Jim Needham Heating Cooling Plumbing and Drain

This company was very responsive and helpful with our broken pipe that had leaked into our basement. The receptionist was communicative and helpful. They came early in the morning. Kris and his plumbing partner were professional and efficient and did a great job. They left the area clean and looking good as new. Happy to have our bathroom working again! Would use them again!

Brady C. Was my technician. I needed my outdoor faucet bib replaced and he did a fantastic job! The job was a little complicated but he was able to find solutions to the problems we ran into. He was pleasant to speak with and explained everything from pricing to the work that he will be doing. The work was done Nice and clean. Overall had an excellent experience! Would highly recommend!

We had somewhat of a mystery leak in our home that needed to be fixed asap.Our technician was Nolan and I just want to give him a shout out for not getting frustrated after HOURS of trying to figure things out (and running up and down the stairs about a hundred times). He was very professional, knowledgeable, and nice! Pricing was fair and the job was done right. Don't hesitate to call these guys for help.

When my ac went out on a steaming hot Sunday this was one of the only companies I could reach and that had the compassion to realize it was important, and the ability to send a tech very quickly. Richard arrived ahead of schedule and addressed our issue professionally . He actually left and had to immediately circle back because it looked like the problem was resolved but it wasn’t, and he was as patient as a person could be diagnosing the problem on a near 100 degree day. I was grateful for the quick turnaround and sense of urgency.

We had a handful of plumbing issues that needed to be addressed. Our plumber, Nolan, did a fantastic job. He was knowledgeable and explained the issues in an easy to understand way. He was respectful of our space and did a great job cleaning up after he was done. Also, the company communicated well with us regarding arrival times. We will definitely go with Jim Needham Plumbing for our future needs.

I had an ongoing issue with my bathroom drain. Other plumbers wouldn’t deal with it because of the location of the pipe connection behind the wall. Jeremy came out and was even earlier than expected which was nice. He was very informative of what he could do to fix the problem. He got the drain cleared replaced the pipe and the plug and got the connection fixed so it is accessible in the future. Great job and so knowledgeable!

I needed a plumber to help with a persistent leak in a kitchen sink at my mother in laws apartment. We were getting it ready to put on the market, and we just couldn’t get it right! So- we call Jim Needham and get a great guy out there very quickly- and seemingly, problem solved. Then, the drip shows up again, and this time the closing is on hold. They showed up, got it completely fixed in record time, and we are all very happy! Thanks to you and kudos for the professional visit, taking care of customers, and even your kindness in your responses to the calls. Just did a great job!

Had a relatively simple installation of a new faucet on our kitchen sink, a couple of other little items taken care of. Your technician, Nolan did a very professional job of installing the new faucet. Also educated my wife and I on several questions we had. Super nice man, knows his stuff. That’s why we asked for him by name on our second use of Needham services. Excellent representative of his company. Will certainly ask for Nolan again, when we need his help again.

Well here is something you don't see much anymore.... I had someone come out to take a look at our water heater, this is never a fun experience but I will tell you this is one of the most pleasant interactions I've had with a business in a long long time. You don't come across honesty and transparency much anymore and my guy Nolan was absolutely First rate!! He was wonderful and very informative. Thank you Nolan for being top notch! Excellent!

Always get multiple estimates. The Jim Needham company wanted to charge me over $16,000 for a new air conditioner for a 1 bedroom/1 bath condo. I ended up finding another amazing, honest, HVAC expert that found the issue and replaced one part and fixed my AC for $255. In April, The Jim Needham Company fixed my toilet, only the parts in the tank needed replaced but the technician suggested I just go ahead and get a new toilet, even though I didn't need an entire new toilet. So, please get multiple estimates. The Jim Needham Company will likely want you to buy a brand new AC, new toilet, new etc, when you actually only need one or two parts replaced.

Called and had Michael in the same day (Saturday) without any emergency charges or extra fees. He did a great job fixing out leaking faucet and shower, was quick, very polite, and reasonably priced. Would highly recommend to anyone needing plumbing assistance in the Denver area.

Jose at Jim Needham was absolutely amazing today. Fixed our ac unit that had been broken for over 14 days in this recent Denver heat wave. Had initially scheduled service with one of the “bigger” hvac company’s in the area. Big mistake. Jim Needham came same day, with excellent service, and quick repair. I cannot say enough good things about Jose and the team at Jim Needham. I now feel like I have my own go to HVAC and plumbing team. Thank you guys so much!!!

I felt deceived by your website $93 max charge promotion. The technician told me it would cost around $400 (but your website lead to believe this cable service would cost $93). Poor marketing. Quite disappointed.***Update: the business owner called me personally and apologized, offered to honor the marketing price on website. I appreciated his call and timely addressing my concern. I look forward to them returning to my home to complete the service.

Nolan is amazing. He was very professional and polite. He was meticulous about his work and respected my house. I am very satisfied with the quick response and politeness. The receptionist was also very kind and helpful. I recommend Jim Needham. I will definitely do business here again.

Jeremy K as my plumber was spectacular. He went above and beyond in making sure my needs and questions were addressed. He involved me in diagnosing the problem and spoke to me like I was an intelligent human, giving me sensical options. He went above and beyond in his willingness to help.

I recommend Jim Needham 100% over any plumbing company out there. Isaiah was super informative, attentive and honest giving me options of how to solve the problem with my water tank.He explained me how things worked and what he had to do. He wasn’t rushing out of the door and I am so happy with the customer service that I won’t use anybody else. I had another plumber come to my house earlier that was pushing me to buy a tankless water heater than I didn’t even needed. Not only that he wanted to charge me $300 to diagnose the issue when they said was 0 charge fee to come out. I have dealt with few plumbing companies that is always creating issues that don’t exist or misleading you to make money.I am very satisfied with my service today and i want to make sure to give Jim Needham credit for their service. Thank you!

Richard Parsons from Jim Needham was amazing! Service appointment was quickly scheduled and Richard was very knowledgeable and totally explained the issue and the solution. I really appreciated his honesty and would definitely recommend both Richard and Jim Needham. Thanks for solving my cooling issues!

I can’t say enough about Jim Needham, Heating, Cooling, Plumbing, & Drain. Ross Smith came out to my parent’s home; was professional, respectful, personable, very knowledgeable and experienced. He made us feel comfortable in a frustrating situation. Ross was wonderful in communicating with me whether text or phone call. We had a big job and he took care of everything to alleviate stress from us. I highly recommend Ross and Jim Needham for plumbing needs.

Raphael took time to hear my concerns as he diagnosed my failing 20 year old AC system. He explained the dynamics of how the AC systems work and also what factors to consider when choosing a new system. I feel very pleased about my purchase decision and am happy to be a new Jim Member!

Ben was great. Professional and very courteous. Knew exactly what to do and where to go upon arrival. Immediately put me at ease. Explained every step of the way. I highly recommend Ben. I've used Jim Needham in the past and they have always done excellent work. Prices are 1/2 other quotes I had received. Very happy customer.

Rich did a great job today fixing our AC. He was professional, prompt, helpful and explained exactly what the issue was and what he was going to do to fix. We are very happy with his service today. Thanks Rich!

Our serviceman was Ben and he was great! No one wants to pay for plumbing problems but he went out of his way to explain the problem, solution and took care of it immediately. Was even kind to my overly enthusiastic Australian shepherd highly recommend!

Cody was great. He took the time to explain everything that was going on with me and explained the options for repair in detail. He went above and beyond the required service. I definitely recommend this company and will ask for Cody on my next request.

Jeremy was fantastic! He completed the job in a timely fashion and even assisted with extra plumbing items. I will continue to use Jim Needham plumbing moving forward. Very satisfied.

Isaiah was honest and straight forward with options about my water heater that had a gas leak. He worked efficiently and went above and beyond to ensure the job was done safely, and in a timely manner. He even helped with other minor plumbing issues while he was here. I will be using Jim Needham Heating Cooling Plumbing and Drain for any future needs!

I don’t understand how this company is rated so high. I had an hvac employee come to my home to diagnose my ac. I was given a 10k+ invoice to replace my entire unit! Then they tried to get me to refinance the unit for 12% interest since I didn’t have that in cash! I asked three times for a written diagnosis and a detailed itemized invoice so I could do some research on my own. (Still haven’t received this information even though I paid for it). $10,000+ is a huge financial commitment. Why wouldn’t I require this basic information in order to make a final decision?Instead of receiving an detailed itemized invoice and a written diagnostic like I asked for, the sales representative tried to use unethical sales tactics with me by mentioning that it will get “warm soon” and that I should make a decision… as though $10,000 wasn’t a big deal.Most people can’t afford an $10,000+ expense and do not want to place that financial burden on a family member or a friend…. I personally believe they were trying to take advantage of a pregnant woman and didn’t want me to research other alternatives. The lack of transparency was concerning. I do not recommend this company.

The team at Jim Needham were excellent. They were on time and completed the AC installation very professionally.

Crystal and Ira were incredibly friendly, helpful, and knowledgeable while completing our service. They found an unexpected larger issue with our plumbing and did an excellent job explaining the issue and our options for repair to us new home owners. We’re so glad they caught it and can get it fixed before it became a huge problem!

I had an appointment with a different company to install my sump pit fresh install and was later cancelled on the same day last minute so I called Jims company he immediately sent out Isiah and Ian within the hour and completed the job quickly and professionally. Also done at an affordable rate! They did an incredible job from planning to install even advising and looking at other concerns I had. Thank you Isiah, Ian, and the team at Jim Needham.

My experience with Jim Needham was extremely positive. I had plumbing work done by Darion who was exceptional. He was extremely knowledgeable, personal and professional. I will definitely be contacting this company again if I ever need future plumbing work done. Thanks for the help!'

We had a sneaky leak coming from the upstairs toilet, called and was able to get a tech for the next day (a sunday)Big thank you to Nolan the tech who came out. He busted his butt all day and tried solution after solution and finally got it figured out.The whole time he kept his cool and was super professional and best of all we got it fixed.Will definetly use you guys again and will try to request Nolan.

Jim Needham Plumbing helped me with a difficult issue within 2 hours of me calling. Thr technician was fantastic, and the price was very reasonable. I could not be more happy with the services, thank you so much! Matt Wistreich

New hose bib installed last November. Turned it on this spring and it dripped. Manufacturer unit was missing a small washer. Under warranty they got a new repair kit and installed the washer. Done quickly as they knew what they were doing. Pleased.

Very satisfied with this company! We had sump pump issues and they were able to send a technician within 3 hours of our service request. Jerid was great, diagnosed pretty quickly and completed the job within 2 hours. Definitely recommended!

Our first time using Jim Needham Heating Cooling company. Great experience and we will recommend them to everyone. Nolan McMurry was very honest, professional, careful, and thorough in everything he said and did. He was very clean in doing the work, wearing booties while inside, and cleaned up well after the work was done. Thank you for driving clear to Douglas County! Pricing was competitive as well. Thanks again for your service.

These guys are absolutely amazing. I had a plumbing backup emergency. Not only were they able to get a tech out in about/under 30 minutes, the tech they sent was the absolute best. Nolan M. was our tech and I’ll always ask for him whenever I need plumbing help for now on. So genuinely kind and courteous and professional. We were in a really tough spot and Nolan went above and beyond to make sure we were taken care of, and at a more than affordable price. Definitely check these guys out when you’re in trouble, and make sure to ask for Nolan!

Nolan was amazing. Very patient and informative with all of our questions and really spent the time walking us through all the options for the new hot water heater that we need (which they’re installing next day!). Would highly recommend!

Needed to get my water pressure regulator replaced and they had someone out here the next day, very quick turnaround. Tyson and Josh were great, very professional, explained what needed to be done and I'm very happy with the finished product. They were also able to fix a couple other issues I had while they were out here working on it, replacing my house water shutoff with a ball valve, and adding my front spigot to the regulator (house built in '76). Would definitely call them back for any future plumbing work I may need.

Tech came in a provided a quote to install a new sink. He was very nice and knowledgeable. He came back with his quote and it was over 1400.00 to install a basic sink. That was labor only, the sink and parts were not included. I don’t know any profession that charges over 700.00 an hour. It’s a big no for me. I’m sure they do good work but that quote is stupid.

Very happy with how everything was explained each step of the way 😊 This was a big decision for us to get a new air conditioner but we felt confident and relieved with our choice. All the testing equipment was visual and up to date. 😊 Thanks Raphael for a great jobHighly recommend Jim Needham Heating, Cooling, Plumbing and DrainPatty Hegel Northglenn

I am very impressed with many things about this company. Someone ALWAYS answers the phone & is friendly. It’s easy to schedule & I got same day service for my busted pipe. They send text updates & reminders & a photo of the technician that is arriving. Brilliant!I’m on the fence about the pricing but I don’t really know the average cost of a broken copper pipe. This was $700.The thing that’s a little annoying is the constant up selling from people on phone as well as the technicians. They want to sell you a new water heater, they want to sell you a $49 AC check, which was actually a very good deal, they want to sell you a membership for $249 a year, etc. If it wasn’t for the constant effort to up sell I would give this company 5 stars.

Our experience with the Jim Needham team was excellent from start to finish. From scheduling and getting someone out the same afternoon to Darion who was knowledgeable and helpful, this team made what was a highly stressful situation and replacement worry free. I'd recommend them 100 times over.

Steven did a thorough and quick job unclogging our kitchen sink. He was friendly, courteous, professional, and kept things clean with shoe covers, mats and a good cleanup after he was done. Explained all work and expectations. This is our first time using Jim Needham and we'd use them again.

We called out the company to fix a clogged kitchen sink. The technician Isaiah was absolutely incredible. Not only did he fix the sink, he also discovered a few other problems that we needed to repair urgently that I hadn’t seen yet. When we had a different problem a few weeks later, Isaiah came back and went above and beyond to solve all of our problems! The whole company was fast, flexible, and incredibly responsive. Money well spent!

I hate to leave a less than great review, but I also think its important to provide. My experience with Jim Needham was that it was very expensive and they quoted us more than what was needed. We paid $455 for a cartridge replacement, which broke less than 4h after install. They came again and fixed it the next day for free stating high pressure as the reason. We were quoted over $2000 for a cartridge replacement, pressure regulator replacement, and told we needed an expansion tank. In the end we had another service out for a comparison quote and they confirmed that over $400 for a simple cartridge replacement was very expensive and strange that the new cartridge lasted less than 4h even with high pressure. The other company charged us $300 to change out the bad pressure regulator and that was all that was needed. Just too expensive for the work done and based on the other service they inflated the need. I would not recommend.

We called Jim Needham Heating Cooling Plumbing and Drain Services to help us will a very severe leak. They sent out a technician (Jerid Burgett) within hours. Jerid was prompt, courteous and professional. He found the cause of the problem within minutes and fixed our situation at a very reasonable price. We will definitely be calling the company for all of our future needs.

Very happy with the company. Called them because my kitchen sink had been backed up for days and couldn’t get it unclogged. Josh came out on time and was able to fix problem and was very nice and professional and put on shoe covers which most companies surprisingly don’t do. I also mentioned that I’d be replacing my sink soon and Josh gave me tips on what I should do when I replace it that I didn’t know about before which was helpful. There was a miscommunication about the price from the office but they fixed it right away and I could tell they definitely value there customers. Overall very happy with the service they provided and would recommend them to anyone.

Our technician, Jarid Burgett, was awesome. He installed a new water softener and filtration system. He was very thorough, polite and professional. He even answered my call on a Sunday when I had questions. I would recommend him to anyone!

Ben came out on a Sunday to check on our water heater. We were so grateful to have someone come on the weekend. He was great! Very professional, knowledgeable, and kind! Will be using this company again because of the excellent service! Would HIGHLY recommend!

I had two very disappointing services with Jim Needham. First, I had them come look at my air conditioner to make sure it was functioning properly after I had issues with it last year. Nathan came out and told me it wasn't functioning properly and that there was a leak in the system, and it would cost $3,500 to find the leak. I got a second opinion from another company (Tipping Hat) and they diagnosed the issue as the AC only needed a deep clean and a little bit of coolant added, and they fixed it for $1,000 and gave me a two-year warranty on it.My second service failure with Jim Needham was to get the yearly tankless water heater flush. They were twice scheduled to perform that work in the morning on May 24 and they did not come during the three-hour window they gave me. I had to then reschedule for May 26 and they once again failed to show up during their three-hour window. I will find another company to work with.

Nathan, provided great service for a routine AC maintenance. He explained and recommended a service, he and his partner showed up on time and were very efficient performing the work. I highly recommend Jim Needham Heating, Cooling, Plumbing and drain company.

Our technician, Jerid, was great! He was right on time (same day appointment!) and fixed our clogged sink and garbage disposal and made other recommendations for improvement. He was terrific at explaining everything and walking through all the fixes and updates.

Tyson Duran was excellent providing me with a new water heater. He showed me why it was necessary and finished the job the same day. I will definitely use this company again and will request Tyson if possible. Thank you for everything!!

Rich showed up and diagnosed our problem quickly. He checked our entire system outside and inside. He fixed our unit within an hour and did not try to sell us anything we didn't need. Rich was also very friendly. I will definitely call this company when I have my next plumbing issue.

Jerid was exceptional at diagnosing our leak. He was very clear with us about what it would take to resolve our issue and did a fantastic job including cleaning up the workspace after the job was completed. We will definitely be using this company again for our future plumbing, heating and cooling needs. Thank you Jerid!

Richard was prompt and trustworthy and very knowledgeable. He explained everything and went over the entire system. Very satisfied and will make Needham my go to!

I had a leak from my shower valve and needed it replaced. I called Jim Needham's in the morning and not only did they have a fitter here that day, but it was also fixed same day too! Brady was incredibly professional, on time, knowledgeable, and was great with my dogs while doing work. He went the extra mile trying to get an older cartridge to fit, showing me the cartridge I needed, and I thought he did great work. He consulted me every step of the way, was open to all questions, and organized. I've worked with so many fitters/contractors in general that have been lacking that it was a breath of fresh air to have Brady this time and I hope to again in the future. Their prices aren't the bottom of the barrel, but they're reasonable for the warranty and quality of work performed. I highly recommend Jim Needham's and Brady to anyone needing some work done!

Jeremy did an outstanding job replacing a broken pipe. It was in a very difficult to reach area, and Jeremy showed assume serious grit, determination, and skill in getting it replaced and properly welded.I'll be sticking with Jim's service, as this is the second job I've had them do of such high quality. Last year Ben replaced our water heater in record time, again with a very high quality of work, and taking the time to explain exactly what he was doing and why.

