Harry Clark Plumbing and Heating Inc

On time. Knowledgable. Seems to know his business and finds a way to communicate what he knows!

Harry Clark upgraded sections of our waste pipes and did some minor repairs. I was impressed with the estimator, the 3 technicians, and the office admin I worked with.

They were up front about costs and project concerns. They communicated well. And they stuck to their estimate.

I will use them again in the future.

Professional plumbing co., doing whatever it takes.

I highly recommend Harry Clark. They are fast, friendly, and reliable. I really appreciate their service.

The plumbing technician, Issacc,was on time, friendly, polite and extremely knowledgeable .
I highly recommend him.

Have used Harry Clark for several projects, personal and business. Have always found them to be professional and knowledgeable. Not always the lowest price, but for some projects you don't want to skimp. Always worth having them bid. Also great they are a local company!!

Buck is what all plumbers should strive to be. Best experience one can have with a plumber.

Thanks Harry Clark for doing an awesome job on our house! Highly recommended.

I wish I could give them zero stars.

I had very much hoped to have a positive experience with Harry Clark, as my realtor recommended them when I bought a house and needed to have the sewer lateral replaced. Unfortunately, the initial experience having the lateral replaced was negative, and then months later it all turned terrible.

I do not recommend Harry Clark at all. It seems like they were good way back when, but they are not good any longer.

I got a bid from HC to replace the sewer lateral using the pipe bursting method which is the easiest, fastest and least expensive method. I thought, though I will admit that I may have heard incorrectly, that they said the job would take 2 days total. The HC crew came out and started work, dug up some dirt and cut a hole in the sidewalk. They piled the dirt up against the side of the house which is less than ideal. Then they disappeared. A few days passed and there appeared to be little to no progress and there was never any report to me by anyone on the crew or by a supervisor or the office as to any progress, next steps, or delays on the project - basically it was a mystery.

I emailed the office after a few days to inquire as to what was going on and was told that a supervisor would contact me which never happened. The next day the crew was out again and I believe they mostly completed the job. However, they also damaged my gate. I emailed the office with a picture and to their credit someone came out the next day and replaced and painted the damaged gate board. At this point the job was still not completed and there was a big metal plate in the street covering up the hole they dug there and some orange cones left around here and there. This was the situation for about another week. My neighbors were annoyed as was I, and we all were wondering when the heck HC would come out and patch the street, pick up their cones, and complete the job.

I contacted the office again and was told that it would be completed in the next few days which it was. Overall, it took way longer than I was told, there was no communication, and my fence was damaged. My new neighbors who had similar work done by another plumber had theirs completed in 2 days. Overall, not great or particularly professional, but I thought everything was completed and good.

Fast forward about 12 months and things get bad: My elderly neighbor had a suspected sewer leak between our two houses. I arranged for a different plumbing company to come out and do a FREE inspection (HC does not do this!) and they discovered that my neighbor's sewer and mine were joined together! When the houses where built in 1926 this was allowed, but it is NOT allowed any longer. Harry Clark had illegally, and against building code re-connected the two sewer lines together and somehow managed to get the city and EBMUD to sign off on the work. The city says they would never sign off on this, so clearly HC hid the illegal connection. This is a big no-no. So, to keep it short, many many months of emails and calls back and forth with the city of Oakland and HC and other plumbers for professional opinions and there is still no resolution. I offered to Brad Marshall, one of the owners of HC, that they could either refund my money for the illegal, not to code, unprofessional work they performed while trespassing on my neighbor's property, or they could come out and re-do the work properly. At this point they have gone silent and are not responding.

Based on my experiences with HC it is my my opinion that Brad Marshall and Harry Clark are dishonest, unprofessional, unreliable and do not stand behind their work, and I would never use Harry Clark again and recommend that you do not either.

We had an excellent experience with Harry Clark installing a new forced air heating system in our 1907 house. This required much planning. The people from Harry Clark were well organized, professional and did a careful job of installing the system. In addition, they willingly communicated with us about the schedule and what work had to be done on a day to day basis.

Always my first call for any Hvac work

I have used Harry Clark Plumbing and Heating since buying my home 6 years ago. They have done extensive work for me and it has always been superior work. Everyone I have dealt with have been extremely helpful and accommodating.
Highly recommend!!

Tech showed up to camera sewer on time and helped out a lot. Nice job. There were also less expensive than other services that camera sewer lines.

