Cynthia Trujillo
5 years ago
The plumber was totally unprofessional.
I tried to explain the usual problem (it's happened before) but he insisted that he knew more about my plumbing situation than I did.
I wanted a line run from the main floor kitchen and laundry to clear the clog. I also wanted the outside line cleaned as well. It was obvious he did not want to do the outside line, so since that was not my problem today, I did not push it.
I prepped the area before he arrived so he would have easy access, that meant unhooking the removable utility sink in the laundry room and removing the line plug. I asked him to re-hook the sink when finished (fully expecting an extra charge) but he stated he did not do that. Ok, still no worries. He ran the line and got it cleared, I asked how bad the clog was, he said I had to have something else done that would cost $300 more. When I refused the service, he said he would not guarantee his service even for 24 hrs, which leads me to believe that I will have the same problem very soon because he did not do his job correctly!
He poured the drain water down my KITCHEN SINK.
I will NEVER use this company ever again!!