Stephanie Dao

5 months ago

My experience at ProSource was great! Katie was helpful in picking out flooring and tile that will always stay in style. She was also quick with communication and had all the answers to my questions. While picking up my order, Theo was amazing and went above and beyond to find a solution when I wasn’t able transport the items myself!

Nicole DeGrenier

a week ago

Just received my two cabinet and shelving orders, Theo was amazing to work with. He communicated every step of the way, was very timely, and took care in making sure to go over all the paperwork and explain the item numbers listed on the boxes in relation to the inventory of the order.

Brian Kramer

a month ago

I just received my order, and I just want to say thank you to everyone. The whole process was easy and straightforward.. And a BIG thank you to Theo, who delivered my order with great communication, kindness, understanding, and care.

Jennifer Dunn

a month ago

They the cabinets in for this project timely. They had Theo call to arrange delivery he was awesome called set up on the spot. Called when he was on the way. Delivered a pretty seamless transaction. Great job!!

Sandra Welty

a month ago

Theo was wonderful at contacting us regarding cabinet delivery scheduling, follow up and on time delivery. Theo is very professional. Would recommend him for deliveries.

Tony Robison

9 months ago

My company has been using Katie as a tile rep for years now and she is extremely helpful. She has become our favorite tile rep in the valley and will go above and beyond to find a product that works for our project. We send all our customers to her, and they absolutely love her!

Marci Riggs

a year ago

I've been working with ProSource for several years now. As a design/re-model professional I've enjoyed having a beautiful showroom which offers most of the materials needed for my clients. They always comment on how convenient and pleasurable it is for them.
My favorite part is the staff! It's so nice to be greeted by name...like Norm in Cheers!? They are all such pleasant men and women, and this makes what can, sometimes be, a stressful profession. THANKS Y'ALL?

Ladd

7 months ago

We had been shopping for new floors and spoke with Scott McCracken at this location. He was by far the most helpful person we spoke to as we went around different businesses. He was very informative and gave us more confidence in what we were looking at. The rest of the staff was also very friendly and professional.

Preston Moore

a month ago

Excellent service and delivery from ProSource. Delivery was very professional with good communication from Theo. Thanks!!!

James Underwood

7 months ago

Jordan has done a wonderful job for us over the years! I send all my clients to pro source for product and design help!

James Underwood
Advanced Custom Renovations

P O

a year ago

Have worked with Betsy Potter at ProSource for over 4 years! Great person to work with. Knows the products well and for those rare occasions she can't answer a question, she does the research and gets back to you! Treats you like you are her only customer! Would highly recommend Betsy as your contact person. You won't be disappointed!

John George

a year ago

This is in praise of Scott McCracken. He has worked with us over the last few days to help us find a unique type and color of wood flooring for our home in another state. He listened well, understood what we were trying to do, and was patient with us as we worked our way through several color options. In the end he helped us find a solution for how to get the wood we wanted. He has a great phone voice and is an outstanding communicator. Topping that off, he earned our trust and confidence by following up on everything he said he would do for us. We will refer others to him and if we have any further needs in AZ, we will definitely rely on him.

Josh McFadden

a month ago

this place is amazing. the staff is full of amazing people. Ching gave me the best advice and an amazing experience!

Dalia Harris

a year ago

Craig Washington,
(SALES ADMINISTRATOR)
From the time you enter their doors, Craig Washington is there to greet you with a big smile and takes a genuine interest in getting to know you and helping you find what you need.
He makes you feel right at home and reassures you they will make it a great experience for you! Craig is very knowledgeable about the products and will ask you questions about your needs so as to narrow your options. He’s a library of knowledge! ?

Toni Frandsend,
(ACCOUNT MANAGER)
She was diligent in calling me to set up an appointment! Toni was there to guide me every step of the way. What I noticed about her was that she is very patient and understanding and SUPER knowledgeable about various product lines! She even educated me on the wear layer of the vinyl which is very important to know. I had a hard time deciding what I liked and she carefully listened as I expressed the design and color. Bingo! She nailed it with a product line called SPC. I love it! ❤️
As busy as she was, she made it a priority to always get back to me in a timely fashion. She’s sweet and kind too! ?