More than another 5 star review.Roy provided the definition of excellent customer service. I had an emergency issue with my boiler and was able to get an appointment same day! The day before snow. Roy was able to quickly assess the issue and fix the problem. He also took the time to explain the issue and answer all my questions. He explained this fix was a bandaid for a bigger problem but did not push the sale. I really, really appreciated that. We discussed a few options for longer term fixes. Still not pushing any sales! Gave me a quote for each option we discussed then let me decide while answering my questions. This is great customer service.I ended up going with the full replacement to have peace of mind for the next 10 to 15 years. He went to the shop to pick up the parts and install. Still on the same day! My boiler was working again with a long term fix on the same day. He worked with my time and budget while answering my questions the entire time.I work in IT and provide customer service every day. Roy provided amazing customer service in all aspects. I've already booked my autumn boiler tune up with them and will recommend them to all my friends. Call them, you will be glad you did.

Jerid did a great job cleaning and servicing my tankless water heater and educated me on various aspects of my plumbing. Competitive pricing as well. Highly recommend.

Technician Jeremy Knight came out to my house to troubleshoot my sump pump and did a thorough job assessing the unit. He was professional and very helpful. He got my pump in working order with great tips on future issues to watch out for.

Daniel was amazingly prompt, helpful, and professional when I thought I had a coolant leak in my AC Unit. I would use their services 100/100 times again, and plan on doing so if the need arises. The receptionist (who’s name is escaping me) was also wonderful!

I’ve used this company four times in the last two months to repair plumbing and heating issues. I’ve been extremely pleased with their expedited response time, attentiveness, professionalism and workmanship. Steven Lawrence, Jeremy Knight, and Nathan have all been great to work with!! I highly recommend this company!

The issue was identified and fixed same day. We needed a large amount of work and it was done quickly and without issue

I had a bit of an emergency, trying to replace a faucet. Shutoff valves were old, and no longer working. I had to shut the water off to the house to try to replace those valves, and I couldn't get the old ones off.Needham was abe to send a plumber out the same day, which was great. Nolan was personable and knowledgeable, and did a fine job. He bought a new faucet (Needham won't warranty a faucet installation unless they suply the faucet), and installed it and the needed shut off valves, all within 3 hours. The faucet install included the faucet shutoff valves, but not the dishwasher shutoff valve. Nolan replaced that valve too, no charge. Nolan also did a full house plumbing inspection, and gave me a few things to address down the road.I thought the price was a little high, but not that bad. I needed a plumber the same day, and Needham sent one the same day. That service is worth paying for.I will definitely reach out to Needham the next time I need a plumber.

I highly recommend Jim Needham plumbing and especially Jerid Burgett, who did an outstanding job fixing my pressure relief valve. He was very professional, friendly and helpful. He came in the next morning after I called and solved the problem in less than half an hour. He also gave me some valuable advice on how to prevent and detect future issues in my basement. He really went the extra mile to make sure I had water and peace of mind. Thank you, Jerid, for your excellent service!

Mike Dolce was excellent in the services he provided. On time arrival and finished the job in time he estimated. Also very professional and cleaned up the area he worked.

Darion was very professional. Went above and beyond as far as professionalism and service! He even caught a pipe that we didn't realize would have caused massive damage in our basement. Made sure there were no leaks eaks before he left. He was also very personable. Thank you!

From start to finish we had a wonderful experience with Jerid. He explained everything he did and gave us different options. He ended up doing more work than what we thought we needed, but very thankful he found the other issues and fixed them as well. We will definitely use Jerid in the future. Thank you

Service was excellent. Emergency situation on a Saturday and they were there in 1 hour. Stephen was excellent. Talked me through the issue and how he planned to fix it.Recommended we bring in a restoration specialist and referred me to one.Everything was finished in two hours.Highly recommend.

Jeremy was very professional and thorough with his explanations. When fixing my water heater Jeremy noticed that some of the venting above the water heater was not done correctly and was creating a dangerous situation for the household, Jeremy went out of his way to fix the problem. He could have easily just walked away with his job being completed. We are customers for life.*Called right back**On time and fast service*

Needed a flange installed for a toilet. Also needed new water shutoff for that toilet. Trusted Josh so much that we decided to also have him replace our failing whole house main water shutoff. Josh was super friendly and professional. He really explained what was needed and how it would be done, even presenting different options with different prices. I will definitely use Needham Plumbing again—they are my new plumbers. And Josh is a 15 out of 10!

I would highly recommend Jim Needham! Nolan and Gage were excellent! So professional, diagnosed the issue and quickly resolved it and explained all options really well! If needed, would definitely call them again!

Great service, they were able to send someone out the same day for our water heater leaking. Nolan was very friendly and professional and gave us a lot of options for the most do and need to do projects ahead of us. Definitely recommend!

I worked with Tyson on resolving a leak with my water heater. He was incredibly knowledgeable and the work came out very well. I got a few quotes and he was able to work with me on the price while providing top tier service. I cannot recommend the team enough!

Nolan was very knowledgeable and courteous. We were able to get a same day appt! The prices weren't the cheapest but worth it. Thank you

Steven was so wonderful & thorough! I had another plumber come by twice and quickly look. Steven was determined to get to the root of the issue and made sure I knew everything that was going on throughout the process. He was great to work with, very knowledgeable and made me feel at ease!

Raphael spent extra time explaining each detail of his assessment of my HVAC system and what it needed. He was really personable, professional and thorough. Highly recommend

He was very kind and helpful I was so happy when he was able to get the part that I needed and found it under warranty. He help me getting it expedited from the manufacture, and my sensor will be here in two days that for sending him.
Carrie

Raphael was very knowledgeable and courteous. Definitely recommend his services. Understood and empathetic about my unique predicament.

This company has been the best I’ve ever used, from the quick and professional service to the friendly customer service. Definitely get the membership because it saves you so much time and money in the long run

Jerid came to the house to locate a leak. The diagnostic summary was a bad stop waste valve for the sprinkler system. After quoting the fix for the problem, I proceeded with more quotes.I did receive a call from Jim, the owner, stating the quote I was given was not correct and giving me the correct price. I feel this was a very fair quote for the problem, but ended up with someone else. I will still consider this company for future needs.

I called several places to find a soonest available plumber for a waterline leak that was soaking the subfloor on 06/18. To make matters worse, the water was leaking by the shutoff valve as well. Jim Needham said they had someone who could be out between 2-5pm on the same day. I received a text that the plumber was on his way at 3:42pm. As time neared 5pm, I called to see what was going on and was told he was held up on another job and they would need to reschedule for 8-11am on 06/19. I was told the plumber had a 45 min job prior to ours and to expect him at 8:45am.I called at 9am, when nobody arrived by 8:45am. They said his job was taking longer than expected and he would be out shortly. I received a text at 9:23am stating that another plumber was on her way. 11am rolled around and there was still no plumber.I called another company that said they could be out within 30 minutes. So, I called JN to cancel. As I was on the phone with them, their plumber pulled in around 11:30am. I had to tell her we were going with someone else who was already enroute.She was, understandably, mad and said she was called in on her day off. I apologized and said I did not think they were going to show again and that the leak was urgent as it had continued to leak overnight and into the day.

Called Jim Needham when water heater went out and couldn’t be more satisfied with the service. Phone call answered on first attempt with a quick response that worked around my schedule. Shout out to tech Nolan M. who was polite, professional and competent. Provided multiple solutions and never tried to upsell unnecessary products. Now my go to HVAC and plumbing team and highly recommend.

Brian was incredibly professional and efficient. He identified the problem immediately, but was thorough to explore and make sure we had no leaks or other damage. He also did a free inspection of all our sinks, toilets, faucets, and showers to let us know if there was anything to keep our eye on. I highly recommend Brian!

They had to come replace the toilet 3 times! Terrible quality. Then the company they recommended to rebuilt walls and flooring was absolutely terrible. Will not use them again.

While the news wasn’t good regarding my AC and furnace, he was very professional. I have worked with the company before and their technicians are always a pleasure to work with. I will definitely be contacting them in the future!

I experienced a clog in my kitchen sink. After trying to drain clean with chemicals and plunging for 3 days unsuccessfully, I decided I needed to call for help. I found Jim Needham Plumbing through google but it was really the reviews that pulled me in and I reached out to them on a Friday morning. I received the phone call back within the hour and had an appointment set for the next morning (no urgency needed for my issue). Isaiah arrived at my home within the first hour of my appointment window and was able to walk me through what needed to be done on the drain. Isaiah was not only professional but super friendly and respectful of my home and my family. I appreciate the way he walked me through how things were supposed to work under the sink and showed me what was wrong with the plumbing that had been there for years prior. Isaiah was able to give me the information I needed and I was comfortably able to make a decision on the resolve. He took a complete mess and turned it into a clean and mess free plumbing. He educated me on how to maintain the sink area going forward and gave me some advice on a new faucet. I cannot thank Isaiah enough for making this situation much easier than I originally anticipated. Isaiah deserves a raise and he is an amazing asset to your company. Thank you for everything!

My family has used Jim Needham services multiple times. For each service we were treated fairly, the service was first class and employees (3) that visited my home were polite and efficient

Jeremy knight is a gem of person, knows his job well and understands what the issue is, works and does an amazing job, I always call him and the best person to all plumbing needs.

A truly professional, knowledgeable, and no upsell company!I had another plumber out from another business to check my tankless water heater for an off-smelling odor. I was essentially told my main water supply was corrosive and I needed a $6k home filtration system to keep my water heater from imminently going kaput.I called Jim Needham for a second opinion and within one hour another plumber was at my door. The plumber’s calmness, technical depth of knowledge, and professionalism assured me that no emergency work was required, only a flush of my water heater and regular maintenance.I fully trust this business again for my future plumbing and HVAC needs!

On February 8th, Steven installed a new hot water heater in our house.At all times, he was courteous, professional and efficient. He was able to answer all our questions, and address our concerns.We were impressed by his efforts to keep our rugs clean and dirt free.Steven is an excellent representative of the Jim Needham Services Company, and we highly recommend him for any service needs.

This company works hard, cares about their customers and stands behind their work. Ross in particular was very helpful, competent, professional and communicated well throughout the repair work. I highly recommend Ross and his company for all your plumbing issues.

Technician was very informative, and answered all my questions. This service call ended with out any repairs. I feel that this is a very trust worthy company.Parker the technician was awesome.

We have used Jim Needham 3 separate times now for plumbing issues in our home. We’ve always been blown away by their professionalism and customer service.

Justan Comeaux came out and addressed the problem I had with leaky pipes, offering me a variety of options and recommendations. I'm happy with how quickly everything was resolved and the quality of the work done.

Brady showed up early, absolutely professional service. Figured out my problem, reset the brain, and BOOM! I had hot water.Thank you Brady.Sincerely,Daryl W. Lee

They were excellent and informative. They came prepared for things I had requested. And I m doing further business. Which I was anticipating and they did not push me into any decision I made which I like great to do business with open and straightforward.

Had an excellent experience with the tech that came and repaired the A/C system and it has been running great. We feel at times it is running better than in the past.

Nolan and Cody were very professional.They did a great job on everything from explaining the process to the install.Very professional and fast at getting the job done. I will definitely recommend Jim Needham to everyone I know.Thank you the professional job and the hard work that was done.Thank you again

I recently called Jim Needham for a hose bib repair for my exterior hose and the technician Darion quoted me $700+ for the repair. When I declined his service due to price, he became hostile and defensive. I felt I was trying to be taken advantage of due to it being a plumbing emergency.I instead contacted a local plumber to get the job done and they completed it for MORE THAN HALF the price ($225).Do your research and get multiple quotes before deciding to use Jim Needham Plumbing.

Darion was outstanding! Very well educated on my issue. I will definitely call you for all our hot water tank service.
Thank you so much!

Isaiah was outstanding, professional and efficient. I called the company Friday afternoon and got an appointment for Saturday morning. He was here early and the process was smooth. He even took care of a couple other minor issues for us while he was here. If you need plumbing service I’d highly recommend these guys.

Jerid Burgett, plumber, was exceptional in diagnosing two issues, explaining the solutions, and remedying each of the two problems. He was transparent about the costs to me, and gently justified why certain measures needed to be completed to assure that the job was done correctly. Jerid was personal and open to my asking questions during his work. I give him top marks!

My tech was Jerid Burgett and he was awesome. Cam in and got the job done in less then an hour, walked me through what all he did step by step, and answered all my questions. Great service.

this company was amazing very upfront with everything. Daniel and his apprentice were amazing very professional and Daniel was very knowledgeable. I am hoping I can request Daniel to come out if i need anything else.

Needed a plumber for a leaky kitchen faucet line after I tried to DIY a water filtration install. Justan stopped by next day and quickly diagnosed the problem (old seals). Bought a new faucet and he was back next morning. Only one previous plumber experience, who was clearly knowledgeable, but was gruff, dismissive of my questions, kind of rude, and probably had been in the business too long to remember there is some level of custom service required. Justan was quick, efficient, on time, personable, answered all my questions. I didn’t get other quotes but invoice felt reasonable for work. I got the sense they weren’t the cheapest nor most expensive, but they reiterated standing by their work with 2 yr warranty. Also, the company is based in Louisville and I like supporting companies in my town. Would use them again for any ad hoc plumbing or HVAC work. Can’t really argue with a 4.9 rating on Google.

Nolan was our tech and was very professional and informative about everything. We had a great experience and will definitely use them again. Nolan’s customer service was top notch and was a very pleasant experience all around.

Called a few different plumbers and Jim Needham stood out. Their price for the work was reasonable despite coming out on a Saturday (they were 1/3 of the cost quoted to me by another plumber).The technician that came out, Jerid, was also helpful, friendly, and professional. I felt like he was trying to help me solve my problem, rather than seeing my issue as a money making opportunity like the other two plumbers.He got the work done same day and I’ll be calling him again for any future work.

Our pilot assembly broke on the water heater and I couldn't get the right part before going on a business trip. I called JN and told them exactly what the issue was, what needed to be done to solve it, but they refused to give a quote. They sent someone to the house, where they quoted me $800 for 30 minutes installing a $70 part. I have an ivy grad degree, work in finance for a coastal firm, and don't make anything near that hourly! He then told me that if there was additional work, it might be a $1500 bill, but--surprise!!--they could install a new unit for not too much more than that. And they were ready to do so on the spot.Long story short, they are going to try to get you to buy new equipment so they can make $$x10.

2nd time using Jim Needham. Requested plumber Ben for the appointment, as he was so competent and professional doing a faucet replacement on his last service visit.We had a few plumbing issues this time out, and Ben showed up on time, rushed nothing, did meticulous troubleshooting, repaired more complicated issues as needed, and didn't overcharge when a simple fix was all that was required for one of the issues.Not only is Ben a great plumber, he's a great guy, as polite and professional as can be.Five stars well-earned, just like the first time he was here. Outstanding.

Company was EXTREMELY responsive, the tech (Nolan) came the same day, listened to my story of woe (possible frozen pipe) and quickly determined that was NOT the issue (thank goodness). He determined I needed a new faucet, didn’t try to upsell me or insist on installing himself, or perform a host of unnecessary diagnostic work just to drive up the cost. Very honest and friendly. Highly recommend.

Isaiah and Joshua were both out to my house for a cleaning from the house to the sewer. Isaiah did the cleanout work, and was absolutely great. Friendly and professional.Joshua came out to run a scope down the line, and show me what the issues are on the line. He identified the problem areas, and showed them to me on the system. He provided me a recording of the scope, and created no pressure to have to act immediately on it, or do any kind of more expensive action afterwards. It was refreshing to be in a no pressure environment when dealing with a repair team. Just clear information, and what I could expect moving forward.

Ben Dearborn is very professional and knowledgeable. Answered every question we asked. He fixed our sump pump. Would definitely recommend the company.

Alex Wiedman was able to get us in a day earlier than expected and was able to get the part we needed and fixed within minutes.

Water leak under kitchen sink. Yep now I know how many times we use a day. Josh came out and fixed our leak, explaining what he was doing and why as he did. Thank you for the prompt fix and great service.

Very professional. Nolan was the man! Took care of all of our issues and was very friendly and clean. These folks are now our go to for any plumbing needs. Highly recommend.

We had our water heater go out, I called Jim Needham and they had someone out that Monday. The guys was super professional and walked us through everything in case this happens again and was super kind. 10/10 would call them first again

Jose was great and very knowledgeable! Always go to Jim Needham for your HVAC and plumbing needs! You won’t regret it

on time, work done as promised, no additional fees, clean and courteous, Zollie and Ian are top notch! Just a bit pricey, no compliants.

Incredible service! Isaiah gave his honest opinon and advice, he really helped ease the chaotic situation we were having at home. Highly recommend Jim Needham for any service!

Nate was professional and knew what he was doing, unfortunately he could do only so much with my situation, but I have the satisfaction of knowing the direction I need to take

Nolan was very knowledgeable and professional, he gave us a great deal and did a great job fixing our faucet leak. Great company and will be using in the future!

Awesome job. Ross made sure to explain everything to us and was a standup guy. Very professional and he takes pride in his work. Thanks so much!

Ben spent a good amount of time trying to trouble shoot my problem. He was very nice and genuinely concerned.

Darien Sanchez is the knowledgable and skilled technician who rescued me from the major plumbing problem that had plagued my bathroom for nearly two years. Plumbers from two other companies had given up, telling me the problem could not be repaired, the entire system needed to be replaced, and replacement would cost upwards of $5,000.00. Darien trusted his plumber's instinct, located replacement parts in Paris, France, replaced only what no longer worked, and brought the system back to life for $2,400.00. His work was clever, efficient, thorough, and timely. Darien is a great asset to his company and he is the reason I will use Jim Needham for all my future plumbing needs.

Jeremy was awesome. Very knowledgeable and friendly. He explained things throughout the process and tried to investigate every option to repair my shower. Highly recommend!

Our boiler quit on Christmas Eve and all the Fort Collins based companies were unresponsive. Jim Needham Plumbing was able to send Roy, their boiler expert, out to diagnose the problem and get it resolved. He was great! Courteous, professional, knowledgeable, efficient, and effective. He was able to diagnose the problem and get it resolved quickly. He gave me good advice for future management of the system as well. Cost was very reasonable.

