Description
When it comes to your water heater or your plumbing, top quality is essential. At Water Heater Experts Plumbing, LLC, we always put quality and customer satisfaction first. That's why we say specialize in water heater installation and repair because we want to be the experts when it comes to installing top quality water heaters in your home. But we couldn't do this without our valued customers. We're proud to stand by our 100% satisfaction guarantee.
Every one of our team members carries our values for top quality work and excellent customer service. We ensure that all of our employees are background checked and insured so you can have the confidence in us to do the job properly and feel comfortable letting us into your home.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Basement Drainage, Basement Drainage Repairs, Basement Drainage Solutions, Cleaning Water, Clog Removal, Clogged Drains, Drain Cleaning, Drain Clearing, Drainage Repairs, Drainage Solutions, Faucet And Fixture Installation, Faulty Water Heater, Gas Leak, Gas Line Installation, Gas Stove, Hot Water, Installation Drain, Kitchen And Bathroom, Leak Repairs, Leaky Pipes, Natural Gas Line Installation, Natural Gas Lines, New Home Or Remodeling, New Plumbing Fixtures, New Plumbing Installation, New Water Heater, Plumbing And Gas, Plumbing Concerns, Plumbing Emergency, Plumbing Problems, Plumbing Repairs, Plumbing Solutions, Plumbing Water Heater, Propane Gas Line, Repairs Faucet, Residential Plumbing, Rheem Water Heaters, Rinnai Tankless Water Heaters, Sewage Backflow, Sewer Main Installation, Shut Off Valves, Sump Pump Services, Tankless System, Tankless Water Heater Installation And Repair, Toilet Repair Services, Washer / Dryer, Water And Sewer Line Repairs, Water Heater Options, Water Heater Repair And Replacement Services, Water Heaters Tankless Water Heater, Water Pressure, Water Purification, Water Purification Solutions, Water Treatment Services, gas line installation, gas line repair, install tankless water heater, repair tankless water heater, tankless water heater,
Reviews
Great job with next day water heater replacement at my rental condo. Tenants were only down for 24 hours thanks to Alex. No hassle, and good price based on a few other calls I made.
Alex was awesome to work with! He was timely, communicative, knowledgeable and hardworking. Very fair price too. I now have my go-to water heater company.
Stephanie Debossu
2 months ago
Alex was professional and friendly, explained the options with patience and detail.
The water heater was located in a utility closet, along with the washer/dryer and furnace. We had to move the washer/dryer. Alex expressed concerns with potential damage to the floor, which allowed me time to get and lay down ram board prior to installation.
The whole process was quick and tidy, the dolly for the heater also served to move the washer/dryer.
I highly recommend Alex and his business.
Shauna-ann Thorpe
3 weeks ago
Installed water softener.Quote was a lot less than competitors. They were quick with getting the job done and attentive to what I wanted . Professional , on time and very accurate with their quote.
I would highly recommend for plumbing needs.
Alex came out last night and replaced the main Water shut off valve. It was close to 5 pm when I called and he said he would be at our house in 45 minutes. He was great! Very professional. Will definitely call him again for any plumbing work.
This is the 2nd time I have used Water Heater Experts Plumbing. I once had them install a new water heater approximately a year ago. I found that service to be a great value.
I now had a toilet leak at the base of the toilet that meets the flooring. The cost was approximately $270, which seemed high since I think I paid about $1300 for a water heater install.
Alex the owner came out and he quickly diagnosed the issue and fixed it. I no longer have a toilet leak! I will continue to use this company as they are fair with pricing, honest, and do a great job.
Jamie Peterson
a month ago
I highly recommend using this company! They were responsive, on time, professional and knowledgeable. The price was also extremely fair. We are keeping their phone number handy for future plumbing needs.
Chris Kornell
5 months ago
I highly recommend them! They were incredibly nice throughout and did an excellent job. Only took 2 days to do the installation in my crawl space. The best part was the cost. I was definitely on a tight budget and they exceeded my expectations without breaking the bank.
Julia Korolko
4 months ago
I'm very satisfied with the service! Our water heater broke on Friday afternoon and the company's representative arrived the same day within one hour after my call and quickly & professionally fixed the issue. Thank you, I highly recommend this company!
They were amazing from start to finish! The communication was exceptional and the gentleman who came out to do the repair was so friendly and very knowledgable with all the questions I had!
I will definitely be using them for any future services I may need 🔧
Joseph Lechtenberg
2 months ago
They're the best! Very efficient, great work, explained everything, kept everything clean, fast & on time. Very fair price & exactly the quote. Very friendly but all business.
Alex was just what we needed and did a great job!
My wife noticed a rust stain on the tile under our pedestal sink. After a closer look, I noticed that there was a pin-hole in a small portion of galvanized pipe. I'm fairly handy, but was also pretty certain with our house's reputation that something terrible was on the way. Decided to hire the work out and Alex met all our needs. The fix ended up being straight forward, but he chatted with me through the process and explained everything in a way that made sense. I would hire him again for repairs. He worked quickly and got us back to status quo within the evening.
I should also mention that WHE's hours were what really sealed the deal when we looked for a plumber. Having posted hours til 8pm meant that when we found the issue at 6pm, we still had a shot at getting this fixed. Alex took our call and after a brief explanation showed up within an hour. We were lucky as a previous job didn't take as long as he expected.
Overall, everything worked out and we now have a leak free bathroom sink :)
The added photos show the before (rusty) and after (clean) images of our issue.
Alex was very prompt and did a great job! I would use them again. Even got me a credit on my old water heater that was still under warranty.
Had two Rheem Water heaters installed. Alex was very responsive and communicative throughout the process.
Our water heater was failing and finally started leaking. We called several reputable companies, but settled on WHE Plumbing. We went with a new tankless water heater. WHE was able to promptly start the work within a day of the initial visit. They also found a new location for the tankless in our mechanical crawl space area to free up the utility closet that used to be occupied by our old 50 gallon tank. Very happy with the install and function of the new tankless system.
I had a great experience with WHE and would highly recommend this company for all your plumbing needs. I needed a new water heater. Alex was my original contact and arranged the installation which was done by Bruce. The technician showed up when scheduled and was very professional while completing the installation of the new water heater. I would definitely use WHE again. Their prices were very reasonable, and the job was scheduled and completed with a few days time. I am definitely a satisfied customer and will use this WHE again when the need arises.
Issaid was very professional, patient, and took time to explain the issue at hand. He quickly fixed the problem with my clogged toilet and took extra time to go over how my water heater works within my home and what I need to do when the time comes to replace it. He went over brand names of water heaters, parts needed to be up to code and pricing. I will use this company again. He checked all my toilets in my home, not just the one that was clogged.
While having my furnace replaced, my water heater would not restart, The CIP contractor tried for several hours to restart it with no luck. His conclusion it’s old and would’ve needed to be replaced sooner or later, that was turned into now.
After several web searches, filed applications for assistants, phone calls and an estimate of three thousand, I came across WHE Plumbing on YELP, and they had a BBB rating.
I called and spoke with Alex, still thinking the water heater needed to be replaced, he listened and answered my questions. Still thinking I was getting a estimate, I texted my info to him and was able to get an appointment for that day.
When they arrived, I told my story to Elon and his apprentice, who thought it could be air in the gas line and asked if he could try to fix it. He fixed it! Along with some adjustments, He Fixed It!
Thank You WHE!
I’ll be calling for that estimate when the water heater needs to be replaced.
Great local company, professional and quite reasonable on price. I was very happy with their service and will continue to use them.
They answered the phone and were able to send someone over the same day to trouble shoot an error code on the tankless water heater. The plumber diagnosed the problem and made the repairs as needed. The next day the error code reappeared and they came back out quickly to diagnose the problem with the manufacturer and fixed it. Really pleased with the communication, responsiveness and going the extra mile to correct the problem with the water heater. Highly recommend!
Matt Logston
5 months ago
Great team at WHE. Responsive, reliable and fair priced. I appreciate the professional team at WHE. I do t feel there is a better company that can handle this type of service.
Jessica Rose
3 months ago
Alex was able to come out the same day and got us back up and running in no time. Great communication and responsiveness.
WHe installed a gas line for me, so I can use a gas oven. Couldn't be happier with their service. Isayid was a pleasure to work with, as well as Alex and they followed up to make sure we were fully satisfied. They did the work very efficiently and used good materials. I'm very happy with them and will definitely call them again for any plumbing work in the future .
Aaron Fischer
7 months ago
Needed same-day water heater repair and was able to have some at my house that afternoon to fix the issue. They were transparent and upfront about pricing and easy to work with.
Darrell Salberg - CDPS
7 months ago
They were great. They were on time and very nice and professional. It was a quick simple fix and they showed me a little more on the operation and maintenance. I will use their service again for regular maintenance. I highly recommend this company.
BK from the Rockies
10 months ago
Recently, my old water heater decided to go out with a watery splash. I searched the internet for a good company to repair or replace it and found WHE, and I'm so glad I did! I called and Alex picked up fairly quickly. I texted him my info and then he came out to diagnose the water heater. Initially, I figured that we may be able to fix it, but by the next day more water was coming, so I decided to replace it. At the time of diagnosing, Alex gave me some possible very reasonable replacement quotes that he honored. I shot Alex a text with pics of the extra water the day after the diagnosis before they were open and he called me up quickly! I was surprised that he'd respond before opening, but he was very accomodating and professional. By the end of the call, I was scheduled for replacement. Vince came by to do the removal and replacement, and so did Alex. Before the end of my word day, my house had hot water without any leaking. WHE are completely dependable professional folks! BK
These guys underbid their competitors and were completely professional. Their pricing is the absolute best you'll find. They did an excellent job. I Highly recommend.
WHE Plumbing is an honest company with professional staff. They showed up on time, performed an outstanding job and ensured customer satisfaction every step of the way. I highly recommend WHE plumbing for anyone seeking professional work at an affordable price.
Jeff Bertrand
6 months ago
WHE were prompt and professional throughout my experience. They offer great service at a reasonable price. I’d be happy to recommend them to my friends, family or neighbors.
Water heater went out on Friday. Called Alex and scheduled to have the first available install date. We set it up for Monday. Alex called me back at was able to get the install done on Saturday afternoon! They showed up as scheduled and did the install. Quick, complete and very professional. It rained while they were installing, because of the care they took covering my carpet, I could not even tell they had been there. Awesome service, top rate professionals and just overall great people. Would recommend and use them again. BTW, great price!
Our water heater leaked while it was still in warranty. I called all the big plumbing companies in this area. no one would like to take care of water heater replacement within warranty if they didn’t install it. I finally found one which would charge me $$$$ for that and I have to pay for the new water heater up front and have only 1 year warranty on the new heater. Then I m so glad I found WHE. They came out same day to check it out and had it replaced the second day. They took care of the warranty without me paying anything upfront and 6 year warranty on the new heater. I immediately cancelled my AAA membership and I will keep using WHE in the future.
Jack Fredrickson
2 months ago
They did what they said on time
Price was reasonable and this new water heater is great. Thank you
Denise Koutsis
10 months ago
They came within 30 minutes of my call. Replaced the gas line to my dryer. Checked for leaks and price was reasonable. I wish all plumbing companies were this easy to work with! I'll definitely call them again for any of my plumbing needs!
Great job servicing a tankless water heater. We have numerous units in the complex and will use them to do the rest.
So professional, timely, and easy to work with. From quote to new water heater installation was only a couple of days. They left my home clean and the new water heater is excellent. Highly recommend!
Have used WHE four times already and each time, they don't disappoint. Their pricing is very fair and reasonable compared to other competitors but more importantly, they do quality work and back it up with a one year warranty. Alex, Issaid and Vince are awesome. Call them for any future plumbing work for a second opinion before you make your decision. Thank you WHE.
