executing. I appreciated his customer service.
Ryan Richards
3 months ago
Gentian that came out was fast, friendly and did a great job
Judah was friendly, courteous and punctual. He explained everything he was doing and provided advice on what to do to prevent any issues in the future. Also happy to know that their prices are much more reasonable than the service I previously used. Will call Williams Plumbing for future needs!
C. Randolph Phillips
4 years ago
Perfect fit!!! Caleb came out and immediately saw that the plumbers we had used twice previously to repair the problem had used cheap materials that failed rapidly and also told me the handles were loose because they don't make the old parts anymore so they substituted them. Caleb fixed it solidly with genuine parts that sealed perfectly. He was the best, above the four who had worked on it previously, and only one who knew what would fix it. He fixed it promptly with very efficient and knowledgeable work. Loved the result and know my family will also for a long time. My Best Choice Award goes to Williams Plumbing as far as I'm concerned.
Jarrod came out quickly after I place the call to repair our pre-rinse sprayer. He was professional and quick. When I had a problem related to a peripheral connected to the same line that was likely not his fault he came and resolved it the next morning. I am very happy with the service I got from Williams plumbing and Jarrod. Great customer service.
Frank was very timely, personable, and informative in evaluating the problem and getting the drain line properly cleaned so it drains effectively without major drain line replacement.
Sheryl Martin
4 years ago
Excellent service! Same day appointment was made easily and when a tech was available earlier I was quickly notified. Our tech, Josh, was great! Straight forward about pricing, what he was going to do to fix our plumbing, and even the parts he was going to replace. Highly recommended!
Nancy Bollinger
10 months ago
The service from the first call to schedule the appointment to the technician getting here (within an hour of my call) was courteous and very helpful. I will call again and will recommend Williams to friends and family. Thank you!!!
Michael Jordan
2 years ago
While the quality of the work seems fine there is a real disconnect with the customer. We have used Williams Plumbing previously so I thought it would be an easy go to get small kitchen sink repair of a new strainer installed and shut-off valved to the dishwasher.The work was being done at my house where my elderly mother and father live. The tech did not review the amount with my father prior to completing the work and did cursory description of what he was going to do.Work was completed in under 1.5 hours, including a run to the part store. Bill was $437.45!!! Tech as leaving said the amount seems high.... that is what the system says.Immediately Phoned Williams to discuss the bill. The service assistant said all she could do was push it up the chain to management to review. They would phone me Tuesday. Have not heard from them yet.The amount is double what I would expect. Was not informed of the amount prior to completing the work, and they don't seem interested in correcting it.Very Frustrated!UPDATE:Discussion with a account service did not correct to my satisfaction. They would only remove the initial service charge of $110.DO NOT RECOMMEND ANYONE USE THIS COMPANY!
Gina Schroeder
3 weeks ago
The company sent someone to check our plumbing problem the next morning. We received a notification that an employee,
showing picture, would be arriving at statrd time. The technician, Frank, was exceptionally nice and went over all of our options. He did a great job!
Chris Newton
6 months ago
By far, the best people in the industry. Don't waste your time with the others, honestly Williams Plumbing is the one to use. Job well done. Regards, Chris Newton.
leigh sowers
11 months ago
I am posting using my friend's gmail account for expediency's sake. I am Lia McMahon, posting a review for James. He was helpful, thoughtful, courteous and kind, as well as all the good qualities listed above. I find that he is a very good plumber. He was very conscientious and meticulous about his work and he left my yard, which was the work area, in beautiful shape. I also found him to be a very sweet man. He cares about what he does and he cares about people. I will recommend Williams Plumbing to others because of my experience with James.
Your technician, Syrus was very informative on the installation of new. Garbage disposer and kept me informed on the repair and guarantee.
My main water line busted right at the meter so had to shut the water off. I found Williams Plumbing on google with the best reviews. I called and scheduled service. James contacted me a couple of hours ahead of schedule to ask if he could come early since they had a cancellation. I said of course, being our water was off and we desperately wanted our water service restored ASAP.James and Triston showed up and immediately began troubleshooting and found the leak spot quickly. They wrote up the estimate and got my permission to proceed. They quickly dug down to the main water line at the meter and exposed the failed pipe/connection. Then they quickly made repairs and allowed the cement to cure. Once done they pressure tested the line confirming a successful repair. They left for the day as the Tulsa inspector couldn’t come until the following morning. After passing inspection James came back out and finished the job by filling in the hole.All in all, James & Triston did a fantastic job and were professional and efficient. They really are experts in their field. Williams Plumbing will be my go to plumber (James specifically) from now on. I will be referring Williams plumbing to my friends and neighbors. Thank you!
All I can say about this company is, wow! Troy came out and replaced our hot water heater and did an absolutely phenomenal job! Not only was he quick and methodical, he cleaned up after himself, he was respectful and courteous. We have additional plumbing needs and I will be reaching out to Williams Plumbing in the next few days because of how excellent of service we received. Thank you so much for being dependable when so many aren't!
Troy was very professional and punctual, but most importantly he is very knowledgeable and great at plumbing. Everything he touched was taken care of and fixed perfectly down to the most minor detail. I am extremely happy my service guy was Troy, I felt like I could trust his judgement whole heartedly. He explained everything to me in detail, with patience and kindness. The quality of his work is superb! It feels like we have a new house now! So incredibly grateful Troy came to us today! Thank you!