Leslie Dixon,
(Showroom Coordinator)
Leslie was so helpful when the other team members were away. She took time to look up information and got back to me in a timely fashion. I appreciate her excellent customer service! ?

CONCLUSION:
At times I thought I was bugging these guys with my questions but they reassured me it was okay and they would continue to help me find the right product.

These guys work as a team and they support one another even when one of them is out of the office. Kindness, courteousness, professionalism and great customer service!

The contractor they recommended was excellent and did an awesome job! I’m so happy with these guys! I will definitely use them again for our next remodel in six months! ?

Craig, Toni and Leslie,

THANK YOU for the EXCELLENT CUSTOMER SERVICE!! ?❤️??

Mr Cooper

a year ago

Walked into this establishment to browse, not expecting much. Front desk signed me in, directed me to where the flooring i was interested in was and let me know that someone would be out to assist me. Toni came out introduced herself and we went to work on my ideas. Toni was AMAZING. Knowing that i was in without being sent by a contractor and that i wouldn’t need the flooring or quartz for about 7months, she worked with me as if i was purchasing that day. She was helpful, motivated and even offered to show me items that hadn’t been put on the floor yet. This review may not express the totality of my satisfaction but Toni got me excited about the process and I walked out happier than i was when i walked in.

Daren H.

a month ago

Great company...great customer service...Theo is their delivery driver and literally had my order the day after calling to schedule it. Fast...he was here and gone before I knew it. Super friendly and knowledgeable. I'll definitely utilize him again in the future

Alex Soloviev (shurix)

3 years ago

I had an amazing experience shopping at ProSource. After a week of shopping around different stores, my contractor sent me here. I worked with Tom and 30 minutes later I picked everything: tile and hardwood. It was awesome! I was able to negotiate on the price a little and everyone was happy. I’ll return to ProSource for more material when I have other projects around the house

Rachel Tarman

2 years ago

Gina was absolutely incredible! I originally came in to pick out engineered hardwood. Gina took the time to figure out what my remodeling goals were and when she learned I was going to do my bathroom too, she helped me pick out the perfect materials. She spent so much time with me and help me create a stunning design. Most importantly, she was so much fun! Remodeling can be super overwhelming, but Gina made it something I actually enjoyed. I can't wait to keep tearing up this house so I can go back and see Gina!

Andrew Wilson

3 years ago

I have never been more disappointed in transaction this large. The team at ProSource was initially great-- we designed a custom kitchen, bought flooring, and a sundry of smaller items. As items started to arrive, we noticed several problems with the kitchen itself. Several of the cabinets were blatantly just the wrong size, several items arrived broken, and basic kitchen design flaws were exposed. This has set us back months on our move, and there was near zero support to fix the very clear design issues. The company's response was to argue that 'we signed for it' and to nickle & dime us for resolution. As an example, we had them design a custom desk for us as a part of the kitchen. Upon install, we discovered the filing cabinets they sent us are too small to actually put files in. Why would anyone want that? The upper cabinets on the desk are also a full inch smaller than the lowers for apparently no reason. Why aren't they at least the same size? We have the space to put in bigger cabinets, but poor design choices have led to a desk we can't use for it's purpose.

If you use pro-source, be very cautious about any custom design work and make sure you have a professional installer at hand to support you. The prices were otherwise fair, just don't expect customer service or support. I was told, and I quote, facts don't matter but because I felt disappointed by their work they offered us a frankly pathetic discount on items they should have replaced on their own dime but refused to. I have zero interest in working with them again, and I highly suggest against others doing so.

Carolyn M

2 years ago

Marty D. was Amazing to work with. He helped my husband and I work on our flooring needs in every way. He was professional, friendly and worked hard to make sure all of our needs were met. I will be using his services again. We love the selection of tile at ProSource. Thank you!!