Jeffrey Mitchell
10 months ago
WHE was a great find! They replaced our water heater under warranty and fixed some associated plumbing issues that weren’t to current code. I was so impressed by the professionalism of their staff and the timeliness in which they were able to come out and get the work done. I will be using them for all my plumbing needs going forward..
Darian Sparks
2 years ago
Alex was great! He was professional, timely and while I know nothing about water heaters I can see the quality of his work. We were able to get a quote and install same day. Everything is neat and clean. The water heater is working great! I highly recommend!
Professional, prompt, and a pleasure! Alex was responsive, and came during the scheduled time to evaluate the issue I was having. He gave me advice on what product to purchase, and was very knowledgeable! Issaid came to replace my water heater, and was professional, helpful, and showed me the work he completed. He was communicative on the different aspects of the job, and was just awesome! These guys are amazing! Definitely recommended:-)
Richard Roberts
2 years ago
I was extremely pleased with the timeliness and professionalism of this company. Alex and Vince do great work. We were fortunate that we didn’t have an emergency, but when I called Alex came out the same day and we had a new water heater three days later. Another thing I like is their website, it’s clean, crisp and easy to navigate. Alex was thorough in his explanation of product options, warranty and permit info. Vince was respectful of our home and COVID Protocols and was very safety conscious when it came to the natural gas hook up.
Collin Echols
3 months ago
Alex was very helpful with th repairs. Professional and dog approved, too.
Alex and Vince were great to work with. Low cost replacement of a water heater, done easily and quickly.
They were also very responsive to another leak I had and repaired it the morning after we identified it.
The WHE team also offered great advisement, not pushing me one way or another, but giving insightful advice for options with the water heater and other plumbing in my house.
I will be using them for my next plumbing project!
I thought this had posted, but apparently not. I had an EXCELLENT experience with WHE. I called them because they were listed on AO Smith's website under affiliated contractors. My HWH was being weird and the ignition wasn't working. E came out and not only fixed the issue, but also taught me a thing or two about what to do if it happens again.
These guys ROCK. Very professional, great pricing, and extremely nice. I wouldn't think twice about calling these guys again and if I need help, they will be my first call.
Rajesh Mishra
2 years ago
Alex and his team are great. I had water leak from my kitchen's ceiling. They professionally addressed the issue and also made sure the clean the premise after job is done. WHE will be my first call without any second thought If I have any plumbing issue ever again. Their price was very fair. After job is done, Alex offered me discount and took less than quoted amount. Awesome Guys and very good service. I will recommend them.
Lisaidyn Perez
a year ago
Very responsible, professional and on time manner. He observed my initial issue and provided me with options. We ended up replacing the water heater for a new one. Everything was done in a timely manner. Highly recommended!!
We are very glad we chose Water Heater Experts for our water heater installation.
We had multiple companies come out for quotes and Vince from Water Heater Experts was very professional, asked a lot of questions no other plumber asked and explained all of our options. He also provided many different options depending on our budget.
I would definitely recommend them- and use them again in the future.
We used Water Heater Experts to replace an 18 year old water heater in Jan 2020. Alex came out to our home and provided us a written quote the same day that we called. We received 2 other quotes from contractors prior to selecting Alex. We selected the 3 contractors based on reviews and their BBB standing. Alex was our choice because his price was competitive, he was quick to provide the quote and he was detailed in his explanation. Our water heater was installed 2 days after approving his contract. The installer, Issaid, was professional and explained everything we needed to know during and post install. The office manager, Annie, set up the inspection with the city and we passed without issue. We would use Water Heater Experts again without hesitation.
Alex is the man! We needed an anode rod replaced in our water heater (which the previous owners were several years overdue for), and another plumber couldn't manually pry the nut loose. Alex came out with his impact wrench and got the job done quickly and efficiently. He has invested in having the right tools, even when they're more expensive, and he knows how to use them. We have a new go-to plumber! Definitely will call again for future needs.
Very pleased with my experiences with WHE. Alex is always extremely fast and gets someone out to address the problem right away. I noticed my water heater was leaking and clearly on it’s way out on a Tuesday afternoon. Issaid came out, evaluated the damage, and we determined that I needed a new water heater. He was back the next morning and the replacement was completed by early afternoon. They were both very professional and friendly, pricing was fair, and I felt confident having them take care of this for me. Highly recommend!
Bates Parsons
3 years ago
Very good service. Punctual, reliable and flexible. Alex is a really nice guy and very is competent and professional. When we had to order a part to complete the fix, he made himself available on arrival of that part in order to get the job done in a timely manner, I was impressed by his flexibility and reliability. If you've got an issue with your water heater, give Alex a call.
Myself & my neighbor are extremely happy with the professional, quality service we received from Water Heater Experts, Alex and Vince. Their work was excellent and within the time frame quoted. They cleaned up every thing, showed us how to close and open the water line to our building, and were fair and honest in their pricing. They gave us a break in the cost since it was both me and my neighbor, with 11 new stop valves and 2 kitchen sink installations. Both of us are happy, will certainly use them again in the future, and recommend WHE Plumbing!
Angel Hendrick
a year ago
Great and prompt service! My water heater blew at 8am someone was out to estimate it and had a new one installed by 3pm! Great and quick!! Price was the going average! Definitely use this company
Michael Lewis
3 years ago
Great company, Alex there is the best. I have had them for 2 jobs now and they are always responsive, prompt and highly professional. Also, price is competitive for professional and licensed plumbers. The second time I called them it was an emergency - they came to fix the mess of another company which left a leaking pipe and just bailed. Alex responded quickly on Friday evening and worked past 10pm on Friday to finish the job so we could turn back the water to the whole house. Alex really knows his craft.
Alex was straight forward, easy to deal with and responsive.
We called on a Saturday night when our old water heater had stopped working, talked about new water heater options and he was willing to stop at Home Depot and buy the exact water heater I wanted and then installed it for a totally reasonable labor rate without marking up the water heater at all.
He arrived exactly when he said he would, his mechanical skills seemed on point (no banging around, minimal noise while working) and he left our utility closet looking great and explained everything clearly.
I had someone come to fix my leaking water heater pipes, he did a great job, very quick, friendly, and the price was really good for the work. Definitely would recommend!
Went back and forth with Lowe’s for over two weeks trying to figure out which type of water heater my house needed. I have a unique vent system which requires a certain model. They ended up quoting me at $4000.
Decided to call Alex at WHE - sent him a few pictures and he replied right away confirming that he could get the correct model and were able to come install it the very next day. Price was considerably cheaper. Issaid & Vince were very professional and did an excellent job with the installation. Highly recommend! Thanks, guys.
Andrey Trubetskoy
11 months ago
I was impressed with the WHE team, polite, professional, delivering with a highest quality. We have gone through many contractors, WHE value proposition was the best. Thank you so much for such a quick response and smooth process.
Fantastic service when I really needed it. Alex was great. No BS, just a fair price and great service. I had a 41 gallon indirect hot water heater go out. Alex and his team came out on a Saturday and did a terrific job. Do not hesitate to hire these guys.
I am very particular. We had a leaky water heater. In less then 6 hours we were able to contact the vendor, have a site visit, discuss recommendations, and have the work performed and completed. The job was done with a high degree of professionalism at a reasonable cost. I would recommend calling WHE if you have an issue with your water heater.
Alex did a wonderful job on the tankless installation! He is very polite and knowledgeable and I was impressed with his expertise. He gave me options to try save on cost and explained everything that is going to do. I felt I was in good hands and got a really great deal for the total cost of the installation. Further, along the work, answered all my questions and gave me detailed instructions how to maintain my expensive investment so it doesn’t fail prematurely. I will definitely call him again and recommend Water Heater Experts Plumbing!
Theresa Jent
5 months ago
Did trouble shooting and ordered part
Alex was great! Very helpful and professional I give him 5 stars
I called up WHE on Friday afternoon. They were able to get me scheduled for the following Monday. Vince came over and was professional and knowledgeable. He made it clear what work he was going to do and provided pricing. I will continue to use WHE and recommend them to friends whenever a plumber is needed.
Edit: Alex and his team are my plumbers. Just installed a new dishwasher for me and repaired the piping issues while at it. See below review from my first transaction with Alex. He’s the absolute best! - José 7/18/2020
Definitely pleased that I had Alex replace the water heater in my townhouse. I read all the reviews online on Yelp and Google and had 5 estimates for the project. Alex was about $100 over the lower bids but it’s completely worth it for the piece of mind from having a true master plumber.
He’s very honest and trustworthy, keeps his word and makes the process go quickly and efficiently. The work product is excellent and he is spot on in his knowledge of the options and best choices for circumstances. Mind you he and his crew had to dig a two foot deep hole in my crawl space.
I’ll be using Alex for all my plumbing needs in the future and have already recommended to friends! Great work and great people!! Thanks WHE!!!
Natasha Ferguson
3 years ago
We used this company in 2018 when the hot water went out on our water heater. I called in the morning and the guy came out the same day to diagnosis the problem. He was able to repair the water heater the very next day! The tech was very professional and did an outstanding job, providing us with knowledge about the water heater.
This spring we noted a crack in our outside water valve that leads to the sprinkler system. I set up a diagnostic appointment with WHE due to the great past experience with the water heater. When the tech came out he was very courteous professional and also provided knowledge about our water system. He made recommendations regarding replacements of certain parts but was honest that it was not something that needed to be done at this time. I did not feel pushed into paying for a repair that did not need to be repaired at this time. He replaced the valve that needed to be replaced the very next morning.
I would recommend this company to others. This company is very professional, hard working, dependable, reliable and trustworthy. Their prices are not outrageous and they are flexible with scheduling.
We had a great experience with WHE Plumbing. Alex clearly takes pride in his work and provides excellent customer service. He was punctual, clean, thorough and he also educated us about how to get the most life and efficiency out of our water heater. We highly recommend this company.
Chris Ringwood
a year ago
I needed a professional assessment on a water heater gas reading and WHEP came out within a day and was able to address the issue. They were thorough and helped explain what was going on and provided options for me to consider in terms of next steps and mitigation. I would use them again!
We had several jobs we wanted completed in 1 visit. We needed our kitchen faucet replaced, we needed our master shower caulked, and we had a big job in our 1/2 bath to take out the original pedestal sink and replace it with a 3-drawer base and custom vessel. The job was quoted and we thought the price was fair. Alex and his team were there the next day to do the work. He brought enough help to complete the job in 1 day. His team went above and beyond our expectations. They truly wanted us to be completely happy with the job they did. The 3-drawer base needed some custom carpentry work to make the drawers usable and they did a fantastic job. They installed the vessel and faucet that were all custom to a professional quality that we were extremely happy with. They even installed our new mirror. We highly recommend Alex and his team for any job you may have...small or large. In addition, Alex is very customer oriented and a pleasure to work with. Thank you WHE for the wonderful job you did.
Michael Detampel
4 years ago
Alex helped us out with a water leak in a spot that was difficult to access. When the slow drip turned into a fast flow he was able to change his schedule and get to us 45 minutes later. And when the job was completed he told us it was easier than expected so he would charge us less than the price he quoted. Great work, completed quickly and at a competitive price. We will use Alex again.
Mehdi Bandali
3 years ago
I needed 2 water shut off valves to be replaced and Alex is definitely one of the most professional individuals I have interacted with. He was well coordinated and communicated everything in a timely fashion. There were absolutely no surprises with the cost, whatever he quoted initially during the estimate was what he charged at the end of the job. He was also kind enough to replace a pipe that was damaged. I highly recommend him if you have any plumbing needs.
We had a hot water heater give out, huge miss, needed a plumber ASAP, I put out a request on Angie's List and Alex responded. He was very polite, appreciative, and was at our house within the hour late Saturday. Alex gave me a very competitive quote, and went to work right away. He delivered as promised, and we'd highly recommend him to any one. Thanks Water Heater Experts!
