Mc Nulty Plumbing & Drain

Bill’s son came out to fix my garbage disposal - as it turned out it had something in it. He also had to remove and reseal it - so when I went to use it on Saturday morning - turned on the disposal with something in it - it started spraying water out everywhere. I called them (which they don’t work on weekends) and left a message. Not only did the disposal spray out water when in use - it leaked even when the sink was being used. So I didn’t have a kitchen sink for the weekend. So I called again before they opened on Monday morning (their hours 10-5 m-f) and left another msg - it is now 11:15am on Monday and I have not heard from them. - not very responsive, professional and at this time very poor quality in their work. The sad thing was I was referred by a friend who thought very highly of them) — I am very disappointed and hope to hear from them soon - or just bite the bullet and hire someone else. -Just got a call from Bill - will be coming between 1:30-2:30 today to fix the issue - I will keep you updated.Well his son returned and fixed the problem - I appreciated that they did come today and corrected the problem.I won’t use them again - you should decide if they are right for you. I prefer a company that has more hours, emergency phone number etc.But I will change my review stars - because they did come fix their mistake and didn’t charge me - if they had called me on Saturday after my phone messsage - or 1st thing this morning - after my 2nd message - I would have given them another chance in the future because everyone makes mistakes it’s how you go about correcting your mistakes that makes a good company - being responsive is important.

These guys get it done. 5 Stars