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Mr. Rooter Plumbing of The Oakland-Berkeley Area

Mr. Rooter Plumbing of The Oakland-Berkeley Area


50 Hegenberger Loop, Oakland, CA 94621

Description


Mr. Rooter® Plumbing of The Oakland-Berkeley Area is your courteous Plumbing Professional with over 50 years of experience handling residential and commercial plumbing services. Our experts are licensed, insured, and ready to handle any job. We offer a wide range of residential and commercial services from drain cleaning, water line repair, and emergency plumbing. So whether you need help with fruit flies in the bathroom, have a clogged toilet, or need a P-trap replaced to stop gas from entering your home, we’ve got you covered. Enjoy our flat-rate pricing with no overtime billing and our Neighborly Done Right Promise™. If it’s not done right - we’ll make it right. Guaranteed! Schedule today for your courteous plumber!

SERVICES


Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24/7 Emergency Services, All Types Of Plumbing Repair, Any Plumbing Services, Backflow Prevention, Bathroom Sinks, Bidet Installation, Broken Sewer Pipes, Busted Pipe, Cleaning Sewer, Clogged Drains, Commercial Services, Commercial Water Heaters, Commercial plumbing, Complete Replacement, Damaged Sewer Pipes, Diagnosis And Check Ups, Dishwasher Installation, Drain Cleaners, Drain Cleaning Hydro Jetting, Drain Cleaning Job, Drain Cleaning Solutions, Drain Inspection, Drain Snaking, Drains Drain Cleaning, Drip Calculator, Emergency Plumbing, Emergency Plumbing Repairs, Fixing Pipe, Frozen Pipes Leaking Pipes, General Plumbing, General Plumbing Services, Heat Pump Water Heaters, Home Plumbing, Home Service, Hot Water Dispenser, Hot Water Dispenser Installation, Hydro Jetting, Hydroscrub - Jetting, Hydroscrub - Jetting Services, Hydroscrub Jetting, Hydroscrub® Jetting, Installations And Upgrades, Kitchen And Bathroom Sinks, Leaking Faucets And Toilets, Leaking Pipes, Leaking pipe repair, Licensed Plumbing, Major Remodeling, New Plumbing, Our Plumbing Services, Pipe Inspection, Pipe Relining, Pipe Replacement, Plumbing And Sewer, Plumbing Diagnosis & Inspection, Plumbing Emergency, Plumbing Parts, Plumbing Pipes, Plumbing Problem, Plumbing Repair Drain Cleaning, Plumbing Repair Plumbing Replacement, Plumbing Repairs Plumbing, Plumbing Replacement & Installations, Plumbing System Issues, Plumbing System Maintenance, Plumbing Vents, Plumbing Video, Plumbing Video Camera Inspection, Plumbing inspection, Plumbing maintenance, Plumbing repairs, Plumbing, Heating, Preventive Pipe Maintenance, Repair Jobs, Residential Plumbing Services, Residential Services, Residential plumbing, Rooter Plumbing, Routine Maintenance, Sanitary Sewer, Sewage Pump, Sewer Lateral Compliance, Sewer Line Inspection, Sewer Line Issue, Sewer Line Repair & Replacements, Sewer Line Repair Sewer Line Replacement, Sewer Main, Sewer Pipe, Sewer Pipe Repair, Sewer System Backups, Sewer line replacement, Sewer system backups, Sink Repair, Slow Moving Drains, Storm Drain, Sump Pump Backup, Sump Pump Battery Backup System Installation, System Maintenance And Cleaning, Trenchless Sewer, Trenchless Sewer Line Repair, Trenchless Sewer Replacement, Tub Repair, Venting System Installation, Video Camera Inspection, Water Damage Repairs, Water Heater Installation, Water Heater Repair, Water Heater Repair & Replacements, Water Heater Replacements, Water Line Repairs, Water Line Replacement & Installations, Water Softener Installation, Waterline Replacement,

Reviews


Colin Sillers
Colin Sillers
2 years ago
Mr Rooter Oakland is great. They have great communication, and they’re very professional. They work fast and make sure that you’re happy when they’re done. I had several plumbing projects I needed for a remodel, and they got it all done in one day. I highly recommend this company.

Jim Thurman
Jim Thurman
2 years ago

Norma Hongisto
Norma Hongisto
a year ago

David Talley
David Talley
6 years ago
Mr. Rooter provided on-time and very competent services.

Lucia Giannattasio
Lucia Giannattasio
3 years ago

Matthew Robin
Matthew Robin
a year ago
They are professional and nice.

Brian Dillman
Brian Dillman
7 months ago
Shayea helped us snake out slow drain and also re do some plumbing. He was a fantastic person to work with and we’d recommend his services to anyone.

Janet Cox
Janet Cox
2 years ago
After I submitted the online form I got a call back almost immediately. H-Uriel, the technician, was knowledgable and very helpful. The problem was resolved efficiently. Thank you!

司徒日祥 COUSINZ
司徒日祥 COUSINZ
a year ago

Shahar Shamay
Shahar Shamay
3 years ago
Alex was very helpful

Marcus Youngblood
Marcus Youngblood
3 years ago

Kevin McNally
Kevin McNally
2 years ago

Sharon Rice
Sharon Rice
a year ago

Lane Lewis
Lane Lewis
8 months ago
After spending two days trying to get a different plumber out for a clog in our main sewer line, they finally came, told me they couldn’t help me that day, scheduled for the next day, and quoted me just over $300.

I could not live another day without toilets and sinks (with sewage backing up into my shower), so I called Mr. Rooter. Within 40 minutes, Alex was at my house. He was professional, thorough and conscientious. I could not believe how careful he was with everything in our home. It was like a night and day difference from the previous plumbing company. Alex took the time to explain in detail what was wrong, every step he was completing, and stayed for hours when the proposed solution didn’t immediately work. Whereas the other plumber clearly wanted to get home in time for dinner, Alex understood our situation and made sure to stay until the problem was solved. Yes, the cost was much higher than the other plumber quoted (in total, about $800). But I shudder to think the corners the other plumber would have cut, considering how unprofessional they were and how little they seemed to care. Alex’s hard work and kind demeanor made the high price tag sting a bit less. He is a gem!

Paula Limasa
Paula Limasa
a year ago

jeri tomasello
jeri tomasello
a year ago
Alfredo was out technician and he was great. Professional, very knowledgeable, offered various solutions, got the job done quickly and thoroughly walked us through everything so we knew what was done and how to operate it.

Timothy Hiler
Timothy Hiler
9 months ago

Kent Ferre
Kent Ferre
11 months ago
They unclogged an outdoor drain line. The line was blocked
By roots. Very happy with the quality of service

Andrea Swenson
Andrea Swenson
3 years ago

Dave Monk
Dave Monk
4 years ago
I love Mr. Rooter. Spencer and team are fantastic. Super smart, helpful, and professional.

Mike Amato
Mike Amato
3 years ago
I have used them many times over the years. Always do the job right, whether it's a big trenchless job, a clean out, or a quick repair, Spencer and his team know what they're doing.

Harold Glenn, Jr.
Harold Glenn, Jr.
a year ago

Yusuf Ali
Yusuf Ali
7 months ago
They were super helpful. Shayea made the whole process easy—responsive and timely

Lisa Carlson
Lisa Carlson
2 years ago

Michel Mendez
Michel Mendez
4 years ago

Darnele Liautaud Wright
Darnele Liautaud Wright
3 years ago
I should give 5 stars bc the tech was great! Fast, professional and on time. The fix seemed pretty simple but the price was pretty high so took one star away for that.

shane knapp
shane knapp
3 years ago
i am extremely happy with the service provided by mr. rooter... we had a serious issue with our sewer drain backing up, and mr. rooter came to the rescue! they explained their pricing well, didn't try to up-sell us on services and performed the work quickly and on budget. their customer service and quality of work done is top notch, and i couldn't recommend them more.

Lenny Oliker
Lenny Oliker
5 years ago
We had a 140 foot gas line that needed quick replacement, including concrete trenching. After a few quotes I decided to work with Spencer (the owner) and very glad I did. His team did the job well, quickly and professionally, and was easy to communicate with especially dealing with the city and PGE to reactivate serivice. There was even a snag on a Sunday night, and Spencer came out personally to repair it so get the heating working again. Highly recommended!

Sal Rizzo
Sal Rizzo
2 years ago

Veronica Anaya
Veronica Anaya
8 months ago

Elizabeth Braunstein
Elizabeth Braunstein
3 years ago
I called Mr. Rooter on a Saturday morning because my sewer line had backed up into a bathroom above the garage. The main pipe had to be taken apart and large roots were cut out. I found out further steps Ineeded to take.

Peter Schakow
Peter Schakow
10 months ago

Dr. Deah Schwartz
Dr. Deah Schwartz
2 years ago
Very helpful and professional. I would definitely recommend them!!!

Zose Newell
Zose Newell
a year ago
Kristine was super friendly when I called and got someone out to our business pretty quickly and the issue was resolved.

Rafael de la torre
Rafael de la torre
a year ago
very professional service

Rescue Mom
Rescue Mom
8 months ago
Always dependable, reliable, trustworthy and a great value. We’ve been using this location for over a decade for all of our plumbing needs.

Greg somebody
Greg somebody
4 years ago
Great service! Kudos to Chris Evans who was professional and courteous. Job well done. Highly recommended!

roy eugene tabigo-on
roy eugene tabigo-on
4 months ago
Tyler was very professional and responsive. Did the work fast.

Franck Bille
Franck Bille
3 years ago

Syreeta Mussante
Syreeta Mussante
3 months ago
Uriel was lovely and helpful. He clearly explained the issue and the repair options. He attempted the least expensive solution first and despite an obstacle or two was able to fix the leak with materials he had on hand.

Ronnie Sampson
Ronnie Sampson
2 years ago
None of the water in my bathroom would drain. I needed a plumber fast. I tried Mr. Rooter and they said they could be there within an hour. He arrived quickly and within minutes, the plumber had identified the problem in the line outdoors and set to work fixing it. Great communication, friendly professional demeanor and getting the job done right (and neatly) have earned Mr. Rooter place on my preferred service providers list.

Murray Silverstein
Murray Silverstein
3 years ago

James Vance
James Vance
2 years ago
Cracked my water main doing yard work, called and was fixed within a couple hours. Highly recommend.

steven chappell
steven chappell
2 years ago
Courteous, professional, thorough.

Terence Akins
Terence Akins
7 years ago

Brian Gibbs
Brian Gibbs
4 months ago
Install wasn’t as smooth as expected, but still only about an hour and everything works fine.

Skymann21
Skymann21
9 months ago
Alex was very friendly , efficient and professional. Service was reasonably
Priced .
Would use again.

Olivia Cortez
Olivia Cortez
6 days ago
Great Job love the service

Tanner K
Tanner K
7 months ago
Excellent service from a nice guy who communicated through each step and went the extra mile.

Nedra T Williams
Nedra T Williams
2 years ago
I felt the service was excellent and my professional Plummer knew his trade and the company. He was courteous, wore his mask at all times(outside & inside) and answered all my questions. He told me my immediate needs and what I could do in the future to improve my sewer system. He gave me my estimate after he found out what had to be done and then he let me decided on what level of care I wanted and could afford. He finished his job in record time, I signed, paid and he left me a refrigerator magnet, so I can call in April for further work. All in all, I would recommend your business to my friends. Give my service guy a raise!!!!!
Thank you,
Nedra Williams

Michael Jordan
Michael Jordan
5 months ago
Spencer and Jimmy were extremely professional. They were responsive, on time, articulate with their findings and explanation, and honest. I would highly recommend them to anyone with plumbing/rooter issues.

Timothy Jordan
Timothy Jordan
3 years ago

Esther Chung
Esther Chung
3 years ago
I will NOT use another company unless Mr. Rooter is not available. I will fully admit you may be able to find a plumber who will do the work or quote a smaller number but you will not have the faith of knowing the work is quality work, and what the costs will not inflate. I like that Mr. Rooter gives you a flat cost for the job not a vague hourly estimate. I'd rather pay for good workmanship, good customer service and known work order than pay less and worry that the cost may inflate. I basically will pay a little extra to not have to worry and it is WELL worth it. I have never felt ripped off or questioned their work. AND I have used them at least 5 times on several different properties. You pay for what you get.

Kimberley Meier
Kimberley Meier
8 months ago

Joe Roberts
Joe Roberts
2 years ago
Hydroscrubbing of sewer lines and clearing of all restaurant floor drain lines

Lyn Kendrick
Lyn Kendrick
2 years ago
Christopher quickly assessed the solution relating to the clogged drains
& assured me there would be no more leaks. He did identify a gap in the
sewer pipe in front of my house that
Roto Rooter didn’t tell me about six
months ago. Good job, Christopher!

Dawit Teklwold
Dawit Teklwold
2 years ago

Michael Barnett
Michael Barnett
5 months ago

Pareen Shah
Pareen Shah
3 years ago

Frances McCosker
Frances McCosker
8 months ago
Shayea was very knowledgeable and thorough!

John Ullom
John Ullom
4 months ago
They were responsive and came out on the weekend quickly. The work was professional and detailed oriented. Really happy I called them.

Jose A Mejia
Jose A Mejia
3 years ago
Professional and great service ! Clean tools and awesome technology !! Great guys !

Harry Konstantopoulos
Harry Konstantopoulos
3 years ago
Chris was amazingly helpful.

alvin scott
alvin scott
9 months ago
I've used Mr. Rooter on three separate occasion at my rental properties. The work involved clearing a drain, water heater installation and fixing a plumbing pipe leak and repair. They were professional, did high quality work (including complying with city codes) and were on time.

Tony Rodrigues
Tony Rodrigues
2 years ago

C Friedman
C Friedman
2 years ago
Alfredo was professional and so helpful.
He was respectful of our home and even wore shoe coverings to protect our floors. He was in a very good mood and helped me mentally recover from our plumbing problem. I give Alfredo 5 stars

Emily Benner
Emily Benner
5 years ago

Dixon de Leña
Dixon de Leña
a year ago

Diane Downs
Diane Downs
a year ago
Quick and correct assessment of the problem and fast on-site estimate.

Heather Clifford
Heather Clifford
4 weeks ago
My sewer pipe was cracked , fixed promptly and efficiently .

Anya Black
Anya Black
3 years ago
Quick, efficient, and friendly knowledgeable service. Chris was great and our toilet is running better than ever!