Divya Harikrishna
a year ago
Our 15 year old water heater stopped working and we needed to replace it. Vince was punctual and installed the new water. Its been more than 2 weeks after installation and everything is going fine. We are happy with their service
Adrienne Rees
4 years ago
Alex did a great job! He called me within a few minutes of me reaching out and was able to come the next day to install a new shut-off valve on a gas line that was not installed to code in my old house. He was very professional, kind and completed the entire project very quickly. He even patched the dry wall where he had to cut it (something I have no idea how to do) which was not part of his scope. Absolutely would recommend.
Heather Morgan
2 years ago
Called Alex. He was super responsive and answered all my questions. I scheduled for their services. Issaid came to my place the very next day. I thought i needed a new water heater and had received a few quotes with the highest up to $4,690. He completed an inspection and identified it was a sensor that needed replacement and not the water heater; a part that was around $300 for my specific model. I should add the other quotes received also was after inspection. He also swapped out the expansion tank. Issaid had to drive all over town looking for the sensor. When he returned, there was a slight leak. He replaced the valve as well at no additional charge. I cannot thank these guys enough. Hands down, the BEST experience!! I will and do recommend WHE to anyone wanting an experienced person thats honest with integrity for quality work on plumbing needs. Thanks, Alex and Issaid!!
Rebecca Schonebaum
5 years ago
I had a great experience working with Alex. He was extremely responsive and very professional. He is knowledgeable and I felt very comfortable having him in my home, he also came to rescue on the weekend when I had no hot water! I will definitely be using him again and highly recommend him.
Joseph Nguyen
3 years ago
Alex and his team are amazing. My water heater broke in the morning. He came by quickly and the job was finished the evening. Very well done and smooth. I will absolutely be using them again for maintenance. When I need a new one sometime down the road, I'm absolutely using them.
Aubree Carter
3 years ago
Our water heater was old and starting to not keto water was hot. Alex was quick to respond, come out and give us a very fair quote. Their work was great! They came out the same week, replaced our water heater. They were clean, showed us everything they did, kept everything to code and were very professional! Highly recommend!
Alex was awesome! I happened to go down into my crawl space to do something and found a pin hole leak in a copper pipe spraying out water. I found Water Heater Experts online and gave a call to Alex and he was at my door in an hour! He gave me a reasonable price and was done in less than an hour. Was very friendly and even answered some questions about my water heater also. Would definitely recommend!
Alex was very professional and did a top quality install of our new water heater. He worked late into the evening and followed up the next day to make sure everything was working properly. We would highly recommend this company and especially Alex.
Alex came out promptly and replaced an old gas valve in my basement. He was fast, friendly, and the price was much more reasonable than some of the other companies I contacted. The connection was a little different than expected but he kept the price the same even though he needed a couple extra parts. Excellent service and I will definitely be calling again if I need anything in the future!
Absolutely amazing service by WHE! Alex and Vince saved the day!! Professionally installed two 50 gallon water heaters saving the day for us! Thank you for the same day service and amazing bang for the buck! Fantastic price and craftsmanship. You won’t go wrong by using WHE!
Robyn Houghton
2 years ago
Alex did an excellent job replacing our water heater for a very reasonable price on a sat and Halloween on top of it. Its hard to find a true service repair man today especially one that is honest and fair. I appreciate the great job we received!!!
Ronald Boonstra
a year ago
We had our water heater replaced. Issaid
Was courteous and professional. He found that our heater was under warranty and got it replaced for us. We were happy with our service.
Joseph Hippensteel
a year ago
Our water heater broke on a Thursday and Water Heater Experts Plumbing quickly evaluated our old heater on Friday. They recommended replacement, which was in keeping with a second plumber's recommendation. They were able to come out on Saturday morning (one day after their initial assessment) and installed a new hot water heater in 2-3 hrs. Their prices were comparable to several other companies that we contacted. They were timely and professional.
Alex and Isaed were very professional and courteous. They performed a shower upgrade and drain line repair for me. When the tub spout developed a leak they promptly repaired it free of charge. These guys stand behind their work by honoring their warranty. We will definitely call them again for the next job.
Brianne Bracken
2 years ago
WOWOWOW! I had such a great experience with the folks at WHE Plumbing. They were able to come out same day (on a Saturday) for a consultation, and scheduled a water heater replacement appointment for first thing Monday morning. They answered all my questions, were transparent about the work, and communicative in the time leading up to the appointment. Come Monday my expectations were exceeded again. Extremely friendly, kind, and caring staff at WHE. They did a great job and walked me through the process. I would absolutely work with them again! 10/10!
WHE is awesome. When one of our water heaters recently died, they were able to come out the very next morning and then got us a new water heater installed for a fair price that same day! They were respectful of our time and our house. I will definitely use them again in the future.
Water Heater Experts helped me when my old water heater broke down and flooded the basement. They were responsive, professional, and very detailed when discussing the problem and their process/solution. I was lucky and they were able to replace the water heater the same day I contacted them.
Michele Faubion
3 years ago
Alex has amazing work integrity. He is very thorough and patient. His work is outstanding. The young man that was with him was also fantastic. The inspector was just here and said the new water heater in the crawl space looked GREAT! Cant say enough good things. You should use Alex and WHE.
We really appreciated the recent work completed by Alex. We had a leak on our hot water heater that had been leaking for some time. Alex was very thorough and made sure he let us know what was going on every step of the way. We've had some bad experiences in the past with other plumbing companies so it feels good to finally find one who we feel is fair, reliable, and really good at what they do. Real experts. Thank you Alex!
Alex was fantastic. Knowledgeable, nice, Worked fast and efficiently, and very organized and detail-oriented. I will absolutely call WHE with any further plumbing issues or questions. Seriously, as one homeowner to another, I genuinely trust them. (Plus, they were extremely reasonably priced.)
Victoria Ruiz
2 years ago
Very pleased with Vince and the work he completed in my home. Professional and kept me informed of all my options throughout the repair. Initially thought we may have to replace the existing WH but he was able to identify a potential fix once he started working. Will keep them on my list for any future needs.
We were able to get our water heater replaced same day by Alex. He was very responsive and provided us several options. WHE Plumbing is very reasonably priced compared to many of their competitors, and I highly recommend them if you have any water heater issues.
Our 15years old water heater stopped working suddenly so we called WHE plumbing because of the great review on google. when I called him he didn't answer the phone but he immediately texted me back and came in same to check out the issue. We discovered that we need to replace our water heater, They came two days later to install new water heater tank, because of our limited space for water heater tank we needed special tank to make it fit but they made it work without any issue. The installers were very neat, they used shoes cover to come in the house and used blanket to protect our newly installed wood floor. They came on-time, great communication start to finish. highly recommended!!
Jerry Engquist
3 years ago
Discovered water heater had stopped working and did all the diagnostics. Called WHE at 8AM and Alex arrived by 11AM. He was able to call the manufacturer for help diagnosing, got the part that was on warranty ordered and delivered the next morning. It took leas than 30 minutes. Alex explained that I could install the part myself, saving an additional service charge. It took me 5 minutes to install when the part arrived. I was grateful Alex didn’t gouge me for an unnecessary service call.
So happy with this company and their service. Our water heater went out on a rental property, and as one would predict, the tenants were put out. It was a hassle to have another provider to address the issue. I called today and it was repaired within 5 hours, with images to prove the work was done! I would advise anyone to use this company.
I would highly recommend WHE Plumbing as they were very responsive in replacing my hot water heater. Alex, the Technician was very knowledgeable and professional. They replaced the unit within one day of calling them out for an estimate. I was very impressed with the quality of work and the value received. I have dealt with many different vendors over the years and WHE was by far one of the best!
Zachary Kuhns
11 months ago
Nothing but good things to say about our experience with Water Heater Experts. They were affordable and professional. Easy to work with, on time, and efficient.
Brion Fortune
3 years ago
WHE Plumbing LLC is great! They are reasonably priced, willing to give general pricing over the phone, which is important for a Property Manager, and they respond quickly to get the job done! They replaced a 50 gallon water heater for one of the rental properties I manage. They came in lower than their competitors and the job was done in just a few days. I highly recommend them!
Issaid A. Was very professional and took the time to explain to me the problem and that my hot water heater didn’t need to be replaced, only repaired. He gave me a quote and then was able to fix the problem the same day. Better still, he had all the parts in the truck, which in my experience is a first! Very organized and competent and laughed at all my jokes sincerely. This company is everything all the outstanding reviews say. I’m definitely keeping them on my list of repairmen and will use them again. Plus, they give a one year guarantee. I will also recommend this company to my neighbors.
Glenn Davidson
a year ago
Great experience. Alex answered his phone on a Sunday, not a recording, amazing! They came out the next day and completed the job. Issaid was extremely professional, on time and replaced the water heater in less time than expected. Will definitely recommend for future business.
Gregory Czuczman
2 years ago
Alex came urgently at night to assess a leak coming from our main water line that I found right before leaving for vacation. He was prompt, professional, and identified the problem right away. He reassured me that it wasn’t an emergency, so we scheduled a repair for a few days out, and he fixed the problem then. I’m very satisfied and definitely would call him again!
I could not recommend WHE Plumbing any higher - they were courteous, responsive, professional, clean and even willing to do an install late in the evening to fit our schedule. Both teams who came into our house were friendly, wore masks and booties and did a terrific job. Their quote was lower than others and we received white glove service. We were in such good hands. Don't use anyone else.
Jennifer Dickenson
3 years ago
Alex came out and fixed our water heater day of! He was very responsive and when he couldn't find a part he needed he kept looking and finished day of despite it being late. Also very reasonable pricing. Can not recommend more!
Alex, Vince, Issaid...could not be more grateful to this crew. Initially consulted Alex for water heater replacement and while reviewing our system he was willing to check out our sump system due to my concerns about its functionality and might not be up to code. Alex gave his honest and professional opinion, not pushy, offered a very reasonable quote to replace the sump pump and piping which I knew ultimately needed to happen; I removed the old piping system due to leaks and issues and they made accommodations to come out the next business day to replumb the system, they were even willing to run the piping as previous where I could have it empty into my yard drainage piping as requested. They went the extra mile. Looking forward to the same professionalism for the water heater as well!
Alex and E are really professional and prompt. Really good communication. I had a bit of an issue with the initial installation on my tankless water heater. They came out free of charge and resolved the issue. Would recommend these guys to anyone.
My technician Alex showed up in the evening to help with a leaking water heater. Was prompt, courteous, and fixed the issue.
Christina Lee
3 years ago
I cannot express how satisfied I am with the service provided by Alex. We needed to replace the entire water heater unit and he was able to offer same day service with reasonable price. He did a fantastic job. Highly recommend!!
Ted Alan Stedman
2 years ago
WHE installed a new residential hot water heater at my home a year ago. They were polite, informative, prompt, professional, clean AND provided the best quote of the half dozen other plumbing contractors I contacted. They also didn’t charge me for pulling the online building permit with the city — something the other contractors charged $30 to do. Anyway, fast forward, and the thermal expansion tank they installed, newly require by city code, failed a few days before the one-year warranty on materials and workmanship (standard, no extra cost) expired. A WHE service tech came right over and replaced it without any charge. Very nice to do business with an honest, trustworthy contractor in an industry where questionable costs and up sells can be common. Good job guys!