Both Zach and Frank were great. Zach got our shower drain working as it should and Frank switched out the fill valves and flappers on 2 toilets efficiently. It's been almost a week and everything is still working as they should. 🙌🙂
Kyle & Lynell Shadid
a year ago
Leak was quickly detected and the problem identified and repaired. We appreciate the company’s quick response and the professionalism of the service technician, who was very friendly and did not try to “up sell” or unnecessarily increase our bill, as has happened to us with other plumbing companies in the past.
Lydell Walker
4 months ago
Found my leak problem, quoted me,& did great work
Madison Ramoin
a year ago
Caleb was our tech today and he was thorough in his evaluation of our concerns, clear in the delivery of issues and options, and professional in the actual work. He was on time, worked quickly, and was enjoyable to converse with during the process. He helped me and my husband understand our issues, and we feel great about the work he did. We would highly recommend him.
The plumber was not able to get the main drain unclooged with the equipment he had but he definitely gave it his best but despite that I still had to pay an extra $750 for a jetter to try to unclog it on top of the $170 I already paid. Not a big deal, really sucks to shell out that much cash but that's part of the game when you have multiple rental properties. Overall williams plumbing did a decent job. Could of adviced me in such a way to save money but they didn't. It's not their fault. I take full responsibility for the lack of due diligence on my part, because maybe that's just thier culture.
Very professional. Arrived on time. Gave a clear and concise estimate. Came prepared, worked fast and thoroughly and did a great job. Would highly recommend 100% of the time for a slab leak repair such as ours.
Their communication is stellar. They are timely and made great efforts meet schedule they promised. All of this was overshadowed by charging a fee for the service and product that is almost twice as much as other companies. I told them I would go through with the install since they committed to us in their schedule, I would commit to their service even though the price was so out of bounds. I tried to get a break down from the installer based on the product and install fee, but the breakdown was never made clear to me, which was frustrating. It was only reiterated that even though I thought it was expensive, this is their up front pricing policy and it should basically be sufficient enough to either accept or decline. I felt the right thing to do was to go ahead and do it. I would just caution you, if you assume the pricing is going to be on par with other companies like theirs, don’t. The installer was very fast, and very polite and professional. Nothing about our conversations were contentious at all, but I was certainly taken aback and very frustrated. The technician, John, handled my frustrations very well. The reason for my rating is quite simple. I’m never one to go for the cheapest bid. But I think there is a time when service and cost don’t equate to value, and a 60-70% increase is certainly outside that window. EDIT: Based on the review response, I felt I needed to be specific on the value despite the fact it was never broken down for me when requested. Their technician was there under an hour. Less the cost of the product they installed, their labor fee was the equivalent to $300/hour. Williams also said that included a 90-day warranty. I've reached out to others who have stated that their fee would have included protecting their work within 90 days without hesitation. Others also would not have charged more than an hourly rate if they were not there so long.
I was so impressed with the quick response to our needs. Kyle showed up when he said he would and asked about all our needs. After that, he went to work immediately. Since it was late in the evening, he finished up one area and then showed up the first thing the next morning. I would highly recommend Williams to anyone who has plumbing needs.
joey spencer
6 months ago
Williams Plumbing was great. Sylus helped us out big time and was great with communication and kind. 10/10 Quality company!
First, I got an operator after selecting my required request. Minimal mechanical intervention. Second the technician called & gave me an eta. He finished his other appointment & I okayed a earlier time. He came, listened to my concern. Then went about his inspection. He then showed & explained the results. Very professional. I will be using Williams Plumbing if needed, in the future.
James was the Williams Plumber that took the call. Water was shut off to the house. He showed up promptly in the morning got to the issue and repaired quickly to get the water back running to the house. Came back the next day to finalize and clean up once city inspection took place. It was appreciated for his work.
I had a long list of things to be fixed and figured out, and they scheduled me the day I called, were early in the window in which I expected them, and James was quiet, careful, neat, thorough, explained everything clearly and gave me good options. I would be happy to have him work on my home again, and to use Williams again, who have done many big and small jobs for me over the many years since I made a lucky phone book pick for an emergency Sunday call.
I originally called Williams Plumbing because I believed I had a leak in a water pipe. But Aaron tested for water pressure and checked to see if the water meter was running. Since those looked normal, he checked the faucet kitchen sink. Turns out my low pressure was only due to the dirt, rust and other stuff had clogged up the aerator. Instead of paying a thousand dollars to fix the problem I only had to pay the service fee of $89.00. Aaron was great, he arrived when he said he would and he helped me understand how the water works and also helped me learn about reading my water bill. I believe he should get a raise. I have nothing but high praise for him. He was great.
Gary Honeycutt
a month ago
Trevor did great job locating and fixing our clogged pipe. It wasn't a simple fix it took snaking several locations but he wouldn't give up until he found the problem and corrected it. Very great full.
We had a pool contractor cut a gas line late on a Friday afternoon. We called Williams and James came over within an hour and made the necessary repairs. We always trust Williams to explain the options and do excellent work. Highly recommend.
Michelle Singer
a year ago
I have to say how wonderful Caleb was when he works on our plumbing. Our old house has had him out on more than one occasion. He is thorough and explains everything. Super smart and very friendly. Williams is our go to!
Just like the last time I had them fix something. They came in, did the job professionally, cleaned up and left.
beckie freeman
a year ago
I could not be more pleased with service from your office staff. Everyone was so careful to make scheduling and also charges Crystal clear and even sent me a good picture of Frank, the plumber. Even if you had not asked for a review, I would have sent one to you because his service was fast and accurate.with no problems! He was so nice and a real professional representative for your company!