Lila Neupane
Lila Neupane
2 years ago

Pascal Hoffmann
Pascal Hoffmann
3 months ago
Overall, I found the Mister Rooter team and organization extremely effective and professional. They really stood out. Their phone dispatch center is courteous, flexible with scheduling, knowledgeable about what it takes to complete plumbing installation and repair. The plumbers (Alejandro and Alfredo) not only know their craft but provide excellent customer service. They explain the situation, consider different options and discuss with homeowner, proactively manage expectations related to timing, provide updates while the work is in progress and write a summary report with photos at the end.

Richard Cone
Richard Cone
6 months ago
Mr. Rooter (Oakland) plumbing provided excellent service on two occasions. First, Spencer, the owner of this franchise, responded within hours to my backed up sewer lateral. He informed me that Albany City fixes this for free. He personally knew the City person responsible and he called on my behalf to order the repair. The City workers arrived the next day and fixed the problem for free! On another occasion, our garbage disposal failed. I got Spencer on the phone and he suggested an appropriate brand and model to replace it. I also asked for a new kitchen faucet, and he immediately recommended a faucet that we have loved. The plumber who arrived to replace our garbage disposal and faucet, named Alex, could not have been better. He was punctual, thoughtful, well informed, friendly and fast. He was thoroughly professional, and the work he did was excellent. I will definitely be calling Mr. Rooter of Oakland for my future plumbing needs.

Annette Min
Annette Min
3 years ago

Joyce W Burks
Joyce W Burks
6 years ago
Plumber was able to arrive in a couple of hours. Diagnosed problem, fixed! (Old bathtub/fixtures--from 1920s .) Forever grateful! Really nice person too. Good experience all round.

kelli green
kelli green
2 years ago

Stephanie Sala
Stephanie Sala
11 months ago
After being burned by a few other plumbers who tried to take advantage of my ignorance in the world of construction I have come to trust Mr. Rooter for all of my plumbing needs. They show up on time, text me when they are on their way, are friendly and knowledgeable and always leave the work site clean. Their customer service is exceptional in my experience and I appreciate the way they walk me through and explain each step and my options for resolving the issue. I also appreciate that they make calls on weekends at no extra charge. I will never use anyone else ever again for my plumbing needs. Thank you for taking such good care of me, Mr. Rooter!

Sheriolyn Andrews
Sheriolyn Andrews
2 years ago

Paul Coleman
Paul Coleman
a year ago

christa robertson
christa robertson
2 years ago

Madeleine Leullier
Madeleine Leullier
5 years ago

Elna Brunckhorst
Elna Brunckhorst
7 years ago
Mr. Rooter Plumbing in Oakland is my go-to plumbing service, and has been for many years. I have a home with original 100-year and 80-year plumbing and this family-run business has been able to handle a multitude of problems for me. They're responsive, great at problem-solving, and at explaining various options available in any given circumstance. Big fan!

Jill Argos
Jill Argos
6 years ago
Spenser was very helpful.

stephen rice
stephen rice
3 months ago

Elena Aranda
Elena Aranda
a month ago

Adam Brosh
Adam Brosh
5 years ago
Our plumber was incredibly friendly and helpful. The job was completed quickly and efficiently.

Mahasty Lebastchi
Mahasty Lebastchi
7 months ago
We’ve used Mr Rooter for years and been happy with them.

Russell Hitomi
Russell Hitomi
5 years ago

Laurie Nakaso
Laurie Nakaso
7 months ago
The technician Shayea was very knowledgeable and immediately diagnosed the problem. I like the fact he was on time . And had all the parts in his truck . In and out . And fixed the problem. Thank you

Alex Ferguson
Alex Ferguson
8 months ago
Best plumbing company ever

Jon Gilbert
Jon Gilbert
3 years ago

Lauren Young
Lauren Young
2 years ago
Chris Evans came on a Sunday to unclog the pipe running to my bathroom. He walked me through all the possible options, showing me how the cleanout and pipes under our house were set up, and then recommended a solution. He uninstalled the toilet and ran a cable 50 feet into our pipes. He did all of this super quickly and with great COVID safety protocols (mask, distancing, etc). He left our bathroom pretty clean and totally undamaged, inc washing sewage out of our tub. And Chris's quote for this work was about 30% less expensive than the Roto Rooter quote that we had gotten for the same job. I hope you never have this problem, but if you do I would definitely recommend Chris Evans at Mr. Rooter.

Joyce Corbin
Joyce Corbin
3 years ago

Gilbert Guerrero
Gilbert Guerrero
9 months ago

Amanda Stafford
Amanda Stafford
2 years ago

Randy Piplica
Randy Piplica
2 years ago

Kevin Baxter
Kevin Baxter
a year ago
The operator took my call, made an appointment for me, then called me back to get a plumber sooner. He came out, explained what he would do. He was a good guy and was helpful. I will use them again

Levy Schlaffer
Levy Schlaffer
4 years ago

Gayle Tule-Chen
Gayle Tule-Chen
3 years ago

Lisa Wenzel
Lisa Wenzel
3 years ago

Ping Fahn
Ping Fahn
3 years ago
Alex the plumber was courteous, friendly, and excellent at removing and installing our new Toto toilet. They took the old toilet and packaging and all the trash and cleaned up very well. Everything went well, I’d use them again.

Matt Bronars
Matt Bronars
a year ago
Do not use this company. They will overcharge you and manipulate you into thinking you need work done that you don’t. I called to have a leaky shower worked on. They came and without even taking the casing off, told me that because my shower head wasn’t “standard” it would cost me $590 bare minimum to have my shower fixed and that it could take weeks. I called another plumber who got it done in 30 minutes for $100 by replacing a tiny rubber fitting + spring that commonly wears out.

Master Oogway
Master Oogway
3 years ago

michael nichols
michael nichols
5 years ago

Cynthia McAfee
Cynthia McAfee
4 years ago
Great work, very easy to work with & quite responsive.

Bay Breeze Inn
Bay Breeze Inn
7 months ago
Excellent service and Zach the technician deserves 10/10. He is very professional and knowledgeable

Nancy Silverman
Nancy Silverman
a year ago

Robert Mack
Robert Mack
2 years ago

colton darden
colton darden
3 months ago
Excellent service and very quick. Alex B. was very knowledgeable and was able to answer all my questions. 10/10 highly recommend. Ask for Alex!

Clay Sorrick
Clay Sorrick
a month ago
Very knowledgeable. Tons of experience. Explained everything and answered all my questions. Cleared the clog of wipes with the power washer. Will hire again.

Anthony Esquivel
Anthony Esquivel
a year ago
A super nice guy he explained everything what he was going to do before he even started made me feel comfortable with definitely use you guys again thanks again

Albert Mossman
Albert Mossman
2 years ago
I required rooting service which Alex provided along with video of the completed work. Completely cleaned out roots from several places. Required several passes to do the job. Very satisfied.

Ricky Lee
Ricky Lee
a year ago

Sharon Scharm Harris
Sharon Scharm Harris
2 years ago
Mr. Rooter replaced our sewer lateral from our house to the city main in the street.

Sharon Franquemont
Sharon Franquemont
a year ago
A few weeks ago I received excellent care--the best ever--from Alfredo Macias of Mr. Rooter here in Oakland. He was personable, very competent, and informative. I bought my house 22 years ago because of a spectacular yucca tree. Walked in the door, saw it in the backyard through the slider and didn't need to look further. One problem: roots. So the 10 years I have needed to get an annual clean out. Alfredo did a great job for a reasonable price and explained things as he went. And, we had a great conversation!! Gratitude and will use Mr. Rooter every year.

Sanley Wong
Sanley Wong
a year ago
Mr. Rooter provides 24/7 on call service. I called late Saturday night and was able to schedule an appointment on the next day morning (Sunday) for a technician to come to provide a quote. Since our main water pine was leaking and would need to be repaired quickly, I agreed with price. They (5 people) came the next day (Monday) to replace the water pipe. The entire project was finished in one day. I am very much impressed by their quick response and good quantity of work. I highly recommend this company!

Leah Isla
Leah Isla
3 years ago
Early evening we noticed that we had a back up. Mr. Rooter was able to come out that evening. Cleared everything up quickly. Jimmy was friendly and professional. Reliable service. Thanks so much!

Louis Thiery
Louis Thiery
2 years ago
Chris Evans was on time, friendly, and explained everything that was going on. He fixed the problem and fixed our tank so that it would flush harder. All of that in less than 20 minutes.

Monique Doryland
Monique Doryland
5 months ago
Very responsible and reliable plumbers. Have used them several times. We need a new cartridge for inside a pipe and they are working to order that, and also installed a new shower head, after a spontaneous conversation about that. Super clean and they LISTEN. Good company.

Calvin Wong
Calvin Wong
a month ago
I called Mr. Rooter to fix my dripping bathroom faucet. I asked for Uriel Cornejo again. He did a great job. He is smart, knows his stuff and presented me with my options. I highly recommend Uriel Cornejo. He is checked out!

Joseph Martinez
Joseph Martinez
a year ago

Robb Bittner
Robb Bittner
4 years ago
Alex was amazing! He was on time and super efficient. He communicated clearly about what the problem was and my options. He got everything done quickly and efficiently and left everything clean and in order.

Highly recommend.Mr Rooter!

andrea Simms
andrea Simms
a year ago
The workman arrived on time, explained each step of the repair and what the cost would be before he got started. He also explained options. The best plumber experience I have had!

Tawnya Davis
Tawnya Davis
2 years ago

Kit Crane
Kit Crane
3 weeks ago
I own a property management company representing 1000 units in Oakland and Hayward. I called Mr. Rooter at 10 AM. It is now 12:08. I still have not received a call for a plumbing back up at a 50 unit building. My suggestion is never depend on them for 24 hour service. Just like most rooter companies they pretend like they can assist and have done absolutely nothing. I will be most certainly letting my large network of property owners know to never use Mr. Rooter moving forward. I suggest you look elsewhere unless you enjoy getting the run around and never being contacted.

Isaac Rothenberg
Isaac Rothenberg
2 years ago

Mark Galbraith
Mark Galbraith
3 years ago

Tom Eckstrom
Tom Eckstrom
5 years ago
Fabulous, fabulous!! You won't find a better plumber!

Linda Em
Linda Em
2 years ago

Dan Park
Dan Park
a year ago
Chris Evans is outstanding. He is professional, fast and honest. He explains things thoroughly and clearly so there's no confusion. He also provides great advice on how to maintain the longevity of your plumbing. Highest possible recommendation.

Fatrie Johnson
Fatrie Johnson
6 years ago
The technician was knowledgeable and was able to diagnose and fix the problem very quickly. I also appreciate that they called me back to let me know when they could come out.

Andrew von Mayrhauser
Andrew von Mayrhauser
a year ago
On time. Courteous. Effective.

Vandy Howell
Vandy Howell
a year ago

Cameron Phipps
Cameron Phipps
2 years ago

Les N
Les N
2 years ago
I was extremely impressed with the work completed and their detailed explanation. Additionally, they provided a comprehensive analysis and explanation of my overall plumbing system and options regarding possible future needs.

Sharon Nichols
Sharon Nichols
7 years ago
We have used Mr. Rooter several times now where I work and I have also used it several times at home. The staff is very helpful and friendly and I have always been very pleased with the service.

Tony Buckman
Tony Buckman
3 years ago
This is my go to company for all my plumbing needs. They are always professional and can handle any plumbing situation. Great company!!

Tom Crosby
Tom Crosby
2 years ago
Christopher was pleasant, competent and a joy to have in my home.

Dan Fruchtman
Dan Fruchtman
3 years ago

sardar Alam
sardar Alam
2 months ago
Good job, we’re on time.

Nate Singer
Nate Singer
4 years ago
Spencer was smart, quick to the scene, and super efficient. He got exactly what the problem was and within two hours our plumbing problem was solved. That was amazing service quality - Thanks a lot Spencer!!!

Jazmyn Nevarez
Jazmyn Nevarez
a month ago

Patricia Lollis
Patricia Lollis
7 months ago
We have a sump pump. We live on a hill. Our pump is going off about every five minutes after 8 Pineapple Express rain storms. It started making very ominous sounds. We called on a Thursday night, and they came and out and installed a new pump the next day! It doesn’t get better than that! We’ve used them for years because their service is just that good.

Matt Turlock
Matt Turlock
4 years ago
Great! Called and within a couple hours a great plumber arrived to fix our tub.

Ginger Bisek
Ginger Bisek
3 years ago
Professional and prompt service.

Chuck Desmarais
Chuck Desmarais
7 months ago
Shayea showed up and quickly resolved an issue that another plumber had thrown up their hands over.

Jeremy West
Jeremy West
7 years ago
Excellent service. Highly qualified staff who are a pleasure to deal with.

Have been using Mr. Rooter of Berkeley for the past 20 years.

Mohamed Alnajar
Mohamed Alnajar
8 months ago
Mr. Rooter! When I say more than exceptional service when I say today was a breeze this was a serious situation for me and my family we was not able to keep our hygiene up and when I say shayea made sure that we was content with what information that we had before we sign anything. We are more content and happy with our service! His costumer service and professionalism was more than expectional! Will definitely call mr rooter again, and recommended highly for my family and friends

Stuart Wright
Stuart Wright
a year ago

Wendy Jiang
Wendy Jiang
3 years ago

Meredith Silverman
Meredith Silverman
7 months ago
The ETA was accurate. Uriel was very professional and took care of the issue promptly. He recommended a water extraction service to take care of the standing water. He explained everything as he went along, and even left some temporary measures in place until after the holiday when more permanent repairs can be done. A+ service.

Goli Hashemi
Goli Hashemi
4 years ago
Called in advance of arriving. Very polite. Provided details and options of work with cost. Job well done 👍🏼. Thank you!

Jacqueline Mosley
Jacqueline Mosley
3 years ago

Vanessa Del Rey
Vanessa Del Rey
3 years ago
So sweet, professional, and fast!

Jim Briggs
Jim Briggs
2 years ago

E Mac
E Mac
7 years ago
I called on Sunday night and Christopher, was on site Monday morning. My review is more for him than Mr. Rooter since he was the one that really impressed me. Wow! What a nice man!!! He quickly diagnosed the problem and offered a cost effective solution. He was a delight, fun, nice to my kids, and even gave them a Mr. Rooter Plumber Toy! I hope to never need his help again, but I'd call him back in a second. Thanks!!! Oh, and the plumbing was fixed, too!

MT
MT
6 months ago
their service is quite good and cost efficient..liked it

Pratik Thapa
Pratik Thapa
a year ago

Juana Martinez Rodriguez
Juana Martinez Rodriguez
3 years ago
I am happy with he work that was done by Lance.