This was my first plumbing experience, and I was really glad we went with them. They were extremely nice, explained everything in a way that I could understand, they tackled things as they came up, and they didn't try to take advantage of my own inexperience. Very courteous. They stayed until they saw the issue through, which made for a long day. They did not charge for something that required the work of a specialty company (sewer line), even though they spent literal hours doing everything they could with the equipment they have. They fixed the main issue that we called them about in a way that was much less expensive or damaging to the house than I imagined. I would recommend them to anyone and will use them the next time I have something come up
I was unable to light the pilot on water heater. Vance came out and light it right away. Apparently i am not holding the pilot button in correctly. Does not seem like that should be hard but apparently there is a correct way and an incorrect way. I appreciated his honesty. Another company may have tried to sell me a new water heater (actually one tried 2 months ago) or may have said it was not repairable. Honesty means I will call them again. Would recommend. NEW ERVIEW: april 2 2022: apparently google wont let me write another review. Water heater experts installed a new wh in Aug 2022. today the gas control valve went out. i called early, and they were able to come out this morning. prior customers are given priority for service. alex had a control valve on his truck and able to make repair quickly. not cheap, but polite, explain things, always been on time. so glad he was able to come today. i dont give many 5 star reviews, but Water heater Experts gets my 5 stars. UPDATE: 6/12/2022 I like Water heater Experts but my 18month old WH is out again for the second time. 2 months ago the gas control valve went out, $374.00. Now its not working again. I dont recommend Bradford White Defender WH: junk.
Andrew Gillespie
2 years ago
Excellent service. They responded promptly and were able to visit our home on the same day. They arrived on time and were very professional and efficient. They identified the problem with the plumbing in my bathtub and fixed it in the same day. I will definitely be using them if I have any more plumbing issues.
Stephen Watras
4 years ago
I got my hot water heater tank replaced and installed as well as my main water shut off valve replaced in my crawl space and a toilet installed with these guys. Absolutely terrific job and I will be calling them for my future plumbing needs. They are extremely professional, flexible and friendly. Couldn’t be happier! Highly recommend.
Blaine Boogert
3 years ago
Alex was very helpful. He worked us right into his busy schedule to handle a water heater emergency. He came promptly when he said he would. He was extremely conscientious about protecting the carpets. He carefully explained everything he needed to do. Very professional. Completed the job promptly. Will definitely keep his number for future reference.
Very professional and polite. Price was reasonable for the good job that they did. They were able to come the same day I called them, installed the new water heater just as I needed and cleaned up after themselves.
Alex and his crew did excellent job from starting to the end.
1. Explanation of what parts and why they need to be replaced
2. Smoth and neat installation with no mess
3. Explanation of Maintenance in step by step for tank life longevity
4. Competitive price
I will use their service again. Another house needs their service in matter of time.
Alex went above and beyond with some tricky plumbing issues in our home. He fixed part of the problem, which was a huge pipe leaking in the foundation, but then realized that the job was a lot more involved than he felt comfortable handling, so he didn't charge us at all for the work he did installing a new pipe from our water heater to our kitchen. We appreciated his honesty, professionalism, and hard work. We would definitely hire him again for other plumbing needs. Now we hope to find someone as great as WHE to fix the rest of our plumbing issues!
Alex provided Excellent service. Installed faucet despite some trouble with kooky PVC piping under the sink, going over and above to make it work until we are ready for a bigger project. Professional, courteous, and efficient - would definitely recommend based this experience.
Stephen & Kathryn Smith
a year ago
WHE Plumbing did a thorough, professional, quality installation of a new water heater in my home. I am very satisfied with the work. After having several different plumbing companies do shoddy work on my 100 year old house, WHE Plumbing is the only one that I will gladly call back next time.
Alex always does a great job! He is responsive when you call and shows up to the appointment when asked. He does high quality work. It is very hard to find a dependable plumber who does a good job and you are able to easily contact. I would highly recommend this company to anyone needing plumbing assistance! Noelle
chris ressler
4 years ago
Alex did a fantastic job with a difficult situation. I'm sure it was more than the quoted price but Alex honored the price. He was honest and worked hard. Water heater experts plumbing is my new go to company!
Alex is wonderful. He came within 30 min of my call and fixed my toilet. We’ve used this company a few times and always had a great experience. Good communication. Fair prices.
delora hughes
2 years ago
I called to have my water heater replaced and received exceptional service. A technician was sent within hours and my job was completed. I was given expert advice on a venting issue which I promptly contacted the builder about. I will definitely use WHE Plumbing again.
Valeria Kirkbride-Saucedo
a year ago
Issaid did a water heater replacement for me and did a wonderful job. Every question I asked was answered with detail. I felt like I could understand all of my options clearly and am confident in the decision I made because he communicated so clearly. Pricing is very fair and prompt service. Thanks again!
A water supply pipe in our house recently broke, which required all household water to be shut off. We called WHE and their technician came over and fixed the pipe that same day. He also gave us some good advice about managing our brittle CPVC pipe. We’ve called WHE two or three times now and have been very pleased with their work. Thank you WHE!
Brad Barenberg
4 years ago
Alex and his team were responsive, competitive and did a great job on our water heater replacement. I am having Alex back out for some other plumbing work in the near future. Highly recommend.
WHE replaced the interior sprinkler ball valve, and added a main house shut-off ball valve before the sprinkler valve. Prevents the need to shut off the city water supply on street. Emergency repair completed within 24 hours at a very competitive price! Thank you, Out of State Service Member
WHE installed our whole house water filtration system. They were on time, very professional and did a good job - the system was installed without leaks, on time and on budget. They previously came to fix a few plumbing issues, which is why we wanted to work with them again. You can tell that they take their work seriously and are committed to doing a good job. I also really appreciated that they wore booties and masks in the house. They are a good group of guys and treated us fairly and with respect.
Brittany Robinson
3 years ago
Water Heater Experts are the best. My technician (I can't remember his name) was there on time, polite and he did his due diligence and fixed my water heater without any issues. I was sure that I was going to be told, I needed a new water heater and that was not the case. I appreciated that proper steps were taken by the tech to fix it, instead of trying to get me to buy a new heater. If I ever need this type of services again, I will definitely contact Water Heater Experts.
Red Rocket Aviation
3 years ago
Did a great job for me. My water heater broke and of course we're out of water. So they made a prompt visit replace my water heater I couldn't be happier. Second time I've used them. First time they fixed a injection pump a my basement and did a fantastic job there also and now it doesn't smell like it used to. They went above and beyond on their jobs. I have another home and I'm going to order my water heater through them on that one too.
Very easy to schedule and punctual. I also appreciated the care that was taken to keep the house clean during the removal of our old water heater and then the installation of the new one. Attention to detail like that goes a long way with me!
Pamela Tumler
3 years ago
This company is great! Alex and an assistant (Vince) came over to install a new kitchen faucet for me. They wore masks and glove and booties, and more importantly, they knew what they were doing! They explained the job and the cost, and they were courteous and efficient. Now I have a new go-to company for plumbing issues. Thanks!
Alex gave me a quote and full info over the phone and Vince did a great job on a long and complicated install with additional problems remedied. I will definitely be using these guys again for other jobs.
Michael Williams
2 years ago
Issaid from Water Heater Experts Plumbing was very helpful. He was prompt, professional, and clean. He quickly installed my garbage disposal and left the site cleaner than when he arrived. This is the second time I have used Water Heater Experts Plumbing, and I have been extremely pleased with the promptness and courtesy of their workers. Most importantly, they charge a fair price. I will continue to use them for all my plumbing and water heater issues.
Joseph Valdez
2 years ago
.I called WHE because of the good reviews on their web site to reinstall and correct problems with my water heater. They were prompt with the estimate that was close to what I had in mind. The next day the job was completed. They were proficient, friendly and informative about maintenance of the heater. I highly recommend this company. Thank you.
Meghan Esworthy
2 years ago
Vince was great! He diagnosed the problem quickly and had me back up and running within 2 hours. He was professional, polite and informative. So great full that he was able to help me at such short notice too.
Came same day I called and gave me a complete estimate. Explained the cost and process. Very professional and very clean for a great price. Made the process of replacing my water heater easy. Thank you will be using this company in the future for all of our plumbing.
Michael Simpson
4 years ago
If you're looking for solid, honest, reliable, extremely friendly plumbers - these are your guys. I had an issue with my water heater - he came over to check it out on a Sunday late evening at no cost and told me it was most likely done and he can come back to replace it. Comes back the on Tuesday to replace it and start unhooking everything, after an hour of unhooking everything he then realizes there was a water leak in my hose pipe that leaked into the furnace and my furnace may not be done with and he could just replace the pilot light in which he did at NO COST! We set up another time for him to come by and replace the hose pipe that burst at an extremely reasonable cost. A++++++
Douglas Colagrosso
4 years ago
I worked with Alex from Water Heater Experts Plumbing, he was awesome!! One of the most important aspects I value when working with folks is communication, Alex was great at this. He let me know when he was going to arrive, sent me a text when he was close and we kept in communication during the work and the follow up visit. The quality of work Alex did was top of the line. He did not rush the work nor was he slow at all. He took his time and did the job right. It is rare when you find someone that takes that much pride in their work these days I highly endorse Alex and the folks at Water Heater Experts Plumbing.
WHE Plumbing is an AMAZING company! We had Alex replace our water heater and his customer service was top notch. He was quick to respond and spent a lot of time discussing our options and going through the details of what he was going to do. We are going to hire him to replace our garbage disposal and kitchen faucet as well. I would recommend WHE Plumbing to anyone!
BARKIFIED DOGGIE
4 years ago
Alex came to our home on time, was very professional, clean and explained our situation. He replaced our old leaking water heater and Alex also fixed a small gas leak we had. I would recommend Alex to anyone, and know they will recieve the best service around. We will call Alex for any future plumbing problems.
Michael H.
Gregory Ingram
2 years ago
These guys care about doing the job right and being fair. There was a miscommunication on price that caused an issue but they worked with me and we came to a compromise. They treated me fairly and professionally. The job was done in a timely manner and I’m quite happy with the end results. I will use them for all of my plumbing needs in the future.
I knew I had to replace my 15-year-old water heater at some point, and last week when I noticed it was leaking, I sought out plumbers on Angie's List. Within an hour of requesting bids, Alex from Water Heater Experts Plumbing came to my house in person to assess my issue and give me a very competitive price to replace my water heater. He and his associate replaced it within the week, and were very professional in explaining to me how the new water heater would operate. I would not hesitate to recommend WHE Plumbing.
I wish I could rate Alex at WHE plumbing higher than 5 stars. He arrived on time (on a Sunday!), reviewed the problem and provided a reasonable quote. The next day, Alex arrived on time to replace our water heater. I was thrilled his original quote was true--no added fees or costs. Alex was thorough, professional, courteous and knowledgable. I highly recommend WHE plumbing!
I had a GE water heater go out the day a guest was coming to town and needed it looked at fast. The first couple companies I called said they didn’t work on GE water heaters. Alex answered my call immediately and said he could come by that night. He ended up coming even earlier than he thought it could and had the issue resolved in under an hour. His rates were very reasonable and he walked me through the issue and the fix. I would definitely call him again!
Water Heater Experts Plumbing LLC (WHE) came to our house for repairs on out tankless hot water heater. They came and called Navien, who manufactured the water heater, and diagnosed the problem and ordered the necessary parts within a few minutes. They returned the following week and installed the new part in a few minutes and we are back up and running. We had another repair service out the week before we found WHE, and they said the unit was in horrible shape and may need to be replaced. WHE came and went right to the manufacturer to diagnose the issue and do the repair. Very impressed with their honesty and efficiency.
Would strongly recommend!
We hired WHE for a water heater and a water softener installation project, after getting quotes from 5 different companies. It was the best service we have ever had. Alex, Vince and Isaaid have done an exceptional work and showed outmost respect for our home and safety. The level of detail, timeliness, professionalism, expertise, care/cleanliness, and value is greater than what we have seen over the 20 years of home ownership in 3 different houses. This company and its employees/experts got it right on every level. The whole process of scheduling, planning, estimation, execution, and completion walkthrough was done smoothly, even though it was not easy considering our home setup. This team worked very hard and efficiently. As a result, we have a perfect water system and will definitely recommend them to anyone and will use them again for our future needs.
