I am very disappointed with this company. I have been doing business with them for many years, some experiences have been acceptable, some not. Recently, I called them to fix a leak in a main sprinkler line and had to wait a week. The tech came out, “repaired” the leak and the next day my yard was flooded again. I called them and the office manager informed me that it would be a week before they could come out and repair their “repair”. I called another company and they came out the next day and properly fixed the non - repair from Jenkins. Oh, and the cost with the other company was about 60% of the non-fix from Jenkins. I called Jenkins to cancel the future appointment, and the office manager hung up on me. Two days later I called to get a refund and the same office manager told me the invoice was voided and they would “no longer be doing business with me”, then hung up on me again. If you want to deal with a rude, unprofessional office manager, technicians that don’t do their jobs, all at a premium price, then by all means give Jenkins a call. For me, I am thankful that they “will no longer be doing business with me”.