Nolan and Brady were very good!! They really helped me and explained everything as they did the work. They found problems I didn’t know I had. I’m so grateful for them, they came in and saved me! Brady is an awesome addition to your company both Brady and Nolan are the best. So so blessed to have them in my home today thank you

My tech Ben was informative, quick and friendly. This was a painless experience. I would refer him to all my friends and family

My water heater was not working new years eve. They were able to come out same day after cancellation. They found issue was popped gfci pretty quickly. No charge!! I was very surprised and pleased. Techs were very nice and knew what to look for. I have added Jeff Needham to my contacts for future needs!

Ben was an efficient, friendly, and concise technician. Transparent repair process from start to finish. Technician arrived in a very timely fashion and the repair was assessed and completed the same day. Highly recommend!

Highly recommend! We have had a few different plumbers over the last few years and JN is by far the best around! Ben and his crew are amazing!

Darion was respectful, fast, and easy to talk with. Job was done quicker than expected. Would absolutely use these guys again

I called Jim Needham on the coldest day in years (-24 deg F) right before Christmas as my furnace had stopped working. They showed up a couple hours later got it running and gave me an estimate on a new furnace and A/C unit. Price was reasonable and a few days later, Roy, Shawn and Jose showed up on time and installed a new furnace and A/C. All 3 were very professional, answered all of my questions and got it done in a day ( including new duct work in places and removing unused humidifier). These guys were great and I highly recommend them and Jim Needham Services!

Jeremy was amazing. He took his time to diagnose before snaking and really made sure I received the best options for my situation.

Nathan was excellent. His customer service was outstanding. He was on-time (early, actually), professional and knowledgeable. He quickly resolved the issue I was having with a leaking PVC pipe connected to my furnace. He was genuinely concerned with providing quality service and went above and beyond to do so. I would recommend him in a heartbeat!

Great and professional service! A couple weeks ago, we had an unfortunate slab leak in our kitchen caused by old copper pipes beneath our hardwood floors. Within two days, they sent someone out to look at the issue. Jerid was our plumbing tech and he was able to identify the leak pretty quickly, walking us through the diagnosis and our options. Then the actual repair began, which required an intense amount of manual labor (hardwood floor and concrete removal). It was two long days of hard work, but Jerid (and Gage, his assistant on day two) got it done efficiently and quickly, keeping my husband and I posted every step of the way. They took great care in getting the area back to normal and even disposed the leftover debris, sink and dishwasher (both of which were old ... it was not worth the re-installation effort). A repair of this magnitude is never easy to process, but they made the experience much less overwhelming. We would definitely use Jim Needham services again in the future!

Great service, knowledgeable, professional, friendly. They diagnosed the problem, explained the issue, were up front about the pricing, and fixed the problem promptly. No hard up-sells, just honest repairs. Highly recommend.

Isaiah was kind and very helpful. Helped find a break in my pipe that I missed and came up with a more efficient way of handling my issue than what I was doing. He helped give me tips along the way, and explained in detail of how my system works (I had a vague understanding before, but now things make a lot more sense). I would be happy to work with him and the company again! (I VERY rarely give full scores in my ratings, great job!)

Customer service is outstanding having ran high end hotels for years they are great. I did 4 stars because I feel they are more priceyAlso as I prior owner over 2 large salons and 24 employees I always kept pricing fairMichelle at office and Mick and zolie were above and beyond

Isaiah was awesome! We had a pipe burst late one afternoon. He came out first thing the next morning & was able to fix everything. He went above and beyond to repair parts of the pipe that hadn’t broken yet, but weren’t up to code. He even shoveled our front walkway. He educated me as the homeowner on what he found & how he planned on fixing it. And even though he had to cut into the drywall, he left the area around cleaner than he found it. I would highly recommend using Jim Needham, and Isaiah.

Richard was great!! Timely, fair pricing and quality work. Will definitely use Jim Needham for future work!

Justan C. And Daniel T. Both did a fantastic job! We called in the morning and by 12pm had both techs out working on installing new thermostats and new water heaters - can’t beat that!

Jim Needham Plumbing is an excellent company to use for your plumbing needs! Darian and his apprentice Nolan installed a coupleof new toilets in our house today. Excellent work!Needham plumbing gives you a 3 hour time window and gives you great communication leading up to the service call.Ask for the yearly business plan. It gives you a discount on work done and allows for an inspection every year for like $180.Great company to do business with!!Thank you!

I would highly recommend Jerid Burgett . He is very thorough, explains everything he has to do and very kind and professional. He did a great job. I’m so Blessed to have had him come out. Thank you Jerid for all your hard work. YOUR EMPLOYER IS LUCKY TO HAVE YOU!!!MAY GOD BLESS YOU ALWAYS

I was interested in getting a quote for the installation of washer/dryer hook up in the basement of my home. Having had a great experience with this company & technician~Jerid~ once before, I became a repeat customer & glad to be.Jerid knows his stuff & is great at explaining, in addition to being just a super nice person! I hope to be moving forward with this project asap.Thank you, once again!Jake, Melinda & MonicaPepper Pike Drive

Brady was awesome, went out of his way to fix smaller issues without charging. Very knowledgeable, polite, friendly and will definitely use his services again if needed.

Isaiah was a polite and knowledgeable technician. He was able to locate the problem and fix it quickly. Best part was he walked me throgh the repair options. I would get his services again.

Jeremy was a pleasure to work with. He explained everything throughly and gave me all the options. Took his time doing a great job.

Responsive business, easy scheduling. Priced multiple options upfront. And most-importantly, my experience was a quick assessment of the leak and repair with excellent/clean craftsmanship

Ten Stars☆☆☆☆ This company is trust worthy. I was so impressed with the excellent work done by Isaiah. He fixed 4 plumbing problems in my home. In one day. Im so very thankful ! Pick them. You will be in good hands.

My dad lives in an older mobile home and unfortunately experiences some issues with frozen pipes when temps drop like they did in December. This company shows up, without fail, every time. They do such a wonderful job and are always pleasant to deal with. Highly recommend these guys!

Isaiah Uballe was very professional, friendly in manner and accommodating. I appreciate his job done on time, tidy and efficient

Our technician Nolan was a very nice young man . He was very courteous,knowledgeable,and professional. We would definitely hire him again to service our home plumbingneeds.Sincerely, Mary R.

Both times I’ve needed plumbing assistance I have had nothing but the best, thorough service from Ben.

These guys did a good job. Very well trained. Understood the system well. Used instruments to read the system vs just guessing

We had concerns for a leak in the gas plumbing to our oven and they had a person available to come over right away and went above and beyond to make sure there were no leaks in our system. They were super nice and professional on the phone and in person. Highly recommend!

I made an emergency appointment for a leaking drain pipe. They told me they would be at my house between 2 and 5, I made the appointment at 10:30am. They called me around 5:30 and said that they left a voicemail at 2:20 telling me that they couldn't come, but they DIDN'T leave a voice mail, they never called me until after my window had closed, and they contacted me through NONE of the other means that they notified me of my appointment, text and e-mail. Had I known, I would have hired another plumber.

If I could give 6 stars I would.Not only was I contacted within 10 minutes of requesting service, the rep I spoke with was incredibly nice and said he would get someone over to me during the first window the next day.Our issue was a clogged main line with lots of backup that flowed up into multiple rooms on the main floor as well as a toilet that we were unable to successfully reset and replace ourselves (without leaking when flushed). The issue got worse overnight and I called back to the office in the morning. The rep, Dennis, told me he would talk with the technicians and do all he could to get someone headed my way soon. Five minutes later I got a call that the tech was on his way. Go Dennis!A great first impression of the company and many props to Dennis in the office. Nolan really helped pull this review up to the 5 stars. He went way past above and beyond. He was a very polite and kind human and very patient in explaining the work he would do, the issues that were found (and he found many). He also patiently waited as I relayed the scope of work to my partner- we go 50/50 on all the work done in the house and I wanted to ensure he was kept fully in the loop while he worked from his company office. Throughout the day Nolan never wavered on his kindness, professionalism and patience - I also asked a lot of questions and he never made me feel rushed, embarrassed or bothersome.Nolan would check in regularly on how things were going, what he was working on and what was up next. The previous homeowners diy’d a lot of the plumbing work and there were many issues. Before doing anything that deviated from a previous discussion regarding scope of work, Nolan would explain the new issue he found, his suggested remedy and he would wait patiently for direction to proceed or not.With all the additional work that was being done, there was reasonable and understandable concern it would affect our total amount due at the end of the project. Professional plumbing work is important and can be very expensive. Nolan and I had discussed an estimate before any work began (and before any of the additional problems had been discovered). At one point, I requested he not do the additional work suggested at the time due to various factors, one being the cost, and at that point we discussed a reduced estimate based on several circumstances. Despite all the additional issues found, time spent on this project and extra tasks, Nolan stuck to that discussed estimate and that was what we paid at the end. We also have a 2 year warranty on the things he fixed which is really awesome and an ease of mind.We were very grateful for that payment piece but mostly all of the incredibly hard work done by Nolan. He did much more work than I’m sure he planned on doing but he did fabulous, stayed ever optimistic and conducted many post-work checks to ensure everything was set before he left.He really did go farther than above and beyond and we couldn’t be more grateful he was our technician for this issue. We will call for him specifically in the future if/when another issue arises that can be fixed by professional plumbing.Nolan has ensured Jim Needham Services has a lifelong customer.

I've found my new plumber! Tyson and Josh were great to work with. Showed up on time, were professional and courteous. Did exactly what they said they were going to do. I would definitely recommend Jim Needham Services.

We've had quite a bit of plumbing done by Jim Needham over the past year and I'll start off with the positives about this business. They seem very knowledgeable and do good quality work. The guys they have sent to my house have always been respectful and personable and they are always able to send someone out quickly. In particular, Ben was here this week and he was excellent. Zolie was also here 2 weeks ago and was really great too. I've always felt comfortable having their people come to my house.However, they do charge quite a bit more than other plumbers. We had them out to clean out our sewer line this week and they determined it needs to be replaced and quoted us $22k. They said they could not offer a guarantee on the cleanout because the line needed to be replaced. We got a second opinion from someone who specializes in sewer lines and they said the integrity of our line is completely fine, it doesn't need to be replaced, and we just needed the roots cleaned out. The second opinion said twice this week he was called to give a second opinion after Jim Needham determined a sewer line needed to be replaced, and both times the replacement was not actually necessary. He also quoted us $8k-$11k to have our line replaced rather than $22k. We then had to spend $300 more today to get the sewer line cleaned out again by someone who removed the roots. This business was willing to offer us a 90-day guarantee on the clean out.I initially posted a 2-star review after this experience, but Jim called to address it and offered us a refund for the clean out and the inconvenience of having to take additional time off work to get the second opinion and second clean out. I appreciated this gesture, and although our sewer line experience was not good, they've done a significant amount of other indoor plumbing work at our house that has held up very well.

I am so grateful that Brian took care of our repairs. Not only did he help us with two new toilet installs, he went above and beyond to catch some issues that would have cost us thousands down the road. Thank you Brian for your excellent and knowledgeable service, kind professionalism and your commitment to providing the best solutions for your clients. We are so appreciative!

I have no idea how the cost compares to other plumbers, since I don't frequently need to call a plumber, so I won't comment on price, except to say that it seemed a fair amount to have somebody come to your home and perform skilled labor.We had a small and very slow leak, detected by our electrician in the ceiling of our basement. On Friday afternoon we called JNP and they had slots for us Sunday or Monday morning so their availability was great (as this was not an emergency). I don't know if they provide emergency services as we didn't ask.Dan showed up, on time, and was extremely professional, courteous, proficient/efficient, and an excellent communicator. He wore booties to protect our floors. He identified the leak, showed us a video of it in action, described what the repair would be and said that he had all the parts he needed on his truck and could fix it right away. He gave us an estimate of the cost and warned us up front that we would need to repair the drywall he would have to cut out in order to perform the repair. He got right to work and fixed the leak in no time. Dan is the model of a good field technician. I immediately felt comfortable having him in our home and trusted him.To the owner: Dan is an exceptional representative of your brand and he deserves kudos. Because of him, you will be the first business we call if we need plumbing services in the future.

Isaiah, Daniel, Jose and Alex were all the utmost professionals along with doing an exceptional job on numerous plumbing updates and a complete furnance replacement. Very happy with the men that provided the service and the overall products provided. Thank you!

This company helped us in a pinch! Ben, our technician was honest, knowledgeable and personable. He cared for us like a family member. Would highly recommend them!

We had an excellent experience with Roy at Jim Needham. He was very thorough and explained everything. His manners were impeccable and his patience was envious. Because of his efforts, we aren't without heat during this negative temperature cold snap. Thank you. Also thank you to Tori who fielded my frantic call and kept me informed about when Roy would be here.

Nathan came to do an AC unit inspection and performed condenser debris clean out for optimal performance & was as usual with this company thus far professional, and helpful.Thanks guys!

Jerid was very professional, friendly, and respectful when performing services in our home! Using his experience he was able to identify the issue we were having and fix the the problem.We are 100% satisfied with the services provided.

We were having issues with an upstairs and downstairs bathroom where the shut off valves kept popping on the cold water side every day, between the two bathrooms. Nolan showed up in less than an hour and was quick, efficient and very personable. I would definitely recommend Jim Needham Plumbing. This is the second time we've used their services and we're very happy we did.

Nolan did a great job! He installed a brand new water heater and knocked it out of the park. We really appreciate the work he did and how professional and friendly he was towards us. Thank you!

I had the best experience today with our plumber Jerid. The service was the best. He kept me informed through the whole repair as to what he was doing and why. I highly recommend Jerid!!

Isiah was great. He was honest and helpful about what needed done and friendly.

Nolan helped me with a faucet replacement and did a phenomenal job. Thank you I will use your service again.

They sent a technician out NEXT DAY to check my a/c system. Super friendly, thorough and professional. Highly recommend!

We called for an unknown leak on a Saturday at 11. They told us they could have someone out between 12-3. Darian arrived during that time period, was friendly, professional, found the leak and repaired it all
By 5pm.

I was able to book an appointment same-day and they were available earlier than expected. Helpful and informative and worked efficiently.

Isaiah was very friendly and knowledgeable. He was able to fix all issues quickly and efficiently. I had my tankless water heater replaced last year with Zolle and I didn’t think anyone could be as nice as he was. I was wrong. Jim Needham seems to have a knack for hiring friendly, knowledgeable people. I’ve recommended them to friends in the past and will continue to do so.

Woke up to water on the floor and raining down to the basement. Ben came out to the hpuse and quickly helped identify the issue and made recommendations on how to repair.
Thank you

Nolan showed up and took care of all my plumbing needs. He was knowledgeable about this work and talked me through the process and fees. I would definitely use again and refer business to JN Plumbing. Thank you for your great work.Phil Peralta

Amazing service, professional and kind. We have used Jim Needham Plumbing before and always have been impressed with the timeliness and knowledge base and professionalism of their plumbers. Today is the first time we used Jim Needham our HVAC, furnace and heating needs when suddenly then temperature had dropped in our home this morning. We were able to have the exceptional Nate come out and assess everything and found 3 different parts that were in need of repair. He explained it all very clearly so that a layperson could really understand what was happening and he did the repair today and by the time he left our home was warm again. Thank you for providing such excellent, professional and reasonable service when the rest of the world seems to be falling apart and doing everything subpar. If you’re having a plumbing issue or an HVAC or heating or cooling issue in your home call Jim Needham‘s group. They are all great!

Nolan is an absolutely amazing person and I loved working with him. He's one of the most honest and personable people I've came across and I would recommend him to anyone in the future. Nolan got right to work as he stepped inside, gave me an honest price breakdown, and some tips and tricks for preventative maintenance. I rarely write reviews, but Nolan deserved one. If you're going with this company, ask for Nolan! Thanks man!

All of the professionals were polite, respectful, and courteous. They answers all of my questions and cleaned up after they weee done. I would hire them again.

Today I had 2 toilets replaced by Tyson and Josh. I’d had quotes done by 2 other companies but I found these guys to be the most personable. From my first phone call to the company I received excellent customer service. Tyson and Josh were patient with all of my questions and explained all of my options during the initial visit. I did not feel pressured. I will be using Jim Needham again I’m the future.

They answered the phone and I was able to get a quick appointment the next day. Well, they had a same day cancellation so called to see if they could come over. They did, assessed the problem, gave a quote, and fixed it same day. Overall a great experience from a company I’ve never worked with before.

Jerid did a great job on our sink. I would highly recommend him to do your plumbing needs.

Isiah Uballe was very professional, knew what the problem was with the water inflow in our toilet, and fixed it quickly and professionally.

Professional, fast, friendly and knowledgeable personal. Roy was able to identify and fix the issue in a timely matter. Highly recommend them.

I’ve used this company 3 times all for different issues and they have resolved every issue every time! EXCELLENT customer service, EXCELLENT technicians every time! This company will be my “go-to” from here on out

Fast, friendly, and efficient. This is the second time I have used them and I am happy with work done.

Can’t say enough about these guys! Had to have a hot water heater expansion tank installed at a condo that was under contract. They came right out and the tech, Ben, was knowledgeable, professional, clean and courteous. He did an outstanding job. He was the best! I’ve called these guys before, and will again. Highly recommend.

Had a great experience with Jim Needham Plumbing, My wife and I got several quotes to have our sink, shower, and toilet valves and fixtures replaced and renewed during our bathroom remodel. Jim Needham came in several hundred dollars cheaper than other outrageous quotes we received so we went with them. Brian Busto was our plumber and he was very friendly and professional. There was a delay in having our water shut off in our apartment complex and he was patient enough to wait a bit for it to get turned off, other companies would have either just left or charged an additional hour for the extra wait time. No plumbing nowadays is cheap, happy to have found a decent plumber we can trust. Will use again. Robert-

My 24 year old water heater blew its top finally. I emailed the Jim Needham Services non-emergently. They called me back first thing this morning and set up the appointment for 8-11. Jerid was here right at 8, took one look at my archaic water heater and gave me advice on replacement options. Jerid was very knowledgeable, polite and professional. The new heater was installed in just two hours and ready to use an hour later. Thank you again for getting the hot water running again, especially on a -15 degree day!

Alex and Jose great job on our air conditioner replacement - including replacing the entire new unit midday when they found a coolant leak problem.

