Description
For over 70 years, ABC Plumbing, Air & Heat has provided our customers with top-rated plumbing, heating, and air conditioning services. Thousands of homeowners have trusted our team with their most important investment. We are committed to performing every repair, replacement, or installation with the utmost integrity and care. Contact the trusted ABC professionals for all your plumbing, cooling, and heating service needs in Clearwater and Tampa Bay FL area.
SERVICES
A/C filter replacement, A/C system maintenance, A/C system repair, Cleaning, Ductless heating & A/C services, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Portable A/C services, Repair HVAC, Thermostat installation, Thermostat repair, Air Conditioning Maintenance, Air Conditioning Repair, Air Conditioning Replacement, Air Filtration, Air Handler Installation, Air Handler Maintenance, Air Handler Repair, Heat & Air, Heat Pump Maintenance, Heat Pump Repair, Heat Pump Replacement, Heating And Cooling, Home Dehumidifier, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, A/C, Air Conditioner Installation, Air Conditioner Maintenance, Air Handler Services, Any Plumbing Repair, Central Air Conditioning, Drain & Sewer Camera Inspections, Drain Cleaning & Clearing, Drain Cleanings, Electrical Installations, Emergency Plumbing Services, Foundation Slab Leak Repair, Garbage Disposal Maintenance, Garbage Disposal Problems, Garbage Disposal Repair & Installation, Garbage Disposals, Gas Line Installation, Gas Line Plumbing, Gas Line Repair, Gas Line Services, Gas Plumbing, Heat Pump Services, Hvac System Replacement, Hydro Jetting, Kitchen Plumbing, Leak Detection, Leak Detection & Repair, Leak Repair, Line Repair, Plumbing Emergency, Plumbing Fixture Installation, Plumbing Fixtures, Plumbing Inspections, Plumbing Installations, Plumbing Maintenance, Plumbing Maintenance Services, Plumbing Problems, Plumbing Repair, Plumbing Repairs, Plumbing Replacement, Pump Repair, Repair & Installs, Repair Air Conditioner, Repair Water Heaters, Sewage Line Backups, Sewer & Drain, Sewer Camera Inspections, Sewer Drain Clearing, Sewer Line, Sewer Line Repair, Sewer Or Drain, Slab Leak Detection And Repair, Slab Leak Repair, Sump Pumps, Toilet Repair, Toilet Repair & Installs, Trenchless Sewer, Trenchless Sewer Line Repair, Video Camera Sewer & Drain Inspections, Water Filtration, Water Filtration Systems, Water Heaters Tankless Water Heaters, Water Line Repair, Whole House Water Filtration Services,
Reviews
Mike was very efficient and pleasant. This was a “emergency “ call in the evening.
Would give 0 stars. They are a SCAM. Was told they'd unclog a toilet for $100. After coming out, not only did they not honor that price (they said it was because they had to go on the roof and because they sent a camera down the drain), they also didn't fix the clog. They camera'd the drain and said the pipe was collapsed. $22k estimate to line the pipes. Got a recommendation to try Dunedin Plumbing from a friend. They came out and fixed it for $275. They also camera'd it and you can clearly see the pipe was not collapsed. STAY AWAY FROM THESE SCAMMERS!!!!
yvette garateix
9 months ago
Don & his team repaired a gas line that was leaking. They were responsive, found where the problem was, made a plan & completed the job. I would recommend ABC & will continue to use them.
jayne erickson
3 years ago
Super happy with onih very polite and keeped me informed on what my problem was! Would recommend you guys to any plumbing problems.
He was a gift from God. To help me with my AC problem and finances. I am 75 on my own now with my husband of 50 years passed away five years ago. I am raising my two grandkids age 6 & 12 with Relative Care Giver Funds are much less than Foster Parents so I need all the help I can get. I was so blessed with his visit to help us with our AC problem at our home. May God Richly Bless Him!
Catherine Paunov
2 years ago
Aaminah did a terrific job and stayed to make sure my AC was working right. What a relief!
Stefanie Trickel (SunstefFL02)
7 months ago
This is my forth service with ABC. I'm very satisfied with each service call so far. The tech was informative, friendly and very knowledgeable. For any and all routine maintenance, I highly recommend ABC for any and all A/C needs.
Charles Castle
a year ago
We had a delay in shipping, but understandable now a days.
Once the parts arrived everything went very smoothly.
Zac was very friendly and knowledgeable about everything
Linda Longmire Taylor
a month ago
I can't say enough good things about Israel R., the plumbing technician from ABC who came out to repair my running toilet and leaking faucet.Israel is the consummate professional. He showed up right on time, diagnosed the root cause of our plumbing problem and thoroughly and clearly explained his quote and reasons for his recommendations. In addition, he did a general inspection and pointed out some other issues with my plumbing, including a couple of minor issues that I could address myself. He was extremely knowledgeable about the different types of toilets on the market, their pros and cons and made recommendations based on his mastery of his profession.I highly recommend Israel and ABC. They are the only company and he is the only tech that I will call for any future plumbing problems.
I am a club member of ABC Plumbing. They were suppose to show up first thing Wednesday morning. They called to say they would be there soon. No show at all. They did not show up on Thursday either, even through four phone calls from me. They finally showed up Friday at 10:30 am and they wanted me to pay $250 preferred customer charge to install a new thermostat that I had already purchased and had on hand. I am canceling my club membership and I refused their service. I do not recommend their services or prices.
As with any company the technician is the face of the company. ABC should be proud and fortunant to have Angel on their team. He is very knowlegable, professional, friendly and took the time to answer all my questions completely. The job he did tuning up my AC system was 1st class. I highly recommend Angel to anyone, and I will request him only to service my AC unit from now on.
Ethan and Dontavious were very professional and well mannered. They were on time too,rare these days.
kevin neumann
2 weeks ago
Israel was very professional, full of good advise, and very personable. We will use him again in the future. He replaced our kitchen faucet and all the plumbing under our sink. Very pleased.
Richard Bonenfant
2 years ago
Garret #624 - Polite, efficient, knowledgable, informative.
I would like to have this serviceman the next time we call.
Camiellie Szulc
2 years ago
Nick S. did a great job in replacing worn out parts for the toilet. He went the extra step to tighten bolts, clean out the drain area that had caked up from hard water deposits and remove upper bowl ring or rust that is difficult to get out.
Rosemary Jendrusiak
2 years ago
Kevin did an excellent job, he was up against some unusual problems worked through it,professional and pleasantly.
Cassandra Leigh
3 years ago
A little miscommunication in the beginning but Peter showed up and took care of everything with flying colors!! I would call again if needed.
Can't say enough about how awesome the techs were, especially with my 3 big dog's, ..they did great work, very respectful and knowledgeable.
Paula Strasser
3 years ago
Jay was very professional and explained everything to me. He replaced the broken pipe and put in a clean out so now my husband doesn’t have to climb up on the carport roof anymore! I will definitely recommend abc to everyone I know!
Buddy Dassell
2 years ago
My A/C technician was Angel Rubayo, and he performed a knowledgeable diagnosis of my system in a way that was informative to me so that I had a better understanding of the inner workings of the system. Very pleased in the way he performed his job and the way he represented the Company.
Lourdes Negron
a year ago
RON and his manager were very detailed in explaining the process, my options and what exactly they were going to do..
Ellen Rappaport
a year ago
Diego arrive on time and assessed the situation with the piping in back of my washing machine. He installed new piping the same day as well as repaired a toilet. He wore booties and a mask on arrival and cleaned up everything. Excellent service. I will stay with ABC and Diego.
Frankie was very professional- experienced, knowledgeable, and polite!
George Publicover
2 years ago
Our AC unit has gotten to a point that it cannot keep up with keeping the house cool. Because of the type of unit it is the Freon is no longer available. We received a consult from Scott who took the time and performed an in depth evaluation of our system and sat with my wife am to discuss our options. He was in depth and extremely professional in his explanations and answered all questions until we decided which direction to go.
Helen Heuer Memoli
2 years ago
Wonderful experience with ABC, would highly recommend to anyone! Our technician Aaminah was great. She was knowledgeable, honest, and very friendly
J. Serge Duroseau
2 years ago
My A/C unit was heating the home at Cool setting! ABC ‘s specialist Justin C. was able to pinpoint the source of the problem after intelligent diagnosis.My wife and I are grateful for cool nights again!Did not over-cost either!Thank you!
Robin Vincent
2 months ago
Luis was wonderful. Very professional and gave me tips to save money on my AC. I would definitely hire ABC again. He also serviced my AC at my rental property. First time using this company.
FRANKIE Was very nice aind did a very fast and efficient job and said that our unit was an excellent condition which I would hope it was since it’s only less than 2 years old. old I would recommend him anytime!
Robert Van Elsen
2 years ago
All work was done timely, professionally, and accurately. It is always uncomfortable to be without air. Ours was repaired and returned to service in a very decent amount of time. Thank you.
patricia lockett
3 years ago
Both guys were great very pleasant and completed work very fast could not be happier with everything thanks thank you Cole and ABC Plumbing
Kim Hendon-Williams
11 months ago
ABC Plumbing did an amazing job installing my new unit. And the Installers Mohamed and Teddy were very professional, extremely knowledgeable; and also patient with me as I occasionally hovered over them working and asked questions. Thank you ABC for demonstrating Excellence in your Products and Installers!
This company was very quick and helpful with getting my needs taken care of. Matt came to the house and he was incredibly resourceful, productive, efficient, and proficient. He even had time to educate me about what he was doing and how to maintain things going forward. I highly recommend him!!
On time, through, affordable!Jacob for plumbing was excellent!Watson for A/C also excellent!Love the fact one company dies multuple things w one call!
Benjamin checked the drain field to be sure that there were no blockage. He also gave preventive recommendations that the company provides.
I needed a water heater fast! ABC was responsive and, in spite of a difficult install, they did a great job and were very neat.One issue is the smell of the hot water. I don't know where it's coming from. Some chemical is leeching into the water....disconcerting. Cold water is fine. They are returning to investigate. It may be the AO Smith tank itself??? It's been almost 5 days and the chemical smell is still in the hot water :o(
Jakari was awesome showed up to do what was expected He was very knowledgeable and answered all my questions plus gave recommendations. Great job performance
Thank u
diahann Nunziata
a month ago
Tech was professional, pleasant and very helpful.
Debra Super Duke
9 months ago
He was extra great! On time. Great service! Already passed on his name to others. Thank you so much! Merry Christmas...
Antonin Nenov
3 weeks ago
Louis was great. He spent real time with us and did all the repairs with excellence
Very professional, courteous and knowledgeable.
Alexandria Blaha
2 years ago
While the AC tech was nice, he did not bother to make sure everything was put back in its proper place and running. I came back to my BRAND NEW HOME hours later with it being 10 degrees hotter! The tech did NOT put the filter back in and did NOT turn the AC unit back on. I didn’t pay for niceness, I paid for “quality service” which I did NOT receive! My dad knew more than the tech!! Never again ABC!
Nate was our advisor for a new HVAC unit. He was always available for every question or concern. When he was not readily available, he always responded back to us within 15 minutes, even while in a meeting!When an issue with the returns came up, Nate went above and beyond to find a solution for the issue.ABC gave me the best quote for the equipment and installation. While other companies advised that the duct work needed replacing, Nate and ABC suggested that the duct work was still in good shape and just needed to be resealed, saving us over $5000 in unnecessary duct replacement.I would highly recommend ABC and Nate when it comes to estimates for HVAC system issues and replacement.I will submit another review once the install has been completed.
Shooter McGavin
2 years ago
Literally waited three+ hours when I was told technician was on the way and would be there within 30 minutes. Finally showed up after 10pm then took 45 minutes to provide a price and quoted a simple dig and repair water line in yard for over $800+ which is absolute insanity! So then I had to pay $59 for him just to show up and waste over four hours of my time between waiting on him, him arriving and then leaving.Would not recommend to ANYONE! Red Cap came and did the job for $142 and didn’t waste my time.
They called and canceled on me twice. Then on the third day, they did not show up between the window specified. I ran out of time and had to leave for work. .
I definitely do not Consider it done.
Messed up my ac install and caused damage to my home. Also said I would get a uv light and after 3 months still no light
Juan was very courteous and found the problem and would highly recommend him and abc air for your HVAC needs.
Cost more than I expected but so far ac is cooling much better. Thanks, Juan
This is my first review I have ever written,; Stay away from this company. I had a water leak and they came out to look for it because I could not find it. The plumber told me he found the leak over the phone while I was at work and it was on the intake pipe from the city water. Quoted me several thousand dollars to have to make such a large run. When they dug up the intake pipe they found no evidence of the leak and decided to run the pipes anyways and of course this did not fix the leak. The leak ended up being buried in the backyard on the run connecting to the smaller house in our backyard. It was a broken coupling piece that should have cost no more $500 to fix. Needless to say they ran the new pipes knowing this would not fix the problem which is incompetence at best and shady at worst. I wrote them a check for the full amount just to be done with them. It’s been two months and they still haven’t cashed it and they will not return any of my phone calls on why. That would be great if they decided not to cash it due to their mistake but at least communicate what your intentions are and call people back. Again this company is extremely unprofessional and I highly suggest you find someone else.
Nathalie Ohana
4 years ago
Botched job. Made me think I was getting a deal. Paid 60 dollars. Plumber stayed 3 minutes. Said it was handled. Was indeed handled for three days but then went back to what it was before plumber came. Very unprofessional.
Nadine Busicchia
3 years ago
Mr. Acosta was on time and got the job done quickly. He was very careful and did clean work which I appreciated. I would definitely recommend this company and Mr. Acosta.
D. Waylon Walton
3 years ago
Scott did a great job working with us to quote the installation of 2 new Carrier AC and 2 new Carrier furnaces! He was very professional and I highly recommend you work with him for any new AC or furnace installation quotes! Thanks Scott!
I usually dont write reviews but Im just so upset with this company that I think its inportant to warn the public. My elderly father in law called them to fix a water leak on his bathroom floor. They used a hamer to destroy his wall, made sever trips and gave him an estimate for $18,0000 He called me for advice and so i said i would drive down from Virginia to see the problem. They billed him nearly $400 and told him they couldnt find the leak and called in anouther company they are in cahoots with that were to be leak specalist. They also couldnt find the leak and also billed him. Turns out it was a clogged sewer line that any real plumber would have known. It sure looks like they have a preditory business model that prays on the unknowing.Take caution .and dont be riped off.
Very knowledgeable and professional. Respectful to home, provided great service and gave recommendations for property maintenance. Would certainly recommend.
Weston Wimberley
2 years ago
Anthony was very informative and easy to understand took care of business and very professional definitely would use these guys again, great job thankful we have hot water again!
Nate was fantastic- we called at 9:00 on Sunday morning and he arrived shortly after 11:00. Checked out the AC and found out it was the breaker!! So professional and knowledgeable - we own a service business near Chicago so we really appreciate a company like ABC that is all about CUSTOMER SERVICE
Michael Price
3 years ago
In every sense of the word, Angel did a first-class job. He was on time, did a comprehensive examination, explained what he believed to be the problem in terms that I could understand, and did the job with efficiency and knowledge. ABC will be first on my list when I have a/c problems again. Thanks again Angel.
Lori Pearson
11 months ago
Zach was very informative, and I felt like I understood what I was getting. He helped me understand my unit as a whole, Very professional. We are so glad we decided to use ABC.
Explained everything to us that is happening with our unit.
thumbs up
Great and knowledgeable help replacing both heating elements in unit plus obtaining warranty replacement for the unit. Very nice to work with Nick and Eric.
George Jacinto
3 months ago
Professional, on time, excellent work. Helpful suggestions and good sense of humor.
michelle shapiro
a month ago
I am a club member with ABC and it is a great investment. I know they are and will be prompt if I need them in an emergency - as I did today. The problem was solved quickly and efficiently and I am no longer in a baking house. Thank you very muyh
Julie Rosenberger
a year ago
Super service and excellent technician!!!!. Clearwater ABC was extremely polite and went above and beyond. He diagnosed the problem almost immediately .. this was the best service I've ever had ...And yes, he wore a mask!! Outstanding!!! Julie Rosenbergerrecommend ABC to anyone
Jason Pitchon
4 months ago
Matt was great. Out here in a jiffy and gave us some options for budget. Quick fix professional and job is done.
Joe R. is an excellent plumber. I am renovating an older mobile home that has many issues, including severe plumbing problems. Joe installed a new toilet for me, and when the toilet would not drain properly, he had to investigate the sewer pipe outside to find out why. He quickly determined why the toilet and tub were not draining. He then did the laborious job of dismantling part of the sewer pipe so that he could snake it. It took repeated attempts to snake down far enough to remove the roots and debris that were clogging the pipe leading to the main sewer line. This was a difficult job that had to be done in the hot Florida sun. Joe is not only a very efficient and knowledgeable plumber, he is an extremely nice person and will honestly explain what is going on with your plumbing problems and what must be done to fix them. Then he gets the job done. If you have any plumbing problems and are lucky enough to get Joe R. when you call ABC Plumbing, you will be glad you did.
The service technician was timely and very professional, I would use this company again
Set an appointment a week prior to needing service. Got a call the evening before to confirm my appointment. Next morning I get a text and a email saying “my tech was on his way” an hour and a half later no call and no show. I called twice to be put on hold for over 10 minutes each time. Finally got through on the appointment schedule number. To be put on hold again. Finally she came back to me saying the tech had to go to an “emergency call” and that they would send the next tech as soon as possible. When I asked why didn’t they call me to let me know she had no answer and when I asked for a specific eta for the next tech she couldn’t answer either.Don’t waste your time like I did. I called another local plumber and had a tech at my house in an hour to take care of my issues.
Very professional and offered 5 star quality. My technician was very knowledgeable and friendly and did an excellent job!
Eugene Pioszak
3 years ago
Tech was very professional. Deserve a 10 star rating for the service he provided.
Patricia Kuehl
2 months ago
Jabari did an excellent job. He was very professional and explained everything. We were very pleased with his work.
I called this company to schedule an AC tune-up at my home, I was contacted the morning of the appointment to confirm our appointment and to make sure everyone in the home was clear of any Covid 19 symptoms, I waited all day, at 4:00 PM I called them to see where the technician was at, I had'nt heard anything else all day, the receptionist then wanted to re-schedule me. Girl please, your buisnness may be open 24hrs, I'm not. they never called during the coarse of the day to say they were running late or that they had numerous emergencies, Communication is key, you are not worthy of my business.
Shaquita Mosley
2 years ago
The sales consultant who came to my home was very pleasant and knowledgeable!!! I signed a contract and received my unit that same DAY!!! The only complaint that I have is my multiple calls about duct shielding that I'm still in need of. I have called 5 times with ith assurance that a service manager would call me back about my issue BUT NOT YET!!! Outside of this issue, ABC Plumbing is a good company to get you AC unit/ services from.
Katherine Connell#
2 years ago
A permit was not issued until 4 months after the work was done. Instead of being honest and letting me know the City was slow, they lied over and over again. This is still not settled as I can never get a representative to respond to emails or calls.
Michael E Doane
a year ago
Just made a quick pit stop to drop off a friend who needed a ride to work on his new job at ABC Plumbing and Air, he says he likes his job and they keep him busy👍😎
Daniel Terrell
3 years ago
Angel Rubayo was our first experience with ABC and we took advantage of the AC unit special pricing to inspect our aging 3 ton outdoor system. On time arrival and professional all the way. Love the uniform and ID badge. Angel was thorough and detailed in his inspection of our unit. With the cover open I was able to clearly understand his description of the components and what would need maintenance in the near future.Nice to deal with a no pressure company. Angel is a credit to ABC.
Vincent Peterson
a year ago
Efficient and professional, would use again.
Yoni the tech was very thorough.
Jennifer Upchurch
9 months ago
Frankie came out to fix all the issues with the installation. We didn't pass inspection this morning and Frankie showed up and worked for 6 hours. We will pass now. His work is aprofessional, he communicates very well what he is doing. ABC is a great company with Frankie as a technician. God bless Frankie for a job well done.
Clement E. Hill
5 months ago
Jarki did an excellent job. Very professional and personable.
Tried to call for a quote the first call they didn’t pick up second they hung up on us mid sentence - joke!
Steven Wolters
3 years ago
Angel was great. He quickly diagnosed an issue with my HVAC unit inside the garage. He kept me informed throughout the visit and gave me several options for a fix. He educated me on the different components and some things to consider going forward for routine maintenance. I would highly recommend ABC and especially Angel.
Matt, as always, has been a plumber I feel very confident in his assessments of any plumbing problem. He updated my laundry room with a mop sink, cabinet, and new faucet. He is someone I can discuss the plumbing issues. He is always friendly, polite, respectful and very competent. I always ask for Matt.
Carlos Espinel
2 years ago
Eddie was very personable and guided me on the right choice for my need.
Emely Lorena Rodriguez
a week ago
Review for AC maintenance service on 9/16/2023Very pleased and grateful of the service provided by Reynaldo V. He was on time, very responsible and friendly. He did his job and left. Thank you for your service.***Previous services for another person.Great service provided by Juan, very knowledgeable, and responsible. He came on time, and resolved the issue of my AC in the matter of minutes. Thank you
Mohamed was very professional, kept me informed on everything that was being done. Kind, courteous, a wonderful gentleman.
Very professional and polite. This is a good company.
My representative was excellent. He explained the issue in detail and quickly resolved it. Very pleasant and polite. Best in-home repair ever. Thank you.
thomas lehmkuhl
a year ago
Absolutely great company very professional they didn't try to sell us things we didn't need they we're very honest with us , they did a complete repiping at our home and installed a new water heater for us I recommend them to anyone.Thank you for the great experience.I can't say it enough great experience 👍👍
They hooked up my ice maker and they were so professional and friendly knowledgeable I recommend abc plumbing highly
Today the lady came to check my s/c and she was professional friendly and fixed my ac.i highly recommend abc plumbing and air
A.B FREE OFFICIAL PAGE
3 years ago
The worst customer service I’ve ever had to deal with. Call for a simple quote and when plumber gets here and puts me on auto pay for a membership I never wanted. Called to cancel membership and get a refund for $60 and have had to call for the past 2 weeks to get my money back. Each time I call it starts all over again with them not knowing how my money is being taken out my account.
Marcus Williams
6 months ago
Matt was very knowledgeable about my plumbing issues. He went over multiple solutions and was able to resolve my problem in a timely manner.
Margaret Hallock
a year ago
They do an amazing job ALWAYS would recommend them to everyone. Thank you fir everything
Kelly Coleman
3 years ago
Professional and honest. Helped us figure out that our hot water heater was under warranty which got us a replacement free of charge. We will definitely use them again if needed in the future.
J Alexander L
2 months ago
Incredible service. Transparent process and professional experience. Quick and simple. Highly recommend!
Linda Kamajian
3 years ago
Don from ABC tackled a nasty job for us perfectly. He gave me options with multiple estimates and worked with me until he got the job done efficiently and expertly with all the right equipment and respectful of the house in the process. Very clean as well!
Elaine Boreham
a year ago
Christina their sales lady came out today. Very easy to work with and very knowledgeable. The actual heat and air system is being put in tomorrow
genevieve lewis
a year ago
He was respectful. Looks like he did a good job.
noreenabc whelehan
2 years ago
Anthony was excellent. Prompt courteous and very professional. He got the job done!
Joe was very friendly, knowledgeable, and courteous. He thoroughly described what was happening, but the prices were too high. Once any work is performed, you're in for a minimum of almost $300, so be aware. Joe took the time to review my issues, but ultimately I decided to try my hand myself due to prices. Five stars due to knowledge and quality help.