Katelyn Prewitt
a year ago
Caleb Was very polite and knew what he needed to ask and how to do his job. He fixed our problem very fast, and even helped us figure out what the next steps could be. He helped get quotes and tell us the pros and cons of buying on our own or through a company. I will definitely use this company again in the future for other issues!!
Two new water heaters installed, three new toilets installed and new water filter system installed. Also, they noticed a loose faucet & repaired. One of the most thorough & professional companies we have hired, from the initial phone call, to the appt., to the 1st visit to give us an estimate, to the completion of the project. Two days from start to finish. Products came from local, reputable source that I have used myself before. They worked so fast and so hard. Only took lunch break. Very impressed and would highly recommend this business. Highly praise Troy and Isaac for professional work and instruction of process and use. Very considerate and polite too!
Frank, a Williams Plumbing technician came out and cleaned out the sewer drain on Monday. On the following Saturday the sewer backed up again and Frank came back out and redid the clean out and didn’t charge for the service. He even offered to clean up the basement floor where it had backed up. We still may have a problem with roots in the line but I feel like he definitely provided good customer service.
The Faceless Fiend 138
3 months ago
Sylus was extremely professional, courteous, and explained what he was doing during the process of fixing the issue. Definitely provides five star service!
Great service ! Isaac was wonderful. Very knowledgeable. He made sure I had the correct shower head and he even did more work than I had originally thought I needed. He is the best!!!!!
Frank showed up timely, did great work, and fixed our plumbing issues.
Highly recommend!
brandon huerta
a year ago
James came out this past weekend on an emergency call. He was very responsive and professional. He was able to get our business up and running in a timely manner. We at Commercial Metals Company will definitely be reaching out again when we need help. Thank you James.
Brenda Kimery
7 months ago
Frank knew what he was doing and worked for hours to fix all of our plumbing problems. He was friendly but quietly went about getting the job done for us. We are very pleased. And the woman who took my call couldn’t have been nicer. We will recommend Williams to all of our friends. Thanks, Frank.
Frank did a great job, quick and efficient. The work looks good and more importantly, everything is operating perfectly. A five star performance and my highest recommendation for friends, family or repeat service.Had to have Williams Plumbing and Drain fix a leak for us the other day. Again, we cannot recommend them enough. Not only do they send a notice saying that they will be there in 10 minutes, but they post a picture of their technician so you know you can open your door safely. We had Caleb this time around and not only did he recognize the leak, but fixed another problem that our remodelers did incorrectly. Top Notch Service!
Chris arrived just before lunch and had the job completed pretty quickly. His repair was an improvement over the previous installation and should solve the problem of winter freezing due to water backup in the old pipe.
Joshua did an excellent job fixing my shower! I was having issues with the handles, faucet, and shower head and he took care of all of my problems quickly! He also took the time to explain options to me, benefits of each, and his best recommendation. Pricing was also great ( I had compared with a few other companies- it was even cheaper than my home warranty quote). Thank you Williams & Joshua for a wonderful experience!
From call to obtain service until the repairman left they were nothing but polite and gracious. Kyle, their repairman was nothing but a perfect gentleman always having respect for me and my house. He was through in his inspection of house and attic and fixing problem. I would highly recommend this company; if all of their employees are as considerate as Kyle then you can’t go wrong.
Frank did a great job. Pleasure to speak with him as well.
Jason Davenport
3 months ago
Professional, clean, friendly, up front on repair needs and cost, good communication, Completed job quickly, and left no mess behind.
Brenda Worthington
a month ago
They show up on time.
Professional people
Do what they say they will do with a friendly smile.
I call them for all my plumbing problems
Gloria Shirley
2 years ago
Wonderful, absolutely wonderful young men and service! Sylus, John, and maybe especially Stephen were ALL so professional, personable and friendly. We deeply appreciate the job they did and how nice they were. Stephen even asked for paper towels and cleanser, then cleaned my shower after repairs!! I’ll never use any other plumbing service but Williams! Thanks, guys!!!
Keeping things short and simple. I first called in explained what my issue was and before offering to service the person I was speaking with asked if maybe I had a warranty with another company that came out prior to their visit. I went ahead and scheduled someone to call me and while I waited I checked on possible warranty and therewas not any. Stephen called after a text with his info and picture was sent to me. He was able to come out even though I was not able to be here, my son was, and after he looked at the issue, called me, gave possible solutions to the problem, did the work, called back with a little other items we needed done (things I was going to do but didn't have time to), best part he was able to bill mute via E-mail so I didn't have to come back to the house from a job. After I made the payment I sent him a text and he closed our ticket!
Melissa Warren
6 months ago
Timely. Knowledgeable. Friendly. Excellent service. Very happy and would recommend Williams Plumbing and Kyle to anyone.
Thomas Johnson
5 years ago
Exceptional service! Had an underground water leak at my mother's home which needed located and repaired. Williams responded promptly and found the leak quickly and repaired it the same day. Aaron D. and crew were complete professionals as well as the dispatcher I spoke with on the phone. The cost to locate and repair the leak was totally fair. I would certainly recommend Williams plumbing and I plan on using them again in the near future for other needs.
Jonathan Renner
2 years ago
Aaron Dill, with Williams Plumbing, and his team did an amazing job installing a tankless water heater in our personal residence. Aaron came out for the estimate and explained the process in detail. We had four estimates and he was the only plumber that would go on our roof to install the vent himself, saving us hundreds of dollars. Other plumbers required a roofer to do the vent work. He also was very intentional about placing the vent so it is not very visible from the front of the house. His attention to the small details during the estimate and while the work was performed was much appreciated. I highly recommend Aaron and Williams Plumbing.