Jim Needham Plumbing came up big and fast for our family when we needed it most. Although the customer service was great at all turns, the lead tech, Ross, was incredible. His knowledge, work ethic, and empathy made a terrible situation much less so. I now know who I will call for every plumbing need going forward.

Jim was great and very friendly. He explained the issue and walked me through how he confirmed it was the issue. I really enjoyed how transparent he was with it all and felt I was getting the best service. After he finished the work he walked me through what he did and showed me the job is all completed and explained the warranty to easy any concern for future. I was extremely happy with Jim and his knowledge and service.

Zolie and Ian were informative and professional and did a nice job installing my water pressure valve!

Our technician was Nathan Hernandez. He did an awesome job. Gave us a good price.

Jerid was AMAZING!!!! He was very friendly, and knowledgeable. When there was some bad news about my warrenty he went above and beyond to help me get my water heater working again. I highly recommend Jerid and Jim Needham services. Thank you again Jerid.

Save yourself lots of money and call anyone else that is reputable. Used them twice. Once for a shower leak and once for a leak in laundry room. Shower was around $1000. And laundry room was $600 to replace the smallest pieces on a pipe. oh but he added a discount. Both times they were out here for less than an hour but it was an emergency. So I didn't have time for other options. They left me a quote for changing out a water heater. Damn near $3500. Not sure if I was targeted because I'm a female or they're just ridiculous in pricing.

Jer I’d B. came in and checked out the water heater that Darion had installed for me. They were both kind, courteous, friendly, intelligent, heck I can’t say enough good things about them! I like these guys! This will go a long way with me as a return customer!

This company is AMAZING! Honest, responsive, and reasonable! Tyson the technician explained everything to me and took the time to do all the things!!!!!
I’m telling everyone one I know about Jim Needham Plumbing. Very satisfied new customer.
Jody Larghe

We detected a leak with our hot water tank around 4:00 pm on a late Saturday afternoon. I googled “plumbers near me”, there were several to select from. I chose to call Jim Needham plumbing, because they have 390 5 stars reviews and they were open! (Which is awesome on a weekend) They offered to get a technician to me Sunday morning, with NO diagnostic fee or service call cost. Nolan arrived after a courtesy text to let me know he was on his way at 8 am. He diagnosed the problem, explained the costs and possible costs. They had a a fully stocked truck, so they were able to install a new tank and resolve our issue within 24 hours of us discovering our problem. I would say I won the “plumber lottery”. I feel fortunate to have found such a quality business from a “google search”. If Nolan shows up, you have a competent and nice person to help you. I didn’t have time to shop prices, having water leaking in our basement, but they have earned our future business. Now, I know who to call right away, Jim Needham Plumbing.

Steven was knowledgeable sand professional. He took care of our problem and I would hire him again in an instant!

Highly recommend. Called the night before and they had someone available to come out the next morning. Darion arrived and was able to diagnose the problem and fix the leak. He was great to work with, did an excellent job and was very helpful. They will be getting all my plumbing business in the future.

Dan was awesome! Arrived on time and got the job done at a good price. Will definitely use this company again in the future

I really appreciate the quality of work and creative problem solving Darion offered. We had a tricky pipe fix and dishwasher install and he did a great job figuring out solutions for both and getting the job done in a timely manner. He was professional and took extra care to protect our home. We’d use Jim Needham again!

Really nice tech. Good future maintenance information. Great price and showed up as planned.

Technician realized the issue was t in his lane, contacted the office, and got the right guy out in less than an hour.

Justan came to our home today because our daughters shower wouldn’t produce hot water out of the shower head. Justan worked extremely hard at the issue and was extremely friendly and professional

Raphael was great! Very proficient, very professional but also very personable.

27JUN23:We received an estimate for HVAC work for a basement refinish in April, and explained that it would be a couple months before the framing would be completed. The estimate was $3,000 to run ductwork to five rooms.In May we approved the estimate and applied a $2,000 credit towards the job. Last week we called and spoke with Andrew to schedule the appointment, for 27JUN23, with arrival between 11:00 and 2:00.At 1:45 I called the business office to inquire about our appointment, as we hadn’t received any of the customary text notifications regarding the employee and expected arrival time.My call was transferred to a manager, who explained that due to the summer weather, all their HVAC crews were busy with other calls.I explained that we have occupants moving in to the new space in September, and had just completed the framing work as originally communicated, and had a $2,000 deposit on the job. He apologized, and said there was nothing he could do.I asked why Andrew had just scheduled the work last week, and then not notified us. We had been waiting four hours today.Although we’ve had excellent experiences to date, dependability and communication are typically areas that differentiate top performers from the rest of the crowd.We will now be scrambling to find a new HVAC company, or hit the YouTube site to get up to speed and do it ourselves.We will likely not use this business in the future.== Prior experience ======Great service and employees. They installed our new water softener, and worked with us to track down a replacement for a defective part.The owner and employees were courteous and knowledgeable. Dennis was able to schedule the work the day after we called. We will definitely contact this business for all our future plumbing needs.We’ve had a water softener installed, purchased a new water heater and installation, and had rough-in plumbing done in the basement.

Jeremy was great, and thank you Jim. My family appreciates your kindness ❤️

Nolan was amazing! Had a shower tub faucet messing up and he saved the day! A great experience. Thanks!!!

Had an amazing interaction with Jerid! We had a significant leak on a new water heater. The water heater was less than a year old and was installed by a different company. He arrived and looked at the issue and asked if I had a warranty from the other company. After a bit of research we found that the existing system was indeed under warranty. He highly recommended that I reach out to the original company. I did so…and it turns out that I will be getting a new water heater this week.Thank you Jerid for your honesty, integrity, and coaching to resolve my issue!!!

Jerid replumbed under our ktchen sink, and cleared a difficult sewer blockage.

Roy did a checkup on our ac, furnace.

Same day service, and I know quite a bit about furnaces, but couldn't figure this one out. Roy was friendly that we did wear a silly bow tie. He did a wonderful job very professional and very helpful.

Bradey was the one who worked with us and he was above and beyond. Plus he's a nice guy. I am really lucky to have found this place.

Nolan came out and was professional and fast on top of just being very kind and straightforward. Found a few more issues and was able to quote me instantly. The original quote was already much lower than other places I had called. Couldn’t be happier with either side from schedule to the actual service all was a perfect experience.

Professional and knowledgeable. Friendly and approachable in a human way. ^_^ The work done is top notch and meant to last from inspired technicians.

My experience with service Needham Plumbing was very positive! The service was great and Nolan came as scheduled 8AM). Very nice person..went about the work and kept me informed as to what was going on. Very satisfied and would definitely hire Needham Plumbing again!

Ben is the BEST! He has done all the work for us since we moved into this house and today installed our new water filtration system and per usual he was great. Always a hard worker, in a great mood and SO helpful! We wouldn’t use anyone else!

Ross was timely, informed and pleasant. I look forward to working with him

I hired Jim Needham plumbing to put in the plumbing for a new washer and dryer. My technician was Kris Lien. I simply can’t say enough good things about this young man. He does impeccable work from A to Z. Everything he did was better than I expected. I would recommend this company and Kris to everyone for quality and price

They came to repair a leaking tub drain, that had soaked through to the floor below. Without charging me a penny, they advised me to call and get the company that installed the drain to repair their work.

They did repair the furnace and were quick to come after I called. However it seemed like a lot of upselling for services that I neither needed nor wanted. They called me after this review and did seem to genuinely hear my comments. I appreciate the follow up and hope that I have a better interaction next time.

JIM NEEDHAMIt was a seem less experience from start to finish. My email was addressed with a return call with in 30min.Nathan Hernandez made the service visit and was friendly professional and informative explaining each step to me & also what was needed. I would be happy to request him next time.With this positive experience I didn’t hesitate to join the monthly membership.What a peace of mind.Thanks so much!!

We are extremely happy with Steven's service. He told us what he was doing and why. We would definitely ask for him in the future, if needed .and recommend him to our friends and family.

I could not be happier with this company. I had a strange noise that kept happening in my house and could not figure it out. I called Jim Needham Plumbing and the sent over Darion and he quickly figured out the issue and had a pressure valve installed. He was so so so great. He didn't mind explaining stuff to me and showing me exactly what was going on. I will call this company going forward I just hope they continue to send Darion.Thank you for everything you all do and hiring such great folks,Jody

Jim Needham Services went above and beyond for us in an very urgent project. We were supposed to close on selling our home on a Tuesday and during the final walk through on Monday, a water leak was discovered. The leak had gone into the basement and required a 4 day dryout and drywall repairs. Since we were out of town, Tyson called me to help walk me through the changes that needed to happen in order to fully fix the issues. He came out immediately for an estimate and had the job done the very next day in order for the drywall and mitigation guys to come out and help get the mess cleaned up. I will never be able to thank you enough for your quick work on this project in Arvada, Colorado.If you are considering using this company, I HIGHLY recommend. Thanks, Tyson and team!!

He was very helpful and respectful. Helped us make the right decisions on our problem. Thank you!

Parker was terrific! Kind, knowledgeable, courteous, and efficient. Deep appreciation for the experience.

Had an overall great experience with Jim Needham Plumbing. Our tech was Abram and he represented the company well. He arrived on time, was very personable and friendly, the price was decent, he cleaned up well and wore shoe covers in the house. Not only did he fix the problem, he gave helpful advice around the house for preventive care. As a new house owner, that was super helpful. This shows me that there is a lot of integrity in their business. This is a service that respect the art of house maintenance and care of plumbing, not just trying to get my business.Small details I appreciate: their website is easy to use, fast response to yelp quotes, emails, and phone calls. I like their texting/email system for confirmation and tech arrival. I also got a phone call before tech arrival. I like how the techs have a tablet system to quote, showing that their pricing is set for each type of service, not just a random number. Overall, very professional for a small local business. I totally recommend Jim Needham services.

I couldn't be more pleased with the work Jerid did today he is Awesome!!! He did a repair a year ago and he always dose a good job. I Will continue to call jim needham plumbing and ask for Jerid.

Jerid was very professional. Loved his skills, and performance. He was very relational, analytical and communicated options well. We would welcome his return in the future.

He repaired 2 toilets,sink ,checked all water in the house ,water heater . Feel good what he did . He was very personal. Explained every thing . Very good worker.

Parker did an AWESOME job. Really appreciate the prompt and professional service

Isaiah epitomizes everything you want and need for plumbing services.
He was prompt, polite, and professional. A terrific guy doing a fantastic job. He completed the plumbing for our kitchen remodeling project. Expect a cheerful, can-do attitude and a job well- done.

Tyson did a great job fixing my plumbing issue and I would recommend and use again

I started using JNP about a year ago from a referral and haven't called anyone else since then. They're completely professional and friendly. They explain repairs so that I understand and have always been available. Highly recommend!

Our water pressure valve (1991, original) left a large pool of water in the storage room. We found it at 11AM and the guys Zolie and Mike were here at 2:30pm. We found Jim Needham had great reviews so we took a chance. Glad we did. Quality work with new ball 1/4 turn master shut off, 1/4 turn refrigerator line, and pressure valve. Thanks guys

Very knowledgeable and professional. Will recommend various options that will give you a piece of mind.

Kris was awesome. He was knowledgeable, professional, and kind. He took the time to explain drain systems to me so I could make informed decisions about what we needed vs. nice to haves. Highly recommend him and this company.

I was very pleased with Jeremy, my technician, and the service company. I would definitely use this company again.

Was very professional and clarified everything he was doing to make sure i had a good experience.

Nolan did excellent job. Very professional and polite. Made sure we were completely satisfied, which we were. When done cleaned up the area nicely. Will use Jim Needham plumbing in the future

Gerardo did an Amazing job with my salon tubs today! I couldn’t ask for a better experience! All my my worries are gone! Thank you so much!

Ben was very knowledgeable, explained everything and was polite. If I need a plumber I will call on him again

Fast and efficient a lot more expensive than anticipated, but I have been dealing with the problem for a while. No one else seemed to be able to figure out the problem. So thank you Ben

WOW! Within about 45 minutes after our hose pipe burst, Nolan was at our place and ready to find the issue. Knowledgeable and Professional are the words I would use to describe my experience with Nolan. Jim Needham Plumbing is very lucky to have someone like Nolan representing thier brand in the market.

Ross Smith was very professional and on time. He did a complete and thorough job. He explained my options, associated costs, and what his recommendations were. He was not rushed and did a great job and left a clean work site. I will ask for him next time.

Very quick and efficient - squeezed us in during a very busy weekend. Clean and professional with great communication.

I would recommend Jim Needham Pluming Services To anyone that needs a professional and reliable, plumbing and HVAC Company. Their Techs are very professional, Knowledgeable and reliable Their HVAC tech Roy came out to fix my furnace he was very professional and did a wonderful job. Thank you.

Nolan is a wonderful young man who understands every aspect of customer service. We had several unexpected findings and he was patient to explain in detail what the problem was and how to resolve it. He showed perseverance in contacting the City of Louisville to get the water turned off and to find sourcing for a water meter. When a leak persisted he unassembled and reassembled the area of the leak 2 more times and was prepared to replace the part the next morning. Fortunately the leak stopped overnight.

Ross was amazing and very professional. He explained everything he was doing and gave us a price up front. He solved our problem and gave us some things to do to help prevent any reoccurring issues. Great company with good ethics. I would recommend to anyone. Thanks Ross your the best.

I was so impressed that the company fit me in because of my situation and Brady Curly was very good!!

So fast, organized, courteous, and professional. I will definitely call these guys if I ever need help in the future.

Jerid did the work on my plumbing that was under the sink. He did a very good job. He walked through the steps, took pictures and showed me what he was doing and explained everything. I would recommend Jerid to anyone! Jerid will be my plumber whenever I need plumbing done.

Brady was very knowledgeable highly recommend you keep him on your staff

Tyson and Josh installed a new water heater today. They did a terrific job, clearly explaining everything they were doing. I was fortunate I received same-day service. Overall, an enjoyable experience.

Nolan was great, a nice, pleasant young man who knows what he is doing. He was patient and listened. He found the water shut-off, explained our options. Once the work started he worked in a small space and did a really good job. Would use him again.

Today I had Jim Needham Plumbing install a backflow prevention device for a sprinkler system that I'm going to build this year. As much as I would have preferred to install this part of the sprinkler system myself to save money, I definitely wasn't sure about sizing the copper pipe that connects the device to the main water and I wasn't sure about which specific type of backflow preventer to use to meet city requirements and I wanted to make sure this part of the system was to code.I am very satisfied with the installation; Jim Needham Plumbing was very professional and did a great job cleaning up. The backflow device looks great and the hole that needed to be drilled through the brick of my house to connect to the main water pipe was caulked up.I recommend Jim Needham Plumbing!

He's a keeper. That's a phrase an employer hopes to say more often about an empoyee than not in today's times. Its usually said about an employee who is professional, knowledgeable, courteous and eager to help with a problem or task needing to be done. We had a visit of such an employee at our home yesterday to replace a leaking water heater. His name was Nolan. He was eager to help us out and did an exceptional job in getting the water heater installed in both speed and quality. He explained in detail the updated plumbing he installed to meet current codes and the cool tools and new fittings he had to make it all work. I could easily tell that he really liked what he did for a living. I actually learned a lot. To his company employers I can only say this with the upmost of certainty......he's a keeper.

Hosea and Alex did a phenomenal jobon the install of our brand new furnace! Amazing service!

Excellent service! We have used them for our gas lines and waters lines. We highly recommend Jim Needham to other homeowners.

All around good company. The guys were all professional but friendly as well as office staff

Chris (unclogged our drain line) and Josh (did the camera scoping of this drain line) did great work. Would definitely recommend the folks at Jim Needham plumbing. Sanford

Nothing is ever easy around me.
But the team that did the job worked Thru the multiple problem that we incountered.

Isaiah and Esteban were wonderful! Job done right and quickly. Super nice guys, they were great with communication and were awesome around my pets! Highly recommended

It says a lot about a company that hires a professional, qualified young man like ...Jerid. Will definitely ask for him when needed. Will recommend Needham Plumbing to any who need a plumber and ask for Jerid.

A/C service. Didn't seem like a thorough job. Contacted Service Manager. Said he will call back but did not hear back.

Ross was excellent. I have no complaints. On time, jetted the drain from kitchen sink, works perfectly. And same day service.Thank you so much. I will call you again for any needed future service.Thanks, Bev Seigneur

Darion was meticulous in investigating the problem. He was considerate and courteous.

We will definitely be using Jim Needham Services in the future. Steven Lawrence is an awesome technician.

Daniel Tucker was very informative and did a great job educating me on my whole HVAC system.

He was great and explained everything in detail so we completely understood what was wrong and what is was going to cost to fix it

Justan did an amazing job fixing my shower handle, main shut off valve, and prv valve. He was professional and courteous. I will definitely do business with this company again. Outstanding!

I’ve had a great experience with Needham and Darion is terrific.

I highly recommend this plumbing company! Dennis the dispatcher was very communicative and got me an appointment the next day. Isaiah showed up and on time and completed the replacement of a pressure reducer in our home that had worn out. It took him less time than anticipated, but we paid the bill. I felt later the bill was too high for the work done so I called and left an email voicing my concerns. I got a refund from them of a portion of what I paid. That’s amazing customer service! I highly recommend this company!

I just had an estimate, but Isaiah was well informed and very helpful.

Kris was very professional and personable. Was able to resolve the problem in an efficient manner. I highly recommend!

Showed up within 30 minutes of my call and both Brian and Justin were helpful, knowledgeable and kind. They were honest and pleasant. Would definitely use this company (and techs) again.

They did a great job, looked at everything and got it all fixed. Were very professional and easy to work with

Ben did a wonderful job. Knowledgeable, professional service. We would recommend the company and will use them again in the future

Professional and courteous help with a toilet nightmare! Ross was right on time and gave a fair estimate before starting the job.

I have used Jim Needham for a plumbing issue and a gas hookup. Both times Abram, the technician provided outstanding competent skills and support throughout the process. This company is TOPS in my book..
Paul

Mike was very professional n polite. He's a asset to your company!

I've come to rely on Jim Needham Plumbing for several years. I can count on prompt and professional service

Jim Needham's team is fantastic. Quick to respond, prompt, and friendly, they have won my loyalty. Zolie and Ben have both worked in my home and have been helpful, informative, professional, and incredibly kind when resolving my plumbing issues. Plus my cats loved them!