Kristin Slyker

4 years ago

We have now had two perfect experiences with ProSource. First off, customer service is fantastic. I have met several reps there and all were incredibly helpful and knowledgeable. Lisa Bettiga was particularly helpful in helping me find a high quality, pet friendly, cost effective option for our home. The selection across carpet, tile, wood floor is vast and they have all the big manufacturers represented in their quiet, comfortable show room. Finally, we found the prices to be highly competitive or better with both of our purchases there. If you are doing a new build or re-model, you will enjoy your experience with ProSource and their friendly team.

Amber Rice

3 years ago

We are remodeling our shower and had no idea what we needed to buy or even a design we wanted! We were referred to ProSource and met with Tom Camp. He was absolutely wonderful. He showed up so many different options, told us everything we needed to purchase for our project and explained in detail pricing and quantities needed. We will definitely use ProSource again when we are ready to do more upgrades to our home!

Lori Barrett

a year ago

Pro Source sold us tile that is manufactured by Landmark Ceramics. Neither they or the manufacturer are willing to replace my defective tile.
Landmark Ceramics is totally fighting against being responsible for selling us defective tile. I have had two inspectors confirm it is defective.
Their newest excuse - THEY MADE NO WARRANTY TO THE QUALITY OF THE TILE THEY SOLD!
Seriously? Knowing that they don't stand behind their tile, would you want to buy from them?

Update: 2 years later and we are still in a legal battle. Went to a mandatory arbitration ordered by the court. Came to an agreement, now they are backing out as our attorney did not extend the active case as he expected it to continue to settle. Now we have to sue them to adhere to the legal binding agreement we have. All this while my tile continues to disintegrate. I have spent over 40G on legal so far.

Ritch Defreitas

2 years ago

I've been working with ProSource for about five years as a general contractor. We've had a great experience with their knowledge and help when it comes to picking materials for our customers. Katie L. is always willing to help and they are quick to let us know when materials are available for pick up.

Jane Hennessy

2 years ago

THE TEMPE PRO SOURCE has the worst (or none) customer service ever. My Contractor sent me there to pick out carpet. I picked up a very expensive carpet. My contractor ordered it. When the installer started to place the first of the roll he realized there was a major flaw in the pattern of the carpet and it would be impossible to piece the carpet to make the pattern line up. This was immediately reported to ProSource Tempe and my contractor filled out required paper work, expecting they would immediately offer a refund or a replacement carpet. NOTHING BUT RUN AROUND. 8 WEEKS LATER THEY FINALLY PROVIDED A REPLACEMENT PIECE (NOT a full replacement) FOR WEEKS weeks. Yes weeks, my construction job was in limbo while I lived with no carpet/stripped flooring with all carpet nails exposed. DO NOT USE THEM.or any contractor that uses them. NIGHTMARE.

And even thought the owner apologized now that I wrote a review the service was POOR and I was left hanging. Never again.. they had no follow up on resolving this issue.

sam zerbib

a year ago

Gina was great to work with selecting our materials, Leslie did a great job helping to coordinate everything. Very happy we found them!

Lori M

9 years ago

The ProSource Tempe showroom is clean and well organized. I loved the updated trends and styles they had for my recent remodel project. We were able to do cabinets, flooring, backsplash and even window treatments all in the same location! Our account manager was a huge help in sourcing some commercially rated products too.

Kristine Vowles

2 years ago

I have been working with Gina Strzok as my Acct. Manager and she has been wonderful, always going the extra mile and assisting me with my clients and all my crazy deadlines. She really knows the products and follows though, she makes my busy design life that much better.

Lindsay U. Schroeder

7 years ago

I had a wonderful experience working with Grace at ProSource. The atmosphere is very professional and Grace was able to show me many options within my budget and assist me with design choices. When I got the quote for my flooring and cabinetry, it was THOUSANDS less than any competitor had bid. I will definitely be going back for future projects and would recommend their services in a heartbeat.

Austin Daleo

a month ago

Professional people, good prices, good selection. What more do you need?

