In Control Plumbing Services

Chris was sent out by First American Home Warranty, and the work completed was poor. He claimed that a broken hose bib was not covered by warranty due to “improper installation” and charged me $375 to break the stucco and replace the bib. He told me he does not re-patch stucco and someone else would come out for $300 to $500 to replace that.

No more than 5 days later, water appears in my garage and Chris refuses to answer texts or phone calls. One time I got him on a call and he abruptly said “I’m slammed this week, how about next?”. Before I could confirm a follow-up appointment, the call was disconnected and I never got him back on the line.

Some time later, the amazing staff at Modern Plumbing Industries corrected the issue for only $300, including repatching and painting the stucco. They found all sorts of errors with Chris’ work, including the wrong sized fittings and poor craftsmanship.

Like the other reviews say, stay far away. This guy can’t keep up with running his business and frankly puts out terrible service when it comes to those with home warranties covering the costs.

Chris owns his own plumbing company he is the only plumber and reap the benefits of coming out using homeowners insurance companies and not wanting to do the work. He is very lazy does not seem enthusiastic about finding the problem. Definitely don’t waste your time

I cannot be happier with the service received by In control. Chris was able to quickly complete the repairs I needed. He was on time, thorough, professional and most of all honest! Thank you Chris!