We were in a very rough place as we needed a toilet installed for a 98 year old woman asap. They were so kind and responsive. The job was done well and in our fast time line, the day before Thanksgiving!!! This is a wonderful operation. Not cheap, but you get what you pay for!

Great to talk with. Easy to ask questions. Willing to give quotes and options! Great guy!

I think the most important thing for me that I appreciatedwas the transparency and quick responsiveness.I had a water heater go out and sent out a Yelp projectmessage to about 8 different nearby plumbingcompanies. Two never responded and five all wanted tocharge me for a water heater replacement before evencoming to my property and evaluating my unit.The water heater did have to be replaced, it was 11th areold but Nolan did his best to get it lighted and service itbefore we had to go the more expensive route.I was updated every step of the way and the tech wascourteous and worked quickly. He gave me peace of mindand also made sure to explain and breakdown everythingthat was being done.Awesome plumbing company I'll be keeping in my backpocket should I ever need them again!

I worked with Isaiah and he was wonderful! Super knowledgeable and nice! Got my issue taken care of quickly! Highly recommend!

Last week, we discovered our hot water heater had a leak and was not working. We called several companies, but with it being a Friday afternoon we were not having much luck finding anyone willing to come out any earlier than the middle of the next week. Jim Needham recognized the issue as a priority and was able to get someone to our house that night. Tyson was fantastic. He explained the issue, offered options and ultimately installed a new hot water heater that night. Additionally, he came back the next day to install a recirculator. We had asked previous plumbers about this device, but they all made it sound like it was a huge hassle and not worth the work or the money. Tyson explained the device, installed it and made sure it did exactly what we were looking for. From start to finish, this was a great experience working with Jim Needham. We will definitely recommend their services to people we know.

I called to have someone come out inspect our sump pump. Abraham came out super polite, professional and knowledgeable. The new pump they installed was way better quality and it only took about 1 1/2 hours. Any plumbing needs I will always call and refer people to Jim Needham.

This is the third time we have used Jim Needham and we have been happy with their service every time 👍

I was very impressed with Nathan and his team on how quickly they installed a new furnace and AC.

After having numerous issues, I posted a very critical review of Jim Needham plumbing. The owner called me to personally apologize and we had a good phone conversation. As a small business owner myself, I felt compelled to hear him out. Jimmy seemed very sincere and extremely concerned about the issues that I had.While my experience wasn't great, I know things go sideways sometimes. I've been in situations that I know are way below our normal level of service for reasons outside our control, or simple bad day errors. The end result isn't always about a company getting it right the first time, but their response to mistakes. I know God didn't make any of us perfect. Jimmy came through in a big way, owning his company's mistake and making things right. He not only refunded the amount they charged me but offered to pay the cost of the second plumber who ultimately resolved the issue.Bottom line, my initial experience was far below my expectations, but given Jim Needham's overall rating and my experience with the resolution, I believe Jimmy is a man of high integrity and someone you can trust.

Nolan was great! He explained all of our options for repairing our water filtration system and repaired as needed!

I had an excellent experience with this company! I was concerned as to whether or not my sump pump was functioning properly. They sent out Jerid, who was phenomenal. He was very knowledgeable & professional. Took measures to not bring a speck of dirt into the house. He explained everything in detail and quickly ran a diagnostic work up. He was above & beyond & even asked about any other plumbing questions or concerns that I might have. I highly recommend this company & Jerid!

Absolutely awesome, Jarid showed up over 30 minutes early, which I was not expecting because of the 4 hour window for the appointment. Professional, clean, willing to work with the customer to make sure they are happy. Jarid was finished quickly and with no nonsense. Unlike some other companies, never got the feeling that he would attempt or do something that wasn’t needed, also helped me solve another problem that he wasn’t responsible for. Great service, that is reasonably priced and done correctly is greatly appreciated. I didn’t plan on leaving a review but I would definitely use this companies service again without hesitation because of the efficacy of the company and the technician.

Our hot water heater was acting up. We were weighing our options and saw the email from this company with all of the discounts. So we gave them a try, hands down the BEST plumbing company around our area and we live in Lakewood. Nolan not only fixed the problem but gave us insight on the next thing we need done in the future to prevent future damage. He is our go-to plumber from now on. He repaired a line into the water heater and replaced the TMP. We never had this great of an experience with any other plumbing company. We will recommend to friends and family!

This company hands down has the best crew. Not only do they do amazing work, but they are also there to educate you to make sure you know what kind of work is being done and for you to know for future use! I had Ben and Darion come out and they were fantastic. I highly recommend using Jim Needham Plumbing.

I had a water heater leak and needed it fixed right away. I called them and they scheduled an appointment within 2 hours. The technician was professional and courteous. Fixed all my issues and recommended remediation for the leak. I highly recommended them. A bit on the pricy side, but worth it.

Ben was absolutely amazing! He went above and beyond in explaining it all to me and breaking it all down! You can really tell he cares about his job! Will definitely go with this company again in the future- so glad to have found them! They also gave me the best quote out of all the plumbers I had come out.

They came out very quickly and fixed the problem the next day when they had the parts. I would highly recommend them.

Very thorough made sure to cover all bases checked carefully very informative respectful very good work. Genuine curiosity

Very sad to say this! Jim, need ham’s company came over to do $500 worth of work and burn the whole all the way through my floor! The only thing that was done to remedy. was to sell me a hot water heater and charge me 2500 bucks. And I cannot even get them to give me itemized billing on the water heater they replaced. I still have a hole in my floor to this day nor will Jim return my phone calls or give me itemized billing for install. Supposedly it came with a lifetime warranty, but how is that going to be warranty without me even having a bill

Ben was great! We had a leak in our basement that he was able to quickly detect and repair. He was very professional as he explained the costs upfront and the steps he would be taking to repair. He was very kind and did a great job.

Our main water shutoff valve broke and were without water. They were able to send someone out the next morning, when other companies were going to be days or weeks. Nolan was pleasant and professional. I highly recommend this company.

Jim Needham plumbing is an exemplary business/service. They are responsive on the phone, send email updates with confirmation information. The plumbers show up on time and are professional and get the job done quickly and honestly. They are the best plumbers I’ve ever had And would and have recommended them.

Only 30 minutes after I put in an online service request, Dennis called me to schedule a consultation and get more information about the problem we were having with our tenant's toilet. He was super nice and pleasant to talk to, and was able to schedule someone to come out the next morning. Jerid arrived the next morning and made sure we were notified 15 minutes before his arrival. He quickly diagnosed the problem and called me to let me know what was going on (needed new toilet), and was able to remove the old toilet, install the new one, and take the old toilet to the dump all in the same day. He also made sure to call afterwards to let me know that the installation was complete and that he made sure everything was functioning properly. Overall a great experience!

Zolie is the best plumber I’ve ever worked with! I could not recommend anyone more — enormous shoutout! Professional, courteous, punctual, incredibly friendly, and amazingly helpful.

Great service! Jerid wentabove and beyond expectations!

I needed my pipes under the kitchen sink replaced and Jim did the job with amazing customer service. He also found a leak in my water heater and had it replaced the same day by arranging two other phenomenal members of his team to come over and finish the job on top of their already busy schedules. This saved me a lot of trouble and it was all for a reasonable price compared to other plumbing companies. I highly recommend. Thank you Jim Needham Plumbing for the amazing service.

Jerid was quick and his work was top notch. I highly recommend him.

A/C went down and they were able to come out next day. Daniel was was very professional and explained everything.

I recently used Jim Needham Plumbing for the first time to look at a few plumbing issues I was having. Darion was our main plumber and I appreciated his friendliness and professionalism; he was able to assess our issues pretty quickly and got a new water heater lined up and installed the same day. He and the team were real champs for getting our old heater out and new heater into our attic. We did have an accident during install that damaged a light fixture, but Jimmy the manager was great about coming up with a plan to fix it, and the replacement and repair happened within a week. Darion also gave us advice on the most cost effective way to address another issue that otherwise they could have handled at greater cost to us. Communications from the office around appointment scheduling was also prompt and proactive. All in all, working with JNP was a breath of fresh air compared to some of my other home and garden vendor experiences over the last couple years.

Abram came out and fixed the leak in our 3 company bathrooms. He was professional, knowledgeable, & friendly. He was very thorough and did an awesome job!

Jared was great very helpful and professional. Would definitely recommend this company to others.

Nolan did an outstanding job with a leak in our very old bathtub and pipes. He had to go in and remove tile etc to get to the bottom of things. He was very patient, communicated well and stuck with it. Highly recommend him!

After calling 3 other plumbing companies I found Jim Needham would come out to Platteville and I made an appointment to have new faucets installed in my kitchen and bathroom. Tony arrived at the appointed time and explained the costs and made an appointment for the next day since he needed a special tool. He arrived on time with a great attitude and ready to install. I had asked for some advice on how to remove and replace tub fixtures which I tried to do. What a mistake I inadvertently unscrewed the shower head which was hooked to the waterline and it ended up falling off. Well now I had water running down the inside wall. However Tony came to the rescue assessed the problem and made a plan. Meanwhile he called the office had any jobs pending routed to other techs and spent the entire day resolving my DIY project. He never complained even having to go buy parts. What an extraordinary experience. I recommend this company and especially Tony to anyone needing plumbing services. He didn't leave until all the work met his standards and finally pulled out at 5 pm. What a trooper he sure saved me from a real mess. And gave me his cell number in case anything happened later on.Thank you Tony.

Ben was friendly and did a thorough and quality job in assessing the issues and recommending remediation. This company arrives on time and were responsive in the past when there was an issue with a water heater that was under warranty.

I've worked with Jim Needham Plumbing twice now and called them back the second time because of how good they were the first time. The first time they dispatched Jerid Burgett to come out and address a major shower drain and pipe issue. He was honest, extremely knowledgeable, and gave me a sense of reassurance during a stressful time. The next time I needed a plumber to fix a kitchen drain clog, I specifically requested Jerid and he was here the same day. He gave me all of the possible options for what I might be facing, set the right expectations, walked me through what he planned to do. He fixed my problem with ease. Can't recommend Jerid enough if/when you need your next plumber!

AWESOME JOB!Rich worked his tail off to fix my stopped up finished basement drain. I have a full kitchen, bathroom and laundry down there and he made sure that we were 100% good to go before packing up. Rich was also personable but not so much that he wasn’t working hard. I never felt he wanted to rush onto another job, his focus was only on my job. I will only call Jim Needham Plumbing for my plumbing and heating. Also, I got a 10% Military discount. Great work. Clean. Timely. And phone staff was also friendly.Great company.

Nolan was excellent. He was professional, very helpful, friendly and thorough. If I have a problem in future, I will definitely contact Jim Needham Plumbing and ask for Nolan. Thank you

Justin took care of our frozen/busted pipe quickly and efficiently. Very professional and friendly. Happy with the service!

I’ve used this company a handful of times at this point. They have always been on time. They clearly explain and communicate what they believe the problem(s) to be, and how they will go about fixing. Ive been thru plumber after plumber after plumber while owning my cursed house, and this is the only company that seems to consistently tackle whatever nonsense problem arises.Ps; many thanks to Jerid. Extremely professional with great problem solving skills.

Absolutely love them and appreciate the level of services, expertise and friendliness! 1000% recommended!!

Wow. What can I say? Well, I will say that I’ve never had a plumber completely make my day and give not just trustworthy and quality service, but went a step further and gave trustworthy and quality humanity. Nolan came to me early and with a smile. He was pleasant, professional, respectful of my home and the fact that I was working as he did. I’ve never seen people so happy to practice their craft and feel so much pride in their work and the helping of others. Nolan, thank you so so much. Zolie, you are well loved too, but to be clear this is Nolan’s review, so don’t forget to pack your lunch, LOL!!! Thank you so much guys!

Knowledgeable, courteous, friendly, fast.
Very fair!!!
Roy Rocks!

Thank you for the professionalism and respectful attention to detail. You were tenacious and accepted the challenge. We believe the quality of service to be excellent and you have helped our family buy restoration of hot water. You are kind and you were able to go the extra mile. I will recommend you to anyone who needs knowledge based business and repair at a reasonable price.

This was the first time I worked with Jim Needham Plumbing and was very happy from beginning to end. Dan, my technician was friendly, professional, quick and great at explaining what needed to be fixed/how it went. I’ll be a repeat customer but hopefully not soon!

Great job! Fast and friendly. Quality install. Will definitely use them again.

Have used this group a few times and they are always kind, responsive and professional. Great communication and solid work. No need to Google search any further.

Edit: Horrible experience Sept-2022 with an incredibly unprofessional technician who VERY clearly just wanted to secure the most expensive job possible and didn't care about me as a customer or as a person and was indifferent, thoughtless, and rude, and quoted nearly 4x what other professionals had quoted me for a simple maintenance job after flat out stating it was worthless to even attempt maintenance or repairs and to just jump straight to a replacement that would START at around $12,000, minimum. Used these guys several times over the past 3 years and had good experiences, but not good enough to outweigh this bad one, and now I suspect I paid many times what I should have for the calls.(Company we ended up using did recommend repairs after doing maintenance, but the people were MUCH more professional and nice, and total cost for all services was under $5,000, and I feel like they did a very good job.)--------Original: Ben came out with an apprentice whose name I don't recall - they were exactly on time, they were courteous and professional, they were quick to tell me what they were going to need to do to fix the problem, gave me solid, straight information, did the job in a VERY reasonable amount of time, and - to the best of my non-plumber ability to review such things - did a fantastic job with the install.I chose the higher quality, higher power replacement, so the cost was at the higher end of what I was expecting, but still well within what Google said was average.Next time we need a plumber (because, unfortunately, it is a when, not an if), they'll be first on my list to call.

I had Ross come out to use a camera in the main sewage line as I was having multiple drain backups. He was professional, friendly and on time. He explained everything thoroughly that was going on as he had the camera in the main line. There were 2 rags that were down there and Ross spent over an hour retrieving them. It was difficult work and he didn’t give up. For the main line repair he gave me different options so financially I could pick the best one. Thanks Ross for the super service!

Nolan was great. Quick service and very friendly.

Called Jim's to unclog our kitchen sink drain. Jarid showed up right on time and was quick and very courteous. He gave me some helpful tips and tricks to avoid the situation in the future. Very impressed with the excellent service and fair price.

Super knowledgeable and professional i will definitely hire them again!

We had a very stressful morning after finding a leak in our finished basement. We called around and everybody was pushed out for a few days but thankfully we came across Jim Needham Plumbing. Gerardo came out within 3 hours and he was so professional and treated our house like he would his own. He found the leak and documented that our builder put finishing screws through our water lines that leaked down into our basement. They coordinated the restoration company for us and it took so much stress off of us. Looking through the reviews of upset customers, it seems that people don't understand the cost associated with plumbing. We had a great experience and will use them for any future needs that we have. It also goes along way with me when the owner of the company responds to every review personally and takes it to heart of what the reviews say! Great job and keep it up.

Darian was able to come out within 2 hours of me calling about a leak, he diagnosed the issue within half an hour and then spent the time to do the job right. He also fixed a couple other little things that we've needed to have done for a long time. Amazing service. Would absolutely use again and recommend to everyone. They also dispatched a water damage mitigation team, saving me the hassle of researching a company that had good reviews.

Thank you Mike and Tyson! I was recommended this company by a trusted friend! They were very professional and completed the job same day. We will definitely use them again, if needed! I can finally say that I know and have a trusted Plumber!!

Nolan, came out today and serviced our water heater, he was very professional ,knowledgeable and friendly. They also installed the water heater a year ago. Also each time I spoke with their staff on the phone they were very polite and I really liked how they said how can we make you smile today 😊 🙂🙂 They definitely put smiles on my face and my family thank you for your services, awesome job.

Yes yes yes! These guys saved me same day when my toilet stopped working! They also helped with a handful of tasks I had been putting off. They were so professional and helpful I will use them again!

Jerid, has worked with me before; in fact he is the reason I use Needham for our plumbing needs. He is professional, honest and extremely knowledgeable. I always feel Jerid has my best interest at heart!

Omg the absolute best plumber I have ever hired. Darion was fast, polite, and honest. This is the only place I will call from now on I just hope they only send Darion! Give that guy a raise!

Zolie was absolutely amazing. He not only gave me a few options for the water heater, he also worked with me when I changed my mind the next day. Professional, kind and just an overall awesome guy. I'm so happy with his service and how quickly he took care of the water heater and gave us back our hot water! I definitely found a regular plumber.Also, Audrey was great in setting me up with the service too and was super pleasant even though I was probably a pain in the butt sometimes.You guys rock! 💜

Jerid did a fantastic job troubleshooting our plumbing issue and installing a new faucet. I highly recommend this company

Jim was very punctual, professional and extremely personable. Very reasonable prices that are better than a lot of other plumbers out there (by a lot). Added, very honest and very considerate. Not many people notice this, but when a plumber takes care of their equipment, keeps it clean and cleans up after their tasks--That is high quality service you won't find anywhere else. If I ever have plumbing issues again, I'm calling Jim. Thank you so much for helping me!

After calling six different plumbers, Jim Needham was the only one with a same day appointment. After clogging a kitchen drain, Tony came out and promptly found the problem and fixed it. He was friendly, kind, and professional. I wouldn't hesitate to use this company again, and I'm glad that I found them!

The best service and all around great people I have ever done business with. We have had our share of repairs at our home over the last 25 years and usually I feel like I'm being sold or pushed into something that is not needed.From the call to the dispatcher until the job was complete, the communication was over the top. I always knew what and when things were happening. The guys were great at their jobs but even better they were great people.I will never call another company to provide any service that I can get from Jim Needham, I would recommend them to everyone.There are a lot of choices out there and I've tried most of them and none of them are even close to these guys.Do yourself a favor and give them a call, you won't be sorry.

Alex my technician was great to work with on my AC inspection

I had a running toilet this morning and contacted Jim Needham Plumbing at around 11. I wasn’t expect to have the problem fixed by this week. But the company sent Mark to my place within two hours and finished replacing the entire toilet this afternoon. It’s a extremely great experience and literally saved our weekend. I highly recommend Mark to everyone. He is a very experienced, very kind and very responsible guy.

Nolan was awesome. He was very thorough, professional and more than fair with me. I will not hesitate to use this company again - highly recommend.

He did great he has the knowledge I would recommend him

Jose was great! Knowledgeable, Professional and willing to share his knowledge!