Isaac, who came to my house Twice to figure out why I was having this humming sound. The first time was late afternoon close to closing time, so I rescheduled for another visit for today, Friday.
Isaac is a five star employee, he was very determine to fine out the source of the humming sound I was having when my faucets where turn on. It vibrated thought out my house. He tried everything.
It was very puzzling, but he kept at it.
The last resource was to check the regulator that EMUD had installed about 2 months ago. That was what was causing the humming noise. Since that belong to EMUD, I called them and they will be out to fix it on Monday. EMUD said it was a defective regulator put in.
Isaac did everything he could, and I have never had a more determine, hard worker, courteous,caring person come to my house to do the work. If every company had an employee like Isaac, the world would be a better place to live in.
KUDOS for Isaac.
I have been a long time customer of Harry Clark Plumming.
Thank you again for the wonderful service Isaac give me.
Deanna Hom

Absolutely the best heating company. Don Marshall knows everything about heaters and does excellent work. His brother does the plumber and he's' pretty brilliant. Your go to if you have an old house.

Brian was very helpful on the phone and special ordered an unusual size water heater for me and got it installed on time. Easy to contact and job done when said. Will use again.

Excellent service. Designed and installed a mini split air conditioning system. Good planning and excellent installation by an experienced team that was a pleasure to work with. Highly recommended! Thank you, Harry Clark team!!

I used Harry Clark for two jobs. One involved installing a new tankless water heater that involved running a new gas line, venting and some re-piping. The other project involved moving some exterior plumbing vents so that they wouldn't be too close to a newly installed operable skylight. In both projects, Harry Clark's crews did meticulous work and were extremely professional, competent and easy to work with. Both projects involved office staff to come out for consultation and estimates and the staff listened to what I was trying to accomplished and helped out by making appropriate suggestions for the scale of the work. When talking to other companies, I got the impression that I had to conform to their agenda rather than them trying work within the realities of what was going on with my project(s). In the future, I am planning on doing complete kitchen and bath remodels and Harry Clark will be my preferred plumbing sub on those projects. I should add that I am a former general contractor (now homeowner/remodeler) so I have a bit of experience in all of this. Based on my experience with Harry Clark I recently recommended them to a friend for a new furnace and re-ducting project, and they were chosen to do the work. If I had known about Harry Clark earlier, I would have had them do my heating system as well. So, to sum up, I highly recommend Harry Clark.

Purchased two units. Quality installation work.

They are great everytime!! Highly recommend

This plumbing company is the best and their prices are great. They are very special to me and do great work.

I've used them on several occasions and each time they have done a bang-up job. They are professional, courteous, on time, and finish the job when they say they will. They may not be the cheapest guys around but I have found that with contractors you almost always get what you pay for.

Known these people for over 10 years ... professional and efficient !

Frankly the best plumbers around. I'm a Realtor and real estate investor so I need to hire plumbers a few times each year.

We've used Harry Clark for years. Their standards are excellent, and they stand by their work. They will also support you going to insurance companies or drilling utilities/the city if the repair is something they feel is covered by insurance or caused by somebody drilling in the street.

HCP did our sewer lateral replacement and it was a very good experience. The bid was competitive, the staff were all friendly and helpful, the workers were very nice. I would use them again.

Our ac went out during the record breaking heat wave a few months ago. My wife has MS and cannot tolerate the heat. They made special arrangements to get someone out the next day. Brad was thorough and went through the whole system and got it working again. He explained everything clearly and did not try to sell me anything extra.

They added an air conditioning unit to our 10+ year old heating system. The crew arrived at the day and time agreed and completed the work except for minor follow up in two days. Everything works fine. In addition, they gave us helpful information about how to operate the AC unit efficiently. Worksite was completely cleaned up each day.

Excellent all round. Attentive & skilled

I am a realtor and Harry Clark has always bent over backwards to provide prompt, professional service when I have needed it.

We had Harry Clark Plumbing and Heating install a mini-split heat pump in our home and the experience could not have been better. The installers - Matt and Martine - showed up on time, worked quietly and efficiently and cleaned up completely before they left. The office staff always answered the phone promptly and related my message to the right person, who also responded promptly. The estimator gave us a good price -- and there were no additional charges at the time of installation.

Don Marshall came to evaluate a necessary repair for our furnace within a few days of my call to the Harry Clark office. He recommended replacing some of our old furnace duct instead of simply taping the duct joints as another company had recommended. His price was similar to the less extensive bid & included new installation. We accepted his bid & the work was scheduled shortly afterward. Two guys finished the replacement in a day & left the area very clean. We noticed better heating immediately. We were very impressed with all of our interactions with this company & will use them for all of our future heating & cooling upgrades. A excellent experience!

Feb2020

Very good work. Had to deal with tenant and did well with that. Had to work on neighbors property and neighbors very satisfied.

I am a General Contractor in the East Bay and I have worked with Harry Clark Plumbing and Heating, Inc. for over 15 years now and I always work with them for all my HVAC needs on projects. I highly recommend them for HVAC and plumbing as they are wonderful to work with, professional, communicative, and they always come in on budget.

I had to have lateral sewer system replaced as it was shot. Everyone from office staff, workers on site, and owner was very professional, efficient, neat and friendly. While that was happening the supervisor on the job noticed a constant flow of water from the house and notified me, and Harry Clark got a plumber out right away and got that fixed too! Thank you to everyone at Harry Clark!