Nate R couldn't have been more professional. He diagnosed my A/C problem in no time and fixed it. My only problem with ABC, and I understand it is high season, is that they called me to confirm my appointment at 9AM and didn't show up until 8PM. Nate R was great and took the time to explain my problem and preventative ways to keep an eye out.Thank you Nate R.
Luis did a great job seeing the problem and fixing it despite the excessive heat
William OBrien
5 months ago
He we my above and beyond on service.
Very personable
I called them and scheduled a service for my leaking ac One in advance for schedule for Wednesday, Wednesday I called off work to wait for them all day long. At 4:55pm I received a call said we can't make it can we reschedule for Saturday. I said ok Saturday I called of work again waited for them all day long at 4:PM they call we need to reschedule we can't make it. I would not recommend those people to a wild dog for service they're sock.
Mihail was awesome in describing the product getting the work done and explaining everything would love to work with him again. Professional is an understatement he was beyond. He was quick and efficient while working in the heat outside. And he sold me on becoming a member which I am now
Arianna Walsh
2 months ago
Luis was amazing! Problem solved!
Joe R. is a real asset to ABC Plumbing, Air & Heat. He treats each plumbing concern with excellent communication, experience and talent.
Isreal did a great job. I would recommend ABC plumbing and Heat to anyone. Isreal installed a new air conditioner. Efficient & fast service. Thank you.
The person that installed our new AC unit last year did a terrible job. It was incomplete when he left. The outside unit was vibrating and not balanced. Refrigerant lines were left without caps. Trash was everywhere both outside and in the attic. Drain line was not installed properly.A supervisor came out a month later and spent a long time fixing everything. It worked better at that point but it's never seemed to work as well as it should after originally being installed so poorly.I've had difficult times getting someone out here when we do have issues with it. I would not recommend them and will not use them for any future projects.
Michelle Marte
2 months ago
Company comes out for a semi annual checkup. Tech recommended that I needed a UV light & capacitor. Purchased them both but UV light was not connected. Have not been able to get a return call to remedy the issue.* Update*When I called about UV light not working, I was told that Conniewas handling issue. Never heard from her. Called two days later & told the same story.My father was able to get a return call several times from ABC. Then I got a call back.Next time I hire anyone I will check the Better Business Bureau (BBB) first. Several complaints/
karla holtzman
3 years ago
Excellent service, professional. Scott B. did a great job of explaining options when I needed a new heating and air conditioning unit in September. He didn’t try to oversell or influence me to buy more than I needed. He was very honest and discussed which units were best for my house and why. I felt very comfortable with him and my purchase. Never felt like I was getting oversold or taken advantage of with my purchase. Installation was quick and painless 2 days later.Brett the air conditioning technician who initially was there to do a tune up was also very professional and explained the reasons why I needed a new system. I already knew the time was coming to buy a new one but he was able to fully explain why I needed to do this now and set up the appointment with Scott. I had the ducts cleaned one month later. Michael and Miguel did an excellent job, thorough, professional and quick.I am in their Ultimate Advantage Club which has offered free yearly checks on the heater, air conditioning, plumbing and electrical systems along with discounted prices for other services when needed. I’d highly recommend ABC.
Would not work with my insurance company. Customer service representative hung up on me.
Anthony arrived promptly and determined the problem quickly. He made the repairs in short order and left everything clean and neat.
Lillian Bischel
11 months ago
The plumber was on time, courteous, efficient, professional, explained everything thoroughly and took extra care to be sure I understood. He completed the job quickly and to my great satisfaction. I would highly recommend him to others. He seemed to be an all around great guy.
Great tech Great service will call again if needed.
Daisuke Yamazaki
2 years ago
Since my 65 gallon hot water heater died, I called ABC up at 930am the following morning. The tech, Don arrived promptly within the hour and recommended me a much cheaper lower capacity 50 gallon heater, which cost me $1000 less than what I was expecting for the larger capacity heater. It’s good to know that there are still companies out there that want to provide a better customer experience rather than gouging their customers to make an extra buck. Would recommend this company to all. Thanks guys!
Jeannie Connor
a year ago
Justin was extremely professional and explained everything he found with our A/C.
I wish I could give more stars. Our technician's name is Cole H. He was pleasant, knowledgeable, very professional and prompt. I am so happy that we got him as our technician to do the job. We will always request for only him and will NOT need to ever look for any other company to do any of our plumbing needs. He gave such excellent service, and if anyone, I mean anyone needs a plumber, this is the company and technician I will always recommend. In fact our neighbor needs a plumber, and ABC plumbing will be the company that I will definitely recommend for residential and commercial. THANK YOU AGAIN COLE H!!
Marcus Walton
2 months ago
I’m not sure what’s going on with ABC. Tyler showed up, I showed him the direct problem and he stare rambling about and entire problem. The toilet was running. About 4 years ago, I had ABC take care of it because it was a simple small Job. Tyler started off with 1482, 2400, 3500. I’m looking at these prices and just said leave my house. I’m so disappointed in this company especially their technician Tyler with the long Beard and glasses
Jasmine took care of the repair in a very efficient manner. The quality of her work was outstanding. She is sensitive to her customer needs and expectations. A true service provider!!
Tonya Lineberger
2 years ago
My tech was Joe #522. He was AMAZING and very patient. He was very knowledgeable and explained things to me very well. I would’ve had ALL the repairs that I needed done right then and there, but ABC’s prices are a bit high.
Barbara Peters
7 months ago
Thank you for the professional good and honest service Joan have nice friendly personality im hopeful that he can help me to fix my AC problem
Huge shout out to Frank at ABC! Such a great guy and he’s so knowledgeable and thorough in his work. He’s super professional and just the nicest guy to work with. Before he leaves he makes sure everything is done correctly. He takes his time and his work is neat. I had the worst experience with ABC on a whole but this review hits 5 star because of Frank and MARIAH at ABC! Had it not been for them we’d be having a different convo. Would I recommend this company? Probably not. But your experience may be different than mine.
Very good service man .really happy with Tyler
My AC was out for hours while awaiting ABC. They sent a child who had no idea what he was doing to look at my system. After three hours, I kicked him out of my house and called another contractor.
Frankie came one day and found why we had no heat. There was a missing heat part at the time of installation. The part wasn’t in stock and had to be ordered. He returned today and worked several hours to fix our problem. He checked both heat and air to make sure everything was working properly before he left. I would highly recommend him for any heating/air problems.
Jasmine came today to do our semi annual plumbing check. She checked everything and gave us some good suggestions for things to do to make things run smoother. She is personable and knowledgeable and I will ask for her next time I need service.
Donald Schlough
a year ago
Difficulty with payment issue because company does not have local people to resolve issues. Everything must go through their national office in Chicago.
Helene McCusker
5 months ago
Technician was pleasant, informative and professional.
When I scheduled the AC update I was told by the individual ABC Would change out the filters and I was under the impression that ABC would have the filters so I took the ones I had purchased back. Now I'll go repurchase and ABC will install.
Very professional and did a good job. Excessive cost though. 40 minutes of labor to install a gas oven with customer supplied parts cost $ 418.00.
That is way, way too much.
Vincent Coluccio
a year ago
Raynaldo and Justin were very knowledgable and efficient. They were able to resolve our AC issue very quickly. Highly recommend!
Jessica Miller
a month ago
Had a great experience with Kyle and Matt! Very friendly and professional.
willie loadholt
4 months ago
Great job enjoyed the work that was done.
Shayna Shapiro
3 years ago
We have used many Air conditioning and Heating places. I don't know much on the topic and when we had to have a new furnace and water heater Aaron Stephenson was able to walk me through everything and explained it so I understood. The work was done well, the service men were friendly and helpful. I joined their Members Club to make sure that we were on top of everything. Aaron was on top of the entire project and after spending $10k, I felt comfortable with the job because of him.
Marietta Kendall
a year ago
Jon did an excellent job and explained everything that was being performed. Based on his explanations, I also signed up as a preferred member.
Belinda Allen
a month ago
Kyle was awesome! Professional, patient, showed compassion. Kyle took his time in evaluating my current AC system, and took more time explaining everything that was needed. He took the time needed to answer all my questions and concerns, and made sure I was comfortable with the choice I made with the selected unit. A pleasure to work with!
jesse Hankla
7 months ago
This issue dating from January 18th to the present is ongoing now. However all of the techs from ABC plumbing heat and air have been very easy to work with, and especially the work Ishmael has done installing the new on demand hot water heater was absolutely first right. His portion of the project is now finished, and I just reiterate I hope that he will be doing any plumbing work I have in the future for me. He is a great professional representative for ABC plumbing air and heat.
Today when I got home Water shooting from my shower upstairs, and wouldn't shut off this was a late night call and within a hour they were at my home. This was 9pm service call and I am so glad that Matt was able to replace it and we have peace of mind.
Rey was knowledgeable, friendly, professional, empathetic, respectful and all that came with a great smile.
Desiree Glowa
2 years ago
What a breath of fresh air! After seeing an add on TV, I called ABC for a second opinion. I had a feeling the problem that I was told I had, I really didn't. When ABC came out to look at it, he told me that there wasn't a problem after all which is what I thought all along. My tech was HONEST! WOW, that rarely happens! He could have told me I really did need a replacement valve when I didn't. I would recommend ABC every day of the week and twice on Sunday! Thank you!!
My mother called for AC tune up. No tune up done was told she had a bad coil.2700$ . Upon having another company out who properly did tune up Rinsed coil, changed filter the stuff advertised in service ad.. brought to normalize readings. No bad coil . Abc never even got in attic ..so how did he check coil. It was an 80$ sales call... Beware get second opinion. The last talk (since actual service wasn't done) cost 80$, don't need to be ripped off again. Taking advantage of people on fixed income...shame! Watch the up sell. Get second opinion. Watch out for your elders. She paid for service and got sales pitch.
Margaret Voge
2 years ago
Jesse did a routine AC furnace check. He was very thorough and efficient
Isreal was great. Arrived promptly at scheduled time, quickly diagnosed the problem and got to work fixing it. Even when additional issues arose he was very clear in the explanation and cost. Great guy, would highly recommend!
When ABC finally arrived for service call, they were, Rinaldo, extremely professional and thorough
Kelly Mirochine
a month ago
The tech Luis was awesome very polite and professional made sure to check everything with a fine tooth comb to figure out what was wrong with my AC
Michelene Bakunis
a year ago
The technician was polite, professional, knowledgeable, and efficient. Johan Estrella is a great asset to ABC!
Darryl Hubbert
2 years ago
Don did a great job. He was quick and professional and answered all of my questions.
Excellent service. Matt found the issue and repaired it in no time he was professional and courteous and very knowledgeable thank you so much
Great job. Very personable.
Chadd Christiansen
6 months ago
Frankie did an excellent job, was on time and professional.
cheryl hansen
3 years ago
The equipment works well. Atfirst, I was very unhappy with ABC plumbing because they cut through my hot water pipe in the attic and caused afllod. They had to repair the ceiling sheetrock. After that, it took from October 21,2019 untill May 19, 2020 to finish the inspection from Pasco county.
robert clayton
a year ago
My parents called for an estimate for three bathroom faucet replacements. They were quoted 2400 dollars for 3 faucets. REDICULIOUS. They of course they called around. Romo plumbing came out did the job around 700 same day. Do yourself a favor and call around.
Anthony Pecoraro
2 years ago
The ABC technician Reynaldo, was very professional, polite, and knowledgeable. He diagnosed the problem and provided solutions.
Rosa DeJesus
10 months ago
Matt O. was very professional and knowledgeable also provided us with some awesome recommendations for improvement – would definitely recommend ABC PlumbingService: Membership - Complimentary Service
christopher edwards
a year ago
Mike was very professional and informative. We never felt like we were being sold rather educated. He picked up the phone at 7pm and took the time to answer my questions!
Dawn Gari Rowe
3 years ago
Professional Service as advertised, timely, and customer-oriented. Good service that I will call again if I need Plumbing help. Highly recommend it.
I called on Saturday for the $29.00 any day check up. I saw the ad on tv. The tech came out at 5pm and I was charged $79.00? I paid the tech in cash 50+20+10=80.00, he said you owe me more. I had to count it out for him 3 times before he got it. I feel taken advantage of! He was here for 10 minutes. I just called because my 71 yr dad thought he had a freon leak and he didn't. The system is older but works well. Very disappointed!!
Joyce Goralski
a year ago
She actually did an annual service check and during that check, she flushed the water heater line. Doing this gave me a lot more water pressure. She also gave me estimates of other services I had been contemplating having done. I will request Jasmine in the future for any plumbing needs from ABC.
Mike Alvarez
2 months ago
They charged me $1300 to fix my AC once they left, It was not working. I've been sitting in 90 degrees temp here all day waiting for them to come back 9 hours weather in Florida. I'm never using this company again. The techs came back at 5:30 pm. The original tech had attitude. I'm Cuban and he's lucky I had my son in law there. It seems a different capacitor had now gone bad. Can you imagine. I think Morgan and Morgan might find this interesting.
Jasmine A. was the plumber who came out to do the job at our home. We had two out of three of our toilets clogged and our washing machine backing up with water out of the hose. Jasmine was very thorough on her assessment as she checked all the water / sewer lines around our home. She had to get on the roof and do some cleaning of the pipes and it was an extremely hot day. She was amazing. She stayed around to the very end to make sure she had completed the first part of the job she came for and she came back the very next morning just as she said she would to finish up the second part of the cleaning.Now both toilets are no longer clogging! And my water is not backing up out of the hose during a wash cycle. I have such respect for her work ethic- you can tell she’s knowledgeable and highly skilled in the area, such a hard worker and just plain honest. She was a breath of fresh air for me, as I am a stay at home mom, and often have to deal with All kinds of service people who have not really impressed me as Jasmine has. I really appreciated her explanation of what she saw in our home. Assessing what possibilities we have ahead of us with the future upkeep of our home. I highly recommend Jasmine Amos for any plumbing job. She is your gem at ABC Plumbing, Air& Heat!!!Thank youMelissa Vidal
Service Technician was 3 hours late, he came by to confirm the issue I already knew was the issue, was in my home for 2 minutes and charged me $59 for the visit. They quoted me $350 for a job that takes 10 minutes to fix effectively charging $2100 per hour. They overcharge and get away with it for people uninformed.
Johnathan was very professional, polite and knew what he was about. Had my system up and running in no time. ABC is really call and forget you had a problem.
Kerry Vosler
7 months ago
Excellent workmanship replacing our water heater.
Karen Woodward
a year ago
Eddie provided excellent knowledge of cost of new AC unit
Manny serviced our AC unit. Friendly, helpful, efficient, very professional.
Kevin was amazing. He told us what the problem was and gave us a written response for us to review. ABC Plumbing, Air & Heat will be our first call if I need anything.Don and Kim Fairley
Dawn Bielawski
3 years ago
Angel was very informative and explained everything in easy terms. He was very polite and knowledgeable about his work. I would recommend ABC for A/C service.
Punctuality in time is zero, appointment was at after 3 pm showed up 20:09 pm. Their responsiveness to resolve the problem trying to make a small project a big one. Price is ripping off customer. and if you’re a member then maybe a couple $$ off if any. Really disappointed with their service. Yet TV commercial must be paid by jacking up the price on customers. Lesson learned, never ABC again.
Errol Stewart
3 years ago
The technician who performed the inspection of my HVAC units was incredibly thorough and knowledgeable... He identified some things a previous technician from another company had done that were incorrect, and he thoroughly explained what was done incorrectly, and fixed it. I would definitely use ABC again.
Michael Denson
a year ago
Used ABC Plumbing for the 1st time. Saw their ad on TV. Very easy to get an appointment for the next day. The customer service was excellent. Elijah did the work. He was very personable and knowledgeable. Would highly recommend them.
Emil Chaveriat
2 years ago
Matt replaced two toilet shut off valves. He was professional and personable. We joined the ABC Ultimate Advantage Club so we will get great discounts on future jobs with ABC.
Excellent employee knowledgeable professional and thorough. Highly recommend.
Ishmael knowledgeable and gentleman, I will use him for my job!!!!
John Matuza
Manny (#603) arrived with a big smile, a clean uniform, and within the timeframe I was given. His actions were professional, personable, and respectful. He used a mask and booties.During his service time here, he completed an AC inspection, cleaned my AC coils from the outside and the inside, and unclogged the gunk in the AC drip spout, plus many other tasks. Manny was efficient, thorough, and knowledgeable - explaining and answering all my questions.He is an excellent example of how a AC Service Technician should be and totally represented ABC Plumbing, Air, and Heat in a positive light. Based on the customer service he provided, I even elected to try their Ultimate Advantage Club (Maintenance Plan).Manny told me, I want to bring happiness into your home and make it comfortable for you. He succeeded. Today's experience was AWESOME.Thank you ABC Air for providing such fine service and technicians. I want Manny #603 to be my AC Technician every time in the future!!!
Stephan Kalpoo
3 years ago
Angel and his trainee were great! They answered all my questions, and they were very thorough in their inspection.
George Jacinto
3 months ago
Outstanding service, professional plumbers, highly recommend. Great customer service!
Damarys Roman
9 months ago
Amazing service. Faster is their service. Very knowledgeable.
Mariam Makori
3 years ago
The service technician Onih was simply amazing. He was very professional and fixed the issue in no time. Thank you for the excellent job.
Timothy Lindell
2 years ago
Excellent service. On time, reasonable pricing, went to work immediately. Great job overall. Will recommend to anyone.
Contacted ABC for air conditioner. First ten minutes here, tech didn’t look at my air conditioner, but tried to sell me a Service contract fo 14.00 a month. Told him that all I wanted was my air conditioner fixed that I was not interested in anything else. The service tech told me he had to do this before he could look at my unit. He even said I was yelling at him (I wasn’t, just frustrated). I don’t know why these companies think they can come into your house and try to sell you something you don’t want.Just fix my air conditioner and then talk to me about other options!
Terry Lee Kennedy
2 years ago
Eddie was very informative and professional, highly recommended. I mostly appreciated the straightforward no b.s. approach Eddie brings. I put off buying a new ac for years, Eddie made the process and decision simple.
Installation happens in a few days, I'm hoping it all goes as planned.
Holly Hostler
5 months ago
Matt was beyond helpful and truly went above and beyond to make sure our problem was fixed before leaving.
Seneca Crawford
3 years ago
Kyle Holton was my tech and I couldn’t have asked for better service. He came to my home prepared to do whatever was necessary to clear the clog. He even told me about the different services they offer that could benefit me as a single mom. I highly recommend them for all of your plumbing needs. Side note: he offered me breakfast as well. That’s very rare to have that kind of customer care and service. Thanks Kyle
We are part of ABC's membership which includes routine checkups today is the day we're rescheduling for the third time because the tecks don't show up. When I brought this to the attention of I-lay or ailai- not sure how she spells it. I was rudely talked over and told that they need to make priority for customers calling in that have emergencies instead of showing up at their appointments made weeks in advance. I'm a caregiver who has to be here for people to come in and the gentleman I've worked for will have to hire me a third time. We've had complete systems installed by this company less than a year ago yet they don't want to show up for their scheduled membership. Please be advised if you're a member you have the lowest priority and the new callers have priority over you That's what I was told by I lay when I asked for her to see if she can please send a qualified tech that will show up on time since this is the third time. I lay must have zero customer service experience because of this experience I am no longer recommending ABC which I was before with several of the managers cards and sending them out to people that needed rehab on their houses because I work for an insurance company where this happens a lot. You have lost well over a hundred referrals local in the area and if anyone asks me about your business I'm going to have to tell them the honest truth that yor phone service personnel deliberately hang up and refuse to answer the phone even with a cordial person.
Tech was awesome he provided me with a lot of knowledge about my plumbing situation. I didn’t use the service but would recommend this company just based on the level of customer service I received. Tech was also very knowledgeable
My AC went out on a Friday evening. Though I called other companies for emergency service no one other company would fit me in. ABC sent a technician within 2 1/2 hours. This very nice man determined the problem and fixed the problem and restored my AC issue. Instead of panicking about the excessive Florida heat I could move forward in comfort. I am soo grateful! ABC has a monthly plan to provide a twice a year maintenance of my HVaC with no charge for service fees, emergency services and a lowered fee for the services provided. I like that plan very much. Given it was considered a weekend call being it was after hours on a Friday night I don't think the charges were not unreasonable, especially considering the problem was still fixed while it was night with little light outside. I tried to tip this tech and he refused it citing he was only concerned about making me to get the relief I truly sought. More thank grateful 🙏!
ABC workers were the best. They worked so hard and long to get my new a/c installed and up and running so that we didn't have to spend another uncomfortable night. Thanks again for everything.
I had very positive experience with Mr. Kirby and his associate. They did a very professional job and I am very much happy with my new a/c unit. I also already referred my family friend to inquire about herself a new unit as well, Couldn’t be much happier. Thanks Mr. Kirby and ABC!
Jasen Hilander
a year ago
Made the payments affordable, answered all questions, very helpful. Thank you Mike!
The installer of my new Air Conditioner did not wait & check if the system is properly working before leaving our home. I noted that the new AC still did not blow cold air after two hours of running. Three hours later another ABC technician (Juan Vicente) came to check & he found out that it was very low on Freon. The new AC was overheated and he had to dose water to cool it down before putting a Freon. In addition, the installer left some trash clean-up to us..
Michelle Paajanen
3 years ago
It looks like all was taken care of! I'm happy with the work done and he was very personable!!
The plumber was pleasant, arrived quickly for my tenant’s raw sewage emergency, didn’t overcharge me, and followed up with me after completion of the job. If his professionalism is any indication of the quality of all aspects of this company, I’ll be using ABC for plumbing, air and heat for ALL of my rental properties!
Frankie was a joy! Fellow New Englander! Told me about changing the air filter more often and vinegar w/ hot water to clear the drain.
Good conversation! Thank you! As for the call center....get your act together on calling customers for time reminders .😐
Brian was my technician but I didn't find him on the list. He did such a good job of explaining, over and over. So patient! 👍👍👍
Matt and his assistant were very professional, very transparent with pricing. Would highly recommend.
Karen matuszewski
a year ago
Technician did a great job in a timely manner. Very courteous and professional!
HARSHA SURYADEVARA
2 months ago
I got my plumbing fixed by an exceptional professional Mr.Misha from ABC plumbing. I am happy to recommend ABC services.
Everyone from ABC including Eddie, AJ, Emmanuel, Sam, and Nate did an outstanding job in selling and installing our new Lenex HVAC system. Their professionalism, knowledgeable skills and craftsmanship are very much appreciated. In March we had a plumbing repair to an outside hydrant which was expertly done by Joe. Thank you to each of you! We highly recommend ABC for all your plumbing, heating and AC needs!
Installed a new AC and Air Handler They were all very polite . Would use them again when needed.
On Time and professional, they did very good work and I will refer this company to my family and friends.
Melvin Febres
3 months ago
Don was fantastic! ABC should be cloning him! Great professionalism, attention to detail, pleasant demeanor!??
Elizabeth Demaras
a year ago
Frankie Mayos Tech #626 was professional and thorough in his work and explained what he had done
When I called I told them exactly what I needed done. She told me $49, so I booked them but when they came the repairman wrote it up and said $400 , I even gave him a $30 off coupon and he said he included the discount. I told him she quoted $49 and he said he was going by the book. Nothing he could do. So these people will tell you anything just to get into your house and then jackup the charge. TOO EXPENSIVE!! We sent them away and called another plumber and they charged us $148, big difference! ANOTHER DISSATISFIED CUSTOMER !
Richard Green
10 months ago
The tech Diago was great. I would recommend this company
Tracie Thompson
4 months ago
They are I've professional and did a great job. No surprises and no extra fees for Sunday service
Zachery was very professional and through. Plumbing check on the whole house.