Kort

4 years ago

ProSource is the BEST! I had carpet installed and my install didn't go well at first, mainly from a poor installer. Lisa (sales), Tom (Mgr.), Marty (warranty claims) and Morris Lippert from Shaw Carpet jumped in after my installer dropped the ball. They went above and beyond, got me new carpet under warranty and found me an actual expert installer ( Tracy ) to do the job correctly and reasonably. All in all I have never had a better experience! If you want to be treated with true professionalism......ProSource is where you need to go!
Kort Kinney

Susie Crews

2 years ago

Gina Strzok has been a jewel to work with on our project. She is very knowledgeable about products and saw right away what we liked. This is a great location with a very friendly staff.

Eric Harris

5 years ago

I used this store for my tile needs for a renovation in my bathroom. 3 times this place has screwed me over. On one occasion the staff was woefully not knowledgeable on their product selling me something that was unusable, the other 2 times my order was delayed by a month! When my second order finally did come in they had sold the product I had already purchased and told me oh well. This is called theft by any other standards. Do not go here, you will regret it.

N E

a year ago

Gina was very helpful and tried everything she could to help us to stay in our budget and make us happy at the same time. Thank you Gina for your great customer service!

Cat Polston

5 years ago

Sales staff were not knowledgeable about product application necessitating a return and reorder. Sold my tile out from under me to another contractor and just suggested I should pick something else. Extraordinarily long delivery times. Do yourself a favor and go elsewhere.

Nicole Platko

3 weeks ago

Helpful staff and insane inventory!

Gina Baumgardt

2 years ago

The staff are knowledgeable, friendly and helpful. Combine this with an outstanding selection of products and pricing, ProSource is my primary source for remodel hard finishes.

Jan Savoy

a year ago

Katie was wonderful and very helpful with coordinating the tiles and accents needed for my bathroom remodel. Thank you.

Anna Christoff

a month ago

Great place!! Good prices??

Chy Candelaria

4 years ago

Great selection and Betsy is very helpful.

Herman Robles

a year ago

Excellent environment and choiced for wayer pipes e cigs vapes and water bongs. Good pricing and wonderfup staff.

Moni Hattery

3 years ago

I wouldn't recommend using these guys... just talked to a guy on phone about simple flooring transition piece & the guy was rude & truly ridiculous, it was like talking to chicken little telling me the sky is falling, and no matter how patient I was, he just refused to help me or do business? ?❗

jake ament

4 years ago

Betsy was very helpful and knowledgeable she showed me a good variety of products and explained the differences between them all. Thanks Besty

Juliaa Lopez

2 weeks ago

Great customer service!!!

bradley lundblad

a year ago

Easy experience getting what I needed. First I got pricing, so when it was time to order, it was quick.

Tim Allen

a month ago

Moose was the best ever

Cory Watson

a year ago

Excellent customer service. Tell em what your flavour amd they got you.

Troy Lesser

a year ago

I absolutely love this shop, the employees are great and they have awesome deals

Al Marle

4 years ago

I love this place. Katie is our sales person and she is on top of everything

Carol Barnes

4 years ago

Friendly, professional help with great quality flooring!

Crystal Allen

4 years ago

Great customer service and product selection.

Gabe

3 years ago

Friendly people, lots of good choices.

James Ortiz

6 years ago

Very helpful and friendly

Shayan Nejad

2 days ago

Great customer service and low prices

Anthony Raia

a month ago

I'm a general contractor and purchase from ProSource of Tempe. They have a delivery person named Theo who does a great job getting kitchen cabinet ordered delivered with care. I highly recommend Theo and ProSource. Also get great service from Toni and Tricia in the showroom.

simon elias

a month ago

Love this place, employees are very nice and knowledgeable about new products.

Phil Stephens

8 years ago

braylon perrin

a month ago

jacob randall

4 years ago

Josephine Hall

3 weeks ago

Leo McGriff

4 years ago

Kimber Beyner

3 years ago

Sean McKneil

5 years ago

Aidan Garthe

a month ago

Irma Olivas

6 years ago

Belinda Moreno

5 years ago

Raghu RaghunandanRaghunandan7486950272

4 years ago

carlos calderon

4 years ago

Sarah Glinos

6 years ago

Catherine Hairston

2 months ago

Stephanie Dao

5 months ago

My experience at ProSource was great! Katie was helpful in picking out flooring and tile that will always stay in style. She was also quick with communication and had all the answers to my questions. While picking up my order, Theo was amazing and went above and beyond to find a solution when I wasn’t able transport the items myself!