Matt Ruby
Matt Ruby
3 years ago
Lance went above and beyond, literally! After spending an hour trying to root out our shower drain from the bathroom, he went into our crawl space to get a better look at the pipe junction that was causing the problems. He informed me of the situation and proposed a solution that didn’t involve a construction project; rooting the drain from the roof vent. He climbed up there and cleared the drain. He provided clear communication and a solution to our problem.

Juan Vasquez
Juan Vasquez
10 months ago
Mr. Rooter was very responsive,and on time. Returned phone calls as promised, technician was also very responsive. Technician Uriel was on time and polite, very professional looking. Uriel explained the process and all work that needed to be done, Uriel also answered all my questions with no problems, Uriel also quoted me a price for all work which was very reasonable after consulting with his supervisor. Uriel was also a very neat and organized worker, I also stood by and watched Uriel work at times, I felt very comfortable with leaving Uriel to do his work, because at times I was in and out of my house for errands. I could see Uriel was all business when he started working, Uriel was quick but also made sure he work was solid, after Completeing all work necessary Uriel explained what he had done. Uriel tested all connections for leaks and proper fittings after final completion. There was a little bit of a problem with a bathtub fitting, but Uriel took his time and found a solution that fixed the problem. I am completely satisfied with Uriel as a technician and with the work he performed, I am also satisfied with Mr. Rooter services. I will definatley recommend Mr. Rooter to friends and family and also recommend Uriel as their technician. From this point on I will continue to use Mr. Rooter for all my future plumbing needs, thanks to Uriels professionalism and kindness.

Douglas Hudson
Douglas Hudson
4 years ago
Excellent work and friendly service.

Richard Alva
Richard Alva
a month ago

Rick Davis
Rick Davis
2 years ago

Arlene Zuckerberg
Arlene Zuckerberg
3 years ago

Glory Styles
Glory Styles
2 years ago

MaryReed Johnson
MaryReed Johnson
4 years ago

Annalisa Noonan
Annalisa Noonan
a year ago
They were very professional and they did the job that was needed

Jacob Ofman
Jacob Ofman
10 months ago
Though all plumbers are expensive these days, their prices are fair. My toilet needed to be repaired and they did an excellent job fixing it. It flushes with more gusto, fills quicker, and doesn’t need nearly as much force to flush. I was very happy with the quality of the work. And the plumber was really nice, knowledgeable, and respectful. A good experience all the way around.

Cynthia Gilchrist
Cynthia Gilchrist
2 years ago

Maher Alnumi
Maher Alnumi
7 months ago
Though all plumbers are expensive these days, their prices are fair. My toilet needed to be repaired and they did an excellent job fixing it. It flushes with more gusto, fills quicker, and doesn’t need nearly as much force to flush. I was very happy with the quality of the work. And the tech shayea was really nice, knowledgeable, and respectful. A good experience all the way around.
I highly recommended Mr rooter plumbing.

p green
p green
7 months ago
Alex was not only professional, clearly experienced, and great at his job, he was also kind, friendly and easy to be with. I would highly recommend this business!!!

mary kelly
mary kelly
2 years ago
I am so glad to get this recommendation from a. friend who is an elite contractor. He had used them on his own rental property. The plumber was clearly an expert in drains--professional in every way. The receptionist was also excellent. Much easier than trying to track down the solo practitioner I have always used.

Michael Apte
Michael Apte
6 years ago

Judith Berling
Judith Berling
2 years ago

Nick Pau
Nick Pau
3 months ago
Very good, personable service. The work was explained well and performed well.

Emily C
Emily C
8 months ago
Very pleased with the service from Mr Rooter. They were able to get out to our house very quickly to help with a clogged plumbing line. Uriel was our service provider and he was prompt, professional and thorough!

Will definitely call again for future plumbing needs.

Kathe Jordan
Kathe Jordan
a year ago
Mr Rooter always solves our problems. We've been using them for many many years. In this case their plumber was on time and diagnosed a problem we were having immediately and solved our problem.

Thomas Parenteau
Thomas Parenteau
4 months ago
Spencer and Crew installed a new Sewer later for the main house and a new ADU. Approx. 150 of sewer line. Everything was completed in an efficient and professional manor. Excellent job!

Noriko Graves
Noriko Graves
6 days ago
I had a problem with a toilet and the technician, Alex B, did splendid work! Not only dud he fix the toilet, but also he found that our water pressure was too high so he added a reducer. Plus, he also found that our irrigation has leakage. We just installed it last month so I immediately contacted the contractor. She will send me a worker next week.
His customers service is excellent and also his standard of his work is high.

Marcel Good
Marcel Good
2 years ago

Ken Shaw
Ken Shaw
4 weeks ago
Aidan McMahan, the tech, was very thorough and cleaned everything up after the job. Very pleasant to work with.

Michelle Taylor
Michelle Taylor
2 months ago

Rich Nosek
Rich Nosek
8 months ago
Mr. Rooter responded quickly, and the technician skillfully solved the problem.

Sandi Thompson
Sandi Thompson
3 years ago

Patricia Turner
Patricia Turner
a year ago

John Stevick
John Stevick
4 years ago

Chris Steeb
Chris Steeb
4 years ago

Lisa Falcon
Lisa Falcon
3 years ago
We have had Mr. Rooter do work on our plumbing issues in our old building. They are professional, prompt, knowledgeable and courteous. We have used many other plumbing contractors, but Mr. Rooter had exceeded our expectations. Do not hesitate to use them.

rose-lynn scott
rose-lynn scott
2 years ago
The technician was friendly and professional. He put on shoe covers before entering and explained what he would be able to do with a clear estimate. He was able to unclog my drain and left the work area in the order he’d found it in.

Karen Harrington
Karen Harrington
2 years ago

Zeke Wald
Zeke Wald
a year ago
Quick, pleasant, and effective service at a lower price than other competitors. They were also willing to actually give us ballpark price estimates (based on time/tools needed) over the phone.

sally power
sally power
3 weeks ago
Prompt courteous service. Our go-to plumbing contractor for our 80-year-old triplex.

Mike Schneider
Mike Schneider
4 months ago
We called Mr. Rooter in the morning and they were on site a couple of hours later. Very nice workers, and were upfront with costs. Unfortunately our job turned out to be bigger than expected but they came back promptly to get the job done right. The cleanup was ok but could have been better. I would use them again

Andretta Fowler
Andretta Fowler
3 years ago
Our plumber Mr. Evans was very professional and efficient. I appreciate doing business with his company because they are very receptive to customer concerns. In the future when I do business with them I would like the warranty information to be stated on my receipt.

Martin Oji
Martin Oji
2 years ago

liz aswegan
liz aswegan
a year ago
We were able to get an appointment quickly and the plumber arrived on time. Very professional all around. We appreciate the attention to detail and the advice we received so that we can avoid this problem in the future.

Nicandro S. Peinado
Nicandro S. Peinado
9 months ago
Kitchen sink backed up needs to be clear of debris like Grease.

Charles Wolf
Charles Wolf
2 years ago

Tenaya Storm
Tenaya Storm
a year ago

Ronald Yank
Ronald Yank
7 months ago
During recent storms our basement was flooded, for first time in 48 years. Zack Gilbert of Mr. Rooter came out and pumped out 6-8 inches of water in our 35' x 45' (no kidding) flooded basement. He worked hard to clear our storm drain. But roots had gotten through the pipe, and the drain was irretrievably closed. Zack called his boss, owner Spencer, who came out in twenty minutes.
They concluded that a sump pump was the only fix. The next day, just before the next big storm, the Mr. Rooter team installed the sump pump. No more flooding, and the price was fair. My wife and I are big fans of Spencer and especially Zack. (He was quite empathetic about the disaster that had hit our basement.)

Jeffrey Seal
Jeffrey Seal
3 years ago

Murtuza Alladin
Murtuza Alladin
2 years ago

Marge Cleland
Marge Cleland
3 years ago

Trattoria Corso
Trattoria Corso
6 years ago

Kim MacWilliams
Kim MacWilliams
3 years ago

Tim Gross (setAI)
Tim Gross (setAI)
11 months ago
Professional, friendly and on time.

Jaime Cuevas
Jaime Cuevas
2 years ago

John Benson
John Benson
3 years ago
Excellent job done by Yuriel. A real problem solver and always had his mask on. I would highly recommend this company and ask for Yuriel if possible

K A
K A
2 years ago

Chiara Jade
Chiara Jade
3 months ago
Mr. Rooter to the rescue! Last Sunday while taking out the trash, I noticed my storm drain was emitting dirt into the gutter. That was strange, so I cleared the spillage. When I saw that more dirt spilled out out of the storm drain the next day, I called The Sibling and they advised me to call Mr. Rooter, along with keeping them posted of the goings-on. Mr. Rooter was humongous help when we had a sewer drain situation a year ago. So I called Mr. Rooter on Sunday, and on Monday, Diana returned my call. I told her about the storm drain emitting dirt into the gutter. She advised me she would send out Tyler Garcia, one of their service professionals as the first call. I remember Tyler from last year’s situation, such a professional, personable gentleman. Tyler came out and knew immediately what the situation was: the clay pipe had burst and considering I live in seventy-something house, it was definitely time to replace the storm drain. He walked around the exterior of the house to account as to how many drains were on the roof. He took a report and called the Mr. Rooter office to start the estimate process. We were emailed an estimate and once The Sibling approved of the estimate, I made arrangements to have the storm drain replaced in compliance with the city and county regulations.

Replacing the storm drain pipe and plumbing would be a two-day process. I was surprised to see Tyler again the first day with his colleagues, Will and Richard to do the work. I thought last year’s foreman Alfredo was going to return. This time, Tyler was the one in charge. I made sure to have coffee and bottled water available for them the two days as I knew it was going to be laborious. The first day was a lot of digging and replacing the pipe. The second day, they came back with their cement guy, Eric. Eric was very detail-oriented and meticulous in replacing the cement in the sidewalk and the slab on the walkway to the backyard. They covered the side walk with a large wooden board and an orange cone to dry out over the weekend. I was impressed with Eric’s work. And Tyler came back on Monday to take the board away, to water the lawn, and to do a touch-up around the storm drain entrance to blend in with the curb.

I highly recommend Mr. Rooter for all of your plumbing needs. Especially if one’s regular plumbers are unavailable. One of the plumbers/family friends recommended Mr. Rooter for the sewer situation. I recommend Mr. Rooter for sure regarding situations like the sewer, storm, and drain pipe renovations and repairs. If you are lucky to have Tyler Garcia to assess the situation, you are quite lucky being in good hands. Mr. Rooter to the rescue!

Jena V.
Jena V.
5 months ago
Uriel was a pleasure to work with, he explained everything, worked quickly, cleaned up after himself, was extremely professional and just an all around nice guy.

Dr .Phillip Saddler
Dr .Phillip Saddler
2 years ago

Maureen Thomas
Maureen Thomas
2 years ago
I was able to get an appointment on a Sunday, today, and Chris cleaned the kitchen sink line very quickly. He was also very professional.

Dave Monk
Dave Monk
2 years ago
Outstanding service and work

Michaela Greeley
Michaela Greeley
6 years ago
Steve came over for a free estimate and was on time (!) and very professional. Sent me the estimate within a couple of hours. After a few tweaks we set a date for the work (replacing kitchen sink, faucet and garbage disposal).

Spencer and his assistant came one hour into the two-hour appointment window and was very professional and knowledgeable about the task at hand. He finished the work in the timeframe he gave me (2 hours) and didn't mind my watching the whole operation (I'm curious, not nosy!). Both were friendly without being distracted, and except for a few little snags that had to do with my existing construction (which they were able to solve with a little sweat), all was done and it looks beautiful!

I will definitely go back to Mr. Rooter for any plumbing needs I might have!

Lamont Rodriguez
Lamont Rodriguez
a year ago

Sheltrinplc2020 D
Sheltrinplc2020 D
a year ago

Lindsay Fulton
Lindsay Fulton
3 months ago
Wow, it was so easy to book a same day appointment. Carlos was excellent - the customer service was wonderful. He even chatted with my young daughter about her doll and made her feel at ease. He fixed our problems quickly and did a great job.

noelle hernandez
noelle hernandez
3 years ago

Drew Coleman
Drew Coleman
3 years ago

William Wallace
William Wallace
3 years ago

Heidi Makeig
Heidi Makeig
7 months ago
Alfredo was a lifesaver. He was extremely professional and arrived before the estimated time slot. He cleaned out our sump pit and took the debris with him. Our pump was replaced with a stronger one and has been working like a champ. Mr. Rooter saved us from more flooding in our in-law unit and allowed us to sleep peacefully during these pineapple express downpours. Spencer the owner was also very responsive and a pleasure to coordinate with. Highly recommend.

Greg Bernstein
Greg Bernstein
3 years ago
Good service from the technician and they got the job done but very overpriced. $400 for a rooter job was double what it seems like it should cost based on reading online, but I didn't have an option by that point. Will look elsewhere first next time.

Helen Benoit
Helen Benoit
a year ago
Good work,hard worker,thoughtful,responsive

Kenneth Stein
Kenneth Stein
2 years ago
We very much appreciated the wonderful professional expert service we received from Mr. Rooter. The service technician was particularly kind and understanding of our concerns regarding covid. Was impressed that he arrived wearing a new N-95 mask, most appreciated. Above and beyond. Thanks for all.

Alan D Gould
Alan D Gould
4 years ago
They did a great job installing our sink.

Dr. Rebecca Trobe
Dr. Rebecca Trobe
2 years ago

Goodman Gries
Goodman Gries
2 years ago
Prompt, courteous service.

Esther Dolowich
Esther Dolowich
2 years ago
I have been using Mr. Rooter for many years. I have always found them to be very professional, available 24/7 and time responsible. the quality of their work is excellent. I have recommended them to neighbors and friends..

Nathan Phillips
Nathan Phillips
3 years ago
Was very happy to get an appointment the same day and Lance was amazing! Courteous, competent, and professional. Got me fixed up in a jiffy.

Jomo Thorne
Jomo Thorne
3 months ago
Alex did a great job! He explained the nature of my plumbing issues very clearly,. He was on-time, efficient and courteous.

Gerry Henkel
Gerry Henkel
3 years ago

amer hawari
amer hawari
3 years ago
I had a great experience and would recommend them to anyone. From over the phone to in person, everyone was professional, polite and personable. The quality of work was great as well. My favorite part was that they brought their own door mat and wore shoe covers every time they entered my home. If you need plumbing work you came to the right place they care and will treat you well.

Richard Bird
Richard Bird
a year ago

Carol LaPlant
Carol LaPlant
a year ago
Courteous, efficient service.

