While they seem to have decent stuff, they clearly don't have enough people to help customers. I was just there, intent on buying a frigidaire AC unit (~$500). There were two sales people there, initially each with a customer. The lady asked me in passing if I needed anything, I said yes, I wanted one of the AC's. She mumbled something and went on to her original customer. I went to stand near the register area. 10 min later, I noticed she was going around cleaning stuff - her customer was 4 aisles away from her just looking at stuff, while the other sales guy was still explaining drains to the guy he was with. Another 10 minutes, same story. Finally she came up to register area but didn't bother asking or even looking at me. I gave her another 5 - because maybe she was doing something and then finally walked out of the door because I couldn't get helped.
Note - during this time they didn't sell ANYTHING to anyone, and let a $500 sale walk right out the door.
Unreal.
...
Oh PLEASE - don't be duplicitous in your answer - check your cameras during the hour before 4:23 PM (A call I took on the way home from your store). Grey minivan parked in front of store - older tall 6'3 bald white guy standing around in front of store).
Unreal you'd attempt to BS your way out of this. A smarter idea would have been to admit it and reach out with an apology. Now you've made it personal by calling me a liar.
Two salespeople were asian - both older. Also while I was there a couple younger asian guys came out of the back offices and left - one a bit muscle bound looking.
Feel free to look for that and call me a liar again.