Tree Doctors, Inc

Awesome. Just awesome! Carol and Sue have been a pleasure to work with and have some of the BEST Customer Service I have experienced in their Industry! I feel lucky to have been able to receive such awesomeness!

Very happy with our experience with the Tree Doctors. Getting me on the schedule took a few days, but so happy we got a professional company that did things the right way the first time.

I will forever use this company for my tree needs. The entire staff from the trimmers to the office support were all very professional and addressed all of my concerns and questions. The job was well coordinated by the management as well as the on-site workers. Juan and his crew were knowledgeable and did a terrific job trimming my beautiful, huge tree in my courtyard. They also picked up all the trimmings and left my property in very clean condition. Benjamin communicated with me and the on-site staff until the job was complete. Thank you!!

I have had consistently great experiences with Tree Doctors. They give a more thorough trim than other companies I have used. It is clear which trees In my yard have been trimmed by Tree Doctors and which have been trimmed by other companies even now 6 years later. I couldn’t believe how well they cleaned up after themselves - my yard was far cleaner when they left than when they arrived. They cleaned up my
neighbor’s yards so well they didn’t believe that they had dropped any trimmings while they worked. I appreciate them so much!

I was recommended The Tree Doctors from a friend, and I couldn't be happier with the services they provided! Very knowledgeable and skilled while being professional and communicative from start to finish!
I will be using them for all my tree needs going forward!!

The three guys that came out were great. They came on time and went straight to work. We had two very large trees. One needed to be completely removed and the other needed trimming/pruning. I was impressed by the professionalism of these workers. They were fast, efficient and careful. I was worried about the one tree that had very large branches extending over the neighbor's yard, but they were able to remove them without any issues. The tree that they trimmed/pruned turned out great. Even our other neighbor came by to say how beautiful it now looked.

Super stoked with the tree removal service we got from Tree Doctors, Inc. absolute professional bunch, and the clean up after is remarkable. We appreciate the great service from initial contact, organising a competitive quote to the actual day of the service, all went smoothly. Thanks Carol, David and team. Keep up the great work!

Outstanding experience from start to finish. Crew was professional, efficient and left no evidence of their visit other than a beautifully trimmed tree.

The tree trimming on our Chinese Elm was done beautifully this morning. My complaint is for poor communication with me. I was alarmed to find buzz saws in my tree. I wanted to understand what they were planning to do. Not s single one could understand English enough to know what I was asking. How many branches of what size were they going to cut?
A simple written notice in English could have been given to me to read when they came onto my property explaining what was going to happen.

We've enlisted their services twice now, and will again definitely in the future if ever needed. Dave is the man! He knew exactly what the symptoms were for our ficus trees, outlined his plan and they were spot on! Our trees are healthy and growing beautifully! Dave is one the best arborists in town! He is informative, super knowledgable, and he knows his stuff! Thanks Dave!

Tree Doctors has been to my home multiple times to trim numerous large ficus trees and to remove a tree. Great work, trees still look like trees once they're finished, yard is always left cleaner than how they found it. They've always been timely, friendly and courteous.

Definitely the most incredible tree service in the valley. I spoke with Daniel and he was very professional and up front about the pricing and work performed. Job was completed ahead of schedule and done beyond my expectations. Looked better than I was expecting and my yard has never looked better. If you're looking for a quality job done in a professional manner look no further than tree doctors. You will not be disappointed.

Two years ago Dave came out to analyze some issues we had in our orchard and to make some recommendations to correct the issues. He was quick to identify the problems and his recommended solutions were spot-on, and the trees have all recovered as we hoped they would. In addition, we had Tree Doctors heavily prune, trim, thin, and shape some Velvet Mesquite trees and did a spectacular job - the trees didn't look look pruned at all but shaped beautifully. It was only natural to have him out again to analyze some issues in some shade trees, and are looking forward to the same educated professional recommendations to solve these new concerns.