Wonderful company! Very professional from scheduling to employee sent to my home and reasonably priced. It had snowed the day of my appt and JD politely, w/o being asked, put shoe covers on when he entered my home. He was very knowledgeable, helpful, kind. He was very respectful, never spoke down to me; as I am a single mom and a Veteran. I will use this company again in the future.

Have used them twice, great service. I recommend.

I absolutely recommend Jim Needham Plumbing!! I just purchased a home that needed all of the galvanized piping replaced. Jim’s quote was the most competitive (obviously a plus!) but after talking with him I knew he’d be honest, reasonable & do good work (more important, in my book!) He took the time to explain what was done, didn’t try to oversell anything, and offered some super helpful tips & tricks. Really impressed & will be using this team whenever I have any plumbing/cooling issues!!

Nolan was excellent very professional and courteous, explaining what needed to be done and that he could do it right away. He completed work and left area clean. I would recommend this company to anyone needing plumbing service. Thanks

Huge fan of Jim Needham Plumbing. We had two toilets that needed repair, we had someone come out the next day. Great customer service, wore masks and covers on their shoes. No upselling. Simply asked what the issues were and worked quickly to resolve. Jim did come out personally when the issue wasn't fully resolved and even fixed the shower head and water pressure free of charge. Genuine, family owned company. Would recommend them 10x over and will only use them going forward!

Chris and Shelby were just great. Very professional. I called 7:45 AM, they came at 8:30 AM. We got under the floor together and he explained a couple options in a way I understood them. So he started cutting the drain pipe to remove a T which we knew needed to be replaced up to that point. Then he showed us why it was clogged. I chose to replace 10 feet on drain pipe in addition to replacing the T junction. All pricing was discussed upfront, AND.... it was 1/3 of the cost of a different plumber who had come the day before and wanted to replace only 4 foot of drain pipe. And they were finished and cleaned up by 11:30 AM.We have lived in this 60 year-old house for over 20 years and have always been dissatisfied with past plumbers for varies reasons. My wife and I are so glad we discovered Jim Needham plumbing and if you reach out to them, I can recommend Chris and Shelby without hesitation. Good people! Great plumbers!

10/10 experience! Called them up on Friday and they were able to send someone out on Saturday. The lady I spoke with on the phone was super nice and helpful. Isaiah U was the one who came out to help us with our issue, he was very knowledgeable, kind and understanding. My husband and I own a little fixer upper so we will definitely be using their services again. Thank you!

So my kids bath tub started backing up so my husband found this company online and seen they had a $93 offer to clear your drain And they are a private owned business. So I called and made an apt. They where able to get me in that day. Guy showed up looked at the problem fixed the problem in less then 30mins. It was a damn hair clog so he had to snake the drain. When we went to pay he said normally bathtubs are $300. My heart sank(that's alot of money we didn't have) so I was soooooo happy and relieved when he said he would honor the $93. That made day and made me happy. But next time they should tell me that over the phone when I told them it was a bath tub back up. But I was very happy and relieved I didn't have to argue with him. Thank you. Would recommend them. 👌

Toilet not working. Dan showed up immediately. He was very knowledgeable & respectful. I’ve scheduled other work with this company based on the service provided by Dan.

I have used Jim Needham Plumbing for two jobs now. They are excellent and family-owned. I had Ben, who was fantastic and great at communicating the process and what was going on. I highly recommend Ben and anyone else at the company. I will continue using Jim Needham for all my plumbing services. Thank you for always helping me when I need it.

Jim Needham Plumbing is the most wonderful plumbing find with great employees. They clearly diagnosed and explained the problem, were on time and the work is magnificent. Rich, Maria and Dorian were knowledgable, conscientious and friendly. They called before they arrived and were there right when they said they would be. They were very efficient with their time for a complex job. Everything was carefully tested before they left. I highly recommend them.

Ben did an outstanding job installing the shampoo sink in my new studio! Super friendly and professional. Would absolutely hire him again and recommend this company for plumbing. The dispatch er Audrey, was extremely helpful and the owner came out to give me a reasonable bid. Thank you so much!

Exceptional service. When other plumbers couldn’t solve our problem (but charged $140 for coming out), Jim Needham researched it, spent two hours finding the right water tank, and came directly out to replace the leaking one. His work was beautiful, and he left the work area cleaner than he found it. He and his wife were kind and reassuring, and they came through. Highly recommend them!

My husband and I had a problem in our yard with a sump pump issue. He found Jim Needham Plumbing and called them for help. Our technician, Isaiah, showed up on time, performed the job quickly and efficiently, and was very courteous in answering all of my questions. We would use them again and highly recommend Jim Needham Plumbing if you’re in need of plumbing services. 10/10!

Was in a pinch and called this company to help out on a job. Move some bath sink supply lines up 2 inches and rough in a laundry box. All the walls were already open. I was a little shocked when the total was over 1400 but i needed it done so we paid. Seemed steep for less than 4 hours work. Just had them come out to bid another remodel we are doing. Quoted almost 5k to rough in some tub lines, shower diverter, set tub/ install tub faucets. All demo and prep done and ready. ezpz. This company's prices are pretty ridiculous. The call center is friendly and courteous, they employees are nice, do good work, but the exorbitant prices are just too much. That's literally half the bath project budget for less than 6 hours work. Could easily be 5 stars if the prices weren't so ridiculous. Was listed as custom. I guess custom means two trips for a few hours. Im in the wrong line of work, should have been a plumber.Edited after after owners reply. Well now you you get 1 star for trying to tell people how to run a business. Your estimate was one of 4, and easily 3xs higher than the rest. Customer has a buget i help them adhere to. Also this particar job i gave no plumbing cost...that was your job, but thanks for the input. I've been a contractor 10 times longer than your company has been in business and know what things cost, even in the current situations. The price was riculous, and so is your reply. Best of luck.

Very professional from the first phone call and the tech Was informative and honest explained everything

Mark came out and relocated our gas line for our new gas stove. He was excellent. Reviewed his process - best procedure to take to change the adapter out to meet our needs. Very prompt and professiona. We would recommend him and Jim Needham Plumbing to anyone!

Called a few places, they were the most friendly to pick up and could come same day. Unfortunately was a big job ($$-wise) but they made it easy and did a stellar job, even went out of the way to mitigate further risk for the evening and came back the next day to finish the project. Highly recommend. Nolan and Jimmy did an outstanding job!

Jeremy was very nice and knowledgeable. Good at what he does!

Recently had the pleasure of working with Ira on several repairs and replacements in our house. He was communicative, efficient, and very professional! Would highly recommend to others.

I am writing this review on behalf of Chesler Law Firm and Leonard and Claris Chesler.I want to compliment and express my appreciation for the services of Jim Needham Plumbing, which I have learned is a family owned and operated business.My wife and I suffered a recent sewer line break at our residence and also a series of leaky faucets and toilet flushing problems as a result of an aging residence that was in need of expert replacement and repair.The Needham group including James and Debbie's son Jimmy and their son in law Zolie, along with fellow workers Mike and Dennis, were extremely helpful.The Needham group was creative and resourceful. They came up with solutions that never occurred to previous plumbing repair people who estimated our project.The Needham group were reasonable in price and creative in resourceful solutions of our problems.My wife and I are grateful to the Needhams and we wanted our community to know of the excellent service that we obtained so that others in our community will know of this valuable service company and the excellence of their work.Respectfully submitted,Leonard Chesler

Jerid was very knowledgeable and did a great job. Above and beyond what I ever expected. Will use these guys again.Thank you!

Jim did an amazing job installing hot water tank and pressure valve... and there was a lot of removing excess piping and a tankless from a previous plumber, as well as small cramped working spaces. Jim did a fantastic job, his attention to detail was astounding, and he went above and beyond making sure the job was done right and with the right parts! I will use him again for sure and highly recommend his family business!

They scheduled me quickly. Fixed the problem right then. Very friendly and let me know process and cost up front. I’d use them again. Excellent service!

Our basement started to flood from a backup, and we called a few plumbing companies in our area, and although Needham Plumbing was not the first to call back and schedule, they were the only company to schedule same day service. We do realize that these companies are busy and jobs sometimes take longer than expected, but they were very transparent and communicated with us the entire time via email and text. Although we had to reschedule to the next morning they took care of us and put us on the top of the list, which was still earlier than the other plumbing companies had told us! Our plumber, Zolie, showed up a little earlier than scheduled and got right to work, he was very professional, nice and hard working! The job was done quickly, thoroughly and he left it way better than he found it! We will definitely call on their company again with any plumbing issues that may come up! Thank you Jim Needham Plumbing and Zolie for everything!

Jim and team were super helpful. Gave us a quote right away and the price was really reasonable and with a 2 year warranty. Our house is over 100 years old and the work looks amazing. Just like a brand new house, and super custom for the unusual space. Top notch work. So grateful

Very pleased!! Found this company on a whim search when our drains started backing up. Other companies came by and quoted hundreds of dollars to unclog drains but They came out and found the root cause of our problem and a same day solution that would eliminate this issue ever happening again. JD definitely went above and beyond and was a super nice person to work with. Def recommend.

He was on time, explained everything he was going to do and then went over all the thing that should be updated.

I called early on a Saturday morning when my sump pump failed and water was seeping across the basement floor. Jimmy and his trainee arrived a few hours later and were both very professional and knowledgeable. The price they quoted was reasonable and they had the new pump installed in less than an hour. They didn't waste my time trying to upsell me or otherwise BS me. By far the best experience I've ever had with a plumber!

Jerid was excellent. Very pleasant and professional. 5 stars

Kitchen drain was clogged. Josh went right to work cleared the problem fixed our pipe and even cleaned my sink!

Called this service because of the many good reviews and they were correct. Absolutely amazing service. Lar

These company was great! My technician Tyson was super friendly, professional and installed a new garbage disposal for me very quickly with no issues. Plus it didn't break the bank. I will 100% recommend this company to all my friends and family.

Dan is a great employee. Thoughtful, skilled, productive and well met. Service truck had all necessary tools available for quick response

Great experience with Jim and Jimmy. We did a lot of research to get the best tank for our future needs and Jim spent a lot of time answering all our questions and making sure we had the best setup for our new water heater. Both father and son came to do the installation and they were very informative, professional, and respectful of our home. Look forward to working with them on future projects!

We recently discovered a slow leak coming through a cement wall in the basement. We were able to schedule an appointment right away with Jim. He diagnosed the potential problem, but suggested we contact the water authority to confirm the problem was within the house. The inspector arrived and confirmed the slow leak was ours. He asked what estimate the plumber had given us to repair/replace the copper piping. When we told him, he informed us that we had a great plumber as some others would charge us significantly more just for the heck of it. The repairs were done by Jim and his crew. They were friendly, professional, respectful and trustworthy and within budget. I would not hesitate to use them again and recommend them highly. Exceptional!

Nolan was transparent, friendly, and did the job. We will definitely call and request him if we have any other plumbing issues.

Hard working friendly and accommodating. Replaced cast iron pipes under the basement concrete. Everything is working well. Hats off to Ben, Dillon, Brian and the others.

I've used JN for big projects and small projects and always appreciate the clear and consistent communication. Nolan was great today and had me going in no time!

I had a soft clog in my main drain. They came out the next day and fixed it. Abram was very knowledgeable and professional. They are probably not the cheapest but you get quality work for it, so I would say that's all worth it. Especially considering it was last minute. I'd recommend Jim Needham plumbing for repairs to you system.

Darion was very pleasant and professional. He got the job done right away. I will definitely use this business again.

We had a water heater supply line leaking at a rental, called Needham on Saturday and was able to get them out within a few hours. Unlike many companies there was no minimum service charge for an estimate, which was good. Answering service called to give us a heads up that plumber would be there in half hour. Met the two plumbers that arrived outside and told them I'd stand by for an estimate (meanwhile another Needham truck with 2 more plumbers drove by). About 5 minutes later, lead plumber told me that it would be $450 to fix and that the water heater is 17 years old and needs replaced. The heater is only 11 years old and is otherwise in good condition (I.e. no sediment upon draining). I protested and said Are you serious, for that? To which he responded - Well, there's a lot more to it than it looks like. I said no thanks and decided to tackle it myself. It literally took me 20 minutes to replace the part and another 25 to clean up and make sure the heater was working. So, even with amateur me doing it - the effective rate would have been ~$10/minute. We got another estimate from a licensed master plumber for $140, but they couldn't come out for a few days and we didn't want our tenants to wait that long. Be cautious and get multiple estimates.

This company is great if you want to be up-charged 300% for simple repairs. I will never suggest this company to any friends or family. Their pricing is unreasonable and a scam.

Had my drain scoped to the sewer by Abram. Abram was a fantastic guy, he had me sitting next to him through the whole process with the camera. He pointed out crucial spots and let me know options that I have. However, they were definitely more EXPENSIVE than other companies. They charged me $385 for the scope process, and when I called other companies such as, Mighty Plumbing and Heating, they only charged $250. On top of that I did get an estimate from both companies to replace some piping and refill the concrete, and Jim Needham Plumbing estimated me $2,000 more than what Might Plumbing and Heating would do it for. I think overall the service is very professional, but when you compare to a different company it's overpriced.

Super quick service, the plumber was at our house about 15 minutes after we called. Ben was very professional and friendly. He efficiently and effectively diagnosed and fixed a broken pipe connection. Very reasonably priced as well. Would highly recommend.

Jim and Ben did a great job. They installed a tankless system for me and cleaned up a lot of unkempt piping. The new space they gave me for additional storage is amazing!Also Jim advised me on a potential plumbing problem in my toilet tanks that I can do myself, but needs to be done -- saved me a ton of grief by pointing it out to me!I'm having these guys come back for another job. Nothing says satisfaction like using them again!

Zolie was the absolute best - so professional, he gave me all my options and laid it out easily for me. I really trusted his service and I thought he did a fantastic job in a stressful situation with me needing a new water heater! He was awesome!

Mr. ISAIAH HAS SHOWED UP FOR A HUGE EMERGENCY APPOINTMENT WITHIN LESS THAN 20 MINUTES OF ME CALLING, ASKING FOR HELP ! HE HAS DONE PROFESSIONAL CONSULTATION, HAS INFORMED US OF THE BEST OPTIONS AND WHAT THE COST WOULD BE. THE JOB WAS FINISHED QUICKLY !!! THE AREA AROUND THE TOILET WAS CLEAN, NO MESS INCLUDED. JUST FOR THE FUN - MR. ISAIAH WAS ABLE TO RESOLVE THE ISSUE WITH A BOILED POTATO IN THE TOILET BOWL !!!!! I WOULD HIGHLY, HIGHLY RECOMMEND FOR ANYBODY TO WORK WITH JIM NEEDHAM AND WITH MR. ISAIAH.

Nolan was terrific. Explained everything he was going to do in detail. Did a great job and personable as well. Also came out on a Sunday afternoon. Will be happy to use them or refer accordingly.

I recently had Jim Needham plumbing replace the clay sewer line at my home. Ira the project lead was great to work with as he took the time to explain what was wrong and layout my options on how his team would fix it. Due to a large tree that sits above the old sewer line they had to run a new pipe but they took great care to avoid large roots of the tree, plus I think they enjoyed the chance to work in the shade. The team also tunneled under a concrete path leading to the house instead of breaking it out. I would highly recommend Jim Needham and Ira for any plumbing issues.

Nolan was so awesome. He was friendly, professional, and knowledgeable. He diagnosed and repaired a pretty serious hot water heater issue that was causing it to not vent to the outside. He worked in extremely, EXTREMELY, tight quarters for hours on end to redo the venting system and water lines. He was super patient and stayed until the job was completely finished and safe for the gas to be turned back on. He was also so sweet and interactive with my curious 7 year old who wanted to watch him work. I would rehire Nolan again in a heartbeat!

These guys were the fourth plumbers to come try to fix my leak. They were professional and thorough abs got the job done without delay. They explained what they were doing abs why. Ultimately the fourth time was a charm! I’m so relieved not to have gallons of water a day drilling out of my faucet anymore. It was worth the cost. Also the work is guaranteed with a two year warranty!!!

Excellent company. I am so happy, all my stress has been taken away. I have been working with this problem for 5 days. I am so grateful.Thank you

Steven was amazing and fast. Very nice and answered any questions I had!

Abram was professional and detailed on his visit. He explained every step and what he did and the work and price was great! Will use again if/when I ever need a plumber! Thank you!!

We’ve had them out 3x now for unrelated needs, every time they’ve scheduled us quickly! Everyone from office staff, field workers to the owner have been very friendly, professional & respectful. Today Nolan was out, super pleasant, explained everything completely & tolerated my jokes too! Thanks for great service every time!

I rarely leaves reviews, but Jim Needham Plumbing deserves high ratings for their service and professionalism. They installed the rough-in and final placement of a freestanding tub for us. They were prompt. They answered every call. And they completed the installation with the ultimate in professionalism. We have been completing a master bathroom renovation and we couldn’t have been more pleased. Mike, our plumber, was friendly, courteous and did an exceptional job. I picked them because of their reviews and I would confidently recommend them to others.

We needed the pressure reducing valve replaced along with the expansion tank. Very impressed with the Jim Needham Pluming from start to finish. They were responsive and on time. They took the time to explain what was wrong and what they needed to do. He even told me how to replace the expansion tank my self if I wanted to save some money. (I had them do it anyway). Highly recommend!

Great communication! I got a call about 20 prior to the plummer’s arrival. He was professional and courteous. He even cleaned up after himself. My clogged drain was fixed quickly!

Nolan came to my house on a Sunday and repaired a water leak coming from my back yard spicket that was going into my basement wall! He was a very courteous, kind, professional and genuinely good man who did a great job!! I would refer Jim Needham plumbing to anybody I know! Thank you Nolan and Jim Needham plumbing for giving me peace of mind and fixing my problem!!!

Great from start to finish ! Easy to make an appointment, office staff was friendly and knowledgeable and kept me updated about when the tech would arrive. He was even a few min early! Zolie who came out to do the repair was amazing , he figured out what another plumber couldn't in minutes. He explained everything he was doing and left me with better understanding of my plumbing. Cant recommend this business enough and definitely request Zolie!

All in all, I’m very happy with the quality of work that was done. If I had it to do over again, I probably would have considered more options for a lower rate, but ultimately, this company was able to show up within a few hours of my call and completed the water heater replacement quickly and effectively.

Jarod was professional and cleared up our issue quick! Big thanks!

Very professional and knowledgeable. Gave me all the options with no hard sell.