Diane Johnson
2 months ago
Very professional. Easy to get a hold of. Pleasant and explained everything. Meisha was great. 502
Sharon Selsing
5 months ago
Great job. I will be using Israel as my plumber from now on. I also signed up for maintenance contract. I had one with my plumbers in Vegas. It's important to me..
April Sunshine
3 years ago
Phenomenal experience today! I spent over an hour calling all over the city before I finally found a company smart enough to take on my old rusty AC pipes and it was this one!For the last 3 days my main pipe has been clogged and leaking and I had 3 other guys out who failed to fix the problem for 3 days straight. In fact they made it worse! 😡ABC however knew just what to do.They were so nice and they even taught me about cheap products from home Depot that I can get to keep my AC healthy from now on!I'm very impressed and I'm giving their name to my AC installer because he only puts the ac in. Now he will have a partner who knows how to fix the pipes too!I 100% recommend ABC. Will never trust anyone else, not after sitting in my 79 degree house for 3 days over a problem ABC could've fixed in 15 minutes!
Harris Solomon
2 months ago
Would highly recommend. Service was great and associate was excellent. He did what was needed and didn’t push for any other service.
rick peterman
2 years ago
Jacob was very knowledgeable, courteous and professional. Would definitely call on these folks again.
Mike S showed up. Was absolutely a God send! Super nice and respectful to myself and my family. Told us what the issue was and we were able to resolve it! Absolute 5 stars!
Rebecca Gilmore
5 months ago
Very friendly and knowledgeable.
Fast, efficient and knowledgeable. They were able to come same day , which I appreciated. Anthony was great. Was prompt and very knowledgeable
Excellent, I'm so impressed with Matt and the ABC Company
Beatrice B. Taylor
a year ago
Very efficient pleasañt explain ed what ÑEeded to be done and the cost.
Erim has been extremely helpful and knowledgeable. Great service from him.
Richard Bengtson
2 months ago
Great Tech good personality friendly and helpful
Krohn Magnum
3 months ago
Juan was very professional, respectful, and knowledgeable. Good quick diagnosis and correction of problem. I will be asking for him for my next visit. Nice job Juan.
Yeyo Fernandez
3 years ago
Overpriced $600 later and the guy that came out wasnt professional acted like he was doing me a favor. I understand it was after hours but he seemed like he didnt want to do the work. A busted pipe? $600? I paid it but i dont recommend unless you are rich and have that money laying around 😡
We had a complicated blockage that backed up our kitchen and utility sink that confounded the first plumber (from another company). We called ABC and Cole came out with a smile and a big truck chock full of plumbing goodies. Within a short period of time, we had clear drains. Get these guys - they are professional from the office staff (VERY helpful!) to the technicians (Super Cole). We would do business with them again in a heartbeat.
Our tech Israel was professional, knowledgeable , courteous. He took his time with the installation of the water heater and did not leave until the job was done. Because of him we went with the Club membership. We would definetly recommend him and the Company.
james horton
10 months ago
Very professional and knew his job. Made my wife and I aware of several issues we did not know about.
Jason Macleod
3 years ago
They were able to help me with my problem quickly, and efficiently.
The technician Angel R. extremely helpful and professional, would definitely recommend this company and Angel to friends and family.
Eddie was professional and informative. He made a large purchase of an AC unit quick and painless
He and his partner were very good, it took more work than they expected to replace my kitchen faucet.
Very happy with the job.
Jesse was excellent, professional, knowledgeable. Extremely helpful
Gary Barker
10 months ago
ABC was very responsive, appointment was made late in the day, early am next appointment made tech showed up on time with knowledge and serval options. I booked another visit by the tech for install of special order next week.
I will be using this company again if I have future needs and will for sure recommend to friends and also customers ( I'm a real estate agent). My problem needed an electrician. I was pleasantly surprised when Anthony recommend I call an electrician. He stated I could install a new water heater, however I don't think the issue is in the water heater so it would not do you any good. This was refreshing as many companies would have recommended a new water heater to make a sale.Thanks for the great service!
Kevin Steidley
a month ago
Mihail was very good and explained everything in great detail. He fixed the problem and went above and beyond.
Chuck Davidson
3 months ago
Tyler did a wonderful job of removing and replacing the Hose Bibb. He was very professional and efficient. He explained all the details very well and was receptive to questions and comments.
Michelle Holley
2 months ago
ABC is always great!
Scott Venkataraman
2 years ago
I worked with Anthony and Onih for my plumbing issues. They were responsive, listened to my concerns and worked with me to come up with the best possible solutions to give us peace of mind. They spent the time needed to get the job done and made sure they did it right. You definitely get more than your money's worth.
Had new install of new unit , air handler has been leaking since install . They have been out six times so far still leaking air into garage. Town has not even inspected it yet . Worse experience I ever had with a air conditioning company.
Roman P. and Zack installed a 75 gal State water heater on 9/3/21, the same day our request was made. Theirs was a very professional job from start to finish (approx 3 1/2 hours). Neat (shoes/carpets covered), carefully navigated around furniture/through doorways while disposing of two 40 gal tanks and unloading replacement, non-start work, leaving area clean/void of any dirt, droppings, etc. Roman's explanation of work to be done was very informative and we appreciated his willingness to remove some piping that had been left behind by other workers. In sum, the technicians displayed full confidence and ability, representing ABC in the best possible way.
William Torres
a month ago
Very sharp & professional Our tech Kyle Reilly excellent He went thru everything with us explain all options and reason for each one of them Help us develop a proper plan. Regarding time on point as we spoke Very proficient The service was so great the we didn't hesitate and become club member Hope a lot of companies learn from Kyle and the company who he work with that also were very helpful for appointment
Manny was very informative, friendly and just plain awesome. Highly recommend ABC to all my friends and family ☺️
We had Nate at our home a true and honest professional. Took time to explain everything to us including our issue worked with us to find sensible solution. Very refreshing to see true honest professionalism from a person and their company to treat the customer right.
Luis was prompt, friendly and very knowledgeable about the HVAC system and identified the problem after checking a lot of things. I have never had a problem with ABC and I highly recommend them to everyone.
Henry Jenkins
4 months ago
Very personable and knowledgeable.
Chief Mahoney
8 months ago
It's a pleasure doing business with ABC. Frankie was awesome, we had a lot in common with each other and it was a pleasure working with him. You guys are awesome.
Cole was excellent. On time, courteous, professional. Will have him back for more work.
Steven Passon
3 months ago
Very efficient and polite
suzanne robey
11 months ago
Jasmine Amos did a great job we will use Jasmine Amous All the Time.
Being a single parent made me scared when my AC decided it needs to retire. Mike was very caring and helpful
William Wright
2 years ago
6 hours late for appointment, no solution to problem. Technician was knowledgable, polite and apologetic. Peicing was outrageous. Will not call or recomend again.
Rayfield McGhee
2 years ago
Call several 5 star rated businesses but was told they could not get a service tech to my house for a same day flooding issue with my toilet. I contacted ABC Plumbing, Air and Heat, who said they could send a tech same day. The tech was professional, friendly and knowledgeable and experienced. I highly recommend this company.
George Tibball
3 years ago
Highly recommend this company and this technician. We will definitely use them again in the future. And, we like their TV commercial as well. Will recco them to our neighbors and associates.As a longterm GC, we highly value first class service from or subs and suppliers. Great service. Jarrod great to work with. Have a second AC job coming up next month. Will call.Thanks. George. Gen. Mgr.
Discussed age and possible flushing of hot water tank. Due to age of tank decided not to do the job. Representative of ABC was very helpful in decision process.
A salesman named Oney from ABC Plumbing came to my mom's home on 11/7/20, and arrangements were made to install a 15 Trend Steibel tankless water heater. Although my mom is in her early 80's, she can handle herself just fine. I was there to provide some input, and help ensure all went smoothly and fairly.The guy checked the amp box and plumbing, and said all was good for the install. Mom also signed up for the company's maintenance plan. Total price: $2680. She wrote him a check for half the balance ($1340), as he requested. He said he'd order the water heater, and be in touch within two weeks. He never called.So my mom called ABC in early December to find out what was going on and complain about no follow up. During this call, they contacted the original sales guy (Oney), and she was told he would contact her in a few days. Again, no call back. Around 3rd week in December, Mom calls ABC again, and they set her up with an appointment the following day for the installation.Next day, a technician and associate show up at my mom's, only to inform her they can't install the water heater until she contacts an electrician first, to install an additional 30 amps they say is required in order for the tankless heater to work properly. This just added to the aggravation, because the salesman was initially consulted specifically about this issue before she commited to this. He had said that the existing amps in her home were fine for the smaller water heater being installed.My mom then proceeded to try to arrange for an electrician to come to her home at the same time the water heater tech was there, as apparently the two have to be done basically at the same time. She could not make this arrangement.In all this time, my mom was never once contacted by anyone at ABC to keep her updated or apologize for all this delay and clear lack of customer service. Not once. She had to do all the legwork herself.So Mom finally had enough and decided a few days after Christmas she no longer wanted to do business with ABC Plumbing, and wanted her deposit check back. She was told billing had been contacted, and she would receive the check back in the mail. The woman she spoke to also actually told my mom she owed them (ABC) $118 for the salesman's time, and wanted her CC# to cover it. Mom told them to return the check for $1340 first.A couple of weeks pass. No check. She called ABC again on 1/6/21, and was told the check was mailed out right after the last phone call around Christmas, and was probably delayed beause of the holidays (not likely...the check was being mailed from St. Pete to Clearwater, and it had already been over two weeks). Another two weeks pass with no check returned, so Mom writes a detailed letter to Consumer Protection. On 1/25, the same day she receives a letter back from CP saying they had contacted ABC Plumbing to inform them of my mom's complaint along with forwarding the letter she wrote, she received the check back form ABC.Consider it done? I don't think so.
Bernie Wyllie
11 months ago
Zach came to our house he was very professional polite he went through all the paperwork with us so we understood it he was good person I would recommend ABC to anybody
Becky Miller
10 months ago
Tim S was great. He was very thorough and made this an easy transaction. He explained our AC options and made sure we understood them. He did all the footwork for the financing. Tim was very respectful to my father and a pleasure to work with.
Had an issue with a leaking toilet. Were here and gone by noon (on Sunday after I called Saturday!) Tech was awesome! Informative, friendly. Highly recommend!
They were great!! I'm. Very happy with the ser ice I received
Anthony removed our old toilet and installed the new 1 properly. We had already bought the new 1 in Sarasota. There were No new parts, just service. He was here just short of 2 hours, so I'd say the $497 charge was way over the top.
We'll never call ABC again.
Wanted a standard 40 or 50 gal water heater installed only. All is outside with nothing in way. Quoted 2600$$ for just that. This is not Derek Jeter's house,just a normal home. On top of that you charge 59$ for what? 500$ water heater,40$ in materials and 2000$ too install! Feel taken advantage of..thx but no thx..should refund my 59$ for that embarrassment of a price. Hard working people can't afford that.
Denis Leclair
6 months ago
Very friendly took the time to explain the situation and my options very satisfied with ABC
The tech was very knowledgeable and cared about our problem and while he was here he checked all sinks commodes and showers to assure no other clogs. This was our first time using ABC & we are VERY HAPPY & had service within 3 hours after calling. We will be using ABC for our HVAC repair/clean this season we are entering in now. Thank you again ABC!
ABC Plumbing, Air & Heat provided fantastic service from my initial scheduling conversation with Ellen to the service provided by Don. Don was professional and provided quality service - repairing a clogged pipe in my main bathroom.
I highly recommend ABC Plumbing, Air & Heat.
Martina Vazquez
3 years ago
Bob and his assistant were very professional and the information provided to me was very clear. He worked very hard until they figured it out. Thanks to Bob we were able to pin point the problem and get it resolved. Thnk u very much. I definitely refer this company and their employees.
Anthony did a great job. Very professional organization but pricing is off the chart. Works out to about $400/hour. For that reason, I would not recommend.
I called ABC Plumbing, Air &Heat and their serviceman Sameer was very polite, courteous and professional.
Deborah Finke
3 years ago
Very professional and did a great job. Will continue to use your company and recommend you to my friends. Felix did a great job and it was a pleasure having him look at our air conditioner
Josh Boucher
10 months ago
He did a great job! I felt like he got the job done quick and right.
Nate from ABC air just left my home and I am very satisfied with my experience. Nate walked me through everything from top to bottom. I'm looking forward to my new unit. Thank you Nate.
Tony Fabrizio
2 years ago
ABC appears to be a professional company, but you will pay a huge premium for that. I've owned a home for 30 years and have received a lot of estimates for work. Never has an estimate come in so much higher than my expectation as this one did. And for some very basic plumbing that required minimal parts. They know their prices are outrageous, which is smwhy they collect $59 for an estimate. I paid the $59 and made a highlighted note in my files to never call this company again.
Jakari was both respectful and professional
Called to schedule an estimate to install a tankless electric, dispatcher said she would have some guys out to give me a free bid, never mentioned anything about a service fee. As the guys are leaving they say I owe 60$ unless I schedule the job. I was actually probably going to use them until they pulled this. The techs also arrived much later than I was told they would.
Steven Renwanz
3 years ago
My technician’s name is Angel and he was prompt and expeditious in his inspection. He showed me potential issues, what to look out for the future and offered me a monthly plan for cleaning the coil twice a year and even rinsing out/ flushing the water heater for less than $15 a month! Angel was very clean, looked the part and I had an overall outstanding experience compared to other air-conditioning companies I’ve come across in the past. Thank you Angel and ABC!
The tech Diego L was great. He talk to me like about my options and listened to my issues. He had good answers.
Gabriel Ramos Hance
7 months ago
Reynaldo was pretty awesome, quick, professional and very polite, will be asking for him again if anything happens. This is the 3rd or 4th time and he keeps doing awesome. I highly recommend him for anyone. Thank you
Don was knowledgeable and professional. He got the job done on my funky German faucet
Matt went the extra mile in trying to determine the plumbing issue.
Tamara Walker
3 years ago
Justin did a great job explaining everything!
Was very professional and knowledgeable.
Thank you
Theresa Eshtamoa
a year ago
Juan was very nice and efficient, a professional. Thank you so much!
I tried to contact several local AC companies as my home AC failed and was at 85 degrees inside. Until I contacted ABC I was told next day or even 2 days out. ABC responded within1 hour and was here at my home. JuanWas amazing at diagnosis and explaining my options. He completed the work quickly and we are comfortable back inside with cold AC.Juan was super Friendly & I am a Customer of ABC from now on thanks to Juan!!Thanks ABC That was Easy!!Tom WTAMPA FL
Angel was very informative. Explained everything very well. Will always recommend him and your company thank you
Thank you Matt O. for the great job and your visits over the weekend and today. We tremendously appreciate it--the new water heater is working fantastic and the water pressure is better than ever! Thanks also to Joe S. for the initial visit.
ROBERT C RUSSELL II
6 months ago
Frankie was great. Check all vitals on hvac system inside and out. Did a great job and was nice to visit with. Competitive price for this service. Satisfied customer here!
Lisa Spangler Fahl
2 weeks ago
Jakari was on time , very professional and courteous. He alerted us to a probable part wearing out and how to schedule a future repair. Completely satisfied.
The professionalism is unmatched. My kitchen sink was clogged and he persevered until it was cleared. Very happy with Don Horner.
Jennifer Holtsclaw
a year ago
Joel - thank you for forwarding the review for management. I’m guessing Ismael is new and his name wasnt found for the review.Ismael was our technician today for a very leaky faucet. Could not leave a review as his name wasn’t showing on the review. Last night my husband and attempted to fix it himself but was unsuccessful. Instead of making an after hours call we turned off the water, called ABC to schedule an appointment for Friday morning. Ismael arrived on time, very courteous and handled the issue. I realized it took more time because our attempt at home repair. Very pleased with Ismael and his professionalism. Consider it done!Jennifer HoltsclawSent from my iPhone
The plumber was very professional but they are extremely over priced. He tried to up sell me on every part when I just needed my toilet wax ring replaced. I needed it done so I hired them. However, the toilet was still leaking. I went with another company for a fraction of the price and it's no longer leaking. Don't waist your time and money!
Good overall experience. Everything explained in simple English. Everything was to my satisfaction.
Was very happy with the service Tony provided. Did a very good job, was friendly and was careful to clean up after done. Will consider using ABC in the future.
Andrea Collins
3 years ago
It's a Sunday evening. I called for Emergency service. I've spoken to your dispatch twice ALREADY. Currently waiting , it's been a hour.... for a call from the plumber to see if he'll be able to come out or not. Not my definition of Emergency service. ABC finally returned my call the next day.
Very nice and professional knowledgeable great!!
I met with Scott Nottingham from ABC today. He spent a lot of time with me and gave me many options to update my air conditioning and heating system. Scott was very professional and thorough. I highly recommend this company!
Kristine Sykes
2 years ago
I called ABC plumbing, air and heat at 11:30 am on a Saturday. They were able to come out the same day, only about a 3 hour wait. I was having an issue with my toilet backing up randomly. Onih was able to fix my toilet/sewer line issue. He seemed honest and was efficient, took about an hour to complete the job. I would definitely recommend ABC.
patricia mitchell
2 years ago
I called ABC Plumbing in the late morning regarding a slow drain, and Anthony was out to my house that afternoon. He was able to identify exactly what and where the issue was simply by my description, and the flip of a few faucets.I am incredibly pleased with his knowledge, on-hand equipment, and hard work to resolve my issue, and relieved that I called ABC to address what turned out to be a non-conventional problem.Will definitely call ABC for future plumbing needs, and have no hesitation to try for my heating and air systems as well.
Air Con shut down in the middle of the night. Seems something was making the breaker flip. After troubleshooting everything, in a driving rain, it turned out I had a bad breaker. It was so hot I am lucky it didn't result in a fire. Thanks Kyle
Robin Graffam
3 years ago
We’ve had the worst experience with AC companies. Justin was so nice, honest and really wanted to help us resolve the issues. He has a ton of knowledge and very useful tips. I would absolutely recommend this company and ask for Justin!
I was shocked that the purchase and installation of a water heater could cost $5500. I realize we are suffering from inflation, but I just had a water heater replacement done on a larger property 80 gal (vs. 50 gal - and in Indiana vs. Florida) and the entire job cost $2250. This is ridiculous. But heck, I was able to get a faucet repaired for $490, so I should be happy.
$2000 to replace a $35 part
Rebecca Sherwood
8 months ago
Called to get an estimate for air conditioner replacement. Tim came, explained the process, and his professional approach and quality offerings sold us on the spot.
My wife had these guys come out to replace our kitchen faucet. They quoted her $577 - $815 for the job. They then charged her $49 to come out to look at the job...(she asked for a quote over the phone, but they wouldn't give one). I'd be interested to see if they would quote a man the same price. The only positive was that my wife said the guy that came out was very professional.
Fixed AC temporarily but explained why a new system would be best. Very knowledgeable and friendly. Came quickly to help me.
Karla Raymond
3 years ago
PLEASE get a second opinion before using this company!! A tech came out and within 2 min of being here said we will need a whole new AC system - 8k -15k he told us. We know a little bit about AC and knew this was not the case. We had someone else come and and they fixed our AC problem for $200. The AC only needed Puron which the tech from ABC refused to do for us. I'm disgusted by ABC and how they tried to get over on us. Its shameful!! Do your research!!!
Mary Kelly Anderson
2 years ago
Performed annual service on our A/C unit. Very professional, took his time, didn’t rush through the job. They came out the same day. Very pleased with the company and technician.
We needed our AC checked last Friday night. As expected the Freon was low. It was an old unit with r-22 Freon. So needed a replacement. ABC sent a person next day Saturday to discuss our options. We chose our new unit and was told the technician would be at our home Monday at 8:30 to install our new AC. They showed up on time and quickly got to work removing the old unit and installing the new one. We received exactly what we bought. It works great. Very satisfied with ABC and the techs we saw this weekend. What really helped was the use of a portable AC for the weekend that ABC provided free of charge. A very nice touch. Would recommend ABC to all.
Carolyn Simon
2 years ago
Mr.Anthony was very professional and patient. We appreciate his dedication to his job. We will definitely call and asked for Anthony and his partner again. Great teamwork.
Never would I recommend them to anyone. What is their Quote on Commercial (Oh, you called ABC Plumbing, than its done) only if you have a large job where they are making the money. They emailed me on the 24th to confirm an appointment for today the 28th. I reschedule appointments to assure I am available, Im a 72 year old man that wanted to have his Air Conditioner inspected and was left with no call, I make a call and was told they did not even see an appointment, I get a call back and was told they had emergency's. Beware of the Gimmicks'.
Cindy Christie
10 months ago
Israel did amazing work on our toilet and sink repairs. He was nice, professional, and detailed with his inspection. He provided us with options with what should be done now and what we were planning for the future. I highly recommend ABC and Israel. Thank you!
Sharon Hartsfield
a year ago
I had a clogged drain to my Washer. Don explained my options to fix it. Then him and Ishmael went to work . They worked very hard to clear it. I would be happy to have this pair back if I have future concerns. Thank you for responding so quickly.
Charged me $413 for a simple Moen 1222 cartridge replacement provided by me. This was a non emergency call. Tried to sell me club member ship which just gives a small discount. This is DIY job that Moen recommends as well. After this I replaced the other one myself with my 8 year old kid in 15 minutes. Wont use them in future. The job took 10 minutes but the selling took one hour. See for yourself the work order. Call a honest plumber. Do your research.
I have had 4 other ac companies that were awful. Be careful l who you choose. This company is my #1 choice.
Great communication, quick appointment slot, professional service, knowledgeable technician. I left this review about 4 months ago and it still rings true. I'm not sure how you guys keep finding top tier employees, but keep it up. Eli and Derek yesterday on a plumbing issue, and Ethan today on routine a/c maintenance were all awesome, courteous, professional and knowledgeable. Adding to that Luis. Great guy, super knowledgeable.
I Hired ABC to hook up a LP tankless water heater. They hooked it up wrong not installing a regulator and not to code. When I questioned them they came up with all kinds of excuses telling me one wasn’t needed . Eventually I had to hire another company to remove what they had done and hook it up correctly. Totally unprofessional, could not get management to contact me. I would have given them a lower rating if they had one. I would recommend you to use another company
Started out very poorly, but they made it right!
Not happy that I had to give of many hours and days of my life! But their willingness to make everything right was 5 stars!
I called this company because my toilets were overflowing. They came out many times dug up my yard that was just layed with new grass. Messed up my tile in bathroom around toilet and charged me $7000.00 dollars, and none of that was the problem. Had plug at city line that was stopping up line. Now they cashed one of my checks and wants me to provide proof that they received the money. What a company!!!
Nate is very knowledgeable, honest, and professional. I highly recommend him for all matters AC related!
Robert Hughes
2 years ago
Had a plumbing problem. ABC fixed it. Found out later the repair cost was much higher than other companies charge. Meanwhile had joined ABC's Ultimate Advantage Club. Had AC problem. Contacted ABC. They never showed to repair it. Canceled Club membership.
Virginia Conners
3 months ago
This job is not complete yet they still have to return to change breakers and do some wiring
James Blackburn
3 years ago
Great experience, offered many options to have my job completed. Very professional, quality work in a timely manner. Thanks Don.
Ronnie Floyd
4 months ago
The customer service staff was not very responsive to initial installation/inspection issues BUT the technicians have been top notch. Dontavious just completed routine service maintenance and was professional and courteous. He performed a thorough inspection of my a/c system and advised of service/maintenance recommendations.
Brian Gelock
7 months ago
Mesa was very professional and does clean work
this company over charged a poor young Hillsborough school teacher for cleaning out the condensation drains on her ac unit.she wanted a service contract which should have included this service however they would not let her purchase 1 instead they kept trying to sell her other items some which would be included in the contract.the service tech John was trying to sell her on items that most companies include in their yearly contracts. the office person Ashley was rude and refused to make any adjustments. and hung up on us.there are plenty of ac companies in the tampa area. choose another one.not 1 that takes advantage of young school teachers.