In our upstairs master bath ee have 2 vanity sinks and a shower that were not properly draining and the sink p traps had developed a small leak. It’s an older house making it difficult to get plumbing snakes to work properly. Frank had a difficult time but eventually was able to get everything cleared for us. It was a messy job, but he thoroughly cleaned up the mess when he completed the job. I highly recommend Williams for all your plumbing needs !
Charles Highfill
9 months ago
Called Williams at about 3pm Tuesday of thanksgiving week. They responded with technicians for scoping our drain lines with a camera at 4:30, promptly figured out the problem and wrote an estimate by 5:30. That was the best service I’ve ever witnessed from any service company. Thanks, Derek and Riley!
Danielle Terrio
4 years ago
Aaron and his teammate were efficient, coordinated, and thorough in a major diagnostic inspection of our house. At my request, he led me through all components of this diagnostic and comprehensively explained the plumbing in my house. His report detailed service recommendations as well as healthy parts of the house. Thanks Aaron! Great work. 5 stars for DX work , and I am waiting to schedule service until my Home Warranty company responds with coverage details.
Tyler Thompson
a year ago
Jerod was very professional, and truly helpful in getting exactly what I wanted done. I highly recommend him, and would love to continue using Williams Plumbing if Jerod represents the company as a whole.
Philip Haas
10 months ago
John was professional in every aspect and made me a believer that quality plumbing is still alive and well. I’m from Muskogee and HIGHLY recommend John and Williams Plumbing…extremely satisfied.
Martin Jensen
2 years ago
We had a problem that came about because of the heavy freeze. Our kitchen faucet froze up on Friday night. I managed to get it thawed Saturday morning, but the flow was reduced by about 60%. My technician told me what it might be and talked to me in plain terms throughout. It turned out to be not so serious (we were concerned there could be an internal leak that could pose a structural threat).He was friendly and courteous. He made friends with the dog. He did a great job and explained himself well. A great confidence builder.
The plumber incorrectly installed the faucet and the handles are almost impossible to turn. When I asked to speak with a manager and have someone come fix it, I was blown off for multiple days. Would NOT recommend.
Meghan Goulden
2 years ago
Our water heater broke late Saturday night and leaked into our living room and dining room. We tried for hours to get a plumber out on Sunday morning. William's was the only company to respond. They got to my house, same day, with all parts on hand. On top of this, they had to drive an hour to get to my house. Chris J was amazing. He replaced our water heater and got us up and running in time for my kids shower for school the next day. I highly recommend William's for your plumbing services.
James repaired a root filled sewer line that I had dug up and exposed. After the quick repair, he used the auger on the line to make sure it was free the rest of the way. Once the job was complete he offered to back fill all that I had dug up and did so as part of the service call. He will be back to fix a bathtub drain that was incorrectly installed by a previous home owner. Williams is the company I will use, exclusively, from now on. Couldn't be happier.
James was very informative throughout the process of identifying and repairing a main line pipe collapse. He helped make a difficult situation easier. He was efficient in the work and charged a fair price for the quality of work performed. Will be sticking with Williams for any and all future plumbing needs.
Daisha Driscoll
3 months ago
I had Caleb repair some issues in my bathroom sink and he was awesome, he helped me with more than I asked! Definitely give him 5 out 5, super nice, good conversation, and finished the job quick :)
Jennifer Philp
5 years ago
I was very impressed by the responsiveness, professionalism and expertise of the Williams team. I received great service both over the phone and in person. Caleb did an exceptional job of explaining the plumbing issue, providing me with an estimate and completing the work in a thorough and timely manner. He was helpful, friendly and courteous. I highly recommend Williams and will definitely continue to use their services for my home's plumbing needs.
Called Williams Plumbing ….my experience was excellent!! Not only did Frank fix my problem ….but he actually listened and accomplished fixing my problem in thirty minutes!Another company (Mullin) didn’t listen, balked at snaking the mainline…..over-charged me, took 1 1/2 hours to not really fix the problem “long term”Williams picked the pieces that their competition left…..I will always call Williams from now on!
Michael Furey
a month ago
Frank did a great job. He diagnosed the issue quickly, identified the solution, and handled the repair all in one visit. Same day service, total transparency at every stage as to the price of the repairs and the work related.
Bobby the plumber did a good job. He was on time and was professional and did a good job.
Felt like him, and his partner definitely knew what he was doing. My opinion, he was very quick, and professional. I feel he did a good job and I don't have much to worry about. He informed me on all the issues and showed me everything he was going to replace. Definitely happy with my visit today
Virginia Prechel
a month ago
I called them to replace and plumb my kitchen sink. They did an excellent job!
The technician Frank helped get my hot water back on. He replaced the old gas valve with a new gas valve. The hot water works now.
Shane was my tech & he was awesome. He was professional, friendly & did a great job on my bathroom. He fixed & replaced hardware for a leaking sink, shower & toilet. No more leaks & the new hardware looks pretty sweet. Will definitely use this company again & request Shane as my tech.