Richard Boswell
Richard Boswell
3 years ago
The response was in less than an hour after I had called. The plumber was clear and precise and handled the job well. I would call them again in an instant.

Mesfin Mengesha
Mesfin Mengesha
11 months ago
Quick response. Outstanding work.

Bud Harper
Bud Harper
2 years ago
Called Mr. Rooter for a plugged toilet on a Saturday. Lance responded before the scheduled repair window which was even more appreciated. We do not live at the problem site and again appreciated the phone call that he was on site and what his probable course of action was. We will use Mr. Rooter again.

Pamela White
Pamela White
2 years ago

Deb Brill
Deb Brill
6 years ago
Prompt & Professional! Highly recommended!

jimmy chiu
jimmy chiu
4 years ago
Their operator return my call next day and the plumber came the same day. I'm satisfied with B. Carlos that he professionally replaced my new kitchen faucet just about an hour.. The price a bit high but it is worth it.

Gustavo Morales
Gustavo Morales
8 months ago
Shayea came through in a crunch. Out of dozens of calls I made to emergency plumbing service locations, he was the only one that actually showed up on a Sunday evening. You were efficient, professional and friendly. Thank you!

Dossie Terrell
Dossie Terrell
2 years ago

Linnet Lee
Linnet Lee
a year ago

John
John
2 weeks ago

Allyson Appen
Allyson Appen
5 months ago

Edmund Yepp
Edmund Yepp
8 months ago
Had a problem with the sewage line backing up. Technician Alfredo Macias was very professional, taking his time snaking through the clean out line. Showed me an the fiber optic scope a major problem with tree roots. Now indebted to Mr. Rooter to install a trenchless line for sewage.

Tom G.
Tom G.
5 years ago

Becky Price
Becky Price
2 years ago
This is a very well run business. Everyone is professional, competent, and easy to work with. They under promise and over deliver.

Brooke Warner
Brooke Warner
a year ago
Efficient and very communicative. Great attitude from the team and they saw me through all the way to filing the paperwork to the city. Highly recommended!

D W
D W
3 years ago

David Chen
David Chen
3 years ago
Mr. Rooter is prompt and courteous.

Tracy Snyder
Tracy Snyder
2 years ago
Honesty is Huge!!

Brittany Fleck
Brittany Fleck
2 years ago
****HIGHLY RECOMMEND MR.ROOTER PLUMBING**** in an overwhelm with my sink clogging and leaking I freaked out I called 9 different plumbing companies — Mr. Rooter was the fastest, kindest and most trustworthy. Alex my technician came within the HOUR of me calling and he was wonderful — super professional, kind, smart and beautifully fixed my problem. I read a TON of google reviews so hoping this will be supportive for you to make a decision. Thank you for the amazing help yesterday !!!!!

Robin Shanahan
Robin Shanahan
4 years ago
Same day service. Solved our problem. Salih is very nice person.

mark camino
mark camino
3 years ago

Rita Tamerius
Rita Tamerius
2 years ago
The plumber come out to repair the flush valve on our toilet within 2 hours after we called in the late afternoon. He ordered a part and installed it the next afternoon. I couldn't have asked for better service.

Rick Diamond
Rick Diamond
7 months ago
The folks at Mr. Rooter were terrific--they scheduled my appointment right away, let me know who was coming, and Uriel did a terrific job installing the new toilet. Reasonable price and excellent service. Highly recommended.

Gezhi Weng
Gezhi Weng
a year ago

Kirsten Moy
Kirsten Moy
3 years ago
Great servicing professional, great systems and procedures and very responsive to calls. Pricing is transparent and the problem quickly and efficiently handled. A great experience with this company and would recommend them to anyone.

bryan bird
bryan bird
3 weeks ago
Buying an old home means we’ve been using (east bay) Mr. Rooter for decades. In that time, we’ve had the pleasure of seeing three generations of Ferguson help us. Alex (and coworker Benny) replaced the last of the old piping when it finally went kaput. The experience was as professional, expedient and easy going as father and grandfather before.
Mr Rooter breaks the maxim that for quality, speed and value you can only pick two.
Thanks again! You’ll always be our go to plumbers.

Jestynn Tatum
Jestynn Tatum
3 years ago
They were very professional & did great work! Reasonable prices. Would def recommend for any of your plumbing needs!

Constance in Berkeley, CA (SparkelStar)
Constance in Berkeley, CA (SparkelStar)
a month ago
Excellent Service!!! Uriel Cornejo arrived & totally Solved the Problem, without trying to sell us unnecessary upgrades. Pleasant, polite, & professional, we will be asking for Uriel again soon for other properties, with other plumbing needs!!! Fabulous to know a Plumber one can Trust!!! We highly recommend Mr Rooter!!!! We used them a few years ago & were Delighted with Honesty & Dedication to delivering the Best Service to their Customers!!! Thx Mr Rooter!!!!

D.D. Johnice
D.D. Johnice
2 years ago

anonymous anonymous
anonymous anonymous
3 years ago
Superb customer service. Very friendly and efficient. Explained in depth what he would be doing and why.

Joel Weiner
Joel Weiner
3 years ago
Discovered a leak at my side of the water meter connection on Christmas night. Called Mr Rooter at 8am on the 26th, Jose was here by 9:15am and did a great job fixing the leak. Price was reasonable, repair was excellent. Overall great experience which is not usual with plumbers. Highly recommended!

Jose Nuñez
Jose Nuñez
11 months ago

Matthew Lopez
Matthew Lopez
8 months ago

Rachel Klegon
Rachel Klegon
4 months ago
Mr. Rooter was incredible to work with. They provided a very fair price, where fast friendly, and thorough. They made what could have been a very stressful experience one of the easiest parts of my home renovation.

Bryan Dickerson
Bryan Dickerson
a year ago
Came out within two days of my call, finished everything to satisfaction.

Kia Moore
Kia Moore
a year ago

Roberto Moreno
Roberto Moreno
a year ago
Speedy, courteous, proffesional service!

Peter Ashley
Peter Ashley
3 months ago
Prompt and effective. And polite!

Nicole Wrubel
Nicole Wrubel
2 years ago
I called Mr. Rooter on New Years Eve day after our regular plumber couldn’t reach the clog in our kitchen sink. They were beyond excellent! They were able to schedule a visit same day and Jose was professional, gracious, fast and extremely knowledgeable. He cleared the drain and also installed an air gap for our dishwasher - not an easy task as he had limited access and had to deal with removing a lot of built up glue and sediment. Their work was exceptional and I will use them again. Don’t hesitate to call them. 100% recommend.

Cory Conrad
Cory Conrad
a year ago
Explained everything, informative.

Rhea Bailey
Rhea Bailey
2 years ago
The technician was professional, friendly and knowledgeable.

kasaye debeli
kasaye debeli
7 months ago
Very experience and know what they are doing and highly recommended Mr. Rooters to use. It Worth's your money for what you paying for.

Miraj Suryabanshi
Miraj Suryabanshi
3 years ago
Service wa great, experienced and punctual.

John Johnson
John Johnson
2 years ago
I called Mr. Rooter because we had a clog in our drain that caused water to spew all over the kitchen and laundry room. Got a same-day appt very quickly for later in the day. Uriel showed up and was absolutely a pleasure to deal with. He went under the house to verify his course of action and ended up using a machine-driven snake for the job due to the length, configuration, and pipe size. An hour later the clog was gone, water flowing down the drain rather than onto the floor - and enjoyed chatting with Uriel as he packed up his equipment.

I have gone with Mr. Rooter several times over the years - they replaced our sewer lateral, and installed a new toilet and flange when ours broke. My experiences with this company have always been positive. I have dealt both directly with the owner and with employees on different occasions. It has always been an easy and painless experience, which is why we are repeat customers. They do excellent work, this outfit is clearly run by good folks and they hire good people to work there.

Highly recommend them for any plumbing issue big or small!

54theswiss
54theswiss
5 months ago
Excelent service

Polina Sycheva
Polina Sycheva
6 months ago
Shayea was punctual, proficient, and efficient at fixing drain back up at our commercial kitchen. Listened to all of my concerns and professional.

Cara Granger
Cara Granger
3 years ago

Kevin Jones
Kevin Jones
7 months ago
I had a broken garbage disposal and Shayea Korin did a fantastic job repairing it on the same day! Despite it being a busy time with many plumbing issues in the Bay Area after the storm. Shayea was very professional and courteous! I would definitely use them again for future plumbing needs.

Dawania Quiett
Dawania Quiett
3 months ago
Sewage leaked into the garage from the clean out located in the garage. I called Mr. Rooter the next morning and was scheduled the same afternoon. Carlos Sanchez showed up in the timeframe allotted. He took off the cover plate and immediately saw paper. After putting on gloves, he removed all that he could see. He then used a 75’ snake to clear the line. Afterwards, he brought a camera to check the line for obstructions. There were none. What a relief! Carlos was very thorough and friendly. He made a couple of recommendations to make servicing easier. Thanks Carlos. You’re the man! He was done in less than an hour.

Jim McSweeney
Jim McSweeney
3 years ago

Rebecca Pope
Rebecca Pope
2 years ago

Samantha Garcia
Samantha Garcia
7 months ago
Shayea was so great! He explained everything to me with our water heater installation and took care of it the same day within just a few hours. Highly recommend him.

Karen Nierlich
Karen Nierlich
a year ago
Schedulers are easy-to-talk to and technicians come on time. I have great confidence in their advice and skills after using the service 3 x's recently for an apartment building.

Raj Panchal
Raj Panchal
7 months ago
Zach the technician was very helpful and courteous. Highly recommend. 10/10

Michael Riley
Michael Riley
3 years ago

Allen Montecino
Allen Montecino
3 years ago

Mike D
Mike D
4 weeks ago
A bit pricey but very responsive and professional.

Harald Leventhal
Harald Leventhal
3 years ago
These folks are plumbing pros. They replaced our sewer lateral last year within budget and as promised. This most recent visit was for a vexing clog in our sewage line inside the house. They were here with an hour and immediately got to work. Cris Evans, a really knowledgeable and experienced plumber figured out where the clog was and stuck with it, cleared it and avoided a much more expensive repair. I am the second generation of my family using them and for good reason!

Zuzana Liptak Bodikova
Zuzana Liptak Bodikova
2 years ago

George Troy
George Troy
2 years ago
Replaced the water line from the meter

daiso porter lol
daiso porter lol
2 years ago
The representative was courteous and efficient!

Antoine Reynolds
Antoine Reynolds
a month ago
Toilet and bathtub was clogged up for 2 days they came over 30 minutes after I called and got the job done in 5 hours but it was a job well done for some new sewer line pipes

Sheri Madden
Sheri Madden
3 years ago

Matt Iroh Agoncillo
Matt Iroh Agoncillo
a day ago

Laine Farley
Laine Farley
3 months ago
Carlos just cleared a clogged kitchen drain. He was on time, pleasant, efficient, cleaned up, and noticed a water pressure issue with the faucet that he improved. I have had mostly good experiences with all Mr. Rooter employees and Carlos was one of the best.

Mary Patton
Mary Patton
8 months ago

John Chan
John Chan
2 years ago

Fran Gibson
Fran Gibson
7 years ago
What an awesome experience with a very difficult issue here! Staff is great, knowledgeable and very very accommodating. YOU rock!

Yoni Asega
Yoni Asega
2 years ago

Monroe Pastermack
Monroe Pastermack
a year ago

Jane Klein
Jane Klein
9 months ago
Company staff examined the situation thoroughly and patiently. They were open to our suggestions in considering solutions.

Anna Scott
Anna Scott
7 months ago
I had two experiences using Mr.Rooter. one to install a sani flush toilet and the second fixing leaks in my shower. my technician, Shayea, provided exceptional service . He blew me away. he is a good man

Michael Dixon
Michael Dixon
3 years ago

Benson Louie
Benson Louie
a year ago

Suzanne Drexhage
Suzanne Drexhage
3 years ago
I have used Mr Rooter for several years for emergency plumbing issues for my café. Old pipes mean that the floor drains occasionally back up, and Mr Rooter techs have always been prompt, professional and great done great work, i'm a tiny space.

I have gone on to use their services in my home as well. Highly recommended.

Susan Yeaman
Susan Yeaman
a year ago
I love this Mr. Rooter group. They are honest, reliable & do top quality work.

Scott Shell
Scott Shell
3 years ago
Outstanding professionalism, punctuality and follow-through: thank you for a job very well done!

Ignasio Medrano
Ignasio Medrano
2 years ago
They are great service and punctual! Got an appointment the same day.

Andrea Inez DeLaRosa
Andrea Inez DeLaRosa
3 years ago
Carlos was great! Made sure he was very clear on the work that need to be done. Always wore a mask and kept a safe social distance. The work was done in a few hours and was very polite when my very excited dog was a bark storm bc she hasn’t gotten to see people other than the family in a couple of months. Good folks doing good work. Many thanks!

Ron Tanizawa
Ron Tanizawa
7 years ago
After an inspection of our drain clog, the service plumber, Lance, recommend several options and cost estimates. We decided to remove a previously installed drain clean out and install another that would allow access both up and down the drain pipe. Once that was installed, he cleared the drain and we're back in business again! Lance was professional and courteous, always wearing shoe covers when entering our house. I would definitely call Mr. Rooter for future plumbing problems.

Cindy Snodgrass
Cindy Snodgrass
2 years ago

John Henry
John Henry
6 years ago

Bill McGowen
Bill McGowen
2 years ago

Patrice Easley
Patrice Easley
2 years ago
Good Service!

Walter Buhl
Walter Buhl
3 years ago
Bathroom sink wasn’t draining. Didn’t respond to plunging or small hand snake. The Mr Rooter technician disconnected the sink outlet and used a professional snake to pull up a plant plug about 20 feet in. The tech was on time and very nice. Also Mr Rooter of Oakland has a real person answering the phone who can make an appointment right away. No waiting for a callback. Very good experience.

bryant anderson
bryant anderson
8 months ago
The technician a excellent job and Mr.Rooter provide a excellent service.

Sherrone Smith
Sherrone Smith
6 months ago
Garbage disposal contents went into two other sinks and caused water backup in dishwasher. Technician worked outside and inside. Problem so far has been resolved.

Rick Bigelow
Rick Bigelow
6 years ago

Ashley Jameson
Ashley Jameson
a year ago

Cynthia Hicks-moss
Cynthia Hicks-moss
2 years ago
Representative wasn't able to inclog toilet due to anither problem that requires repair service.

Monica Couch
Monica Couch
2 years ago
They did a great job!