Nate was fantastic. Explained that refrigerant was low. Filled it up & now we wait for it to cool down. Thank you Nate & ABC for the prompt & courteous service!
celia m clark
4 months ago
If I could give Ethan stars to the Moon and back I would. He corrected issues I had with my new AC unit. Ethans is extremely knowledgeable and very thorough and corrected issues that would have been a problem in the future. I would highly recommend ABC over other companies in the area. The Air Condition inspection passed the first time. Thank you again Ethan. Also the Inspector stated: They did a great job!
Karrie Anne (Kari Anne)
a year ago
My technician.s were wonderful five start all the way. I'm just not happy that a over a thousand dollars later we have no air. If we keep spending a grand we may as well just buy a new unit. Just sucks
Forrest Stevens
3 months ago
When a PVC pipe broke and caused water to pour into the backyard, ABC was one of the first calls I made. They had sent out a great Plumbing Technician, Mihail O. Mihail spent late into the evening working diligently to repair this for us and ultimately repaired the line despite the late evening, restoring water to our home. He is a real life saver and a great asset to ABC.
Was sold an obviously defective unit that I have to keep calling them to fix...We bought the unit 1 year and one day ago and now they a charging me every time they come out...I wouldn't recommend this company to anyone
Kevin was incredible. So professional and kind. He answered all of our questions we had. Was very thorough. We really appreciated the professional grade of cleanliness and safety during these times as well. I highly recommend using ABC Plumbing.
Showed up as promised, knew what I was looking for, help me out with that and a couple other things that needed addressing. A good man. Glad to have him service with me anytime.
rene boutotte
3 months ago
Little expensive but the workers are top notch
I wasn't there but my daughter in law said he was very courteous and also left an informed message about his findings
Thai Kimbrough
3 years ago
Angel Rubayo arrived as scheduled. He quickly diagnosed and identified the issue with my A/C unit. He was able to find out that the part was still under warranty and found a replacement part and had my A/C unit back up running all within a couple of hours from when he arrived on site. Job well done. Very happy with the service.
CECELIA MILLIAR
4 months ago
Donald from ABC did our annual plumbing inspection. He addressed our toilet leak concerns and repaired them. He flushed out our water heater. He addressed our concerns about plumbing clean out and provided options. Donald was very knowledgeable, professional and no pressure.
Cole did an excellent job re-setting our toilet. Everything was broken underneath. It was a 2-3 hr job. He was polite, thorough, yes, it cost a good bit, but we know it was done right. We consider this repair an investment to our property & w a 1 year warranty. Found your ad on TV. Only thing is if your dispatcher who takes your calls, if he could speak slower & louder for those of us who have hearing deficiencies. Thank you.
Came out, quoted me over $1,000 for sewage line back up, that was the cheapest option that might work otherwise almost $2,000. Called another About Time Plumbing who did it for just a bit over $200. In looking over the reviews of ABC this is very common.
I used ABC to assist in getting my water heater up to code and re-routing the drain to my dish washer, which was very expensive, around $800. But since they did a good job I just accepted the price because I needed it done.However, I scheduled an appointment for HVAC to finish my duct work and get a coil cleaning. I was just told they'd show up, no time frame. After being told they'd be here in 30-45 minutes, when I got the same phone call about 40 minutes ago, and it was already 6pm, I decided if I was gonna pay hefty prices for the work, I deserved better, and cancelled the appointment when they were supposedly on their way for the third time.If you have to pay a ridiculous amount of money, they can at least show up in a timely manner.
Mary Perkins
7 months ago
Diego did a fantastic job updating so many of our old plumbing issues. It was an awesome experience working with him. Highly recommend 😊
Charging $400.00 a hour is too high .
I would not use them again
Daisy Toland
3 months ago
Very professional service
Lori A Ingram
3 years ago
Anthony arrived quickly after we called. He quickly found the problem and was done in no time. He was courteous, kind and professional. Couldn't be happier with our experience.
Octavia Adams
10 months ago
I initially called to have a diagnostic of my A/C because it wasn't working. The technician came and it was dark and stated that he would return in the morning between 8 and 10 to perform a full diagnostic to see what was going on with my system. The next day came, and I waited patiently and called around 12. I was informed that he already ordered a part and it was scheduled to come next week. I was confused because I was waiting for him to come and perform the diagnostic and tell me what the problem was. I informed the customer service agent about the situation and told her thank you but I have decided to go with another company. I was disappointed because I have heard such good things about this company.
Elizabeth Hyde
a year ago
Frankie is a very nice person. He was polite, friendly, and professional. I called the company to compliment him.
Gary Preston
8 months ago
Juan was very professional in servicing our heating unit. He was on top of checking every our unit and found our issue quickly. Juan shared information that was very helpful and made sure we were happy.
Don came out today and was extremely professional and knowledgeable. Found the plumbing issue and fixed the leak. I will be recommending ABC to everyone I know and I’m using them again for sure
Don was friendly and very knowledgeable definitely will use for any future needs!
Carol Silvera
2 months ago
ABC Plumbing, Air & Heat was quick to respond and sent someone out within a couple hours. Mr. Luis M. was very professional and explained what needed to be done to repair the A/C.
Mariana Hernandez
a year ago
Kyle and Harold were excellent techs, very professional ,friendly and knowledgeable .
Israel did an excellent job at unclogging our kitchen sink drain. We will definitely use ABC in the future!
Clarissa King
3 years ago
What a rip off!!! I received a quote for $851 to take out a reverse osmosis water filtration system and to do a disconnect and reconnect on our kitchen sink. I told him I thought that was high and asked how many hours of work that would be. He said about 3. I paid the service fee and canceled the a/c we had scheduled for the next day.We called Giles’s Plumbing who did everything plus connected 2 new sinks in our master bathroom for $169.
Very professional. Got everything working and was timely! This guy deserves a raise
Emmanuel Martinez
8 months ago
Diego was really a blessing. Great tech & speedy service.
Alan Davidson
3 years ago
Jay has been here 2 times before; as always he provides outstanding professional & customer service! During this covid -19 crisis he practices safe distancing & safe health. We look forward to having Jay return for any plumbing problems & will specifically request Jay!!!!
Recruitment Specialist
a year ago
This girl is on fire! I love her! She came in and worked so hard and never stopped until the problem was fixed! She is amazing!!!!!
Robert Mcmullen
a month ago
Our technician was great,,he was through,,professional and explained everything so we understood all our options!! Very nice experience dealing with him and ABC plumbing,,Air & Heat!! Will definitely use again !!
Sarah Pinnell
a month ago
The only good thing I can say is that they were on time… called about our issue on 7/25/23 , recommended by my brother and service tech did bare minimum but was more focused on getting my credit card to say he got payment and “consultant “ came and gave me a chicken scratch hand written estate saying I had to replace my whole system… with only one option on systems and then had the nerve to say if you financed it and decide not to pay, it’s not like they can repo your A/C. Also asked how long estimate was good for and he said maybe 7 days… most unprofessional thing ever.. probably leaving things out!!! Btw, had another company come and said our coils just needed to be cleaned!!
Braden Silverman
3 months ago
Called them to fix a leak in my kitchen sink. They tried to upsell me on services on the phone before they showed up which i declined. When they showed up they tried to upsell us more. They quoted 1200 for kitchen sink fix and 6700 for random other projects we didn't call about. Ended up hiring another company who fixed everything for 400. Do not use this company.
The service has been great and the techs have been friendly and professional towards me.
Florida Chick
7 months ago
Always prompt and professional. Friendly and explains thing carefully.
Matt was great! Anytime in the future I need a plumber, I will ask for him again.
Donna Langston Thomas
2 years ago
My plumber, Kevin, was on time, professional and explained everything. Repaired my toilet lickety split! Price was very good also. If I ever need a plumber again, will definitely use ABC!
The young man came and checked the air conditioner
Teresa Barefield
a year ago
I don't know one thing about air conditioning service repair only that my husband was very impressed and that does not happen often! Great company. We had a serious problem and they responded immediately and professionally. You can depend on this company. Do not hesitate to call on ABC.
Alejandro Santiago
8 months ago
No free estimates. $59 fee just to look at work.
Robert Ringkamp
2 months ago
Very professional ABC he's got my business
Erim was professional, knowledgeable and efficient.They were on time and worked quickly abd cleaned everything up. I would recommend them and would use their services again.
Blake Wanecski
3 years ago
Poor customer service they do not send out techs just sales men. Have had them out two days in a row and still same issues. Do not listen to what you have to say about the problem. Give you the run around when trying to get your money back. Do not use!!!
Chrysti Browne - Reichert
2 years ago
Trustworthy and honest. I got the monthly plan so all maintenance and service fee is covered. What a great idea! Saves money and time trying to figure out who to call!
George Naruns
11 months ago
It all went well. While I was not on site thetenants were pleased.
Wonderful service prompt friendly and professional. Matt was wonderful. Please give him a raise.
Hired ABC Plumbing to come to my house to install two faucets in my master bathroom. Technicians were nice people, but they quoted me $739 to install two new faucets unless I joined their Ultimate Advantage Club, then it was over $500 to install the two faucets. WHAT A JOKE!!!! I wouldn;t recommend wasting your time with this company unless you want to overpay by hundreds of dollars for the most simplistic tasks.
Nathan L. Was very professional and informative. He came to my house and had our problem fixed in no time. Thank you Nathan.
Very professional and courteous. Diego knew his job and went above and beyond. Thank you!!
LOUISE DINNOCENZO
4 months ago
bob was great just had ac system installed ,great worker
Eli 537 was the best ! Fixed a mess for us. Very nice and professional young man.
Neil Puntenney
a year ago
The service tech, Kyle kept me informed as to what was happening even when the news wasn’t good.Very professional and efficient.
AVOID AT ALL COSTS. READ ALL THE NEGATIVE REVIEWS.My wife's grandma lives with her mother because she has dementia. She clogged the toilet, so my wife went over there to handle the situation while her mother was at work.This company came to the house, while only my wife and her grandma were there. The guy took 2 minutes to snake the toilet and charged her grandma $452!!!Don't use this company!!!They take advantage of people.
Jay was very professional and knowledgeable at the job I would recommend Jay to my friends and coworkers
Quick and excellent service. Everything explained well to my wife and myself. Would recommend to anyone. By the job not the hour.
Michael Tarver
2 years ago
No Rating!Regarding ABC PLUMBING:I call their number and explained what needed to be done which was install a hot water heater which I purchased. Gave them as much information as I could. Their response was to send a technician out to my house and he was here for three minutes (no, not 5 mins) stated he would need a minimum $900.00 and some change. I said if we had the option to finance the payments, he said no, the total charge would need to be more than$1,000. Boom, a minute later he's riding down the street with $60 precious dollars of mine. I feel ripoff for the 60, because their price list is ridiculous. BTW they do electrical work (not this technician), so I threw out the idea that we could add this to a contract to make it over a thousand, that was a no go as an option. This was ripoff plain and simple!
Chris P. Bacon
3 years ago
Bob the service technician was very knowledgeable and quickly diagnosed the problem. He was professional, polite and safe. Provided some great information about the other services. Would recommend ABC... however... charges seem excessive. $459.00 to replace a capacitor (a $30 part) and the entire visit was less than one (1) hour. When I called the office to ask how they get to that price I was told that is the standard flat repair fee. Does not matter how much time or parts cost, that was their fee. Seems excessive to me. Next time, I will do my homework better (buyer beware).
Stephanie Olson
a year ago
Thank you to our technician Isereal. He was very informative, professional and didn’t rush through the job. Answered all my questions. I even learned a few things. Thank you. Great job!
Excellent service! Matt was very professional, friendly, and courteous.
Kevin came out on a Sunday and was able to unclog the sewer line. He was very friendly, courteous and professional.
he was very informative and helpful…assisted me with making a decision and acquiring financing in order to replace my AC
Anthony was extremely knowledgable, professional and informative. If ever needed again, i would call ABC Plumbing and Air, and ask specifically for Anthony. Thank you.
$1500 estimate for 10 minutes worth of and less then $20 in parts. never use this company paid there $59 device fee to make them go away
LOURDES FALCON
3 years ago
Anthony was very professional, he was punctual and explained everything he was doing. I am pleased with the service. I’ll be honest I thought the price was pretty high but that was not Anthony’s fault. He was great!
Alex & Elizabeth Williams
2 years ago
Awesome company. We had an issue where we noticed the A/C wasn't turning on, and called ABC. They sent out a technician, Robert, who was fantastic. He not only found a leak, but was able to fix it in a relatively small amount of time. He answered every question in detail, even explaining step by step what he was finding and repairing. He didn't do anything without discussing it with us first, and was simply a pleasure to have around. Highly recommend this company.
Lew-Anne Publicover
a year ago
Juan, was very efficient & did the regulated maintenance of my A/C unit in a timely manner.
Jasmine was very knowledgeable and helpful. Explained the process from beginning to end. Very professional and kind.
Great job, very courteous and clean. Used the bogo deal. The guys had it done in around 8 hrs. Highly recommend.
Extremely professional and knowledgeable. Made me feel really comfortable that the issue would be resolved. Excellent personality and very friendly. I highly recommend them and will only use them going forward!! Great job Don!!
The tech was extremely knowledgeable and professional.
Very impressed with this business and glad we picked them to install our new A/C unit
Nick was very knowledgeable and did a great job. Both him and Noa did a great job. I was very pleased with the work they did.
Mariko Brandon
a year ago
Fast and professional and hard working. Tech Jasmine was awesome, explained everything and did a complimentary check of my water heater. I'm very pleased with my second experience with ABC Plumbing.
Francene Ross-Lewis
a year ago
Tyrone the service technician was great! I wasn’t happy with ABC as a company because they kept rescheduling my service call but once Tyrone, who was professional and so polite, came to service my a/c unit my perception of ABC changed! Great job Tyrone!!! Hope to see you again next year 👍🏾
matthew mclean
a year ago
Elijah was very nice and helpful answering my questions.
Judy Kannenberg
2 years ago
Our experience with this service wasexcellent. It was an emergency situation and their response was timely,the repairman was very courteous andknowledgeable, and the cost was reasonable. I would definitely use them again or recommend them to anyone.
I am very happy with the service provided by Erim and his team. They were professional and courteous, and I was treated as a person and not just a client.
Trying to double charge me for work already done and can't respect appointments.
ABC - worked with our schedule, technician Brian was knowledgeable, professional, and worked in a timely manor.
Micheal was very nice and informative. He didn't try and upsell us
Heather Jeffery
11 months ago
Matt came to my door right on time with a friendly can do attitude. It was late on a Friday night and not the best time to have a water problem. He got right to work, reassured me as I had been dealing with this and was exhausted. His professionalism was outstanding. He knew how to attack the problem and knew a quick resolve. There was no pause, he knows his stuff. He was an angel in a very troubling situation. His kindness was so appreciated as my HOA was treating me horribly. This man has it all and I hope ABC recognizes the gem they have on their side. Because of Matt, I will use this company for years to come. He deserves a bonus and lunch, I will send much business your way. Thank you Matt and ABC for your kindness, empathy, and patience. A job well done!!! A true pleasure.
ABC is the most professional service I have used in 50 years. Everything they did was as the company requested and always with a smile.
I’ve had an unusually high electric bill and suspected the A/C wasn’t running efficiently. ABC had a $29 special for a check up. They were here about 30 min and gave me a run down on the health of the system. There were a couple issues but my A/C wasn’t the culprit. They gave me a written list of what they found and recommendations which I felt were reasonable. At no time did I feel pressured to schedule any repairs. The bill came to $29 just as advertised. They both wore masks and were practicing social distancing.
Ethan was prompt, professional and a really knowledgeable nice person. He was here for a seasonal check of the AC system. He explained his gage readings and discovered the freon lvls were low. He charged the system and verified all was reading/working properly before leaving. I was pleased with his knowledge and work ethic. I would recommend him as an excellent service technician.
I will definitely call ABC every time I need help with my air conditioning in the future. Renaldo was on time, courteous, informative, friendly and just extremely professional. Great job. Thanks so much!
Kathleen Verity
3 years ago
Cole did an excellent job. He is a true professional. He encountered so many unknown obstacles, yet he resolved them calmly, quickly and professionally. He is a true asset to your company. James Vinacco and Kathy.
Emailed contact info to schedule an appointment to get a unit serviced. They are running a special for $29, I previously called Cool Today but they canceled and didn’t show during scheduled window. ABC called first thing the next day and after talking to them and letting them know it’s a condo and unit is on the second level, (tech will need a ladder).....the price went to $229?! What a rip off $200 for the use of a ladder, seriously? I will not be calling them again. If that’s the up charge for a ladder, who knows what other hidden fees they have.
Natalie Toellner
a month ago
ABC Plumbing was there for me on a Sunday and was able to send out a great technician same day. Mihail was very professional and helped me identify the root cause (literally-tree roots) of my plumbing issue, clear the clog so I could resume normally, and gave me options within the presented quote to fix bigger issues. He was knowledgeable and trustworthy and also kind to my dog, who thought the plumbing issue was fun and exciting. Will be working with ABC again in the future.
Jasmine was wonderful!!! She was on time, explained everything, gave me the written estimate, did not pressure me into doing anything, wore her mask and booties, and was overall excellent! I so appreciate everything! Thank you for sending her!
Gloria Morella
a year ago
Mike was extremely professional, arrived on time, wore mask and booties, and got the job done in adequate time. I would definitely have him back for any future repairs!! I highly recommend Mike!
Latoya Reid Bennett
a year ago
Diego was punctual and professional. Extra star for showing up with shoe covering before entering my home. He was also very polite.
The technician came in performed tasks for routine plumbing check. Did not disturb my business call. Once I finish with my call he went over findings. Very through and professional.Out of his control is the scheduling and calling to let customer know what time he will be there.I will take up conversation with management.But technician was very professional!!!
The technician, Mihail O. was very knowledgeable, professional, conscientious, and very efficient. He installed and double- checked everything with our new water softener system and went the extra mile to ensure it was working perfectly. I would highly recommend ABC Plumbing and Mihail O. Also, his assistant, Mike, was very courteous, knowledgeable, and provided answers to our questions.
Sameer was professional and knowledgeable. My dad was extremely satisfied.
Joe fixed trap under sink and put new flushing mechanism in toilet. He is friendly, professional and punctual. He is an asset to the company and I would recommend him to other veterans, friends and family.
John was very informative and very professional. Great employee for your company. I request John each time for my service.
Michele Albino
a year ago
Excellent Tech..I will use him again!! Thank you
My wife called for service to our HVAC and the technician who responded was not knowledgeable about HVAC. He seemed focused on a sales pitch for the companies home service plan for plumbing, electrical and AC systems. He over stated the issues, insisted that we replace several components associated with the system as their 'standard practice'. When asked if he would add freon to the system, he insisted that first he would need to perform a $362 leak test. I explained that this has been done 2 times before and no leak was found at the various components, yet the system still loses freon over the course of a year.I suggested that the old copper lines are probably the issue and he insisted that copper never leaks and that a new system would be needed.Our current system is only 5 years old, had a compressor replaced 1 year ago and has been serviced regularly by others.He obviously does not understand corrosion of copper very well,I would NOT recommend service by this company.
Clyde Keller
7 months ago
My tech Brian was on time pleasant and respectful
JFK was my contact, he was excellent, very professional, knowledgeable and thorough and an asset for your company.Mark Hartley Architect/General Contractor
My experience with Matt was great. Spent many hours fixing plumbing issues. Very dedicated in helping the customer. Thanks for a job well done.
I contacted ABC this past Tuesday. They said a technician will be there around 11am on Thursday.. I called ABC around 1 pm on Thursday to check when the technician would arrive.. I told them I would be there all day. They said they will call 30-45 minutes before the tech would arrive. They never came nor called me on Thursday. I called ABC on Friday morning. ABC again said they were sorry that a technician did not contact you or come to his appointment. Their answer was we will have a technician there today. I said I will be there all day.Well, it's now Saturday morning and nobody from ABC has ever called me this week.I contacted ABC to initiate every query of where their technician was at.Please be mindful of this company. I am not bashing their quality or prices as I never got that far in the process.If ABC would have at the least reached out to the customer to inform them of any changes to the schedule then I wouldn't be writing this review now.Make your own decisions, but I have made mine.
Kevin was very very pleasant and professional. He gave written quote for each job I was looking to get done when I am ready, had answers to my questions and gave valuable info and insights. Very pleased
Greg Novotnak
a month ago
Luis was an excellent technician. He did not try to upsell me on services that I didn't need. I really appreciated his honesty and thoroughness.
Mike was very knowledgeable and professional. Not yet finished with project until next week.
My account Account
2 years ago
Jacob, an employee of ABC plumbing was awesome. He explained everything as he went, was very professional and really is a great steward and representative of ABC plumbing. ABC us a great and awesome company and really do care about their Customers. I highly recommend using them for all your plumbing and air conditioning needs.
Garrett was in our house this morning to do a tuneup on our air conditioner he did a great job has a wonderful personality I would rate him as a number 10 in I request that he be the one that come out to us next time also
Horrible customer service. Active leak in wall. Promised they would get out the same day and e we trusted them. Never showed and then said they mis-scheduled. They said maybe they would come out later that night and then called to schedule for next day! They are based in Chicago, IL - even for service in St. Petersburg, Fl. Communication with them was awful. They over promise and under deliver!
Theresa Crowley
3 years ago
Our technician, Cole was very professional and knew very well how to get the job done properly..I would highly recommend him. When my water wouldn't turn off he knew exactly what to do and wasted no time in fixing our problem. It looks great! The only problem we had was dispatch was so in getting back to us
Annette Smith
5 months ago
Very nice, professional, showed me different options of what they could do for me
I had ABC Plumbing, Air & Heat install a new system, replacing an old system that was in place when we bought our house four years ago. We have had the new system less than three weeks and it has quit twice. I requested service both times and was informed that they did not have anyone to work on Sunday. They advertise 24/7 customer service, I am disappointed with b the system and service. system
Carmen Hernandez
a year ago
Mr. Reynaldo Ventura came and I was very pleased with his service. Very nice gentleman. I want him to always come to my house to assist with the AC care. Thank you Mr. Ventura for servicing my unit. Left me very well satisfied. Very pleased with your politeness and pleasant self.
Service man was very professional and knowledgeable. Patience and took time to explain everything. He was great!!
Cole was a great technician. He was very knowledgeable and friendly. I highly recommend!
He was very professional and I’m very satisfied.
Frankie was professional and friendly. Really knew his stuff. I have been overall pleased and happy with my services with ABC. When I ordered a new unit from them back in April 2021, we had a few issues, but they really worked hard to make it right. The 1 year free parts and maintenance really turned things around. It's not the cheapest place in town, but the service you get makes it worth it. Plus the club is legit worth the cost, so make sure you grab it(It includes plumbing)
Mike Ambriati
5 months ago
Called me to tell me that i needed a check up to keep my warranty in good standings. I know this but forgot to set an appointment this year. ( They remembered ( Thanks guys ) . Did what they said, on time, clean and for what they questioned me on the phone. Good communicationService tec with the install last year and the tec for the one year Service check up were kind and polite. Good job guy's. Very Happy
Barbara Menendez
2 months ago
Luis M #604 was Wonderful we called ABC A/C at 3:30 and Tech Luis M #604 was at our home within 1 hr ..and completed ckg and repairs in very timely manner..Luis was very informative and told us every he was doing step by step ..Thank you Luis .... Raymond and Barbara Menendez
Danielle Deroche
a year ago
We had a clogged toilet that was backing up into our bathtub 🤢😬ABC came to our rescue!! Eli and Joshua were friendly and professional. They went above and beyond to fix the problem and answer all our questions!! I highly recommend ABC😉Customer for life!!