With so many choices of Plumbers out there, it is difficult to know if you are choosing the best one. I have use several Plumbers in the past, and nobody was able to completely fix this slab leak. I was blown away by the expertise, knowledge and professionalism with this company. The Plumbers names were Derek and his assistant was Trevor. For starters, they arrived right on time. Derek was very confident and knowledgeable.He regularly updated me on his progress along the way, and what he was doing. In my line of work as a Project Manager for Aircraft Engineers, I work in details all day. I was very impressed with Derek's level of detail, methodology and how he was able to meticulously isolate each section of pipe until he was able to pinpoint exactly where the leak was. Both Derek and Trevor worked well as a Team and knew exactly what they were doing. Derek discussed recommendations for next step and I believe he was very open, honest and fair. Also their pricing structure is very fair. I would highly recommend these guys to anyone! I also discovered that Derek is a Christian that walks the walk and represents his company well in the community. Great job Williams!!! You're a better company because of these two professionals! 5 stars? Naw! Let's give then 6!
Williams sent Bobby in answer to my very panicked call to them about a water break in my back yard. The faucet broke and water gushed out into the yard; I haven't a clue how long it had been since the break. I didn't have a regular plumber so was at mercy of someone to realize how serious the issue was to me. Out of 4 requests for emergency service only Williams got someone out in record time compared to what the others were able to provide me. Bobby was compassionate to my situation and recognized my panic. He was calm and said the magic words let's get it fixed. He was professional, confident and in control of the situation. My many thanks to this gentleman for his expertise. Thank you to Williams.I now have a plumbing company and a preferred plumber. I have to recognized the staff who took my call, were calm in the face of my fears and who handled me and the situation perfectly and professionally. Thank you to you ladies as well. Peggy Byrne
Daniel Greene
6 months ago
The tech was fast, timely and very professional. He was very capable and fixed the problem in less than 15 minutes. This is the second time I have used Williams and I've never been disappointed!
Frank was polite and got the job done in a very timely manner.
Lisa Trussell
2 weeks ago
Had to call Williams for an emergency issue over the weekend- experienced a quick response with great communication!
Love Williams Plumbing I use them every time I have a problem with my rental property’s I definitely recommend 100% they are very professional
The main line was clogged . I tried to fix it myself. I unclogged it a couple times but it kept clogging backup. He didn't waste any time everything flowed out great. The price was better than any other company I contacted. Best value. The technician was very professional and friendly. I was quoted a price and they stuck to it. I feel blessed to have met with your technician today.
Yvonne Lawrence
4 years ago
I called Williams this morning and Chris was here before noon. Chris did an excellent job. He explained what all he had to do and kept me posted thru out the project. He is definitely an outstanding individual and an excellent representative for Williams plumbing. Thanks to Chris and Williams for caring about the customer.
Christina Carter
2 years ago
Stephen was immediately empathetic, professional, helpful, and efficient. He responded to my call within 30 minutes after I had been put off by another company for three weeks. Call Williams Plumbing if you want anything done quickly and right.
After calling several local businesses and leaving messages, and getting nowhere. I called Williams Plumbing which was two towns away.I called after 5 pm. I got the friendliest and professional receptionist. She asked all the right questions. The next day I got my outdoor plumbing repaired.The friendly professional repairman even slipped on shoe covers every time he entered my home. I would definitely use Williams Plumbing again.
We had our entire house repiped. Derrick and his team were very professional and efficient! They answered any concerns and questions that we had. They worked very hard and completed the entire house in only four days! I would highly recommend Williams for all of your plumbing needs.
Troy did a great job fixing our water heater tank. He was patient answering all of my questions and he was so nice . Thank you so much!
Came in this morning and removed the valve sensor on my new soak tub that was installed when the house was built last year! It was causing the water to run luke warm, he had the valve adjusted and sealed within the hour, my water can now cook lobsters hahaha,. He came on time took great care my soak tub, and HE CLEANED UP AFTER HIMSELF, that was a huge deal to me! 5.5 star service from my guy. All love over here in jenks OK
Bobby was GREAT!!! I've never had to hire a plumber before, and had no idea what to expect, but Bobby put our minds at ease. He insured us that he would get it taken care of, and he did. Even with the unexpected hang ups with the drain (we had our drain snaked) he was professional, and got the job done. I will definitely use Williams Plumbing again as long as Bobby is working with them. Even the dispatcher was awesome. Excellent customer service from beginning to end. Thank you so much!
Steven Flores
6 months ago
Frank is very knowledgeable and professional. He assessed my plumbing problem, got right to work, answered my technical questions, gave good advise. I recommend him.
I had lost faith in service company’s over time but I do believe Williams has it still and the do care what a surprise for me I now have them saved in my contacts and that’s a honor
Frank was very professional and was fast and efficient. He explained what was needed and did the repair.
This my second time to use Williams Plumbing and highly recommend them. Aaron was my service tech both times. He is very thorough and professional.
Lal & Lydia Khuptong
2 years ago
Sylus, the field technician, did an excellent service and fixed the problem in just few minutes! He is very knowledgeable, professional and caring. Since this is our first time calling a plumber, we were hesitant and skeptical. So glad we called Williams Plumbing. Just call to fix your plumbing issues!
Darrell Scott
10 months ago
Frank was very professional and was able to quickly clear the clog n my sewer line. Frank even provided me with helpful tips and preventative steps to taken to ensure line stays clear.
Scott Vaughan
11 months ago
Frank at Williams Drain provided outstanding service today. I was able to get a next day appointment, and Frank called 10 minutes ahead of arrival. He was professional, courteous, quick and thorough. I’d definitely use Williams Drain again.