Nicole DeGrenier

a week ago

Just received my two cabinet and shelving orders, Theo was amazing to work with. He communicated every step of the way, was very timely, and took care in making sure to go over all the paperwork and explain the item numbers listed on the boxes in relation to the inventory of the order.

Brian Kramer

a month ago

I just received my order, and I just want to say thank you to everyone. The whole process was easy and straightforward.. And a BIG thank you to Theo, who delivered my order with great communication, kindness, understanding, and care.

Jennifer Dunn

a month ago

They the cabinets in for this project timely. They had Theo call to arrange delivery he was awesome called set up on the spot. Called when he was on the way. Delivered a pretty seamless transaction. Great job!!

Sandra Welty

a month ago

Theo was wonderful at contacting us regarding cabinet delivery scheduling, follow up and on time delivery. Theo is very professional. Would recommend him for deliveries.

Tony Robison

9 months ago

My company has been using Katie as a tile rep for years now and she is extremely helpful. She has become our favorite tile rep in the valley and will go above and beyond to find a product that works for our project. We send all our customers to her, and they absolutely love her!

Marci Riggs

a year ago

I've been working with ProSource for several years now. As a design/re-model professional I've enjoyed having a beautiful showroom which offers most of the materials needed for my clients. They always comment on how convenient and pleasurable it is for them.
My favorite part is the staff! It's so nice to be greeted by name...like Norm in Cheers!? They are all such pleasant men and women, and this makes what can, sometimes be, a stressful profession. THANKS Y'ALL?

Ladd

7 months ago

We had been shopping for new floors and spoke with Scott McCracken at this location. He was by far the most helpful person we spoke to as we went around different businesses. He was very informative and gave us more confidence in what we were looking at. The rest of the staff was also very friendly and professional.

Preston Moore

a month ago

Excellent service and delivery from ProSource. Delivery was very professional with good communication from Theo. Thanks!!!

James Underwood

7 months ago

Jordan has done a wonderful job for us over the years! I send all my clients to pro source for product and design help!

James Underwood
Advanced Custom Renovations

P O

a year ago

Have worked with Betsy Potter at ProSource for over 4 years! Great person to work with. Knows the products well and for those rare occasions she can't answer a question, she does the research and gets back to you! Treats you like you are her only customer! Would highly recommend Betsy as your contact person. You won't be disappointed!

John George

a year ago

This is in praise of Scott McCracken. He has worked with us over the last few days to help us find a unique type and color of wood flooring for our home in another state. He listened well, understood what we were trying to do, and was patient with us as we worked our way through several color options. In the end he helped us find a solution for how to get the wood we wanted. He has a great phone voice and is an outstanding communicator. Topping that off, he earned our trust and confidence by following up on everything he said he would do for us. We will refer others to him and if we have any further needs in AZ, we will definitely rely on him.

Josh McFadden

a month ago

this place is amazing. the staff is full of amazing people. Ching gave me the best advice and an amazing experience!

Dalia Harris

a year ago

Craig Washington,
(SALES ADMINISTRATOR)
From the time you enter their doors, Craig Washington is there to greet you with a big smile and takes a genuine interest in getting to know you and helping you find what you need.
He makes you feel right at home and reassures you they will make it a great experience for you! Craig is very knowledgeable about the products and will ask you questions about your needs so as to narrow your options. He’s a library of knowledge! ?

Toni Frandsend,
(ACCOUNT MANAGER)
She was diligent in calling me to set up an appointment! Toni was there to guide me every step of the way. What I noticed about her was that she is very patient and understanding and SUPER knowledgeable about various product lines! She even educated me on the wear layer of the vinyl which is very important to know. I had a hard time deciding what I liked and she carefully listened as I expressed the design and color. Bingo! She nailed it with a product line called SPC. I love it! ❤️
As busy as she was, she made it a priority to always get back to me in a timely fashion. She’s sweet and kind too! ?