Called WHE to reset a toilet that I suspected was leaking sewer gas and to get a quote for a new water heater. I made the appointment through the website and promptly received a call from Alex to confirm the time and what needed to be done. When he arrived for the appointment, he took the time to explain what he thought might be the issue with the toilet, gave me a quote and got to work. After he was done, he went over what he did. As for the water heater quote, he gave me a couple of options on the brand he would use and explained why he recommends those brands. The quote I got was reasonable. I would not hesitate using WHE again.
Alex and his team quickly responded my request. They arrived on time, and provided me exact fees to get all thing done. I am very happy with their service, and this is 3rd time I used them.
If you have plumbing issues, it will not be wrong to go with them!
Thanks Alex and Water Heater Experts Plumbing team!
Excellent Service! I had a bad leak from my shower to my basement. Alex was out in no time to assess and provide and estimate. He provided immediate service, same day as my call! I am very pleased and will definitely call again for any needs. Highly Recommend, AAAAA+++++ 10 Stars!
Kenneth Carpenter
2 years ago
Called on a Saturday afternoon when water heater failed. Alex came in about an hour to give an in-person estimate. He then came back about 2 hours later with the new water heater and had it installed that evening. Work was done cleanly, competently.
madison switzer
a year ago
I’m so happy we found this company! Everyone here is friendly, honest, and knowledgeable. Their pricing is competitive and they were quick to order and install our water heater. We’ll definitely be reaching out again for future plumbing needs.
Overall they did a good job installing our new water heater. The price was fair. The only complaints I have are
1. They had to remove the utility door to get into the furnace room and they also removed several items. They did not put the items back in the closet or reinstall the door.
2. The had to turn off the main water value. They told me they had a problem with the main water value leaking and I thought they had fixed the drip. After they left it was still dripping. I think they could have offered to replace or repair the value since they are in the plumbing business. This was over a week ago and I still have a small drip. Looks like I will have to replace the valve.
Nicholas Provencher
a year ago
I had them come out to remove and replace the main shut off valve, pressure regulator, sprinkler shut off valve, pressure vacuum breaker, and everything outside leading up to where I was going to put the sprinkler manifold. Not only did he show up on time, was extremely professional, and produce extremely high quality work, but did it for the lowest price up against 4 other companies. Not only have I found my forever plumber, but I'm recommending him to every single one of my friends in the area.
Alex was here when he said he would be, was very patient answering my questions, could troubleshoot the issue. We made a plan for the following day for the repair, which was also completed in a clean and timely way. I decided to have Alex do a further repair to extend the life of my water heater that will be completed this week. Alex is on my reference list now for help with plumbing in general.
Our water heater burst and a friend recommended we call WHE Plumbing. I am so happy we took his advice. We called ALEX late Monday evening and he promptly came out an hour later and reviewed the situation. After we discussed the total cost (lowest of the four plumbers we had called prior to getting our friend's recommendation), he was willing to perform the work immediately , but told him i had a prior engagement that night. We agreed to 9 AM the following morning. I was pleasantly surprised when he appeared at 8:30 to start the work. I have never had a contractor arrive in a timely manner, much less a half hour early. The work was completed quickly, cleanly and professionally. ALEX was meticulous in the installation and cleanup. I stood over ALEX the entire time and peppered him with questions which he graciously answered. I later found all his answers were honest and right on point. I will not hesitate in using WHE for all my future plumbing needs. FMA
Incredible service and commitment. Water heater died day of open house showings. They had a new heater installed and the old one removed with in 4 hours. I will continue to use this company for years to come. I cannot say enough good things.
Jordan Russell
2 years ago
We had the pleasure of having our hot water heater start leaking late on a Friday night and needed an emergency fix on a Saturday. I did a quick Google search and saw WHE pop up as a 5 start local business so called them at 9am for help and someone was at our house by 10. They not only replaced our water heater quickly, but also helped out with the permit with Arapahoe County and facilitated everything that came with it.
We were experienceing a couple of issues two weeks after the water heater had been installed with in in our hot water lines and a milky color water coming out of our faucets when the hot water was on and WHE once again was able to come out promptly and resolve the issue. I recommend them 10/10 times!
The guy originally said the cost would include the permit. When he got to my house, he asked me if I still wanted the permit. I don’t know why he asked me again, but I said I guess I didn’t need it. I wish I would have said yes, as he originally said the price would include the permit one the phone.. The water heater is slightly on a tilt, and I’m sure when I go to get a permit, there will be issues. I don’t appreciate being put on the spot like that, especially when he said the price would include the permitting, already on the phone. I would advise- make sure they are paying for the permit, if you agree on that at the beginning. I originally posted a great review, and I was grateful for their prompt response and lowest quote, but now after a week, it doesn’t seem my hot water lasts as long as my other tank, when taking a shower. Overall not as impressed as I was at the beginning, when ai gave them a 5/5 review.
We worked with Alex from Water Heater Experts and were extremely happy with the service, professionalism, and responsiveness. Our water heater failed on a Saturday morning and by Saturday evening Alex had our water heater replaced! We highly recommend Water Heater Experts for your plumbing needs.
Ganesh Basawapatna
3 years ago
Alex and his co-worker were fantastic. They were honest, prompt, professional and courteous. Their pricing was transparent, and they delivered on their word.
I would recommend Alex and his team without any reservations!!!
Alex and Issaid installed my water heater literally within a few hours of me researching online for an install! The pricing for a 50 gallon pro grade WH with install, expansion tank, drip pan, flex lines, haul away, etc. came in hundreds of dollars less than the 3 other services I called beforehand. They were fast, careful, courteous, professional and even in spite their supplier loading up the wrong WH (stuff happens), was still able to get the right WH and complete the job done in under 4 hours. I highly recommend WHE Plumbing!
Had to replace my water heater and Alex, Vince, and Issaid were very helpful and professional. Vince and Issaid were on time to install and were very informative about the installation process and how to reignite the pilot if it ever went out. Will definitely use them again for any other issues that may come up.
Margret Dugan
2 months ago
Excellent service. Kind, considerate owner. Highly recommend.
Did a great job replacing my 20 year old water heater in the very limited space available in my utility closet. Brought everything up to code and found a nonstandard thin model that would fit in the space available that was also still a great value. Thorough, knowledgeable, honest, and left everything clean when done. Would highly recommend.
markovichalex23
4 years ago
Alex is the most professional plumber I've ever had. He explained and priced everything fairly for us and i called him in at 10am he was at my house by 11am, as promised and immediately went to work. 10/10 would recoomend.
Alex and his partner were experienced and skilled. They arrived on time, accomplished the job seamlessly and competently, and at a competitive price. This was an install of a Heat Pump Water Heater (does not use natural gas and is much more energy efficient than a gas water heater).
Charles Macdonald
4 years ago
I am not one to typically write a review, and I am always very skeptical of hiring for any service in my home. Everything was different with WHE plumbing. Alex was extraodinary. He was punctual, communicative, professional, informative, polite..I could go on and on. Alex went above and beyond my expectations to ensure my new water heater was installed and ready to go. His work was superb. I would highly recommend Alex and WHE plumbing to anyone for their plumbing needs.
Maidenvoyager1
4 years ago
Wonderful experience with Alex and Issaid at WHE Plumbing. Quickly diagnosed the leaks with my water heater and quoted both repair and replacement. They performed the repair efficiently and at what I believe is a reasonable cost. I won’t hesitate to call on them again if I have additional plumbing needs. Thank you Alex and Issaid!
Camisha Bailey
4 years ago
Second time working with Alex and him and his teammate were great. He always explains what the issue is and how he will need to fix it as well as secondary options if his initial diagnosis doesn’t work. Always shows up on time and very courteous. Definitely my go to for plumbing issues.
Caroline Walsh
2 years ago
I needed to replace the water heater due to a leak, which had spread to the carpeted area in the basement. WHE Plumbing was at my home within 2 hours of my call. Vince A expertly and thoroughly explained the service process and water heater options. I was provided with a written estimate during the inspection setting forth the scope of service and any exceptions to the covered service. Work was performed professionally and was completed the same day. I appreciated that the service included the option to obtain the appropriate County permit. I highly recommend WHE Plumbing.
These guys were great. Had an issue with a water heater in a rental condo that i own and it went out. They came out on a Saturday, quoted me a great price and installed on a Monday. Would've done it on Sunday but tenant had plans. Thanks!
Asia Kessinger
5 years ago
I called yesterday for a quote and WHE Plumbing responded quickly with a reasonable price, and was able to come out this morning to do the work, so I was really pleased with the quick turnaround.
Alex flushed the sediment from the water heater and installed a new anode rod. He also fixed a leaking bathtub faucet. He arrived on time, was clean and professional, and did a fantastic job explaining what he was going to do and then doing it. It’s always so reassuring to meet a tradesman I can trust- his work was neat and detail oriented. I’ll absolutely call WHE the next time I need a plumber.
I would definitely recommend Water Heater Experts....specifically Alex. He was professional, knowledgeable but most importantly, he was candid about the issue I was having. He did not become a salesman which I was expecting; but instead offered an option to do some maintenance/repair work that was considerably less than a new hot water heater would be and it may give me several more years of use!
Matthew Sears
4 years ago
My hot water heater had to be replaced. WHE team came out the same day and did a fantastic job. The whole process from my first phone call to the moment they left my home was a breeze. All the staff is professional and courteous. Alex kept me informed the entire way and answered all my questions. I highly recommend WHE Plumbing!
Brian Severance
3 years ago
4.9 out of 5. The only thing is I wish he would have suggested was the drip pan under the water heater himself, instead of needing a prompting from me. Other than that, the price was reasonable, work was faster than I expected, he was professional, accurate, cleaned up quickly, answered all my annoying questions, he didn't waste his time or mine. He showed up when he said he would, which is like 1 in a thousand when it comes to contractors. Highly recommend WHE!
Replacing a hot water heater isn't fun but Water Heater Experts made it quick and easy. Aside from providing prompt and professional service, their quality of work exceeded expectations and passed city inspection with flying colors. I have already recommended WHE to friends/family and will make them my first call for any plumbing needs in the future. Thanks Alex and crew!
WHE did an excellent job replacing my water heater. My old water heater cracked which soaked the floor and carpet so we needed help quickly. Alex responded quickly and gave me options to deal with install challenges caused by our older house. I would definitely recommend WHE and Alex.
When I look for professional help, there are 3 things I look for:
1. Knowledgeable and skilled - I look for people that not just gives me a price but explains what they are doing and why they recommend it. A good indicator is how meticulous they in assessing your situation and every situation is different but you should walk away feeling like you know exactly what they will do.
2. Value - Don't mistake value for price. Just like most things in life, professional jobs are expensive. I always question cheap estimates. Their prices are competitive.
3. Do you feel comfortable or confident? This one is one that is hard to judge but when I walk away from an estimate, I should feel confident and should have not questions unanswered. Additionally, if after Im done and take time to think about the estimate if I have too many questions remaining, it just means they didn't do a good job of explaining what they plan to do. It's on them since they are the experts and provide information that you may not think about.
WHE met all three criteria for me. I highly recommend them. I will recommend them to friends and family and I don't do that often.
Everything went great! Alex was super knowledgeable when he came to assess what was wrong with our water heater and the next day Issaid/E was there to replace it! Reasonably priced and excellent service! Would use again for sure!
Daniel Custodio
3 years ago
Our water heater broke. WHE came out within 2 hours of calling. Gave me an 100% accurate quote, and scheduled us for next day installation. Very professional especially during a pandemic. They wore masks, gloves, and shoe covers. Great job!