A wonderful group of professionals that provide great service and customer care. Dave led the charge in a care strategy coupled with Juan's experience helping return our trees to a thing of beauty. Carol is great at scheduling around our needs and each person we engage with makes a difference. A great company in a world less concerned with service.

Very unprofessional and unethical company. HOA where I live hired them unbeknownst to the community to trim trees. The supervisor of Tree Doctor's crew started pounding and ringing our doorbell at 715am for over a half hour. Contacted Tree Doctor's to inform them of the encounter with thee company's employee. She confirmed it was their supervisor trying to contact me and basically justified his behavior. I was then contacted by the supervisor via phone threatening me. Stating he was going to tow my vehicle. Neither Carol or supervisor offered an apology or understand what transpired was unprofessional.

-Regarding response-
More justification of actions. No remorse or accountability. Company may want to review policies and procedures. No customer service or politeness to renters. They gave my number to the person the complaint was against. He then contacted me, threatening to come over to damage or remove my personal property. No mention of terrorism to anyone but, Tree Doctor's actions meet the definition of harassment. Which the complaint was about. They definitely try to bully you, as you can read in their response. Very unfortunate and avoidable.

Daniel came out and gave an estimate for removing and stump grinding a dead Jacaranda, trimming a MASSIVE Mesquite, trimming 3 bottle brush trees, a large fig, 2 citrus trees and 2 queen palms. The crew was on time early this morning. They did a terrific job, cleaned up beautifully inside and outside the fence! When trimming the Mesquite, they had to climb up the middle, cable large branches to keep them from falling on the block wall, and the house!

Daniel was extremely knowledgeable about all the different tree types and provided a very reasonable estimate (others quoted me a couple hundred dollars more).

I will be using them again!

Thanks, wonderful job guys!

Tree Doctor removed a huge mesquite tree for us. They not only came when they were scheduled, but they cut the tree in small logs for our neighbor who uses the wood for his motor home bbq. They were so clean and efficient! Would highly recommend them!

citrus injection fertilization by tree dr.'s revived our citrus trees...highly recommend them for maintaining healthy trees.

We have not had a good experience. After a referral, we scheduled an appointment with a $90 consulting fee. That's the only part they did as promised. We had to call the company to request the results of the survey because it was never done and emailed to us. Then we asked if a dead tree could be removed roots and all instead of just to the stump. Still waiting for an answer. The first email wasn't sent from the office lady to their tech, it was only sent to my husband. Once he told her the mistake, she re-sent to include the tech, but it's a week later and we still have no response. Done dealing with their poor customer service. Have scheduled with another company that can accommodate the same-day service. Hope you don't waste your time or money on a consulting fee with this company.

Being a general contractor for 15 years, I have had the opportunity to work with many tree service individuals...these folks are the BEST !!! For two years now they have done an exceptional job at my home and you should use them on your as well !!!

Great work!! My trees are happy and yard looks better. They are very professional and kind, respectful to neighbors also. I appreciate the quote options and the timely scheduling too. The team was also safety aware and used personal protection equipment which speaks highly of the company and their sophistication and following of osha regulations. Thank you! I will call you again in the future.

They gave us an estimate and told us when they thought they could do the job. We decided to go with them and they did the job when they said they would be there and in the amount of time the told us and left the yard looking great all at the estimated cost.

They were very professional and polite. I would definitely use them again and have no hesitation in recommending them. Great company!

Our very large mesquite tree needed removing. Tree Doctors gave us a bid. We set a date when they could come. On that date, they were on time, removed the tree quickly, and eliminated all trace that a tree had been there at all! This was done very professionally - an outstanding job!

We just had a monster pine tree (around 90' tall) removed. The tree was located at the very back of our half-acre lot with no access. The tree had to be cut down piece by piece and each piece hauled to the street. All high trunk cuts were roped and lowered to the ground. The crews of Juan and Miguel were professional and competent. We were very impressed. We have used Tree Drs twice in the past and they are coming back next month to do more work.

