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The Drain Company


Los Angeles CA

SERVICES


Reviews


Amy Medvin
Amy Medvin
a year ago
I have used The Drain Company a few times since buying my house. They are attentive and don't try to overcharge or look for unneeded services. Star is easy to work with and trustworthy. I definitely recommend The Drain Co.

Generacles Dey
Generacles Dey
7 years ago
The Drain Company has served my apartments for over 10 years. They are professional, courteous and prompt.
They deliver considerable value for a reasonable price, and my tenants are satisfied.

I would not hesitate to recommend them, and have already done so.

The Law Collaborative
The Law Collaborative
a year ago
Joe was so gung-ho to unclog our toilet, he showed up early. It was too clogged for a snake so rather than pull the toilet (which costs much more) he jumped on the roof and tried unclogging it from there. When that didn't work, he went in through a pipe in the garage and that did the trick. He was so quick and efficient I don't think he was there for even 45 minutes. Thanks Drain Company!

Michael Evans
Michael Evans
2 years ago
Wow! What service! Kitchen sink and washing machine lines clogged this morning. Call them at 1215p. Connie in the office called me back in 3 minutes to ask about the problem and to arrange a tech. George arrived at 2p and fixed the problem. Very satisfied with their response and the work performed. Also, very reasonable price for a Saturday emergency call. Thank you!

Stephen Zeiger
Stephen Zeiger
8 years ago
Drain Co. is an extremely good company. They are prompt and very reliable. We have been using them for years. Starr is wonderful to deal with. Their prices are very reasonable and so I give them 10 stars overall.

Laura Levinsky
Laura Levinsky
10 years ago
On time, friendly, courteous, and most of all TRUSTWORTHY! I can't say enough good things about the service I have received from The Drain Co.

I have been in my home 24 years and never had the sewer line to the street cleaned out. The Drain Co came out quickly, worked until the job was done and left the area cleaner then when they arrived! And they stuck to the price they quoted me at the beginning of the job.

Do yourself a favor and have The Drain Co take care of all your emergency and routine maintenance drain work.

Debra M
Debra M
6 years ago
Well to be fair we never had them come out! I was referred by a Facebook group when I asked for a good plumber. Our plumber of 25 years retired and moved out of state. I called and left a message for The Drain Co to call back. A woman called back with such rudeness and really didn't want or care about our business! On top basically they charge $85.00 to come out for an estimate even if you don't like their price you pay. I'm self employed and I always give a free estimate/consultation because I know I'm good and my prices are decent! Anyway I gave 1 star because the lady on the phone did not give a damn about new business or getting business! My suggestion would be put someone who cares on the phone! Lost a customer before even truly getting one! Also I shared my experience on fb. The first person who answers the phone at a business is a key player of a solid business! Thanks but no thanks!
Attitude reflects leadership and tgat reflects business relations!

Charly Ventura
Charly Ventura
4 months ago
They never answer the phone when I called

Aida Lund
Aida Lund
8 years ago
The Drain Co has been a very reliable outfit. It has taken care of our emergency and maintenance plumbing needs at our rentals in Eagle Rock, CA for years. Allways on time and pleasant to deal with.

Chris Steele
Chris Steele
7 years ago
We have used Drain Co. several times for multiple areas of our home. They are our first and last call when it comes to service. Two things come to mind when describing them, Integrity and Followthrough. They are clear and consice when discussing problems and solutions and aren't satisfied with mediocrity. Simply put, we love em.

Lillie Gold
Lillie Gold
8 years ago
The two men that came to take a look at the kitchen drain, were polite and knowledgeable. They fixed the issue immediately and let us know what the problem was. I have recommended The Drain Co to couple of my neighbors :)

Derek Hines
Derek Hines
7 years ago
I had a horrible experience with this company. Three major concerns. They broke out hose that they were using (then denied it) they left all the waste and sludge from the drain laying in our flower bed to rot and then charged us an extra $75 because it was overcast and sprinkled mist from the sky. I called the owner about the house and the waste only to be yelled at because it is not their job to clean up the waste, only to clear it. As I tried to explain that we weren't aware of the waste until it began to rot on the side of out house. The owner then became frustrated and curses at me because I said her employee did not complete his job. So now I am left with a popped hose, rotting waste on (literally) my house and in the flower bed, and an owner who won't take responsibility. I will do everything I can to tarnish the name of this compnay for their unprofessional and malicious behavior towards other people. I would never reccomend them and will co tinue to spread this review so that other people do not have this experience.

Miri Rossitto
Miri Rossitto
5 years ago
The best drain and plumbing company in Los Angeles, the best people who love what they do and the best customer service ever!! My friends and family all use and LOVE THE DRAIN CO!

Virginia Lawrence
Virginia Lawrence
6 years ago
The Drain Co comes quickly and solves the drain problem quickly. The guy who came was clean, efficient and very pleasant. It's a delight to use the services of The Drain Co.

Simon Ziyadeh
Simon Ziyadeh
7 years ago
Outstanding response and results. The came out as a second opinion and as a result saved me $10,000 dollars that another company was trying to fraudulently charge me for new plumbing that I didn't need.

larry brager
larry brager
5 years ago
Great Experience. Our kitchen drain backed up and they sent someone out right away. Problem was solved quickly and professionally.

Grendl Xavier
Grendl Xavier
a year ago
These folks are rock stars of plumbing! So thankful to have found them.

Jared Gerber
Jared Gerber
5 years ago
You can always count on Star and her staff of family & top notch plumbers to be there when you call and provide prompt & professional services.

anson sims
anson sims
8 years ago
We have been quite pleased with the Drain Co. They have always been here when we need them and their prices are reasonable.

JORDAN FRIEDMAN
JORDAN FRIEDMAN
6 years ago
They come out to the house promptly and took care of our downstairs toilet. The company is also very reasonable.

Nancy Eisenhart
Nancy Eisenhart
7 years ago
If I had dreamed of the perfect plumbing company experience, it couldn't have better than the real one we had with The Drain Co.

Brad Klimovitch
Brad Klimovitch
6 years ago
On time, quality workmanship, left the house clean, and fair pricing (didn't clean out my pockets)..

Debby Berg
Debby Berg
6 years ago
Have known them for years. Always courteous and successful.

Lewis Rudzki
Lewis Rudzki
8 years ago
good service, nice people and Star is great.

Fardad Sarabchi
Fardad Sarabchi
2 years ago
GREAT, TIMLEY SERVICE, VERY SATISFIED. TY

Barry Greenberg
Barry Greenberg
7 years ago
Good quick and reasonable

Carolina Romero
Carolina Romero
3 years ago
Great company

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Hours


Monday 8AM–7PM

Tuesday 8AM–7PM

Wednesday 8AM–7PM

Thursday 8AM–7PM

Friday 8AM–2PM

Saturday Closed

Sunday Closed

Manager


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