Leslie Dixon,
(Showroom Coordinator)
Leslie was so helpful when the other team members were away. She took time to look up information and got back to me in a timely fashion. I appreciate her excellent customer service! ?

CONCLUSION:
At times I thought I was bugging these guys with my questions but they reassured me it was okay and they would continue to help me find the right product.

These guys work as a team and they support one another even when one of them is out of the office. Kindness, courteousness, professionalism and great customer service!

The contractor they recommended was excellent and did an awesome job! I’m so happy with these guys! I will definitely use them again for our next remodel in six months! ?

Craig, Toni and Leslie,

THANK YOU for the EXCELLENT CUSTOMER SERVICE!! ?❤️??

Mr Cooper

a year ago

Walked into this establishment to browse, not expecting much. Front desk signed me in, directed me to where the flooring i was interested in was and let me know that someone would be out to assist me. Toni came out introduced herself and we went to work on my ideas. Toni was AMAZING. Knowing that i was in without being sent by a contractor and that i wouldn’t need the flooring or quartz for about 7months, she worked with me as if i was purchasing that day. She was helpful, motivated and even offered to show me items that hadn’t been put on the floor yet. This review may not express the totality of my satisfaction but Toni got me excited about the process and I walked out happier than i was when i walked in.

Daren H.

a month ago

Great company...great customer service...Theo is their delivery driver and literally had my order the day after calling to schedule it. Fast...he was here and gone before I knew it. Super friendly and knowledgeable. I'll definitely utilize him again in the future

Alex Soloviev (shurix)

3 years ago

I had an amazing experience shopping at ProSource. After a week of shopping around different stores, my contractor sent me here. I worked with Tom and 30 minutes later I picked everything: tile and hardwood. It was awesome! I was able to negotiate on the price a little and everyone was happy. I’ll return to ProSource for more material when I have other projects around the house

Rachel Tarman

2 years ago

Gina was absolutely incredible! I originally came in to pick out engineered hardwood. Gina took the time to figure out what my remodeling goals were and when she learned I was going to do my bathroom too, she helped me pick out the perfect materials. She spent so much time with me and help me create a stunning design. Most importantly, she was so much fun! Remodeling can be super overwhelming, but Gina made it something I actually enjoyed. I can't wait to keep tearing up this house so I can go back and see Gina!

Andrew Wilson

3 years ago

I have never been more disappointed in transaction this large. The team at ProSource was initially great-- we designed a custom kitchen, bought flooring, and a sundry of smaller items. As items started to arrive, we noticed several problems with the kitchen itself. Several of the cabinets were blatantly just the wrong size, several items arrived broken, and basic kitchen design flaws were exposed. This has set us back months on our move, and there was near zero support to fix the very clear design issues. The company's response was to argue that 'we signed for it' and to nickle & dime us for resolution. As an example, we had them design a custom desk for us as a part of the kitchen. Upon install, we discovered the filing cabinets they sent us are too small to actually put files in. Why would anyone want that? The upper cabinets on the desk are also a full inch smaller than the lowers for apparently no reason. Why aren't they at least the same size? We have the space to put in bigger cabinets, but poor design choices have led to a desk we can't use for it's purpose.

If you use pro-source, be very cautious about any custom design work and make sure you have a professional installer at hand to support you. The prices were otherwise fair, just don't expect customer service or support. I was told, and I quote, facts don't matter but because I felt disappointed by their work they offered us a frankly pathetic discount on items they should have replaced on their own dime but refused to. I have zero interest in working with them again, and I highly suggest against others doing so.

Carolyn M

2 years ago

Marty D. was Amazing to work with. He helped my husband and I work on our flooring needs in every way. He was professional, friendly and worked hard to make sure all of our needs were met. I will be using his services again. We love the selection of tile at ProSource. Thank you!!