Hands down a great experience overall. The crew that came out trimmed a Bottle, Chinese Elm, and removed a nasty Sisso tree along with grinding the stump. They did an excellent job! They set up cones and signs to let the neighbors know work was being done and made sure the work area was safe. When grinding the stump they set up barriers to make sure debris didn’t hit any of the houses. We also dealt with Carol and Todd regarding scheduling and on site estimate, great communication overall with them. We will definitely use Tree Doctors again and recommend their services! Thank you.

Excellent service. I called them to take care of a 30+ year old orchid tree. Got an estimate that was spot on with actual bill, arrived on time and did a great job. I, also, appreciated that they were able to give me a great estimate of the time that would be needed so that I could arrange my schedule accordingly. Will definitely recommend to others and would not hesitate to use again.

My trees were not doing well. Tree doctors did some in ground fertilizer and showed me how to properly water them. They told me the trees didn't need trimming (I thought they did, but saved me money) but instead just needed proper watering and fertilizing. They saved my trees!

The worst part of my experience was my own fault. That is I waited until March to call these folks. They were courteous, on time and very informative. It did take some time to get an appointment as it is springtime ( Busy season)!
The crew they sent out were knowledgeable and friendly. They answered all of my questions they were on time and just a great bunch of guys. A safety inspector showed up onsite a few minutes after they started. They cleaned up as they went. Yes, I would call them back.

All in all, just a great experience!
Thumbs up to you and the company!

Highly recommended! They were friendly and professional. Tree Doctors trimmed up my lemon tree and did a great job! It was overgrown and out of control and now it looks amazing!

We lost a 50ft pine tree after one of the monsoon storms. It did a lot of damage to our cabana in the backyard and required a crane to get it out. We had 4 quotes and decided to go with Tree Doctors based on reviews and the fact that they seemed to know exactly what needed to be done. Their quote was very competitive and the did the job as promised without any further damage to the structure. Thanks Daniel and everyone else who worked on this...you were all amazing!

Just need a quote...first the receptionist told me they don't charge for a proposal and then will not come to your house unless you have $400 worth of work to do? How am I supposed to know what $400 worth of work is, I just need trees removed and I'm sure its more than $400 worth of work. Receptionist was nice but made it irritating/difficult just to get a quote. Its OK...moving on and have other quotes setup. My two cents....Most people have to make calls for appointments while they are working and have limited time, please make it easier for customers to get a quote.

My poor tree took quite a beating during the very windy days. The crew from Tree Doctors did a great job cleaning it up and removing the broken limbs. I also had them remove a cactus and a dead queen palm. Many thanks to Tree Doctors for doing such a great job. my yard looks wonderful!!!

The service that Tree Doctors provided was excellent. From the initial contact and scheduling to the team who performed the work removing a tree to cleaning up after they were done. They answered all of my questions and concerns and responded quickly to my emails. I would gladly recommend this company to anyone.

The Tree Doctors were professional in everything they did. They removed a 35 foot tall sissoo tree carefully, piece by piece minimizing the chance of damage to my block wall or my house. They were methodical in planning every cut to ensure their safety. They also trimmed another sissoo tree that was overgrown and it looks beautiful again. They do great work and even though it cost me a little more (5%) than having my landscapers do the work, it was worth it to have peace of mind that nothing would get damaged and no one would get hurt.

We have used Tree Doctors for many years and they know what is best for your tree. Their arborists are very knowledgeable, and the work crews are on time and hard working..and friendly as well! You can always find a cheap tree trimmer, but TD is fairly priced for the expertise they bring.