They got me. I called ABC for an issue with my HVAC not cooling the house. The fan was running, but not pulling out hot air. The onsite tech found that the capacitor was blown. He offered to replace it on the spot. I asked the price and he said $595. Meanwhile he was suggesting if that was not the problem I may have to replace the whole unit which could be thousands. Understanding they are in the business of selling services, I just asked if that was mostly labor cost of the cost of the part. The tech replied that it was inline with the cost of the part, as they get their parts right from the manufacture. I felt he was being honest, and admittedly not doing my research because I needed the AC fixed ASAP, I went ahead with the repair.Later that day I found out the capacitor was only $13.97 from the manufacturer. I understand there are additional costs that go into this (labor, business expenses, time, etc), but to mark up over $580 + the $99 service visit fee, I was taken.I looked at my bill of sale which gave me 3 days to cancel the transaction and make the parts available to ABC to pick up. I followed their directions and mailed by cancellation request, along with calling their office to let them know. I was blown off, having to continuously call back only to finally be told that this was not enforceable in Illinois.In the end, I was refunded half the cost, but not without a battle. It was made clear after my conversations that they do indeed charge these ridiculous prices because they admittedly know majority of the time, time is of the essence for their customers and they will spend the money without having the opportunity to properly research. I realize I am too at fault for agreeing to their price, but I just did not think such a large (and what I thought was a reputable company) would take customers like this.Never using ABC again, and recommend you also get another estimate if you have them come out to repair anything. Their words and contracts mean nothing apparently.
Angel and Felix were friendly and easy to talk to. They provided great service, and displayed good knowledge and technical skills. Thank you.
John Schiaparelli
2 years ago
We used ABC to install a new AC system (air handler and compressor) for a cost of $13k. The installation techs spent about 8 hours at our house. When they left they said everything was working and it would take about an hour to cool things down. After about 10 minutes, the vents were pumping out air in excess of 99°. I called ABC and another tech named Jeremy came out, spent about 3 hours and said he couldn't get the system running and the first guy would have to come back in the morning and sort out his wiring. Jeremy was great to work with and seemed truly embarrassed by his coworkers poor workmanship. As it stands, we're spending a hot night in a house with an inoperable expensive new air conditioner.
Sundara Shankariah
4 months ago
I have used the ABC Air&Heat services for the first time to install an energy efficient heat pump system for my home, starting from sales person to installers I have received very professional, knowledgeable and technically sound services all the way. Looking forward to their prompt and professional maintenace services.
Craig Fabrizio
2 years ago
Update: Thanks again John for the follow up to get us squared away. Also appreciate you taking the time to explain the steps along the way.You guys always deliver. Appreciate JFK and his assessment and recommendations. Provided some great courses of action for maintenance and upgrades.
Rey was very professional , knowledgeable and kind,also he made me aware of the membership available to customers ,Thank you so much,
Had an appointment they never showed up it is hot out. Been waiting for the day that they will be available to come out and they just blowed me off. Called them they said oh tec is on his way waited 2h tec never showed up. So called again they said oh we canceled your appointment for you
Don was very nice and professional and put interest in the jobs at hand to make sure they were done correctly.
Gloria Smith
5 months ago
Dante was professional and personable. Patient with all my questions. This is 2nd time I used ABC and remain very impressed.
Darlene Williams
4 months ago
Matt was excellent and helpful. The cost was extreme, however. We had little choice but to pay it anyway.
Kathy Masucci
2 years ago
Things did not start out well with the initial set up. We were told we were the next appointment for over 20 hours. After repeated calls finally a technician arrived. Garrett was great. He was knowledgeable, friendly and helpful. He got the air running again and we even signed a service contract. Thanks Garrett!
paulina davis
6 months ago
Nate was very knowledgeable and explained everything to me. I'm pleased with the results.
Very bright young Mam explained to me how A/C works. Very nice and polite young man.Thanks very much
Rosanna Graham
a year ago
Excellent service with Zach! Gave us several options. Great mannerism, very professional.
Will definitely use this company again!
Mr. Elijah was both friendly and professional. He installed the water heater and made sure all systems were go before he left the premises. Will happily use your services again.
Caitlin Norgard
2 years ago
Thank you to Kevin and Jasmine for your service! They helped me with some reclaimed water outdoor spigot work, as well as some tuning on some toilets. Thanks again!
Professional and honest with product description and pricing with A/C replacement consultation.
We had him check for any leakage in the slab in one of the bedrooms in our home. There were none. He was on time, professional, and informative.
Reinhardt Katynski
2 years ago
Be careful when working with company. Still waiting for my senior discount ..got it finally ... the pricing on jobs on the high end ..response good for repairs
Very professional, friendly & explained every thing. Will use again & plumbing too.
Robyn Roldan
2 months ago
I appreciated Matt's balance of education with a friendly approach. He spoke in terms I'd understand and made sure I was comfortable with all the options to set my systems up for success moving forward.
Diego, was an excellent Tech, he was knowledgeable, polite, respectful and proficient. He fixed the leaking faucet by replacing the 2 valves and informed me that due to age, the faucet would need to be replaced. I must say though that the despite some very nice discounts, those 2 valves cost us more than $450, which was a bit of a surprise. Over all though our experience was very good.
Although the stoppage in the sink was fixed and the washing machine eventually drained the washing machine is no longer working and there is leakage elsewhere flooding the garage. The kitchen sink is slowly draining which had not been a problem. The employee offered other services before he even looked at the problem.Was this a senior scam?Also the bill only showed a final cost with no explanation of cost of parts, labor, etc.If I could give it a lower score I would. It’s back to Chris’s plumbing I go .
Joan Broughton
11 months ago
Only will request Frankie and he is so great I will wait till he is available. Friendly and professional. He knew his job and was wonderful. ABC has a customer for life as long as he is with the company.
Donna Robinson
a year ago
Strange how this Company hung up on me twice when I asked for their rates.
I called on 2 different numbers as well!!
Careful folks & Make Sure you ask for their rates, if they cannot give you a basic idea, RUN & do not use them!!
Diego showed up at 8:30 pm and ready to work. Diagnosed the problem and fixed our leak. We were very appreciative that he came so late in the day. Very good work and professional. Would definitely have him work on our house again.
Ivey Wright-Karges
a year ago
Ismael was very helpful and professional. He represented the company extremely well.
Cole was professional, knowledgeable, and personable. The company sent Cole's profile so you know who is showing up. Cole called ahead to advise me about his arrival time. Will definitely use this service again and will gladly recommend them. Very happy with the replacement product installed and Cole solved both the leak and drain problem. Thank you.
Eli was knowledgeable, caring & professional! He worked hard for hours to fix our problems! My kids & I are super grateful!
Angel R. came and serviced the A/C at one of our rental properties and he did an outstanding job. He was on time, explained what he was doing as he went, answered all questions and was extremely courteous and professional. I look forward to having ABC service our own home and our other investment properties in the future.
My technician was Angel, he was very personable and knowledgeable. he took the time to look at both the outside unit and the air handler to ensure his diagnosis was correct. He was professional and very caring. I am very happy with the service I received.
Renee Sutter
6 months ago
Matt was very thorough! He explained every step of the process as well as the pricing. I will definitely request him if I need further assistance!!
We needed a check-up of our AC system, didn't know who to call. After seeing ABC's commercial, we decided to give it a try. The appointment was quick and easy to set up. The day of the appointment, I received a call that the technician was on his way. Guy showed up on time, was friendly, professional and very informative. Guy took his time doing an exceptional inspection and diagnostic evaluation of our system. He explained every detail and left me feeling confidant that we made the right choice by calling ABC. we were happy with our experience and opted for the monthly plan as well. Guy is awesome!
Luis was very professional and thorough with his inspection. He explained everything that was causing our problems and explained how he would fix it. He was also very friendly and respectful of a family member with dementia who started asking questions. One thing that I really appreciate is that Luis offered options of things he felt would be beneficial. However, he did NOT push me to purchase the items and let me know that when I am ready I can call for an appointment. I will use ABC Plumbing, Air & Heat again.
Let me say that everything was good except for the price of the job which was extremely high. The repair man was friendly and polite. He did excellent work and removed everything from the kitchen when he was done. He wore a mask and shoe coverings. I would have given the company 5 stars if their fee had been more reasonable .
Needed to install a shut off valve for our gas dryer and they were able to send someone the next day. Don was professional and efficient. Totally recommend this company, and ask for Don! :)
I liked his honesty. He made me feel that he was trustworthy and that is very important to me as a customer!
Melanie Cuddy
a month ago
Great experience with our bathroom repair. Highly recommended.
John Mostellar
9 months ago
The ABC Plumbing team installed both a new A/C and furnace. The furnace installation seemed to be the more difficult of the two items. Good job because both systems worked at the end of day. Three stars and not five is due to not finding out if the permits were pulled and if the units were installed per the city code. There is no emergency shutoff for the furnace and the A/C may have to be elevated due to being in a flood zone. No one from ABC has contacted us even though we were told they would by the installers.
My AC technician was polite, professional, and efficient. He had to persist in finding the part I needed, as many items were sold out because some businesses are hoarding right now. In this very difficult time he was, also, careful and considerate regarding sanitizing after his work and respecting my own health. Thank you, ABC, I will always call you when I need your services.
Judy Dillard
2 months ago
Prompt. Polite and reasonably priced.
Joseph is an amazing plumber. He took the time to explain what was needed and priced everything so that there were no surprises. He is professional and courteous and a valuable asset to your team. The job was completed fully and perfectly in a timely manner. I highly recommend him .
Craig Bunker
11 months ago
Alija, service rep, was professional & extremely thorough examining my home A/C unit. He offered great advice & yearly service plan options. Highly recommend
This company is awesome! Had a guy here within 1 hour. Had my system up and running in 20 min. Very reasonable pricing. I will use nobody else in future and will recommend them whole heartedly!!!
Matthew was very professional, on time, and kept us up to date throughout the service. We will definitely recommend him and ABC Plumbing to others. Thank you!
Jason Priceman
2 years ago
I had a good experience getting my AC cleaned before not the last time but two times before that this last time the guy did a horrible job I don't even know if they really cleaned anything we purchased a brand new AC system from you guys from ABC and the install everything was great we even spent an extra $1,000 to get the dehumidifier totally spent about $7,000 and we always get it maintained the last guy was quick and I don't even think he cleaned it inside I think he just wasting his time in and out that's not how I like to do business so be nice if one of you guys can contact me or I'll contact you guys
Nanci Heiman
11 months ago
Matt is great!! Knows his stuff, honest, professional!!
Nadege Mondesir
2 months ago
Juan, was very professional and detail oriented.
Mark Funkybunch
2 months ago
Called several times this morning, difficult to get a live person the first lady was super rude to me and I almost just called another company, I will give them a chance because Michelle helped me out and apologized for the other person's unprofessional and rude attitude. The first phone rep made this review 1 star, Michelle brought it up one more, we will see when they arrive if I will update and give more stars
Marci Sutherland
3 years ago
I contacted this company last Thursday for an appointment on Monday. They cancelled the appointment on Monday due to an emergency. I rescheduled for this afternoon, and again they cancelled. While I can understand one cancellation—to cancel two days in a row is not ok.
Do not use this company. They are way over priced and tried to rip me off. They tried to charge me 1,400 dollar for a drain clean out, new kill switch, and drain pan. The total cost of the parts from Home Depot was 80 dollars. I called another company and they did it for 200.00. Minus the pan that I purchased myself and installed under the unit. Took 10 mins. They also tried to tell me I needed another 6,000 dollars worth of repairs. The company I went with said that wasn't true and my system is working perfectly fine. ABC plumbing also told me my 10 year system was trash and the entire thing needed to be replaced. The company I went with said I easily have 5-7 more years if not longer. Bottom line is that if you use this company be prepared to be overcharged!! Save yourself the money and call someone else!
Christina was very pleasant when I initially called and explained their services very well. Juan the technician was very thorough in his analysis 9f the issue and made several recommendations. Met with Christina L and she was very courteous and knowledgeable and made the process very easy. It was a pleasure to speak with her.
Excellent customer service!
Just moved onto our home. Tech Reynaldo thoroughly checked system. He pointed out two problems and repaired both of them. I highly recommend ABC Plumbing, Heat & Air.
I had to re-pipe my entire house. Jasmine Amos and Diego Lucero were my assigned plumbers. They were awesome! They were on time - explained everything - made sure everything was cleaned up and when I pointed out things that were important or concerning to me they treated my concerns with the upmost respect. I was stressed out having to redo my whole house but they very calm and therefore made me feel calm. By they time they left, I felt like I made two new friends. I would definitely recommend ABC Plumbing to my friends and family.
He was very friendly n professional, felt comfortable having him enter my home, he was wearing a mask, he was not pushy, he explained everything without me having to ask a lot of questions, very knowledgeable and clean, would definitely ask for Israel if I need to call for help again, ABC guarantees their prices for a year which is helpful to know
Frankie was very courteous and knowledgeable about our future A/C needs an explained our options. We only had the annual maintenance check up today but when we need our new A/C Unit; ABC Plumbing will be the Company an hopefully Frankie will be the Technician to take care of us. Thank You!!!
Robert Battani
5 months ago
Very professional alnd courteous. Explained everything in detail easy to understand.
Called 5/11 at 9:15 service call pertaining to an issue with my hot water heater. I had Anthony come about a week ago co concerning the water heater. I needed someone to come.e back out because I wasn't getting g hot waterWhen I called today to request service, I was told a service man would be out within 45 minutes. When an hour went by I called again and was told it would be about 2 hours....it was 4 hours and still no service. The operates who helped on the 3 rd call was very nice and didn't u understand why someone did come out. I found another company that was here within 30 minutes and I cancelled ABC....i will not call them again.
Onih was very professional and efficient and patient. Went above and beyond. I would totally recommend ABC plumbing because if this experience. Onih is an asset to your company.
Don was an excellent tech he worked very hard on the plumbing under the sink and resolved the problem. He is very quite and gets the job done. I would recommend ABC to everyone as long as the techs are like Don. Thanks again Don excellent job.
Beware - Total Rip Off. Customer service was a little lacking - on my first call the person answering hung up on me when I asked her name ( I didn't catch it in her initial greet). I called back and I was able to schedule a visit. I was pleasantly surprised someone was in my area and able to visit that same day. The service person was very competent, but talkative - trying to gen up some additional work - causing the job to take much longer than needed. However, I will say he did a good job and built some trust and rapport. The price of my minor toilet repair, which took less than 40 minutes, was over $500. So, beware! This company offers competent but highly overpriced service. This company is a rip off. I recommend calling other local plumbers - Scott plumbing or Heavenly plumbing - for a fair and reasonable price.
They are not cheap so if you're looking for a bargain this is not the company you want to use but saying that the service was good they were very responsive and they took time to make sure we understood every option we had.
Christopher Underwood
a year ago
Great Job! Kyle was very knowledgeable and professional. He was able to address all of our concerns and explain the options for our needs .Pricing was great and the service level was exceptional 10 stars.We will continue to use ABC for all our needs .Great job Kyle Enjoy your day!
Jesse was incredible. Very knowledgeable and professional. Their monthly membership program put us at ease knowing we dont have to pay for each service call and when an issue arrises they are always on call to come out in emergencies. Willing to try and work around our budget and offer military discounts as well. Highly recommend.
Sheila Harris
3 years ago
Jay came on time and fixed the problem much to.my satisfaction . I will certainly use ABC Plumbing again and recommend them to my friends and family.
Jon Lemasters
2 years ago
ABC repaired my air conditioning leak which had caused damage to a ceiling. They were very quick to show up and I subscribed to the annual service agreement for a very small monthly fee.Jon LemastersNew port Richey
Don is very professional and knowledgeable in his work.
Anthony was extremely knowledgeable, fast and punctual and he gave me a few different options. All of which seemed fairly pricey so I chose not to do the work.
Antionette Varnes
a year ago
Service men were courteous and professional, they were unable to detect the leak, however, they gave me a referral for a detection servce.
Misha was great. Explained details. Located the cause. Went above and beyond. Terrific customer service.
Joseph Connors
a year ago
Quoted me $2244 for a water heater replacement when 2 other places were ~$1300.
Glad i shopped around
My tech Joe R was amazing! So professional, and because of him I will be using this company again. I’ve had issues with other companies in the past and he was very upfront with pricing which I appreciate. Highly highly recommend Joe! He was amazing, and I will only be calling for him in the future.
Jerilyn Roberts
3 years ago
Jay did a great job. I will be sure to call ABC for any future plumbing needs. Thank Jay for us.
Kirby and Rich were awesome! Very polite a courteous! They were very thorough and made sure everything was working correctly before they left. They were very nice to my dog and I was very grateful for their help and assistance. This company has been a pleasure to work with and have an excellent team!
Anthony came in and fixed my plumbing issue right away. Very professional, polite, and respectful. He was very patient in answering all of my questions completely and I got to watch a professional at work. Anthony is very knowledgeable in his expertise, and I will definitely be requesting him personally for any future plumbing issues.Jason came in to check my A/C that morning. I had no knowledge of A/C units at all, and Jason was very informative in teaching me basic knowledge and routine maintenance of my specific unit. If I have any future A/C needs, he's the guy I'll call.
Gil McKnight
11 months ago
Leak in plastic supply line. Probably rats. Responded quickly on a Sunday.
Xenobia Robinson
3 years ago
Kyle Horton #508 came to fix the problem for my mom. He was so nice and went above and beyond for us. Thanks Kyle
Blanche Hardy
3 years ago
Nate was great. He explained all he was doing and was friendly in doing so. I would use ABC again.
glen pequignot
10 months ago
ABC installed our new central heat and air and we were so happy with service we decided to have them install new kitchen faucet sink and garbage disposal with their Plumbing division. Don was our technician and he was on time and very professional.
I have a low water preassure issue. She try to pinpoint the possible causes causing the low preassure and recommended a leak detection. She was so much helpful than 4 other plumbers I had from other companies. I would def call them again to replace a few old items in my home
Have bought new AC unit with first year broke down so many times,I lost count. Today my house Temperature is 92F , I have called so many times, even though am paying for club membership the customer service will just say someone will be sent right away. And no one shows up. We have ice packs, fans that are only blowing heat.
Barbara Wilmarth
a year ago
ABC error had upfront reasonable pricing a good technician and no hard sells.
Eric Hessemer
6 months ago
Diego was extremely professional during the annual inspection and informative about the type of work that will need to be done in the future and the options for that work. Very pleased with his help.
Marsharena “Marsha” Lee
6 months ago
Jason R arrived on time and diagnosed the issue, replaced & repaired the problem very quickly. They came very highly recommended. I'm glad I made the choice to call them to repair my hvac system.
Ron Schreiber
a month ago
Took the time to explain options other than the original request but no hard sell. Did a very good job of fixing the problem.
Valerie Massingill
3 years ago
The technician was courteous and informative. He shared his findings and recommendations with us but was not pushy or persistent. Gave us the information we were looking for on our unit as we just purchased the home with no records.
William Daniel Santiago
a month ago
This company is amazing! Don R., the employee that worked on my water heater and checked my plumbing was professional, knowledgeable, polite and easy to understand when it comes to my plumbing needs! Thank you! Will use your company services again! God’s Blessings!
My experience was really great they both showed up at the same time to do the work very professionally done and friendly I would ues ABC again for other work thanks abc
Very happy with ABC Plumbing/AC who installed a new AC unit which went great earlier this year and just had it serviced by technician Aryaan who was amazing and very professional. Thank you Aryaan for your service to our country and great job on the AC unit.
Don was very professional, straight up, and worked quickly. I liked that ABC sent me the profile and photo of the technician coming to the house. My neighborhood is very tight and Don kindly and pleasantly moved his truck around as needed for my neighbors and other services to move around. Don made sure I was comfortable operating the new water heater before he left which was appreciated. Great job, would use again.
Serviceman Jason was professional, polite, and knowledgeable. Provided A/C checkup and gave additional maintenance information for the unit.
He did a great job 👏 👍Thank you
Awesome job. This was just routine maintenance, but Frankie did even more.I didn’t have the right size filters so he cut down a 30 inch filter, to a 24 inch filter using scissors and then attached the frame from the 6 inch piece to the larger frame so that it was rigid. Pretty impressive.Frankie also cleared the grass that was clogging my compressor outside. His job to “cut my lawn“ but he did it anyway. :)
Bonnie Gillaspie
3 years ago
ABC Plumbing was great! Anthony was extremely efficient. He did a great job. Very nice and friendly while at the same time very professional. Neat clean and conscientious. I will always use ABC and request Anthony.
Joseph Rosado
2 years ago
The repair man was professional and knowledgeable and very helpful. I would definitely use this business again and recommend them.
Joyce Petrauskas
3 years ago
Peter was very professional and very friendly. He was quick to start and finish his work. He explained everything clearly, much to my satisfaction.
I hired ABC for the second time and everything went as promised. On time, The tech was pleasant and performed the job right the first time. Thank you ABC!
Pollie Florence
a week ago
Extremely informative, explained the entire process, made sure to give us all of the options and information we needed. Overall a great representative for your company. Thank you Kyle
Juan was prompt this am and cleaned out my clogged ac condenser line . Thanks for your service
Scott was great he explained the new system to us & did excellent work. He was very professional & a top-notch worker.
Emergency visit. Cleared a condensate drain line. Went above and beyond and reasonable pricing.
Mr. Thomas Farrell, from ABC Plumbing, did an excellent job replumbing and installing our laundry room sink and faucet. We will definetly be using his services again.
JFK did a thorough job in his inspections and provided great detail and explanation on the items found. Very knowledgeable and professional.
Ismael was outstanding!! He arrived on time, was very professional, knowledgeable, courteous. Finally, I found someone who identified the cause of leak and helped with the solution! I From my initial call through out, the ABC staff was friendly. I will be using and recommending ABC going forward. Many Thanks to ABC and Ismael!
Unfortunately there is no zero star. Anyhow, I contacted this company to come out to ONLY change my water softener FILTER. One of the service man came out looked at for minute or two, then I start explain what I needed to get done to change only FILTER. The guy ran back to his Van for about 20 minutes came back and start ran down the list of options that I need to do (1) that I have to replace entire water filter system that cost $6,000 (2) Install new Carbon and filter that cost $3,200 (3) replace the water filter and the case that cost $851 (4) just open the case and replace the filter will cost me $486. Not only that he start explain the membership process which difficult to understand what they try cut more arms/legs. Lastly their website stated that no trip charge, but unfortunately I have to pay $59 for the trip charge to the service man to came out and run down of their list that I don't really need. It's a horrible experience that I have with this company, so just want everyone to be aware of, they will rip you off anyway they can. So I paid my due and say please take your business somewhere else.
They are very professional, prompt, and good value for the price of air conditioning maintenance and repair. The service tech went above and beyond, was polite, knowledgeable and had my system back and cooling in no time.
Camille Chowdhry
2 years ago
My HVAC filter got stuck inside. I called for service. The tech arrived on time. The technician Angel Babayo was very professional and finished his job efficiently. He was friendly and Made sure I was happy with the work done. I will give five a 5 star! Highly recommend ABC and Angel Babayo.
Elaine Darden
3 years ago
Called after being let down by another company. They said they would do it next morning if we accepted the quote .He arrived with a suit and tie on . Not at all dressed to work . Gave us an estimate $2700 above any other estimate we had . Then wanted $ 59 for that . It’s a con they give outrages estimates in order to collect call out fees no one would accept their prices . Beware
ABC saved me when my A/C suddenly shutdown itself - their technician really knew his stuff and repaired it quickly. I highly recommend them to you.
