We called another company and they couldn't come until tonight and would charge $150 extra for evening work. I called Tiff because he had done some work at another property for us. He was there within 30 minutes, got the clog cleaned immediately, explained the situation to the renter and manager and charged $110. Tiff owns this business and runs it himself and does an excellent job. We will use him every time we need drain services! Thanks, Tiff, for your great customer service!