McLochlin Matt
4 years ago
Alex and team have been fantastic. They have completed two jobs for us, replacing our corroded galvanized water pipes to outside spigots and a broken water heater that flooded our basement.
In the case of our basement flood, Alex responded very quickly. He was at our house within one hour after calling him. The phone number for WHE is now tapped to our fridge as they will get all of our business!
Eric Trujillo
4 years ago
Fantastic quick service, very professional full of knowledge. Gave an ETA after the call and was there on time. Assessed the damage and gave us the information upfront about what work was going to be done and why. I would highly recommend this company hands down for your plumbing needs. Thank you very very much Alex.
Amber Carlson
4 years ago
Courteous and professional. We were able to get on the schedule next day and were pleased with the work performed. We would recommend his services and plan on using Alex again for future needs.
I rarely review businesses that provide services like plumbing, electric, or HVAC only because the representatives usually leave me with some sort of PTSD.
However, Alex and his team provide the exact opposite in their delivery of expertise. I put in a request at 2:00am for a non-emergent issue and Alex messaged me at 7:00 informing me he could be out to our place by 8:00 to take a look at replacing our refrigerator valve.
He showed up on time and was able to complete the job the same day! He also did the work for a fraction of the price compared to everyone else’s bid I had obtained.
Alex also went above and beyond by evaluating our main water line shut off and informed us that it would be beneficial to have it replaced in the future. He did not, however, pressure us in any way to move forward with the modification.
I will 100% use Alex for all of our future plumbing needs and recommend him to any and all that may inquire.
Laura Johnston
4 years ago
When I had an emergency with my water heater leaking, Alex came over promptly in the morning to stop the leak. He explained everything in detail before replacing the water heater and was very responsive when I had questions. I would highly recommend.
Alex is very reliable and on time. His work is very straight forward and affordable. If you need a great plumbing company WHE is the company to consider. He is one of the best in the business.
WHE helped us out in a pinch. We found a leak in a hose to our water heater around 9pm on Friday night and ended up having to shut off the entire supply to our condo unit to stop the leak. Alex answered the phone first thing Saturday morning, he and Vince were out in about an hour to fix the problem quickly and at a reasonable price. We were grateful to have our water back on so soon!
I hired WHE team to replace my leaking water heater, and I'm very happy with the installation and support I received from WHE. I've talked to several contractors, but WHE was most knowledgable and showed genuine interest to help me through the process. I'm glad that I went with WHE, and would recommend them for your future plumbing needs.
Arvind Trehan
2 years ago
WHE were really flexible with the install. I had to change my appointment several times but they really worked with me. They helped me a lot with my rebate process with Xcel. Thanks Annie and Alex and your team for all your help.
WHE were so fast and helpful. They cleaned my hot water heater and got it working properly very quickly. Their pricing is excellent and fair. I will definitely use them again.
Had a leak in my 18yo water heater. Great price. Much less than the bigger plumbing companies - same dependable heater. Tech was really pleasant even though it was late in the day.
Renata Vujeva-Wilson
4 years ago
I was really pleased with my experience with WHE Plumbing. They were prompt and professional. The person who came to my house was kind. He laid out mats and wore boot covers to make sure he didn’t track anything in. They were reasonable in regards to pricing, too! I highly recommend them.
Monica Jackson
2 years ago
The WHE team was very professional, on time and their communication is outstanding. The service was fast, efficient and well executed. The price was great for the quality service and value that WHE provided. They are true to their quote. No surprise hidden fees. I will definitely use again and recommend to others!
Matthew Weyman
3 years ago
I pretty much had my entire bathtub fail all at once, and had a few plumbers through my house because of it. WHE was the most professional crew I got to work with during this time, They were always quick to respond to any worries, got me a very nice deal, and most importantly they fixed all the the necessary plumbing repairs within 36 hours of my initial call. I would use their services again
The WHE Team installed a new Rinnai water heater in our home and did a fantastic job. On time and on budget. System works perfectly. Very professional and pleasant.
Jarrett Duncan
4 years ago
I've worked with Alex on 2 separate occasions now. He's extremely responsive and very transparent with what needs to be done and what the costs will be. I'd highly recommend him to anyone looking for timely and cost-efficient services.
Elizabeth Kretchmer
a year ago
The technician who came to clean out my water heater accidentally shut off my HVAC system which shut off my Air Conditioner. I was with out any Air Conditioning for six days and it was miserable. This should have never happened. When I reported this to Alex, the owner, he spoke with the Technician and the Technician denied it. No one else was down in the basement working or near that area.
I called Water Heater Experts plumbing when water started leaking from the sink area of my tenant’s apartment. It’s always so stressful when water is leaking! I called them because of their great reviews and I’m really happy that I called them.They were able to come right away and their serviceman was incredibly friendly and professional. I will definitely use them in the future. Thank you, Water Heater Experts!
Sharon MacTavish
3 years ago
I called & Alex showed up the same day & gave me a quote. Said someone from his crew would be available later that day. Issaed showed up & fixed my leaky master toilet. All done in less than 2 hours and I am very pleased.
I received a top notch product for a very reasonable price along with great service. Water Heater Experts is just what I was looking for and will use them again for other plumbing jobs!
Had my water heater fail and needed a new one installed along with updates due to changes in code since the old unit was installed. WHE did a superb job installing new gas lines, copper lines, expansion tank and the new heater. I highly recommend them!
Very Fast response with a fair price! Sunday night our water heater stopped producing hot water. Called first thing on Monday morning and the technician answered and provided an ETA of 1 hour. Very professional and explained the problem. A part was ordered and a 2nd technician delivered that afternoon and installed. Both technicians were professional and friendly.
Carmel Scopelliti
4 years ago
If i could give Alex and WHE more than 5 stars I would. You can have complete confidence in WHE. and they are worth every cent. Alex is honest and an extraordinary Master Plumber. Knowledgeable, hard working and very serious about his profession. He provided a fair bid and was able to replace my 75 gallon water heater within two days of my request. He coordinated the entire permitting/ inspection process and we passed with flying colors. Alex communicates every step of the way and is a master at what he does. Look no further than Alex and WHE for your plumbing and water heater needs.
Katherine Schomp
4 years ago
I can’t tell you how appreciative I am to WHE Water Heater Repair. I came home to a flood in my basement yesterday afternoon because the water heater had broken down. Alex was there within 2 hours and went to Home Depot at 6:30 at night, got a new water heater, and stayed until almost 10:00 at night installing the new one and removing the old one. He was efficient, courteous and explained everything he was doing and why.
I’ve had so many awful service experiences...this was so refreshing. I would recommend these folks to anyone.
Katherine Schomp
Cyrena Finnegan
4 years ago
Initially I had Water Heater Experts out to inspect my leaking and partially clogged kitchen drain. They showed me where the garbage disposal was cracked (causing the leak) and recommended a product that would help the gurgling sound coming from the drain (which I had assumed was a partial blockage). Within a week of getting the product (online, not from the WHE) the drain works great, just had they had advised. While they were out I had them look at the hot water heater. I knew when I bought my place 4 yrs ago that the hot water heater was older and wouldn't last forever. Upon inspection they found it was 15 years old -- and I could see the corrosion without them pointing it out. We scheduled a time to replace the hot water heater (which involved unstacking and moving my washer & dryer to get to it), they gave me a quote and returned as scheduled. The new hot water heater is amazing! I'm so glad I found WHE to come out and do these very necessary repairs. I highly recommend Alex and his team!
There was a scheduling problem with my appointment. Alex did apologize and made it right. Best price of anyone for descaling of hot water unit. He took photos before and after. Good job!!
Quick response and came to our house and gave an estimate, options and explained what was necessary practically and code-wise to replace my water heater on a Saturday evening after my old one went out. Answered my questions and completed the job yet that evening. Had a 5-star rating prior to our job and that was one of the reasons I contacted WHE. Lived up to the 5 star rating in my project.
I installed a new water heater by myself and didn't notice there was a shipping bracket supporting the burner. The bracket made noises everytime the burner turns on. WHE managed to take it out without removing the water heater which was great. They also help me understand what I did wrong with my installation. Nothing major but I really appreciated their advice. Because of that, I will do a better job when I need to replace a water heater next time. Thank you WHE!
Our tech was clean and efficient. The installation was done in much less time than I would have taken. The tech cleaned up the work area. Then showed me how to operate and maintain our new water heater.
I've used WHE 3 times in the past 2 years and couldnt be happier with their service and professionalism. Highly recommend you use them if you need plumbing services. Priceing is upfront and they are prompt (even during a pandemic). Thanks guys ! Good to know there are still some service company's out there that still practice excellence.
Kelley Schneider
4 years ago
They were quick, reliable (said they'd be there at 2:00 and got there at 1:55), friendly, professional and prepared. As a Realtor, I'm definitely keeping their contact information in my back pocket and will recommend them to my clients.
Reliable company I have used twice within the last year. Responsive, on time, licensed and did the job right. Very pleased and will be using them again for any plumbing issues in the future.
Dale Burkett
11 months ago
Water heater needed to be repaired. They were punctual and honest and able to fix the issue rather than rushing to do a more costly replacement
Great experience today with Water Heater Experts. Quick and professional service repair while I was in a pinch - I would highly recommend them and use them again in the future.
Cheapest prices in town, friendly and professional service from getting a quote to finishing the same day. Great company.
My water heater broke on a weekend and the following Monday was a snowstorm. Alex was able to get us a new waterheater on Monday evening while others could’nt do it until the following day at the soonest. They also matched the coupon I found on Angie’s list. Would highly recommend.
Amanda Coleman
3 years ago
WHE provided an immediate response to my online inquiry and set me up with a next day appointment. They explained the issue, step-by-step, and needed repairs. They explained the problem and suggested repairs; additionally, they explained items that could wait to a later time, as they were not imperative to the current issue and were outside of my budget at this time. Their work was fast, clean, and the cost was exactly as promised, with no additional charges at the end. I absolutely use them again!
Alex is great. My dogs love him which is always a dead giveaway. He offered same day service, great communication and thorough explanation of the work done with options.
Kimberly Adibuah
3 years ago
WHE came for a water heater replacement and noticed some other issues with the vent(s). They were transparent, informative, and sincere. I appreciate their ability to give a quote that did not tack on any additional fees. I would highly recommend WHE plumbing to anyone.
WHE are great guys! They texted me when they were en route to my house, they were friendly, professional and were able to answer any questions I had without giving me any kind of run around. They got the job done and did it well! I have no complaints! They were even super nice to my dogs :)
Had to have a valve replaced on my water heater and a leak in my kitchen sink repaired. Issaid A was great showed me step by step what was wrong also showed me while he was repairing everything very professional i cant be more happy with my experience highly recommended! Thank you
Friendly, professional, fair prices!
Kacie Broemmelsick
a year ago
What a great experience on a day when there’s water pouring into your basement! The quote was easy and communication was great and the technician was prompt and knowledgeable. I would definitely recommend this company again!
dan montelongo
9 months ago
Very professional and patient to answer all of my questions. The estimate was very fair, and most importantly I felt I was in good hands. Highly recommended!
Great job at a reasonable price. Would hire again.
Alex did a great job of installing a dishwasher, disposal and plumbing a new kitchen sink. Very professional and at a great price.
I highly recommend Water Heater Experts Plumbing.
Sandeep Ahuja
2 years ago
I had leaking sprinkler shut off valve. Alex was very responsive and immediately scheduled the next day appt. Very professional and responsive as well as great work.
You never want to wake up to a garage full of water due to water heater breaking down. Call WHE if it happens. Chris and Brandon showed up exactly when they said they would. Excellent work; great rates. Can't remember the last time I've been this pleased with service. Thanks, guys!