Garrett #624 was the technician that came out to my mobile home. We had a problem with the heating side of our HVAC. He was well spoken . He explained the problem, fixed it quickly and checked to make sure everything was working properly before he signed off on the service call was very efficient, very well mannered. He gets 5 stars from me. I would request Garrett again!!! Well done!!!⭐⭐⭐⭐⭐
I recently had the pleasure of working with ABC Plumbing, Air and Heat to replace my aging air conditioner, a trusty companion for 23 years. From start to finish, the experience was nothing short of exceptional, and I owe a significant part of that to Kyle Washburn, the Comfort Consultant extraordinaire.First and foremost, let's talk about the star of the show: the new Carrier Air Conditioner. After two decades of faithful service, my old unit was showing its age, and it was time for an upgrade. ABC Plumbing, Air and Heat recommended a Carrier Air Conditioner as a replacement, and I couldn't be happier with the choice. It's a noticeable upgrade in terms of cooling efficiency and overall performance. My home now feels like a sanctuary, even during the hottest summer days, thanks to the quality of the new system.But what truly sets ABC Plumbing, Air and Heat apart is their outstanding service, and at the forefront of this experience was Kyle Washburn. Kyle, as the Comfort Consultant, played a pivotal role in the entire process. Here's why Kyle deserves all the accolades:Expertise and Guidance: Kyle's knowledge of HVAC systems is unparalleled. He took the time to thoroughly inspect my home's cooling needs and provided me with a range of options tailored to my specific requirements. His recommendations were spot-on, and I never felt pressured to make any decisions.Transparent Communication: Throughout the entire process, Kyle maintained open and transparent communication. He explained the pros and cons of each option, answered all my questions, and provided a detailed breakdown of the costs involved. This level of transparency instilled confidence in my decision-making.Attention to Detail: Kyle's attention to detail was evident in every aspect of the installation process. He ensured that the new Carrier Air Conditioner was installed with precision, leaving no room for errors. His dedication to quality workmanship was truly commendable.Competitive Pricing: What's even more remarkable is that ABC Plumbing, Air and Heat offered me a fantastic deal on the installation. The price for the quality of service and the Carrier Air Conditioner I received was unbeatable.Customer-Focused Approach: Kyle genuinely cared about my comfort and satisfaction. He went above and beyond to ensure that I was happy with the new system's performance and that I understood how to operate it efficiently.In summary, my experience with ABC Plumbing, Air and Heat and their Comfort Consultant, Kyle Washburn, was exceptional in every way. They transformed the scorching summers into a breeze of cool, refreshing air, all while providing unbeatable service and value for my investment. I wholeheartedly recommend ABC Plumbing, Air and Heat and Kyle Washburn to anyone in need of HVAC services. They have earned my trust and loyalty, and I couldn't be happier with the outcome of this project. Thank you, ABC Plumbing, Air and Heat, and thank you, Kyle Washburn!
Jasmine was an excellent technician. She explained everything to me
Alison Calkins
a month ago
They are good plumbers but do not buy their service contract. It is expensive and if you change your mind you may never see your money again
She did her job so well. She help us out to the very end. And willing to helps us out no matter what happens and stick to the very end. We thanks her so much for her hard work and kindness that she has helped us out for today. And we will never forget her hard work and kindness, thank you so much and may God bless you.
Robin Quevedo
3 years ago
ABC plumbing did good work but they're very expensiveand even though you make an appointment there's always a window for them to get there.
Dolores Pierce
4 months ago
Don did an excellent job, was highly professional and solved our problem. I highly recommend
Don to your customers.
👌
Curtis Marshall
3 years ago
Mr Angel did an excellent job. Very professionsl and the quality and professionalism was outstanding. We Love this company we will recommend it. Thank you Mr Angel for fixing our air in a time mannet 👌
Robert Benford
3 years ago
Their prices are exorbitant. We called ABC to repair a running toilet. First the plumber tried to sell us new toilets ($1,972 for 2). I said we just wanted to repair the running toilet. His estimate was $318. We sent him on his way after paying the service fee. We called another local plumber who charged $137 for the same repairs.
Hanlet Quevedo
2 years ago
Juan was very profesional, and explained what was needed to repair my A/C. He also help me save some money by offering the maintenance package.
Worst company EVER. They over charge for AC & water heater. They did not complete work left hole under both my sinks. Call the company several times, they never returned my calls. They have poor customer service!!! NO professionalism.
Cathy Povolsh
2 months ago
Seems to be fixed so far! Tech. Very pleasant!!
Flavio Tagliaferro
4 years ago
Angel was a fabulous tech and found my problem right away. Very professional and clean I could tell right away from the moment he put on the shoe covers before coming into my home.I would definitely recommend this company and this tech.thank you abc
george triolet
3 years ago
So far, Louis came to my home after my heat pump was blowing hot air. My system is about 28 years old and needs replacing. Louis has 30+ years experience and gave me great advice. Now to see my options and price to have my home cool again. ABC Air is to bring a temporary unit today and should have a total replacement unit by days end. So far, so good.Jason and company worked very hard to install my new heat pump. It is now cooling my home with perfection... You will never know how much you appreciate a working system until you experience it yourself with 96° weather and humidity to boot! Great job and I would recommend ABC Plumbing and Air Conditioning.
Louis Martinez Is definitely knowledgeable on A/C systems and is a constant professional!! Upbeat personality and always provides great customer service!!
Michael Jones
a month ago
Juan is awesome, he's been here a few times, always on time, professional and very personal. ABC#1
Allison VanAuken
2 years ago
Excellent service by Joe R. He was on time and very professional. He took the time to explain and show us what was wrong so that we knew. I'm also super impressed how quickly they squeezed us in the schedule because I called late on a Friday, and they sent the tech Joe the next day on Saturday! Will definitely use this place again and will request Joe as our tech.
Chris Polkowski
11 months ago
Work was quick and efficient. Tech that came out did an excellent job!
Asvpmonster 97
3 years ago
He was very polite, considerate and patient. He will come highly recommended to any friend and family That I have. I will defiantly use your service if needed. Please make a citation on my record if I request services again that you please send Don again. He was great!
Robert Mendola
2 years ago
PROFESSIONAL ON TIME IS A LOT OF BULL. AFTER A CONFIRMATION BY EMAIL, TWO CONFIRMATION PHONE CALLS THAT THEY ARE COMING ON THE SCHEDULED DAY. NO ONE CALLED OR SHOWED UP. I STOOD HOME ALL DAY WAITING. IT IS NOW THE SECONED DAY AND NO FOLLOW UP CALL FROM THE COMPANY. I WILL NEVER EVER USE THEM AGAIN. DON'T WAST YOUR TIME USE ANOTHER COMPANY.
I had a pipe spring a leak in my bathroom. I called ABC to come have someone take a look at it. I appreciate them coming out that day, because I had to shut my water off.To make a long story short....the tech that came out to assess the situation gave me 3 options...$3600$7000$10000Not once was it about fixing the issue so I can turn my water back on. My perception was that is was about how much they can charge to resolve the problem.
Tech was nice and efficient
AC Tune UP....Nate was simply the BESt..arrived on scedule. Tune up went perfect....Bill was only $59....I highly reccommend ABC and suggest you request NATE as your service providr.Patrick Alesia ........@ Point Brittany in St Petersburg.
carlos Gonzales
2 years ago
Came in and did her job. Quick and easy. Very pleasant.
Michelle Tuenge
5 months ago
Great job, came twice for 2 jobs. Very professional cleaned up everything was friendly and knowledgeable.
Jose has been to my house several times and each time he had been very polite and extremely professional. Always answers my questions. Very knowledgeable technician.
Matt was great! Very informative. We may have used him if their prices were lower. I found a company that would provide better pricing.
Always fast, friendly, and professional.
James Riefstahl
a month ago
Very knowledgeable and courteous.they all know they’re stuff.
Anthony was very courteous and professional. He identified the problem quickly and was able to fix it promptly and efficiently. We will definitely ask for him by name fir any future plumbing needs.
Thank you, ABC!
Nate did an excellent job. He explained what he did and was clear and professional.
Thank you!
The city informed me that we had a water leak late Friday afternoon. After calling a number of places that either could not help with the leak or did not have availability till Monday I called ABC and I'm glad I did. They were able to send Elijah to address the problem Saturday morning. Elijah did a great job for us he was professional, knowledgeable and solved the issue in a timely manor. We will definitely call ABC again.
Michael Leroux
2 years ago
Very out going down to the point and tell u steps buy steps what needs to be done cool attitude easy to talk to about the ac
Daniel Crothers
2 years ago
I have to say Talon was exceptional and thorough in explaining what was the best service for us. Very happy!
Andrea Casteel
a year ago
ABC PLUMBING did an excellent job in all ways. Tech Diego was a perfect example of great customer service and interaction. Thank you, Diego! The whole team was c spot on in solving my big plumbing problem.
Marina Braginskaya
4 months ago
The technician was good, but I have some issues with the company. I called re toilet repair but the receptionist made me answer questions about my water heater which is irrelevant. When the tech showed up he said the company asks him to take a picture of the water heater and confirm how old it is. This is unacceptable given that as a customer I am not asking for this service nor do I want someone to sell me extra stuff nor take pictures of things in my house. Next the tech said that the toilet repair recommended is $800 lol!! Or the cheaper option is $200 to replace a simple part. I mean common what a rip off... and for $800 you can buy a new toilet. Managers of the company are not customer friendly and ppl will eventually catch on and move on to more customer friendly companies.
The installation team was excellent. Can not say enough about what a good job they did.
A bit pricey but knowledgeable. Diego is great. Works hard, nice guy.
Michelle Lasseter
a month ago
Mihail did a great job installing my new shower/tub faucet. It looks great and doesn’t leak!
KENNETH PARENT
2 years ago
If you asked me to rateAngel's performance from 1-10 I would give him an eleven. YES
(Disappointed!!) with the customer service I received, my AC was installed but didn't pass inspection, I've place 3 calls and sent 1 email, I even asked for a manager to call me back to try and get their highly trained tech to come back and fix the problem, as of today I have not heard from ABC Plumbing.
Aaron Pennamacoor
a month ago
I really wanted to work with ABC Air. Made an appointment for today at 6pm for my rental property. Just an tune-up and cleaning. Waited for the tech until 7:45 and never showed. I called customer service and they told me they will have a technician out in 4 days. “Consider it done?” More like consider using someone else.
Frankie is Very PROFESSIONAL in every way
EXCELLENT SERVICE TECH!!!
Marcos Fandino
a year ago
This outfit I is the biggest pReap off that I have experienced I called to fix a bathroom shower faucet that was leaking. The guy came in and spent approximately an hour looking around and asking questions about every plumbing fixture in my home. Then he disapperared 8in his truck to write up a proposal . When he came back it was like a joke, new water heater new water softener and on and on then finally when it come to define how much it was going to charge me to change the cartridge on the Moen faucet in me shower minhe pointed to his hand written proposal for $ 429.oo 0i just escorted out my home and told the that they were thieves. I called another local plumber that charged me less than $200 and had the job done in less than half an hour.
This place is horrible, recently was in an accident with one of the drivers because he was careless an turned cutting lanes and no signal. Should hire professionals who are truthful and actually follow the laws that suppose to. Have open lawsuits to fix car and don't care if they go after him personally or the company. I will never use this company for my house and neither will anyone I know
Olsi #506 and ? (Name) were very professional, explained everything he was going to do and did a great job repairing our leak 💧💧in the floor & wall. Now we have laminant, tiles & sheetrock to get replaced bcuz of water damage. Ugh. Shout out too to Ashley with scheduling, she was very helpful each time I needed to call. 😀
There was a problem with my AC coming on at the same time as my furnace. Angel fixed the problem which will save me money on my gas bill.
Amy Minshall
4 months ago
After calling 4 other places with no immediate availability, I finally found ABC who came to our rescue when our AC stopped working on a Friday night. They were very professional and able to find the issue and fix immediately. Such a life saver in the Florida heat. Will definitely be using them in the future for any other AC needs!
FIRST, JAIME, in customer service when I called in the morning was there(!!!), pleasant and helpful. She got me set up with the membership and then Ismael was knocking on my door within about an hour. He's amazing. He outlined different plans and ways to handle the problem(s) in the bathroom and made me a truly great deal. This company will work with your materials. Unbelievable savings, and as profession as you can get from the first phone call to the time they walk back out the door. I'm a Realtor and Property Manager. LOL. I work with this type of problem every day, and this company in now going to be used on all my properties! Excellent.
Aubrey Jaundoo
2 years ago
At first Erim appeared confused by the way my Tankless hot water system was set up. However, after a few minutes he explained that the servicing and maintenance part of the system was set up in reverse order. He proceeded to correct the problem and service the unit. Erim is a consummate professional and iis truly an asset to the ABC company. He completed his assessment very efficiently and professionally. Thank you Erim and ABC!
Diego was a great professional. Very helpful. Would highly recommend Diego.
Alexis Oliveras
a year ago
The technicians Yhony and Scott were professional and courteous at all times. It was impressive that my very old AC was replaced under rainstorm. They explained new thermostat & settings patiently. Great experience & I would recommend their services in the future.
Johnny El-Rady
a year ago
Tyrone was cool, calm, and collected. He fixed our A/C drainage problem, under the pouring rain, and late into the night! He took his time to explain things to us. He was very professional and friendly. Our weekend will be much better now :-).
Josema Molligan
7 months ago
My experience was great they came out found the problem in five minutes and it was fixed Within minutes this is the fastest I ever seen an issue done thank you a b c air
Juan was very professional and knowledgeable of what he was doing
MAUREEN ROGERS
2 years ago
Joe R. was professional, knowledgeable and explained my options and cost for each option. He did an excellent job repairing my toilet, cleaned up all the packaging and was pleasant and respectful throughout the entire time he was in my home. I would definitely call ABC Plumbing again for any plumbing concerns. I was impressed with the Covid protocol ABC Plumbing uses as I have an immunocompromised condition which makes me a high risk. I would recommend AbC Plumbing and Joe R. for any plumbing concerns.
Even though Anthony and his partner were exceptionally courteous, the price he quoted from his book was too ridiculously expensive for the work that had to be done. Will not use ABC plumbing or recommend them to any of my colleagues in the future.
I would give this company 0 stars, but google review requires I give at least one, so enjoy the freebee, ABC. From the inept sales person on the phone call to the more than 2x the price of other companies upon estimate, I had nothing but bad experiences with ABC. Their products are outdated and overpriced, they will NOT give you an estimate when they visit, and they expect you to sign away without getting any information. There are hundreds of other companies that will perform the same task with 10 times the professionalism and knowledge. Avoid ABC like the plague.
Professional crew!Capacitor replacementFreon fill upMember and Military discount was great!
Michael Littlefield
3 years ago
Angel was punctual, professional and knowledgeable. He did an AC system check and all was good. The $29.00 system check is awesome! That’s all it cost. No add on fees and no pressure to purchase more services. I highly recommend Angel and ABC.
Very pleased with the $29 AC tune up. Mark is a friendly and knowledgeable technician, and their dispatcher and customer service staff are very professional as well.
Polly Berlin
4 months ago
Polite and conscientious Excellent work The plumbing was changed from under the home to attic Thank You ABC
Had scheduled an appt for Wed. after 2 PM. Tech never showed/called. Had to call in and asked if they could reschedule during business hours on Friday.because tech never showed up or called. Friday comes, office calls in the morning says tech should be out before noon. 5pm, no show. Called service and just got excuses on a 2nd no show/call. Then a tech shows up at 8pm at night, not even calling b4 coming even though I told dispatcher they have to come during daylight. Wasted 2 days waiting on these idiots. Will never TRY to use them again!!
They got to my house the same day and fixed my ac in just a few minutes. Juan was very professional and knowledgeable. I will be using them again for all my services
Trisha Coleman Rodriguez
2 months ago
UPDATE: AFTER ALL THIS AWFUL TREATMENT BY ABC THE INSPECTOR JUST CAME OUT AND SAID HE COULDN’T DO THE INSPECTION BECAUSE ABC HAD WRONG INFORMATION. WE ARE TRYING TO SELL OUR HOME AND ONCE AGAIN ABC IS PURE INCOMPETENCE.*DISAPPOINTMENT, *DURESS, AND *DISCOMFORT. ABC TAKES ADVANTAGE OF DISABLED CUSTOMERS. On June 1st we called out a sales rep from this company to quote us for new ac unit .After hours of waiting for Justin the sales manager to give us prices we were told we would have to wait until following day because he was at dinner. Understand this is in a SWELTERING 86 degree house and we’re waiting on him. Clearly our business as well as our discomfort meant nothing to this manager. Not to mention that this set us back 4 days for installation. I have multiple sclerosis and the heat factor is detrimental to this disease.Next evening sales rep comes to our house and pulls a bait and switch and tells us they can’t do job until Tuesday and won’t have parts we were quoted at but says they can do mix match system. (Fast forward to last night one of their own technicians said this should have NEVER been done.)Tuesday units are installed, Wed. night technician is out here and installs a new thermostat. Still continues to run non stop.Last night technician comes tells us this should have never been done this way. Today we call to speak to Justin, manager and we’re told he would be calling back shortly. He never called. Shortly after we placed that call a technician shows up and this technician says we have to much freon, and the tells us air handler is sucking air from the attic. Then tells us to call if there’s no improvement, we call and no one calls us back. And here we are in a house that just has new ac unit installed and is NOT working properly. It is June, I have MS and am very sensitive to such high temperatures. As a person with a disability I feel very taken advantage of.I consider my husband and myself as courteous, considerate, reasonable people. We treat people as we would like to be treated. Unfortunately what this company has done must be known and shared. Just awful
ABC, as advertised, has always been speedy, professional, and expert at what they do. They are true life savers and I appreciate the top-notch service!
Cheryl Miller
3 years ago
Anthony was great. He did a very professional job and answered any questions we had. I highly recommend Anthony and ABC. Thank you so much.😊
Great, explanatory service by technician of my AC issue, etc. Price was higher than expect... ☹️ The part that needed to be replaced, was a $20.00 item I found out after work was done. I was charged way and above that amount... Not good! Not the technician's fault. ABC Plumbing, Air at fault...
Bill Langford
8 months ago
ABC was very helpful. my tech Aryaan was very respectful of my home and wore protective gear at every opportunity. He explained everything throughout the troubleshooting process. When I have an occasion to use ABC again I will certainly ask specifically for Arryaan. Thank you
Frank McCarthy
4 months ago
Friendly and prompt, very professional.
Bill Salway
11 months ago
She was great! I wii consult my financial advisor and get back to you.
Came out same day I called and fixed an issue with our natural gas line.
Jakari was promt friendly and zeroed in on the problem quickly explained everything and was done in no time at all. Very happy with the service this time and the last time I needed your expertise.
Thanks again
We had the service plan 14.99 Pcm and were due a free check-up as part of the plan. The issue is they don't provide an appointment. The business starts at 0800am and arrives at 4 pm. The technician advised he had come from Tampa, which is not the customer's issue. I wonder why a tech is coming from Tampa. This technician complained after we had wasted a day waiting. Said you have an attitude, he must have been working hard from 8 a.m. I closed the door at this point called the company and cancelled our account. Sad as we wanted them to quote for the second bathroom refit too, after they had done the original.Advice to owner if you run a pcm service have enough staff to do the visits assigned.
Alberta Hiebert
2 years ago
My Husband is retired Commercial HVAC and he trusted what Eddie had presented.
Checked and repaired plumbing. Was respectful, efficient and effective. We loved that he didn’t try to sell us something we didn’t need! Communicated clearly. Had a great smile, too!❤️
Robbie Smialek
a year ago
Israel was the plumber from ABC Plumbing was the technician that came to help me My garbage disposal wasn’t working. He was fast and efficient. I would recommend using ABC Plumbing to anyone. I’ll sure be using them again This is the first time I’m using this company and I will definitely be using them again.
Diego was very helpful & answered all my questions regarding my issue with leaking Outside faucet in a timely & professional manner! Thank you, Diego.👍👩🏼
Matt came promptly as scheduled and perform his due diligence exceptionally well and explained to me with each step he took. He also provided me options with the task at hand. I've had technicians before but nothing came even close to Matt!
Jackie Peters
a month ago
Eventhough the air conditioner could not be serviced, the service was trustworthy and very well received.
A very positive experience. The technician was professional and was courteous, prompt and completed the service call quickly. I now can say. Consider it done!
Nadia Bradley
5 months ago
Thank you. Jakari D. is Knowledgeable and friendly. Talked us through the process of my monthly maintenance. Jakari acknowledged our questions, gave us answer with a smile. In the future we will request him if available. ABC thank you for calling us to schedule checkups on our system if not for the prompt from your offices I would forget all about it. Thank you
Brianna Bermudez
2 months ago
Jessie came out right away this morning. He was very respectful and kind to my nice dogs. He was straight to the point and very upfront with pricing. We will be using him and ABC again!
Technician was great and thorough. He explained issue, serviced quickly and provided plenty of knowledge. TYSM for coming out last minute.
Brian Moreta was our technician. He was awesome. He answered all of my questions, offered great service, and left me with a good as new ac.
Calvin Diggs
2 months ago
Reynaldo was a breath of fresh air (Literally)From the moment he arrived, he's very clean cut, professional appearance and workmanship. Reynaldo offered and enrolled me in a great maintenance plan. He also gave me helpful information on discounts when it's time to replace the unitThe plan is very fair priced which gives me peace of mind and a discount on my repairs. I would definitely ask for him for any future workBut would be happy to have any Technician from ABC Plumbing, Air & Heat after having my A/C serviced and repaired by Reynaldo. He had my unit blowing ice cold air in a flash and made it look as easy as A,B,C!Done
Jess Bennett
4 months ago
Israel was sharp, polite and effective. Did a great job, cleaned perfectly.
Matt Kidwell
7 months ago
Matt was extremely knowledgeable and did great work. He gave us several options and even set us up for when we're ready to replace our water heater. Thank you for the quick fix on a leaking valve!
Ralphael DiBiasi
a year ago
There was a leak at the outside pvc pipe coupling on the side of the house. Israel found the leak, and prepared to fix, and while having to chop out some concrete around the pipe, the 90 degree elbow sprung anotherleak. Israel, continued to attack the problem until a total fix was achieved. He has a good work ethic, and that is rare. I would recommend Israel, and ABC to people I know. Thanks.
After getting off to a VERY rocky start when I had a new A/C installed last year, Kyle Reilly has given me a little faith back in this company! He arrived last night to fix a problem and ended up leaving with an A/C running as it should. While here he was very courteous, respectful, knowledgeable and efficient. He found the problem and fixed it quickly . If needed in the future,I will definitely request Kyle as our technician.
The service technician fed me a whole bunch of nothing. Overcharged me for installing a bathroom vanity (very small one), sold me a maintenance package which turned out to be invalid. ABC Plumbing DID NOT honor it AND lied about a refund when I asked for it. Additionally, did not produce any receipts of proof for this alleged refund. I have called again and again to only have a response of confusion. TERRIBLY disappointed. I would NOT recommend this company for anything. Not even a tank flush!
Called early that we were scheduled for before noon, but never showed up at all!
Matt and Diego did a very Good Job, they offered me a good price.
Theodore Banks
2 years ago
They came out to give me an estimate. They were thorough and very courteous.
They set a morning appointment and at 2:30 pm still no call/no show. When we called to inquire, we were told “the tech is busy so did you want to cancel?” Very unprofessional considering all the money they spend on constant TV commercials. Their tag line of “Consider It Done” is quite a stretch!
Matt was great. I had to call for two days as the first call promised service that day but never showed. I called the second day and whoever they sent the day before claimed they called but no call came to the house. When I called the second day and told the person who answered that I was to get a service call the previous day, put me back in the queue but never put me at a high priority. When Matt arrived, he went straight to work and completed the call in a timely manner.
