Burnomatic Mooney & Ridler

I was way overcharged and the matter was disregarded. The plumber also showed up on the wrong day.

Burnomatic is the real deal. Technically knowledgeable technicians for a reasonable price. They are the only ones in town I’d recommend for old house boiler work. They don’t inflate, exaggerate and they don’t gouge.

The Burn O’Matic technicians and staff have always been responsive to working on our 1909 steam boiler. Always willing to offer recommendations and communicate well about their services and availability.

I work with Matt and Jessie from Burnomatjc on a weekly basis for a building I manage. They’re both great to work with. Matt is extremely kind and was willing to accommodate my organization’s schedule and needs to have weekly boiler inspections. Matt is very responsive and further displays his flexibility by helping me diagnose plumbing issues while he visits the building for boiler inspections. I would highly recommend Burnomatic Mooney and Ridler.

Tried a dozen different boiler experts before I found Burnomatic. They are the only ones that not only didn't look scared when they saw our heating system, they could actually speak to it and communicate how it works and why it is acting the they do.

I have had them over a couple of times now and they always outperform expectations. Thanks Kyle!

Very knowledgeable, would recommend them, saved me a lot of money from using a very large brand name plumber (BF).

We had service done on our 100+ year old boiler. They got to the root of the problem after being here for only a few minutes, said that they could repair it and had performed this type of repair before. The previous company just said it's old and you have to replace it. Burn-O-Matic's assessment of our boiler? Immaculate. Great shape. Just needed to replace the transformer and the other failing part. Knowledgable, thorough, friendly. With the repair and an adjustment to the water level - our radiators have never worked so well.

Burnomatic fixed an old ignition unit on our 100 year old boiler and helped us get some more life from it. When the tank eventually failed, they were really responsive after hours and came out right away to try and help us figure out what to do next. I love family owned businesses & have been happy to work with Burnomatic.

Driver and his partner cutt my family and I off illegally today on 94 and East River Rd exit, driver cutt us off right where you cannot get in exit no dotted line or lines anymore and cutting off dozens of cars behind us as well forcing his way in. I am pregnant and had my toddler in back. Do not trust this business just by how poor and careless their contractor was on road today shows a lot. License plates were YHB4822

Great for radiator work.

Poor customer service...

We had a leaking pipe in the basement, Matt dispatched his guy quickly, fixed the issue and did a very good job. Professional, neat and efficient. Great job guys.

Mark came out to install a full-home water softener, and he did a great job. Very happy I chose Burnomatic M&R!

knowledgeable professional know how to get the job done

The customer service rep acknowledged my call had been ignored, then hung up on me.

Burnomatic installed and maintains our condo boiler and water heater. Our bill comes in at or under their rough estimate. Whether it's an emergency or regular call, they always show up on time. Knowledgeable and professional, they give good advice and have saved us lots of money. It's a pleasure to work with people you can trust!

Excellent service within an hour of calling.

Poor follow-through and poor customer service. Our boiler went out and I called this place -- on a recommendation -- and was told they could get someone to my house the same afternoon. We agreed on 1 p.m. At 3 p.m. I called again and was told someone would arrive within an hour. I did not hear back again until 7:30 p.m., by which time I had contacted another company -- Soderlin Plumbing. Soderlin phoned me every half hour with an update on the technician's arrival.

good work. but expensive

Honest, fast, and friendly!

As always: reliable and knowledgeable!

Contacted them for service on the boiler in our home. Very professional and polite, provided a detailed explanation of why the boiler was performing poorly and the work done to correct it. Heating has never worked as well as it is now.

Very responsive, good workers.

We needed service for our hot water heating system and plumbing work associated with bathroom remodels for our 100+ year old home. Couldn't be happier with help we got, prompt, courteous and competitive rates. We will call again as needs arise.

John from Burnomatic came out for a rental unit HVAC inspection, as required by Mpls Reg Services. He was on time, friendly, helpful and excelled at answering all my questions. Highly recommended.

Great work at a fair price! Friendly, timely, and knowledgeable technician with excellent workmanship.

Called them twice to get them to look at my toilet of where I work. Nobody was sent to take a look at it. Seems like they don’t care about your issue unless it’s convenient for them. Don’t use these guys if at all possible.

Great service and were professional.

I used to work there. They're just about the only place around that bills by materials (with no mark up) and labor, so you know exactly what you're paying for. That's a big deal to an accountant like me who likes to know what I'm spending money on. I really like being able to see that materials were 'this much' and the time spend was 'this much'.
They're a union shop, and I don't know how that hourly rate compares with Joe plumber down the street, but they bill in like 15 minute increments past the first time minimum, so you're not getting charged for three hours if the worker was only there for an hour and 15 minutes.
I wish more contractors could be this transparent.

I am slightly frustrated having worked with this vendor to have a toilet installed. When I called to inquire about the cost estimate (having also called about four other plumbers to compare rates), I spoke with Matt who told me with the required City of Minneapolis permit included I'd be looking at a total of $200 to $240. He also noted the hourly rate was $135. After receiving my bill I see I was charged $140 per hour for a total of $440.50. While I understand estimates are not exact I don't appreciate the certainty I heard over the phone only to be charged double that amount once the bill came. I would not recommend this vendor for future plumbing work.

Great for boiler and radiator issues - they went above and beyond! They came right on time and fixed the radiator valve I had called about - but also used the rest of the hour to thoroughly check the boiler, where they found various inefficiencies that they corrected and explained everything nicely as they made the changes. They could have just fixed what I had asked for and left - but they showed great professionalism in making sure everything remotely related to my call was in tip-top shape before leaving.

This is the 2nd time Burnomatic has come out and did excellent work with our radiant/boiler heating system.

Coming from places with forced air heat or electric heat, I didn't have any experience with a boiler system until we bought our Tangletown house in 2016. I get nervous around heating a house with explosive gas and heated water but these guys have instructed me in how to bleed the radiators, add water and other great tips.

This time Evan fixed a leaky value between our expansion tank and boiler. Instead of a quick fix and exit, he checked the system pressure, bled radiators and added some water to make sure it was at the right levels. I appreciated his explanations, skill and professionalism.

Burnomatic is the place to call if your boiler system needs some work. They won't propose expensive fixes - they use common sense solutions that show care for your heating system and pocketbook.

I can't recommend them enough.

Very rude plumber. Didn’t listen well.

Great service!!

super high quality service -local team - great to work with - highly recommend 👍