Kristin Slyker

4 years ago

We have now had two perfect experiences with ProSource. First off, customer service is fantastic. I have met several reps there and all were incredibly helpful and knowledgeable. Lisa Bettiga was particularly helpful in helping me find a high quality, pet friendly, cost effective option for our home. The selection across carpet, tile, wood floor is vast and they have all the big manufacturers represented in their quiet, comfortable show room. Finally, we found the prices to be highly competitive or better with both of our purchases there. If you are doing a new build or re-model, you will enjoy your experience with ProSource and their friendly team.

Amber Rice

3 years ago

We are remodeling our shower and had no idea what we needed to buy or even a design we wanted! We were referred to ProSource and met with Tom Camp. He was absolutely wonderful. He showed up so many different options, told us everything we needed to purchase for our project and explained in detail pricing and quantities needed. We will definitely use ProSource again when we are ready to do more upgrades to our home!

Lori Barrett

a year ago

Pro Source sold us tile that is manufactured by Landmark Ceramics. Neither they or the manufacturer are willing to replace my defective tile.
Landmark Ceramics is totally fighting against being responsible for selling us defective tile. I have had two inspectors confirm it is defective.
Their newest excuse - THEY MADE NO WARRANTY TO THE QUALITY OF THE TILE THEY SOLD!
Seriously? Knowing that they don't stand behind their tile, would you want to buy from them?

Update: 2 years later and we are still in a legal battle. Went to a mandatory arbitration ordered by the court. Came to an agreement, now they are backing out as our attorney did not extend the active case as he expected it to continue to settle. Now we have to sue them to adhere to the legal binding agreement we have. All this while my tile continues to disintegrate. I have spent over 40G on legal so far.

Ritch Defreitas

2 years ago

I've been working with ProSource for about five years as a general contractor. We've had a great experience with their knowledge and help when it comes to picking materials for our customers. Katie L. is always willing to help and they are quick to let us know when materials are available for pick up.

Jane Hennessy

2 years ago

THE TEMPE PRO SOURCE has the worst (or none) customer service ever. My Contractor sent me there to pick out carpet. I picked up a very expensive carpet. My contractor ordered it. When the installer started to place the first of the roll he realized there was a major flaw in the pattern of the carpet and it would be impossible to piece the carpet to make the pattern line up. This was immediately reported to ProSource Tempe and my contractor filled out required paper work, expecting they would immediately offer a refund or a replacement carpet. NOTHING BUT RUN AROUND. 8 WEEKS LATER THEY FINALLY PROVIDED A REPLACEMENT PIECE (NOT a full replacement) FOR WEEKS weeks. Yes weeks, my construction job was in limbo while I lived with no carpet/stripped flooring with all carpet nails exposed. DO NOT USE THEM.or any contractor that uses them. NIGHTMARE.

And even thought the owner apologized now that I wrote a review the service was POOR and I was left hanging. Never again.. they had no follow up on resolving this issue.

sam zerbib

a year ago

Gina was great to work with selecting our materials, Leslie did a great job helping to coordinate everything. Very happy we found them!

Lori M

9 years ago

The ProSource Tempe showroom is clean and well organized. I loved the updated trends and styles they had for my recent remodel project. We were able to do cabinets, flooring, backsplash and even window treatments all in the same location! Our account manager was a huge help in sourcing some commercially rated products too.

Kristine Vowles

2 years ago

I have been working with Gina Strzok as my Acct. Manager and she has been wonderful, always going the extra mile and assisting me with my clients and all my crazy deadlines. She really knows the products and follows though, she makes my busy design life that much better.

Lindsay U. Schroeder

7 years ago

I had a wonderful experience working with Grace at ProSource. The atmosphere is very professional and Grace was able to show me many options within my budget and assist me with design choices. When I got the quote for my flooring and cabinetry, it was THOUSANDS less than any competitor had bid. I will definitely be going back for future projects and would recommend their services in a heartbeat.

Austin Daleo

a month ago

Professional people, good prices, good selection. What more do you need?