Alan Wheeler
Alan Wheeler
3 years ago
I simply do not trust Mr Rooter to be honest and fair. Over the phone, the plumber quoted me $1800 to replace a pipe that he said was leaking accompanied with a photo. I decided to see exactly what was wrong, so I drove from San Francisco to Oakland to see personally what was going on. When I got there, what the plumber was quoting $1800 was a simple fix that I could do myself. It required taking out the old galvanized and replacing a 4' piece with PVC. Hardly worth anywhere close to $1800. I told him to just clean out the clogged pipe as originally requested and I would do the rest. All the sudden the $1800 dropped to $275, which was still kinda high, but he was there with the parts, so I agreed. The total job took less than an hour to do. The charge, $300 to clean the pipe and $275 to replace the leaking joint and galvanized pipe.

If I didn't have a basic understanding of plumbing, enough to question his assessment, that job would have totaled $2100 for about an hours worth of work. Do you really think I should recommend your services to another unsuspecting victim? Hell no. Your company is what I would call a predator company, preying on those that have no knowledge of what is required, and relying on trust that is evidently absent.

Sharyn Peterson
Sharyn Peterson
2 years ago

Greg Earnest
Greg Earnest
a month ago
Called for a faucet knob that came off. They came same day, within an hour and didn't even charge because it was a simple fix. Polite phone manners...all good!

Shannon Potter
Shannon Potter
3 months ago
Aiden was super. Quick and knowledgeable will definitely call again!

Maria Lee
Maria Lee
a year ago
The plumber did a good job. He appearing on time and professional. But the price was expansive.
The office staff did not do a good job. when we called them, they always say I will get back to you soon or right away. actually it was not. i.e. Chris, in the first time , I asked for changing the quote, since I need to remove one item from my quote, she said you will be contacted within 24 hours. I waited for 2 days, no body contact me, then I called again and got another staff serviced me, and I have to start over again again..
another thing made me upset. Usually when the job is completed, the costumer paid for, they should get a receipt, but it is not, the receipt is only provided upon required. today I call for receipt, Chris told me, she will send it to me in 2 minuets. I waited for whole day, I got nothing.
these things look like a little things, but you can tell they customer service is bad.
I really do not understand when they received payment from the customer, why they will not provide a receipt to the customer?

Rose Acampora
Rose Acampora
a year ago

virginia pozo
virginia pozo
2 years ago

Simon Cohn
Simon Cohn
5 years ago

robyn nance
robyn nance
6 years ago
Excellent, fast service and reasonably priced. I wouldn't hesitate to call them again.

Moises Cruz (MoiFriN)
Moises Cruz (MoiFriN)
a year ago

Ilene Yasemsky
Ilene Yasemsky
2 years ago
Always excellent, timely, conscientious service. I will stay loyal to them.

Dan Hagerty
Dan Hagerty
a year ago

Mary Catherine Haug
Mary Catherine Haug
a year ago
Prompt and professional. Useful explanation. Sociable and solved problem!

George joseph
George joseph
6 years ago
Best professional plumbing services that can't be beat. I've never had a bad experience with this company over many years of assistance

Joseph Michael McCormick
Joseph Michael McCormick
3 years ago
Very professional!

Leticia Montoya
Leticia Montoya
a year ago
The service man was polite and very knowledgeable! He explained everything that he had to do and was able to get the sewer drain unclogged! I will definitely use this service again! I was very pleased !

Tomm Nguyen
Tomm Nguyen
a year ago
They came by to move my toilet and sink. Crew was awesome. And quick! They even helped me out with my stove gas line. Been such an easy and wonderful experience since my whole remodel.

Christie Seeley
Christie Seeley
a year ago
I had a very difficult leak that required replacing the water system from meter to other updated pipes and another underground section that was leaking badly. I tried several other plumbers but Mr. Rooter did a fine job and I expect my water bills to go way down! Great people to work with an reasonably priced.

Michelle Braasch-Carman
Michelle Braasch-Carman
a year ago
They did such a great job replacing our toilet! Tyler was quick to come up with solutions to problems he encountered along the way, like the entire flange being too close to the wall. He actually noticed a few things that had been done wrong previously, and corrected them to prevent any further damage to our house. Will definitely use Mr Rooter again in the future based on this experience.

Cathy Gonzales
Cathy Gonzales
a year ago

Sally Crispo
Sally Crispo
a year ago
After another company came out and left not wanting to do the job….so I called Mr Rooter! So happy I did. The technician arrived in the wet dark evening and assessed what needed to be done. Unfortunately the age of the shut off valve didn’t allow access to close off the water to the house. Chris ( the technician) took the time to find all he needed to do upon his return the next day. Next morning water company shut off the main and Chris arrived ready. He had a plan and all the parts necessary to get the job done. He is extremely personable, polite, and professional. We will never need to look any further for our plumbing needs.
Mr Rooter sent the best and all is good in the land of bathroom usage “). Thank you for great service and sending someone who looked for the solutions to the problems rather than walking away.
I highly recommend this company 👍

DL Yuen
DL Yuen
6 years ago
We had a leak in the drain pipe in the kitchen. We called Mr. Rooter and they promptly made an appointment for someone to come that afternoon. Chris was on time and very courteous. He explained what had happened and what needed to be done. We were quoted a price for the job (not hourly rates). He finished the job promptly. He explained what could be done to prevent future problems. We were very happy with the workmanship, and the courteous workman. We have used this company several times in the past and have been very satisfied with their work. We appreciate that there is a quoted price for a job and not a quoted hourly rate which we received from other companies in the past.
We highly recommend this company.

Candace Sanderson
Candace Sanderson
3 years ago
Friendly ,very competent, on time
Willing to come on Sunday
Best personality of any plumber I know if

vicki tam
vicki tam
2 years ago
From the person on the phone to the technician gave us a terrific service. I highly recommend Mr. Rotor.

Jian Han
Jian Han
3 years ago

Huy Nguyen
Huy Nguyen
5 months ago
Excellent installation of wholehouse water filtration system

Vicki G Solomon
Vicki G Solomon
4 months ago
I've been hiring Mr. Rooter for about 15 years, because they do good work, and they make it right. A real person answers the phone. My home and rental house are both about 90 years old and have challenging plumbing. They fixed the pressure regulator problem which was making a horrible noise. They corrected the cross connection that kept us from turning off the water to the house. They repaired the broken water main without damaging the magnificent magnolia whose roots it ran through. They found a sink trap problem before I did. And they replace, fix, and repair more usual plumbing problems. All their plumbers and receptionists are a pleasure to work with.

Maria Elena González
Maria Elena González
4 months ago
Alfredo is very knowledgeable and professional. Always on time, and prepared to fix, change or replace whats needed. He is someone who takes pride on what he does and does it well.

Sharon Pincus
Sharon Pincus
2 years ago
Unblock clogged sewerage pipes

Carolyn Howard
Carolyn Howard
2 years ago
Chris was very knowledgeable and explained the process as he went along. It didn’t take him very long to complete the job. He even put caulking around the bottom edge. There wasn’t any there before! I feel confident that I will not have to worry about repairing this again in a long time.

Raviv Strod
Raviv Strod
a year ago

Mona Halaby
Mona Halaby
2 years ago
Mr. Rooter did a wonderful job installing my new water heater. They were professional and gave me great personalized treatment. I highly recommend them!

Karen McClung
Karen McClung
6 months ago
We have been using Mr. Rooter for DECADES, for our business and our home. Our last problem was an irreparably broken water heater; Shayea, Will, and John worked on the installation of a new tankless unit. They are all extremely personable, considerate, knowledgeable, professional, hard-working, and diligent. It was an all-day installation, and there were some kinks in the system at the end, which they remediated promptly and cheerfully, facilitated by the lovely Diana, who answers the phone in Oakland. All three of the men are happy with the company and complimentary of the owners (and each other), which I think is important when choosing a company to work with. It is always a very comfortable and reassuring experience to work with Mr. Rooter.

Eduardo Cereto Carvalho
Eduardo Cereto Carvalho
8 months ago

beauday2
beauday2
9 months ago

Don Ford
Don Ford
a year ago

victoria larriberot
victoria larriberot
3 years ago

Rose W.
Rose W.
2 years ago

Giovanni Gozzini
Giovanni Gozzini
2 years ago
timely and professional service!

Siriwan Jirapatpong
Siriwan Jirapatpong
a year ago

Phiroze Nagarvala
Phiroze Nagarvala
3 years ago
Came on time and did the job efficiently

Megan Brice Richardson
Megan Brice Richardson
a year ago

Gary Watson
Gary Watson
a year ago
Extremely professional Operations Manager and team. More than pleased with service and repair of water main!

Mark Shimamoto
Mark Shimamoto
7 years ago
Thank you for your quick resolution of my tub drain problem and going to the extra trouble that was needed for a stubborn drain.

leslie colbert
leslie colbert
3 years ago

Don Link
Don Link
3 months ago
Sewer lateral was backed up. I called Mr. Rooter, and a technician was dispatched within an hour. Alex called and arrived 30 minutes later with all of the equipment needed to address the problem, which was fixed an hour later after he thoroughly checked everything to be sure there were no additional problems. He was courteous, knowledgeable and very professional and thorough.

misty cross
misty cross
7 months ago
Shayea gave great customer service he was very knowledgeable about the issues as well as he diagnosed all drains to see where the problem was coming from. Upon leaving he gave me drain cleaner and showed me how to use it. I would definitely refer him and this company to my other friends and family.

Don Hazen
Don Hazen
2 years ago

Lawrence Yabroff
Lawrence Yabroff
3 years ago
came right away and fixed problem

John Rafferty
John Rafferty
a year ago
Friendly, professional, and took time to work out the best solution. Project was to install two water service backflow devices at a commercial location in Oakland CA. Great job!

Katie Schoneman
Katie Schoneman
2 years ago

Brent Davies
Brent Davies
2 years ago

Rita Bagchi
Rita Bagchi
a year ago
These guys are my go to plumbers. They are polite, show up when they say they will, give you an itemization of what the repair will take and a cost estimate, and they take extra care and respect with your property.

Armida Luedemann
Armida Luedemann
3 years ago

Jeff Laprade
Jeff Laprade
4 months ago
Alejandro was swift, professional, timely and informative. He worked methodically and clearly understood the nuances of the complicated system presented by the older building I live in.

I can’t thank him enough. Highly recommended.

Claire Kahane
Claire Kahane
3 years ago
Except for the delay in arrival, about which I was notified--expected 3-5, but came at 5:15,--the plumber was polite, considerate, careful of precautions for COVID-19, and worked for almost 5 hours into the night and fixed the problem. I have used this business on other occasions, and have always been satisfied.

Evan Pippen
Evan Pippen
2 months ago
Burst kitchen drain in the wall. Aidan came and rebuilt my entire kitchen drain system. Now I can rest assured it won’t rupture or leak again. Very good quality work/repair.

Vinny T
Vinny T
a year ago
Very responsive called in live person answered unlike the competition went to voice mail and no response. Chris did excellent job resolving the issue as well

Jojo Mike
Jojo Mike
a month ago
Trash

Tush Dorothy
Tush Dorothy
11 months ago
Professional ..detail explaining services before, during an after. Offer follow-ups for future services.
Thanks Alfredo & John.

Chris Pattillo
Chris Pattillo
a year ago

Greg Tan
Greg Tan
a year ago
Fast service. A+++

Nancy Faltisek
Nancy Faltisek
10 months ago
We have used Mr. Rooter twice before and they are now our #1 go to for any plumbing needs!

Semhar Sebhatu
Semhar Sebhatu
6 years ago

Peggy Takahashi
Peggy Takahashi
2 years ago

Angela Dee Gums
Angela Dee Gums
a year ago
Alfredo did a phenomenal job in replacing the pipes and installation of a new faucet in my kitchen! He thoroughly explained the repairs needed and the root causes of the leakage occurring under my sink. He demonstrated true care and expertise in resolving our leaks and what caused them. I highly recommend this company for plumbing repair services.
Angela

Dani Juni Bruyn
Dani Juni Bruyn
3 years ago
Amazing service and communication! So glad to have a local family owned business to call upon for our plumbing needs! Thanks guys!

Peter Holm
Peter Holm
a year ago

Raul Escareno
Raul Escareno
7 months ago
Good quality responsible work.

Sam Sidhom
Sam Sidhom
4 months ago
Alex was professional, courteous and prompt. Loved his attitude and his work. Will use again if we need plumbing work and recommend to all. Thank you!

Jessica Lee
Jessica Lee
4 months ago
I highly recommend Alex Becerra from Mr. Rooter to anyone looking for a quality plumber. He was very professional and genuinely thoughtful in the solutions he provided. Quote from this franchise was the best I found in the area after contacting 3 others for replacing a sump pump and redirecting the discharge line underground. The back office is very responsive while scheduling, payments and receiving copies of docs was a breeze using their internal system. I sincerely hope to be able to work with him again in the future!

Reynaldo Cordero
Reynaldo Cordero
a year ago
On time. Courteous. Knowledgeable

Abe Lin
Abe Lin
11 months ago
Very professional.

ruchama burrell
ruchama burrell
2 years ago
As always Mr. Rooter's Plumbers were prompt, efficient and pleasant to deal with. Lance did not try to talk us into a more expensive option but quickly repaired our tenant's kitchen faucet.

Bruno Gaillard
Bruno Gaillard
7 months ago
Mr.Rooter. Came to fix a toilet in my house which had been worked 3 times, without success, in one week, by another company. my technician, Shayea, provided exceptional service. He found the problem after a quick and accurate investigation. he was very professional and kind.

Edmund Nash
Edmund Nash
3 years ago
Am emergency was dealt with quickly and professionally

Lala
Lala
3 years ago

Alessandra Davidson
Alessandra Davidson
4 months ago
They installed a backup sump pump and battery. Were very helpful, responsive, and timely! Only complaint is that it was more expensive than other quotes/installs.