James Hamilton
a year ago
Stephen and his crew did a great job on replacing our sewer line. They were able to get through some tough tree roots and were careful of the gas line close by. They also found where the line to the kitchen was tied in and replaced part of that line going to the sewer. They also covered back where they dug very well and used the backhoe to help flatten out the ground. Stephen was very knowledgeable and professional. Williams did a great job. I had concern about the job beforehand due to the tree and it being a big job. I'm very relieved and happy with the job Williams did. Thank you
Fábio Apolinário
a year ago
James is a great professional. He is excellent in what he does and when you have plumbing issues it is always stressful, but this guy seemed very competent and brought good peace to the issue.
Thank you, James!
Ericka Muempfer
a year ago
Caleb did a wonderful job! We needed an emergency repair and he was quick, professional, and understanding. I would recommend Williams to anyone seeking good, quality service. Thank you Caleb!
Sylus did a great job of finding and fixing the problem! Very happy with his service and attitude. We've been happy with Williams every time we've called on them. Thank you!
Frank was quick and professional in repairing my water heater vent pipe. This company responds quickly and is always great with their service. Thank you Frank!
Clarence Crisp
2 years ago
The service technician Frank was very knowledgeable and friendly. Kept his mask on at all times during the repair, which is very important to me. Provided quick service and cleaned up after himself.
I received same day service when I called about not having hot water in the master bath. Brian was prompt and quick to diagnose the issue suggesting a fix so that the issue did not occur again. I will call the company in the future when plumbing services are needed.
Bruce Tifft
11 months ago
Frank was awesome. I had a hot water tank line leak. He was there super quick and really nice and introduced himself immediately and did quick work. Had the parts on the truck. In and out really fast. Amazed me. Easy to talk to guy and knew his stuff. I’ve used them before and will definitely again. Fast easy process.
I have used others in the past and by far Williams Plumbing was the best in all areas. Frank was courteous and professional and actually took the time to do the job right. They stayed in contact with me and was very thorough in the clean up and actually asked me if I was satisfied..! Yes!
plumber came out he was very professional and polite .he had to crawl under the house , i could never do that . It was really hot 98 he work straight for 4 or 5 hours ,and never said a negative word . williams is a great company , because they have great worker ,, thankyou
Donna Seabolt
a month ago
Frank did an amazing job replacing my hot water heater! Great service, very professional and quality work.
Frank did an excellent job explaining the issue and it would be taken care of.
I was extremely lucky to have stumbled over Williams Plumbing on Google. From the first phone call I was amazed at the quality of your customer service. Larry came to my house quickly and went above and beyond to help me with a clogged clean out. Unfortunately he wasn’t able to fix it and recommend hydro jetting the line. So I called for a second appointment (Katie was awesome as well) and Tye was sent out, who also was also quick to respond. Everything was explained throughly by both Technicians and I couldn’t be happier with the entire experience. I will be using Williams from now on! Thank You!!
Kurt Enkelmann
6 years ago
They had a cancellation on day I called and were out in about an hour from when I called. Troy was very friendly and knowledgeable. He gave me details of issues and how we can fix it. He completed the work I decided on and gave me an estimate for the longer term solution. I appreciated his honesty and not trying to oversell me services at this appointment. I would definitely recommend them for plumbing work and will use them again for next plumbing needs.
Thank you Frank for your amazing service today! We appreciate the same day repair and professionalism you demonstrated. I am thankful to have my kitchen back up and running today. You definitely gained a loyal customer and we will highly recommend you to our friends. Frank also saw a package was delivered and brought it in to us. This type of service you just don’t see often! Job well done.
Lisa Linthicum
7 months ago
Frank showed up on time, was kind, and very professional! We truly appreciate him and Williams Plumbing!
Mellody Monster
4 days ago
Troy came out to fix my water tank today. He was super friendly and did a great job. He had the hot water working again within a few hours, plus he drained and cleaned it too. I really appreciate the good, professional service and would recommend to everyone in this area 👍
Richard Smith
3 years ago
Very competent and friendly. Gave us helpful hints on best ways of upkeep. Arrived on time and quick response. Will definitely use Williams Plumbing again! RichardAnother service call with more great timely and professional help! Couldn't be more pleased with all aspects of their services. Thanks again Williams!
Bob Lambright
8 months ago
Bobby did a great job. What was planned as a small fix turned out to be an all day job; and Bobby stuck with it making sure everything was installed correctly and working as designed. Couldn’t be happier with the work.
Lisa Westmoreland
3 months ago
Called at 3pm on a Friday- they were all very nice- did not rush and did same day replacement of water heater. Awesome customer service. Tech Kyle explained everything well. Very pleasant experience from start to finish.
Frank did a great job of fixing our toilet. We have always had great service from Williams Plumbing!
Sheila Brown
8 months ago
Hi words cannot express the great job Troy did I say really a 10 the technician Troy work non stop he put his all into the task and doesn't stop until he knows he did his absolute best he represents Williams Company 100% I wish the other companies in Tulsa would use your standard 😉hedid a great job.!!
Caleb was very communicative and punctual. He went out of his way to be clean, even asking for a garden hose to clean the drain snake before he brought it in the house to use. He cleaned up continuously during the whole process and again before he left. He was very friendly and easy to work with. He offered good suggestions about how to avoid the problem in the future and made sure everything was completed and cleaned to my satisfaction before he left. The service was performed for the price originally quoted. This was a very positive experience for me as a customer.