Kyle was a nice guy but he was not completely above board with me. He did not offer me all options when selling me my air conditioner. I did not know that the thermostat was not included when making my purchase, plus he never even mentioned the thermostat. I am Highly disappointed with Kyle for not giving me the opportunity to buy one. I did speak to Nicole and she was mone than happy to help me.we were not able to completey satisfy me.i thought the thermostat should have been included so we could not get one without another fee based thermostat, basic and a deluxe. I think they should have included one for my inconvenience. But this was not offered to me, so I left the conversation with a very bad taste in my mouth.
Patrick Competelli
2 years ago
The Tech was very professional. The job was completed in a very timely matter. Prices could be a little more competitive, just my opinion. All in all, thank you for a good job.
Jeffrey Roberts
a year ago
Matt and his partner(apologies I don't remember your name sir) were incredibly polite and informative during the entire process. No pressure sales tactics and all that malarkey one typically expects from a plumber or any service professional. Highly recommend ABC to anyone out there. I strongly recommend against using Channelside Plumbing who I called prior to ABC. They are certified morons and need to live their lives right. Ain't nobody got time for that.
They were very polite and respectful, from the office personnel who took my call and made the appointment, the reps who followed up the evening before and the morning of the appointment, to the gentlemen who arrived to make my world right again. They sent Jay, and Tim came with him. They went right to work to replace the plumbing under the bath sink, and to remove and replace a hot water heater. Didn't waste time, they worked in sync and had me taken care of in just a few hours. I would definitely use this company again.
Ny'Ashia Heath
2 years ago
Not only were they unprofessional not on time and unorganized, we had several of their so called “professionals” come out over a few days just to do absolutely nothing but make my problems worse all while charging me only to not fix the problem. Would not recommend.
Myron Kartman
3 years ago
What we wanted to have done was too expensive and too involved, so we did not go forward. ABC is heavily invested in marketing and advertising which is expensive. Clients pay for this, on top of whatever work costs are involved. For example, after we were charged for the estimate (59 bucks) we asked if the tech could change a shower head while he was here. Sure....at an additional cost of $207.00. I will call someone local next time I need a plumber. Thank you!
Jakari was great. In fact, I’m going to call in the morning during business hours and request he come out in the future.
David Buonanni
a year ago
They did a complete install of a new a/c system that took them days to install. 8 hr. job turned into many days of returned calls,parts installed wrong, nightmare, fell through my ceiling and refuse to make it right, do not call you back,8 months now still not right. Worst company ever, terrible workmanship and customer service.
Called to schedule service in the morning and they were here same day. Juan was super friendly, very knowledgeable and took time to walk me through his observations and recommendations.
My wife and I RNR late 70s and she showed extreme patience with us... We were very comfortable with her explaining everything to us...
Israel R. explain the options and was able to clear the trap and resolve the problem.
He did great . It’s good to have someone I can trust
Jessie Blodis
3 years ago
We were able to get a same day appointment when our water heater broke, and when they couldn’t fix our ancient appliance (which we anticipated), they made us the first appointment of the following day to fix it as quickly as possible. We worked with Cole and he was absolutely amazing. Incredibly knowledgeable, personable, thorough, and very obviously respected our home. We would work with him again in a heartbeat and plan to continue using ABC as our primary resource for all things plumbing, air, and heat.
Brian Pessaro
3 weeks ago
This is the second time we have used ABC Plumbing and have been very satisfied with the response time and service. This time they came out to clear a clogged drain line.
Today a had my A/C unit serviced for the first time with ABC Air. The Technician name was Brian. He was very courteous and took care of my unit. He explained everything very well. Will recommend to others. Thank you for Brian.
Angel Rubayo was very professional and friendly. He did the job quickly and explained everything to me before hand. Very good experience I would definitely recommend to anyone.
Ramona Bowman
2 years ago
Jacob was an exceptional young man. He is very knowledgeable in his job and completes his work very quickly. He is a very pleasant young man. My experience with ABC was a great experience and I will recommend them to anyone and everyone.
Juan from ABC came to diagnose my AC issue and provided the best possible service I could ask for. He was nice, professional, knowledgeable and went above and beyond to address the issue so I could understand what was needed. This is the second time I’ve used ABC (first was for plumbing) and I received the same great quality in both visits. Would definitely recommend ABC and their club membership to any one needing plumbing or AC and looking for peace of mind.
Joseph Kozlowski
4 days ago
ABC Plumbing came to estimate a water softener system replacement and ended up immediately performed the job. Diego is an outstanding representative of the company. He embodies ALL the attributes listed above in the very first question. Everything seems to be working just fine. Thanks again Diego and ABC Plumbing.
Israel was professional, knowledgeable and courteous. He gave a fair estimate of the work to be done and explained in detail what needed to be done. He also gave us information on preventive maintenance to keep my appliance running optimally and how to extend the life as well.
Juan was very professional, friendly and honest! He help me with a problem I had with my air conditioning in my rental property in Largo. He provided outstanding customer service and made me feel valued as a customer. He's the reason I continue doing business with ABC Plumbing, air and heat company!!!!
Miss Watson did a system check on our A/C unit and found that the refrigerant was a bit low. She was professional and very knowledgeable and it was a pleasure having a woman on the job verses the guy that did a system check before. That person told me he put gauges on and all was good and gave us a false report. So we got a second opinion and took a picture of the pressures that Miss Watson took. She was excellent and explained in detail all that she did. Thank you so much , excellent job!!
Coldest day of the winter my furnace stopped working. I called 4abc and one other local service provider. 4abc came out determined my furnace needed to be replaced and could not be fixed. Sales person from 4abc put together a proposal and told me they could replace it first thing in the morning but ONLY if I sign the deal right then. If not they could come back tomorrow and start all over with the proposal and then schedule it for the next day. So ifould wait for an entire day and hope the other company could fix it or pay right then and let 4abc do it the next morning. I felt I had to ensure my family had heat so I payed 4abc. I am still waiting for the air conditioner. It’s only been 4 months..
Brittni Lombardo
3 years ago
Onih Acosta and Kyle Helton ABC515 508Eric Scroll Tim Golter- these guys rocked! Very knowledgeable and friendly. They got my tankless water heater up and running same day! Will definitely use again 😊👍
Allison Brooks
9 months ago
Exceptional Employees ! Kind, Caring and they go out of their way to help in situations where additional assistance is needed. Much appreciation to those involved in making this possible for me. Thank you Frankie, Justin and Zach.
Karen Wohlrab
3 years ago
Called for yearly maintenance. Had day and time and they never showed, received call and stated had many emergencies. Rescheduled for 3 days later. They called the day they to service and advised they would arrive after 10. Never showed and no phone call. What kind of business does this. Will never recommend.
Matt O is amazing. Great dude and goes above and beyond every time! Give him a raise!
The AC went down at five in the morning, ABC arrived at 6 p.m. and problem fixed in less than an hour, great service
Great/flexible person to work with
DO NOT USE THEM! Be warned! I would not feel safe with their employee in my home!! I witnessed an ABC employee yelling at a customer in the parking lot of my building. I did not know either one. I was horrified to see an employee treat someone that way. I absolutely would not have been comfortable with him coming into my home; that is how bad it was. Then I tried calling to speak to a manager because it definitely should have been reported. It ends up being the 1-888 number so the person is not local and she files a report and says someone will get back to me. I was appalled she did not seem to care how their employee was acting. I then find a local number and try that and the lady who answers says she is local in Tampa. She won't let me speak to a manager and wants to report what happened, I had already done that. I ask multiple times to speak to a manger and she disregards the question each time. She then questions if I was trying to reach ABC Plumbing..?? I obviously knew who I was trying to call. After going in circles, I find out she is NOT local so from the start she lied!! It was absolutely absurd! I was beyond frustrated after dealing with her. She also did not care that an employee had acted this way either! I could not believe it. I am flabbergasted that a company does not blink an eye after hearing an employee was yelling at someone bad enough that a random person had to report it!! Please take my advice and use someone better where you won't feel threatened and find a company who actually cares about their customers & their safety!!
Was very knowledgeable and super easy to talk to. Got my business. Talon was our agent.
We had our annual AC maintenance checkup with ABC as always and right before the checkup our upstairs AC began leaking some water onto our carpet. Upon showing up for the AC maintenance checkup, I let Tyrone know about this issue and he was very thorough and helpful in getting the issue fixed. Apparently the drainage pipe from the AC was clogged and the condensation from the AC unit was backing up and overflowing. Tyrone cleared the system and also passed along a suggested monthly solution to help keep these pipes clean to avoid any future clogging. This was a great service done in a professional manner and I would recommend ABC to anyone for any AC unit issues.
High stakes condo leak! ABC sent the cavalry — relieved and grateful.
Nate was fast professional. I will use ABC again. Major stress taken care of. The job was less expensive than I was thinking and we can now get regular service and checkup for less than most places.
Steven Zegowitz
2 years ago
The abc employee very friendly and helpful he answered all my questions i did ac tune up it was fast service.highly recommended.
Cole was great. He was efficient and gave me a thorough understanding of what caused my issue.
Nick S. was very professional and courteous. He did a little OJT for me while he worked.I would recommend him to my friends and neighbors.He installed a new Bradford White water heater. I hope not to see him anytime soon for repairs!😁😁😁😁
Kurt Tegtmeier
3 years ago
Jay was awesome for our septic tank. He was on time, Fixed it quick and was responsive. Employee #506. Clearwater office.
StPeteNick StPeteNick
3 years ago
The job cost a bit more than I had anticipated, but they did replace several corroded components. They were very experienced and professional.
Reminded me of an old friend very personal easy to understand and talk to I hope he’s the person to respond should I have trouble with my AC again
Juan was friendly, competent, and took the time to explain what he did.
Renard Walker
2 years ago
Jacob the plumber was very knowledgeable and courteous. I will be requesting his service for all my plumbing needs, hopefully the company will send him the next time I have plumbing issue.
Anthony was awesome. Came out for an emergency situation on a very rainy night and was able to get it taken care of in no time. Nice guy and very helpful. Much appreciated.
errica chesterfield
5 months ago
Matt was simply amazing. I am going through some very difficult times and Matt came in on his day off to ensure that he could do whatever he could to elevate any additional stress. All around stand-up guy who not only told me but showed me that he is about helping people.
Used in the past, very happy. But, we recently called due to our A/C not blowing cold. Tech came out and said we needed a brand new HVAC unit and quoted us $12k. ( We live in a manufactured home). 😳 We called a local A/C company and all it needed was a new fan motor.Fan motor installed was under 1k. Sorry ABC you lost any and all future business with us.*communication from scheduling an appointment to actually showing up is so taxing.
Purchased a new Carrier split system from ABC. Zach S was extremely helpful. All of the technicians were friendly and courteous. Looking forward to years of great service.
William Simota
3 years ago
Angel R at ABC was amazing. If I ever need anything in the future I will be asking for him specifically.
Robert Malagon
3 years ago
Jae Newbury did a great job of repairing our Plumbing issues. He has excellent experience and completed our work quickly. He also explained everything very well and treated us fairly. I highly recommend Jae and ABC Plumbing and A/C.
Our entire system went kaput on the 13th of June. In Florida that can be deadly. By the 16th our home was 89 degrees inside, and you can't have that as the weather outside already has you feeling medium-rare.So we called ABC on the 16th, as they advertise a lot, and their reviews were good. They had a tech out to our home in under 2 hours, and a sales rep out a couple hours later to discuss replacement system cost, as the tech said we had a multiple part failure and that thd parts were on a multiple week backorder. So their reaction timing is definitely top notch - no complaints there.The complaints come in respect to the replacement costs. We had gotten a few estimates earlier this year and they were all SUBSTANTIALLY (over $1,000) lower than the price we ended up paying for our new system with ABC. We didn't go forward with replacement earlier because I haven't been working due to shoulder surgery on both arms and rehabilitation. So we think they took advantage of us financially, not only on the price if the system, but the financing as well. You see they advertise 0%/72 month financing but don't tell you until the time of purchase that the finance company they use, Wells Fargo, frontloads all sorts of contract service charges that add close to or over $1,000 and add that to your total bill before it becomes a true 0% offer. They also offer ridiculously low discounts, or none at all. They gave me my Hurricane pad a cost, and took a whopping $100 of because of my veteran status. Other companies offered a full 10% off full system price with no cap.I guess they (ABC) feel they can drastically overcharge their consumer base here in Florida because they know how much people will suffer in the heat. I can further assume this should be expected since the company is headquartered in Chicago where the average middle-class family makes an average of $110,000 a year, where as the same family makes only $86,000 here in the Tampa Bay area.
Guy and Fred did an oustanding job. Guy was very knowledgeable and would highly recommend him.
ABC PLUMBING AND AIR OMG ELI AND JOSH WERE AWESOME THEY NEED A RAISE STOCK IN COMPANY SOMETHING! CAME IN REPLACE PIPE VERY PROFESSIONAL SERVICE I RECOMMEND THEM TO ANYONE THAT WANT THE JOB DONE FAST AND RIGHT!! THANKS GUYS!!
Joyce Clavenna
4 years ago
On Saturday we had a blockage which appeared when we flushed our toilet and then the toilet water and feces began bubbling up in our showers. Called ABC and a plumber would call us before appearing. We waited all afternoon and evening calling two more times asking for an estimated time. We were told no information was available. No one called and no one appeared. Do not bother to call ABC or try to use ABC.
Diego did a very good job helping me fix the problem so I am not dinging him. The fix was tricky and we got through it in 30 minutes. I highly recommend him for services, but the company pricing was way out of line. It was Saturday and nothing but Kudos for showing up in a timely manner. Not sure of the pricing structure but knowing people are in a desperate situation because they have no water should not equate to price gouging. Your website says no weekend up-charges only a service charge applied to services performed. We worked through this as well but a customer should be treated fairly for the services rendered, always. I am not sure who pulls the strings for pricing of services but it needs to be visited for fairness and consistency.
Michael Schlomas
2 years ago
Ohni was professional, efficient, and extremely willing to answer all questions. Excellent work. He's welcome back in my home any time.
David Whitelaw
a year ago
Excellent experience!!! I can't give enough props to ABC Plumbing and Israel, the technician that came out. I would give them twenty stars if I could and I HIGHLY recommend them and will call them for all my plumbing and.HVAC needs!! They are first class all the way!!
Manny performed maintenance of AC today. He answered my questions and was helpful. Happy to work with ABC Plumbing and Air. they schedule appointments quickly and are very flexible with moving appointments if needed. they accommodated my 3 reschedules without any issue. will go back to them again when needed. thanks.
Jonathan Bryan
3 years ago
Angel R. did the best job all around of any HVAC service tech I have ever dealt with. He was professional yet friendly. He completed his tasks while answering questions of mine. ABC is the way to go!
Booked a service on Saturday was called in the morning to tell me dispatch would call me shortly with an eta, however didn't receive a call until much later that day to be told that they couldn't make it until monday. It was the same occurrence today (monday).Called Stay cool they will be here in one hour.
Walter Miller
4 months ago
Jabari did a great job!
Installed unit incorrectly (a year ago) resulting in mold coming out of the duct work. Paid the deposit and was supposed to receive an email detailing all the work to be done - including photos of the dirty ducts - never received. New unit stopped working as it was installed backwards. Had to be reinstalled. Flew down from Vermont several times to my Mom's house in Florida for appointments that were no shows.Never cleaned the duct work as promised in the paperwork, NEVER had their work inspected. Had to pay for inspection out of pocket, did not pass, had to pay for the work to be completed, had to schedule another inspection appointment to get it to pass. Had been corresponding with someone in their main office in Wheeling, IL office who promised to adjust our bill. NEVER heard back, she went MIA. Called and emailed begging for the adjusted bill as the work promised in the proposal was not completed.Now 12 months later? Getting telephone terrorized with collections threatened - they NEVER answer the phone, we've called back a direct number from a Mr. Nowak 3x a day for the last 5 days to NO AVAIL.After a parent dies, no one should have to go through this on top of it. Buyer BEWARE and check with your county to see if their work was ever inspected!
Juan V was clear concise and friendly. He had our system up and running in minutes. Great tech!
A/C system was not cooling. The tech inspected the system and replaced part. Very happy with the service. Juan is knowledgeable, answered questions and explained options. Highly recommend.
They installed a completely new system in my condo but measured the space wrong and had to upgrade my inside unit for free because of their mistake. I needed 3 more wires ran from the roof unit to my thermostat inside my house to use the heat pump and they told me they wouldn't install the wires for free even though it was their mistake in the 1st place.
He diagnosed the problem and had it fixed in about an hour
A/C repair condensation drain and shut-off float replacement. 5 Stars!
10 STARS 💪🏾 First Matt Came Diagnosed The Problem Immediately. Then Donnie Came And Solved The Problem. Great Social Skills Explained Any Question I Had Step By Step . Highly Recommend These Guys . They Were The Dynamic Duo Batman And Robin 😂💪🏾💪🏾
He was quick, professional, and gave all the price options. I’m grateful!
There adds on TV are miss leading
I could not get emergency service at all
And third time I called women could care less no one called me back for emergency service.
Gille Villemaire
a year ago
Jason found the problem quickly and repaired my Air conditioner. Jason was very personable and informative. Will use ABC again in the future!
Anthony was professional and courteous. He fixed our leaking kitchen sink quickly and inspected the other sinks as well. Will definitely use ABC again if we have any other problems in the future.
Lorraine Mohammadbhoy
10 months ago
Very courteous, professional and job well done thanks Diego
Jeremy Coonradt was very knowledgeable on his work and fix my ac unit in no time! He was A pleasure to work with, thank you for sending him!
Reynaldo was very professional, he explained a lot of things that this northern transplant didn't know. He even replaced all of my filters! Way to go!
Sean Stampones
a year ago
Fast, courteous, and professional. I will definitely call again when problems arise.
Pete was awesome. I am new to the St. Pete area and was happy to have found ABC to take care of things in our new home. The value and service are totally worth it.
Had a leak in the garage, tech showed up and within 2 minutes said he would have to open the floor and wall in the garage to find the leak & repair it. I asked if he would fix the holes & he said no. Then I asked how much & he said $4,500. I laughed and said ok. Showed him another problem related to plumbing and he called his dispatch to send the hvac team. Needless to say, the job only cost $600, was fixed outside the garage & the other problem was a plumbing problem. Do not use ABC, they are a scam.
Mercedes Manuel
2 months ago
We had a plumbing issue, and so we ended up having to replace our toilet. Our technician was Mihail Osipov aka Mischa and he was THE BEST. He explained things to us, took his time and ended up helping us solve future problems we didn't even know we had. He never once tried to just sell us things or get us to spend money on frivolous stuff. If everyone worked as hard as Mischa the world would be a better place. 100/10 stars strictly based on the hard work and customer service of this man.
Jeffery Randall
2 years ago
Ice not use this business yet however I will will when ready. They were very friendly and professional and provided insight and estimates for my future project.
Michael Leffler
2 years ago
Nick was very professional and knowledgeable. This company offers great services, uses took notch replacement parts, and has great warranty’s on their work.
Corina Carneiro
3 years ago
Jay and Anthony were amazing, they identified the problem and had it fixed in no time! Even saved us some money!! 5*
Showed up on time very knowledgeable courteous very thorough got everything done on a timely matter would definitely recommend this company and this Tech
Excellent. Explains his work .
Jacob was very friendly, personable and efficient! Got the job done in a timely manner and did a great job cleaning up when he was done. Would gladly have him back for any plumbing needs
Sally Gillmore
3 months ago
Personable Juan V repaired my air conditioning in relatively short order. Made me very happy!
Excellent work very professional
Very polite
Worked well with his assistant
Donna Trudeau
8 months ago
Terrific company to deal with. Highly recommend!
Hans Vicente
5 months ago
Luis Lopez was proactive and did a great job. In addition I have to mention Justin, the service manager, offered invaluable service making the whole experience highly satisfying.
Charlotte Greenlee
4 months ago
They started a little late but got the install done very quickly and professionally after their arrival. My old ac did not have heat capability so there are 4 wires on new thermostat and only 3 going outside to where old unit was, so no heat currently accessible. They are supposed to return and take care of that so the new unit will blow heat this winter. If that gets done quickly and at no additional cost (Zach was aware at contract signing that the old unit had no heat pump or strip), then ABC will get highest star review from me and recommended to anyone needing their services. 😀UPDATE ON PREVIOUS REVIEW: Mohammed returned to my home with a helper. They located and connected the wiring necessary to complete installation of the heating function. Mohammed is very knowledgeable, professional and courteous. Only one issue remains……for some reason, the air vent registers on one side of the house do not have air blowing from them. All others giving out nice cool air. Spoke with Mohammed and am, hopefully, on the schedule for Tuesday (Monday is Memorial Day). I am confident the cause of this issue will be diagnosed and taken care of by this company. Sometimes there are just a few bugs to work through and I understand that. Very professional and friendly folks. Highly recommend.
What a rip off. Charged 1299 for a water heater then 290 to flush 2 toilets. Wanted 1400 for a toilet.Blatant scam of the elderly
Henry Johnson
3 years ago
Anthony was friendly and highly professional. I would recommend him to anyone.
Yulonder Betts
4 months ago
Professional, listened and addressed my concerns.
Today I had an appointment with ABC. At 9:44 am I received a call saying someone should be here in 45 minutes or so. Well almost 2 hours later someone shows up. They want you to be respectful of their time, but don't seem to be so interested in yours. I see the truck outside at approximately 11:30 am and call ABC and tell them to send this person on. There are way too many other compaines who do the same thing. YOU can't be respectfull so I can't either. BYE BYE abc
AC purchase...I was very pleased with the reps knowledge effectiveness it getting me into the system I needed ... very personable young man as well an asset to your company name... thank you I'll be sending my friends!
Glenn Forrest
a month ago
He was very professional, explained and gave different options options to repair the unit , all with pricing before any work was done. I would recommend ABC for any hvac issues.👍
Over all, I was pleased with the solutions provided. Israel was prepared, knowledgeable and clearly able to communicate his plan.
Jon did an excellent job, professional, took his time and also went the extra mile in recommending additional service for my electrical issue.
Followee
Followed CDC guidelines while working. Important to me. Explained how things work and affect my electric bill, etc. I would use this company again.
shannon luker
2 years ago
We had a leak in our bathroom. By leak, I mean water was gushing out of the toilet and I couldn’t get the main water source to the toilet or to the house turned off. We are up to our ankles in water. My bathroom, hall and bedroom are flooded. We called ABC plumbing- after house- and explained this was an emergency. They said someone would be here in 45 minutes. That was three and a half hours ago. They never gave me any other window of time, every time I call back they tell me someone is ‘ just finishing up as we speak and is on the way’ but can’t give me any other ETA. I’m disgusted. I am soaked to the skin. I have used every sheet, towel and blanket I have to soak up the water. I tried several times to find a different plumber that could be here faster but every emergency number I called brought me back to ABC. I just now, FINALLY, found a plumber that will be here shortly. So we can cancel the service call with ABC. I’m disgusted.
Megyn Kangas
2 months ago
Very honest and polite man.
We called ABC to replace a broken kitchen faucet and we were able to schedule the following day. Joe and Thomas came and were professional, friendly and helpful. Joe showed me the price beforehand and explained everything involved. Joe and Thomas worked quickly and efficiently. We were very pleased with all the work done and will continue to use ABC.
Quick response to request for service. Phone calls and texts, including one showing a picture of our service person leading up to the service visit. Jay was not only professional, he was flat out personable and did great work.
Don preformed outstanding plumbing service. He knew what to do and got right to work. He stayed on the job for hours not taking a break until the job was complete and we were satisfied. Even though the job involved unseen underground plumbing, he made a the nasty job look easy. Thanks Don.