Quick, same day emergency service. We had a leak due to issues with our drain under the sink. We called, and in < 2hrs he had us fixed, cleaned, and wrapped up. I would recommend Needham Plumbing to anyone needing service or maintenance. Nice job guys.

Great service. Great prices.
Friendly folks.
What else can I say.

Isiah was awesome. He came right in and knew that the kitchen sink was left clogged by previous owners. He solved the problem and updated the disposal and sink plumbing to code.

Amazing customer service from the first phone call to completion of the job! We suspected a leak in the master bathroom of our rental home because the kitchen ceiling directly below it had some bubbling. Called and a very friendly person (Dennis) scheduled us right away. They called our tenant right away too to select the time window for the service call. Ross the technician communicated well with me, and our tenant said he was fabulous. My only frustration is the $239 leak detection fee seems a bit steep. But Ross fixed the problem same day and hopefully we are good to go. He also recommended a restoration company to check for mold, which was a nice touch. Overall very pleased.

They walked in and immediately said the advertised $93 line cleaning would not apply here. Annoying but I expected it was a cheap advertising trick anyway.
Once I agreed ro the $350+ drain snaking though, everything went smoothly. Ben the technician was friendly and professional and took care of the problem.

Great job! Fair price.

Ben was great, knowledgeable in his work and on time.

Extremely professional, knowledgeable and courteous. The best plumbers we have used in Denver. They will be our go-to from now on!

I HIGHLY recommend this company! After many different companies that gave us the run around & didn't do their work well, we decided to go with Jim Needham Plumbing & we couldn't be happier! Marie was an absolute delight 😁 She was very informative, polite, professional & did an excellent job repairing our spigot & main shut off valve. Will say it was a bit pricey but for the service, attention & information, I say it was worth it. Other companies could really learn a thing or two about how to run a business from these guys! Jim Needham Plumbing actually cares about their customers & that is how a business SHOULD be! Thank you for your help & we will continue using Jim Needham Plumbing for future needs! 👏❤

Nolan was prompt and quite efficient. He is a very polite young man and very considerate. I will not hesitate recommending Nolan to my family ad friends.

Rarely, does a consumer meet a company that is as professional as this one. They fixed several faucets but probably due to my water pressure, one that was cleaned leaked again a day later. Without hesitation, they sent another thoughtful technician within an hour at no additional charge.Thank you Needham Plumbing!!! 5 stars!! *****

Jim needham plumbing was AMAZING. Very quick, straight to the point and the pricing was more then fair for the service. They absolutely know what they are doing. They are VERY professional. Aurora Medical appreciate everything that was done for us. We most definitely recommend Jim Needham Plumbing for any plumbing or heating need you have!

Ben did a great job - thank you !

Tony was awesome. Diagnosed and repaired issues quickly, was very polite and knowledgeable. Second time using Jim needham plumbing and will definetly be calling them in the future.

AWESOME SERVICE! THANK YOU!James came quickly to install a new hot water heater, his customer service was outstanding. Very friendly and personable. He was quick and efficient. He left it very clean like he was never here. If I need a plumber ill be calling James again. Thank you so much!

Jim came to give me an estimate to fix/replace my malfunctioning kitchen faucet and 3 hours later, I had a beautiful new faucet and he'd also repaired and cleaned up a number of other issues with my 30-year old sink installation. He does great work and a it was a pleasure doing business with him. I'll definitely be calling them for other plumbing projects that come up.

I was so impressed with Rosses work ethic and customer service. He did not quit until he found the problem. And the bill was very reasonable.

Great work by highly competent professionals at a fair price. Will be calling again for any future plumbing needs.

Marie Sanchez worked on my bathtub faucet. She did a wonderful job. She explained the repairs / parts / warranty and pricing before she started and it was easy to give my approval to go ahead and fix the problem. She is kind, courteous and very capable. Great job!

Although the plumber gave a misdiagnosis of our issue at first, Jim Needham plumbing refunded all of the charges. I will definitely use them again as they will guarantee that your problem is fixed before they charge you. That definitely gives me a feeling of trust in this business and their team.

We called to have a line put in for our new refrigerator ice maker. It turned out to be a little more complicated however. Tyson was very professional in explaining what was needed plus what was required for a couple of other issues to bring everything up to code on an older home. We were very happy with all the work he did and he cleaned up really well. I would not hesitate to call his company for any further plumbing problems.

At my mountain home, my propane pipe was damaged, causing all of the propane to leak out, leaving my home with out heat and hot water. Temperatures were dropping and water pipes at risk for freezing. I called Jim Needham Plumbing for emergency service. They quickly came out to give me a quote, rearranged their service schedule, laid 100 feet of pipe under my driveway, and had me ready for gas in 1 day! From the office team to the crew, the Needham team was professional, skilled and did what they said they would do. Heat was restored a day after they completed their work. I would highly recommend their services and thank them for helping get our home heated and safe. Thanks, Needham team!

Tyson was friendly and professional. He was very knowledgeable. He took the time to explain to me what the problem was and how he was going to fix it.In addition, the female receptionist was great. She too is very friendly and professional. They are very fortunate to have her as the first impression of their company.

Jim came to my house to replace a shower faucet cartridge that I broke trying to get it out myself. He was very professional and honest. Real nice guy as well. I will not hesitate to call for Jim's help for any of my plumbing needs. Thank you for your Marine Corp service as well Jim.

Had a bad main line backup and this company was right there to help the day of the fiasco on Monday July 5th. The name of the plumber escapes me now, so I will just refer to him as Alabama (thats where he is from). He absolutely handled our situation with supreme knowledge and an incredibly positive attitude. I have had my main line cleaned before but never to thorough extent Alabama did. Fantastic company with amazing employees, Alabama was the man for helping my family out in a time of need.

From the moment I called them they were friendly and helpful. I must have called 4 other companies with no return calls before I called Jim Needham Plumbing. They were able to provide service just 3 days later and on a Saturday. The tech who came about was helpful and gave me great information and solved my problem in that I had been putting off for months. I would recommend them to anyone who needs plumbing services.

Reached out to these guys for a quote on a bathroom add in my new place. They showed up right on time, walked my wife and I through what they thought they'd have to do, answered all our questions, and helped out with financing.Their front office phone was manned by Audrey who was so helpful.Jimmy and Marie were fantastic to work with. Can't recommend them enough. Hire them for any job you can, I know I will the next time I need work done.

Tony was EXTREMELY helpful! Not only did he lower the cost of the work (replace/repair bathtub drain/mechanism), he spent a considerable amount of time teaching me how to do some of the work myself (I needed to cut into the drywall to give him access). I highly recommend Jim Needham plumbing, and Tony in particular. The cost came in well under the initial low estimate. And he was really nice to our dog, who would not leave him alone. Thanks again!

Excellent customer service, Brady was very friendly.

Jim Needham Plumbing deserves 10 stars. One of the best locally owned businesses I have come across in along time. Abram, Jared and Zoli are top notch plumbers who go above and beyond. Multiple visits to address various problems while determining a potential foundation/slab leak. If you need a plumber who is quick, efficient, professional, responsive and cost effective look no further than Jim Needham Plumbing.

Abram Trujillo Fixed our clogged toilet within 10 minutes of being at our home. He’s very professional, knowledgeable, and friendly! Thank you so much Abram!

Jim came quick and was nice however the pricing and invoice was a scam. They charged me $400 and made me believe it was going to be a hard job, yet he was done in 20-minutes. After doing research, the part costs $50 (though Jim said it was very expensive) and with 15-minutes of labour, this was a rip-off! Then when you look at the invoice, there is no itemization of the item from the labour, just one cost. Why not be transparent with your customers? Why not just charge a fair price for the work?

After having several plumbers out to diagnose our problem, all of them sent us on different goose chases and never addressed the problem we were having. Jimmy came out and immediately knew it was a sewer issue. He searched the entire sewer system spending a lot of time in a tight crawl space until he found the problem which was broken sewer lines. Jimmy helped us get connected to a remediation team: Colorado Cleaning Systems, which cleaned out the sewage in our crawl space the same day. Jimmy suggested we pull up the subflooring and told us how to do it. He shared this would save us quite a bit of money. From diagnosis on Wednesday to complete fix on Thursday, Jimmy and his dad stayed in contact with us, put us to the top of their priority list, got us all fixed quickly. Pricing was fair and Jim worked with us to get the job done economically. Even helped with our insurance.Thank you Jimmy, Jim, and Jerid. You're our plumbers for life now. You cared about us and treated us like family. You went the extra mile and didn't quit until you diagnosed the problem. Others before you didn't care enough to fully troubleshoot the issue looking for a quick a fix that wouldn't have corrected our problem. Your experience, care, and commitment to help us went beyond any of the others who looked at the issue before you.

Super honest!!! Didn't try to sell us on service or products we didn't need.

Alebrijes are a spiritual guide meant to lead you on a path. We were in need of a new toilet, and an Alebrije helped to speed up that process (see photo). My daughter used Dante from the movie Coco to hurry us up our path to a new toilet, and Tyson with Jim Needham Plumbing was there to help us on our path. Tyson did such a great job that when he called me about our 21 year-old water heater, it was another sign from Dante to have Tyson install a new one. Not only did they give us a great deal, but it was done the same day before I got home from work. I have used Needham for a few years now, and my family uses them to. Take it from Dante. They are great and the only plumbers you will need. recommend Jim Needham plumbing. Tyson was very professional and friendly and explained everything that he was going to do and did to fix our problem. The repair done was at the highest quality and I am comfortable with the backing of the repair the company gave me. Tyson was fast fair and conscious of our home and the safety of my family. He used booties and all COVID safety ppe. I have had issues with plumbers in the past and after this service repair I will only use Jim Needham Plumbing. Thank you. BRAD

Jerid our service technician was great. Very knowledgeable and personable. On time and fixed our problem quickly. Five star++.

Nolan, is such a good worker, explained all, very respectful dealing with someone senior like me and not understanding much. Nolan is great for your company, keep him and reward him.

Zolie & Darion from Jim Needham came to my home to install a kitchen faucet and repair a leaky washer valve. They were running behind, but came out at 7:15pm on a Friday night. They provided great quality service in about an hour. They were personable and professional. Thank you! Naomi & Eric

Ben was great to work with! He communicated the issue in a way for a non plumber to understand. They were timely as well.

This company is.a breath of fresh air. They are honest, fair and have great integrity. Every person we have had to our house has been very professional and helpful. They always give fair pricing and do quality work. I recommend them to anyone who will listen.

I needed a mixing valve fixed, not even replaced. They tried to get me to get a new water heater. On top of the fact it's only two years old. Go anywhere else not Jim. Jim was on the phone approving this non sense. It cost me 5 minutes to repair. BEWARE this company is out to take advantage!

Great plumbing job by Dan and his apprentice plumber! Thanks guys!

EXTREMELY PLEASED, and…HIGHLY RECOMMEND THIS COMPANY.From initial call, to an estimate, to completion of the work we couldn’t be more delighted with JIM NEEDHAM PLUMBING’s professionalism, followup, follow through, cleanup, etcetera and very reasonable pricing.The work completed is QUALITY Work, and This is a company that has HONOR and INTEGRITY.A huge shoutout to ‘NOLAN.!’ One EXCEPTIONAL EMPLOYEE!!One can’t go wrong in utilizing NEEDHAM’S professional plumbing services, IMO.

Nolan was great and very respectful and professional.

I have to say if you are looking for a company to go above and beyond this is it. Tyson was the person they sent out to help me; and he was kind, professional, helpful, and truly went above and beyond. I was panicked, called another plumber who promised same day, and then did not show up. However, Jim Needham's team promised 2 hours or less and they delivered. Truly appreciative, and will recommend again

I hired JNP after doing some research online and meeting with other companies for comparison. They are a great company and I will use them in the future. I experienced an issue and they went above and beyond to make it right which was very much appreciated. Can't say enough about JNP, great plumbers, but they are great people as well, top to bottom.

Wow, we had a lovely experience with this company! Debbie, Kirsten, and Zolie all made us feel listened to and cared for. When Zolie arrived at our house, he was professional and took the time to walk through the house with us as we discussed our various plumbing problems. He thoroughly inspected our crawlspace for drainage issues and was able to provide an estimate along with references for an electrician. In our downstairs bathroom, he was able to install a beautiful set of shut off valves for our new pedestal sink, and for our toilet, and he did it within 30 minutes. He also fixed our exterior water shut off valve, which had been stuck for years. I will definitely be using this company again in the future. They turned our stressful day into an easy day.

Tony was our technician, I’ll ask for him by name going forward. He took the time to explain what was wrong and the possible courses of action. He was kind, courteous and a pleasure to work with. We just installed a new under mount sink and our plumbing underneath needed completely redone to work properly. 10/10 recommended.

James was fantastic. Our main line was backing up and ended up needing to be replaced. He helped us through the entire process and made it as painless as possible. He even helped us get the sprinkler system up and running again after the work was done! If we need plumbing work again, JBM will be my first call.

The owner was very professional and nice. He really cared to help me find out why my tub was not getting hot water and put in time to really talk to me and address my questions.He problem solved and fixed the problem very quickly and I could tell he is experienced . I would trust Jim for my plumbing needs and would definitely recommend his company.

We bought an older house that had plumbing from the 50's. and a 26 year old water heater. Ben gave us a quote for the different repair options we had in the house. We decided to get the whole house plumbing updated. Ben and two additional plumbers came out next day (during our 8 inch snow storm) and got the whole house updated.Everything was thoroughly explained to us before work was done, they cleaned up all the work areas, and even did a little snow shoveling for us. Everything is working great and looks better then it did before.Highly recommend!

To start off with, they were extremely accommodating at the last minute for a leak from my upstairs bathrooms. Ben showed up ready to work, explained everything, and was very efficient. Honestly, I'm extremely happy with their service. I passed along their name to my boyfriend who is renting out his house, for future needs, and plan to tout their name to anyone I know who needs plumbing needs! Thanks so much!

$300 to re-light my water heater pilot is a bit much!

CLEANED & FLUSHED TANKLESS WATER HEATER. IT WAS WAY OVERDUE AND DAN SHOWED ME EVERYTHING HE DID AND EXPLAINED HOW I COULD DO MOST OF IT MYSELF.

I will not use Jim Needam again or recommend it to any friend or family due to their super expensive/ rip off charges! Technician is professional and did a good and quick job replacing burst pipe and faucet. However, I got charged 500 for the service. I think it is expensive for such a quick work and called other plumbing companies for an estimate. Most came back to be around 200. Good service but it is way way too expensive.

Jim Needham Plumbing was so quick to respond to my request here on the leak I had in my home!! The team at Jim Needham Plumbing was very helpful from the office to the technician that arrived at my home. The technician explained everything in full detail and made sure I was satisfied with the work before leaving my home. I will definitely use Jim Needham Plumbing again in the future and refer all my friends and family! I cannot thank you guys again! Absolutely 5 star service!!!

Why a great experience. Explained everything in detail.

Daniel T. was wonderful and did a great job!! Highly recommend!!

Ben was extremely professional and concise. Love you guys!!!

Isaiah with Jim Needham Plumbing was prompt, professional, and exceeded my expectations. He repaired my leak and provided very helpful suggestions about reconfiguring my garbage disposal.

We were so glad that they could fix our problem today! And they found an additional one (truly, not something made up on the fly) that completely fixed our problem. Everything was fully explained in terms we could understand and we are so happy to get our pounding pipes fixed. Won’t hesitate to use Jim Needham Plumbing again.

My plumbing under my sink was a leaky mess. Jim came out and saw the problem right away, he gave me my estimate (it was a fair quite, he Did not overcharge), and fixed my plumbing under my sink in a matter of minutes. Every step with Jim Needham Plumbing has been awesome, everyone from the scheduler’s to Jim has been a sense of relief. Thank you Jim!!!

Jim and Dan were very professional and efficient. The water install was costly but they did an amazing job very happy with my service!

He got here late but he was nice and fixed the problem

This is how a company should operate! Excellent work, cleaned up when they finished and stayed on track with the estimate. Very courteous staff! We needed a back flow valve installed to be up to code and they came in at a much better rate than any of the other estimates we received.

Isaiah was so great. He explained the procedure and took care of it in no time. He went above and beyond what I expected. A true gentleman.

Fixed our back flow valve. Installed a water compression tank. Also fixed our kitchen sink. Will definitely call on them again. Also when they sweated in the back flow valve in did not even burn anything around it. Good work recommend them highly. Super nice as well. Thank you very much!!!

Hands down Jimmy is the best plumber we've ever had do work for us. He did a great job on getting the plumbing done on our new vanities and shower last year, and yesterday he and Tyson did a great job on clearing a floor drain, replacing the hot water heater, cleaning up pipe set ups, figuring out a spigot leak on the patio and getting us ready for our new fridge install if we do get an ice maker. We will definitely use Jim Needham Plumbing again and again!

Abram is extremely knowledgeable and truly went above and beyond what we, initially, called him out here for, to include a camera line to show the status of our pipes. Thanks again, gents!

We've been homeowners for years and it has always been stressful to find a reliable plumber who does quality work and doesn't charge an arm and a leg. Jimmy & Jim are the real deal and we are lucky to have found them! They recently did a great job solving a tricky problem at our son's house. Throughout their work, they communicated exactly what the costs would be, and didn't do any work without our say so. They didn't have a part they needed and they told me how I could get the part for FREE and not have to pay any markup on it. Additionally they charged me $0 for their time and expertise until the job is complete. We then hired them to handle another problem at our house and the experience was exactly the same! I highly recommend you give these guys a call for any of your plumbing needs!

Called Jim Needham Plumbing around 2:30, they were friendly, professional, & thorough during call & managed to get someone out by 6pm. The young man switched out garbage disposals, renter happy for the quick response.

Fred was extremely knowledgeable and helpful. Excellent service

Great help, told me everything I needed to know.

Jim Needham came to our home to offer an estimate to perform a liner on our sewer main line. The work was done on time and with minimal impact to our yard. We had a small cosmetic injury to our awning during the excavation, but the team communicated the damage immediately and fixed the damage with no cost or headache to us. I would recommend Jim Needham for your plumbing needs. Thanks Debbie and Dylan!

JBM plumbing was recommended to me for a tub installation. They showed up on time to give a free estimate. They were respectful, clean, timely, and efficient. Their estimate was well-priced. They worked me into their schedule and had the plumbing done for my bathroom within 4 hours which included some added work of moving the shut off for my toilet and raising the shower head.I have already had them back to do some additional work on another area of my house. Again, JBM was efficient, very responsive via email, and super easy to work with.