Beverly Yarborough
Beverly Yarborough
3 years ago

Wendy Leyden
Wendy Leyden
2 years ago

Adrienne Edens
Adrienne Edens
3 years ago

Emily Weinstein
Emily Weinstein
6 months ago
Mr. Rooter Plumbing is highly professional and does amazing work. In a jam when another plumber walked off the job, I called Spencer well after business hours and he was there first thing the next morning. He gave my landlady a fair estimate of the required work and sent Uriel and his apprentice, Will, to do the job the next day.
Uriel was thorough, impeccable, and almost absurdly competent. They all have what my dad would call, “good hands.”
It took a long time and a lot of work, because these guys re-plumbed a whole system that had never really been done quite right. Now it is beautiful.
I lived in constant worry about the macerator on my floating home giving out, which has happened three times in 8 years, due to errors in the original plumbing. This time, when it broke for the third time, we finally got it done right. Uriel explained every bend in the pipe. The new, better macerator Spencer recommended runs like a dream. I also love how this company functions as a teaching lineage, so young people can learn this important trade on the job.
I believe that plumbing is the basis of all civilization. I also believe in hiring and paying professionals like professionals to be professionals.
These guys are professionals. Highly, highly recommend. And thank you, Uriel, Will, and Spencer. I am proud and grateful to be the beneficiary of your fine work in my home.

richard scholl
richard scholl
a month ago
Mr. Rooter was recommended by an architect. I was impressed by the tech, Jimmy Pham, they sent out to video my sewer line from house outlet to the center of the street. He explained what would be needed to comply with ebmud and they were responsive with their bid compared to some other companies that did not bid on the whole job. They got the work done quickly and it passed the PSL test. I have no information to judge the cost but one other bid was almost exactly the same for the same work scope. I have experience in other types of construction work and it seemed reasonable to me.

Max Chiodo
Max Chiodo
a year ago
they had a same day appointment, showed up on time, did the job. What else do you want? Good work.

Ariel Schindewolf
Ariel Schindewolf
3 years ago
Mr. Rooter was very quick to respond and send someone for our slow bath tub drain. The problem was resolved efficiently and at the projected time. Hard to ask for more from a plumbing service! Thanks Spencer and your amazing Mr. Rooter team!!

mehouelley
mehouelley
2 years ago

Maggie Harmon
Maggie Harmon
6 months ago

Judy Powers
Judy Powers
a year ago

Karl Heins
Karl Heins
8 months ago

Bobbie Kinkead
Bobbie Kinkead
8 months ago

george tashiera701
george tashiera701
2 years ago
Dedicated service. Highly reccomend.

Raoul Isaac
Raoul Isaac
3 years ago

Kaiandmaureen Hennig
Kaiandmaureen Hennig
2 years ago

Marla Leech
Marla Leech
2 years ago

Miaad Barwesh
Miaad Barwesh
8 months ago
Professionalism, Punctuality, Quality and Responsiveness.
Mr.Shayea Great service Thank you God bless you and all Mr.Rooter Team🙏

Shayna Hirshfield
Shayna Hirshfield
2 years ago
The people at Mr. Rooter are always polite and professional and do excellent work. They’re respectful of our space, follow appropriate COVID protocol, and are pleasant. The prices are extremely high though. I go with Mr. Rooter because I’ve always been disappointed working with other plumbers, so maybe this is the cost of doing business. Most recent work: unclog kitchen drain; 1.5 hours of work; $300. Previous: install new toilet (which we bought and had ready to go here) and take away old; just shy of 2 hours; $400.

Nannette Mainaga
Nannette Mainaga
3 years ago
We have only one bathroom and our bathtub was stopped up. Mr. Rooter’s representative Lance was able to come the same day in the evening and flush it out where it was better then it has been for years! My family and I are very happy with their service. Lance was wearing a mask, covered his shoes and hands and I felt safe during the shelter in place period. Fully recommend Mr. Rooter!

Maruf Khan
Maruf Khan
a year ago
Very professional, timely, and courteous.

Al Laos
Al Laos
a year ago

Yorkman Lowe
Yorkman Lowe
9 months ago
They removed the stoppage in the toilet, so it flushes freely now.

Susan Strand Lam
Susan Strand Lam
2 years ago
Chris was very knowledgeable and explained what he did and gave me tips on how to take care of my drain. He has a great personality and he did a great job on my drain.

LeRoy Votto
LeRoy Votto
a month ago
Yuriel was knowledgeable -- and he persisted until he successfully identified and fixed the problem. He explained everything he was doing and was professional and skilled. He was terrific!

Diane Tokugawa
Diane Tokugawa
7 months ago
I had water leaking under the kitchen sink. Shay identified the problem quickly and replaced the garbage disposal. He was pleasant, professional, efficient, and cleaned the area before he left. I would definitely use Mr. Rooter in the future.

Adam Turpcu
Adam Turpcu
7 months ago
I had a burst pipe and Shayea Korin did a fantastic job repairing it on the same day despite it being a busy time with many plumbing issues in the Bay Area after the storm. Would definitely use them again for future plumbing needs.

Roger Gutierrez
Roger Gutierrez
11 months ago
Shayea,came to my rescue when I was in need for a very good plumber,he came on time was very professional, explain my options and execute the job.i was please and I would highly recommend Mr,Rooter to a friend and others

Ellen Moyer
Ellen Moyer
3 months ago
Great guys, excellent work

Rose Anderson
Rose Anderson
4 years ago
Well established full plumbing service company that works 24/7 everyday of the week. Recently, on a Sundays at 8:30 PM Reed of RotoRooter Oakland was at the rescue by 9 pm! I found that amazing. He was very efficient, respectful, skillfull, and equipped; he got the problem (backed up water in the kitchen sink & bathroom sink over flowing) fixed immediately! My hats off to Reed of RotoRooter.

Suzanne Koga
Suzanne Koga
a year ago

Peter Blanchard
Peter Blanchard
6 years ago
They falsely advertise as a 24/7 service. I called requesting maintenance at 9:00 at night and I waited an hour for a response only to be told they would not be able to provide service until the following day at normal 9 to 5 business hours.

Raymond Hunter (Ray Hunter)
Raymond Hunter (Ray Hunter)
3 years ago

Susan Acutt
Susan Acutt
2 years ago
Lance is a really nice guy as well as professional. Had an ice/water line hooked up to the fridge. He installed the in-wall valve which required some new piping. Went smoothly an I now have ice and water. And, a fridge that can now be moved back 10”. Nice.

Oren Jacob
Oren Jacob
3 years ago
Had a very serious blockage in a tub drain, well over 25' down the pipe, and Mr Rooter came out with 2 guys and wouldn't stop until they managed to make things right. Really appreciate the thorough and professional work. Yes, definitely recommended for your serious plumbing issues.

Rick Markell
Rick Markell
2 years ago

Kiki
Kiki
3 years ago

Susan Wilder
Susan Wilder
4 months ago
I appreciated the quick response. Very reliable. Alex did a great job!

Lauren Stolper
Lauren Stolper
2 years ago
Have one toilet in house and refill valve broke. They went out of their way to come within an hour of our call to replace the valve.

Emily Duncan
Emily Duncan
4 months ago
My technician Tyler was excellent. He was knowledgeable and pleasant to work with.

Robert Williams
Robert Williams
5 years ago
Great service. Prompt. Fixed the problem.

Benjamin Murray
Benjamin Murray
6 months ago
The technician efficiently and cost effectively resolved the four issues I brought to his attention.

Marsha Hellwig
Marsha Hellwig
a year ago
The service repair man went over and beyond very polite and friendly

Chelsea Graf
Chelsea Graf
3 years ago
When our sink backed up we called 2 or 3 different companies for emergency service, but Mr. Rooter seemed the most reasonably priced and highly regarded, so we went with them. The woman on the phone dispatched an employee and we got a call from Chris a few minutes later to confirm. He showed up and the first thing we noticed was how friendly he was. He then assessed the problem and began to explain in detail what he would be doing to remedy the issue. He was done with the job within an hour, and even went as far as explaining his work to our inquisitive 2-year-old daughter. Afterward, he gladly cleaned up the mess that ensued, going above and beyond to wipe down the kitchen floor & surrounding cabinets with cleaning product for our safety. The best part was that the amount due when the job was done was even less than the estimate he gave us over the phone. Every experience I’ve had with other plumbing companies prior has been less pleasant as a result of overcharging, and less-than-exemplary employees. Mr. Rooter was a refreshing exception to the norm.

David Cleary
David Cleary
a year ago
Easy to schedule. Good communication. Professional staff. A bit expensive given the scope of work.

Kelvin Alexander
Kelvin Alexander
3 years ago
Alex and the manager were the best. Our mom is in her 80's and they made sure that she was comfortable and took care of her with such pride and dignity. They are to be commended for an excellent, excellent job!

Daphne Lindsey
Daphne Lindsey
3 years ago

scott page
scott page
8 months ago
Mr. router showed up on the same day a few hours after the phone request, they solved my garbage disposal issue, and discovered another leak that needed to be repaired. Give me a call I recommend them.

Cory M
Cory M
3 years ago
This crew is far more experienced, knowledgeable and honest in their business practices than any other company in the area. They’ve been my neighbors’ go-to for a couple years now. Really glad to have them as a resource!

Benjamin B.
Benjamin B.
3 years ago
These guys were fantastic. They explained everything they were doing and were friendly and helpful. They were also early which was surprising as I'm used to waiting all day for handymen to show up. I recommend Mr. Rooter to anyone in need of service.

Sandra Gaines
Sandra Gaines
5 years ago

Elaine Leeming
Elaine Leeming
a year ago
Alex was great! Highly competent and efficient, and communicated what the problem was and needed along the way. And no mess left behind! Kudos also to Diana who helped me navigate appointments and respond to all my questions in a friendly manner. I’m new to Oakland, and and have found my go-to plumbing company. Thank you!

Ray Stewart
Ray Stewart
7 years ago

Christina P
Christina P
a year ago
Tyler and Carlos were very professional. The toilet issues were a bit complicated but they both resolved it. Lucy and Diane were also very helpful with their professional customer service.

Lena Lee
Lena Lee
2 years ago

Ruth Wittman
Ruth Wittman
7 years ago
I am so grateful to Scott for his stellar work repairing several fixtures in our older home. The work was scheduled for the day following my call. He was prompt, courteous and professional. He presented various options, respected my decisions and did a great job.

Jackie L
Jackie L
10 months ago
Very respectable, professional people--both in person, and the people on the telephone. My dad spent 2 days trying to fix and figure out the problem, and the plumber who came fixed it in less than an hour! He even explained very clearly to me what the problem was--as someone who has no knowledge of how plumbing works, I could easily understand what he was trying to tell me. Very good service, 11/10

Oscar Hernandez
Oscar Hernandez
3 months ago
I'm extremely impressed with their service. Everything from setting the appointment up to the actual service was professional. We badly needed our drain cleaned and they took care of it. They arrived on time, listened to our concerns, and fixed our blockage quickly. Couldn't be happier with their service!

Andrea Young
Andrea Young
6 years ago
I was so pleased to find an efficient and knowledgeable plumber. Mr. Rooter, Oakland was recommended by a friend who many many properties and I'm glad to have them in my files of reliables.

Luis Jimenez
Luis Jimenez
2 years ago

JERILYN Gleaves
JERILYN Gleaves
2 years ago
The service person, Chris, was very nice and provided good tips. However, $215 was way too expensive for 15 minutesof work. I know that I can get a cheaper price elsewhere.

Alex Pan
Alex Pan
3 years ago
I called with a sewage pump ejector issue and was offered a service window later that day. A few minutes later Spencer, the owner gave me a call and offered to come by in the next 15 minutes to check out the issue and give me an estimate himself. He was able to walk me through his trouble shooting process, and provided reasonable quotes for all the different scenario of what he thought might be causing the problem. He was able to fix the issue himself on the spot. In total no more than an hour between when I called and when the problem was resolved. He also offered helpful tips on how to prevent the issue from reoccurring and showed me how to service the pump myself in the future.

Great local business would highly recommend them

Don Hardy
Don Hardy
6 years ago
I entered a request online for this group, and they responded that afternoon. They scheduled the onsite visit and work quickly, and the tech showed up for the job early, after calling to confirm that it was okay to come over early. He gave a reasonable quote, which I approved, and within two hours a clogged drain that has plagued us for months was cleared. The tech was courteous, friendly, and knowledgeable.

These folks were great!!

Richard Hunter
Richard Hunter
7 years ago

Mussa Al-Bulushi
Mussa Al-Bulushi
5 years ago
Excellent customer service. Prompt response and arrival to take care of the problem.

scott selmanoff
scott selmanoff
3 years ago

Rolando Sanvicente
Rolando Sanvicente
2 years ago

Matt Calvert
Matt Calvert
8 months ago
Technician called days ahead to discuss job details, which made toilet install smoother. He was on time, finished quickly and all interactions were friendly and professional. I appreciated his product suggestions as well. Exceeded expectations!

marie baca
marie baca
7 years ago
Wait time was reasonable. Christopher was my plumber. He was very respectful, easy to communicate with. Explained what needed to be done and gave me options. His quote was accurate and he solved the problem in a reasonable amount of time. I will definitely call them back if needed in the future.

katarina nordensjo
katarina nordensjo
3 years ago
Excellent plumbing business! You get to talk to a person when you call and don't get a menu or get put on hold. I got a same day appointment. The plumber is punctual, efficient, explains the job to be done and price before starting, does a great job AND is super friendly and pleasant!

Ineke Gentner
Ineke Gentner
2 years ago

Adriana Juarez Arteaga
Adriana Juarez Arteaga
a year ago

Joanna Roberts
Joanna Roberts
10 months ago
After a fire that destroyed the cottage behind my main house; discovered that my laundry room was plumbed to their water line! Alex and Diego came out and installed all new pipes, installed a shut off valve where I could get to it and installed an outside water spigot.

Dan Leaverton
Dan Leaverton
4 years ago
Sewage was getting pumped from my sump pump onto the street. There was a broken line somewhere...

I carefully reviewed a number leak detection services on Yelp before calling my second choice plumber, Mr. Rooter Plumbing of the Oakland... The first choice did not respond to calls and text and reviews suggested he was too busy to respond.

Mr. Rooter answered the phone, gave me a same day appointment and the tech arrived within the 2 hour window. Carlos was helpful and friendly as we tested various water sources to see find the leak. He found the broken pipe and we discussed how to repair the problem. Luckily, it was an exterior drain pipe running down the side of my house and the break was at dirt level. Unfortunately, there were multiple connections making access limited and difficult and a foot of dirt needed to be removed to get good access.

Carlos provided an estimate within 10 minutes after assessing the situation. A whopping $1,960 to remove all the ABS pipe around the leak and replace it with steel. Of course, there was a lower cash price reflecting about a 10% discount. Although this plumbing was new construction and the home improvement project recently passed building code inspection Carlos asserted the existing ABS pipe was non-compliant and must be replaced. He declined a temporary repair to prevent sewage from getting pumped into the street. I asked him if he had had some rubber fittings that would simply wrap the disconnected pipe to prevent further leakage. He declined to consider a temporary repair. I asked him if he would help dig dirt to expose the pipe while I consulted with the contractor responsible to seek a warranty repair. Carlos declined to help. His only proposal was to pay in full to remove everything purportedly non-complaint with Berkeley building code or do nothing. He left after I paid his $180 fee for the site visit. He promised to send me the estimate but it was never received.