Give Judah a raise ASAP! So professional and helpful. You can tell he’s experienced and a problem solver. Super happy! Will be using Williams again.
deborah roach
2 months ago
Explained things simply and gave me option. They will be back. Wish it was going to be same guys
martha casillas
11 months ago
It was pretty easy to do my appointment over the phone, the rules were explain very clear, they were able to give me close number to the cost for the work. James gave me the final cost upfront, he was wearing his shoes covers which a really appreciated, he explained the process and findings, and he made himself available to answer any questions the engineers may have, kudos to him!Good business to do business with this company.
Frank was prompt and went over charges before beginning work.
Williams is a trustworthy company. They have always provided us with the best quality work. They fix it right the first time and stand behind their work.
Justin Smith
10 months ago
James did an excellent job fixing our plumbing problem. He was on time, professional, and went above and beyond. Even finished the job two days ahead of schedule.
Chris was fast and efficient, very knowledgeable in his field. Not only was he professional but he had a positive, compassions attitude about my situation even after a long grueling day of on call repairs. Thank Chris for your efficiency, professionalism, compassion, and most of all knowledge of your field. I will use Williams again, just to get Chris.
Patti Elliott
3 years ago
The service tech got to our address in a timely manner. He introduced himself and was professional and knowledgeable. We have used Williams before and so we were comfortable with using them again.
Stephen Leslie
2 years ago
Stephen and his helper were very friendly and professional. Thankful for their help on the first job I needed help with this week. On the second job, Frank showed the same expertise and diagnosed and fixed the problem quickly and was very friendly as well.
Mary Anne Van Dalsem
3 years ago
The plumber was able to get to us very promptly. He was very hard working, and thorough. I was given a possible price for the service and that is what it cost. Convenient to pay with a card. We are extremely happy with this company. Will definitely use them again.
joyce yargee/galloway
11 months ago
The young man was very professional and I appreciate that. I truly believe he deserves a raise he's very professional in what he does.
Thank you so much for your service and I shall be using you in the future if I need you God bless! 👌✌️
kim phillips
2 months ago
We use Williams at our restaurant as well as our home. Williams is professional, very reasonable on pricing and always on time. Wouldn’t use anyone else!
Everything about our experience with Williams Plumbing was fantastic.For safety, I received a text verifying who my tech would be and their picture. Tech was on time and very professional and kind. He solved the problem within minutes.Williams Plumbing will be our go to plumber for any future needs for sure!
Jerry Pickens
7 months ago
Frank arrived on time, did his job professionally. He was respectful and courteous.
Elaine Owens
10 months ago
I want to give a big shout out to James the technician and Williams plumbing for doing a great job, I had a water leak and gas leak and they both were taken care of. James was a very nice and caring man. Williams plumbing saved me $4,000.00 plus which I was quoted from another company. For any plumbing needs I will recommend williams to anyone.
Kyle did a great job. He was courteous, prepared, professional, and thorough. He was also very efficient. I couldn’t be happier with the work.
I had my fist experience with William’s Plumbing today, and let me tell you, I will never use anyone else! I texted my information to them through their website at about 10:30 this morning. They called me back and had a technician here in less than an hour. My problem was diagnosed in minutes, and with my permission, he began fixing the issue right away. The technician, Troy, was very professional and polite, and explained everything he was doing. The job was finished in just a couple hours and everything is working as it should. Thanks William’s Plumbing!!
He came in and instantly knew what the issue was and after he finished working I was left surprised. I was definitely expecting a bit more back and forth with solutions and pricing but was left amazed at the price and knowledge they demonstrated.
Jessica Cloud
3 weeks ago
Thank you Frank!!! You were very nice to deal with.
Billy Hutcheson
a year ago
Frank was excellent! He arrived on time and explained the issues we had and how the repair was going to go. Estimate was up front and accurate and the whole experience was professional. I will be calling Williams again if I have any future plumbing needs.
Very professional and informative!! They worked fast and had my problem fixed in less than an hour. Hopefully we won't need a plumber again soon, but if we do, I am calling them back!!
Arianna Hooks
7 months ago
The technician was very professional & friendly. They did a great job in a timely manner. I recommend Williams Plumbing to people that I know.
Caleb was great to work with. He called ahead of time and showed up quickly. He determined what the issue was and gave us a quote before beginning any work. He had the repairs made very quickly, explained everything and gave advice about to look out for in the future. Very pleased with the experience.
Kenneth Calabrese
6 months ago
Original invoice I signed was for $257.89 and when job was complete I was charged $346.67. In the past the service charge was waived if work was done. I was never told this was no longer the case, though I was told by the dispatcher there would be an $89 service charge, I assumed it would be waived as usual.This practice is equivalent to bait and switch. Since the charge for the replaced parts is so exorbitant, it obviously includes service.If the service charge was to be included, it should have been on the original invoice.The technician was both competent and professional. He was only following his company's (Williams Plumbing) questionable policies.Late entry: Since writing the above review, a manager for Williams Plumbing called me and apologized for not having the service charge listed on the original invoice. They are refunding to me $89 (the service charge). I am appreciative of that and have changed my rating from 1 to 4 stars. I'm not giving 5 stars because while now including the service charge in the cost, the price of parts and service did not decrease. This was a crafty way to increase prices
Bill VanVolkinburg
a month ago
Called for sewer line back up. The plumber was on time, very courteous and professional. He quickly took care of the problem and even checked other plumbing to make sure there were no other issues. Great service!
Cheryl Harris
3 years ago
Another wonderful service call by William's plumbing! As usual, the technician, Larry, was great. He has helped me at two locations over the past several years. He is a good person and I enjoy doing business with him. All of the William's technicians (Chris, Ryan, Bobby, Larry, etc.) have been wonderful to work with and I would highly recommend this company.
