Not sure what is going on here but this phone number leads to a non-local company called Premium Home Service that basically just sources professionals in the area to do work that is requested -- electrical, appliance, handyman, etc. They will also sell a $149 yearly subscription that includes free initial visits and then you contract for further work if needed.
I have no problem with the business model and the $149 yearly subscription seems like it could be a good deal.
The problem is the execution. I bought the subscription and asked for an electrician. They said they could have one at my house in two days between 9am and 1pm. Sounded great, I agreed, and they sent an email confirmation.
By 3:40pm on the day of the appointment no one had showed and I had received no communication about what was causing the delay. When I called they said they couldn't find an electrician.
I don't have time to deal with companies that can't follow through on their commitments, so I canceled the membership (there us a 7-day cancellation period). Then it got even more problematic.
They asked for a written reason, which I supplied via email. But instead of issuing a refund, they actually attempted to put another $149 charge on my credit card, which my bank tagged as possible fraud and rejected. I assume Premium Home Service saw this rejection and then issued the refund because I saw it appear in my credit card's pending transactions.
A day later, I got an email with a credit card receipt for $149, so I checked my credit card account, and sure enough they had tried to charge me again! I emailed them to tell them to reverse it or I will contest/chargeback with my credit card company, and it appears they did end up reversing it.
Long story short: this company is just not worth the hassle.