I called another plumber I have used in the past but was unavailable on an emergency basis. I excavated the pipe by hand over the course of an hour to allow good access. The known plumber arrived the next day, assessed the problem and proposed a simple repair. I agreed. He went to the store for parts and completed repairs within an hour upon returning. Cost was less than $200.

Mr. Rooter responded quickly apparently trying to gouge a needy customer. I'll never call Mr. Rooter again. I will share my extremely experience with anyone looking for a plumbing recommendation. Beware of claims that pipes do not meet building code and all or nothing services. Had my project not been inspected recently I might have fallen for the building code error and wasted a lot of money.

emma dillman
emma dillman
7 months ago
I cannot recommend Shaeya enough for the fantastic work he did on our home. He completely re-piped our entire home with copper pipes and installed a brand new tankless water heater. He was efficient, kind, timely, and does amazing work. He has a vast skill set in plumbing and I’d rehire him again in a heartbeat. Excellent work all around.

Carl Brodt
Carl Brodt
3 years ago

Chibong
Chibong
3 years ago
I thought it was expensive for 10- 20 mins of work to clean an aerator and filter. Cost more than $200 for that. They did respond quickly though.

Michael Carpenter
Michael Carpenter
3 years ago

Sharon Squires
Sharon Squires
2 years ago
Our kitchen sink pipes were in bad shape after several years of hack jobs. These guys fixed all of it.

Reed Dillingham
Reed Dillingham
a year ago

Leah Martin
Leah Martin
2 years ago

Deborah Barsotti
Deborah Barsotti
a year ago

Rita Shaby
Rita Shaby
a year ago
Snake very long distance from street to rear house. Excellent job & timely

C Vallee
C Vallee
a year ago
The estimator/foreman was very professional inspecting everything that needed to be done, spelled it out neatly, clearly, concisely verbally and in the written estimate. The job was promptly scheduled. Despite some problems encountered in this complicated 300' cast iron line, they deftly repaired the line in a systematic thorough way in order to pass inspection. Most impressive is that they planned enough time and man power to anticipate any possible problems ahead of time. The mark of a true pro in management as well as plumbing! I give them a 10 out of 10!

Susan KELLOGG-SMITH BA
Susan KELLOGG-SMITH BA
3 years ago
Our service person was punctual and thoroughly evaluated the situation before unclogging our toilet. We have 2 cleanouts which is unusual so he assessed the situation prior to proceeding. I highly recommend this company.

John Shepard
John Shepard
a year ago
Quick, efficient, and conscientious

Amy Cranch
Amy Cranch
2 months ago
Rooting for Mr. Rooter!

My neighbor called yesterday morning to say a hole had sprung in his yard and poop was flowing out of it. 🥴💩It took a while to determine it was coming from my pipes. Mr. Rooter arrived within an hour to assess the situation and scheduled the crew for the following day. While they were delayed due to another emergency, they were extremely informative and kind, and they did great work in a short timeframe. Turns out this is happening all over the hills — the excessive rains are damaging the infrastructure, even more so for homes like mine, where the pipes are decades old. I can’t speak to the price b/c we had to move fast and I don’t have anything to compare it to. But I am super grateful that they were available so quickly, and as usual, this happened the day before a holiday weekend. It could have been disastrous. Mr. Rooter made it right.

Ed Theil
Ed Theil
2 years ago

David Creech
David Creech
2 years ago

George Salet
George Salet
7 years ago
I have used Mr. Rooter Plumbing of The Oakland-Berkeley Area for my east bay clients with excellent results. Definetly a 5 STAR Company

George Salet

E K Wees
E K Wees
7 months ago
Very happy to have Shayea quickly respond to my plumbing repairs. Quick and efficient.

Michael Boyd
Michael Boyd
6 months ago
Five stars for everything that I can rate them on. The property manager ended up going with another provider. But, I would’ve hired them myself. The communication, the responsiveness, the clear indication that they understood the problem, and knew how to solve it quickly and accurately. All those were in evidence. I would hire them in a heartbeat.

john sosbee
john sosbee
2 years ago
Very friendly, professional. Explained all options.

Anthony Haynes
Anthony Haynes
2 years ago
The job that Jose Alfredo did was great, as expected results. He was good and had no problem explaining to me why he believed my previous snaking efforts had failed. Just a good cat and technician all the way around.

Roscoe Skipper
Roscoe Skipper
2 years ago
very professional and nicely done

Mystic Messenger
Mystic Messenger
2 years ago
Chris was great, professional & informative. Thx!

anne rogers
anne rogers
3 years ago

Eleanor Briccetti
Eleanor Briccetti
5 years ago

Rafael Love
Rafael Love
9 months ago
The folks at Mr. Rooter are not only the best in the industry with their skills and creative problem-solving, but are super professional, easy to work with, all have fantastic personalities, are responsive, and quite dedicated.

We purchased a 100+ year old home last year that needed all the work. New water heater, removal of old pipes and installation of new cooper ones, replacement of drainage pipes, new gas line to the water heater & HVAC, and new sub-sink waste centrifuge masticator. In a week's time, all the work was done to the highest of standards.

A test of quality and dependability is serviceability after work is complete (because, like everything else, things don't always function 100%). We've had a manufacturer defect in a part inside the Navien tankless water heater, which caused water temperatures to not heat up sporadically. Super frustrating, but three times the team came out right away until they figured out the issue (these machines are super high tech, so it takes some time to get to the bottom of it). A replacement part and several troubleshooting hours later (under warranty and at zero additional cost to us), the issue was resolved. Bravo for the team's persistence!

We have more work to be done very soon, and will update this review once that's finished. In the meanwhile, we always recommend the folks at Mr. Rooter Oakland/Berkeley to anyone looking for a suggestion (like a neighbour a street over who, today, asked our Facebook group for recommendations, which we happily gave the phone/email for Mr. Rooter to).

Oh... pricing is super fair too. We had contacted about 5 other companies when we scoped out the work. Though Mr. Rooter wasn't the cheapest (you get what you pay for), they were also not the most expensive. We feel like we struck an awesome middle ground that optimized the quality-to-cost function.

So yeah... all the positive reviews here are very much on par with what you'd want in a plumbing company. Bravo to the wonderful crew at Mr. Rooter!

Charlie Wicke
Charlie Wicke
2 months ago
Alex was awesome. Great job!

peter Jackson
peter Jackson
3 years ago

Charles Wilson
Charles Wilson
a year ago

Jason Halaby
Jason Halaby
a year ago
Chris was on time, very professional and friendly, and I appreciated how he explained to me what he was doing. Excellent service!

mme decouverte
mme decouverte
4 months ago
Mario Gomez was amazing. Really skilled. Identified the problems and got to work. Came up with great solutions. Even came back the next day a Saturday to finish the job. Also very professional, friendly and cleaned up afterward.

Hatim Nasser
Hatim Nasser
7 months ago
Had a leaking upstairs bathroom floor. They came quick and provided excellent service

Josie McFarlane
Josie McFarlane
a year ago

Daniel Danzig
Daniel Danzig
2 years ago
Excellent service, very professional work and communication from Uriel

Louise Coleman
Louise Coleman
2 years ago
The Mr. Rooter service came right on time,the cost agreed upon, the problem studied and the story of what had been done. (i.e. of the gallon of Drano used by the home owner to no success). Mr. Rooter figured out a solution , the electric snake was used to clear the clogged drain with great success, I cheered , paid a bill and he was gone in 45 minutes.

Lev Plaves
Lev Plaves
2 years ago
I called Mr. Rooter when our kitchen sink backed up. They quickly scheduled a plumber to come out and he actually arrived early! Jose Alfredo was very nice and professional and was able to quickly fix our blocked pipes. He was very respectful, especially during Covid times, wearing a mask the whole time and keeping distance from us. We were very pleased with Mr. Rooter and especially with the job Jose Alfredo did!

Jose Chavarria
Jose Chavarria
2 years ago
Abusive environment

Robert Pelta
Robert Pelta
2 years ago
Alfredo was courteous, professional, fast and thorough. I am extremely pleased and will use Mr Rooter’s services again.

carolyn cavalier
carolyn cavalier
a year ago

Alex Naughton
Alex Naughton
a year ago

Lois Schwartz
Lois Schwartz
2 years ago
Great job!

Meagan Mitchell
Meagan Mitchell
8 months ago
Shayea did an amazing job fixing a tricky pipe problem under our 80-year old sink. Highly recommend!

Ann Hall
Ann Hall
5 years ago
I have always received excellent service from this establishment. They are prompt, professional, and have made situations that tend to be very stressful much less so, I have used them for many years and will definitely continue to do so.

Iman Mukherjee
Iman Mukherjee
2 years ago
Very lucky to have found them via Google! They responded quickly even on a late Saturday evening.

Andrew Shalaby
Andrew Shalaby
2 years ago

Susie Cole
Susie Cole
4 years ago

Alexandra Tiscareno
Alexandra Tiscareno
3 years ago

M Roberts
M Roberts
3 years ago
Old rusted pipe, turned small job into big job. Plumber arrived about 2:30 then left and went to get parts and told me it would be 4 hour job. Returned about 4... I was ready to reschedule but he said he would do it. He completed job at about 8, even had another guy come help. Very professional and I appreciate him working through to get job done

Carole Jones
Carole Jones
a month ago

Margaret Wade
Margaret Wade
8 months ago
There is nothing as unsettling as having your clogged toilet overflowing onto your bathroom floor and heading for the hallway and the rest of the house at 1am. How many towels can you quickly lay hands on to make a dam? That's what we were doing this morning. Despite having 24 hour service, by the time we were done mopping up we decided to go to sleep. We called Mr. Rooter at 7am, left a message with their answering service, got a swift call back and got scheduled for arrival between 10 am & noon. Mr. Rooter showed up on time (well before noon!) and the plumber was polite, clean -- he had shoe coverings! -- and well able to cope with our toilet. We can flush again! Their technician gave us some good advice about our toilet and a drippy sink faucet. Everything was clean when he left. The fee was market rate, and while I hate wasting money, I am only too happy to have our only bathroom back up and running! (Did I mention there are 4 of us and only 1 bathroom?) Mr. Rooter was prompt, competent, clean, pleasant and fair priced. We have a new go-to plumber. Thank you Mr. Rooter -- but I hope we don't meet under these circumstances again anytime soon.

Elaine Hooker
Elaine Hooker
4 months ago
Fast, efficient, friendly service

Taune Lima
Taune Lima
7 years ago
Overall the service was outstanding. Direct, to the point and extremely helpful.

Vinod Saxena
Vinod Saxena
a year ago

John Pakula
John Pakula
a year ago

Lacey Miller-Kostelnik
Lacey Miller-Kostelnik
a year ago

Uyen
Uyen
8 months ago
Jimmy and crew were prompt, on time, efficient, and friendly. Very helpful. When an unforeseen issue popped up, they were quick to provide options. They completed project and resolved the issue within allotted projected timeline.

Pastor Ron
Pastor Ron
3 months ago
All of the above! Informative - Professional - On Time - Tech was Excellent!!

Kirah Caminos
Kirah Caminos
7 months ago
Shayea was extremely prompt, courteous and extremely professional! I appreciated his expertise, knowledge and efficiency!

Shirley Neer
Shirley Neer
a year ago
Diagnosed origin of leak, work to be performed soon

Kc Hatcher
Kc Hatcher
2 years ago

Anne Fisher
Anne Fisher
2 years ago
Good service at reasonable price. Showed up on time. Good with clients. Left job totally clean and photographed everything. Have used them in past and will continue. Good company.

Barbara Butkus
Barbara Butkus
2 years ago
Erika scheduled my service quickly. The plumber was polite, informative & worked quickly. Sink drain is working perfectly now!

D. T.
D. T.
a year ago
Excellent service. Worth the bucks. Fixed the leak from the dishwasher. Thank you.

sondra arnsdorf
sondra arnsdorf
a year ago
To find the source of pooling water at an outside corner of the house, they thoroughly inspected the crawl space, outdoor plumbing connections and basement, With the challenges of a 100 year old house, they located and capped a pipe which was inside a wall and stopped the leak

Steve Hanawalt
Steve Hanawalt
7 months ago
Shayea is the best. He saved us on Christmas Day!

Heather West
Heather West
3 years ago

M Oconnell
M Oconnell
7 years ago
I was very satisfied with Mr. Rooter employees service ethic along with the ability to accommodate my residence requirements and finish the job within scheduled time frame.

Bill Pate
Bill Pate
3 months ago
Great work

Darla Ferreira
Darla Ferreira
2 years ago

WolfTiger Aka Honey Badger
WolfTiger Aka Honey Badger
7 months ago
The workers were professional. They explained the work being performed. I was able to see the work performed with the camera technology. I am going to use Mr. Rooter again to replace the lateral to the city sewer. I give this company the highest rating. Great job.

I am pleased to say workers returned and completed my Lateral replacement just before the rains. I got to watch it was amazing. All the inspectors came through to certify the work. The replacement weathered the water from the recent rains no problem.

John Shanahan
John Shanahan
2 years ago

Nancy Friedberg
Nancy Friedberg
3 years ago
Very thorough and professional.

Jeremy Cole
Jeremy Cole
2 years ago

Ed Perdiguerra
Ed Perdiguerra
a year ago

Sarah Bridges
Sarah Bridges
3 years ago
Chris was very professional great personality and easy on the eyes thanks guys at mr.Rooter

Frederick Douglass Perry
Frederick Douglass Perry
3 years ago
This company was our second opinion. The first company Oakland Rooter wanted to charge us for redoing the whole plumbing system in our house. But Jose from Mr. Rooter came in diagnosed the problem, showed me the details of his method fixing it, He had the right tools and proceeded to do what the previous company could not do which was unclog our drains. They even provided us with a environmental safe drain cleaner to follow up the unclogging of the drain

The first company also had problems with the little thinGs like respecting the cleanliness of our house. Jose put protective booties over his shoes every time he entered our house. And even laid out a mat at our front door.

Bari Nelson
Bari Nelson
8 months ago
These guys are great. Have had them out for many issues over the years. Most recently they ran a Gas line for a new fireplace insert. The two plumbers Alex and Sunti were very professional. They wore booties on their shoes and kept everything really clean and cleaned up well after themselves. I really appreciated that.
5 stars in my book!