Kort

4 years ago

ProSource is the BEST! I had carpet installed and my install didn't go well at first, mainly from a poor installer. Lisa (sales), Tom (Mgr.), Marty (warranty claims) and Morris Lippert from Shaw Carpet jumped in after my installer dropped the ball. They went above and beyond, got me new carpet under warranty and found me an actual expert installer ( Tracy ) to do the job correctly and reasonably. All in all I have never had a better experience! If you want to be treated with true professionalism......ProSource is where you need to go!
Kort Kinney

Susie Crews

2 years ago

Gina Strzok has been a jewel to work with on our project. She is very knowledgeable about products and saw right away what we liked. This is a great location with a very friendly staff.

Eric Harris

5 years ago

I used this store for my tile needs for a renovation in my bathroom. 3 times this place has screwed me over. On one occasion the staff was woefully not knowledgeable on their product selling me something that was unusable, the other 2 times my order was delayed by a month! When my second order finally did come in they had sold the product I had already purchased and told me oh well. This is called theft by any other standards. Do not go here, you will regret it.

N E

a year ago

Gina was very helpful and tried everything she could to help us to stay in our budget and make us happy at the same time. Thank you Gina for your great customer service!

Cat Polston

5 years ago

Sales staff were not knowledgeable about product application necessitating a return and reorder. Sold my tile out from under me to another contractor and just suggested I should pick something else. Extraordinarily long delivery times. Do yourself a favor and go elsewhere.

Nicole Platko

3 weeks ago

Helpful staff and insane inventory!

Gina Baumgardt

2 years ago

The staff are knowledgeable, friendly and helpful. Combine this with an outstanding selection of products and pricing, ProSource is my primary source for remodel hard finishes.

Jan Savoy

a year ago

Katie was wonderful and very helpful with coordinating the tiles and accents needed for my bathroom remodel. Thank you.

Anna Christoff

a month ago

Great place!! Good prices??

Chy Candelaria

4 years ago

Great selection and Betsy is very helpful.

Herman Robles

a year ago

Excellent environment and choiced for wayer pipes e cigs vapes and water bongs. Good pricing and wonderfup staff.

Moni Hattery

3 years ago

I wouldn't recommend using these guys... just talked to a guy on phone about simple flooring transition piece & the guy was rude & truly ridiculous, it was like talking to chicken little telling me the sky is falling, and no matter how patient I was, he just refused to help me or do business? ?❗

jake ament

4 years ago

Betsy was very helpful and knowledgeable she showed me a good variety of products and explained the differences between them all. Thanks Besty

Juliaa Lopez

2 weeks ago

Great customer service!!!

bradley lundblad

a year ago

Easy experience getting what I needed. First I got pricing, so when it was time to order, it was quick.

Tim Allen

a month ago

Moose was the best ever

Cory Watson

a year ago

Excellent customer service. Tell em what your flavour amd they got you.

Troy Lesser

a year ago

I absolutely love this shop, the employees are great and they have awesome deals

Al Marle

4 years ago

I love this place. Katie is our sales person and she is on top of everything

Carol Barnes

4 years ago

Friendly, professional help with great quality flooring!

Crystal Allen

4 years ago

Great customer service and product selection.

Gabe

3 years ago

Friendly people, lots of good choices.

James Ortiz

6 years ago

Very helpful and friendly

Shayan Nejad

2 days ago

Great customer service and low prices

Anthony Raia

a month ago

I'm a general contractor and purchase from ProSource of Tempe. They have a delivery person named Theo who does a great job getting kitchen cabinet ordered delivered with care. I highly recommend Theo and ProSource. Also get great service from Toni and Tricia in the showroom.

simon elias

a month ago

Love this place, employees are very nice and knowledgeable about new products.

Phil Stephens

8 years ago

braylon perrin

a month ago

jacob randall

4 years ago

Josephine Hall

3 weeks ago

Leo McGriff

4 years ago

Kimber Beyner

3 years ago

Sean McKneil

5 years ago

Aidan Garthe

a month ago

Irma Olivas

6 years ago

Belinda Moreno

5 years ago

Raghu RaghunandanRaghunandan7486950272

4 years ago

carlos calderon

4 years ago

Sarah Glinos

6 years ago

Catherine Hairston

2 months ago