In the Monsoon storm two weeks ago, a 40ft. Pine tree fell against my house due to the wind & horizontal rain. I called the next morning, they had an inspector out that day to determine what to do. He arranged for their crew, and a crane to come the next morning. That prompt service at a time when they had to have many calls coming in was unexpected and much appreciated. Even more so, the care & expertise they showed as they removed it in such a way that my roof sustained no further damage. Once removed, my roofer inspected the area & found only two broken tiles, one displaced tile, & six cracked tiles. That’s truly miraculous. I can’t thank & praise them enough.

oh my god the mesquites look so un believably beautiful and the rest is great too. They did such an awesome job.

They even picked up soggy poop that was in the way . ( sorry I did not catch it : probably because the tree leaned so far down , I have two greyhounds , and my backyard has been a mucky mess the last week. )

The Tree Doctors performed a substantial project at my home. The project included everything from trimming 30+ mature trees, removal and stump grinding of a few trees as well as nutrient injections on several trees. Jeremy came to my home and made his recommendations after which he provided his bid with specific costs per tree. The crew then showed up and performed the work quickly and safely leaving my yard completely clean when they finished the job.

Family owned business that came out as scheduled and did a super job on thinning and shaping up 75' Sisso tree. When I did have a question, one of the owners came out to explain why the tree had not been reduced in size as I had requested. Pricing very fair and did get two other bids for this large a tree. Will definitely use them again.

The crew was professional, did a great job and cleaned up well! Jeramy who came out to give me the quote was very responsive abs knowledgeable. Will definitely use them in the future!

On time, efficient, great job.
We had two trees removed, one trimmed and stumps ground. They arrived at 6am and they were finished in just over 2 hours complete with clean up.

Should be called Tree Butchers. Hired by the HOA and took down 2/3 of a beautiful shade tree behind our house. Now it looks like a skeleton. These guys shouldn't be trusted to trim bushes.

This group is the master of trees! I have some very mature, overgrown ash, ficus and other trees plus 8 queen palms that look so much better after Tree Doctors' trimming and feeding. Plus the yard is always super clean with no debris when they finish. Just great to work with!!

Tree doctors are professional and knowledgeable. We use them to trim our trees and spray our olive trees. They are on the pricey side but we trust them to do the job right and are willing to pay for that. They also have options to consider at different price points

I've used this company many times & never have they disappointed. The workers are awesome and do a thorough job & get it done quickly! I will never use another company for my trimming needs.

DO NOT USE THIS COMPANY- BUYER BEWARE. This company was hired to trim trees at my neighbors home. They were cutting branches from a 50ft tree and dropping huge branches on my home. There was a huge bang and I went out to find they were walking on my roof dropping huge branches on it with no rigging. I informed them they do not have permission to be on my roof or to drop things on my roof. Not 5 min later a huge bang comes and a branch crashed through my roof and ceiling, I went outside to find they continued not rigging the branches constituting gross negligence. I have been fighting the company and their insurance company for 3 months now and they are trying to cut corners the whole way. According too them having my roof mismatched is not their fault and they are not responsible for fixing it to not be an eyesore. Now my neighbors and I don't get along and my house looks ridiculous. So if you like your neighbors and want your neighbors homes to look good then I would not use this company. Also I have checked and although they advertise they are licensed and bonded, I have checked with the Arizona ROC and they are not.

Very pleased with the work these folks did for us. They were here on time, did the work quickly and made surprisingly little noise. When they were done the area was thoroughly cleaned and the trees look great. Glad we called them.

We are very pleased with the work that was done. We had been told by that we would have to cut our mesquite tree down. But Tree Doctors saved it. We have high hopes that it will fill in nicely when Spring comes. Thank you Tree Doctors!

Tree Doctors comes once a year to trim our big mesquite. The men are on time and nice and clean our garden beautifully when they are finished. We trust them to do an artistic job and maintain the tree's health.

Tree Doctors have maintained my trees for over twenty years. I have a beautiful Hong Kong Orchid that presents multiple challenges
I have been extremely happy with their services all these years. I smile when they finish as they have perfectly removed all trimmings from the property.