Robert Mansfield
4 years ago
Wanted a food disposal installed. I was advised of a $59.00 charge for responding. When I asked what would the price be. The first price, ready, $4,000, I said WHAT!!. 2nd price was $1,200, I said no way and their final and lowest price was $852.00. I got screwed out of $59.00, but told the plumbers have a good day. I got another plumber and he installed a new food disposal $245.00. No way I would call ABC
Andres Ticzon
3 years ago
Anthony is a very good worker and a real gentleman. He explained everything in clear terms and he worked in a very orderly and clean fashion. I will select him as our tech for the future jobs we will have as a new sign in member. ARTiczon MD
He was great servicing our unit and showing us things to do to help the unit run proficient
Janetdale Wolf
10 months ago
He was very nice but for the work that needed done, which my next door neighbors watched. The cost was much to much money.
Kenneth Tekancic
4 months ago
Ethen was professional, personable and very good employee. Kept me knowledgeable on what he was doing and future of my system care. I would recommend ABC for service and also ethan for exemplary service.
Thank you.
Jimmie Carter
3 years ago
Anthony is a great asset to ABC!!!! He was early, professional, and provided quality service. Definitely will call and ask for Anthony again!!!
Micky Gallas
2 months ago
Juan was very professional and helpful
Virginia Flores
a year ago
Annual piping checkup. Matt was professional and friendly. Fellow northerner.
Steven Kempter
2 years ago
Talon was very professional and knowledgeable about all details of the A/C replacement and the pricing was the best that we found, I would recommend ABC to all
Kathleen D'Adamo
5 months ago
Joseph was on-time and efficient, courteous and careful not to let our cats escape. He explained the problem and our options clearly. We will ask for him the next time we contact ABC for service
Anthony Jones
9 months ago
They did a good job and cleaned up afterwards.
New homeowner: I made an appointment for first service. I called to confirm they were coming, and was told Oh, its not on our schedule.So they scheduled it for next day and received a call in the late afternoon asking if they can reschedule it. I said sure.They finally came on day three at 7pm. The technician told me that he wasn't even from Florida, so he HVAC's are a little different around here. He was quick, and didn't do a thing. No, he didn't clean the filter, in fact I had to ask him to please go up and tell me what size my filters are. I'll spare you all of the other details.Don't go with this company.
Don was great. Obviously a much more complicated job than anticipated. He stuck it out and made the significant changes necessary on our master shower for the price quoted. I plan to use ABC Plumbing on a number of jobs in the future. Honest and reliable.
dennis frantz
8 months ago
GREAT PERSON, CHECKED MY SYSTEM AND GAVE ME AN EXCELLENT EVALUATION.
Donna Sullivan
4 months ago
Matt from ABC plumbing was very professional, knowledgeable and prompt. We needed our gas line, emergency shut off valve extended for our outdoor kitchen project done quickly. I was impressed on how quickly ABC and Matt were able to respond to our request.
Jasmine did an awesome job. She was very professional and knowledgeable . Her work ethic was exceptional and she explained the advantage club to us which we joined and look forward to having her handle our future needs.
Tom Montalbano
11 months ago
This business cheated me as I was vulnerable when my AC went out. Tech who was disrespectable to me told me it would cost $800.00 to put on 2 capacitors & 1 -5 amp fuse total of may be 50$ a piece X2 and charged me $ 290.00 for that 5 amp fuse. After getting a Rheem estimate, the cost should have been &180 X 2 plus no charge for a 20 cent fuse. I guess seniors are their target for defrauding them..disgusting. Companys like this eventualy go OOB, or people go elsewhere. That $ 29.00 special is a come on...I'm sure you will be cheated..this is their way of doing business. BEWARE of this company all.....find someone else
Great work! Anthony was very professional and courteous. Thank you.
V. Joe Hess
10 months ago
Matt installed natural gas shut off valve in my condo. He did an excellent job.
I called this morning for a leaking water heater...I'm always leery of companies, and as it was even advertised to me by Google, I was more skeptical. I don't review often, either, so you know how impressed I must be!Although the reception didn't want to give me a time frame or price range, I'm so glad I went ahead with this company...Jay came out same day, is very personable. Great price (even had quoted me wrong to start and corrected it to a lower price automatically!), and installed a new heater within 2.5 hours, even with travel time to the warehouse! I made it to work on time, and am very happy!Absolutely will use this company again for whatever comes up!!!
Guy came out showed him the problem he looked and said you need a septic guy and none stop trying to sell me on other stuff like a year membership and wanted to inspect the rest of my plumbing everything other than what I wanted tech was polite nice guy so had a septic company cone out and my septic tank wasn't the problem line was clogged between clean out and septic tank rented a snake myself 5 minutes of work fixed so I'm 59.99 for the visit for nothing other than a sales pitch $350 to septic company and $60 for snake rental and half of a day in time
Jose Cortes
11 months ago
Diego was super professional and very knowledgeable .
daniel silva
3 months ago
Did not provide service as promised. Quoted one thing and did not follow through.
Justin Kennedy
a year ago
Tech came totally unprepared to fix a 1/2” gas line that I had already dug up for him. He wanted $450 for a 15 minute repair with leas than $10 in parts.Totally misleading company. They are based in Illinois, I’m in Florida.They come out, give ridiculous quote, then take $59 for doing nothing but driving to jobsite. Not even prepared to do the job.TOTAL RIP OFFThen he left his cigarette butt in the driveway
Very good service And very professional They found the problem and fixed it right away i would recommend abc Plumbing to anyone they do a great job and the gentleman by the name of anthony was very friendly and he knows his job very well thank you so much anthony
Matthew B. (Matt)
a year ago
Awesome job! Punctual, assessed the issue, timely quote, job completed and out the door with a smile. Would and will use again, thanks Jasmine and ABC!
marc mariano1
2 years ago
The only good thing that came out of my hot water heater pouring water onto my garage floor (thankful it was only the garage) was coming across Nick and Jr with ABC Plumbing Heating and Air. Ultra professional and knowlegable and they clearly take pride in doing the job right! Great experience all around from the office taking my call at 730 am to having a working hot water heater installed that day. Also signed up for their yearly membership program because these are the guys you want doing maintenance on all of your HVAC and plumbing items.
Issy was great and completed the job efficiently.
Yvonne Libsansky
a month ago
Kevin was great. He knew what he was doing, explained everything to me and did the work in time for me to keep my appointment. He was friendly and professional. I would recommend ABC to anybody.
ashani collins
6 months ago
Had the nicest tech come out Reynaldo was very informative and let us know of our options very kind young man would recommend
Joel Johnson
7 months ago
John was very knowledgeable of the issue being serviced and answered every question we had. He was prompt and professional and went over and beyond to ensure our needs were met. Will definitely recommend to neighbors and friends/family! Need him to be assigned to my home only.
Paid $29 for a “technician” to show up & say my coil has a leak & Freon is half full. Then immediately sent out a salesman to sell me a $7300 system. So I called 2 more companies & they both said it has full pressure. SCAM!
Roger Carrigg
2 months ago
Juan was on time, did a great job, and would recommend him. Thanks.
Shawn Robinson
3 years ago
Kyle Holton #508 was amazing! He was on time and professional throughout the entire experience. He also educated me on some things about my plumbing to which i did not even know. Totally recommend this company and their representatives if you need help with any plumbing or air problems!
Angel was my tech. I have to say I’m very happy with his professionalism, communication, and his honesty. I was going through another company that I plan on no longer utilizing because of their lack of work and poor customer service. I will be buying a new unit soon and plan on staying with this company. Thank you Angel!
He was super nice in explaining what was happening with our air conditioner and very patient.
Israel was delightful, smiling and Polite. He was able to clear up some of the misconceptions I had about their membership plan.
Noah Trinklein
3 years ago
Kyle Helton was absolutely fantastic I signed up on the membership and feel really comfortable telling my friends and family to sign up please give him a raise!!
Great company. Professional and timely. The Technician Jerral was very accommodating and the Dispatch had amazing customer service. They kept me in the loop just as they said they would.
My techs have been professional as well as doing a very good job.
Ronald Knowles
a year ago
Did a great job fixing my unit after another company switched wires for fan. Joined their Advantage Club.
Scheduled them to come install my garbage disposal that I purchased. Also ask them to take a look at a toilet that was installed to make sure everything was working properly. $700++ ?!I couldn’t help but laugh! Did I mention I was providing the garage disposal? The whole time they kept pushing memberships, inspections ect..And lastly they didn’t show up the day I had ask, but the day after. Then wanted a $60 charge for not moving forward! 😂😂😂 Please don’t fall for this scam! Thankfully I found a local small business plumber for 1/3 of the cost.
Luis was great! Very nice and efficient
Recommend ABC
Venetia Castellano
3 months ago
These guys worked all day in the rain. Thank you for your dedication despite the rainy day. They are professional and so clean. I will sleep tonight comfortably. Thank you.
Jerry Dolinger
2 weeks ago
We're not allowed to do a fantastic job, I am very pleased with his work ethics. He is an asset to this compand we would like him for any service that we need.
steve land fl.
3 years ago
Just a little pricey but they got the unit running great.
Had to bring in techs from St Pete AND Sarasota but they came a running.
Thanks for the good job.
Nate came out and cleaned my coil and charged my A/C unit...he does excellent work and explains everything in detail...I would highly recommend him to everyone that needs service
Thanks Nate!!!
Gaynell Christy
2 years ago
Joseph was very professional. He was informative and answered my questions with his years of knowledge. Will I use the service... most definitely.
ABC rep (Jacob) came early. Work was quick and professional. I would use ABC in the future.
Tim in T - Town
2 months ago
Had a big mess with a 28 year old water heater. Mihail and ABC cleaned up and rebuilt the support structure for my new water heater. Very happy.
Christian Johnson
9 months ago
One of the worst customer service experiences I have had. Called because of a plumbing backup. They said they could do a same day appt $59 roll charge. Didn't give a time frame.Called again because of no update after 2 hours, was assured that someone was coming same day. We would call you if we need to reschedule. Our offices close at 7, but techs are still out.Called again at 7 after no call, got after hours support, they said roll charge is $150 for after hours, but they might waive it because I had an appt before. A tech would be calling me within a few minutes. Heard nothing missed no calls.Received two back to back calls at 8:30am next morning, one from after hours support, one from regular support to schedule my technician. Lost a full day of plumbing based on a promise. Their service might be ok when they get on site, but I doubt I will ever find out unless it's an absolute emergency
Outstanding service again on my mini split a/c unit. Job well done. Kyle was very knowledgeable about Mini split ductless AC units.
JanMar Polshaf
3 years ago
Anthony was very professional; explained things very clearly and did an excellent job.
Annual AC Maintenance. Jon was polite, pleasant and professional. Answered all our questions. Explained new maintenance services and knew his job. I would recommend Jon to my family and friends.
ABC Plumbing Air and Heat, had the best price of the three bids that I received for a new air conditioner and air handler. As soon as the installation was done on September 24, I complained that the metal air handler housing was installed touching the existing 30 amp breaker. They sent out two installers that had to completely redo the entire air handler installation including removing the existing 30 amp breaker and installing a new 40 amp breaker to meet Hillsbrough County‘s requirements. The initial installation was done September 24, 2021. The final inspection of the electrical breaker wiring by Hillsbrough County‘s electrical inspector took place on January 31, 2022. I will not use ABC plumbing air and heat again for any work on my new Lennox air conditioner and air handler. I have made arrangements for a another authorized Lennox Air-conditioning company to do all the maintenance on my new unit.
This is the way
4 months ago
Their prices were horrible. They wanted 906.00 to replace two shut off valves.
Suzanne Battista
3 years ago
Don H. has always done an excellent job. He has done several jobs for us. He is always very professional and courteous!
Did a great job was friendly and explained everything to us
Wayne Chatman
3 years ago
Didn't get here when anticipated but he definitely made up for that with his expertise and knowledge. I had already purchased the equipment but it needed modifying and he did it expeditiously as well as being super friendly in explaining everything. By the way Don from one veteran to another...thank you for your service.
Deborah Miller
8 months ago
The plumber was on time, courteous, efficient, professional, explained everything thoroughly and took extra care to be sure I understood. He installed a kitchen faucet which I had already purchased. Granted there was some corrosion, but $467.00 is too expensive for this senior citizen.
Anthony knows his stuff. I had a peculiar problem in the drains, he persisted and made the drains flow.
Happy camper here and now new member of the service club. Thanks for good business practices.
Anthony was very nice and knowledgeable. He has excellent customer service skills. He checked my water softener and fixed the problem. Great job. I would definitely recommend him.
Michael Goodwin
a month ago
I had an appointment to get my AC working today. They call me to say they were not coming due to an emergency. Then they said they could come 3 days later.My emergency was not important.A few months ago I hired their plumbing department to replace a wax ring under an upstairs toilet, after they left, that toilet leaked into my downstairs kitchen because they failed to install the ring properly.
Plumber was a NO SHOW after taking the day off work . They called me constantly updating me that the plumber would be on his way. 8 o'clock came around I decided to ask where the plumber was and they told me he would not be showing up. They wanted me to reschedule for another day while having an active leak for the last 3 days. I asked could they send someone else out and they refused. Absolute joke
Rebecca Cunningham
a year ago
I never take time to write reviews but I felt this was warranted. Had issue with my AC. ABC came out and told me that to clean my coil it would cost 3200.00. With an addition of a blue light it would come to almost 3900! I was told I would save 200 if I subscribed to A monthly service with a monthly payment. I knew that a cleaning should not cost more than 400 tops. I still had to pay them 79 to just diagnose but chose to call another company. I called another company and got a cleaning and blue light installed as well as a free year of service for 1475! When it was done it was beautiful! I would include the better company but I don’t want to get their good name mixed up with this terrible company. I saw other posts where responses from the company were “ we have everything on our truck and that is expensive” this is just nuts as they carry standard parts that most companies would carry on their trucks. The better company had everything that I needed with them. Many AC parts can be large so, unless I missed a semi parked in front of my house, they are no more impressive than any other company in regards to parts. I am starting to wonder if they are just making money off the 79 dollar diagnostic fees and just quote ridiculous prices because they have no intention of performing any service unless you might be a more vulnerable nieve person. Karma is a b!:, ABC! Very shameful.
Nick Riopelle
3 years ago
Knowledgeable, courteous, quick too! Anthony knew exactly what to do to solve the problem. Great job Anthony!
Merrie Allen
2 months ago
Excellent service from my initial call to AC installation. Talon, the sales consultant and Bob the installer were great. My 15-yr old AC crashed on Saturday night and ABC had a new one installed on Monday. I highly recommend ABC Plumbing & Air.
Very please with installation of my ac unit the service man were excellent
Lorraine Hansen
3 years ago
I was very pleased with Nate- he was very knoledgable and professional. He explained everything he did with ease! Would love to have him back but hopefully not for awhile! Thanks
Dolores Pierce
9 months ago
Israel was very professional, knowledgeable and made sure the client was understood plumbing issues. I highly recommend to anyone who needs his services.
Cordially,
Dolores Pierce
Stephanie Mayes
2 years ago
Great company, professional, honest and friendly. Used them several times, for A/C and plumbing. Fair prices... good quality.
Brenda Milton
a month ago
It was a very pleasant experience and the tech was the best he answered very question and he was like a friend you’ve known forever great job guys
Joe Rayno and his partner were THE BEST ! ON TIME ,POFESSIONAL ,CURTEOUS ,and I would ask for them again..
VERY SATISFIED !!
WILLIAM BUXTON
3 years ago
Anthony was wonderful!! Very thorough and professional. I highly recommend ABC and in particular Anthony!
Jordan Gonzalez
2 years ago
We called literally just to have our sink drain unclogged. They had to reschedule, which was fine, but the plumber came today and wasted our time. Instead of providing a scope for just the sink, he tried to upsell every service he could (install a clear out system for $3500, install bathroom sink plug for $400, fix the kitchen sink for $400). On top of this, he tried to offer a *small* discount if we joined the membership club. If you have a customer who needs one thing done, please only scope out that ONE thing. If he would have showed up and said, “it’ll cost $400 to fix the sink,” we would have bit. But nope! This is not a dealership, it is a service that we need. We will not be utilizing this company.Side note: hired a handyman who was able to fix it in 5 minutes for $50.
I'm a club member for almost a year. Great service. Nate came today to do annual HVAC check. He was phenomenal.
Bob and a co-worker, Alex, both worked long and hard in a very hot attic and outdoors as well, to fix a complicated situation with my AC.Aided by cans of cold water I provided, the the job finished with an upbeat, positive attitude.
Justin and his crew were very professional and considerate towards us. I would definitely recommend for anything you need done. They get the job done quick. We are very satisfied .
Mohamed Farah
6 months ago
Straightforward and he informed me stuff. Give that man a raise.
Katherine Kelley
a year ago
Ismael P was very nice and got the job done. He took the time to explain to me what was wrong and what he had to do.
He is a very presentable young man who did a very good job in the maintenance of our AC.
Very professional, considerate and fast. Was upfront with pricing. Offered me multiple options. Didn’t feel like it was an upsell. Thanks
Joe did a very professional job at a fair price. I would use them again
Frank Fuschini
a year ago
After a friend referred me to your service .. Kyle and his partner came and were very good at what they do and i deffinately would not only use ABC but also request KyleThanks for being a company i would refer to others
Very professional person and company.
Stephen Zaremba
2 years ago
ABC took care of the issue professionally, arrived promptly as scheduled. The cost was on the high side but I would definitely call them back again if needs be.
Karen McAllister
3 years ago
Very knowledgeable and detailed technician. Performed a very thorough inspection of our AC.
Tim Matuszewski
a year ago
I called few days ago to schedule service for a faucet replacement. On the day of service, I did not receive the customary call confirming service. I became suspicious and called to learn I was not on the schedule. But the ABC team did a great job of adjusting and scheduling for service later that day. Diego provided outstanding 5-star service. He reviewed all options and explained what needed to be done. I was looking for a specific kind of faucet for the sink and found what I wanted but the faucet was not designed for the kind of sink I had. No problem, Diego knew what to do and installed it with no issue. The reason for the 4-star rating was because of the scheduling issue, and I did feel the price was on the higher end. In fairness, I do not have this kind of work done often so I may be a little behind on the typical cost for this kind of repair. We use the ABC team for our air conditioning/heating needs as well and they always do a good job for us. So, we plan to use their services going forward!
Emery Culverhouse
2 years ago
The technician was very nice but very young, most likely with little experience. she spent a lot of time talking to another person on the phone who appeared trying to help her. This wasn't very comforting.She told us that the compressor was most likely going bad and they could offer two solutions. One: a temporary fix that would jump start our system and get it operational at the cost of $450. Two: totally replace the compressor at the cost of $2,600.With this expensive repair looming I decided to reach out to our contractor for someone he would refer. He had a guy with him that worked for the VA for over 30 years in AC repair.His guy showed up the next morning at 0800 and had the system running in 15-20 minutes.He said there was nothing wrong with the compressor and that it checked out. He found the issue was the circuit board as the fault showed this. So, he bypassed the circuit board and we were up and running with AC until he could get the new circuit board.Conclusion: They were dishonest trying to get us to do unneeded repairs that would have ended up costing us even more money in the long run.I will never use this company in the future. I will spread the gospel about the true nature of this company (Dishonest).
Susan Mcneal
6 months ago
He was on time, polite, And explained everything he was doing I would recommend ABC Plumbing. Air And heat
THOMAS Harrison
11 months ago
The service man did an excellent job for us. Thanks
From the moment I contacted Jan at the office to set up appointment, Justin the technician who arrived & preformed diagnostics on myA/C problems & temporary repairs & called to explain details of service it was the BESTservice I have ever experienced. Due to the ageof the unit I decided to replace the system & spoke with Nate who called me the same day & sent me options for 3 systems & I asked for overnight to research & decide. Nate contacted me the next morning (on a weekend which is almost unheard of ) & gave me additional information on the option I selected & set up the installation date to suit my schedule. So impressed I signed up for their maintenance club membership. I highly recommend ABC.
Sandra Peterson
7 months ago
Thank you ABC Plumbing . we have had trouble with the drain and now it is working fine. Your service and quality and time you spent working on our drain was well worth it.
My technician was fantastic! He was personable and professional. The whole experience was easy and without struggle. They did a great job!
The plumber I got was great. But whoever runs the dispatch/scheduling screwed me over two separate times by calling me the day of and cancelling my apptm and telling me they can't have someone out until a later date. Leaving me no time to find another company.
Frankie was my service man. He was on time, neat in appearance, well mannered and very knowledgeable. He cleaned my split unit that was totally discussing. Also replaced my furnace filters. I would highly recommend ABC and Frankie.
Jon came when he said he would. He was very professional and knowledgeable. He took time to explain what he would be doing and how he would fix the problem. I would definitely recommend him to everyone.
Cassandra Blair
3 years ago
**Edited: The company reached out after having heard my experience and were willing to work with me. As part of their resolution, they offered to send my check back for the diagnostic fee. They checked with their accounting team to confirm the check had not yet been cashed and at the time, hadn’t so I received a call letting me know that I should receive it in the mail. Well, two weeks to the day after that call, that check was cashed and cleared my account, not mailed back to me. Apparently someone dropped the ball. This is now even more frustrating because I already thought I was out this money, then was told I wouldn’t be and now I am again. I’ve called and left a message with the woman who told me I’d be getting my check mailed and am awaiting her return call. At this point, if I could give 0 stars I would.***I was trying to find an HVAC professional who would install a thermostat I bought—simple replacement. I just did not feel comfortable doing it myself and would’ve rather leave it to professionals. Firstly, they do not provide timeframe windows for when the techs will come so on my originally scheduled appointment, I waited all day until right before 5 pm EST to get a phone call to tell me I had to be rescheduled. Thankfully they got me a first thing in the morning the next morning. The tech came out and I explained what I needed—he proceeded to go back to his truck to get a price for what it was going to cost me. It took 15 minutes and then he comes back with a price of $400!! That’s absolutely insane. I was supplying the parts and I understand they can’t warranty it but a total $400 when he himself admitted it was a pretty easy install?? You talk about price gouging. So now I’m out $79 for the “diagnostic fee”, do not have a new thermostat installed because I wasn’t going to pay that much, and he literally was here for all of 20 min and most of it was spent in his truck. I tried to explain what I wanted done to two different customer service reps before the tech came out—had I known it would’ve been this expensive, even just a ball park number, I wouldn’t have proceeded with the appointment.
**My review started out great for this company, but please see my updates below.** Sales rep Nate and techs Fred and Jason were very professional, informative and accommodating. Recommendations for the company would be to communicate with customers when arrival times cannot be met and more phone reps or answering service would spare the customer long hold times. Also, a dedicated line for technician call in would greatly assist them. Thanks for getting the job done quickly! **Update** Over one month later, no inspection from the county after multiple calls.**2nd UPDATE** So many 5 star reviews and I've just changed mine from 4 to 2. Almost 6 months after my a/c install and they have returned 3 times to unclog the a/c drain because the system is not level. Nate just promised again, 3 weeks ago, to have it leveled the next week and it hasn't been done. This morning I found that the heat doesn't work AND THEY STILL HAVEN'T HAD IT INSPECTED BY THE COUNTY. **3rd update** Justin came to fix my lack of heat issue and found that the inexperienced crew who installed the system completely left off the installation of a heat strip. He seemed to be an experienced technician and thankfully, I have heat! Once again, I'm promised that the county inspection will be done within a few days, but so far that hasn't happened yet, at one week later.
Joyce Dennison
a year ago
I did not use this business yet, I have my options of the findings.
The technician Nathan was superb with the explanation of my options answered my questions for me to really appreciate the options.
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