On The Side Plumbing LLC

3/13/18 Ben just installed my new kitchen sink, hooked up the garbage disposal and dishwasher also. Very clean and professional work. I would recommend this company to anyone looking for a plumber. Honest and dependable.
1/2018 - I wouldn't call any other plumbing company. On The Side Plumbing is honest, reliable, and does an excellent job. I have used them for years from bathroom sink install, to showers and toilet re-caulking. This last time Ben came out and winterized my pipes. I would recommend them highly.

The Alvarez brothers came out to my house located multiple leaks in my main waterline and attempted to fix. Had to place a temporary line to get the yard blue staked. Then returned and completed the job. Their quick response to my emergent problem was greatly appreciated. They answered all my questions and educated me on the process, materials, cost and timeframe to complete this enormous job. Thank you for the A+ work at an affordable price.

On the Side Plumbing was prompt for the appointment time, and did exceptional work. Every part of the process was explained thoroughly and completed in a timely manner. Wonderful business and Ben is an outstanding plumber...would highly recommend!

On the Side Plumbing was recommended to me. Ben was not able to get to me at the scheduled time due to another job, but still came by in the evening to look at my plumbing issue. The next day he and his son completely reconstructed the plumbing under the kitchen sink, only took them an hour, and billed me under the estimate. The work is high quality, no mess, and efficient. I highly recommend On the Side Plumbing!!

I have used On The Side Plumbing at my business and home including new plumbing commercial and home and many emergency calls Sharman and Ben have always responded immediately. Including a Christmas Eve Ben spent up on my roof unclogging my plumbing and stayed until it was fixed:) I have referred them to many of my customers and they have always returned with rave reviews of the service they received. Great people great service

I highly recommend On The Side Plumbing. Ben has been taking care of my family's plumbing needs for the last 10 years. He is honest, hard working, and professional. The plumbing and tile work that he did in our shower is impeccable. I also appreciate that he doesn't try to up sell, as other so many other plumbing companies do.

I am 80 years old and still afraid to call a plumber. This is not the case anymore since I called On the Side Plumbing. Ben came out the same day and repaired my exterior faucet leak in a very professional manner. I am a very satisfied customer.

We called On the side plumbing after getting some outrages quotes for replacing our bathroom toilets at place of business..Kalamazoo Materials. They not only gave us a GREAT price but the work was done the very next day! I would recommend them to anyone who has plumbing needs!!

Benjamin Alvarez and the team were incredibly helpful when I moved to Tucson this weekend and had plumbing issues the first night in our new home. He was quick, friendly, and incredibly helpful. I've honestly never written an online review before in my life, but I just had to after this experience. On The Side Plumbing will be my go-to in the future.

Best experience ever!!!! We had a water pressure issue. Called On the side (internet search) they came out corrected the problem without “over fixing” got us up and running and gave us recommendations! Absolutely impressed with this company!! Honest, kind, professional and a great value! Thank you 🙏🏼

I can't thank you enough for your service you guys were very professional the estimate that you gave me was what I paid no surprises Mr Alvarez came on time and went through all the details of his work I was very impressed thank you so much for your help and I can't thank you enough.
I will recommend him to all my friends and family thank you so much.

Ben just finished remodeling our restroom and it looks amazing! I have been in my home over 30 yrs and the restroom looks so up to date. I was so impressed at how he took care of the work space. He made sure there was never any clutter anywhere. I would highly recommend Ben!

Great work until the floor of the shower started to come up. It has been about a month since the tile was laid down. Placed 5 calls to the office to have someone come repair, no response. $3000 to have the tile installed now will have to pay more to have another company fix the shotty job this one did. Completely dissatisfied, not sure how this company survives!

Highly recommend. Friendly, arrived within the time window, took time to make sure I understood. I was told that I was going to need a new sewer line. Ben came out, asked what was going on, I explained. After listening to me, he said it really did not sound right and wanted to see what was going on himself. After looking at the line and taking the time to explain the pipe, Ben told me I do not need a new sewer line. There was nothing wrong. Ben just saved me 4500+, and lifted a big weight off my shoulders!! Thank you Ben

They were great to work with! Ben installed a new kitchen sink, faucet and garbage disposal for us and did a great job. Very friendly and honest. I highly recommend calling them for you plumbing needs.