Harriet Saunders
Harriet Saunders
3 years ago
Mr. Rooter arrivals were within the 2 hour time-frame. Our plumber, Urio, was competent, efficient, and very clear in his explanations of the work needed. Cannot recommend him and the outfit more highly!

Maurizio Pellegrino
Maurizio Pellegrino
3 years ago

SHOH Gallery
SHOH Gallery
a year ago

Robert Mintz
Robert Mintz
3 years ago

Nat Gore
Nat Gore
a year ago

Thomas R
Thomas R
2 years ago

v n
v n
7 months ago
Shayea did great work and went out of his way to exceed expectations.

Scott Hambly
Scott Hambly
a year ago
Carlos and Jaime arrived right on time. They cleaned and changed the controller in our wall heater. They will be coming back to install a thermostat. Excellent communication, super neat and tidy work, practiced Covid sanitation.

mannie rabara
mannie rabara
5 years ago
Professional courteous and saved us money!

elliott vicky
elliott vicky
5 years ago

M Soto
M Soto
6 months ago

Randy Schwartz
Randy Schwartz
3 years ago

Michael McDowell
Michael McDowell
6 years ago

Richard Ozer
Richard Ozer
3 years ago

Rob Harford
Rob Harford
3 years ago

Faith Elizabeth Fuller
Faith Elizabeth Fuller
3 years ago

Miles Ott
Miles Ott
7 months ago
Extremely happy with the responsiveness, friendliness, skill, and professionalism. Alex was fantastic! We will be sure to use Mr. Rooter again!

I just recommended Mr. Rooter to a friend, and Mr. Rooter was super responsive for my friend as well.

Farhad Niroumandzadeh
Farhad Niroumandzadeh
11 months ago
Except the price, everything else was good.

Hafed Allah
Hafed Allah
5 months ago
Great company. They fixed the problem that I have behind the walls of my bathroom in a professional way. Also shout out to Alex he Handel the situation so professionally. Wish you could reward him with something because he worked really hard

Robin Dutrow
Robin Dutrow
4 months ago
I called Mr. Rooter, on the recommendation of a friend, because my bathroom sink and shower were backing up. I called around one o'clock today. By 2 o'clock their employee, Aidqn was on my doorstep. He evaluated the situation, said that he could fix it, offered me 2 prices based on what he could do,. I agreed and within the hour he had completed the work. Aidan was respectful, polite, knowledgeable and just a very nice guy. Definitely would recommend Mr. Rooter in the future.

Lspin3
Lspin3
2 years ago
Short wait, great work, friendly

Harrison
Harrison
2 years ago

David Woods
David Woods
6 years ago

Lathan Simon
Lathan Simon
3 months ago
On time very professional

kim urban
kim urban
3 months ago
Repair has not yet been completed but I am happy with the receptionist Jordan, the technician Alex, and the service I have received thusfar.

Anne Stewart
Anne Stewart
3 years ago

Erik Grasso
Erik Grasso
3 years ago

Bradley Mart
Bradley Mart
a year ago
Alex was professional, kind, on time and went out of his way yo do extra work to make for a successful outcome.

Billie Williams
Billie Williams
2 years ago
Jose showed up within 30 minutes and had the broken pipe repaired. I can’t thank him enough.

Dom Paicely
Dom Paicely
3 months ago

Brooke Angel
Brooke Angel
2 years ago
Were some of the only plumbers in the area that could help me with a Saniflow toilet issue. Thank you!

Jeffery Hansen
Jeffery Hansen
a year ago

Heather Phillips
Heather Phillips
4 years ago
They are super attentive and move as fast as possible.

Eleanor H Rosch
Eleanor H Rosch
7 years ago
My toilet had been erratic for awhile and then the handle broke. Mr. Rooter gave me an appointment for the very next morning; Spencer, the plumber, arrived right on time, immediately diagnosed the problem, and quickly and cheerfully refurbished everything. The toilet now functions even better than when it was new. Really impressive service.

Tahseen Assi
Tahseen Assi
7 months ago
I had Trouble with the hot water in the shower .
I called mr rooter plumbing.
They sent me tech shayea.
Shayea diagnosis why there is no hot water and gave me options
I choose what I could afford at the moment.
Quick clean Professional.
The service worth what I paid.
I highly recommended wel done.

Linda Stone
Linda Stone
a year ago
This has been the only plumber I would ever use. I have an advantage Plan membership which is supposed to provide priority sevice. I had no issues until I needed them for an urgent sewage situation on a Sunday. Despite their 24/7 assurances on their website, the after hours service was basically a call center and one contractor who could not promise service and communicated poorly. No one was able to come but we didnt find out until late in the day, and only after calling a bunch of times. I had to start all over again Monday morning. They did fit me in quickly and did a great job as usual. So Id still recommend them. I just wish they were more honest in setting expectations on after-hours service.

Ruby Barnett
Ruby Barnett
3 years ago

Bob Fitzgerald
Bob Fitzgerald
2 years ago

Richard Alvarez
Richard Alvarez
a year ago
Very good.

Edward Roybal
Edward Roybal
2 years ago
Friendly, efficient, and reasonbably priced.

Jacob Picheny
Jacob Picheny
7 years ago
Spencer immediately explained clearly and matter of factly what needed to be done, then proceeded to do it. In 45 minutes he had unclogged the drain, which as he described it had a build-up of sludge over a long period of time. I live in an older building.

Evvah Barshad
Evvah Barshad
6 years ago
Excellent and professional!

Joey Bowie
Joey Bowie
3 years ago

Chiree Graham
Chiree Graham
7 months ago
My sump pump malfunctioned during the rain storm sweeping NorCal last week and just before New Year’s. My home warranty company was unsuccessful in finding help so I, stressed new homeowner, was left in desperation mode scrambling to find a company to provide immediate assistance. Enter Mr. Rooter! They were the only company who could send out a technician the next day, which happened to be New Year’s Day. Shoutout to the technician, Jimmy P. who was prompt, thorough, and knowledgeable. I’m almost an expert on sump pumps now! (not really, I’ll leave that to Jimmy) Seriously though, top tier customer service and care throughout this very stressful time. Thanks Jimmy!

Robert Newsom
Robert Newsom
2 years ago

Michelle Bellamy
Michelle Bellamy
2 days ago
Mario did a great job. He knows his job well. And he is a nice guy.

Melinda Lopez
Melinda Lopez
4 years ago
Excellent service in timely manner for water pressure issue during the week and a leaky toilet on a Sunday. Thx Mr Rooter. Keep up your five star treatment!
M. E. lopez

Mary Ann Cropper
Mary Ann Cropper
2 years ago

Summer Spain
Summer Spain
a year ago
Thank you so much to Melody, and Diana! I appreciate your great customer service + ability to get out here fast.

Pauline Chew
Pauline Chew
3 months ago
Quick response, professional, completed as estimated

G Jam
G Jam
4 months ago
Was very impressed at the turnaround time. I called, and within an hour a plumber was cleaning out the clog and replacing the u-joint/trap. Very happy with the work wnd impressed this booked and completed on a Sunday as I was actually calling to get the jobbed booked for the week day. Great Job and thanks a million as it’s no fun to have a kitchen sink that won’t drain.

Stephen Ledvina
Stephen Ledvina
3 months ago
Aidan showed up on time, fix the problems and took extra care to keep everything clean. He left the bathroom cleaner than when he arrived. Excellent work.

David Arkin
David Arkin
7 months ago
Carlos provided a very clean installation of a new valve. And assessed our drainage issues accurately. Very professional and clear communication also.

Tina Wang
Tina Wang
6 months ago

Charlotte Lomax
Charlotte Lomax
3 years ago

BethAnn Berliner
BethAnn Berliner
a year ago
We have used Mr. Rooter for years and the service has consistently been great. The team finds the problem, fixes it, and is very professional - arriving on time, cleaning up messes, bringing expert skills. We are grateful for excellent service!

Justine Ong
Justine Ong
a year ago

Victor Hanson
Victor Hanson
11 months ago
A plumbing company who gets the job done. A little on the pricier side of things, but they don't have to come back.

Lillian Nelson
Lillian Nelson
3 months ago
Super, friendly professional guy. Got the job done. Was willing to start work even before we were home. Would book again for sure

Paige Mullins
Paige Mullins
2 years ago

Lea Lewis
Lea Lewis
3 years ago
Spencer was efficient and knowledgeable. My project was finished in good time and his price was very comparable. He is also easy to work with.

Mike Bymaster
Mike Bymaster
2 months ago
Toilet was clogged and now fixed.

R Sablo
R Sablo
2 years ago
I desperately called a dozen places when our problem emerged at 5pm with no luck. Mr. rooter came to the rescue and Chris was super
professional, knowledgeable and friendly. I am so grateful and the price was much more reasonable than I had anticipated.

isabel Yrigoyen
isabel Yrigoyen
2 years ago
I not only got the drainage unclogged but I also got great maintenance tips. Christopher was good natured, and experienced professional.

Erika Ferguson
Erika Ferguson
5 years ago

Lloyd Willey
Lloyd Willey
4 years ago

Bronwyn Hall
Bronwyn Hall
8 months ago
timely service, nicely done. good advice on avoiding the problem of a clogged drain in both kitchen sink and bathtub

Diane Burlando
Diane Burlando
5 years ago

Noel Moritz
Noel Moritz
2 years ago

Lou Dixon
Lou Dixon
a month ago
They are fast, efficient, professional, detailed, organized, available.

Angie Teal
Angie Teal
5 months ago
Alfreado was super nice and extremely knowledgeable.

Pepi Ross
Pepi Ross
11 months ago
As always, professional and effective. The plumber, Uriel, was very careful and did a beautiful job.

David Roberts
David Roberts
3 years ago

Root Wisdom
Root Wisdom
10 months ago
Alex & his supervisor replaced a corroded gas line to my tenant's stove and installed a new kitchen faucet. Their office clearly communicated with me about scheduling, costs and options & they even gave me a discount and made some good recommendations about future work. I'd definitely hire them again.

steve pope
steve pope
2 years ago
Cleared two clogged drain lines 100% problem solved.

Stella Dennig
Stella Dennig
a year ago
Alex from Mr. Rooter has helped us out twice so far and he’s really great, knowledgeable, and experienced. Would definitely recommend!

susan wilson
susan wilson
2 years ago
I like how Mr Rooter stays in touch with the customer

Ohad Kanne
Ohad Kanne
3 years ago

Majdi Alnajar
Majdi Alnajar
8 months ago
I contacted a few companies but am glad I found this one. Best service ,very reasonable, professional and friendly and to top it off they're local and get the job done as promised. I will use their services again and recommend them to every one I know، And shayea was the best service provider ever. I really appreciate everything he did

Neerja Thakkar
Neerja Thakkar
2 years ago
Quick, responsive, very professional, and very knowledgeable. Awesome service and would definitely use again/recommend!

Tevin Wilson
Tevin Wilson
8 months ago
Mr. Rooter! When I say more than exceptional service when I say today was a breeze this was a serious situation for me and my family we was not able to keep our hygiene up and when I say Uriel made sure that we was content with what information that we had before we sign anything. We are more content and happy with our service! His costumer service and professionalism was more than expectional! Will definitely call mr rooter again, and recommended highly for my family and friends

Yohans Haftu
Yohans Haftu
8 months ago
Had a problem with the sewage line backing up. Technician shayea was very professional, taking his time snaking through the clean out line. Showed me an the fiber optic scope a major problem with tree roots. He has to talk with his assistant manager about the sewer lateral because we have slope problems

Sharon
Sharon
2 years ago

David Poole
David Poole
a year ago

Clay Costello
Clay Costello
a year ago

Christine Kinavey
Christine Kinavey
a year ago
Chris came out promptly, very knowledgeable and experienced. He identified the washing machine drain issues immediately and then, spent time assessing the drainage systems present in the building. He cleaned out the drainage line from two different access points and made sure he went beyond the washing machine drainage line into the sewer line itself to make sure it was cleaned out thoroughly. He was a great teacher pointing out what he was doing and why. He provided tips to prevent this from happening again in the future.

MPC Office
MPC Office
a day ago

Gabriel Barajas
Gabriel Barajas
3 years ago
I live in a turn of century home with old pipes and my kitchen sink was backed up. Technician C-Lance Meibos, was very friendly and fast. He explained everything really well and left the work done well. I would recommend Mr. Rooter because of the experience I had.

David M Mayeri
David M Mayeri
a year ago

Joan Hadeishi
Joan Hadeishi
a year ago

Janis Plotkin
Janis Plotkin
2 years ago
All went smoothly and I was well informed in advance of my options.

Lee Davis
Lee Davis
3 years ago
Excellent service. Job done on time, clean, pleasant people, responsive to my issues. Reliable, I always use Mr. Rooter Oakland.

Chris Cochran
Chris Cochran
a year ago

Shannan D.
Shannan D.
7 months ago
Shayea was excellent- so responsive, showed up on very short notice, fixed the problem and communicated well. Thank you!

Obrayan Calderon Sanhez
Obrayan Calderon Sanhez
a year ago
The best one.

sabinadale
sabinadale
4 years ago
great service; honest, skilled plumbing. I trust them to give me good advice and do the job professionally.

Mark Wagner
Mark Wagner
a year ago

Phyllis Ozene
Phyllis Ozene
8 months ago
Timely, professional

Darryl Moore
Darryl Moore
5 years ago

Steve Baum
Steve Baum
3 years ago
Having a sewer back up emergency is never fun nor cheap, so finding the right company to service you is tricky. Mr. Rooter came recommended by another plumber that couldn't get to us quick enough and I am grateful they did. Shanay ( not sure on the spelling ) was awesome on the phone and she sent Chris out the same day. The job was more than could be done on day one, so they came back the next day and did an excellent job. Thank you all for a truly great plumbing experience!!

Chengliang Zhu
Chengliang Zhu
2 years ago

Marcella Cooper
Marcella Cooper
10 months ago
The two young men who did my repairs were awesome, they were very nice and respectful young really appreciated the work they did they were very passionate about completing my repairs correctly. Again Thank you so much.

Joseph Piñon
Joseph Piñon
a year ago

Jonelle Crow
Jonelle Crow
3 years ago
Very professional during this Covid19. Prompt on the appointment- able to complete the situation efficiently on a Sunday. I feel confident of what was installed and it had value to what I needed to pay.

Gwendolyn kilpatrick
Gwendolyn kilpatrick
2 years ago
My experience was great. Jon came out. He was professional, did a neat job. He has a very nice personality.

sally slome
sally slome
2 years ago
Excellent job. Very responsive and professional.

JaeMe bereal
JaeMe bereal
3 years ago

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