He was here on time and fixed the the problem quickly

Jerid, what a nice guy!! He saved me $350 with his expertise! I give him 5 stars!! Great service!

Great demeanor, attitude and understanding of my home plumbing

The business was professional and courteous from the business manager scheduling the appointment to the tech assigned to the job. Technician showed up on time and called me to discuss maintenance options. No pressure sales and talked through the best approach to the problem. The company was very aware of covid safety concerns and verified prior to scheduling that no occupants had been recently quarantined. They also wore all required covid PPE. They are amazing!!!

Straight forward service. No surprises. Best repair solutions. Went out of way to adjust tankless water heater temp. Pleasant gentleman all around.

ATTEMPTED RIP OFF!!! We have a leaky faucet that could POSSIBLY need replaced. The technitian sent quoted over $400.00. THE OWNER, JIM NEEDHAM SAID THAT'S A FAIR PRICE?!!!!!. That quote didn't even cover the cost of a new faucet he was replacing!!! Gouge specialist company.

I've used Jim Needham Plumbing for my last two plumbing problems and have twice been beyond impressed with how quick I was able to get a plumber to my place as well as with the crew. Friendly, knowledgeable and affordable!

We are so grateful that we found out about Jimmy through a recommendation on Next Door. Our home recently had water leaking into our basement closet anytime the upstairs shower would run. In addition, we also had two sprinkler system leaks outside. Jimmy was quick to troubleshoot the issues and gave us a reasonable quote to start the work right away. He was able to fix all the leaks within the same day. Jimmy is a great communicator and does an outstanding job of explaining the issue and potential ways to fix it. We also appreciated his attention to detail. You can tell he cares about the finished result of his work. Jimmy even connected us to a reputable water damage company to inspect our walls and carpet for mold or other issues. We highly recommend using Jimmy for your plumbing or sprinkler system needs.

Jim was at our home today to help with a longtime issue we've had. He was friendly, professional, and on time. They are required to wear a mask, gloves, and booties when they enter your home which was nice to see. A+ we would definiteiy use them again!

Very happy with the experience. Was able to get someone out to fix a leaking shower. The internal mechanism of the handle needed to be replaced and the tech was quick, explained everything and we got the fix stopped. Highly recommend.

Very good work. Shared all options to fix problem.

I requested to have my water heater looked at and with in minutes Jim his self called me to set up a appointment. Jim showed up early for the appointment and walked through everything going on with my water heater I felt more educated on the subject afterwards and we decided a new one would be the way go so he got the job done in the time he said it would take him, he gave great price compared to other places and it was quality work and great customer service I am very satisfied and would recommend him to anyone.

Marie was excellent. She found the problem, repaired it, and cleaned up win a short amount of time. I was pleased with the respect she had for my home and my time. Marie was very knowledgeable and efficient. She gave an estimate and stuck to it. My family would definitely have her do any other jobs that come up for us.The work was Top Notch.

We had a frozen pipe from an old dripping hose. They were able to come the day we discovered the leak and fixed everything in no time and did a great job. We will definitely be returning to them as our neighborhood plumbers.

Quite prompt and professional. Quality work at a fair price.

Jim was very helpful and responsive for detailing our issue with our kitchen sink.

I called them and we had an emergency and needed a house winterized. They worked with the schedule and were very flexible as things changed with the city. They were professional and on time and knowledgeable. I’d recommend them to any homeowner or professional looking for a plumbers services.

Rude and unprofessional. I asked questions on the phone and the guy answering wouldn’t answer them, just kept asking me “have you ever had service with us?”… then, “can I get your name?”Clearly this company is more concerned with marketing than customer service. Terrible initial interaction and I decided they weren’t worth my time. Do better!

Darion was extremely helpful and explained everything to me while showing me what he was doing. I will keep this company on file for the future.

The quality of service and ability to dispatch in a timely manner does not go unnoticed! Great work and Jimmy was fantastic in answering all of my questions - he provided in depth explanations and tips. Highly recommend.

I contacted this company for a quote. Though I have not yet actually used their services, I had the pleasure of being provided a quote by their very professional technician JD who provided me with that quote so that I can make an informed decision for my plumbing needs. Thank you so much JD for your professionalism and the information! C.

Thanks to Ben and Marie, my bathtub faucet works perfectly again! They were both courteous, friendly, professional - and got the job done swiftly. Quite a pleasure, to be sure!

Had a busted tub/shower, the only one in the house so it was important to get it fixed quickly. Jim (jr and sr) came over to look at the broken pipe and drain. They gave me two quotes depending on what could be wrong with it. They were in and out fast, with the cheaper quote (very fair) and everything works now better than new. They were very personable and did a great job for us. Thank you!

Great service on the phone and in home. Thanks Tyson for getting my fridge working in less than and hour after Samsung and Best Buy couldn’t do it in 2 weeks.

Good experience - A company with Integrity. I had used Jim Needham Services a few years ago, and was not entirely satisfied with the work products.However, after talking with the office and technical staff, the team at JNS did whatever they could to make it right. They stood by their work and brought about a resolution to my satisfaction.Kris went above and beyond, performing work on our plumbing system and communicating work scope clearly.I would recommend JNS to others after my experiences. Thanks!

Nolan came by, fixed my leak for a good price and even checked out my sub pump for free. Great service

Very knowledgeable and pleasant.Would recommend him

AMAZING. I called them and they came out the same day and fixed all of my sinks and toilets. So professional and friendly. Just an absolutely amazing experience. Also they went outside to check our water pressure and came back in to let me know they smelled gas by our meter. I called Xcel and sure enough we had a gas leak. Would never have known until something bad happened but they found it and let me know. Please, please use them for all your plumbing needs. I surely will.

My husband had Jim come over and took a look at what we thought was leaking pipes. We managed to find the problem and its something simple enough for my husband to fix so we weren't even charged. Friendly people, honest people and will use again when needed.

Justin, did an amazing job for us. He was on time and made the repairs quickly.

Jerid was friendly, professional and did a wonderful job helping me out with a kitchen sink issue. I would highly recommend him as well as Jim Needham Plumbing for any and all plumbing work!

Abram did excellent work, kept us informed and got us up and working the day before Thanksgiving.

I am soooooo thankful for Jim Needham plumbing!!!! I was in a bind due to another plumber. I called Jim Needham and a plumber came out the same day. He was in time, knowledgeable and courteous. I am beyond happy and grateful! Thank you so much!! 🙏

Ben had installed our new water heater in Nov and today we had him install a water filter on our kitchen sink. Ben is fantastic, the company is fantastic and I will gladly recommend them to anyone needing plumbing services

Very impressed with Jim Needam Plumbing. Their prices are fair and they are very responsive. Their technicians make suggestions to help you save money too, which is very commendable! Zolie helped us today and we were very impressed. Thank you!

Tyson and Jimmy were really a pleasure to work with, really nice, really considerate and did really good work... I will go nowhere else now for any plumbing needs. The price was fair also.

I have used JMB a couple of times and will continue to do so. Jimmy is professional, honest, works with integrity, and his work is always neat and done right the first time! I am so very happy with JBM and highly recommend them for your plumbing needs!

About a year ago we hired some jabroni plumber in an emergency to fix a leak in our trap piping under our kitchen sink. We had to get under the sink numerous times throughout the past year to re-attach the trap. It was easy to tell the guy did a bandaid job. Jim came out today and cut out old pipe that was too long and installed a great new trap setup. He also fixed my osmosis water system leaks while under the sink. I tried to change the filters myself, bad idea. Jim is a hero and my go to plumber moving forward.

Ben showed up on time and was very helpful. We have completed a remodeling in the kitchen and the plumbing lines for the sink and disposal needed to be revised. He did a great job

Jimmy with JBM plumbing did a fantastic job with replacing my bathshower fixtures. Prices were reasonable and the service was super friendly. I’m very pleased and would highly recommend JBM.

Technician was friendly and very efficient and knowledgeable. Great overall experience and will definitely use them again!

Ben was very professional, knowledgeable, and friendly!

Ben was professional and thorough, took time to explain the issue and was great with our dog. Would recommend to anyone

We had Gerardo out to do maintenance on our on-demand hot water heater. He was courteous, professional, and efficient, in addition to begin very personable and an all-around nice guy. Thanks Gerardo! It was a pleasure talking to you! We would definitely use Jim Needham Plumbing again.

Super quick, efficient and clean. Great work.

Nolan was extremely helpful and courteous. We had some issues with leaky pipes and he was able to fix our problem thoroughly! Very professional and upfront about what needed fixing, will be using JNP for all of our plumbing needs going forward, and definitely will be my first recommendation to everyone!

My water heater was leaking and I'm trying to sell my house. They were here very quickly and worked with me to get it done. Such a nice and knowledgeable technician. I highly recommend this place for your needs. Even the office personnel were just so nice.

Mark replaced our garbage disposal and was great! Very quick, friendly and excellent service. Would recommend

Company readily had tech available and very courtesious

Very professional, and polite! Jerid was very persistent with a tough job, and got it done. No leaks works great! Thanks, Jerid!

I called JBM plumbing to blow out the sprinklers on a house I had just purchased. Jimmy responded immediately and got it done before the snow fell that day. Amazing customer service at a reasonable price. JBM is now my go to for plumbing.

Nolan was awesome Very honest and you can tell loves his job. Hope to use you guys again

Ben was friendly, knowledgeable, and a good communicator. We would definitely recommend working with him and are likely to call Jim Needham Plumbing for any future issues that (hopefully don’t) arise.

Nolan was very professional and did a great job replacing our main shutoff and washer shutoffs.

Super professional and very helpful with great work!

Worst plumber ever! Misdiagnosed leak in kitchen. Charged me over $1,000.00. Came home to same leak that now ruined my hardwood floors and leaked into basement wall and ceiling. Don’t ever use!

We had an amazing experience with Darion. Possibly the best experience with a service provider EVER.

Nolan came out and repaired a copper pipe in my crawl space did a great job would highly recommend this company.

Ben was thorough, communicative , and professional! We will definately call again, if we have any other problems and request Ben.

They did excellent work for a reasonable price, and most important of all, they treated my family wonderfully and honestly. Can't ask for much more in a service company. Highly recommend!

Great service. Will continue to be a repeat customer.

Ben did an absolutely fantastic job. Really went above and beyond. Honestly I couldn't recommend these guys enough!

They cleaned out the main sewer and scoped it, they were very professional! They cleaned up after themselves which we really appreciated. Also very personable which made you comfortable with them in your home. Always welcomed back

Fast and professional. Justan
provided impeccable service. We won't be calling anyone else!

Jerid was incredibly nice, walked me through the whole process and fixed the problem.

After confirming appointment for this morning they called and tried to reschedule for another day. I explained that I had taken day off work for them to snake and scope for a home inspection and that it was needed today. They made it happen and we're very thorough.

The guys came out on the day my water heater broke. We made a deal to put in a new one and that same day!! Then some other problems I was not aware of came up...they came back the next day and everything that was old and broken got fixed! They were very nice, explained everything and got the job done so I have my hot water back! Thanks Guys!!

This company is great. They arrived when they said they would, fixed the problem like pros, and left me with valuable information. Jim was very authentic and down to earth. I will absolutely use them again.

So many reasons to love these guys! Kristen, Zolie, & Jarid made my day! I thought I had to replace my water heater but they told me they could repair it and literally saved me over $1,000! I'm so delighted to call them my new plumbers!

From Dennis who scheduled the appointment to Tony who arrived at my home. Extremely professional, courteous and knowledgeable. I would highly recommend Jim Needham plumbing!

Our sink & faucet were replaced. Great work, it looks beautiful!

James with JBM plumbing was courteous friendly and professional. very fair price and amazing work done. If anything else in my house goes wrong I will be sure to call James back

Great service, kind, professional, caring service. HIGHLY RECOMMEND

They were awesome. Ben was on time. Very personable. He did what he could for us and we appreciated it. Very nice office lady as well. Always appreciate someone who answers phone right away and is friendly.

Actually fixed the leaky shower head myself but had them come over to get professional opinion. Gentlemen that came was on time, nice and professional. Would use them in the future..also no charge for the visit..can't beat that.

I have been using Jim Needham plumbing for all of my needs over the past six years, and can’t recommend them highly enough.

Quick response to a plumbing emergency only a few days before Christmas. Highly recommended!

Excellent company! Mike was so efficient and excellent at his job ! My leaking pipe was fixed the same day I called… very pleased!!

I called Jim Needham is desperate need of help. My water heater leaked and flooded my basement. Ben was there within hours and had a new water heater installed within hours. I highly recommend Jim Needham for fast professional service.

Good crew. Timely, friendly, and knowledgeable. Ben was able to find a leak in the wall quickly, and he was very understanding. I would hire them again (although I hope I won't need to!).

Jimmy was on time and professional! Very kind and got the job done quickly at a very fair price! I can’t say enough about the customer service and the quick response to my sewer back up!!! I will never call anyone else!!!

I would like to thank Tyson for coming to my house on a Saturday! Very personable and professional, fixed my problem in no time. Will use Jim Needham Plumbing in the future!

Jerid Burgett did a great job 👏🏻

Great work on my air-conditioning system!

Jerid was absolutely amazing! And affordable!

Darin was very helpful and patient in diagnosing the problem

Jimmy was very kind and explained the problems and options clearly. I felt he was very trustworthy and professional. I would recommend him and use this company again in the future.

Very communicative and professional. The technician took the time to explain the situation and options available to me. Absolutely recommended!

Ben did a very good job re-piping the kitchen drain. Very knowledgeable and professional.

Service fix for furnace/AC thermostat control.

Very positive experience! The team was on-time, efficient, friendly, professional, respectful. They made a quick and accurate diagnosis of the problem and resolved it completely. I would definitely recommend!

Always prompt, friendly, thorough service!

Ben was here on time, in 4 hours he did an impeccable job, replacing 3 builder grade toilets that had started leaking (not on the floor) excessively, with new Kohler toilets.

Nolan was the service Rep and was very diligent and helpful. Would highly recommend there service--ask for Nolan!

Nolan did Great work, very friendly and professional!

Appreciated Darion showing me the parts that were damaged and replacement parts. Nice guy that explained the process. Thanks, Darion!

Jerid was fantastic - just the kind and patient expertise we needed as we navigate remodeling our first home. We will definitely be calling back as we look to make some repairs later in the year.

Excellent job!! TOTAL PROFESSIONAL EXPERIENCE 👏

Jim came out to fix my toilet and was unbelievably professional. He was quick with the job and upfront about costs. I’d highly recommend him!

Great! Came through the snow to get our water on and
Pipe repaired quickly.

Top notch company! Fast, efficient, on-time, knowledgeable, very nice technician (Jared). Replaced my water pressure valve. Would HIGHLY RECOMMEND!!!

Tech was knowledgeable, courteous, and friendly.

Isaiah was incredibly knowledgeable and professional. I would highly recommend!

The technician was very professional and took the time to explain all options to solve the problem. I am extremely happy with the service I received and will definitely use them again if the need arises. I highly recommend them.

Fantastic plumbers who listen and respond with what you need! Helped us and our out of town landlord fix leaks with minimal stress and a wonderful attitude. Can't thank these guys enough for their help!

Jimmie was on time, thorough and reasonably priced master plumber. I would highly recommend Jimmie for any of your plumbing needs. I am calling Jimmie first for any of my plumbing needs.

Darion was super chill and fun to talk to, I reccomend this company to anyone!

I was so pleased with the service I received. Ben was professional, friendly and efficient. My experience was incredibly positive and I highly recommend Jim Needham Plumbing!

Did a great job quoting my job.

Needham is prompt, efficient, reasonable and customer friendly. Mike did an excellent job. I would use them again.

Jimmy has worked on my property for past couple years - sprinkler system, new faucet, general plumbing fixes, etc. Wonderful service - I'd highly recommend.

Steven was professional, friendly and knowledgeable

Dan was very professional. I will be using this company again.

Had a pleasant experience in a difficult time.

Had a great experience and will definitely use this company again. I learned a lot about how my kitchen sink pipes work too!

I have been using Jim Needham plumbing since 2020. They come out, give your three options, never have they tried to upsale, or use scare tactics... If something doesn't need fixed they tell you. Also they make you feel like you're project is important, and you don't feel rushed to get out the door. Isiah was a class act! Explained options, and got to work!

Our technician Tyson has been out to our home several times to help us with our leak. He is always very professional and helpful!

Had to have them out for multiple repairs for my store. Each time they are quick, professional, and get the store taken care of. Would recommend them for any plumbing services you need.

Darion did an excellent job

Excellent Service.

Very nice company from scheduling to services. Jerid was professional, knowledgeable, and friendly. Great experience.

Was on time and completed the request same day. I will be going with Jared again.

Great same day service!

Ira and his team were great. they should up on time and done the job in a timely manor. Thanks again guys... april

They were very responsive, went above and beyond to fix our water heater the same day and get us back up and running. I would call them again with no hesitation.

Tyson was prompt and polite. He did a good job of explaining what he was doing. The price was less than I anticipated it would be.

Josh fixed my toilet and a drip under my sink in a most professional way.

Gave me multiple options to consider.

very professional person. A win for your team.

Very polite and left everything clean

Very courtious, James made sure we understood our options for the work needed and chose the best one for us. Professional and reliable, will recommend.

Tyson was very informative with his work and let me know different options and pricing. They gave me a quote and stuck with the quote even after the work came out to be more.

Would definitely use them again. Quick turn around (same day service) for clogged toilet. Or toddler flushed Lego blocks down the toilet and their tech went the extra mile to dislodge it!

Great service from Ross, showed up promptly and worked overtime to make sure main line was cleared after basement flooded

Excellent attentive service.

Jim did a great job, he is very professional, helpful and friendly. I will definitely be using Jim Needham Plumbing in the future!👍

Daniel and Gage were great 👍

Ben walked in to my house . Imeadiatly took control of the situation and and got the job done . A great employee and a. Very courteous and professional individual

Jared was great .customer service. Was great n courtesy you better hold on to him

We suggested that the problem was the wax ring, Zolie said “no, you need a vent system.” $2000 later, the problem wasn’t resolved. Then he suggested ANOTHER plumber, and they said it was the wax ring....

Jerid was very knowledgeable and helpful.