Water Heaters Experts were great. They took my call on the weekend and had a new water heater replaced within a day. Very professional and clean and good fair price. Would highly recommend them.
scott vakulskas
4 years ago
After gettin a higher-than-normal water bill at my small 4-plex I called WHE for help. They came out quickly and discovered that it was a toilet that was constantly draining water. I had them replace the toilet and fix a leaking hose bib and a thermostat on a hot water heater since I had them there. They took care of it all the same day. I'm not usually one to give a review, but I feel it necessary as these guys were very honest and fair with there pricing. I will be reaching out to WHE for any plumbing issues in the future!
Shandra Knight
a year ago
They took the time to explain the work that needed to be done and why. They were punctual, kind, friendly, professional and trustworthy. You will be in good hands with Water Heater Experts.
Alex showed up on time and ready to go to work right away. He talked me through what he needed to do and gave me an estimate before the work began. He also worked with me to use one of the old parts so it would match the existing color scheme. Very professional.
Water Heater Experts replaced my leaking water heater. Very professional plumbers, explained the job in detail, answered my questions, kept the place clean and gave a fair price. Would highly recommend them to anyone that needs a plumber.
Alex, once again, has earned our respect. He is punctual, neat and totally capable. We had a leak in a pipe that flooded a basement room and he quickly identified the source, replaced the pipe and gave a thorough explanation of his services. We would recommend him and his associates without reservation.
WHE is really great! They communicated clearly and thoroughly from start to finish. They were on-time, efficient, reasonably priced, and friendly. I will definitely use them again and would highly recommend them.
Work done quickly and professionally and for a reasonable amount. Previous job took longer than expected but good communication about the delay, apology and discount - very pleased with the experience and would recommend and use again.
Donna Clarkson
3 years ago
Excellent experience. Alex ran a new gas line for an appliance and did it quickly with minimal disturbance to the existing dry wall. Will plan on using him anytime I need help with plumbing
Use WHE plumbing for my annual water heater flush/maintenance, Issaid came on time and explained the job, the whole thing took less than 20 mins, highly recommended!
Anton Delchev
3 years ago
I've had a great experience with the plumbers from WHE Plumbing in the past two years. They repaired few plumbing issues and replaced my water heaters .I always can trust them and will call again to use their services.
I called about needing a new water heater. Alex answered when I called and came by the house in a few hours to give an estimate. I asked if he could come back in the morning to install a new water heater and he did. Alex and Vince performed the work I asked for and were very professional and on time. The price exactly matched the estimate with no unwanted add ons. Very reasonably priced as well. Great service, polite and quality work done too. I would highly recommend using this company. Thanks again Alex and Vince!
Sanford White
4 years ago
When our home water heater broke in the middle of the night, we turned to WHE to replace it. Their staff was extremely friendly and professional and got our water running again with a new one. We truly appreciate all of their help and highly recommend them to others. Thank you so much!!!!
Patrice Mattelon
a year ago
You can name it, they will do it. Great quality of work, professional, responsive and on time. I have worked with them for many years on my house and very happy of their work.
Always timely, responsive, friendly, and competitive, WHE is a great team of guys who have been providing my company plumbing services for almost 2 yrs. They are reliable and trustworthy.
Dennis LaMantia
4 years ago
I started a kitchen sink repair and got to the point where I couldn't finish it. This was on a Saturday. Within a few hours of my call, they had everything put back together. Five stars for answering the phone, same-day response, fair pricing, great work, and good customer service.
These guys are awesome. Got an error on my tankless water heater, they were out within 4 hours, fixed the problem, and they don’t overcharge. I have several rentals and these guys are my new go to.
I just bought a house in Englewood that needed a little work, and there have been a few gotcha's that have struck out of the blue.
WHE Plumbing's work has been fantastic in helping me fix these as they pop up!
Story Time! - I needed all new appliances for the house, and I really wanted to have a water line for the refrigerator. I called up WHE, and they were at the house two days later to give me a quote. The quote was amazingly competitive and could be completed while they were there. In looking through my plumbing in the basement, WHE plumbing found an old and poorly-installed valve a little ways away from where the ideal location for the water connection would be. Instead of doing the easy fix and ignore the looming problem, WHE put in my new connection by completely replacing the old connector, and replaced the section of pipe it was connected to.
It will need to be a really busy time for me to consider working with another plumber.
These guys are the real deal. They came in and worked the issue to the ultimate cause, which wasn't a typical one. They worked with the manufacturer, order the replacement parts, ensured they were delivered and promptly installed them to our satisfaction. Thanks so much...
Dominic Custodio
2 years ago
The tech who came to the house was extremely professional and did a great job performing the annual maintenance on our tankless water heater - we will definitely be calling them again if we have an issue or when it’s time for the next periodic maintenance to be done!
Ramon Joseph Rosado Sr.
a year ago
They were on time, quick to assess situation, and install water heater. Quality of work was great. I would recommend them to anyone.
Milan Adhikari
3 years ago
very satisfied with the service. the guy was very transparent and resolved our issue promptly. Water Heater Experts will always be the first in our list for any future plumbing issues.
Not the timeliest service I’ve ever received, but I would definitely recommend their business to any of my friends who were in need! Good value and quality workmanship.
My service provider was polite, punctual, and the work was professional. All costs were discussed up front. I am completely satisfied.
I have used WHE on a few occasions. They are always quick and do a great job at a good price. Plus they always let you know all available options to fit your budget.
Fast to respond and fix a leaking water heater line. Very polite, professional and reasonably priced.
Alex came on time, was extremely professional and the price was great. After using two other plumbing companies he is now my go to plumber moving forward.
Jaimie Atencio
3 years ago
This is a very responsive, professional and easy to work with company. Alex takes pride in his work and it shows. Everything was explained along the way and rates are fair. I will use again.
Alex and his team are great. I had water leak from my kitchen's ceiling. They professional addressed the issue and also made sure the clean the premise after job is done. WHE will be my first call without any second thought If I have any plumbing issue ever again. Their price was very fair. Awesome Guys and very good service. I will recommend them.
I want to highly recommend WHE not only was their price & work amazing but their professionalism and timely service was greatly appreciated. 5 Stars!!!
They did a great job, the install looks very nice, and the price was very fair. They were very easy to work with and accommodated my scheduling needs easily.
Vivian Coleman
4 years ago
Alex was very professional and conscientious. He arrived within the agreed upon time frame and finished the work in a timely manner. He replaced my kitchen faucet and hoses.
Katherine Miller
2 years ago
Vince was professional, courteous, and honest. He went the extra mile to get my water heater repaired. I would recommend Vince and this company to anyone.
Michael Charles
4 years ago
Alex, always does an exceptional job and charges a competive rate. He is very professional and works quickly. I would recommend his services to everyone.
Jesus Rodriguez
8 months ago
Very professional and friendly team. They got my dishwasher drainage issue fixed in no time.
Alex team did a great job for my house. Thanks for your kind and professional working job, we definitely highly recommend you to all my friends!
Alex did a great job. Super fast, friendly and courteous service. We would recommend them to anyone needing plumbing services. Thank you, Alex!
Batman Mom Le
9 months ago
Very professional and efficient. Exactly what we need when something went wrong. Would Recommend!
Sean Borchers
2 years ago
Fast and accommodating, worked around my schedule. Professional, knowledgeable and fair. Will definitely call Water Heater Experts the next time I have an issue.
Billy Johnson
3 years ago
This is the 2nd time I have used Alex and his team. They are always so professional, timely and consistent.
Really great to have these guys to rely on when you have a plumbing issue!
Alex was great! A fast response, showed up on time and got the job done quickly and at a great price. Would use him again in the future.
Another plumbing problem solved! This is the 2nd time I’ve called Water Heater Experts and both times Alex responded quickly. The estimate was accurate, Alex explained what he was doing and how he fixed the problem. Highly recommended.
Laura O'Malley
2 years ago
Very professional, and great with my unruly puppy who were still training. Worked quickly and helped me to understand what happened. Highly recommend!
Mooks Crossing
a year ago
Friendly, professional, and did a phenomenal job! Will be calling them back for any future issues. Thank you so much!
Lauren DiMasi
2 years ago
Highly recommend WHE!! They did a wonderful job replacing my 75 gallon water heater and making sure everything was done right and efficiently!
Daniel Christopherson
3 years ago
I have relied upon WHE twice to provide their water heater expertise. They respond promptly, keep their promises and really have my best interest on mind.
Eric Frenzel
8 months ago
Came out to install quick. Even came back after because I wanted them to check something out
Steve Brightman
3 years ago
Solid work, good group of guys doing the work. Installed gas line to my garage for heaters, did a nice job for a great price. Would definitely use again.
Richard Blankman
2 years ago
Alex did a very good job, gave us what I consider to be a fair price, always answers his phone, and will answer any questions you have.
Alex and the team have installed both my primary home and rental property water heaters. Both were done very well, and with fair pricing.
Vincent is a hard worker and did a very good job installing my water heater. I had it inspected by the county and they approved the installation.
Wow - amazing and efficient service at a price that beat out the other quotes I got to get my sump pump replaced!! I was thoroughly impressed with the owner's responsiveness and the employees who did the job - it was awesome!!
Very professional company. Checked my gas lines and I had no leaks. And charged me a very fair price. I will call them again if I have any further plumbing problems.
Water heater installation is well done. Alex is knowledgeable, responsible and honest in his work. Highly recommended.
Lytria Sanders
a year ago
They were very professional and efficient. Vince was great, highly recommend.
Overall, very pleased with the professionalism, quality of work, and reasonable price. My only issue was the appointment took significantly longer than expected, but I don't think that is normal.
Professional services, reasonable prices and willing to bail this homeowner out by doing additional work that wasn't anticipated on the original work order. Highly recommend using this business.
JULIE LA BONTY
2 years ago
Alex did an amazing job! He is an excellent problem solver, thoughtful, and precise. I highly recommend him!
Nathan Pfister
3 years ago
Saved the day! Came by on very short notice to fix a gas leak. You don't realize how much you need hot water till you don't have it. Especially with 4 kiddos... Affordable and fast!
Thanks Again Alex!
Nick Courtney
4 years ago
Easy to book appointment online. Plumber arrived on time and fixed my leak quickly. Price was very fair as well.
Andrew Kaufmann
a year ago
Easy to work with. They were fast to get a new water heater installed. Friendly experience.
Great company came behind a different plumber to correct garage disposal that was not installed properly and stopped leaking. Actual charge was less than quote.
Vince and Alex are great to work with. Very professional, communicative and fair.
We had Water Heater Experts replace our water heater. Excellent service at a fair price! Highly recommend.
Alex was professional, on time, knowledgeable.
Garry Bertrand
2 years ago
They did excellent work, said would be done in 3 hours and were. I would use them again and recommend them.
I needed a water heater he installed it the next day. OMG!!! So happy about service. I recommend for anyone. Thank you Alex!!
Great people to work with. Fast, friendly, and quality service.
Drives while texting, almost hit me 3 times.
Patrick Augustine
a year ago
Chris was awesome. Took time to explain things and answer questions. Provided options. Cleaned up the area worked.
Great service. Fast, thorough, reliable! I definitely recommend them.
Good guys. Figured out the issue. Engineered a good solution. Did the work quickly. Did a great job, and were professional throughout. Price was fair.
Alex is very professional. Came out on late notice to evaluate, explained the problem clearly and gave me thorough options with very fair pricing.
Very fast and efficient service. We had a pipe burst on a Friday and they were there within a hour to help. The prices are reasonable as well.
Gerald Ottman
2 years ago
Didn't even test for issue, immediately quoted me $1700 for a water heater repair when the problem was a leak in the supply line. Shameful to try to take advantage of people like that.
These people are fantastic. I would use their service again.