I've worked with Tree Doctors - Daniel in particular - for many years. I feel like we have a great working relationship...I know and trust their work and he always works hard to understand what I envision in my landscape. We have now moved and the trees are all new to me. When they came, Jeber wanted to make sure he understood what my end goal was for each plant/tree. I learned a great deal from Jeber! I always love to learn from the professionals! The crew is fast and efficient. They pick up EVERYTHING and grind it/ haul it away. I love The Tree Doctors!!

Excellent, cost-effective, accurately invoiced work.
Good communication, very accommodating.

I bought a house, they came out and told me all about the trees & plants we had.

Two years later, having ignored their advice, a Sissoo was slowly consuming a block wall. Also, our mesquite had a mane that would have made Mufasa proud.

The day before they're scheduled to show up, a monsoon tosses a 30 foot tree on our garage roof.

So, they pluck off the tree, remove the Sissoo, and trim the mesquite.
ALL WEARING SAFETY GEAR. Sawdust their only trace.

I had a very large Pine tree fall on my house in the monsoon storm. Tree doctors were very helpful and had the tree removed within 2 days. All the worker were great and very professional.

Tree trimming was satisfactory but the gate to my back yard was scratched up. Prior to this trimming the gate was covered with a tarp to protect it from scratching. This time the tarp was not used and I now need to have it repainted.

Great job maintaining our trees...

They were so quick and professional at removing my huge mesquite tree and the stump. I will definitely be using them again!

Had one of their arborists come look at my palm trees. All he basically said was they were deficient in nutrients... And said that the only thing he could do would be to use there services to fertilize my trees. And that they couldn't do anything until fall. Now I have 2 dead palms.. waste of time and money. Thanks for nothing!

Great company, I’ve used them for years. Always show up and do what they say they are going to do. Rare to find that in this type of work.

The efficiency and quality of the job was well done. The crew was professional and did an excellent job trimming our tree.

They came when they said they would and took the tree out and ground the stump in record time and left no evidence of their presence. Great job and great value.

Peter

The Tree Doctors did the best job ever!! They removed three large trees, and you cannot even tell where those trees were. Fabulous job.

They arrived promptly, worked diligently, and did an excellent job with clean up!! Would use them again without doubt!!

The tree trimming team was very professional, on time, did an excellent job with the trees and cleaned up exceptionally well.

Pricing was absolutely ridiculous. More then twice the amount I had quoted from competitors. I know it's a busy season but this is just not right.

We have used Tree Doctors a few times now. They do a great job and are great to work with.
Very professional.

I have used Tree Drs. several times. They are knowledgeable , professional, and courteous.
I would recommend them for any tree issues, or questions.

This company is a joke. Literally sprays children with tree pesticides! Also horrible customer service!

We've used Tree Doctors for years. They have highly skilled people providing this service.

Great service. Showed up on time. Cut down the trees Cleaned up afterwards like the trees were never there.

Had 2 trees removed. Good price. Good service. Professional work.

I was given a very fair quote that was followed by excellent work. Will definitely use them again.

Great sevice. The crew and office staff were very prompt and professional. Highly recommend this company.

We can always rely on Tree Doctors to provide the best tree service that we need.

Best company ever they take care of your trees really good. I recommend

They did a good job of trimming my trees and cleaning up.

These guys know trees! Highly recommend for any large tree removal issues.

Very professional and knowledgeable team. Provided great service at a fair price.

The team was on time, thorough and efficient. Will use them again.

Great on time service, fairly priced and top notch job

Historically top notch and reliable for the past 20 years.

Fine job.
Regina

Called almost 2 weeks ago and still waiting for a call back..

Poor quality work performed. Not a good value for the $$$ charged.

Really courteous and helpful. Very professional

Awesome job on a difficult tree!

Excellent work. Friendly crews.

Excellent job and clean up.

timely, thorough, professional, reasonable

Excellent work.

Did a great job

Too expensive

Knowledgeable and straight forward!

The worst people

(Translated by Google) very professional

(Original)
Muy profesional