Terrific pricing and service. The furnace is great! Harry Clark Plumbing made quick work of a tough installation and made the whole process easy.

Harry Clark was very professional and on time. The moment the technician, Ronnie, arrived I knew my heater problem was going to get taken care of. He explained everything he was doing as he did it. He worked very efficiently too and got done quickly! It's always a concern that people might work slow on purpose to get paid more, but he came in and did everything so fast! I would highly recommend this company! Even the call center was a pleasure. They were very friendly and reassuring that they could handle the job. It put my mind at ease that I would have heat very soon, especially since I have two small children! I will definitely be calling them again if I ever need help again.

Great work! Great prices!

Excellent experience with installation of new furnace, ac and ducts. Couldn't be happier with the whole process and result!

What a wonderful, professional crew this is, full of integrity and experience, and with great and completely non-phony communication skills. In a world of phone menus and false promises and endless online surveys I was grateful to find Brad and Daniele and everyone at Clark. I don't need my hand held, I don't need to be agreed with; I need consistency and clarity and someone who understands the job and takes it seriously. This team did amazing work for my condo community when we needed it urgently, and was a dream to work with. I highly recommend Harry Clark Plumbing and Heating and am so pleased with their work.

We have used Harry Clark for many years. Staff is alway ontime, professional and gets the job done. Quality outfit.

The food was great. Service was awesome and the had the cutest bathroom ever

So far this year, Harry Clark installed a new HVAC system for us as our old one was really old. They were great - on time, clean and efficient. Improved the arrangement to even the air distribution to make it work better for our house. They also came immediately when our water heater died just now to replace it. Another great job! We have used them for many years and have always been pleased with the people, the service and the reliable installations.

We got great service when our old water heater needed to be replaced. The plumber was efficient and charming, and did a beautiful job!

Harry Clark did a major install in my 1928 house in Oakland, which had no existing central heating and so required not only a new electric heat pump unit on the roof and an air handler and humidifier in the basement but new ducting to and registers in nearly every room. Their work was excellent and the price reasonable and they were resourceful in overcoming hurdles presented by the building and responsive to any troubleshooting needed during and afterward. I highly recommend them.

I had my first appointment scheduled to have both heating units serviced for my duplex. All went very well and I will plan on having a Harry Clark technician back again next fall. I would not hesitate recommending them.

Harry Clarke installed my new heating system during a major home remodel. The project had many challenges, and the workiers from Harry Clark did a great job with it. They have also serviced the system every year for the past 5 years. Always professional, courteous and well informed. I couldn't ask for more!

Robert from Harry Clark Plumbing and Heating Inc., worked efficiently and pleasantly while installing new hose faucets for my newly purchased washing machine, changed the washers in my kitchen sink faucet, checked the drip in my shower, put a light bulb in my oven, and did the yearly service on my sump pump, all within about an hour! Please add this information to his file.

Diane A. Hill
Very satisfied customer!

Friendly, courteous, timely service. Prompt with the estimate, explanation of the planned job, and doing the work (replacing old heating ducts) - which was well planned and executed.

Worked with Harry Clark Plumbing and Heating for many, many years. They have always provided excellent service. Their willingness to work with tight real estate schedules has been extremely helpful. Their inspectors are knowledgeable, are willing to explain their findings in details, and issue required reports in a timely manner (thank you Jason and crew). The office staff, especially Daniele, will always go the extra mile and return calls promptly. Their prices are very fair for the excellent work they perform.
I can highly recommend them.

Reliable and thorough

This review is long overdue-- for a number of years I have used Harry Clark for any plumbing or heating problem in my home or four plex. They communicate clearly, arrive when promised, work with my or tenant's schedules, fix the problem and give information about cause and prevention. Their pricing is fair and reasonable. The phones are always answered during business hours. After using different plumbers from time to time, it's come down to this one company I can depend on. If you are looking for one company to handle plumbing and heating issues, I recommend Harry Clark.

They installed an air conditioning unit for us. After a few more nuts the unit stopped working. They came out to investigate and hopefully repair. The technician was at the house for almost two hours. Near the end I heard him talking to his supervisor on speak phone. The technician stated that he didn’t know why it wasn’t working, they talked it through for a while and then the supervisor instructed the technician to “just tell them they need to call an electrician”. Then we got a bill for the full time the technician was at the house.

We called an electrician as they suggested. The electrician discover the issue in 5 min and explained in detail how Harry Clark had installed the air conditioning unit incorrectly in two different ways. The electrician was also surprised that the unit hadn’t been destroyed by the mistake.

Never again.

Really can't say enough about *all* of my experiences with Harry Clark plumbing - their technicians and workers are great. Highly recommend this outfit!