An easy resolve & nothing to hide, huh? Good try at your defense when in your 1st response said it all- YOU denied the reconciliation or the participation yourself. You could have been courteous & offered a follow up visit or call to understand what was not satisfactory about the job. As what a real & professional business would have done. Don't confuse yourselves in thinking that was an impeccable job, as you installed the shower head at the same level as the handle!! 25 years or 100 years, you lack professionalism, customer service, & integrity. & as a CONSUMER, CLIENT, or CUSTOMER, I will call out any servicer which I have paid my hard earned money to & is not honest or can't admit to making a mistake with an easy resolve. Maybe at your next 2 person company meeting you can go over how to respond to a customer with genuine interest & following through to maintain the reputation you so persevere. You posting the conversation just helps prove my points... By the way, this pic is how it should have been done, as shown in the manual... 😊 Oh & I could care less of anything else you may want to respond with, I'm a frontline Nurse working through a REAL pandemic, busy with caring & treating others. Remember that if you ever need to be taken care of by one..! ✌🏽😷

On The Side Plumbing, is nothing but top notch. Their response time and quality of work is outstanding. I highly recomend this company for any plumbing issue that could be had at any time of the day.

My real estate agent recommended On the Side, and I've gone on to recommend them to friends!

Ben has always been professional. I'm not always super happy to be needing a plumber, but I'm happy to see Ben because I know the job is going to get done.

After walking into a flooded house and needing a plumber, I was beyond pleased and to have Benjamin from OTS plumbing make a weekend visit to help repair the problem.
Benjamin was very professional, honest and just an all around top shelf gentleman.

He wasted no time at all and was able to diagnose and fix a broken valve and toilet.
Our toilet was like new again!!

I was completely surprised when Benjamin told me that my only cost today were the parts and I had won the once a month plumbing lottery where OTS Plumbing takes care of the labor.

So great to see a company like OTS Plumbing work with integrity and take care of the Tucson community!

Thank you Benjamin and everyone at OTS!!!
I will use you all from here on out for any plumbing need! I am a customer for life!

My sewer lines kept backing up, and I needed a more permanent solution than having someone run a snake through the pipes once a month. Benjamin dug up a portion of the line, replaced some bad pipe, put in ground level clean-outs, cleaned and flushed the pipes, and scoped the lines. He was knowledgeable, worked efficiently, kept me informed throughout the process, and cleaned up thoroughly afterward. My pipes look so much better than before he cleaned them out. I would hire him again for any plumbing work I needed. I appreciated that he explained my options and made excellent recommendations. All in all, quality work for a reasonable price.

WOW great people. 7:30PM and all drains backed up. Came out about 9PM. Pleasant, friendly, Up on the roof in the dark, and everything running fine by 9:30. Could not ask for better. Would recommend Ben to anyone that needs a Plummer.

Professional every step of the process. Explained everything in detail so there were no surprises. Ben and crew are efficient, honest and affordable. In a time when most companies are just looking to get in and out for the quick buck it's good to know that there are still companies like On the Side that treat customers like they are top priority. Thanks Ben.

Ben, Sharman and the rest of the On the Side Plumbing team are true professionals. I own an old building and have many plumbing issues. We have dealt with a few different local companies in town and have found Ben to be honest and true to his word. I would highly recommend On the Side Plumbing. Whether you have a clogged drain or bad gas line, nothing is too big or small for them.

#1 Highly Rated Plumbing company. 5 Stars! Ben is a Professional. Always on time, very respectable and honest. He fixed my clogged showers, toilet issues and also replaced our kitchen faucet with a brand new one. I would highly recommend On the Side Plumbing, To all our friends in Sahuarita, Green Valley and Tucson.

On The Side Plumbing just finished retrofitting the plumbing and natural gas pipe lines inside and outside our house. We're very pleased with the professionalism and workmanship of Ben Alvarez and his crew. We knew it was going to be a challenging job but Ben had some innovative ideas that made the final project just what we wanted. They explained everything, kept us up-to-date on the various stages and the price was fair. We highly recommend On The Side Plumbing. Mark & Kathy

I’ve been using On The Side Plumbing for 10 years. Benjamin’s knowledge, expertise and availability is why I use his company. I called him about my garbage disposal recently and was at my house within a few hours with a new disposal and had it installed in less than 30 minutes.

Benjamin is an honest, professional and reliable plumber. He has worked at our business and home for our plumbing needs. He does great work and makes sure everything is done to our satisfaction. I would recommend him to everyone.

Outstanding work in every way. Benjamin is a true professional -- knowledgeable, thorough, & honest. It means a lot that we can rely on him completely to take care of any plumbing need quickly, efficiently & at a reasonable price. We've been recommending On The Side Plumbing to everyone we know!

Reliable, honest and professional. Five star quality.

I called late in the day to get my toilet unclogged it work and within two hours of the phone call there was a plumber that showed up to get the job done. We were treated with great respect and priced very fairly I definitely recommend this company when in need of a plumber

Amazing service and very professional! My sewer line would back up and flood one of my bathrooms, but they fixed it very quickly. Definitely recommend their services!

Outstanding! Not only the best bid we got to repipe our house, they were totally professional, and EXCEPTIONALLY clean and conscientious. Saved us a pile of money.