Melyssa Goularte
8 years ago
We moved into a house built in 1972, we LOVE the house, but with time, things happen..... POOT happens, and unfortunately we had issues with a sewer line backing up into the toilets and bathtubs. After calling in our concerns and trouble to Kendall plumbing, they were very knowledgeable and responsive. They had a very nice gentleman out the same day AFTER HOURS, who flushed the air vents through the roof of our house, his name was Warren. Kendall plumbing tried to complete the easiest, most economical fixes first, to avoid higher costs. Unfortunately, but after a few days the fix was unsuccessful, so to avoid the expensive fixes, they utilized a camera in the sewer line, and again flushed and snaked all available sewer pipes; this we believe was the owner of Kendall Plumbing; very nice man. They discovered a broken sewer line underground in our front yard, and they had communication with a gentleman with a back-hoe/digging service, and coordinated that service together the NEXT DAY! **Scott** with Kendall Plumbing has been to our house 4 times at least my husband and I can remember, the most of anyone, and is VERY nice down to earth guy. Shane was a nice man that came out on-call on a Sunday. They are kind, and understood what a pain in the tush and issue we had with a broken sewer line. They dug up the front yard to replace the old and disintegrated pipe in the front yard; they used quality replacement pipe. They replaced all the dirt and rock nicely in the front yard, and used good caution in the front yard to protect our 30 year old peach and plum trees, and our big treasured climbing/swing tree in the front yard, which has all of our bird houses and bird bath. They were kind and respectful, and treated our family and our property/yard like it was their own. We truly appreciated the service they provide, and the courteous, skilled, efficient, honest, timely, wonderful plumbers/gentlemen that work for their company. Christy, is a very nice gal that works in the office and coordinates the plumber's jobs/schedule; she communicated with my husband Matt many, MANY times, to make sure we were all on the same page; my husband valued how well she communicates, like a long term friend. We would DEFINITELY utilize their services again should a plumbing issue arise, and we also would DEFINTELY recommend their services to other homeowners with major plumbing issues. They responded quickly, even AFTER HOURS, and made good time, were ON TIME, even coming from their main office in Mesa, and their road trip across Phoenix and the Valley to west/rural Peoria; a 45-50 mile EACH way trip. Thank you so much for your honesty and excellent work, we would use your company again, above all others! Thanks!!! Sincerely, Matt and Missie Goularte, Peoria AZ