William Peter Grasso
11 months ago
Great job by Trevor cleaning out a badly clogged drain line. A bit of a challenge due to difficult access, but still done quickly and neatly. Thanks to the folks at Williams once again.
Sylus was friendly, fast, and explained everything he was doing as he went along. Problem solved! Highly recommend.
Very responsive front office. Quick to answer and schedule and follow up by text. Needed an ancient leaking gas riser replaced. Plumber James was on time, friendly, easygoing, thorough, polite, professional in every way. Quickly estimated and was honest about potential for addl costs (never know what might be found when digging is involved ...). Work was done quickly and competently and photographed at various stages. Work site was cleaned up to the condition it was in prior to starting. A great and satisfying service experience.
Tim Bugbreaker
8 months ago
Caleb found the issue quickly and was able to fix it quickly. He is also knowledgeable, skillful, and a great person! I recommend him anytime.
Frank was so amazing and communicative about a bad situation with my plumbing. Can’t thank this company enough for making us feel appreciated and taken care of at quality prices.
Judy Bridwell
8 months ago
We were pleased with the availability of an appointment time and very pleased with the technician and the results were what we needed and expected. Thank you.
John was excellent. He called with updates. He was very kind. He done a great job. Wil recommend Williams to friends and will gladly use again if needed.🙂
Stephen arrived quickly, and provided amazing service. He was straightforward with us, and gave us recommendations for the future. He was extremely thorough, and explained his entire process. I will definitely call again!
Stacy Hammond
4 years ago
We had a cracked garage disposal. Our technician Tyler was able to determine the problem within minutes. He took the time to show me where the leak was coming from and what the likely cause was. He installed a new garage disposal very quickly and professionally. He did excellent work. I would definitely recommend Tyler and Williams plumbing. Much better experience with Williams then I had with Mullins plumbing.
Misti Mitchell
6 months ago
Love this company always quick to come out, tech we had out this time was amazing got us all fixed up had a list of things needing to be repaired on rental, was completed super quick and at a very reasonable price! I will call again next time I have a plumbing issue
The technician repaired the outside hydride and it’s working great. He also gave estimates on items that might be needed later down the line. Excellent customer service
Joseph Inglima
8 months ago
Awful service. My pipes had frozen over on the 23rd so I called the company to fix the issue. Took them almost 4 hours just to arrive at my house and $460 for their service. There’s running water in the house now (kitchen sink is still frozen over), but one of my pipes bursted and is currently flooding my backyard. After being on hold for an hour, they answer and say they wouldn’t be able to make it to the house until the next morning, and state that a bursted pipe isn’t deemed as an emergency and “it should be fine until the morning,” and is going to cost me at least an extra $350. It’s a really great service if you’re looking to spend over $800 just for them to get nothing done.
Damien Hartzell
2 months ago
Frank was out today to flush our hot water tank. He was professional, quick, and friendly. He was also helpful with insight and advice. Thanks for the great work!
Claudia Patrick
2 years ago
Larry was my drain specialist, and he arrived right on time, explained what he was doing, and how much the service would be. He was friendly, informative, and respectful - using booties when walking through the house. He performed the work on the kitchen sink and shower, and cleaned up afterwards. I would definitely call Williams Plumbing and Drain Service again and ask to get Larry.10/16/2019My technician was Joshua. He arrived on time and knew how to do all of the four jobs I needed done. Even after going out for parts and installing a completely new bathroom sink stopper and fixing two outdoor faucets, the cost for his visit was super reasonable. He was friendly and courteous. I will contact Williams Plumbing and Drain service in the future.
I have been using Williams for a few years now. Larry was who came out today and he was so wonderful! Aaron had been who I had previous and he was awesome too! I love that Williams does great work for a reasonable price!
It was such a pleasure having Jerod repair our plumbing issues. He was very knowledgeable, professional and worked with excellence. I would highly recommend Williams Plumbing for all your plumbing needs.
Great, reliable service with quick response and quality work.
Troy was very professional, personable, and did a great job replacing existing copper lines with PEX and new laundry valves for washing machine connections.
Zach came out to fix my plugged sinks in the bathroom. He worked his magic and the clog was gone!
First time to use this company . Will definitely use them again and I hope we get Zach again.
Bobby was great. He did exactly what we needed
Kyle explained the problem and detailed what steps he was going to follow to repair the problem
Sylus did a wonderful job. Diagnosed the problem with the toilet and was able to reseat it in record time. Williams Plumbing is our go-to service for our home and our rental property.
Diana Rodriguez
a year ago
Sylus was very professional and managed to unclog the main sewer line within 30 minutes. He was able to clearly communicate what the issue was and offer additional information on questions I had for him regarding other services.
James came out to our place on 7/11/22 exactly when he said he would and took care of 2 or 3 issues regarding our yard irrigation system perfectly. All told he got us taken care of in less than 3 hours and was super professional and insightful answering all our questions. Fair pricing as well. Would definitely recommend!
I would like to thank Judah, Aaron, and Stephen Edwards for the awesome job they did getting my toilet fixed. They were very polite and hard working explaining and showing what the issue was and what they were doing to fix the problem. It was a very hot day, and Stephen and Aaron worked in the heat to fix my problem. Thank you Judah, Aaron, and Stephen for the awesome work and courtesy you showed to my wife and I. I would recommend Williams Plumbing for all your plumbing needs.Thanks againJoe Sides
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