Alex was great he was able to negotiate with my price to help me to get a new water heater and did an excellent service great price great company very professional very satisfied
Didnt visit place but I did hire WHE for installation of my kitchen sink - they did an excellent job and I defiantly will use again. I highly recommend!!!
They did exactly what they promised, on time, at the quoted price. The work was well done. Communication and payment process was efficient.
Very professional, friendly and timely. They installed a new faucet and it works like a charm. We are pleased.
Cynthia Kolich
4 years ago
Alex was quick, explained everything and was very fairly priced. We will definitely be using them in the future!
They were right on-time, fast, efficient and friendly. Would definitely use them again. Issaid was very helpful and explained everything.
Alex was very thorough and explained everything fully. There were not any surprises with the cost and he came right when expected.
Natalie Mednick
4 years ago
I called about a leak in my sink. Alex was at my house within an hour and fixed it quickly. Great experience!
Great service! They came out the next day and were very professional. The price that was quoted to me was the price I paid.
Our water heater expert was very response so I always knew how the project was moving along. Very professional and gave good advice!
If you need a new water heater installed, you are in very good hands. We would recommend WHE in a heart beat!
Aviva Pearlman
4 years ago
Excellent response time, hard-working, honest, highly effective service. Alex is truly great at his job.
Scott Smith
10 months ago
These guys were quick and they communicated very well.
Leigh Ann Bradley
4 years ago
I have used Water Heater Experts twice now, and have not been disappointed with their work. I highly recommend them for your plumbing repairs.
I really appreciated how responsive and professional they were.
Issaid and Nick did a great job, very efficiently. And they were respectful of my property.
Scott Hoffman
5 years ago
Excellent service and they were able to complete the job same day (basically same morning) in a fast and professional manner. Highly recommended.
Alex was very friendly, professional, competent, and quick. I highly recommend him as a go to plumber.
Angelica Lastra
a year ago
Great Service! They were very professional and Knowledgeable.
steven tellander
3 years ago
If you need your water heater replaced I don’t know of a better company, I would recommend them! Too many cons out there, these guys are not one of them!
WHE got my drains fixed quickly. I can count on WHE to get plumbing issues taken care of fast!
Matt Eidemiller
a year ago
Fantastic service from Vince. Thorough, professional and informative. Reasonable price. Very pleased.
High quality excellent service solid quality work, Great price very dependable... Thanks Alex for the high-quality ture honest work!!!
Will definitely use your service again!!!
Very straight forward, complete work. The job was explained thoroughly and honestly up front. Work was completed with great care!
Pam Mountcastle
4 years ago
Thank you Alex for working around my tight schedule! Great service ,great attitude . I will definitely use WHE plumbing again!
The job was well done and prompt. I thought the pricing detail was a little obtuse. Otherwise a 5 would have been in order.
Great communications and excellent work were worth the price!
Prompt polite tidy knowledgeable. Very good with dogs. I would use again.
Alex is easy to work with. Fixed our problem fast. Will recommend him again.
Dennis Wohlgemuth
3 years ago
The techs were also communicative, very friendly and very careful to keep everything clean and damage free. They left the work area spotless.
Alex did repair water heater and did a great job. We recommend him for any service.
Lizzie Catalano
3 years ago
Everything was great — my water heater gas valve had been leaking and they came out in no time at all, fixed it, and everything is working great!
Very professional. Explained what they were doing and why. Took care to not make or leave a mess.
Tim Farnsworth
3 years ago
Thorough explanation of code and concerns. Installation completed perfectly within 90 minutes. Great service overall.
Alex is fantastic. Fast, professional, and easy to work with. Would recommend to anyone!
Highly Professional and friendly. did job nicely and clean.
Will can him again for any plumbing needs.
Pamela “Ta Seti” WATKINS ELMORE
4 years ago
The work looks beautiful. The plumbing expert was professional and expedient. We are looking for years of use.
Quick response to come look at my water heater, and quick response to get it replaced. Great work and easy to work with!
Expert, friendly,very helpful with knowledge, I will use again without question. Plus I got same day service which was a big help.
Thanks Alex.
Andrea Disanto
4 years ago
Very knowledgeable and professional. Also extremely efficient. I’ll definitely be using their services again.
Install Water Heater service is professional. Alex is very good and honestly. recommend their service.
Talia Scianna
3 years ago
Very prompt and took care of my problem. Polite, courteous, and informative. Thank you again, would highly recommend.
I needed a new valve installed. Alex was on it in a flash and I’m good to go. Nice job!
Rupender Kumar Tummala
4 years ago
Alex was on time, got things done as promised. Yes I would recommend him to everyone in this area
Philip Zacharczyk
11 months ago
Prompt, accurate, clear, reasonable. Will use again.
Sean Gallagher
2 years ago
Had an issue with axillary part of the job, they were very prompt and concerned with correcting the issue. Would use them again.
LAWRENCE GREHER
8 months ago
Great. Plumber [ISSAID]. CLEAN, EFFICIENT, EXPERT, PROFESSIONAL, FREINDLY,, ONTIME, QUICK EXCELLENT SERVICE
Needed an outside faucet replaced and needed it quickly for an inspection and Alex with WHE got it expertly done. Thanks!
Water heater expired, called for service at 3:30 PM had hot water by 7:30 the same day.
Great service
The technician was punctual, professional, and clean and did a great job. I highly recommend this company.
It was good job, and competitive price
They were on time very friendly and professional. He showed me what he was 8replacing and why.8
Leonard Parker
4 years ago
Excellent service, on time ,and no surprise with bill. I used them last year and there quality service stays the same.
Reliable, responsible, reasonable. Will use again and gladly refer to anyone needing a plumber.
Brian Freeman
2 years ago
Answered my call on the 2nd ring and was out within the hour. Very professional and courteous.
WHE provided expert troubleshooting and provided repairs faster and FAR cheaper than the competition. Highly recommend.
Alan Arrollado
2 years ago
Excellent, responsive, professional and high quality craftsmanship.
justin sweeney
2 years ago
Alex is such a nice guy and so very helpful! Thank You for the Excellent service!
Mike Henderson
4 years ago
Communicated when he would arrive. Put down plastic sheet to keep the house clean. Very polite.
Meshelle Gipson
2 years ago
Thank you for taking the time to come out and replace my water heater with a new tankless water heater I appreciate it !
They came and diagnosed and fixed the problem in a timely manner, very Professional and pricing was fair.
Great guys, price and professional. On time and knew what they were doing! I would call again!!
Kelly Grygiel
2 years ago
Fair pricing, easy to schedule and they did great work!
They showed up when they said they would, did a professional job and charged what they said they would. Good job.
Called them at 4.30 p.m. and it was fixed that night. Great service and very professional.
Very professional and excellent work. Explain my options and I am very happy with the results.
Kane Kennelley
4 years ago
Very professional. Had my new water heater installed in less than 24 hours.
Arlo Pelegrin
4 years ago
This is an honest business and I would definitely recommend it. Very punctual, courteous, and knowledgeable.
They did a great job and were reliable and honest.
They did a great job and I would recommend them to others.
Replace my water heater! Greats service, On time!!
Will Recommend him to anybody!👌💪👌
No other plumber would handle our tankless water heater. WHE did a great job
Great work man ship, options of replacement and the core issue before performing the work.
Bradley Seamans
2 years ago
Great service! We will definitely use again!
Jacqueline Greer
3 years ago
Very professional and made sure to explain everything along the way. Would highly recommend!
Alex was very professional, very fast and cleaned up the area, I recommend highly!
Responded quickly, provided options, and then performed the work quickly and professionally. Great job!
Kendra Picucci
7 months ago
This company is amazing!
Professional and prompt! Would recommend this company for small or large jobs.
Stacy Williams
3 years ago
Installed a new HWH same day with bid substantially lower than 2 other bids
Douglas Dupree
2 years ago
Outstanding service, Vince was knowledgeable and explained everything in the process.
Dane Hutchins
3 years ago
Fast work with perfect results. We'll definitely use them again.
An honest and respectable company. Highly recommended.
Same day service and they did a great job.
Arrived on time, quality service, fixed the problem is a timely manner. Would highly recommend
Doug McCarthy
3 years ago
I appreciate that honesty and integrity of the owner Alex to make things right
laurence schneider
2 years ago
What a great find! Knowledge and a great value. Definitely will use again
phil Stangby
8 months ago
Very happy with all aspects
Jyoti Jason-Miller
4 years ago
Prompt and courteous. Fair pricing with exceptional work.
Excellent work and value, on-time and professional. I would employ again.
Timely, friendly and helped a ton.
Sarah Kushner
3 years ago
Super efficient and great communication. And fair costs! Thank you!
Spencer Wagner
3 years ago
they were great. would recommend
Fast service, great communication, highly recommended.
Very prompt and professional, competitive pricing, and quality service.
Professional outfit. Good value. Responsive to concerns.
They're good. No nonsense; straight shooters.
Excellent service, knowledgeable and fair price.
Very professional. Excellent work. Fast.
Great job! Very professional, friendly
Quick diagnosis and rapid response
Very good work
Very fast
Very good pricing
perfect, quick and affordable. Thanks
Patrick M. Ferdig
3 years ago
Excellent service. Highly recommended.
Richard Forrest
3 years ago
Quality work for a great price.
Rhonda Howeiler
3 years ago
Great Customer Service and Communication!
Excellent service and extremely helpful.
Super quick thorough work
Lisa Geissler
4 years ago
On time and amazing job!!
Alex is awesome! There's a reason he's got such good reviews. Came out super fast to replace water heater, fair price, and it's working great! Husband and I both appreciated his time explaining everything. Thanks Alex and WHE
Un excelente servicio a un precio muy razonableMuy puntuales y profesionales.Definitivamente los recomiendo.
Shawn Cochran
3 months ago
Watan Free land
2 years ago
Эти ребята съэкономили нам нервы, время и деньги.
Esperanza Diaz
3 years ago
Samantha Allgeier
2 years ago
Carolyn Kelly
3 years ago
Kyle Rilling
11 months ago
Jaimie Sylman
2 years ago
WOWI, Inc. OTC Markets: WOWU
2 years ago
HIRON FRAZIER
2 years ago
Michael Salazar
a year ago
Marithel Bumatay
a year ago
Jessica Proett
a year ago
Armando Gonzalez
2 years ago
Jerad Powers
5 months ago
Michael Ramirez
3 years ago
Craig Bankowski
2 years ago
Brett Lindeman
2 years ago
IxChel McClinton
2 years ago
Jessica Templeton-Lynch
2 years ago
Scott Armitage
2 years ago
Debra Parcheta
a year ago
Cynthia Knight
a year ago
Andrea Knight
2 years ago
Robert Williams
4 years ago
Shay Goins (itsshayplay)
2 years ago
Sandra Andrade
a year ago
Sudhir Upreti
6 months ago
Temesgen Wolday
a month ago
Hunter Buchert
a year ago
Dieudonne Kalala
3 years ago
Jim Faircloth
4 years ago
Melissa Kelley
3 years ago
Lawrence Coles
2 years ago
Nichole Maekawa
2 years ago
Abhishek Jain
5 months ago
Shamecca Davis
3 years ago
Leigh Mehlman
2 years ago
Narina Seferyan
a year ago
Steve Zemanick
a year ago
Denver Grappler
2 years ago
Yamileh Santana
a year ago
Lydell Holtegaard
2 years ago
Melisa Friedly
a year ago
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2 years ago
Jonah Amadeus
2 years ago
Jessica Moseley
2 years ago
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4 years ago
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3 years ago
Tatyana Cousins
2 years ago
Jeffrey Leach
4 years ago
Timothy Howard
4 years ago
Craig Birchfield
2 years ago
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4 years ago
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2 years ago
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2 years ago
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2 years ago
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3 years ago
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3 years ago
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4 years ago
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2 years ago
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2 years ago
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